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Epson XP-970 Series, User Manual

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Epson XP-970 Series User Manual Download Page 301

301

Cannot Print Over a Network

If you cannot print over a network, try these solutions:

• Make sure that your product is turned on.

• Make sure you install your product's network software as described in your product documentation.

• Print a network status sheet and verify that the network settings are correct. If the network status is

Disconnected

, check any cable connections and turn your product off and then on again.

• Print a network connection report and check the codes and messages on the report to help determine

the cause of the problem.

• If you are using TCP/IP, make sure the product's IP address is set correctly for your network. If your

network does not assign IP addresses using DHCP, set the IP address manually.

• Make sure your computer and product are both using the same wireless network.

• If network printing is slow, print a network status sheet and check the signal strength. If it is poor, place

your product closer to your router or access point. Avoid placing your product near a microwave oven,
cordless phone, or large metal object, such as a filing cabinet.

• Try restarting your router following the instructions in your router documentation.

Note:

If you are reading these instructions online, you will lose your Internet connection when you

restart your router.

• Check to see if your wireless router or access point has an enabled Privacy Separator function that is

preventing printing from a device over the network. See your router or access point documentation for
instructions on disabling the Privacy Separator function.

• If you are connecting the product wirelessly via EpsonNet Setup and the Wi-Fi connection icon is not

lit or does not appear on the product's LCD screen, make sure your product software was installed
correctly. If necessary, reinstall your software.

Parent topic:

Solving Network Problems

Related concepts

Uninstall Your Product Software

Related tasks

Printing a Network Status Sheet
Printing a Network Connection Report

Related topics

Wi-Fi or Wired Networking

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Summary of Contents for XP-970 Series

Page 1: ...XP 970 User s Guide Downloaded from ManualsNet com search engine ...

Page 2: ...Downloaded from ManualsNet com search engine ...

Page 3: ...nel Sounds 25 Adjusting the Screen Brightness 26 Changing LCD Screen Language 28 Viewing Animations 28 Turning Off Auto Selection Mode 30 Using Power Saving Settings 31 Changing the Sleep Timer Settings 31 Changing the Power Off Timer Settings 32 Epson Connect Solutions for Smartphones Tablets and More 33 Setting Up Epson Connect Services 34 Using Epson Email Print 35 Using the Epson iPrint Mobile...

Page 4: ...eet 51 Printing a Network Connection Report 52 Network Connection Report Codes and Messages 54 Changing or Updating Network Connections 59 Accessing the Web Config Utility 59 Changing a USB Connection to a Wi Fi Connection 60 Changing a Wi Fi Connection to a Wired Network Connection 60 Connecting to a New Wi Fi Router 61 Disabling Wi Fi Features 61 Loading Paper 63 Loading Paper in Cassette 1 Uppe...

Page 5: ...ows 104 Double sided Printing Options Windows 107 Print Density Adjustments Windows 107 Selecting Additional Layout and Print Options Windows 108 Custom Color Correction Options Windows 110 Image Options and Additional Settings Windows 111 Header Footer Settings Windows 112 Selecting a Printing Preset Windows 113 Selecting Extended Settings Windows 115 Extended Settings Windows 116 Printing Your D...

Page 6: ...ling Printing Using a Product Button 142 Scanning 143 Starting a Scan 143 Starting a Scan Using the Product Control Panel 143 Scanning to a Memory Device 144 Scanning to a Connected Computer 146 Scanning to the Cloud 148 Setting Up a WSD Port Windows 7 Windows Vista 150 Control Panel Scanning Options 151 Changing Default Scan Job Settings 151 Starting a Scan Using Epson ScanSmart 152 Starting a Sc...

Page 7: ... Memory Card 186 Viewing and Printing Photos 187 Viewing and Printing Photos From the LCD Screen 187 Memory Card or External USB Device Print Settings 190 Printing Photo Layouts from a Memory Card with a Template 192 Printing ID Photos from a Memory Card 195 Creating and Printing a Greeting Card Template 197 Printing a Greeting Card from a Template 199 Transferring Photos on a Memory Card 200 Sett...

Page 8: ...rinting Photos from a Memory Device Onto a Disc 227 Printing a Jewel Case Insert from a Memory Device 229 Printing on CDs DVDs from a Computer 230 Starting Epson Print CD Windows 230 Printing Your CD DVD Design Windows 231 Starting Epson Print CD Mac 232 Printing Your CD DVD Design Mac 233 Replacing Ink Cartridges and Maintenance Boxes 235 Check Cartridge and Maintenance Box Status 235 Checking In...

Page 9: ...ower Cleaning Using the Product Control Panel 268 Power Cleaning Using a Computer Utility 270 Aligning the Print Head Using the Product Control Panel 272 Cleaning the Paper Guide 274 Cleaning and Transporting Your Product 277 Cleaning Your Product 277 Cleaning the Paper Rollers 278 Cleaning the Translucent Film 280 Transporting Your Product 283 Solving Problems 286 Checking for Software Updates 28...

Page 10: ...he Paper Cassette 305 Paper Jam Problems Inside the Product 306 Paper Jam Problems in the Rear Cover 309 Paper Ejection Problems 312 Solving Problems Printing from a Computer 312 Nothing Prints 312 Product Icon Does Not Appear in Windows Taskbar 313 Printing is Slow 314 Solving Page Layout and Content Problems 316 Inverted Image 316 Too Many Copies Print 317 Blank Pages Print 317 Incorrect Margins...

Page 11: ...332 Ripple Patterns Appear in an Image 333 Streaks Appear in All Scanned Images 333 Scanned Image Edges are Cropped 333 Resetting the Epson Scan 2 Settings 333 Solving Memory Card Problems 334 Memory Card Does Not Fit Into a Slot 334 Cannot View or Print Photos from a Memory Card or Device 335 Cannot Transfer Photos to or from a Memory Card or Device 335 Solving CD DVD Problems 336 CD DVD Problems...

Page 12: ...nstructions 355 General Product Safety Instructions 355 Ink Cartridge Safety Instructions 357 Wireless Connection Safety Instructions 358 LCD Screen Safety Instructions 358 Important Privacy Notice Printer Serial Number 359 FCC Compliance Statement 359 Binding Arbitration and Class Waiver 360 Trademarks 363 Copyright Notice 364 libTIFF Software Acknowledgment 364 A Note Concerning Responsible Use ...

Page 13: ...13 XP 970 User s Guide Welcome to the XP 970 User s Guide For a printable PDF copy of this guide click here Downloaded from ManualsNet com search engine ...

Page 14: ...ing Using AirPrint Using Google Cloud Print Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Mopria Print Service Product Parts Locations See these sections to identify the parts on your product Product Parts Front Product Parts Inside Product Parts Back Parent topic Product Basics D...

Page 15: ...15 Product Parts Front 1 Front cover 2 Output tray 3 Cassette 1 upper cassette 4 Cassette 2 lower cassette Downloaded from ManualsNet com search engine ...

Page 16: ...6 5 Cassette edge guides 1 Rear paper feed slot 2 Paper support 3 Rear paper feed slot cover 4 Edge guides 5 CD DVD tray Parent topic Product Parts Locations Downloaded from ManualsNet com search engine ...

Page 17: ...17 Product Parts Inside 1 Document cover 2 Scanner glass 3 Memory card slot 4 USB port for external USB devices Downloaded from ManualsNet com search engine ...

Page 18: ...2 Ink cartridge holder 3 Scanner unit 4 Control panel 5 CD DVD tray slot 6 Maintenance box cover Parent topic Product Parts Locations Product Parts Back 1 AC inlet 2 Rear cover duplexer Downloaded from ManualsNet com search engine ...

Page 19: ...l Panel Buttons and Lights Adjusting Control Panel Position The LCD Screen Status Icon Information Navigating the LCD Screen Entering Characters on the LCD Screen Adjusting Control Panel Sounds Adjusting the Screen Brightness Changing LCD Screen Language Viewing Animations Turning Off Auto Selection Mode Parent topic Product Basics Control Panel Buttons and Lights Downloaded from ManualsNet com se...

Page 20: ...ewing Animations Adjusting Control Panel Position You can adjust the position of the control panel to make it easier to access Raise or lower it to the desired angle as shown Note The control panel rises automatically when the product is turned on The output tray slides out automatically when printing starts Parent topic Using the Control Panel Downloaded from ManualsNet com search engine ...

Page 21: ...ght 4 Stores the output tray 5 Returns to the previous screen 6 Select a tab to view different options and settings 7 Settings options 8 Displays available buttons Parent topic Using the Control Panel Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions Downloaded from ManualsNet com search engine ...

Page 22: ...led The Quiet Mode setting is enabled or disabled Select the icon to change the setting Depending on the selected paper type and print quality when this feature is enabled noise is reduced during printing at the cost of print speed Displays the Help screen Closes the output tray Displays additional information or instructions such as loading paper or placing a document on the scanner select the ic...

Page 23: ... the screen to scroll swiftly Slide your finger across the screen to move items Close or open your fingers across the screen to zoom in or zoom out on a preview image To change a setting tap anywhere on the setting Downloaded from ManualsNet com search engine ...

Page 24: ... Parent topic Using the Control Panel Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings On screen keyboard 1 Displays the character count 2 Moves the cursor left or right Downloaded from ManualsNet com search engine ...

Page 25: ...e finished 9 Deletes the previous character On screen keypad 1 Cancels entry and closes the keypad 2 Select when you are finished 3 Clears the entered number 4 Deletes the previous number Parent topic Using the Control Panel Adjusting Control Panel Sounds You can adjust the sound level heard when you press buttons on the control panel 1 Press the home icon if necessary 2 Select Settings Downloaded...

Page 26: ...itch between Normal Mode and Quiet Mode 6 Do one of the following Select Button Press Select Error Notice 7 Press the or icon to adjust the volume 8 Select OK to exit Parent topic Using the Control Panel Adjusting the Screen Brightness You can adjust the brightness of the LCD screen 1 Press the home icon if necessary Downloaded from ManualsNet com search engine ...

Page 27: ...elect LCD Brightness Note If you want to change the background color entirely select Background Color 5 Press the or button to adjust the brightness 6 Select OK to exit Parent topic Using the Control Panel Downloaded from ManualsNet com search engine ...

Page 28: ...een like this 3 Select Basic Settings 4 Scroll down and select Language 5 Select a language 6 Press the home icon to exit Parent topic Using the Control Panel Viewing Animations You can view animations on the LCD screen to help guide you with a procedure or to troubleshoot a problem 1 Select the help icon Downloaded from ManualsNet com search engine ...

