Escene Sayhi ES210 User Manual Download | Manualshive

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Escene Communication

NOTE: Headset port & PSTN port is option. The Back light of LCD also is option.

Connect the Network and Power

You have two options for power supply. Your system administrator will advise you which one to use.

⚫

AC power adapter

⚫

POE (Power over Ethernet) IEEE802.3af

NOTES

：

Pls make sure your phone support POE feature. You can check the label on the back of the phone, for example "Model: ES210-P

Rev:2.1.0", the P means it support POE feature.

Note: If POE works, the phone does not need to connect to the AC power adapter. Make sure the Ethernet cable and switch/hub are POE compliant.

3. Phone User Interface

3.1 Hardware Component Instructions

The main hardware components of the ES210 IP Phone are the LCD screen and the keypad.

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Summary of Contents for Sayhi ES210

Page 1: ... mu un ni ic ca at ti io on n C Co o L Lt td d INDEX INDEX 1 1 Getting Started 3 About 3 Feature Highlights 3 2 Set up the Phone 4 3 Phone User Interface 5 3 1 Hardware Component Instructions 5 3 2 Phone Screen Display Features 7 3 3 Basic Network Settings 8 3 4 SIP Account Settings 8 3 5 Basic Features 9 ...

Page 2: ...Advanced Settings 13 3 6 1 Using the phone book 13 3 6 2 Using Call Logs 15 3 6 3 Peer to Peer 15 3 7 Keypad Setting 15 3 7 1 Language Setting 15 3 7 2 Message 16 3 7 3 Time Date 16 3 7 4 Ring Tone and Volume Setting 16 3 7 5 Searching Phone Book 17 3 7 6 Cannot Set the Features with Keypad 17 4 WEB User Interface 17 Main Interface Phone Status 17 4 1 Net Work 19 4 1 1 LAN Port 19 4 1 2 PC Port 21...

Page 3: ... Multi Language 43 10 3 Note Tips 43 1 Getting Started About ESCENE ES210 is a compact office IP phone with rich features It has 128 64 HD graphic LCD up to 4 line display it also has HD Sound Quality unique art design demount able bracket to provide multi angle 4 programmable keys and friendly user interface to satisfy users s communication needs This document revised by Nolto Bilişim www nolto c...

Page 4: ...wer Adapter g 2 angle adjustable bracket h Support 5 programmable keys 2 Set up the Phone a Packing List Check the packing list before installation if you find anything missing contact your system administrator 1 ES210 IP Phone 1 Handset 1 Handset Cord 1 Ethernet Cable 1 Phone Bracket 1 Quick Setup Guide b Phone Installation This section introduces how to install the phone with the components in t...

Page 5: ...Ethernet IEEE802 3af NOTES Pls make sure your phone support POE feature You can check the label on the back of the phone for example Model ES210 P Rev 2 1 0 the P means it support POE feature Note If POE works the phone does not need to connect to the AC power adapter Make sure the Ethernet cable and switch hub are POE compliant 3 Phone User Interface 3 1 Hardware Component Instructions The main h...

Page 6: ... C Key Cancels actions or rejects an incoming call and the other feature In the idle Open the Phone Status Diagnosis Press and hold 3 second to open Hardware Diagnosis MUTE MUTE feature is enabled if you press it while the conversation making on the phone 6 Redial Key Dial the latest number 7 Programmable Key In the idle status press and hold 3s will enter programmable function the default passwor...

Page 7: ...the TIME in the middle of screen 4 Line Status There are four status as below a Disconnect the network b Account failed to register c Account successfully registered d Account successfully registered and DND feature is enabled The DND icon also will display at the top right corner 5 Soft Key Area Labels automatically to identity their context sensitive features 6 Screen Top Icon The Screen Top Ico...

Page 8: ... Set the IP Mask GW DNS web port telnet port Press Save key to make it work Tips Network is changed press OK reboot PPPoE Setting Feature Operating Steps PPPoE Press MENU System Settings Advanced Settings Password Default is Empty Network LAN Port Press LAN Port to login into the menu Select PPPoE mode Press Enter key Set the Username Password web port telnet port Press Save key to make it work Ti...

