Getting Started with the
ESI ePhoneX
™
for
ESI eSIP Evolution Series™
&
ESI eCloud PBX™
Copyright © 2019, Estech Systems, Inc. (ESI). ESI systems are protected by various
US patents, granted and pending. For more information on ESI and its products, visit
www.esi-estech.com.
#0455-0256 Rev. C
Call History
This presents a list of the last 1000 dialed, answered, and missed calls to/from your
extension.
1. Press
CallLog
soft key.
2. Scroll to (using navigation keys), select the desired call by pressing
OK
.
3. Press either
Dial
soft key to dial the number or
Option
soft key to add or delete
the number.
Note:
The Missed Calls icon ( ) will appear on the
Home screen with the number of missed calls.
Recording
This feature allows you to record a call. All users have access to this feature.
Recordings are located with your system administrator.
1. While on an active call, press the
Record
DSS key.
2. To end the recording, press the
Record
DSS key or hang up.
Note:
A Record DSS key needs to be programmed.
Status Indicator
The programmable feature/DSS keys flash to indicate that you have either a new
incoming call or a new voice mail message. The DSS key will stay lit (red) during an
active call. The DSS key will flash (yellow) when a call is on hold.
Redial
1. Press
Redial
key and the last incoming call will be dialed.
Phonebook
Access Phonebook:
1. Press Contacts fixed key, Contact soft key or Menu > Phonebook > Local
Contacts.
2. Press 1 on keypad for Local Contacts then 1 again for All Contacts.
3. To dial an entry, press
Dial
soft key or pick up handset or press
Headset
or
Speaker
.
Add new entry:
1. Press
Contacts
fixed key or
Contact
soft key > 1 Contacts > press
Add
.
2. Enter name and number, then press
OK
soft key.
Intercom
To send a quick announcement to someone without ringing his/her phone, press
Intercom
feature/DSS key and enter the extension you want to call. If the other
user's phone is idle, it will auto-answer via the speakerphone. Intercom applies to
internal calls made from ESI SIP phones.
Enabling Wi-Fi
To enable WIFI for the ePhoneX, plug in the WIFI dongle, and via the phone menu
go to
Menu >> Basic >> WLAN
. Toggle WLAN to Enabled then enter SSID and
Password.
Personalizing your ePhone
Programming Feature/DSS keys from the Phone
1. Press
Menu
soft key.
2. Scroll to and select Basic Settings > 6 Keyboard >
1 DSS Key Settings
.
3. Scroll to desired DSS key.
4. Drop down to the next line and scroll to choose the desired key "Type" (
Memory,
Line, Key Event, DTMF, URL, BLF List Key, Multicast,
or
Action URL
) and
enter the associated information.
5. Press
OK
.
Tip:
Programmable keys start with key number 1-1 at the top-left corner on page 1;
top to bottom, left to right, ending with key 3-32 on page 3.
Programming a Speed Dial key
A speed dial key can be programmed for phone numbers or extensions that you dial
most often.
1. Press Menu soft key. Scroll to and select Basic, then 6 Keyboard.
2. Select
1 DSS Key Settings
and use the navigation keys to scroll to the desired
side DSS key to program. Scroll down to
Type
then select
Memory
Key for an
internal number or
DTMF
for an external number.
3. Enter the desired name and number and press
Save
soft key or
OK
.
Programming Feature/DSS keys from the Console
For eSIP systems, use the Communicator Console. For eCloud systems, use the
eConsole dashboard.
Voice Mailbox Options
Here you can change your greetings, record your name and you can change the
password for your voicemail.
1. Access your voice mailbox by dialing
*2
.
2. Enter your password and
press #
. The system will say the number of messages.
eSIP
eCloud
Function
Dial 0
-
Mailbox Options
Dial 1
-
Record your Unavailable Message
Dial 2
-
Record your Busy Message
Dial 3
Dial 5, then 2
Record your Name
Dial 4
-
Record your Temporary Greeting
Dial 5
Dial 5, then 1
Change your Password
Dial
*
#
Return to the Main Menu
-
Dial 6
Change Greeting
-
Dial 1
For New Messages
-
Dial 2
For Old Messages
-
Dial 3
To Send Messages
Note:
Check the back of your phone to determine if you are on eSIP or eCloud:
If part number is 5000-0919, you're on the ESI eSIP Evolution Series.
If part number is 5000-0923, you're on the ESI eCloud PBX.