Page 29: ...ct Troubleshooting if you are experiencing a problem or How To to view instructions on common procedures 3 Select a topic from the list of available topics and follow the on screen instructions Downloaded from ManualsNet com search engine ...

Page 30: ... right arrow button to view the next step Parent topic Using the Control Panel Turning Off Auto Selection Mode Auto Selection Mode changes the menu options on the LCD screen automatically depending on the action you perform For example loading a memory card automatically displays memory card related menu options on the screen You can turn off this feature if desired 1 Press the home icon if necess...

Page 31: ... mode automatically and turns off the LCD screen if it is not used for a period of time You can make the time period shorter and select other options to save energy and resources Changing the Sleep Timer Settings Changing the Power Off Timer Settings Parent topic Product Basics Changing the Sleep Timer Settings You can adjust the time period before your product enters sleep mode and turns off the ...

Page 32: ...eriod between 3minutes and 15minutes Parent topic Using Power Saving Settings Changing the Power Off Timer Settings You can have the product turn off automatically if it is not used for a specified period of time 1 Press the home icon if necessary 2 Select Settings Downloaded from ManualsNet com search engine ...

Page 33: ... are using your Epson product with the Windows 10 S operating system you cannot use the software described in this section You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store Print from anywhere with these Epson Connect solutions Epson Email Print Epson iPrint Mobile App Epson Remote P...

Page 34: ...ting Up Epson Connect Services If you did not activate your product s email address for use with Epson Connect when you set up your product you can activate it using the product control panel 1 Press the home icon if necessary 2 Select Settings You see a screen like this 3 Select Web Service Settings 4 Select Epson Connect Services Downloaded from ManualsNet com search engine ...

Page 35: ...achments will print automatically 1 Connect your product to your network See the link below 2 If you did not already set up Email Print when you installed your product software see the link below to use your product control panel to activate your unique email address Or visit epson com connect U S epson ca connect Canada or epsonconnect com Caribbean to learn more about Email Print create your Eps...

Page 36: ...ur mobile device to the same wireless network as your product 5 Open Epson iPrint and select your Epson product Now you are ready to print or scan with your mobile device and your Epson product Parent topic Epson Connect Solutions for Smartphones Tablets and More Related topics Wi Fi or Wired Networking Using Epson Remote Print With Epson Remote Print software you can print from your laptop or des...

Page 37: ...onconnect com to create your account and register your product to the Epson Connect service Note Make a note of your product s email address and password 3 Visit epsonconnect com to sign into your account with the email address and password you selected 4 Select your product select Scan to Cloud and select Destination List 5 Click Add then follow the instructions on the screen to create your desti...

Page 38: ...Connect Services Using the Epson iPrint Mobile App Related topics Wi Fi or Wired Networking Using AirPrint AirPrint enables instant wireless printing from iPhone iPad and iPod touch with the latest version of iOS and Mac with the latest version of OS X or macOS Note If you disabled paper configuration messages on your product control panel you cannot use AirPrint See the link below to enable the m...

Page 39: ...the option still doesn t appear select the Firmware Update option and follow the on screen instructions to update your product 6 Click Register 7 Select the checkbox to agree to the Usage Advisory and click Next 8 Click OK to launch the sign in page A separate browser window opens 9 Enter your Google Account username and password and click Sign in or if you don t have an account click Sign up for ...

Page 40: ... to Cloud Print Open a web browser and enter chrome devices in the address bar Skip to step 5 If you see a registration confirmation screen instead click Register 4 Click Add Device 5 Click the Register button that appears next to your product 6 Click Register on the confirmation screen Your product s LCD screen displays a confirmation message 7 Select OK or press the OK button on your product to ...

Page 41: ...elect your product Parent topic Product Basics Related topics Wi Fi or Wired Networking Using Fire OS Printing You can wirelessly print from Amazon Fire tablets and phones to your nearby networked Epson product There is no software to download no drivers to install and no cables to connect With just a few taps in Email Calendar Contacts and WPS Office you can send whatever is on the screen to an E...

Page 42: ...Fi or Wired Networking Using Epson Print and Scan App with Windows Tablets You can use this free app to print photos and scan from your Windows Windows 8 or higher Surface RT or Pro tablet with networked Epson products The Epson Print and Scan app allows you to scan and capture images right to your tablet or to Microsoft OneDrive Note The Epson Print and Scan app does not support Windows 10 Mobile...

Page 43: ...our Android device download the Mopria Print Service app from Google Play Note On some Samsung Galaxy devices Mopria may come preinstalled 3 Go to Settings on your Android device select Printing and enable the Mopria Print Service if necessary 4 Connect your Android device to the same wireless network as your product 5 Now you are ready to print From an Android application such as Chrome or Gmail ...

Page 44: ... the wireless LAN Your router may already have a default password enabled by your Internet service provider ISP See your ISP and router documentation for instructions on how to change the default password and better secure your network Connect your product only to a network protected by a firewall Connecting your product directly to the Internet may leave it vulnerable to security threats Instead ...

Page 45: ...d to your computer over a wireless or wired network 1 Epson product 2 Wireless router or access point 3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet cable used only for wired connection to the wireless router or access point Selecting Wireless Network Settings from the Control Panel Parent topic Wi Fi or Wired Networking Downloaded from ManualsNet com search engine ...

Page 46: ...covering data and settings during or after the warranty period We recommend that you make your own backup or print out your network data and settings 1 Press the home icon if necessary 2 Select the icon You see a screen like this 3 Select Wi Fi Recommended If the product is already installed on a wired network select Router 4 Select Start Setup or Change Settings If the product is already installe...

Page 47: ...elete the previous character select To enter numbers and symbols select To enter a space select 8 Select OK when you finish entering your password 9 Confirm the displayed network settings and select Start Setup to save them 10 Do one of the following If setup was successful select Close to exit If setup was unsuccessful select Print Check Report to print a network setup report or select Re enter t...

Page 48: ...Wi Fi Infrastructure Mode Setup Related references Status Icon Information Related tasks Entering Characters on the LCD Screen Wi Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point In Wi Fi Direct Mode the product itself acts as a network access point for up to 8 devices 1 Epson product 2...

Page 49: ...ur product is already connected to a wireless network select Other Methods to choose a specific device to connect 3 Select Start Setup You see this screen 4 Do one of the following to complete Wi Fi Direct setup For iOS devices select iOS Scan the QR code with the camera app on your device and follow the instructions on your device Select Next on the LCD screen to display your product information ...

Page 50: ...f your network uses a WPS enabled wireless router or access point you can quickly connect your product to the network using Wi Fi Protected Setup WPS Note To check if your router is WPS enabled look for a button labeled WPS on your router or access point If there is no hardware button there may be a virtual WPS button in the software for the device Check your network product documentation for deta...

Page 51: ...cates your wireless connection status If the product is not connected to the network repeat these steps to try again If you are printing from a computer make sure you installed the network software as described on the Start Here sheet Parent topic Wi Fi Protected Setup WPS Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may ...

Page 52: ... any problems you have Parent topic Wi Fi or Wired Networking Printing a Network Connection Report You can print a network connection report to view solutions to any problems you may have using your product on a network 1 Make sure a few sheets of plain paper are loaded in the lower cassette 2 Press the home icon if necessary 3 Select Settings Downloaded from ManualsNet com search engine ...

Page 53: ...reen like this 5 Select Print Check Report to print the network connection report Examine any error codes and solutions shown on the network connection report Network Connection Report Codes and Messages Parent topic Wi Fi or Wired Networking Downloaded from ManualsNet com search engine ...

Page 54: ...ssages listed here may not all apply to your product Error Codes and Messages Error code and message Solution E1 Confirm that the network cable is connected and network devices such as hub router or access point are turned on Make sure your router access point and or hub are turned on and the network cable is securely connected to your device and to your product If you are trying to set up Wi Fi r...

Page 55: ...es between them Also move your product away from devices such as wireless phones or microwaves Confirm that the SSID shown on the network connection report matches the label on your router or access point Also make sure your SSID uses only ASCII characters and symbols or your product cannot display the SSID correctly If you are trying to connect using the WPS push button method make sure your rout...

Page 56: ...s not filtered Locate the MAC address on the network connection report and check your router or access point documentation for instructions If your router or access point is using shared authentication with WEP security confirm that you are using the correct authentication key and index If your router or access point limits the number of connected devices raise the connection limit See your router...

Page 57: ...wing If your product s Obtain IP Address setting is set to Manual check the IP address subnet mask and default gateway addresses on the network connection report to see if they are correct If not correct the settings If DHCP is enabled set your product s Obtain IP Address setting to Auto If you want to use the DHCP assigned address as a static address set the Obtain IP Address setting to Manual en...

Page 58: ...outer or access point uses WEP security with several registered passwords make sure that the first registered password is set on your product E13 Confirm the following Entered security key password is correct Index of the security key password is set to the first number Connection and network setup of the PC or other device is correct Contact your network administrator for assistance Make sure you...

Page 59: ...st The same SSID as Wi Fi Direct exists in the environment Change the Wi Fi Direct SSID if you cannot connect a smart device to the printer Change the Wi Fi Direct SSID Parent topic Printing a Network Connection Report Changing or Updating Network Connections See these sections to change or update how your product connects to a network Accessing the Web Config Utility Changing a USB Connection to ...

Page 60: ...r Updating Network Connections Related concepts Uninstall Your Product Software Changing a Wi Fi Connection to a Wired Network Connection If you have already connected your product to your computer wirelessly you can change to a wired network connection if necessary 1 Disable your product s Wi Fi features 2 Connect one end of an Ethernet network cable to the product s LAN port 3 Connect the other ...

Page 61: ...oduct software from the Epson website using the instructions on the Start Here sheet Parent topic Changing or Updating Network Connections Related concepts Uninstall Your Product Software Disabling Wi Fi Features You may need to disable your product s Wi Fi features if you change your network connection type or need to solve a problem with your network connection Note Before disabling Wi Fi featur...

Page 62: ... Select Change Settings 5 Select Others 6 Select Disable Wi Fi 7 Select Start Setup to disable Wi Fi 8 Select Close Parent topic Changing or Updating Network Connections Related tasks Printing a Network Status Sheet Downloaded from ManualsNet com search engine ...

