iPECS-LIK
Feature Description & Operation Manual
Issue 6.1
163
Programming
CO/IP
1 Metering Type (PGM 142-Btn 3)
SYSTEM
1 SMDR Cost per Unit Pulse (PGM 177-Btn 10)
2 SMDR Decimal (PGM 177-Btn 11)
3 SMDR Start Timer (PGM 177-Btn 12)
4 CO Warning Tone Timer (PGM 180-Btn 19)
Related Features
SMDR (Station Message Detail Recording)
Lost Call Recording
Traffic Analysis
CO/IP Call Warning Tone Timer
Hardware
RS-323 device to capture SMDR
2.68.2 SMDR Call Records
Description
SMDR (Station Message Detail Recording) provides detailed information on incoming and
outgoing calls. Assignable options in the system database permit recording of all external calls,
all external outgoing calls or toll calls, calls that exceed a fixed duration and intercom calls. Call
records are output either upon completion of the call (real-time) or in response to a request
from the System Attendant. SMDR may be sent periodically via e-mail to a defined e-mail
address.
The SMDR record output for external calls is as shown in the figure below. There are two
flexible fields, Field I and Field II. Each Field is defined to show Ring duration, CLI (Caller Id) or
CPN (Called Party Number).
DIAL/CLI/CPN
ACCOUNT DIAL/CLI/CPN
NO
STA
CO
TIME
START
NUM-1
COST
CODE
NUM II
DC
FF/FF/FF HCCCCCCCCCC
XXXX
SSSS
BBB
DD:DD
EE:EE
CCCCCCCC
sssss
rr
Aaaaaaaa Hccccccccccc
aaaa
ccccccc
The various fields or items for a Call Record are:
NO
SMDR record number, optional output, (PGM 177-Btn 23)
STA
3 or 4 digit station number
CO
2 or 3 digit CO Line number
Time
Call duration in minutes and seconds
Start
Date and time call was placed/received
NUM I
Flex Field I, for outgoing call displays dialed number, for incoming call
displays Ring duration, CLI or CPN (PGM 177-Btn 20)
Cost
Cost of Call
Account Code
Account code entered for call
Summary of Contents for iPECS-100
Page 32: ...iPECS LIK Feature Description Operation Manual Issue 6 1 18 2 Dial ACD group number...
Page 43: ...iPECS LIK Feature Description Operation Manual Issue 6 1 29 Hardware iPECS Phone...
Page 168: ...iPECS LIK Feature Description Operation Manual Issue 6 1 146 Manual section 4 4 2...
Page 176: ...iPECS LIK Feature Description Operation Manual Issue 6 1 153 iPECS 1200 2000 31999...
Page 183: ...iPECS LIK Feature Description Operation Manual Issue 6 1 158 Hardware...
Page 197: ...iPECS LIK Feature Description Operation Manual Issue 6 1 171 Admin Program Manual...
Page 223: ...iPECS LIK Feature Description Operation Manual Issue 6 1 196 fields in the report...
Page 234: ...iPECS LIK Feature Description Operation Manual Issue 6 1 205 apply...
Page 254: ...iPECS LIK Feature Description Operation Manual Issue 6 1 222 Step 2 1 Mail Box...
Page 257: ...iPECS LIK Feature Description Operation Manual Issue 6 1 225 Hardware...
Page 275: ...iPECS LIK Feature Description Operation Manual Issue 6 1 240 Hardware...
Page 333: ...iPECS LIK Feature Description Operation Manual Issue 6 1 296 1 PGM FLEX PGM 82 SAVE...
Page 366: ...iPECS LIK Feature Description Operation Manual Issue 6 1 327 Hardware iPECS Phone...
Page 426: ...iPECS LIK Feature Description Operation Manual Issue 6 1 385 4 CODEC...
Page 431: ...iPECS LIK Feature Description Operation Manual Issue 6 1 390 DTMF RELAY...