Escene Sayhi ES220 User Manual Download Page 1

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www.escene.cn/en/

Escene Communication

2xx Series IP Phone

User Manual

(firmware :V1.0.7.4)

Escene

Communication

Co.Ltd

Summary of Contents for Sayhi ES220

Page 1: ...www escene cn en Escene Communication 1 2xx Series IP Phone User Manual firmware V1 0 7 4 Escene Escene Communication Communication Co Ltd Co Ltd ...

Page 2: ...13 Transfer Calls 13 Using Mute 13 Do Not Disturb 13 3 way Conference 14 5 Advanced Call Handling 15 Using the Phone Book 15 Using Call Logs 17 6 Keypad Instruction 18 SIP Account Settings 18 Network Setting 19 Customizing Rings and Volume 20 WIFI setting only WS220N has this item 20 View status 21 Diagnose 21 7 Web Settings 23 Config Guide 23 WIFI Setting only WS 220N has this item 26 WIFI Status...

Page 3: ... Maintenance 47 Log 47 Default Setting 48 Auto Provision 49 TR069 51 FTP Upgrade 51 TFTP Upgrade 52 HTTP Upgrade 53 Reboot 54 Phone Status 55 System Info 55 About 56 8 Appendix 57 Auto Provision 57 1 Bulid TFTP HTTP HTTPS FTP Server 57 2 Place the configure file software kernel in Server 57 3 Configure parameters in Auto Provision Web page 62 ...

Page 4: ...r adapter Support HTTP TFTP FTP Auto provision TR069 for upgrade software Technical Features Item 2xx Series Screen grayscale LCD with background light 128 32 LCD 4 display 2 1 inch Language Multi Language e g CN EN Spain Portugal Poland Turkey French Italy etc Line 2 Light status Coming call Hold Red flashing Talking Red Function Keys 4Navigation keys arrow button OK button C button Volume button...

Page 5: ...k On Busy Anonymous Call Intercom Paging Application LDAP Enterprise phone directory download with server and it support 800 contacts Public phone directory XML Phonebook Search Input Out put Private phone directory input output 300 contacts every contact can save 3 numbers and the size of number is 19 byte Call History 600 every records is 200 with Miss Calls Received Calls Dialed Calls Voice Mes...

Page 6: ...ne cn en Escene Communication 6 Operating Humidity 10 90 Size 206mm 166mm 59mm Net weight 1 07kg Certifications CE FCC RoHS Avaya Broadsoft Alcatel Yeastar Digium Metaswitch etc Note Sign means function has not been published yet ...

Page 7: ...cking list as follow Item Counts IP Phone 1 Handset 1 Handset Cord 1 Power adapter 1 Phone with PoE without Power adapter RJ45 cable 1 Quick Guide 1 Product certification 1 2 As shown in figure 2 1 RJ45 cable into the LAN interface IP Phone will automatically start if IP Phone with POE function 3 The phone must work together with power adapter without POE support 4 If you want connect your compute...

Page 8: ...your 2xx Series from figure 3 1 Figure 3 1 2xx Series Item Description 1 Message button Auto dials your voice message service 2 SIP line with VOIP or PSTN 3 Headset button Toggles the headset on or off When the headset is on the light is red 4 MENU Menu button Allows you to scroll through menus 5 0 9 Basic Call Handling press send out a call by default ...

Page 9: ...tton Connect calling called party to the conference 10 TRANSFER Transfer button Transfer redirects a connected call 11 HOLD Hold button Put a call on hold 12 REDIAL Redial button To dial the last number 13 Speaker button Speaker button Toggles the speakerphone on or off Red steady Pick up and enter normal call 14 Speaker Sounds output when hands free 15 Handset Use to sounds in output 16 Handset c...

Page 10: ...ions 1 Date Show current date You can set with different sources the more 7 Web Setting 2 Time Show current time You can set with different sources the more 7 Web Setting 3 Line status Show the phone line status 1 Disconnect into network 2 Only Peer to Peer call 3 Network connected normal but the line is not successfully registered 4 Network is OK and the line is available 5 Line is turned on DND ...

