iPECS-LIK
Feature Description & Operation Manual
Issue 6.1
191
To print a traffic report
1. Press the
[PGM]
button.
2. Dial the report code,
“0121 & 0124” – “0129”.
0121 All Summary Traffic Reports
0124 Attendant Traffic Report
0125 Call Summary Report
0126 Hourly Call Report
0127 Hardware Usage Summary Report
0128 CO/IP Summary Report
0129 Hourly CO/IP Report
3. Press the
[SAVE]
button.
Conditions
1. The Print All Summary Traffic Reports generates the Attendant, Call Summary and
CO/IP Summary Traffic Reports.
Programming
SYSTEM
1 RS-232 Port Settings (PGM 174)
2 Serial Port Function Selections (PGM 175)
Related Features
SMDR Call Records
Hardware
device to capture reports
2.71.1 Traffic Analysis, Attendant
Description
The Attendant Traffic Report covers operational statistics for the Attendants. The report
outputs periodically or the Attendant requests output of the report for a defined Analysis
period. The following is a sample report and description of the report fields.
Site Name : abc co
Report Type : Attendant Traffic Report- Today Peak
Date : 06/05/02 08:34
====================================================================================
ATD
Meas
----------------------Calls----------------------
--------------------Time--------------- Speed
ATD
No
Hour
Total
Ans
Abdn
H
Abd
Held
Avail
Talk
Held
Noans Ans
Type
100
13:00
104
82
22
3
0
18
10:12 14:21 01:23 00:52
00:23
Sys
101
13:00
90
72
15
1
0
11
12:43 30:12 00:54 00:23 00:21
Main
Field
Description
ATD No
Attendant Station Number
Meas Hour
(Measurement Hour) Hour data accumulation began
Calls Total
Total number of calls, except group & recalls, routed to the Attendant
Summary of Contents for iPECS-100
Page 32: ...iPECS LIK Feature Description Operation Manual Issue 6 1 18 2 Dial ACD group number...
Page 43: ...iPECS LIK Feature Description Operation Manual Issue 6 1 29 Hardware iPECS Phone...
Page 168: ...iPECS LIK Feature Description Operation Manual Issue 6 1 146 Manual section 4 4 2...
Page 176: ...iPECS LIK Feature Description Operation Manual Issue 6 1 153 iPECS 1200 2000 31999...
Page 183: ...iPECS LIK Feature Description Operation Manual Issue 6 1 158 Hardware...
Page 197: ...iPECS LIK Feature Description Operation Manual Issue 6 1 171 Admin Program Manual...
Page 223: ...iPECS LIK Feature Description Operation Manual Issue 6 1 196 fields in the report...
Page 234: ...iPECS LIK Feature Description Operation Manual Issue 6 1 205 apply...
Page 254: ...iPECS LIK Feature Description Operation Manual Issue 6 1 222 Step 2 1 Mail Box...
Page 257: ...iPECS LIK Feature Description Operation Manual Issue 6 1 225 Hardware...
Page 275: ...iPECS LIK Feature Description Operation Manual Issue 6 1 240 Hardware...
Page 333: ...iPECS LIK Feature Description Operation Manual Issue 6 1 296 1 PGM FLEX PGM 82 SAVE...
Page 366: ...iPECS LIK Feature Description Operation Manual Issue 6 1 327 Hardware iPECS Phone...
Page 426: ...iPECS LIK Feature Description Operation Manual Issue 6 1 385 4 CODEC...
Page 431: ...iPECS LIK Feature Description Operation Manual Issue 6 1 390 DTMF RELAY...