iPECS-LIK
Feature Description & Operation Manual
Issue 6.1
211
Related Features
Message Storage
Message Retrieval
Remote Message Retrieval
Message Retrieval Options
Hardware
VSF and/or VMIM
2.73.3.9 Outbound Message Notification
Description
The VSF and VMIM are able to dial an external number to notify a user of a new voice
message. The system employs the mobile extension number registered for the station
receiving the message. When a caller leaves a message with notification configured, the
system places a call to the registered mobile extension. When the user answers, the extension
prompt is played followed by the new message prompt,
(“You have xx new messages.”). The
new message prompt indicates the number of unheard messages.
The user must listen to the new message to confirm the notification. If the user takes no action
within the CCR Inter-digit timer or hangs-up, the call is disconnected and the system will retry
the call after the retry timer expires, until the user listens to the message or the number of
attempts reaches the retry counter. If the user does not answer, the ISDN or VoIP connection
times out or disconnects before answer, or is busy, the system disconnects the notification and
will retry the call after the retry timer. The system will retry the notification until the notification is
successful or the number of call attempts reaches the Retry count.
Operation
Operation of message notification is automatic when configured.
Condition
1. Outbound notification over an analog PSTN line is available, only when VM Notify to
MEX over LCO is set to
“ON”. Otherwise, ISDN or VoIP line is used.
2. Caller Id will be the external caller who left the message or, for messages from
another station, Caller Id will be the station receiving the message.
3. If VSF/VMIM Notify is changed to
“Not Use”, any existing notification will be
terminated after the initial notification call.
4. For proper operation, the Station COS and CO Group access for the station must
be such as to allow the notification call.
5. The destination of the notification is the Mobile telephone number assigned in PGM
236.
6. If all lines in the assigned CO group are busy when the system attempts to place the
notification call, the System will continuously try to seize CO line until a line is
successfully seized.
7. The Retry counter is incremented after the system access the CO line for
notification.
8. The Retry count is from 1 to 9; the retry interval is from 1 to 3 minutes.
Summary of Contents for iPECS-100
Page 32: ...iPECS LIK Feature Description Operation Manual Issue 6 1 18 2 Dial ACD group number...
Page 43: ...iPECS LIK Feature Description Operation Manual Issue 6 1 29 Hardware iPECS Phone...
Page 168: ...iPECS LIK Feature Description Operation Manual Issue 6 1 146 Manual section 4 4 2...
Page 176: ...iPECS LIK Feature Description Operation Manual Issue 6 1 153 iPECS 1200 2000 31999...
Page 183: ...iPECS LIK Feature Description Operation Manual Issue 6 1 158 Hardware...
Page 197: ...iPECS LIK Feature Description Operation Manual Issue 6 1 171 Admin Program Manual...
Page 223: ...iPECS LIK Feature Description Operation Manual Issue 6 1 196 fields in the report...
Page 234: ...iPECS LIK Feature Description Operation Manual Issue 6 1 205 apply...
Page 254: ...iPECS LIK Feature Description Operation Manual Issue 6 1 222 Step 2 1 Mail Box...
Page 257: ...iPECS LIK Feature Description Operation Manual Issue 6 1 225 Hardware...
Page 275: ...iPECS LIK Feature Description Operation Manual Issue 6 1 240 Hardware...
Page 333: ...iPECS LIK Feature Description Operation Manual Issue 6 1 296 1 PGM FLEX PGM 82 SAVE...
Page 366: ...iPECS LIK Feature Description Operation Manual Issue 6 1 327 Hardware iPECS Phone...
Page 426: ...iPECS LIK Feature Description Operation Manual Issue 6 1 385 4 CODEC...
Page 431: ...iPECS LIK Feature Description Operation Manual Issue 6 1 390 DTMF RELAY...