Quadro4Li Manual II: Administrator's Guide
Administrator’s Menus
Quadro4Li; (SW Version 5.3.x)
69
Telephony Menu
Fig. II-121: Telephony Menu in Dynamo Theme
Fig. II-122: Telephony Menu in Plain Theme
Call Statistics
The
Call Statistics
page consists of five tables. They provide information on successful, unsuccessful and missed incoming and outgoing calls on
the first three tables, statistics settings in the fourth table and automatically downloading the call statistics in the fifth one. Call statistics allows the
collecting of call events on the Quadro with their parameters and to search them by various criteria.
The
Statistics Settings
page offers the following input options:
The
Enable Call Reporting
checkbox enables Call Statistics reporting. The selected number of statistics entries will be displayed in the Call
Statistics tables.
The
Maximal Number of Displayed Call Records
drop down
lists are used to select the number of
Successful
,
Missed
and
Unsuccessful Outgoing
statistics entries to be displayed in the
corresponding
Call Statistics
tables. If the record numbers
exceed the numbers specified in these drop down lists, the
oldest record will be removed.
The
Download All Call Statistics
link is used to download the
entire displayed statistics in a file that can be viewed with a
simple text editor. This type of call statistics file is easy-to-read
and can be displayed in a spreadsheet.
The
Download All Call Statistics (CSV format)
link is used to
download the entire displayed statistics in CSV (Comma-
Separated Values) formatted file.
The
Download All Call Statistics (old format)
link is used to
download the entire displayed statistics in an old formatted file.
This file can also be viewed with a simple text editor but
contains more intricately aligned content.
The
Clear all Records
button is used to clear all statistics
records.
Fig. II-123: Call Statistics Settings page
When the number of Call Statistics entries exceeds the numbers specified in the
Statistics Settings
page, the oldest entries are being automatically
deleted. In order to keep the call statistics entries safe, Quadro allows you to configure an automatic download service of the call statistics.