Page 11: ...rphone Press Speaker button Place a call using a headset Put on your headset active Headset button so that the status light is Red and then do as using speakerphone Redial Press REDIAL button to dial the last number or press Navigation button Right in Standby interface Dialed number select a number and press or OK button Dial from a call log 1 Press MENU or OK button Call history you can select Mi...

Page 12: ...do as using speakerphone Auto answer 1 Press MENU or OK button Function setting Auto answer 2 Select Enable 3 Your phone answers incoming calls automatically after a few rings Tips Your system administrator configures Auto answer to use either the speakerphone or a headset You might use Auto answer if you receive a high volume of incoming calls Ending a Call To end a call hang up Here are some mor...

Page 13: ...ansfer 1 Press TRANSFER button 2 Enter number 3 press default or wait five seconds default then transfer the call Using Mute With Mute enabled you can hear others speaking but the others can t hear from you You can use mute in conjunction with the handset speakerphone or a headset If you want to Then Toggle Mute on Press Mute button then the status light of mute is Red Toggle Mute off Press Mute b...

Page 14: ...arties can communicate with each other If you want to Then Invite the transfer recipient into a conference in a transferring 1 When the transfer recipient answer the call press CONFERCENCE button on your phone 2 Then the held one transfer recipient and you will be into a conference and the LCD will display status Invite the third party into a conference in a active call 1 Press CONFERENCE button i...

Page 15: ... or press MENU button Phone book Personal phone book View All or press OK button Phone book Personal phone book View All 2 Select Add contact press OK button 3 Use the navigation keys to select content press OK button to set and modify Name set the name of contact NO 1 3 you can set up 3 contacts numbers Group the contacts be divided into different user s groups 4 Press Save soft key to complete A...

Page 16: ...al phone book View All or press OK button Phone book Personal phone book View All 2 Select the Delete group or OK button 3 Select a group you want to delete press OK button View Edit Contacts 1 Press DIR soft key or press MENU button Phone book Personal phone book or press OK button Phone book Personal phone book 2 Select View ALL or select a contact who are belong to different group 3 Select the ...

Page 17: ... belong to different group 3 Select a contact then press Dial If there are multiple numbers of one contact press Dial to enter the interface of call options select the one you want to call and press Dial Using Call Logs Your phone maintains records of your missed placed and received calls If you want to Then View your call logs 1 Press MENU button Call history Missed Calls Received Calls or Dialed...

Page 18: ...you can press button SIP Account Settings 2xx Series IP phone make calls based on sip accounts 2xx Series IP phones can support 1 independent SIP account Each account can be configured to different SIP server If you want to Then Create an SIP account 1 Select System setting Advanced setting 2 Enter the password required The default is empty 3 Select SIP Account sip 4 Select one of the account you ...

Page 19: ...work Setting If you want to Then network setting 1 Select System setting Advanced setting 2 Enter the password required The default is empty 3 Select Network you can configure the following parameters Type static IP or DHCP PPPoE DNS1 enter IP address of the primary DNS server DNS2 enter IP address of the secondary DNS server Web port the default Web port is 80 if you change it for example change ...

Page 20: ...ume Headset volume Headphone output volume Headset mic volume Headset microphone input volume WIFI setting only WS220N has this item Tips The WIFI ip phone support 802 11b g n not support 802 11a If you want to This Set WIFI 1 Choose Menu System settings advanced settings advanced password default is empty 2 Press navigation to choose WIFI settings 3 Press ok button to change the it Enable or Disa...

Page 21: ... the WIFI network View status If you want to see the phone status Press MENU button view status or press OK button view status you can see the detail information of the phone If you want to Then Network You can see the network detail information of the phone Lines You can see the SIP account software It include phone Mode software version kernel version Upgrade date Running time Expansion Can chec...

Page 22: ...2xx Series IP Phone www escene cn en Escene Communication 22 Sound Press OK to start ...

Page 23: ...one to enter the status page and find out the IP address of IP phone Enter it for example http 192 168 0 200 into the address bar of web browser The default login name and password are both root As below is an example picture Config Guide You can finish the base configuration step by step by this guide When press next you can configure the Network parameters for the phone ...

Page 24: ...2xx Series IP Phone www escene cn en Escene Communication 24 ...

Page 25: ...ene cn en Escene Communication 25 After config the network parameter press next then you can config sip account for the phone Press Finish the base configuration of the phone is complete now you can use the phone to call with sip ...

