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www.escene.cn/en/ 

Escene Communication 

 

                                                                                                                     

 

 

 

 

 

 

                                                                           

ES292 IP Innovative 

VoIP Phone User Manual 

 

 

 

 

 

 

 

 

 

 

 

 

                                                                     

 

 

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http://ArtTel.ru

Summary of Contents for ES292

Page 1: ...www escene cn en Escene Communication ES292 IP Innovative VoIP Phone User Manual E Es sc ce en ne e C Co om mm mu un ni ic ca at ti io on n C Co o L Lt td d http ArtTel ru ...

Page 2: ... Auto Answer 13 3 5 8 Ending a Call 13 3 5 9 Using Hold and Recover Switch Calling Line 14 3 5 10 Transferring Calls 14 3 5 11 Using Mute 15 3 5 12 Do Not Disturb 15 3 5 13 3 way Conference 16 3 5 14 Voice Mail 16 3 6 Advanced Settings 17 3 6 1 Using the phone book 17 3 6 2 Using Call Logs 20 3 6 3 Peer to Peer 20 3 7 Keypad Setting 20 3 7 1 Language Setting 21 3 7 2 Message 21 3 7 3 Time Date 21 ...

Page 3: ...n Keys 38 6 5 Soft Key 38 6 6 Dial Plan 39 6 7 IP Strategy 40 7 Phone Book 40 7 1 Group 40 7 2 Contact 41 7 3 LDAP 41 7 4 Ban List 42 8 Phone Maintenance 43 8 1 Basic 43 8 1 1 HTTP Upgrade 43 8 1 2 FTP Upgrade 44 8 1 3 TFTP Upgrade 45 8 1 4 Default Setting 46 8 1 5 Reboot 46 8 2 Advanced 47 8 2 1 Log 47 8 2 2 Auto Provision 47 9 Password 49 10 WEB Other Settings or Information Appendix 49 10 1 WEB...

Page 4: ...ce Special voice processing technology high fidelity voice quality HD encoding HD Handset ensure clear realistic smooth communication c Senior Calling Ability 3 lines with double color GREEN RED LEDs Synchronously control or manage 2 calls Call queue Switch between lines Multi parties conference call transfer d All kinds of Phone Book It supports XML Personal Phone Book LDAP Enterprise Phone Book ...

Page 5: ...irstly let the part 1 of the bracket join to the phone and then let the part 2 of the bracket join to the lower holder Connect the Handset and optional Headset Connect the Network and Power You have two options for power supply Your system administrator will advise you which one to use AC power adapter POE Power over Ethernet IEEE802 3af USB Standard DC 5V NOTES Pls make sure your phone support PO...

Page 6: ...doesn t need to connect to the AC power adapter Make sure the Ethernet cable and switch hub is POE compliant 3 Phone User Interface 3 1 Hardware Component Instructions The main hardware components of the ES292 IP Phone are the LCD screen and the keypad http ArtTel ru ...

Page 7: ...e displayed information and in the idle feature UP Open the All CONTACT LOG DOWN Open the MISSED CALL RIGHT Open the RECEIVED CALL LEFT Open the DAIL CALL 7 C Key Cancels actions or rejects an incoming call and the other feature In the idle Open the Phone Status Diagnosis Press and hold 3 second to open Hardware Diagnosis MUTE MUTE feature is enabled if you press it while the conversation making o...

Page 8: ...isconnect the network b Account failed to register c Account successfully registered d Account successfully registered and DND feature is enabled The DND icon also will display at the top right corner 5 Soft Key Area Labels automatically to identity their context sensitive features 6 Screen Top Icon The Screen Top Icon from left to right is Handset Hand on status Speaker Hand on status Headset Han...

Page 9: ...s Password Default is Empty Network LAN Port Press LAN Port to login in to the menu Select Static mode Press Enter key Set the IP Mask GW DNS web port telnet port Press Save key to make it work Tips Network is changed press OK reboot PPPoE Setting Feature Operating Steps PPPoE Press OK or MENU System Settings Advanced Settings Password Default is Empty Network LAN Port Press LAN Port to login in t...

Page 10: ...account Account the account matches with the SIP server extension number User pass word the user password matches with the SIP server SIP Server The primary SIP server all calls through this server Out Bound Server The out bound SIP server STUN Type Enable Disable STUN feature STUN Input STUN URL Auto Answer Enable Disable this account auto answer feature Note When you finish the setting you can p...

Page 11: ...eadset button so that the status light is Red and then do as using speakerphone 3 5 2 Anonymous Call You can use anonymous call feature to block the identity and phone number from showing up to the called party when you call someone E g you want to call to consult some of the services but you don t want to be harassed Enable Anonymous Call Press OK or MENU Function Setting Anonymous Press Enter or...

