Getting Started with the
d
Phone4
Personalizing your phone
Press PROG/HELP to access programming, and then select from the menu
choices. During any programming step, you can press PROG/HELP for a
detailed description of the feature
Co
pyright © 2018 ESI (Estech Systems, Inc.). • 045
0
-
1503
Rev.
B
Voice mail
2. To access new or old voice message, press
VOICE MAIL
.
3.
When you hear the prompt, enter your password and press
#
.
4.
Select the desired voice mail message and follow the prompts to repeat, forward,
delete, reply, hear the next message, or save the message.
Note:
New voice mails are indicated by the NEW/OLD message on the display.
This will only appear when there are new messages.
0 Help
1
How to use the phone
2
How to use voice mail
3
Phone features
4
User tutorial
1 Select personal greeting
1
Record
2
Delete
3
Hear
3 Station options
1
Call waiting
2
Personal greeting reminder
4
Dial tone preference
5
Hands-free answer
6
Monitor mode
4 Station audibles
1
Station ring tone
2
Station ring volume
3
Message ring
5 Password
1
Enter
2
Delete
3
Hear
4
Security level
6 External notification
7 Personal Call Routing
9 Message Recycle Bin
Programmable feature keys
There are two
methods
for programming your phone:
•
Direct programming
— Select the key you want to program, and hold it down for at
least two seconds. This not only initiates programming but also lets you immediately
program that specific key.
•
Traditional programming
— Press
PROG/HELP
. The Verbal User Guide will speak
to
you, walking you through the full menu, during which you can choose the
appropriate
option.
The programmable feature keys can be programmed as:
•
Line keys
— If programmed with a two-digit line number, the key will become a line
key providing lamp information and outside line access.
•
Station keys
— If programmed with a three- or four-digit extension number, the key
will provide station lamp status and direct station access and transfer.
•
Speed-dial keys
— Can be used for automatic dialing of frequently called outside
numbers. Enter the line access code (
9
,
8
, or
7
) plus the phone number.
•
Additional-feature keys
— Depending on your system, these may include day/night
control, service observing, agent log-on, system speed dial, personal greeting, etc.
See
the System Administrator for assistance.
Note:
Certain items shown in the menu above may not be
applicable to your
specific ESI system. Consult your System Administrator for more information.
2 Programmable feature keys
V
oice
M
ail
Menu
You can press any of the following keys anytime during the message or during the
prompt following the message.
1
Pause
:
Pauses playback for one minute or until pressed again.
2
2
Time/date to
number
:
Toggles the display between
the time/date and the Caller
ID number (if available
)
.
3
Reply
:
To automatically reply to a message from another
user (within the
system). Begin recording your reply at the tone; press 1 to stop. You will then be
returned to the original message for further action.
4
Rewind
:
Rewinds playback four seconds for each time you press it during
message playback. If pressed after the message has finished, returns you to the
message’s beginning.
5
Fast forward
:
Advances playback four seconds each time you press it.
6
Copy
:
Copies the message to another user’s mailbox or to a Quick Group.
T
o add
an introduction, press 1 when prompted. The phone system will respond with the
mailbox greeting and record tone. When you’ve finished your recording, press 1 to
stop.
7
Delete
:
Deletes the message.
9
Save
:
Saves the message. It will be played as an old message the next time
messages are retrieved.
9 9 Saves the message as a new message.
Hang up when finished. (If you hang up while a message is playing back, the
message will remain a “new” message.)
Retrieving voice mail remotely
1.
Dial into the phone system.
2.
At the auto attendant enter
and your station
number
(
or have the operator
transfer you by pressing VOICE MAIL
and
your station number
.
The phone system will announce the number of new and old messages and play
the oldest new message.
The following key presses are aviailable for remote access:
2 Time/date to number
:
Toggles the upper display between the time/date and the
Caller ID number (if available).
5 Access user programming —
Lets you change the personal greetng and
password.
8
Main greeting
— Returns you to the main greeting.
0
Operator
— Transfers you to the operator.
#
Leave a message In another mailbox
— When prompted,
enter the user’s
mailbox number.
To disconnect
— Use before hanging up (if pressed during playback of a
message, the message will be saved).
Once you have programmed a programmable feature key, the default system name for
the item (
e.g.
, a person’s name for a station key) will appear. You can customize that
name (up to 10 characters in length) on a per-extension basis by using your phone’s
dialpad.
Important programming options
Mailbox personal greetings
You can record up to three personal greetings (
PROG/HELP 1
), and then change
between them as desired.
Example:
“Hi, this is Bill. I’m away from my desk or on the
phone. You may reach
the operator by dialing
0
now; or leave me a detailed message and I’ll
respond to it promptly.”
Message Recycle Bin
(un delete)
Your phone system stores your 10 most recently deleted messages in a Message
Recycle Bin (PROG/HELP 9) to allow you to recover messages that may have
been deleted in error.