Page 63: ...g the Paper Settings for Each Source Control Panel Paper or Media Type Settings Printing Software Loading Paper in Cassette 1 Upper Cassette You can load photo paper and other media in these sizes in the upper paper cassette 4 6 inches 102 152 mm 5 7 inches 127 178 mm 16 9 wide 4 7 1 inches 102 181 mm A6 4 1 5 8 inches 105 148 mm Note Do not remove or insert the paper cassette while the product is...

Page 64: ... the upper paper cassette labeled 1 on the cassette Note If the cassette is too far inside the product to reach turn the product off and on again to reset the cassette s position 5 Slide the edge guides outward Downloaded from ManualsNet com search engine ...

Page 65: ...ant to use 7 Insert paper in the cassette with the glossy or printable side facedown Note Make sure the paper is loaded against the front edge guide and does not extend beyond the triangle symbol at the rear edge of the cassette Downloaded from ManualsNet com search engine ...

Page 66: ...eeping the cassette flat slide it into your product Align the edge of the cassette to your product using the alignment marks as shown Note If you slide the cassette too far into the product turn the product off and on again The cassette moves to the correct position 10 Lower the control panel Downloaded from ManualsNet com search engine ...

Page 67: ...ke sure the paper is under the tabs on the edge guides and not sticking out past the triangle symbol at the end of the cassette Check the paper package for any additional loading instructions Parent topic Loading Paper Related references Double sided Printing Capacity Paper Loading Capacity Paper or Media Type Settings Control Panel Related tasks Loading Paper in Cassette 2 Lower Cassette Loading ...

Page 68: ...68 2 Raise the control panel 3 Open the front cover until it clicks 4 Pull on the front cover to slide out the lower paper cassette Downloaded from ManualsNet com search engine ...

Page 69: ...ng legal size paper remove the CD DVD tray from under the lower cassette Press the button on the lower cassette and extend it as shown 6 Set the front edge guide to the position for the paper size you are using Downloaded from ManualsNet com search engine ...

Page 70: ...paper with the glossy or printable side facedown Note Make sure the paper is loaded against the front edge guide and does not extend beyond the triangle symbol at the rear edge of the cassette Downloaded from ManualsNet com search engine ...

Page 71: ...lopes printable side down and flap edge left as shown 8 Slide the edge guides against the paper but not too tightly Note Make sure the paper fits under the tabs on the edge guides Downloaded from ManualsNet com search engine ...

Page 72: ...he recommended number of sheets or envelopes Fan and align the edges of the paper before loading Do not fan or curl photo paper Doing so may damage the printable side Fan and align the edges of envelopes and flatten stacks before loading If paper is curled flatten it or curl it slightly in the opposite direction before loading Printing on curled paper may cause paper jams and smeared printouts Do ...

Page 73: ... Selecting the Paper Settings for Each Source Control Panel Loading Paper in Cassette 1 Upper Cassette Loading Paper in the Rear Paper Feed Slot You can load a single envelope or sheet of a variety of paper types and sizes using the rear paper feed slot Note Do not load paper in the rear paper feed slot until prompted to do so Otherwise the blank paper will be ejected 1 Do one of the following If ...

Page 74: ...74 2 Open the rear paper feed slot cover 3 Fully extend the paper support and tilt it back as shown Downloaded from ManualsNet com search engine ...

Page 75: ...ed at the arrow mark on the paper support Insert the paper approximately 2 inches 5 cm into the slot Note Legal 8 5 14 inches 216 356 mm B4 13 9 9 84 inches 353 250 mm and user defined 3 5 5 inches to 11 7 47 2 inches 89 127 mm to 297 1200 mm paper sizes are only available when printing from a computer Downloaded from ManualsNet com search engine ...

Page 76: ...t the arrow mark on the paper support Insert the envelope approximately 2 inches 5 cm into the slot Load a single sheet of loose leaf or other paper with holes facing as shown centered at the arrow mark on the paper support Downloaded from ManualsNet com search engine ...

Page 77: ... document faces Load letterhead or pre printed paper top edge first Do not load an envelope that is curled folded or too thin or that has a plastic window Check the paper package for any additional loading instructions Parent topic Loading Paper Related references Paper Loading Capacity Double sided Printing Capacity Paper or Media Type Settings Control Panel Related tasks Loading Paper in Cassett...

Page 78: ...You see a screen like this 4 Select Paper Mismatch 5 Set the Paper Mismatch setting to Off 6 Select Close to exit Parent topic Loading Paper Paper Loading Capacity You can load 1 sheet of paper or one envelope at a time in the rear paper feed slot See the table here for the loading capacity of the paper cassettes Note Use the rear paper feed slot to load pre punched paper or user defined paper siz...

Page 79: ... sheets Legal 8 5 14 inches 216 356 mm 8 5 13 inches 216 330 mm 1 sheet User defined 3 5 5 inches 89 127 mm to 8 5 47 2 inches 216 1200 mm 1 sheet Envelopes 10 10 envelopes Available only when printing from a computer Epson Paper Capacity Paper type Loading capacity Cassette 1 Cassette 2 Epson Bright White Pro Paper Epson Bright White Premium Paper Epson Multipurpose Plus Paper 80 sheets Epson Pre...

Page 80: ...to Quality Self adhesive Sheets Epson Velvet Fine Art Paper 1 sheet Available only when printing from a computer Parent topic Loading Paper Related references Double sided Printing Capacity Double sided Printing Capacity You can print double sided on the following paper types and sizes Note Borderless printing is not available for double sided printing You cannot print double sided from the rear p...

Page 81: ...on Paper Matte Double sided Letter 8 5 11 inches 216 279 mm A4 8 3 11 7 inches 210 297 mm 1 sheet Parent topic Loading Paper Related references Paper Loading Capacity Borderless Paper Type Compatibility You can print borderless photos on compatible paper types in compatible sizes Borderless Paper Types Plain paper Copier paper Epson Bright White Pro Paper Epson Bright White Premium Paper Epson Mul...

Page 82: ... 11 7 16 5 inches 297 420 mm User defined 3 5 5 inches to 11 7 47 2 inches 89 127 mm to 297 1200 mm Available only when printing from a computer Parent topic Loading Paper Related references Printable Area Specifications Compatible Epson Papers You can purchase genuine Epson ink maintenance boxes and paper at epson com U S sales epson ca Canadian sales or epson com jm Caribbean sales You can also ...

Page 83: ...m S041062 100 Epson Premium Presentation Paper Matte 8 10 inches 203 254 mm S041467 50 Letter 8 5 11 inches 216 279 mm S041257 S042180 50 100 11 14 inches 279 356 mm S041468 50 A3 11 7 16 5 inches 297 420 mm S041260 50 Epson Premium Presentation Paper Matte Double sided Letter 8 5 11 inches 216 279 mm S041568 50 Epson Photo Paper Glossy 4 6 inches 102 152 mm S041809 S042038 50 100 Letter 8 5 11 in...

Page 84: ...es 297 420 mm S041288 20 Epson Ultra Premium Photo Paper Glossy 4 6 inches 102 152 mm S042181 S042174 60 100 5 7 inches 127 178 mm S041945 20 8 10 inches 203 254 mm S041946 20 Letter 8 5 11 inches 216 279 mm S042182 S042175 25 50 Epson Premium Photo Paper Semi gloss 4 6 inches 102 152 mm S041982 40 Letter 8 5 11 inches 216 279 mm S041331 20 Epson Ultra Premium Photo Paper Luster Letter 8 5 11 inch...

Page 85: ... Settings for Each Source Control Panel You can change the default paper size and paper type for each source using the control panel on the product 1 Press the home icon if necessary 2 Select Settings 3 Select Printer Settings 4 Select Paper Source Setting You see a screen like this Note To turn off the automatic display of the paper settings selection screen after paper is loaded in the cassettes...

Page 86: ...topic Loading Paper Paper or Media Type Settings Control Panel For this paper Select this Paper Type setting Plain paper Copier paper Epson Bright White Pro Paper Epson Bright White Premium Paper Epson Multipurpose Plus Paper Epson Iron on Cool Peel Transfer paper Epson Photo Quality Self adhesive Sheets Plain Paper Epson Ultra Premium Photo Paper Glossy Epson Velvet Fine Art Paper Ultra Glossy Ep...

Page 87: ...n Multipurpose Plus Paper Epson Iron on Cool Peel Transfer paper Epson Photo Quality Self adhesive Sheets Plain Paper Bright White Paper Epson Ultra Premium Photo Paper Glossy Epson Velvet Fine Art Paper Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy Epson Presentation Paper Matte Presentation Paper Matte Eps...

Page 88: ...dia Type setting Envelopes Envelope Note The settings listed here are available only when printing from your computer they do not apply to your product s control panel settings Parent topic Loading Paper Downloaded from ManualsNet com search engine ...

Page 89: ...ls on the Scanner Glass Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm 1 Open the document cover 2 Clean any dust or stains from the scanner glass surface by wiping it with a soft dry cloth Note If there is dust or stains on the glass the scan area may extend to include the dust or...

Page 90: ...glass with the top facing into the corner Slide the original to the edges of the indicated corner about 0 05 inch 1 5 mm away from the corner mark on the scanner glass as shown ID card Place an ID card 0 2 inch 5 mm away from the corner of the scanner glass as shown Downloaded from ManualsNet com search engine ...

Page 91: ...s You can place photos up to this size 4 6 inches 102 152 mm Multiple photos for scanning You can place multiple photos of different sizes on the scanner glass and save them separately using Photo Mode in Epson ScanSmart or Epson Scan 2 Make sure your photos are at least 0 6 inch 0 6 inch 15 15 mm in size and placed away from each other and the corner mark by at least the distances shown Downloade...

Page 92: ...ou may damage the product Note When placing bulky originals such as books prevent external light from shining directly onto the scanner glass Remove your originals after scanning If you leave the originals on the scanner glass for a long time they may stick to the glass surface Parent topic Placing Originals on the Product Related references Scanning Specifications Related tasks Changing the Scan ...

Page 93: ...opying Books ID Cards or Borderless Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper including Epson special papers 1 Place your original document or photo on the scanner glass 2 Load the paper you want to print on 3 Press the home icon if necessary 4 Select Copy You see a screen like this Downloaded from ManualsNet com searc...

Page 94: ...CD screen 9 When you are ready to copy select Start Copy or press the Copy icon Note To cancel copying select Cancel Parent topic Copying Related references Compatible Epson Papers Copying Options Related topics Loading Paper Placing Originals on the Product Restoring Photos While Copying You can restore the colors in faded photos as you copy them 1 Load the paper you want to print on 2 Press the ...

