manualshive.com logo in svg

ETEKCITY ESF28 Series, User Manual, Page: 23 / 24

Share
Download
ETEKCITY ESF28 Series User Manual Download Page 23

23

Customer Support

If you have any questions or concerns about your new product, 

please contact our helpful Customer Support Team. 

Etekcity Corporation

1202 N. Miller St., Suite A

Anaheim, CA 92806

Email:

 [email protected]

Toll-Free:

 (855) 686-3835

Support Hours

Mon–Fri, 9:00 am–5:00 pm PST/PDT

*Please have your order invoice and order ID ready before contacting 

Customer Support.

Summary of Contents for ESF28 Series

Page 1: ...1 Smart Fitness Scale Model ESF28 Series User Manual Questions or Concerns Mon Fri 9 00 am 5 00 pm PST PDT support etekcity com 855 686 3835 ...

Page 2: ...ns Safety Information Function Diagram Display Diagram Before First Use VeSync App Setup Using the Smart Scale Maintenance Common Display Codes Troubleshooting FCC Statement Limited One Year Warranty Customer Support 3 3 4 6 7 8 9 12 14 16 17 20 21 23 ...

Page 3: ...uide Specifications Package Contents Weight Capacity 400 lb 180 kg 28 st Increments 0 2 lb 0 05 kg Weight Units lb kg st Platform Tempered glass Battery 3 x 1 5V AAA batteries Auto Off 30 seconds Dimensions 11 8 x 11 8 x 1 in 30 x 30 x 2 5 cm Operating System iOS 9 0 or Android 5 0 ...

Page 4: ...scale if you use medical electronic equipment such as a pacemaker Check the scale before using Do not use the scale if it is damaged in any way Do not strike or hit the scale Do not use the scale if the glass is cracked or broken Due to the nature of tempered glass the glass will shatter if there is even a slight crack If you see a crack contact Customer Support immediately page 23 Please read and...

Page 5: ... and accurately stand with your feet shoulder width apart while on the scale Do not stand on the edge of the scale or jump on the scale Avoid standing on the scale for a long period of time or when you are not weighing yourself Do not overload the scale Maximum weight capacity is 400 lb 180 kg 28 st Keep the scale in a cool area with low humidity Keep the scale away from heat sources such as ovens...

Page 6: ...6 Function Diagram A Weighing Platform B Display C Anti Skid Padding D Battery Compartment B A D C ...

Page 7: ...7 Display Diagram A Weight Measurement B Bluetooth Icon C Weight Units A B C ...

Page 8: ...e scale Remove the included AAA batteries 2 Remove the plastic insulator strip from the battery compartment 3 Replace the batteries Follow the guidelines in the battery compartment to match the and terminals Slide 1 5v AAA 1 5v AAA 1 5v AAA 1 5V AAA 1 5V AAA 1 5V AAA Slide ...

Page 9: ... or Google Play Store Note Due to app updates and improvements the VeSync app may be slightly different than shown in the manual In case of any differences follow the in app instructions Note This scale uses the VeSync app not the VeSyncFit app For Android users you may need to select Allow to use VeSync ...

Page 10: ...a guest account With a VeSync account you can also allow your family and friends to use your smart fitness scale Note You can change the name and icon at any time in the smart fitness scale settings 3 Make sure the scale is fully charged 4 Make sure your phone has Bluetooth turned on 5 Tap in the VeSync app and select your smart fitness scale 6 Follow the in app instructions to connect to your sma...

Page 11: ... your body metrics Follow the in app instructions to create a user Note Entering inaccurate information will make the scale s measurements less accurate If you don t identify with the available gender options or are unsure pick the option that you think best physically matches you This choice is used for physical measurements such as body fat percentages ...

Page 12: ...t in the Device Settings menu To see measurements besides weight you must connect the scale to the VeSync app see page 9 If you are pregnant scale measurements will not be accurate 1 Place the scale on a hard flat surface not a carpet or mat Figure 1 1 Note Placing on carpet may cause inaccurate measurements or tipping Figure 1 1 ...

Page 13: ...le will automatically turn on and start measuring your weight 3 Continue standing on the scale until the digits on the display flash 2 times showing your final measurement Figure 1 2 If your smart scale is connected to the VeSync app additional results such as BMI body fat etc will show in the app Figure 1 2 ...

Page 14: ...own it must be calibrated to ensure accurate results 1 Place the scale on a hard flat surface 2 Step on the scale with 1 foot until digits appear on the display then step off Figure 2 1 3 The scale will show while calibrating then when calibration is complete Figure 2 2 Figure 2 1 Figure 2 2 ...

Page 15: ...se of them properly 3 Install 3 new 1 5V AAA batteries making sure they are placed under the correct polarity 4 Replace the battery compartment cover Use a slightly damp cloth to clean the surface of the scale followed by a soft dry cloth to wipe away any remaining moisture Do not use chemical or abrasive cleaning agents to clean the scale Note The scale may need to be calibrated after replacing t...

Page 16: ...16 Common Display Codes Wireless Connection No Wireless Connection Change Battery Overload Calibrating ...

Page 17: ...replaced The smart scale doesn t connect with the VeSync app Make sure your phone s operating system is running on iOS 9 0 or Android 5 0 Close and relaunch the VeSync app Make sure you re using the latest version Make sure your phone has Bluetooth turned on For Android users make sure your Location is turned on as well Make sure your scale and phone are within 30 ft 10 m of each other Make sure t...

Page 18: ...le cannot measure health metrics such as body fat Step on the scale with bare feet Figure 3 1 Make sure to place your feet on the scale s conductive areas Figure 3 2 Note If the scale has errors on the display will not turn off automatically or has a problem not listed here try removing the batteries for 3 seconds then replacing them Figure 3 1 Figure 3 2 Conductive Areas If you still need help pl...

Page 19: ...he United States and certain other countries Apple App Store is a trademark of Apple Inc Android and Google Play are trademarks of Google LLC The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by Etekcity Corporation is under license ...

Page 20: ...ence to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures Reorient or relocate the receiving antenna Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Increase the separation between the equipment and receiver Cons...

Page 21: ...duct has been modified from its original condition If the product has not been used in accordance with directions and instructions in the user manual To damages or defects caused by accident abuse misuse or improper or inadequate maintenance To damages or defects caused by service or repair of the product performed by an unauthorized service provider or by anyone other than Etekcity To damages or ...

Page 22: ...on or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you If you discover that your product is defective within the specified warranty period please contact Customer Support via support etekcity com DO NOT dispose of your product before contacting us Once our Customer Support Team has approved your request please return the product with a cop...

Page 23: ...e contact our helpful Customer Support Team Etekcity Corporation 1202 N Miller St Suite A Anaheim CA 92806 Email support etekcity com Toll Free 855 686 3835 Support Hours Mon Fri 9 00 am 5 00 pm PST PDT Please have your order invoice and order ID ready before contacting Customer Support ...

Page 24: ...24 Connect with us Etekcity ...

Reviews:

No comments