Page 12: ...own Received calls left and Dialed numbers right 2 Then press button NOTE You also can press the log to login this menu when in the idle 3 5 5 Making Calls to Contact You can also dial a contact from the Personal Phone Book Placing Calls to Contacts 1 Press MENU or OK button Phone Book you can select Personal Phone Book Enterprise Phone Book LDAP and Black List or press Navigation button in Standb...

Page 13: ... the Auto Answer feature 2 Auto Answer mode you can set in the MENU Function Setting Auto Answer Device Speaker Handset Headset When you use the Handset mode at this time you need to hands up the handset and then it can work at this status 3 Filter Groups Auto answer the coming call in this special groups 3 5 8 Ending a Call To end a call hang up Here are some more details Hang up while using the ...

Page 14: ... Put a call on hold Press HOLD button or press soft key Hold a line and switch to another line Press another Line button for the appropriate line Resume a call on current line Press Line button Release a call on different line Select the line want to release hold press the line so recovery NOTES Engaging the Hold feature typically generates music or a beeping tone A held call is indicated by the Y...

Page 15: ... they cannot hear you You can use mute in conjunction with the handset speakerphone or a headset Toggle Mute on Press C button then the screen top and left will have a MUTE icon Toggle Mute off Press C button again then the button light off 3 5 12 Do Not Disturb You can use the Do Not Disturb DND feature to block incoming calls on your phone with a busy tone Can also be set to their voice mail or ...

Page 16: ... conference in a active call 1 Press CONFERENCE button or CONF in an active call 2 Enter the third party number 3 After connected the third party press CONFERENCE button or CONF again establish a conference with held line 1 when one phone line is holding on and the other line is busy 2 Press CONFERENCE button or Press CONF Soft key 3 Press the held line s programmable button the 3 way Conference i...

Page 17: ...prise Phone Book 1 Press DIR in the idle or press MENU or OK button Phone book Enterprise Phone Book 2 Select Enterprise Phone Book press OK button 3 Press Find and input the name who you want to search 4 When you search the person you can dial it Personal Phone Book Add Contacts 1 Press Phone Book or press MENU button Phone book Personal phone book View All or press OK button Phone book Personal ...

Page 18: ...e book View All 2 Select the add group then press OK button 3 Use the navigation keys to select content press OK button to set and modify Group name name of the group 4 Press Save soft key to complete Modify group 1 Press DIR soft key or press MENU button Phone book Personal phone book View All or press OK button Phone book Personal phone book View All 2 Select the Modify group then press OK butto...

Page 19: ... the idle or press MENU or OK button Phone book LDAP 2 Select LDAP press OK button 3 Press Find and input the name or number who you want to find from the LDAP server 4 When you search the person you can dial it Black List Add the Contacts 1 Press DIR in the idle or press MENU or OK button Phone book Black List 2 Select Black List press OK button 3 Press Add and input the name office number mobile...

Page 20: ...L key 3 Use the navigation keys to view the call record or select Save key 3 6 3 Peer to Peer When all of the phone accounts were disable or not register it will be show this mode in the idle It can use by when the new workstation isn t have SIP server Peer to Peer Disable all of accounts or not register Make Call with Peer to Peer 1 Press OK or MENU button System Setting Advanced Setting SIP Acco...

Page 21: ...age Setting the Voice Message code in here Text Message Write down the Text Message in here 4 Select Text Message New Message 5 Input the receiver and write down message body and then press send to finish Message Inbox 1 Select Message Inbox 2 Select which one you want to check 3 You can press Enter to read or press Del to delete 3 7 3 Time Date SNTP 1 Press OK or MENU button 2 Press OK or MENU bu...

Page 22: ...the ring type from 1 to 8 or custom ring and then press Save to make it work Volume Setting 1 Press OK or MENU button 2 Press OK or MENU button System Setting Phone Setting Volume Setting 3 Volume Setting Handset Speaker Headset Ring volume 4 Press Enter to adjust the volume and press Save to make it work NOTES For the Custom Ring Type you need to upload it from website 3 7 5 Searching Phone Book ...

Page 23: ...r phone via web user interface In order to access the web user interface you need to know the IP address of your new phone To obtain the IP address press the C key on the phone Enter the IP address e g HTTP 192 168 0 10 or 192 168 0 10 in the address bar of web browser on your PC The default user name is root case sensitive and the password is root case sensitive Main Interface Phone Status Here y...

Page 24: ...way Primary DNS Secondary DNS VPN IP PC IP PC Net mask Device Type DHCP Server System Information The status with Phone Model Software Version Hardware Version Hardware ID Kernel Version Auto Provision Server URL TFTP Server IP 4 1 Net Work 4 1 1 LAN Port Basic ITEM DESCRIPTION Network Connection Mode Network Connection Mode has DHCP Static IP PPPoE DNS Settings Select the DNS mode that you want h...

