iPECS-LIK
Feature Description & Operation Manual
Issue 6.1
98
2.35 EMERGENCY CALL E-911 (CALLER LOCATION)
SUPPORT (Not Available
– Australia)
Description
The Emergency Call E-911 (caller location) Support feature integrates the iPECS to a PBX ANI
Link unit, such as from Tone Commander, to provide caller id and location information to an
emergency center. When an emergency call is placed from a station of the iPECS, an assigned
emergency CO Line is used to connect the ANI link unit. The iPECS sends the station number,
four (4) digits, to the unit as DTMF digits. The ANI Link unit places a call to the emergency
center over a connected CAMA trunk. Caller Id and location information from the ANI Link unit
database is sent to the emergency center in the proper format and the station is connected to
the call.
This feature also provides a means to identify a Power Failure signal from the ANI Link unit.
Typically, an ANI Link unit will incorporate a normally open contact that closes when power to
the unit fails. If a Power Failure signal is detected, iPECS routes emergency calls via
PSTN/ISDN circuits other than those marked for emergency call use until the Power Fail signal
is removed.
Operation
Operation of this feature is automatic when assigned
Programming
STATION
1 Emergency CO/Group (PGM 112-Btn 18)
2 Proctor Monitor (PGM 113-Btn 22)
CO/IP LINES
1 Proctor On/Off (PGM 141-Btn 12)
TABLES
1 Emergency Code Table (PGM 226)
Conditions
1. The system Loop Start lines connected to the ANI Link unit must be assigned to a
separate CO line group and the individual CO/IP lines assigned for emergency
service.
2. The ANI Link unit must be properly connected to an SLT port and an LGCM port on
the same LAN as the MFIM. In addition, the ANI Link device must be co-located
with the iPECS system, in the same building.
3. The ANI Link unit must be properly installed and connected to a CAMA trunk from
the telco to send location information to the local emergency center.
4. It is the Customer
’s responsibility to maintain the ANI Link unit number/location
database; there is no integration provided between the iPECS database and the
ANI Link unit.
5. The system must be programmed for a three or four digit numbering plan. The
system must send four digits to the ANI unit. When a three digit plan is used, a
leading
“0” is automatically added to the station number.
6. During a power failure, if the ANI Link unit Power Fail contacts, normally open, are
connected to a system SLT port, the iPECS will recognize the fault and emergency
calls are not sent to the ANI Link unit. In this situation, emergency calls are sent
Summary of Contents for iPECS-100
Page 32: ...iPECS LIK Feature Description Operation Manual Issue 6 1 18 2 Dial ACD group number...
Page 43: ...iPECS LIK Feature Description Operation Manual Issue 6 1 29 Hardware iPECS Phone...
Page 168: ...iPECS LIK Feature Description Operation Manual Issue 6 1 146 Manual section 4 4 2...
Page 176: ...iPECS LIK Feature Description Operation Manual Issue 6 1 153 iPECS 1200 2000 31999...
Page 183: ...iPECS LIK Feature Description Operation Manual Issue 6 1 158 Hardware...
Page 197: ...iPECS LIK Feature Description Operation Manual Issue 6 1 171 Admin Program Manual...
Page 223: ...iPECS LIK Feature Description Operation Manual Issue 6 1 196 fields in the report...
Page 234: ...iPECS LIK Feature Description Operation Manual Issue 6 1 205 apply...
Page 254: ...iPECS LIK Feature Description Operation Manual Issue 6 1 222 Step 2 1 Mail Box...
Page 257: ...iPECS LIK Feature Description Operation Manual Issue 6 1 225 Hardware...
Page 275: ...iPECS LIK Feature Description Operation Manual Issue 6 1 240 Hardware...
Page 333: ...iPECS LIK Feature Description Operation Manual Issue 6 1 296 1 PGM FLEX PGM 82 SAVE...
Page 366: ...iPECS LIK Feature Description Operation Manual Issue 6 1 327 Hardware iPECS Phone...
Page 426: ...iPECS LIK Feature Description Operation Manual Issue 6 1 385 4 CODEC...
Page 431: ...iPECS LIK Feature Description Operation Manual Issue 6 1 390 DTMF RELAY...