Page 95: ...f you need to edit the copy select Edit and change any of these settings as necessary Photo Adjustments Select Fix Photo On to improve the color contrast and sharpness of flawed photos Filter Select B W to apply a monochrome filter Crop Zoom Zoom in to enlarge a part of the photo and crop it 11 To print more than one copy select photo s and use the displayed numeric keypad to select the number of ...

Page 96: ...e sheet of paper You can also copy a photo and print it without any borders 1 Load the paper you want to print on 2 Press the home icon if necessary 3 Select Various Prints 4 Select Various copies You see a screen like this 5 Select one of these options ID Card Scan and copy both sides of an ID card onto one side of the paper Book Copy Copy two facing pages of a book onto a single sheet of paper D...

Page 97: ...ed Settings to view and change additional copy settings if necessary 10 Select Preview to preview your copy on the LCD screen 11 When you are ready to copy select Start Copy or press the Copy icon Note To cancel copying select Cancel 12 For ID Card and Book Copy follow any on screen instructions to place the rest of your originals and select Start Scanning Parent topic Copying Related references C...

Page 98: ... Fit Page Automatically sizes the image to fit the paper size you selected 45 195 and other conversions Automatically converts from one size to another Paper Size Various sizes Select the paper size you loaded Paper Type Various paper types Select the paper type you loaded Paper Cassettes Cassette 1 View your paper source settings Cassette 2 Multi Page Single Page Copies each page of the original ...

Page 99: ...rd High Best Remove Background On Lightens the background of the original Off Expansion Various settings Enlarges the image to remove borders from the edges of the paper Clear All Settings Yes Restore all copy settings to their defaults No Parent topic Copying Downloaded from ManualsNet com search engine ...

Page 100: ...nt with your product using any Windows application as described in these sections Note If you are using your Epson product with the Windows 10 S operating system you cannot use the software described in this section You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store Selecting Basic Pr...

Page 101: ...You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 If necessary select your product name as the printer you want to use Note You may also need to select Properties or Preferences to view your print settings You see the Main tab of your printer settings window Downloaded from ManualsNet com search...

Page 102: ...ou want to use 10 Select a Color option To print a color document or photo select the Color setting To print text and graphics in black or shades of gray select the Black Grayscale setting 11 To print on both sides of the paper select a 2 Sided Printing option 12 To print multiple pages on one sheet of paper or print one image on multiple sheets of paper select one of the settings in the Multi Pag...

Page 103: ...paper source and automatically switches to cassette 2 when cassette 1 is empty Rear Paper Feed Slot Selects the paper in the rear feed slot as the paper source CD DVD Tray Selects the CD or DVD loaded in the CD DVD tray Parent topic Selecting Basic Print Settings Windows Print Quality Options Windows You can select any of the available Quality options to fine tune the quality of your print Some se...

Page 104: ...uble sided Printing Settings Windows You can print on both sides of the paper by selecting one of the 2 Sided Printing options on the Main tab Note Some options may be pre selected or unavailable depending on other settings you have chosen or if you are accessing the product over a network 1 Select one of the following options for 2 Sided Printing Auto Long edge binding to print your double sided ...

Page 105: ...b by printing one side and prompting you to flip the paper over on the short edge to print the other side recommended for paper types that do not support automatic duplexing 2 Click the Settings button You see this window Downloaded from ManualsNet com search engine ...

Page 106: ...options for that document type 7 If necessary select the Adjustments options you want to use 8 Click OK to return to the Main tab 9 Print a test copy of your double sided document to test the selected settings 10 Follow any instructions displayed on the screen during printing Double sided Printing Options Windows Print Density Adjustments Windows Parent topic Printing with Windows Related referenc...

Page 107: ... and a binding option to print double sided pages as a booklet Parent topic Selecting Double sided Printing Settings Windows Print Density Adjustments Windows You can select any of the available options on the Print Density Adjustment window to adjust the print quality of your double sided print job Print Density Sets the level of ink coverage for double sided printing Increase Ink Drying Time Set...

Page 108: ...to fit the paper you loaded Select the size of your document or photo as the Document Size setting and the size of your paper as the Output Paper setting If you want to center your image on the paper select the Center option Select the Zoom to option to reduce or enlarge your document or photo by a specific percentage Select the percentage in the menu 2 Select one of the following Color Correction...

Page 109: ...termark adds a visible watermark to your printout Header Footer adds information such as the date and time to the top or bottom of your printout Note Click the Settings button to customize the text and location of the header or footer 4 Select any of the Additional Settings options to customize your print Custom Color Correction Options Windows Image Options and Additional Settings Windows Header ...

Page 110: ...he selected color mode you can also adjust the midtone density using the Gamma setting Fix Photo Improves the color contrast and sharpness of flawed photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast suc...

Page 111: ...Emphasize Thin Lines Adjusts the weight of printed lines to increase visibility Edge Smoothing Smooths jagged edges in low resolution images such as screen captures or images from the Web Fix Red Eye Reduces or removes red eye in photos Print Text in Black Prints colored text in black For Color Text Prints colored text on a background pattern or underlined For Color Graphs and Images Prints colore...

Page 112: ...yout and Print Options Windows Header Footer Settings Windows You can select any of the Header Footer Settings options to add headers or footers when you print The items are available to print at the top or bottom of your pages in either the left right or center of the page Note These settings are not saved with your document Downloaded from ManualsNet com search engine ...

Page 113: ... and time come from the Windows Control Panel on your computer Parent topic Selecting Additional Layout and Print Options Windows Selecting a Printing Preset Windows For quick access to common groups of print settings you can select a printing preset on the Main or More Options tab Note You can create your own preset by clicking the Add Remove Presets button 1 Click the Main or More Options tab Do...

Page 114: ...one of the Printing Presets to view its list of settings 3 Click on a preset to change its settings or use any of the available options on the screen to control your printing presets 4 To choose a preset for printing select it 5 Click OK Downloaded from ManualsNet com search engine ...

Page 115: ... you send to your product 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Printer Settings 3 Click the Maintenance tab You see the maintenance options 4 Click the Extended Settings button Downloaded from ManualsNet com search engine ...

Page 116: ...Displays the progress of print jobs as they are being printed Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect may reduce print speed Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thi...

Page 117: ...printing problems Refine screening pattern Prints graphics with a finer screening pattern Allow Applications to Perform ICM Color Matching Allows applications to perform ICM color matching Always Use the Driver s Paper Source Setting Prints using the paper source setting in the printer driver rather than the setting in your application Reduce Print Data Size Increases print data compression to imp...

Page 118: ... You see your application s Print window such as this one 2 Click OK or Print to start printing Checking Print Status Windows Parent topic Printing with Windows Downloaded from ManualsNet com search engine ...

Page 119: ...ur Document or Photo Windows Selecting Default Print Settings Windows When you change your print settings in a program the changes apply only while you are printing in that program session If you want to change the print settings you use in all your Windows programs you can select new default print settings 1 Access the Windows Desktop and right click the icon for your product in the right side of...

Page 120: ...program session Changing the Language of the Printer Software Screens Parent topic Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Printer S...

Page 121: ...indow The printer software screens appear in the language you selected the next time you access them Parent topic Selecting Default Print Settings Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software You can change how often the software checks for updates or disable this feature Downloaded from ManualsNet com search e...

Page 122: ...an check for updates manually Parent topic Printing with Windows Printing with the Built in Epson Driver Windows 10 S You can print with the built in Epson printer driver using any printing program on Windows 10 S as described in these sections Note The built in Epson driver in Windows 10 S does not include all the available print settings for your product To print with additional settings downloa...

Page 123: ... Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 If necessary select your product name as the printer you want to use Note You may also need to select Properties or Preferences to view your print settings You see a window like this Downloaded f...

Page 124: ...he Advanced button You see a window like this 6 Select the size of the paper you loaded as the Paper Size setting 7 To print multiple copies select or enter the number as the Copy Count setting 8 To print multiple copies of multi page documents in sets select the Collated checkbox 9 Click OK You return to the printing preferences window Downloaded from ManualsNet com search engine ...

Page 125: ...125 10 Select the Layout tab 11 Select the orientation of your document as the Orientation setting Downloaded from ManualsNet com search engine ...

Page 126: ...ck OK or Print to start printing Parent topic Printing with the Built in Epson Driver Windows 10 S Printing on a Mac You can print with your product using any Mac printing program as described in these sections Note If you have an Internet connection it is a good idea to check for updates to your product software on Epson s support website Selecting Basic Print Settings Mac Selecting Page Setup Se...

Page 127: ...document or photo you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your product as the Printer setting 4 If necessary click the arrow next to the Printer setting or the Show Deta...

Page 128: ...fferent depending on your version of the Mac operating system and the application you are using 5 Select the Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing Downloaded from ManualsNet com search engine ...

Page 129: ...ur application before printing They may be accessible by selecting Page Setup from the File menu 7 Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Print Settings or Printer Features from the pop up menu Downloaded from ManualsNet com search engine ...

Page 130: ...ting Note The setting may not exactly match the name of your paper Check the paper type settings list for details 11 Select the Print Quality setting you want to use 12 Select the Borderless checkbox if you want to print a borderless photo If the option is grayed out change the Media Type setting to a paper type that supports borderless printing 13 Select any of the other available print options P...

Page 131: ...t as the paper source Parent topic Selecting Basic Print Settings Mac Print Quality Settings Mac You can select any of the Print Quality settings to fine tune the quality of your print Some settings may be unavailable depending on the paper type and border setting you have chosen Draft For draft printing on photo paper Economy For fast printing with reduced quality Normal For everyday text and ima...

Page 132: ...rint Settings Mac Selecting Page Setup Settings Mac Depending on your application you may be able to select the paper size and orientation settings from the print window Note If you do not see these settings in the print window check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 1 Select the size of the paper you loaded as the Paper ...

Page 133: ...cting Print Layout Options Mac You can select a variety of layout options for your document or photo by selecting Layout from the pop up menu on the print window To print multiple pages on one sheet of paper select the number of pages in the Pages per Sheet pop up menu To arrange the print order of the pages select a Layout Direction setting To print borders around each page on the sheet select a ...

Page 134: ... You can print on both sides of the paper by selecting Two sided Printing Settings from the pop up menu on the print window Note Some options may be pre selected or unavailable depending on other settings you have chosen or if you are accessing the product over a network This screen may be different depending on the Mac OS version you are using 1 Select one of the Two sided Printing options Downlo...