Page 26: ...escene cn en Escene Communication 26 WIFI Setting only WS 220N has this item you can config the WIFI parameters for the phone on the web page If you want to search the site you can click the Choose anyone site and you will see ...

Page 27: ...ne www escene cn en Escene Communication 27 WIFI Status only WS 220N has this item You can know what the status of the WIFI from this function Network You can config the network parameters for the phone on the web page ...

Page 28: ...2xx Series IP Phone www escene cn en Escene Communication 28 ...

Page 29: ... the option Hostname Option60 Set the hostname with the option Static IP Set the IP want you want to set IP Address Config the ip manual for phone Netmask Config the netmask manual for phone Gateway Config the gateway manual for phone PPPoE Use the PPPoE to connect the network Username pppoe The pppoe username Password pppoe The pppoe password MTU pppoe The mtu for pppoe default is 1500 DNS Settin...

Page 30: ... 23 if you change it for example change it to 2003 you must use IP and Telnet port to login the manage page for example telnet 192 168 0 200 2003 It will take effect on next reboot Socket5 Proxy Server Socket5 Proxy Server Enable Disable Socket5 Proxy Server Server IP Socket5 Proxy Server ip address Port Socket5 Proxy Server port default is 1080 Anonymous Login Enable Disable Socket5 Proxy Server ...

Page 31: ...x Series IP Phone www escene cn en Escene Communication 31 Sip Account The phone attempts to register to the SIP server using the account registrar data provided by the automatic or manual initialization ...

Page 32: ...a username provide by SIP Server Authenticate Name It is authenticated ID for authentication Password It is a password provide by SIP Server Label Label with this account SIP Server Server for registration provided by administrator Secondary server When the main server can t work it also can register in this secondary server Outbound Proxy Server Put into the address with the outbound proxy server...

Page 33: ...Enable Disable anonymous call Use Session Timer Enable Disable refresh session function The device will send an Invite packet to refresh the session during a call if it enable Session Timer The refresh session time interval Allow events Enable Disable Allow events Registered NAT Enable Disable Registered to NAT Ring Type Set ringing type for current account UDP Keep alive Message The phone periodi...

Page 34: ...Function Keys If you do not like the default setting with the function keys feature You can change it options to what you like or normal use NOTE IF THE PHONE WITHOUT THE KEY YOU DO NOT NEED TO SET THE KEY Soft Keys Soft keys is the key with below display in the LCD You can change it for your mind to the other features in many all kinds of status NOTE In this US Series it just have two soft keys s...

Page 35: ...ne e g ES320N ES330N etc Audio The IP phone supports the following voice codes G 722 G 711A G 711U G 723 and G 729A You can enable disable the desired codes via Web interface Please contact your system administrator for more details about the codes To enable disable the codes 1 Choose Audio Audio Codes ...

Page 36: ... to highlight the desired one in the Enabled Disable Codes list and press the to move to the other list 3 Choose Submit to save the change Of course you can control the voice bulk in this choose Phone Book Group You can add edit and delete group in a phone book on web page of 2xx SERIES ...

Page 37: ...ption of a group Group Name Name of a group Contact You can add edit and delete contact in a phone book on web page of 2xx SERIES The phonebook can storage 300 contact entry 1 Click PhoneBook Contact If you want to add a Group you just ought to click Add Contact You can edit an existed Contact by click You can delete an existed Contact by click if you want to delete all Contacts you just ought to ...

Page 38: ... Protocol which is a client server protocol for accessing a DIRectory service LDAP lets you locate organizations individuals and other resources such as files and devices in a network whether on the Internet or on a corporate intranet and whether or not you know the domain name IP address or geographic whereabouts An LDAP DIRectory can be distributed among many servers on a network then replicated...

Page 39: ...st If you want to add a BanList you just ought to click Add BanList You can edit an existed BanList by click You can delete an existed BanList by click if you want to delete all BanLists you just ought to click Delete All BanList 2 When you add a BanList or edit an existed BanList you can set several parameters as follow BanList Serial Number Serial number of a BanList ...

Page 40: ...er The number3 phone number of a ban contact Account Select a SIP account relating this ban contact that is the ban contact can t dial to this SIP account Enterprise Phonebook You can download Enterprise Phonebook from this web interface But you should do second develop on the sip server to enable this function completely If the sip server no add some function to hold this option this option can b...