Page 25: ...t to88 You must input IP and Web port to login the web page for example HTTP 192 168 0 200 88 It will take effect on next reboot Telnet Port The default Telnet port is 23 if you want to change it for example change it to 2003 You must input IP and Telnet port to login the manage page for example telnet 192 168 0 200 2003 It will take effect on next reboot http ArtTel ru ...

Page 26: ...her words paging 1 is the highest priority Paging1 Enable Disable Paging feature Group IP and Port Group IP and Port with Paging 4 1 2 PC Port Normally choose Bridge if you choose Router you need to input router IP address net mask Bridge Normally you should choose bridge feature it means that pc port and LAN port will share the same network Router Router feature is for the phone PC Port You must ...

Page 27: ...e and pc VPN Type Choose the appropriate type of VPN VPN Server Addr VPN server s IP VPN User Name VPN user s name VPN Password A password be used for authentication VLAN Setting When using VLAN Setting option you can set several parameters as follow VLAN Setting Enable VLAN You can enable disable vlan for phone and pc VID LAN PC Port The vlan ID you want the phone or pc to join http ArtTel ru ...

Page 28: ...ble You can choose on off to enable disable the line Account Mode You can choose VOIP PSTN but this model nonsupport PSTN If you need Pls contact us to buy another model that can supports PSTN Amount Of Line Account Used The line key of account used default is 2 Display Name It is showed as Caller ID when making a phone call http ArtTel ru ...

Page 29: ... address with the outbound proxy server Secondary Outbound Proxy Server When the main out bound server can t work it also can use this secondary server Poling Interval Time Of Registration Poling Interval Time Of Registration default is 32 s NAT Traversal Defines the STUN server will be active or not STUN Server Session traversal utilities for NAT BLA Share with the line BLA Number BLA Number Subs...

Page 30: ...val Call Method This method include SIP and TEL DNS SRV Enable Disable DNS SRV Allow events Enable Disable Allow events Registered NAT Enable Disable Registered to NAT UDP Keep alive Message The phone periodically sends a UDP packet to keep the port active and to avoid the server to shut down the port UDP Keep alive Interval Default is 30 second 5 3 Security ITEM DECSRIPTION Security SIP Encryptio...

Page 31: ...answer the coming call it also can filter a device to answer Call Waiting When there s coming a call or the phone is talking the second call will be in the queue Call Waiting Tone Select the frequency with the tone when call waiting DTMF The DTMF transmitted mode include RFC2833 Inband SIP Info Auto Fuzzy Search Fuzzy search someone with the phone book in the idle Phone Book Search Enable Disable ...

Page 32: ...ist or input owner server address Update Interval The update interval with SNTP Day Light Saving Time Enable disable the DST for the phone Time Format You can use 24 hour time format or 12 hour time format Date Format You can choose the appropriate time format Time Zone GMT You can select different time zone for the phone Manual Setting Setting time manually http ArtTel ru ...

Page 33: ...swer Pickup Code Fill in server s pickup code Message The code with voice message Booking Voice Mail Open this feature the phone light Message will be bright when it get message Play Voice Mail Tone Open this feature it will be ringing when it get message Miss Call Display Turn on or off the display with Miss call in the phone LCD http ArtTel ru ...

Page 34: ...2833 Play Load Default is 101 RTP Payload for DTMF Digits Telephony Tones and Telephony Signals P Asserted Identity Enable Disable the P Asserted Identity feature SIP Session Timer T1 The SIP Session Timer setting SIP Session Timer T2 The SIP Session Timer setting SIP Session Timer T4 The SIP Session Timer setting Local SIP Port The port range setting with SIP default is 5060 RTP Port Range The po...

Page 35: ... 46 6 2 Advanced 6 2 0 Audio 6 2 1 Basic ITEM DECSRIPTION Basic Select Country Select the country dial tone Default is United States Ring Volume The ring volume default is Lv3 the range is 0 9 Handset Volume The handset volume default is Lv5 the range is 1 9 Speaker Phone Volume The speaker volume default is Lv5 the range is 1 9 http ArtTel ru ...

Page 36: ...1 7 Headset MIC Volume The headset MIC volume default is Lv3 the range is 1 7 6 2 2 Advanced ITEM DECSRIPTION Ring Ring Type Select the ring type Default is Ring 1 Uploading Ring Tone Please upload a ring tone with G711A audio coding Maximum 10 rings and the total sizes must less than 150k Audio Codec Use the navigation keys to highlightthe desired one in theEnabled Disable Codes list and press th...