Page 135: ... document to test the selected settings 5 Follow any instructions displayed on the screen during printing Double sided Printing Options and Adjustments Mac Parent topic Printing on a Mac Related references Double sided Printing Capacity Double sided Printing Options and Adjustments Mac You can select any of the available options in the Two sided Printing Settings or Output Settings pop up menu to ...

Page 136: ...Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double sided printing Parent topic Selecting Double sided Printing Settings Mac Managing Color Mac You can adjust the Color Matching and Color Options settings to fine tune the colors in your printout or turn off color management in your printer software 1 Select Color Mat...

Page 137: ...Matching and Color Options Mac You can select these settings on the Color Matching and Color Options menus Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management ColorSync Prints using standard color profiles for your product and paper to help match image colors You can customize the conversion method and filter setti...

Page 138: ...Fix Red Eye setting to reduce or remove red eye in photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects Parent topic ...

Page 139: ... or Driver tab Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper Skip Blank Page Ensures that your product does not print pages that contain no text or images Quiet Mode Lessens noise during printing but may decrease print speed Permit temporary black printing Allows you to print using black ink when color ink is expended Downloaded from ManualsN...

Page 140: ...ous operating conditions Establish bidirectional communication Allows the product to communicate with the computer Do not change the default setting unless you experience issues when using a shared printing pool Reduce Print Data Size Increases print data compression to improve print speed Not recommended when printing fine patterns Parent topic Selecting Printing Preferences Mac Printing Your Doc...

Page 141: ...the following options as necessary for your Mac OS version To cancel printing click the print job and click or Delete To pause a print job click the print job and click or Hold To resume a print job click the paused print job and click or Resume To pause printing for all queued print jobs click Pause or Pause Printer To display other printer information click Settings or Supply Levels Parent topic...

Page 142: ...142 Cancelling Printing Using a Product Button If you need to cancel printing select Cancel on the LCD screen Parent topic Printing from a Computer Downloaded from ManualsNet com search engine ...

Page 143: ...ing the Epson Scan 2 Icon Starting a Scan from a Scanning Program Starting a Scan from a Smart Device Parent topic Scanning Starting a Scan Using the Product Control Panel You can scan an image to a variety of destinations using your product s control panel 1 Make sure you installed the product software and connected the product to your computer or network Note Restart your computer after installi...

Page 144: ... Vista English only To use this feature you must first set up a WSD Web Services for Devices port on your Windows 7 or Windows Vista computer the port is set up automatically on Windows 10 and Windows 8 x 6 Follow the instructions in the links below to complete your scan Scanning to a Memory Device Scanning to a Connected Computer Scanning to the Cloud Setting Up a WSD Port Windows 7 Windows Vista...

Page 145: ...external USB device to the port on the front of the product 2 Place your original on the product for scanning 3 Press the home icon if necessary 4 Select Scan You see a screen like this 5 Select Memory Device You see a screen like this Downloaded from ManualsNet com search engine ...

Page 146: ...ce Scanning to a Connected Computer You can scan an original and save it to a connected computer using your product s control panel The computer must be connected using a USB cable or connected to the same network as your product You can save the scanned file as a JPEG or PDF file or attach it to an email You can also set up custom scan settings using Event Manager and automatically scan using tho...

Page 147: ...o close the information screen if necessary 5 Select one of the following computer connections If your computer is connected to your product using a USB cable select USB Connection Note Select Select a computer and select USB Connection if necessary Downloaded from ManualsNet com search engine ...

Page 148: ...canned document or image using custom settings you have selected using the Event Manager custom scan settings option Note You can customize the settings for each of the options above using Event Manager 7 Press the Save icon to start scanning Your product scans your original and saves the scanned file to your computer Parent topic Starting a Scan Using the Product Control Panel Related tasks Chang...

Page 149: ...elect a destination 5 Select Select Destination to select a destination 6 Change any of the displayed settings on the Scan tab as necessary 7 Select the Advanced Settings tab to view and change additional scan settings if necessary 8 On the Scan tab press the Upload icon to start scanning Downloaded from ManualsNet com search engine ...

Page 150: ... the network name and model name for your product on the network 3 Click or Start and select Computer 4 On the left side of the window select Network 5 Locate your product on the Network screen right click it and select Install 6 When you see the User Account Control screen click Continue Note If you see an Uninstall screen click Uninstall and repeat these steps as necessary 7 When you see the mes...

Page 151: ...ect whether to scan one or both sides of the original 2 Sided Original Type Text Specifies the type of original you are scanning Photo Scan Settings Letter Select the page size for documents then select the orientation of the original A4 Legal Auto Cropping Select for photos with dark edges Max Area Select for most photos Contrast Varying levels Adjusts the lightness or darkness of scanned images ...

Page 152: ...b settings you want to view or change 5 Change the settings as necessary 6 Click OK 7 Click Close to close the Event Manager window Parent topic Starting a Scan Using the Product Control Panel Starting a Scan Using Epson ScanSmart You can start the Epson ScanSmart program to scan originals and easily review and edit scanned images After that you can save print or share them Windows 10 Click Epson ...

Page 153: ... you cannot use the software described in this section You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store Windows 10 Click and select EPSON Epson Scan 2 Windows 8 x Navigate to the Apps screen and select Epson Scan 2 Windows other versions Click or Start and select All Programs or Pro...

Page 154: ...154 Mac Open the Applications folder open the Epson Software folder and select Epson Scan 2 You see an Epson Scan 2 window like this Downloaded from ManualsNet com search engine ...

Page 155: ...load and install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store 1 Open your scanning program and select its scanning option See your scanning program help for instructions 2 Select your product Note In certain programs you may need to select your product as the source first If you see a Select Source option choose it...

Page 156: ...156 You see an Epson Scan 2 window like this Downloaded from ManualsNet com search engine ...

Page 157: ...ce s app store or from Epson s website 2 Place your original on the product for scanning 3 Open the Epson iPrint app and select your product 4 Select the scan settings and scan your original 5 Save your scanned image to a file or cloud location Parent topic Starting a Scan Related tasks Using the Epson iPrint Mobile App Scanning a Document in Epson ScanSmart You can scan and review documents and p...

Page 158: ...Epson Software folder and select Epson ScanSmart You see a screen like this 3 Select an option for the Scan area setting if necessary Note The Scan area setting limits the scan area to a selected size starting at the placement arrow on the scanner bed It does not scale the image to the selected size 4 Select SCAN Downloaded from ManualsNet com search engine ...

Page 159: ...ow the on screen instructions to combine them into a single image 6 If Photo Mode is automatically detected the following enhancement options are available Auto Color Enhancement automatically adjusts the brightness contrast and saturation of your photos Restore Faded Colors restores the colors in faded photos automatically Remove Red Eye automatically removes the red eye effect from your photos A...

Page 160: ...ing a Scan to Email Sending a Scan to a Cloud Service Printing a Scan Parent topic Scanning Saving a Scan You can save a scanned image to your computer in a variety of formats 1 Make sure your originals are scanned and reviewed See the link below 2 In the Select Action window click Save Downloaded from ManualsNet com search engine ...

Page 161: ...der on your computer where the document is saved 4 Click Save Parent topic Scanning a Document in Epson ScanSmart Attaching a Scan to Email You can attach a scanned image to an email as a file attachment Note Your email app and account settings should be configured before scanning You must install a MAPI type email program such as Outlook Express Windows Live Mail Entourage or Mac Mail Web based e...

Page 162: ... File type setting you can select the OCR Optical Character Recognition language If you also want to save a copy of the scanned image to your computer make sure the checkbox is selected and select the folder on your computer in which to save the file 4 Click Attach to E mail Your email program opens with the file attached to a new email Parent topic Scanning a Document in Epson ScanSmart Sending a...

Page 163: ... your account where you want to send the document The document type and scan date for the file name are automatically detected You can change them as necessary You can save the scanned image in a variety of formats If you select Searchable PDF as the File type setting you can select the OCR Optical Character Recognition language If you also want to save a copy of the scanned image to your computer...

Page 164: ...nd change the print settings if necessary Select the number of copies you want to print If you also want to save a copy of the scanned image to your computer click the checkbox The document type and scan date for the file name are automatically detected You can change them as necessary You can save the scanned image in a variety of formats If you select Searchable PDF as the File type setting you ...

Page 165: ...g the File Name Settings Changing the Save Settings Customizing Action Icons Parent topic Scanning Changing the Epson Product If you are using more than one Epson product with Epson ScanSmart you can change the product that you are using with your computer Note A product connected to your computer via USB takes priority over a product with a Wi Fi connection 1 On the main screen click Change Downl...

Page 166: ...ck OK Parent topic Selecting Epson ScanSmart Settings Changing the Scan Settings You can change detailed scan settings such as the resolution document size and more Note If you select Auto Mode you cannot change the scan settings 1 Click the Settings button Downloaded from ManualsNet com search engine ...

Page 167: ...lowing To change Document Mode settings select Document Mode Custom Settings To change Photo Mode settings select Photo Mode and click Close When you start a scan you will be prompted to select scan settings Downloaded from ManualsNet com search engine ...

Page 168: ...168 You see a screen like this 3 Change the settings as necessary and click Save Parent topic Selecting Epson ScanSmart Settings Downloaded from ManualsNet com search engine ...

Page 169: ...e File Name Settings You can change the default file naming method for your scans 1 Click the Settings button You see a screen like this 2 Click the File Name Settings tab Downloaded from ManualsNet com search engine ...

Page 170: ...name Select the date format Select a numbering format as the counter format 4 Click Close Parent topic Selecting Epson ScanSmart Settings Changing the Save Settings You can change the file type options for saving your scans 1 Click the Settings button Downloaded from ManualsNet com search engine ...

Page 171: ...171 You see a screen like this 2 Click the Save Settings tab Downloaded from ManualsNet com search engine ...

Page 172: ...ecessary 4 Click Open folder after saving to open the file folder after a file is saved 5 Click Close Save Settings Parent topic Selecting Epson ScanSmart Settings Save Settings You can change the settings for how scanned images are saved PDF Options Downloaded from ManualsNet com search engine ...

Page 173: ...d from top to bottom in a web browser It takes longer to load the entire image Progressive Images first load completely at low resolution and then adjust to high resolution in a web browser Embed ICC Profile Windows only Allows you to add ICC profiles to the image TIFF Options Setting Options Description Byte Order Windows Macintosh Specifies the operating system where the scanned image will be us...