Page 41: ...2xx Series IP Phone www escene cn en Escene Communication 41 ...

Page 42: ... Inband SIP Info Auto Pound Send Method When you to use the code looks like 28 123 or 23123 you need to setting this feature RFC 2833 Pay Load Default is 101 RTP Payload for DTMF Digits Telephony Tones and Telephony Signals Back Light The backlight of the phone LCD Key Board Lock Lock with the phone LCD when you enable the right password it will auto disable this feature if you want to use again y...

Page 43: ...frequency with the tone call waiting Auto Answer Auto answer the coming call it also can set with group Auto Answer Mode Include Hands Free Handle Headset Pickup Function Someone can pickup you call when you talking with some body Pickup Code The code with someone want to pickup your call Message The code with voice message Fuzzy Search Fuzzy search someone with the phone book in the idle Booking ...

Page 44: ... You can use 24 hour time format or 12 hour time format Date Format Normal format with date you can select in the list Time Zone GMT You can select different time zone for the phone Manual Setting Manual Setting This used to manual set time for the phone Other QoS The QoS priority support diff server and precedence Check When Upgrade Software Checking the upgrade software with MD5 BLF Light The li...

Page 45: ...IF you need to setup a VPN Setting you should fill below options When used VPN Setting option you can set several parameters as follow VLAN Setting Enable VPN You can enable disable VPN for phone and pc VPN Type There is one choose you can choice VPN Server Addr VPN server s ip VPN User Name VPN user s name VPN Password A password be used for authentication Dial Plan setting If you want to setup a...

Page 46: ... Number What number you want to insert Called Delete Number There have two option Enable or Disable Note When you want to add code and delete at the same time you can add code first after that base on the number you add decide the position and length of the delete code IP Strategy You can use IP Strategy feature to make a list which line you want to allow make a call for your e g As following pict...

Page 47: ...es IP Phone www escene cn en Escene Communication 47 Global SIP You also can setup the SIP server on Global SIP Phone Maintenance Log If you need to catch a debugging Level log you need setup on this interface ...

Page 48: ...sername of the web page Old Password The old password used to login of the web page New Password The new password used to login of the web page Confirm Password The new password used to login of the web page Administrator Login phone web page used administrator privileged User Login phone web page used general user privileged Default Setting You can load the phone to the factory default setting in...

Page 49: ... the phone will load to factory default setting on next reboot Auto Provision When you open the auto provision function the phone will auto provision if the phone detect a higher software or kernel which are put on the software server The detail information about auto provision you can see the appendix ...

Page 50: ... server Password The password provide by provision server Auto Download Software This used to auto download software from server Auto Download Kernel This used to auto download kernel from server Auto Download Config File This used to auto download config file from server Broadsoft Compatibility This used to compatible the broadsoft format s config file Auto Download Expansion Expansion must the p...

Page 51: ...ency This used to set the time interval for auto provision Auto Provision Time This used to the specific time for auto provision Auto Provision Next Time Reset the Auto Provision Next Upgrading time AES Enable You can enable disable AES encrypt for auto provision AES Key The key of the AES Auto Provision Now This used to do auto provision immediately TR069 When the telegraphy want to test IMS you ...

Page 52: ... The password provide by ftp server Software Upgrade Used to upgrade the software of the phone Kernel Upgrade Used to upgrade the kernel of the phone Configuration You can used update backup to update backup the configure file of the phone Phone Book You can used update backup to update backup the phonebook of the phone EXT Module You can used update backup to update backup the expansion of the ph...

Page 53: ...re Upgrade Used to upgrade the software of the phone Kernel Upgrade Used to upgrade the kernel of the phone Configuration You can used update backup to update backup the configure file of the phone Phone Book You can used update backup to update backup the phonebook of the phone EXT Module You can used update backup to update backup the expansion of the phone HTTP Upgrade You can upgrade the softw...

Page 54: ...d to upgrade the kernel of the phone Configuration You can used upload download to upload download the configure file of the phone XML Phone Book You can used upload download to upload download the phonebook of the phone VCARD One of the format with Phone book EXT Module You can used update backup to update backup the expansion of the phone Log Debugging with IP phone All Config File Include Phone...

