eta PelletsCompact 20-32 kW, Operation

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General Preface
5
1 General
1.1 Preface
Dear customer,
This user manual provides important information and
instructions, to ensure safe and satisfactory operation
of your product. Please take the time to look through it.
Warranty and guarantee
You should also read the "Conditions for warranty,
guarantee, liability" (see
1.3 "Warranty, guarantee and
liability" ) carefully. As a rule, these conditions will be
satisfied by a professional heating technician. Never-
theless, inform the technician of our warranty
conditions. All of the requirements we impose are
intended to prevent damage that neither you nor we
wish to occur.
Read the user manual
Please read the user manual carefully before starting
up the system. This is the only way to ensure that you
can operate your new boiler efficiently and with
minimum environmental impact.
Take advantage of the knowledge and skills of an
expert
Only allow an expert to assemble, install and
commission the equipment and carry out the basic
boiler settings. Insist on receiving an explanation and
training on how your new boiler functions and how to
operate and maintain it.
Extended warranty
We grant an extended warranty if the product is com-
missioned by an authorised partner company or by our
own customer service. In this regard, please note the
warranty conditions applicable at the time of purchase.
Service agreement
You can ensure the best care for your heating system
by taking out a service agreement with one of our
certified contractors or our own customer service.
Remote control of the boiler via the internet
The remote control enables you to operate your ETA
boiler remotely via your own network (VNC Viewer) or
the internet <www.meinETA.at> using a PC,
smartphone or tablet, as though you were standing
right in front of the ETAtouch control system of your
ETA boiler. A LAN cable is required for the connection
from the ETAtouch control system to the internet
modem.
Details for the remote control can be found in the
manual "Communication platform meinETA".
Details for the connection of the LAN cable can be
found in the boilers installation manual.
1.2 General information
Copyright
All contents of this document are property of ETA
Heiztechnik GmbH and are protected by copyright.
Any reproduction, transfer to third parties or use for
other purposes is prohibited without written permission
from the owner.
Subject to technical changes
We reserve the right to make technical modifications
without notice. Printing and typesetting errors or
changes of any kind made in the interim are not cause
for claims. Individual configurations depicted or
described here are only available optionally. In the
event of contradictions between individual documents
regarding delivery scope, the information in our current
price list applies.
Software Description
The software version described in this documentation
corresponds to the version valid at the time of publica-
tion. The software version installed on your product
may differ from that described in this documentation.
A software update to a more recent version can
always be performed. With the appropriate au-
thorisation, the required files can be found at
"www.eta.co.at".
Explanation of symbols
Instructions and information
Layout of safety instructions
SIGNAL WORD!
Type and source of danger
Possible effects
• Measures for avoiding the danger
Types of safety instruction