Page 174: ...e which scan action icons appear on the Select Action screen Note You can also customize them by clicking the Customize icon on the Select Action screen 1 Click the Settings button You see a screen like this 2 Click the Customize Actions tab Downloaded from ManualsNet com search engine ...

Page 175: ...ave the scanned image in various file formats in your operating system s Documents or My Documents folder or open it in your scanning program You can preview the scanned image and select or change settings as necessary Note If you are using your Epson product with the Windows 10 S operating system you cannot use the software described in this section You also cannot download and install any Epson ...

Page 176: ...176 You see this window Downloaded from ManualsNet com search engine ...

Page 177: ...r scan 7 Select the Rotate setting to rotate the scanned image 8 Select the Correct Document Skew setting to correct skewed originals image contents or both 9 Click the Preview button Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window 10 Do one of the following If you re scanning in Document Mode select any of the additional settings that you want to use on the...

Page 178: ...pic Scanning Additional Scanning Settings Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab Not all adjustment settings may be available depending on other settings you have chosen Rotate Rotates the original image clockwise to the desired angle before scanning it Select Auto to allow your product to automatically rotate the image based on th...

Page 179: ... setting is available only if you select Grayscale or Black White as the Image Type setting Brightness Adjusts the overall lightness and darkness of the scanned image Contrast Adjusts the difference between the light and dark areas of the overall scanned image Saturation Adjusts the density of colors in the overall image Gamma Adjusts the midtone density of the scanned image Unsharp Mask Makes the...

Page 180: ...ognized using Optical Character Recognition OCR and then embedded in the scanned original Note The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet If you install your scanner software programs individually be sure to also install this component if you want to perform OCR 1 Load your original in the product ...

Page 181: ...er setting for your document 12 Click Scan The scanned image is saved as a searchable PDF Parent topic Scanning in Epson Scan 2 Image Format Options You can select different image formats and related options For details on available options click the icon on the Epson Scan 2 Image Format Options window Not all image formats have options BITMAP bmp A standard image file format for most Windows prog...

Page 182: ...text in the scanned document can be searched Parent topic Scanning in Epson Scan 2 Scan Resolution Guidelines The Resolution setting measured in dpi dots per inch controls the amount of detail captured in your scans Increasing the resolution raises the amount of detail captured but comes with the following disadvantages Larger file sizes It takes longer to scan your originals send receive your sca...

Page 183: ... at 100 or a smaller size Select the Epson Scan 2 Resolution setting based on how you will use the scanned image Email view on a computer screen post on the web 96 to 200 dpi Print fax convert to editable text OCR create searchable PDF 200 to 300 dpi Parent topic Scanning in Epson Scan 2 Downloaded from ManualsNet com search engine ...

Page 184: ... Card Printing from a Memory Card Transferring Photos on a Memory Card Inserting a Memory Card Insert a memory card into the memory card slot on your product as described here Note Make sure your memory card and the files on it meet the specifications for your product 1 Make sure the memory card and the files on it are compatible with your product before inserting the card 2 Open the cover Downloa...

Page 185: ...aution Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card Removing a Memory Card Parent topic Using Memory Cards with Your Product Related references Memory Card Specifications Removing a Memory Card After you finish working with a memory card check to make sure it is safe to remove it from your product Down...

Page 186: ...a removable disk and select Eject Mac Drag the removable disk icon for your memory card from the desktop or computer window into the trash 3 Pull the memory card straight out of its slot Parent topic Inserting a Memory Card Printing from a Memory Card See these sections to print photos from a memory card inserted into your product Viewing and Printing Photos Printing Photo Layouts from a Memory Ca...

Page 187: ...n the LCD screen Note You can also select Settings Basic Settings Screen Saver Memory Card Data to display photos on the memory card as a slideshow when the LCD screen is not used for a period of time 1 Load photo paper in your product 2 Insert a memory card into your product s memory card slot 3 Press the home icon if necessary Note If Auto Selection Mode is turned on in the Guide Functions menu ...

Page 188: ...o adjust the number of prints Select Tile View to return to the thumbnail image view and select additional photos To select all photos or a group of photos select the menu icon and select Select All Photos Note The number of prints you select for each photo will be multiplied by the number of copies you select before printing 7 If you need to edit a photo select Single View during photo selection ...

Page 189: ...e displayed on the screen With Correction Off selected any corrections you make will only be applied to your printouts 8 Select Next and select your paper and print settings as necessary 9 Select Copies to change the number of copies as necessary Note The number of copies you enter applies to each selected photo including the number of prints already selected for each 10 When you are ready to prin...

Page 190: ... have loaded Paper Type Various paper types Indicates the type of paper you have loaded see the list of paper types for copying available options depend on the selected Paper Size setting Paper Cassettes Cassette 1 Prints onto paper loaded in Cassette 1 upper cassette Cassette 2 Prints onto paper loaded in Cassette 2 lower cassette Cassette 1 2 Prints onto paper loaded in Cassette 1 and then onto ...

Page 191: ...amount for borderless prints you may see some white border Fit Frame On Automatically crops the photo to fit into the selected photo layout Off Turns off automatic cropping Quality Draft Provides lower quality for draft printing Standard Provides good quality for most prints High Provides higher quality for special prints Best Provides the highest quality for important prints Date Various date for...

Page 192: ...81 mm Off Turns off this setting Clear All Settings Yes Restores all paper and print settings to their defaults No Parent topic Viewing and Printing Photos Related tasks Viewing and Printing Photos From the LCD Screen Printing Photo Layouts from a Memory Card with a Template You can print one or more photos from a memory card in special layouts on various sizes of photo paper You can have the prod...

Page 193: ...Next To layout the photos automatically select Automatic Layout select the photo s you want to print and select Next To repeat a photo in a layout select Single View and press the left or right arrow button to scroll to the desired photo Press the or button to adjust the number of prints for the photo Note If you select more photos than will fit in the layout you selected the layout automatically ...

Page 194: ...ing rotation brightness contrast sharpness and saturation if necessary Note Press the Correction On button to switch between Correction Off and Correction On With Correction On selected any corrections you make to a photo are displayed on the screen With Correction Off selected any corrections you make will only be applied to your printouts 10 Select your paper and print settings as necessary 11 S...

Page 195: ...sizes onto this size photo paper 4 6 inches 102 152 mm 1 Load photo paper in your product 2 Insert a memory card into your product s memory card slot 3 Press the home button if necessary Note If Auto Selection Mode is turned on in the Guide Functions menu select to function index when you see the information screen 4 Select Print Photos Collage Print Photo ID Note If you see a message telling you ...

Page 196: ...elect Done 7 If you need to edit a photo select Single View during photo selection and press the left or right arrow button to scroll to the photo you want to edit You see a screen like this 1 Lets you zoom in and out of the photo Downloaded from ManualsNet com search engine ...

Page 197: ...nd select Next 9 Select your paper and print settings as necessary 10 Select Copies to change the number of copies as necessary 11 When you are ready to print press the Print icon Note To cancel printing select Cancel and select Close to exit Parent topic Printing from a Memory Card Related references Memory Card or External USB Device Print Settings Related tasks Inserting a Memory Card Related t...

Page 198: ...mage view 6 Select Letter as the Paper Size to print a template for three cards on one letter size sheet or 4x6in to print a template for one card 7 Confirm any changes if necessary 8 Select the Paper Type and Layout settings as necessary 9 Select Select Photo and Print Template 10 When you are ready to print press the Print icon Note To cancel printing select Cancel and select Close to exit 11 Wh...

Page 199: ...card message within the box You can write it in by hand print a message and paste it into the box or draw a picture Note When adding text place it in the direction that your photo faces 3 Load photo paper in Cassette 2 lower for this size Letter 8 5 11 inches 216 279 mm or in Cassette 1 upper for this size 4 6 inches 102 152 mm 4 Select Print using Template sheet Note If you do not see Print using...

Page 200: ...tos to and from a memory card inserted into a memory card slot on your product Setting Up File Sharing for Photo Transfers from Your Computer Transferring Photos from a Memory Card to Your Computer Parent topic Using Memory Cards with Your Product Setting Up File Sharing for Photo Transfers from Your Computer Before you transfer photos from a computer to a memory card inserted into a memory card s...

Page 201: ... to your product Note Do not transfer photos to and from a memory card while you are printing from the memory card 1 Make sure your product is connected to a computer 2 Insert a memory card into a memory card slot on your product 3 Do one of the following to access your memory card files from your computer Windows Open the Computer My Computer Windows Explorer or File Explorer utility then select ...

Page 202: ...your photos 5 Drag the photos you want to transfer to the desired folder on your computer or on your memory card Note Your product s LCD screen does not update to display new photos transferred to the memory card Wait until the memory card access light stops flashing then remove and insert the memory card to update the photos displayed Parent topic Transferring Photos on a Memory Card Related task...

Page 203: ... from 80 80 to 10200 10200 pixels Epson cannot guarantee the compatibility of your camera Some combinations of paper type size and layout may not be supported depending on your camera and the product settings Selecting Print and Photo Adjustment Settings Connecting and Printing from a Camera Printing from a Camera Wirelessly Parent topic Using an External Device with Your Product Selecting Print a...

Page 204: ...204 2 Select Settings 3 Select Camera Print Settings Downloaded from ManualsNet com search engine ...

Page 205: ... 6 When you are done press 7 Select Photo Adjustments 8 Select the photo adjustments you want to use 9 Press the home icon to exit After you select settings you are ready to connect your camera and print your photos Print Settings Camera Downloaded from ManualsNet com search engine ...

Page 206: ...ssette 1 upper cassette Cassette 2 Prints onto paper loaded in Cassette 2 lower cassette Cassette 1 2 Prints onto paper loaded in Cassette 1 and then onto paper loaded in Cassette 2 when the first cassette is empty load the same size and type of paper in both cassettes when selecting this option Rear Paper Feed Slot Prints onto paper loaded in the Rear Paper Feed Slot Border Borderless Expands the...

Page 207: ...amera Text Prints text that you added in your camera Available on borderless photos in these sizes 4 6 inches 102 152 mm 5 7 inches 127 178 mm and 16 9 wide 4 7 1 inches 102 181 mm Landmark Prints location information embedded in a photo by cameras that have a built in GPS feature Available on borderless photos in these sizes 4 6 inches 102 152 mm 5 7 inches 127 178 mm and 16 9 wide 4 7 1 inches 1...