Page 55: ... en Escene Communication 55 When you press Reboot the phone will reboot Phone Status You can see the currently status of the phone when use Phone Status option System Info You can see the system information when used System Info option ...

Page 56: ...on On this interface you can see the software and kernel which we used for test and this user_manual is written base on this software and kernel This software version is V2 2 8 6 3279 This kernel version is v2 6 3 About You can see the phone model when used About option ...

Page 57: ...ver it only need the server can support TFTP HTTP HTTPS FTP protocol If you already build TFTP HTTP HTTPS FTP Server so you only need place some related auto provision file in server and config the parameters in auto provision web page If you don t have TFTP HTTP HTTPS FTP Server we can suggest you to download the server in Internet by yourself Tftp server cisco tftp or tftpdwin Ftp server Serv U ...

Page 58: ...320 cfg for ES320N FD000220 cfg for ES220N FD000110 cfg for IP115 FD000120 cfg for IP125 FD000100 cfg for US101N and US102N and US103N FD000108 cfg for HS108PZ FD0WS320 cfg for WS320N FD0WS220 cfg for WS220N FD0WS100 cfg for WS102N 2 Open the notepad file F000XXX cfg or FD000XXX cfg and write the new software name in it the software file name format must like this S 2 _Phone Model_version Version ...

Page 59: ...S101N and US102N and US103N and WS102N KD000108 cfg for HS108PZ KD000110 cfg for IP115 KD000120 cfg for IP125 KD000400 cfg for ES410N KD000600 cfg for ES620N 2 Open the notepad file K000X00 cfg or KD000XXX cfg and write the new kernel name in it for example K_uImage_200_version2 2 9 bin for ES210 and DS212 andHS108 K_uImage_300_version2 2 9 bin for ES310 and DS312 and ES320 and HS118 and WS320 and...

Page 60: ...an use by different model model name come form web or LCD menu the filename format must be sys_model xml ES320N sys_ES320N xml ES220N sys_ES220N xml Reference XML documents sys_ES320N xml Private parameters configuration file for example Account configuration that different phone the filename format must be MAC xml for example 00112233445 xml Reference XML documents 00112233445 xml If the phone mo...

Page 61: ...ration file Manually If you want to create the Configuration file Manually you must read this reference documents about the Configuration file format detail and you may know the what mean parameters of the Configuration file Configuration file format detail doc 2 4 Auto Provision for Expansion The Extern xml includes the settings of programmable buttons on the phone and all Expansion Modules All t...

Page 62: ...named by the first account of your IP phone If the IP phone s first account is 1287 the Personal Phonebook of this phone is 1287_Phonebook xml Reference XML documents 1001_Phonebook xml 3 Configure parameters in Auto Provision Web page 3 1 Auto Provision TFTP using DHCP Option 66 The following steps will descript auto provision by TFTP You also can use HTTP and FTP for auto provision with our phon...

Page 63: ...Server IP Address 9 Click the OK button 3 2 Configure parameters in Auto Provision Web page Login in IP Phone web 1 Input the IP Phone s IP Address in browser 2 Enter user and password with root then open the web page 3 Click Phone Maintenance and select Auto Provision 4 select like as follows ...

Page 64: ...r and upgrade it automatically Auto Download Kernel Download kernel from server and upgrade it automatically Auto Download Config File Download configuration file from server and update it automatically BroadsoftCompatibility If you select this function you need to put two configuration files with Broadsoft format on the provisioning server Otherwise you can download the configuration file from yo...

Page 65: ...the Auto Provision function will work at 2 00 on the day after tomorrow 3 Jan Therefore if you want this function work at 23 00 tonight and it is 8 00 now you need to set the Auto Provision Frequency to 0 hours and the Auto Provision Time to 23 00 3 If you finished the config Auto Provision Frequency and Auto Provision Time you can click the button of Reset Timing and timing is finished 4 Auto Pro...

Page 66: ...scene Communication Communication Co Ltd Co Ltd Address Floor 4 Building C Yuean Industrial Park Huangcun Road No 51 Tianhe District Guangzhou China Postal Code 510660 Tel 86 20 28096798 Fax 86 20 28096786 http www escene cn en Technical Support E mail support escene cn ...

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