Introduction
5
Help from ETC Technical Services
If you are having difficulties, your most convenient resources are the references given in this manual.
To search more widely, try the ETC Web site at
www.etcconnect.com
. If none of these resources is
sufficient, contact ETC Technical Services directly at one of the offices identified below. Emergency
service is available from all ETC offices outside of normal business hours.
When calling for help, please have the following information handy:
• Model of the Relay Panel
• Type of relays used including model number and quantity
• Other components in your system including station, network equipment, other panels, etc.
• DMX control source used for system-wide control, if any.
Americas
ETC International
Technical Services Department
3031 Pleasant View Road
Middleton, WI 53562
800-775-4382 (USA, toll-free)
+1-608 831-4116
United Kingdom
Electronic Theatre Controls, Ltd.
Technical Services Department
26-28 Victoria Industrial Estate
Victoria Road,
London W3 6UU, UK
+44 (0)20 8896 1000
Asia
ETC Asia, Ltd.
Technical Services Department
Room 1801, 18/F
Tower1, Phase 1, Enterprise Square
9 Sheung Yuet Road
Kowloon Bay, Kowloon, Hong Kong
+852 2799 1220
Germany
Electronic Theatre Controls, GmbH
Technical Services Department
Ohmstrasse 3
93607, Holzkirchen, Germany
+49 (80 24) 47 00-0