Page 208: ...ness Various settings Adjust individual qualities in your photo Contrast Sharpness Saturation Clear All Settings Yes Restores all adjustment settings to their defaults No Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional...

Page 209: ...off your camera and disconnect it from the product Parent topic Printing from a Camera Related tasks Removing a Memory Card Connecting and Using a USB Flash Drive or External Device Related topics Loading Paper Printing from a Camera Wirelessly You can print photos from a digital camera using a wireless connection Make sure your digital camera can connect to a network and is PictBridge compatible ...

Page 210: ...rk Parent topic Printing from a Camera Related tasks Connecting and Printing from a Camera Removing a Memory Card Printing a Network Status Sheet Related topics Loading Paper Viewing or Printing from a USB Flash Drive or External Device You can view and print photos from a USB flash drive or other external USB device such as an external hard drive or CD DVD burner Note Make sure the files on your ...

Page 211: ...inting from a USB Flash Drive or External Device Connecting and Using a USB Flash Drive or External Device Before you connect your flash drive or external device make sure the product is turned on but not printing Note Epson cannot guarantee the compatibility of your device 1 Remove any memory cards from the product Caution Do not remove a memory card or turn off your product while the memory card...

Page 212: ... light on the device is not flashing then remove or disconnect it from the product Caution Do not remove the USB device or turn off the product when the access light is flashing or you may lose photos on the device Parent topic Viewing or Printing from a USB Flash Drive or External Device Related tasks Connecting and Printing from a Camera Removing a Memory Card Viewing and Printing Photos From th...

Page 213: ...ing Coloring Book Pages Printing Patterned Paper You can print patterned paper from preset designs in your product 1 Load one of these types of paper in either Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm size Plain paper Epson Bright White Pro Paper Epson Bright White Premium Paper Epson Multipurpose Plus Paper Epson Presentation Paper Matte Epson Premium Presentation Paper Ma...

Page 214: ...s up to 99 8 When you are ready to print press the Print icon Note To cancel printing select Cancel and select Close to exit Parent topic Printing Personalized Projects Related topics Loading Paper Printing Calendar Pages You can create and print a weekly or monthly calendar page 1 Load plain paper in either Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm size 2 Press the home ico...

Page 215: ...o you want to print and select Done Select Single View press the left or right arrow button to scroll to the photo you want to print and select Place This Photo You can also select Tile View to return to the thumbnail image view 9 If you need to edit a photo select Single View during photo selection scroll to the photo you want to edit and make any necessary adjustments 10 Confirm the preview and ...

Page 216: ...s Connecting and Using a USB Flash Drive or External Device Inserting a Memory Card Related topics Loading Paper Printing Schedule Pages You can create and print a monthly weekly or daily schedule page 1 Load plain paper in one of the following sizes Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm 2 Press the home icon if necessary 3 Select Various Prints You see a screen like thi...

Page 217: ...copies up to 99 9 When you are ready to print press the Print icon Note To cancel printing select Cancel and select Close to exit Parent topic Printing Personalized Projects Related topics Loading Paper Printing Lined Paper Graph Paper and Music Sheets You can print music sheets wide rule or narrow rule notebook paper and graph paper 1 Load plain paper in either Letter 8 5 11 inches 216 279 mm or ...

Page 218: ...ready to print press the Print icon Note To cancel printing select Cancel and select Close to exit Parent topic Printing Personalized Projects Related topics Loading Paper Printing Personalized Note Paper You can print lined or unlined note paper with one of your own photos in the background 1 Load plain paper in either Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm size 2 Insert...

Page 219: ... Functions menu select to function index when you see the information screen 4 Select Various Prints 5 Select Personal Stationery OK Writing Papers 6 Select one of the layout options Note View the images for each option to preview the design layout Downloaded from ManualsNet com search engine ...

Page 220: ...int icon Note To cancel printing select Cancel and select Close to exit Parent topic Printing Personalized Projects Related references Memory Card or External USB Device Print Settings Related tasks Connecting and Using a USB Flash Drive or External Device Inserting a Memory Card Related topics Loading Paper Printing Coloring Book Pages You can create a coloring book page from a photo on your memo...

Page 221: ... Select one of the following settings Scan an original to print a design from a scanned original Choose from the memory card to print a design from a memory card or external USB device inserted in your product Select OK select a photo and select Next 7 Select the size and type of paper that you loaded and where you loaded it 8 If necessary adjust the following settings Density to make the print li...

Page 222: ... print press the Print icon Note To cancel printing select Cancel and select Close to exit Parent topic Printing Personalized Projects Related references Memory Card or External USB Device Print Settings Related tasks Connecting and Using a USB Flash Drive or External Device Inserting a Memory Card Related topics Loading Paper Placing Originals on the Product Downloaded from ManualsNet com search ...

Page 223: ...s and accessories Copy an existing label onto a new CD DVD Blu ray Disc Use your product s control panel to print photos from a memory card onto a CD DVD Blu ray Disc Print text and images from your computer using the Epson Print CD software You can also use your product s control panel to create a jewel case insert with photos from a memory card Parent topic Printing on CDs DVDs Related tasks Cop...

Page 224: ... area extends to within 0 16 inch 4 mm of the center hole you may need to adjust the inner diameter setting using the control panel or Epson Print CD software 1 Burn your files music or video onto your disc before printing on it 2 Press the home icon if necessary 3 Raise the control panel 4 Make sure nothing is on the output tray then press the icon to close it 5 Remove the CD DVD tray from beneat...

Page 225: ...c Printing on CDs DVDs Removing a Printed CD DVD After your CD or DVD is printed the tray extends automatically Caution Always remove the CD DVD tray after printing If you turn the product off and on again or perform a head cleaning without removing the tray the print head may contact the CD DVD tray and cause the product to malfunction 1 Pull the CD DVD tray out of the product and remove your CD ...

Page 226: ...ment cover gently to keep your disc in place Parent topic Printing on CDs DVDs Copying onto a CD DVD You can copy a printed photo or CD DVD label directly onto an ink jet printable CD or DVD If you want you can first print a test design on plain paper 1 Load the CD DVD or plain paper you want to print on 2 Press the home icon if necessary 3 Select Various Prints 4 Select Copy to CD DVD and select ...

Page 227: ... DVDs Related references Printable Area Specifications Related tasks Loading a CD DVD Placing a CD DVD on the Scanner Glass Related topics Placing Originals on the Product Printing Photos from a Memory Device Onto a Disc You can print one or more photos from a memory card or external USB device directly onto an ink jet printable CD DVD or Blu ray Disc If you want you can first print a test design ...

Page 228: ...ect one of the layout options Note If you see a message telling you that loading photos is complete select OK 7 Follow the instructions on the screen to select your photo or photos 8 Confirm the preview and select Next 9 Select CD DVD to print on a disc If printing a test print on plain paper select As a trial 10 Adjust the CD Density setting as necessary 11 When you are ready to print press the P...

Page 229: ...s formatted to fit on a jewel case insert After the insert is printed you can cut and fold it to fit 1 Insert a memory card or external USB device into your product 2 Load the paper you want to print on 3 Press the home icon if necessary 4 Select Various Prints 5 Select Copy to CD DVD OK Print on Jewel Case 6 Select one of the following options Jewel Upper to print one photo on the upper half of t...

Page 230: ...er make sure you have set up your product as described on the Start Here sheet and installed the Epson Print CD software Note If you are using your Epson product with the Windows 10 S operating system you cannot use the software described in this section You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only fr...

Page 231: ...k Save and save your design file Parent topic Printing on CDs DVDs from a Computer Related tasks Printing Your CD DVD Design Windows Printing Your CD DVD Design Windows After you create your design you can print it on paper to test it then print it on the CD or DVD that contains your data photos video or music Make sure the disc is loaded for printing before you start 1 Open your file in Epson Pri...

Page 232: ...e disc click the Print button on the screen 5 Click Print Note If you need to adjust the print position or print quality see the Epson Print CD Help utility for instructions Parent topic Printing on CDs DVDs from a Computer Related tasks Starting Epson Print CD Windows Starting Epson Print CD Mac You can use Epson Print CD to design your disc by importing photos adding text and creating special ef...

Page 233: ...design make sure you save it Parent topic Printing on CDs DVDs from a Computer Related tasks Printing Your CD DVD Design Mac Printing Your CD DVD Design Mac After you create your design you can print it on paper to test it then print it on the CD or DVD that contains your data photos video or music Make sure the disc is loaded for printing before you start 1 Open your file in Epson Print CD and se...

Page 234: ... and follow the instructions on the screen 4 When you are ready to print on the disc click the Print button on the screen Note If you need to adjust the print position or print quality see the Epson Print CD Help utility for instructions Parent topic Printing on CDs DVDs from a Computer Related tasks Starting Epson Print CD Mac Downloaded from ManualsNet com search engine ...

Page 235: ...artridge and Maintenance Box Status Purchase Epson Ink Cartridges and Maintenance Box Removing and Installing Ink Cartridges Printing with Black Ink and Expended Color Cartridges Conserving Low Black Ink with Windows Replacing the Maintenance Box Check Cartridge and Maintenance Box Status Your product and its software will let you know when an ink cartridge is low or expended or when the maintenan...

Page 236: ...d Maintenance Box Status Related tasks Removing and Installing Ink Cartridges Replacing the Maintenance Box Checking Cartridge and Maintenance Box Status Windows A low ink reminder appears if you try to print when ink is low and you can check your cartridge or maintenance box status at any time using a utility on your Windows computer Note If you see a low ink message you can continue printing unt...

Page 237: ...artridges installed in the product is broken incompatible with the product model or improperly installed Epson Status Monitor will not display an accurate cartridge status 3 To disable the low ink reminder right click the product icon in the Windows taskbar and select Monitoring Preferences Downloaded from ManualsNet com search engine ...

Page 238: ...ow Ink Reminder alerts checkbox at the bottom of the screen 5 To disable promotional offers deselect the Display Epson Offers checkbox 6 Click OK Parent topic Check Cartridge and Maintenance Box Status Downloaded from ManualsNet com search engine ...

Page 239: ...box using a utility on your Mac Note If you see a low ink message you can continue printing until you see a message to replace an ink cartridge 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 2 Select EPSON Status Monitor Downloaded from ManualsN...

Page 240: ... indicated on the screen Note If any of the cartridges installed in the product is broken incompatible with the product model or improperly installed Epson Status Monitor will not display an accurate cartridge status Parent topic Check Cartridge and Maintenance Box Status Related tasks Removing and Installing Ink Cartridges Replacing the Maintenance Box Downloaded from ManualsNet com search engine...