Page 9: ...sable sip account 1 Select System setting Advanced setting 2 Enter the password required The default is empty 3 Select SIP Account sip 4 Select Enable account Disable 5 Select Save to saves settings 3 5 Basic Features 3 5 1 Making a Call Here are some easy ways to place a call on SayHi IP Phone If you want to Then Place a call using the handset Pick up the handset 1 You can hear dial tone 2 Enter ...

Page 10: ...or Received calls 2 Then press button NOTE You also can press the log to login this menu when in the idle 3 5 5 Making Calls to Contact You can also dial a contact from the Personal Phone Book Placing Calls to Contacts 1 Press MENU button Phone Book you can select Personal Phone Book Enterprise Phone Book LDAP and Blacklist or press Navigation UP DOWN button in idle status select the desired conta...

Page 11: ...et button Do not keep the headset mode or press End keep the headset mode Hang up one call but preserve another call on the other line Press End or refer to the above three methods 3 5 9 Using Hold and Recover Switch Calling Line You can hold and resume calls You can take a call in one line at any time and the other lines would be hold As a result of that you can switch different calling line on o...

Page 12: ... You can use mute in conjunction with the handset speakerphone or a headset Toggle Mute on Press C button then the screen top and left will have a MUTE icon Toggle Mute off Press C button again then the button lights off 3 5 12 Do Not Disturb You can use the Do Not Disturb DND feature to block incoming calls on your phone with a busy tone Can also be set to their voice mail or other extension numb...

Page 13: ...into the voice mail server You need to follow the IVR to do it 3 6 Advanced Settings 3 6 1 Using the phone book Enterprise Phone Book Search the Contacts from Enterprise Phone Book 1 Press DIR in the idle status or press MENU button Phone book Enterprise Phone Book 2 Select Enterprise Phone Book press OK button 3 Press Find and input the name who you want to search Call the Contact from Enterprise...

Page 14: ...l or press OK button Phone book Personal phone book View All 2 Select the Modify group then press OK button 3 Select the group you want to modify press the OK button to set and modify press Save to save the change Delete group 1 Press DIR soft key or press MENU button Phone book Personal phone book View All or press OK button Phone book Personal phone book View All 2 Select the Delete group button...

Page 15: ... the navigation keys to view the call record or select Save key 3 6 3 Peer to Peer When all the phone accounts were disable or not register it will be showing this mode in the idle It can use by when the new workstation is not having SIP server Peer to Peer Disable all of accounts or not register Make Call with Peer to Peer 1 Press MENU button System Setting Advanced Setting SIP Account 2 Disable ...

Page 16: ...server address 1 NTP Server 2 NTP server address 2 Daylight Enable Disable Day Light SIP Server 1 Press MENU button 2 Press MENU button System Setting Phone Setting Time Date Time and Date setting SIP Server 3 Press Save to make it work Manual Setting Press MENU button 2 Press MENU button System Setting Phone Setting Time Date Time and Date setting Manual Setting 3 Manual Setting Manual Setting Ye...

Page 17: ... digital keypad to search the contact NOTES The Search Phone Book setting default is Accurate Search 3 7 6 Cannot Set the Features with Keypad As below features are cannot setting with the keypad 1 Dial Plan 2 Custom Ring Type 3 SNTP Server and Time Date 4 Update the Firmware or Backup 4 WEB User Interface In addition to the phone user interface you can also customize your phone via web user inter...

Page 18: ...tatus The status with Account 1 3 Network Status The status with LAN MAC LAN IP Net mask Gateway Primary DNS Secondary DNS VPN IP PC IP PC Net mask Device Type DHCP Server System Information The status with Phone Model Software Version Hardware Version Hardware ID Kernel Version Auto Provision Server URL TFTP Server IP ...

Page 19: ... escene cn en Escene Communication 4 1 Net Work 4 1 1 LAN Port Basic ITEM DESCRIPTION Network Connection Mode Network Connection Mode has DHCP Static IP PPPoE DNS Settings Select the DNS mode that you want ...

