iPECS-LIK
Feature Description & Operation Manual
Issue 6.1
103
2.38 EXTERNAL AUTO ATTENDANT/VOICE MAIL
2.38.1 AA/VM Group
Description
The system provides support for an adjunct Auto Attendant/Voice Mail system via connection to
SLT ports. When a call arrives for the External AA/VM Group, the system will search the group
for an idle port and deliver the call.
Signaling information between the iPECS and AA/VM system may be assigned for in-band
DTMF signaling or the SMDI (Simplified Message Desk Interface) signaling protocol over the
assigned iPECS system RS-232 port.
Operation
The system will interface with the External AA/VM based on database assignments.
Conditions
1. Selection of SMDI or in-band signaling can be alternated using the 2nd Virtual Dip
switch.
2. Only one AA/VM Group (External, VMIM/VSF or Feature Server) can be defined in
the system. Multiple definitions may cause erroneous system operation.
Programming
STATION GROUPS
1 Station Group Assignment (PGM 190)
2 Station Group Attributes (PGM 191)
TABLES
1 Voice Mail Dialing Table (PGM 234)
DIP SWITCH
1 Virtual Dip Switch (PGM 453-Btn 2)
Related Features
In-band (DTMF) Signaling
SMDI (Simplified Msg Desk Interface)
Auto Call Recording
Two-Way Record
VMIM/VSF Integrated Auto Attd/Voice Mail
Hardware
External AA/VM system
Summary of Contents for iPECS-100
Page 32: ...iPECS LIK Feature Description Operation Manual Issue 6 1 18 2 Dial ACD group number...
Page 43: ...iPECS LIK Feature Description Operation Manual Issue 6 1 29 Hardware iPECS Phone...
Page 168: ...iPECS LIK Feature Description Operation Manual Issue 6 1 146 Manual section 4 4 2...
Page 176: ...iPECS LIK Feature Description Operation Manual Issue 6 1 153 iPECS 1200 2000 31999...
Page 183: ...iPECS LIK Feature Description Operation Manual Issue 6 1 158 Hardware...
Page 197: ...iPECS LIK Feature Description Operation Manual Issue 6 1 171 Admin Program Manual...
Page 223: ...iPECS LIK Feature Description Operation Manual Issue 6 1 196 fields in the report...
Page 234: ...iPECS LIK Feature Description Operation Manual Issue 6 1 205 apply...
Page 254: ...iPECS LIK Feature Description Operation Manual Issue 6 1 222 Step 2 1 Mail Box...
Page 257: ...iPECS LIK Feature Description Operation Manual Issue 6 1 225 Hardware...
Page 275: ...iPECS LIK Feature Description Operation Manual Issue 6 1 240 Hardware...
Page 333: ...iPECS LIK Feature Description Operation Manual Issue 6 1 296 1 PGM FLEX PGM 82 SAVE...
Page 366: ...iPECS LIK Feature Description Operation Manual Issue 6 1 327 Hardware iPECS Phone...
Page 426: ...iPECS LIK Feature Description Operation Manual Issue 6 1 385 4 CODEC...
Page 431: ...iPECS LIK Feature Description Operation Manual Issue 6 1 390 DTMF RELAY...