QX1000 Manual II: Administrator's Guide
Administrator’s Additional Feature
QX1000; (SW Version 5.3.x)
140
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Call Type
drop down list includes the available call types:
PBX
- local calls to QX1000 extensions;
SIP
- calls through a SIP server;
Auto
- for undefined call types. Destination (independent on whether it is a PBX number or SIP address) will be reached through Routing;
Callback
- automatic call to the voice mail author. This can be used as notification that the recipient has received the voice mail but has
not yet played it.
•
Call To
text field requires the destination's phone number depending on the selected call type. For Callback call type, no destination's
phone number is required.
•
The next two fields are used for retransmission of phone notifications. The number of times text field indicates the maximum number of
times the notification should be delivered to the recipient within the interval (in minutes) defined in the
Repeat every
text field. If the
notification is specified to be sent only once, insert "1" in
Repeat every
text field and "0" in the Number of times text field. For
Callback
call
type, the first notification is sent to the voice mail author after the first expiration of the interval defined in the
Repeat every
text field. For
calls with call type different from Callback, the first notification will be sent immediately.
•
Restore default Notification Message
restores the default notification message. If the checkbox is selected, the file upload will be
disabled.
•
Upload new Notification Message
will show the attached notification file selected by the current extension. Please note that a different
notification message can be uploaded in case this service serves as a notification to the extension user (to inform about the new voice mail
received) or if it serves as a notification for the voice mail author to be informed that the message has been received by the QX1000 but is
not yet played by the extension user). The uploaded file needs to be in the PCMU (CCITT u-law, 8 kHz, 8 bit Mono) wave format, otherwise
the system will prevent uploading with the "Invalid audio file, or format is not supported" warning message. The system also prevents
uploading in case not enough space is available on QX1000 for the corresponding extension and gives a "You do not have enough space"
warning.
•
Browse
browses for the notification file that must be in PCMU (CCITT u-law, 8 kHz, 8 bit Mono) wave format.
•
Download Notification Message
appears only if a file has been uploaded previously. The link is used to download the audio file to the PC
and opens the file-chooser window where the saving location can be specified.
•
The
ZeroOut
voice mail feature allows a caller that has reached the called extension's voice mailbox to accelerate the automatic
redirection feature instead of leaving a message in the extension's Voice Mailbox. To activate this feature, the caller should dial
0
digit (see
Feature Codes) during the voice mail greeting which invites the caller to leave a message. The caller will then be automatically transferred
to the destination specified in this page.
Enable ZeroOut
checkbox selection enables the ZeroOut feature and activates the following fields to be inserted:
•
Redirect Call Type
drop down list includes the available call types:
PBX
- local calls between QX1000 extensions and the Auto Attendant
SIP
- calls through a SIP server
PSTN
- calls through the FXO/ISDN
Auto
- used for undefined call types. Destination (independent on whether it is a PBX number, SIP address or PSTN number) will be
reached through Routing.
•
Redirect Address
text field requires the destination address where caller should be automatically forwarded in case of activating the
ZeroOut feature.
Restore Default Greeting File
will restore the default greeting file. If the checkbox is selected, the file upload will be disabled.
Upload New Greeting File
shows an attached greeting file selected by the current user. The greeting file will be played to a caller party when it is
entering the voice mail system. The uploaded file needs to be in PCMU (CCITT u-law, 8 kHz, 8 bit Mono) wave format, otherwise the system will
prevent uploading and the "Invalid audio file, or format is not supported" warning message will be received. The system also prevents uploading in
case not enough space is available on QX1000 for the corresponding extension. In this situation, the "You do not have enough space" warning will
be received. Optionally, greeting file can be recorded from the phone handset (see Feature Codes).
The
Browse
button helps to choose the desired greeting file that should be in PCMU (CCITT u-law, 8 kHz, 8 bit Mono) wave format.
Download Greeting File
appears only if a file has been previously uploaded. The link is used to download the audio file to the PC and opens the
file-chooser window where the saving location can be specified.
Logout
This option is used to close the session between the user PC and QX1000 and to leave the QX1000 Web Management or to enter the management
with another login. By selecting the
Logout
button, the startup page will be displayed and the user needs to login again.