Page 37: ...able Disable Side Tone feature 6 3 Line Keys ITEMS DESCRIBES Line The default value Speed Dial You can use this key feature to speed up dialing the numbers often used or hard to remember Speed Dial Prefix You can use this key feature to speed up dial a call with a specified prefix number DTMF You can use this key feature to send the specification of arbitrary key sequences via DTMF BLF You can use...

Page 38: ...e BLF NOTE ONLY WHEN YOU CHOOSE SPEED DIAL THE RIGHT OF NAME NUMBER WILL TAKE EFFECT 6 4 Function Keys Function Keys If you do not like the default setting with the function keys feature You can change to whatever you like NOTE IF THE PHONE WITHOUT THE KEY YOU CAN IGNORE IT 6 5 Soft Key Soft Keys Soft key is the key with below display in the LCD You can change it for your mind to the other feature...

Page 39: ... ITEM DECSRIPTION Send Key Select the default send key mode you want to use Dial Length Enable this feature will limit the dial length Default is 25 No Dial Timeout Setting the range with no dial timeout default is 5 Dial Rule Select the Add Rule button to add dial rule pls see as below detail http ArtTel ru ...

Page 40: ...There have two option Enable or Disable NOTES If you want to know more detail about Dial Rule pls find it in the official website to download the specific document HTTP www escene cn en 6 7 IP Strategy You can use IP Strategy feature to make a list which can be set to only allow the incoming call on the list e g As following picture you can see it has 192 168 0 248 in the list When you open this f...

Page 41: ... this web page The phonebook can storage 300 contacts entry If you want to add a Contact you just ought to click Add Contact You can edit an existed Contact by click You can delete an existed Contact by click if you want to delete all Contacts you just ought to click Delete All Contact You can edit or move this contact to Ban List after you select You can download and save this contact to PC after...

Page 42: ...er sn s LDAP Number Filter telephoneNumber s Server Address 192 168 0 65 BASE DC ldap DC escene DC com User Name bb ldap escene com Pass Word escene_2012 LDAP Name Attributes 1 sn LDAP Name Attributes 2 cn LDAP Number Attributes 1 telephoneNumber 7 4 Ban List You can add edit and delete contact in a Ban List on this web page http ArtTel ru ...

Page 43: ...ist by click if you want to delete all Ban List you just ought to click Delete All Ban List You can edit or move this contact to Contact after you select 8 Phone Maintenance 8 1 Basic NOTES Don t cut off the electricity or network cable when doing upgrade in the below ways 8 1 1 HTTP Upgrade You can upgrade the software kernel and configuration etc files by HTTP http ArtTel ru ...

Page 44: ...oad the configure file of the phone XML Phone Book Used for uploading downloading the XML phonebook of the phone Vcard Downloading all contacts in the Vcard mode but upload only support one by one EXT Module Used for updating backup the expansion of the phone NOTES The mode doesn t support this feature Log Used for the administrator to find out or making sure the problem with this equipment All Co...

Page 45: ...rnel Upgrade Used for upgrading the kernel of the phone Configuration Used for updating backup to update backup the configure file of the phone Phone Book Used for updating backup to update backup the phonebook of the phone EXT Module Used for updating backup the expansion of the phone NOTES The mode doesn t support this feature NOTES It s not necessary to input filename when doing backup Configur...

Page 46: ...re file of the phone Phone Book Used for updating backup the phonebook of the phone EXT Module Used for updating backup the expansion of the phone NOTES The mode doesn t support this feature NOTES It s not necessary to input filename when doing backup Configuration Phone Book EXT Module 8 1 4 Default Setting You can load the phone to the factory default setting in default setting option Press the ...

Page 47: ...ing Level you need to setup on this interface 8 2 2 Auto Provision When you open this auto provision feature the phone will do auto provision after it detect a different software or kernel Higher or Lower which are putted on the TFTP HTTP HTTPS FTP server For the detailed information about auto provision you can find it in the official website HTTP www escene cn en http ArtTel ru ...

Page 48: ...server Auto Download Config File Used for auto download config file from server Auto Download Expansion NOTES The model doesn t support this feature Auto Download Enterprise Phonebook Used for auto download Enterprise Phonebook from server Auto Download Personal Phonebook Used for auto download personal phonebook from server Booting Checked Used for checking the auto provision when phone booting D...

Page 49: ...ng the administrator or user WEB password management Select your type If you login as an administrator you can modify both the user s and admin s passwords 10 WEB Other Settings or Information Appendix 10 1 WEB User In the upper right corner of the website page you can select the user or logout 10 2 Multi Language In the upper right corner of the website page you can select the language in the bel...

Page 50: ...www escene cn en Escene Communication 10 3 Note Tips In the right middle of the website page there is a Note tips in every function page Hope it can help you to know something about that http ArtTel ru ...

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