Page 20: ...eb page for example HTTP 192 168 0 200 88 It will take effect on next reboot Telnet Port The default Telnet port is 23 if you want to change it for example change it to 2003 You must input IP and Telnet port to login the manage page for example telnet 192 168 0 200 2003 It will take effect on next reboot Socket5 Proxy Server Socket5 Proxy Server Enable Disable Socket5 Proxy Server Server IP Socket...

Page 21: ...and Port with Paging 4 1 2 PC Port Normally choose Bridge if you choose Router you need to input router IP address net mask Bridge Normally you should choose bridge feature it means that pc port and LAN port will share the same network Router Router feature is for the phone PC Port You must input IP address it is equivalent to a gateway and Net mask If you want to use DHCP function please turn it ...

Page 22: ...f VPN VPN Server Addr VPN server s IP VPN Username VPN user s name VPN Password A password be used for authentication VLAN Setting When using VLAN Setting option you can set several parameters as follow VLAN Setting Enable VLAN You can enable disable VLAN for phone and pc VID LAN PC Port The VLAN ID you want the phone or pc to join ...

Page 23: ...e on off to enable disable the line Account Mode You can choose VOIP PSTN but this model nonsupport PSTN if you need Pls contact us to buy another model that can supports PSTN Amount of Line Account Used The line key of account used default is 2 Display Name It is showed as Caller ID when making a phone call Username It is a username provided by SIP Server ...

Page 24: ...d proxy server Secondary Outbound Proxy Server When the main out bound server cannot work it also can use this secondary server Poling Interval Time Of Registration Poling Interval Time of Registration default is 32 s NAT Traversal Defines the STUN server will be active or not STUN Server Session traversal utilities for NAT BLA Share with the line BLA Number BLA Number Subscribe Period Subscribe e...

Page 25: ...rval Call Method This method includes SIP and TEL DNS SRV Enable Disable DNS SRV Allow events Enable Disable Allow events Registered NAT Enable Disable Registered to NAT UDP Keep alive Message The phone periodically sends a UDP packet to keep the port active and to avoid the server to shut down the port UDP Keep alive Interval Default is 30 second 5 3 Security ITEM DECSRIPTION Security SIP Encrypt...

Page 26: ...e Auto answer the coming call it also can filter a device to answer Call Waiting When there is coming a call or the phone is talking the second call will be in the queue Call Waiting Tone Select the frequency with the tone when call waiting DTMF The DTMF transmitted mode include RFC2833 Inband SIP Info Auto Fuzzy Search Fuzzy search someone with the phone book in the idle Phone Book Search Enable ...

Page 27: ...in the list or input owner server address Update Interval The update interval with SNTP Day Light Saving Time Enable disable the DST for the phone Time Format You can use 24 hour time format or 12 hour time format Date Format You can choose the appropriate time format Time Zone GMT You can select different time zone for the phone Manual Setting Setting time manually ...

Page 28: ... code Message The code with voice message Booking Voice Mail Open this feature the phone light Message will be bright when it gets message Play Voice Mail Tone Open this feature it will be ringing when it gets message Miss Call Display Turn on or off the display with Miss call in the phone LCD DND Soft key Enable Disable the DND feature Play Hang up Tone The tone with hang up in busy ...

Page 29: ...or DTMF Digits Telephony Tones and Telephony Signals P Asserted Identity Enable Disable the P Asserted Identity feature SIP Session Timer T1 The SIP Session Timer setting SIP Session Timer T2 The SIP Session Timer setting SIP Session Timer T4 The SIP Session Timer setting Local SIP Port The port range setting with SIP default is 5060 RTP Port Range The port range with RTP Affiliated Port Enable Di...

Page 30: ...The ring volume default is Lv3 the range is 0 9 Handset Volume The handset volume default is Lv5 the range is 1 9 Speaker Phone Volume The speaker volume default is Lv5 the range is 1 9 Headset Volume The headset volume default is Lv3 the range is 1 9 Handset MIC Volume The handset MIC volume default is Lv3 the range is 1 7 Speaker Phone MIC Volume The speaker MIC volume default is Lv3 the range i...

