Cleaning the logs / Glass (DX series):
Step 1:
If the fireplace has a fascia, it is recommended that you remove it first by simply pulling it
towards you evenly, using protective gloves to protect the paint finish. The clips holding it in place will
release.
Step 2:
Unscrew all of the fasteners holding the glass in place as shown below using a 3mm allen key
and carefully pull the glass and frame towards you, ensuring you hold onto the glass aswell as the metal
surround frame.
Step 3:
Take out log set (if there is one) and gently brush any soot from log with a soft hearth brush. The
burner tops can be vacuumed too.
Step 4:
Clean the inside and outside of glass with normal glass cleaning products. Use a clean dry cloth
only. Stubborn marks may be cleaned with a ceramic glass cleaner.
Step 5:
Replace in opposite order and test run heater.
10. Trouble shooting
Escea gas fires communicate both to and from the fire and remote. This enables the remote to provide
some basic fault finding information that is useful in diagnosing faults with your gas supply or flue.
NOTE: The remote will take a minute or two to receive and display the error from the fire. Pressing the plus or
minus keys will update the remote
Error Code
Suggestion action
Electronics Over
Temp
•
Excess lint and dust build-up on the front of the controller tray.
•
Possibly fascia panels installed incorrectly resulting in restricted air flow.
•
Room air fans may be slowed or stalled. Remove firebox, check that fans are
plugged in, cleaned, and free turning
•
(DX only) check that the duct fan is not reversed and blowing “into” the fire-
place instead of out from the fireplace
Note: This error has a permanent lock out and will require the unit to be reset
after the initial error (turning the power to the fire off “at the wall” then on again
after a few seconds).