Page 31: ...nkeystohighlightthedesiredoneintheEnabled DisableCodes list and press the to move to the other list Jitter Buffer Type The type of Jitter Buffer is Adaptive or Fixed default is adaptive Min Delay The min delay range setting default is 60 Max Delay The max delay range setting default is 150 Normal Delay The normal delay range setting default is 120 Other Play Load Length The play load length settin...

Page 32: ... Paging You can use multicast paging to quickly and easily forward time sensitive announcements out to people within the multicast group Call Park You can use call park feature to place a call on hold and then retrieve the call from another phone in the system for example a phone in another office or conference room Intercom You can press the configured intercom key to automatically connect with a...

Page 33: ...isplay in the LCD You can change it for your mind to the other features in many all kinds of status As below example when you are dealing with someone the LCD display soft key is Send Del Empty End Empty means nothing in it 6 6 Dial Plan If you want to setup a dial plan you can click Dial Plan ...

Page 34: ... IP of a phone which you want to call Description Description with this dial rule Port Setting the Port with this dial rule default is 5060 Prefix The number which you need to press if you want to call the phone Called Insert Number There have two option Enable or Disable Position Which position you want to insert the number Number Which number you want to insert Called Delete Number There have tw...

Page 35: ... Book The phone book including Group Contact LDAP and Ban list please review the following for more details 7 1 Group You can add edit and delete group in a phone book on this web page If you want to add a Group you just ought to click Add Group You can edit an existed Group by click You can delete an existed Group by click if you want to delete all Groups you just ought to click Delete All Group ...

Page 36: ...er you select You can download and save this contact to PC after you select 7 3 LDAP NOTES If you want to know more detail about LDAP pls find it in the office website to download the specific document HTTP www escene cn en As below figure is an example e g LDAP Name Filter SN s LDAP Number Filter telephoneNumber s Server Address 192 168 0 65 BASE DC ldap DC escene DC com Username bb ldap escene c...

Page 37: ...www escene cn en Escene Communication 7 4 Ban List You can add edit and delete contact in a Ban List on this web page ...

Page 38: ...ter you select 8 Phone Maintenance 8 1 Basic NOTES Don t cut off the electricity or network cable when doing upgrade in the below ways 8 1 1 HTTP Upgrade You can upgrade the software kernel and configuration etc files by HTTP When using HTTP upgrade you can set several parameters as follow HTTP Upgrade Select a File Browse the software kernel configuration file which you need to upgrade from HTTP ...

Page 39: ...ng sure the problem with this equipment All Config File All Config File includes Configuration Extern Log XML Phone book Enterprise Phone Book 8 1 2 FTP Upgrade You can upgrade the software kernel and configure files by FTP When using FTP upgrade you can set several parameters as follow FTP Upgrade Server IP The IP address of the FTP server Filename Downloading from FTP server Username Providing b...

Page 40: ... follow TFTP Upgrade Server IP The IP address of the TFTP server Filename Downloading from FTP server Software Upgrade Used for upgrading the software of the phone Kernel Upgrade Used for upgrading the kernel of the phone Configuration Used for updating backup the configure file of the phone Phone Book Used for updating back up the phonebook of the phone EXT Module Used for updating backup the exp...

Page 41: ...ministrator to manage the equipment like debugging SIP etc If you need to catch a debugging Level you need to setup on this interface 8 2 2 Auto Provision When you open this auto provision feature the phone will do auto provision after it detect a different software or kernel Higher or Lower which are putted on the TFTP HTTP HTTPS FTP server For the detailed information about auto provision you ca...

Page 42: ...l from server Auto Download Config File Used for auto download config file from server Auto Download Expansion NOTES The model does not support this feature Auto Download Enterprise Phonebook Used for auto download Enterprise Phonebook from server Auto Download Personal Phonebook Used for auto download personal phonebook from server Booting Checked Used for checking the auto provision when phone b...

Page 43: ... If you login as an administrator you can modify both the user s and admin s passwords 10 WEB Other Settings or Information Appendix 10 1 WEB User In the upper right corner of the website page you can select the user or logout 10 2 Multi Language In the upper right corner of the website page you can select the language in the below list 10 3 Note Tips In the right middle of the website page there ...

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