Page 241: ...ter setup and cannot be used as replacement cartridges or resold After setup the remaining ink is available for printing Yields are based on ISO 24711 in default mode printing continuously Yields vary due to print images settings and temperatures Printing infrequently or primarily with one color reduces yields All cartridges must be installed with ink for printing and printer maintenance For print...

Page 242: ...artridge packages until you are ready to install the ink Cartridges are vacuum packed to maintain reliability Note If you remove a low or expended ink cartridge you cannot re install and use the cartridge 1 Turn on your product If an ink cartridge is expended you see a message on the LCD screen Note which cartridges need to be replaced and follow the on screen instructions or the instructions belo...

Page 243: ...trap your hand or fingers when opening or closing the scanner unit The ink cartridge holder moves to the replacement position If the ink cartridge holder returns to the home position far right repeat steps 1 and 2 Downloaded from ManualsNet com search engine ...

Page 244: ...a cartridge otherwise you may damage your product Do not touch the flat white cable or the metal bar inside the product 3 Push in the blue tab to unlock the ink cartridge you are replacing Then lift the ink cartridge as shown to remove it Downloaded from ManualsNet com search engine ...

Page 245: ... your mouth spit it out and see a doctor right away Keep ink cartridges out of the reach of children 4 Recap the used ink cartridge using the cap that came with it You can also use the cap from your replacement cartridge package Note Dispose of used cartridges carefully Do not take the used cartridge apart or try to refill it 5 Remove the new ink cartridge from the package Downloaded from ManualsN...

Page 246: ... leak Do not touch the areas shown here Doing so may prevent normal operation and printing 6 Remove the cap from the cartridge and save the cap so you can recap ink cartridges before storing or disposing of them Caution Do not remove any other labels or seals or the ink cartridge may leak or become unusable Downloaded from ManualsNet com search engine ...

Page 247: ...r unit and press the ink cartridge down until it clicks into place When you re finished close the scanner unit Caution Do not turn off the product while ink is charging or you may not be able to print Caution If you remove an ink cartridge for later use recap the ink cartridge using the cap that came with it to prevent the ink from drying out and to protect the surrounding area from getting smeare...

Page 248: ...ly print in black ink with an expended color cartridge you can cancel your print job and select settings to print on plain paper or on an envelope Note If you are using your Epson product with the Windows 10 S operating system you cannot use the software described in this section You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S you mu...

Page 249: ...gs to temporarily print with only black ink on plain paper or on an envelope 1 Click the printer icon in the Dock 2 If you see a message telling you that you can temporarily print with only black ink click the Delete or button to cancel your print job If you see an error message click OK Note If the message screen appears on another computer on a network you may need to cancel the print job using ...

Page 250: ...cess the print settings in your print application 11 Select Print Settings from the pop up menu 12 Select Plain Paper Bright White Paper or Envelope as the paper type setting 13 Select the Grayscale option 14 Click Print to print your document Parent topic Printing with Black Ink and Expended Color Cartridges Related topics Loading Paper Downloaded from ManualsNet com search engine ...

Page 251: ...ng the remaining black ink for the document you are printing Click Disable this feature to continue using the remaining black ink Note If you disable this feature it remains disabled until you install a new black ink cartridge Parent topic Replacing Ink Cartridges and Maintenance Boxes Replacing the Maintenance Box Make sure you have a new maintenance box before you begin Caution Do not reuse a ma...

Page 252: ...2 Remove the new maintenance box from its package Caution Do not touch the green chip on the maintenance box 3 Open the document cover 4 Raise the control panel Downloaded from ManualsNet com search engine ...

Page 253: ...253 5 Use a flat head screwdriver to loosen the screw on the maintenance box cover as shown 6 Pull off the maintenance box cover as shown Downloaded from ManualsNet com search engine ...

Page 254: ...gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If discomfort or vision problems persist see a doctor immediately If ink gets into your mouth spit it out and see a doctor right away Keep the maintenance box out of the reach of children and do not drink the ink Downloaded from ManualsNet com search engine ...

Page 255: ...it all the way in 10 Insert the maintenance box cover into the tabs on the product as shown close the cover and tighten the screw to secure it Parent topic Replacing Ink Cartridges and Maintenance Boxes Related references Ink Cartridge and Maintenance Box Part Numbers Related tasks Removing and Installing Ink Cartridges Replacing the Maintenance Box Downloaded from ManualsNet com search engine ...

Page 256: ... the nozzles only if print quality declines You can check for clogged nozzles before you clean them so you don t clean them unnecessarily Note You cannot clean the print head if an ink cartridge is expended and may not be able to clean it when a cartridge is low You must replace the cartridge first Print Head Nozzle Check Print Head Cleaning Parent topic Adjusting Print Quality Related concepts Pu...

Page 257: ...1 Make sure there are no errors on the LCD screen and the CD DVD tray is not inserted for printing 2 Load a few sheets of plain paper in Cassette 2 3 Press the home icon if necessary 4 Select Maintenance You see a screen like this 5 Select Print Head Nozzle Check You see a screen like this Downloaded from ManualsNet com search engine ...

Page 258: ... on the screen to clean the print head check the nozzles and repeat the process if necessary Caution Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print If you don t see any improvement after cleaning the print head twice turn off the product and wait at least 6 hours Then run a nozzle check and try cleaning the print head again If quality st...

Page 259: ... DVD tray is not inserted for printing 2 Load a few sheets of plain paper in Cassette 2 3 Do one of the following Windows Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click Mac In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product a...

Page 260: ...260 You see a window like this 5 Click Print Downloaded from ManualsNet com search engine ...

Page 261: ...c Print Head Nozzle Check Related concepts Print Head Cleaning Power Cleaning Related tasks Loading Paper in Cassette 2 Lower Cassette Checking the Nozzles Using the Product Control Panel Related topics Replacing Ink Cartridges and Maintenance Boxes Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles you can clean the print head Downloaded from ...

Page 262: ...chase Epson Ink Cartridges and Maintenance Box Related tasks Removing and Installing Ink Cartridges Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product 1 Make sure there are no errors on the LCD screen and the CD DVD tray is not inserted for printing 2 Load a few sheets of plain paper in Cassette 2 3 Press the home icon if ne...

Page 263: ...ing cycle is finished When the cleaning cycle is finished you see a message on the screen Caution Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print 7 Select Check 8 Select Print to print a nozzle check pattern and confirm that the print head is clean Downloaded from ManualsNet com search engine ...

Page 264: ... check the nozzles and repeat the process if necessary Caution Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print If you don t see any improvement after cleaning the print head twice turn off the product and wait at least 6 hours Then run a nozzle check and try cleaning the print head again If quality still does not improve run a Power Cleani...

Page 265: ... for printing 2 Load a few sheets of plain paper in Cassette 2 3 Do one of the following Windows Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click Mac In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplie...

Page 266: ...lick Next 6 Click Start to begin the cleaning cycle The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished Caution Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print Downloaded from ManualsNet com search engine ...

Page 267: ...an to clean the print head again If you don t see any improvement after cleaning the print head twice turn the product off and wait at least 6 hours Then check the print head nozzles and try cleaning the print head again if necessary If quality still does not improve run a Power Cleaning Parent topic Print Head Cleaning Related concepts Print Head Nozzle Check Power Cleaning Related tasks Loading ...

Page 268: ... Using the Product Control Panel Power Cleaning Using a Computer Utility Parent topic Adjusting Print Quality Power Cleaning Using the Product Control Panel You can run a Power Cleaning using the control panel on your product Note After a Power Cleaning you must turn off the product and wait at least 6 hours before printing a nozzle check pattern and running another Power Cleaning or Print Head Cl...

Page 269: ...ng cycle or you may not be able to print 7 Select OK If the print quality did not improve turn off the product and wait at least 6 hours before printing another nozzle check pattern and running another Power Cleaning or Print Head Cleaning If the print quality does not improve after running the Power Cleaning utility multiple times contact Epson for support Parent topic Power Cleaning Related conc...

Page 270: ...re no errors on the LCD screen and the CD DVD tray is not inserted for printing 2 Load a few sheets of plain paper in Cassette 2 3 Do one of the following Windows Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click Mac In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan o...

Page 271: ...llow the on screen instructions to print a nozzle check pattern If the print quality did not improve turn off the product and wait at least 6 hours before printing a nozzle check pattern and running another Power Cleaning or Print Head Cleaning If the print quality does not improve after running the Power Cleaning utility multiple times contact Epson for support Downloaded from ManualsNet com sear...

Page 272: ... or blurry you notice misalignment of vertical lines or you see dark or light horizontal bands you may need to align the print head Note Banding may also occur if your print head nozzles need cleaning 1 Make sure there are no errors on the LCD screen and the CD DVD tray is not inserted for printing 2 Load a few sheets of plain paper in Cassette 2 3 Press the home icon if necessary 4 Select Mainten...

Page 273: ...d patterns on the alignment sheet and select the following on the LCD screen depending on the alignment pattern you printed Vertical Alignment For each set of patterns select the number representing the pattern with the least amount of separation or overlap Horizontal Alignment Select the number representing the pattern with the least amount of separation or overlap 9 Continue following the rest o...

Page 274: ... sizes Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm 3 Press the home icon if necessary 4 Select Maintenance You see a screen like this 5 Scroll down and select Paper Guide Cleaning 6 Follow the on screen instructions to clean the paper guide 7 Repeat these steps as necessary until the paper comes out clean If the paper is still smeared with ink follow the next steps 8 Turn off ...

Page 275: ...he control panel all the way 12 Slide out the output tray 13 Gently wipe the two white rollers using a soft moist cloth Gently rotate the rollers to clean them completely Downloaded from ManualsNet com search engine ...

Page 276: ...ect the power cord and any interface cables Parent topic Adjusting Print Quality Related tasks Loading Paper in Cassette 2 Lower Cassette Cleaning the Translucent Film Downloaded from ManualsNet com search engine ...

Page 277: ...t several times a year Close the output tray front cover and rear paper feed cover when you are not using the product to protect it from dust Caution Do not use a hard brush alcohol or paint thinner to clean the product or you may damage it Do not use oil or other lubricants inside the product or let water get inside it 1 Turn off the product 2 Unplug the power cable 3 Disconnect any connected cab...

Page 278: ...and control panel with a soft moistened cloth Caution Be careful not to get water onto the printer mechanism or any electrical components Doing so may damage the product Parent topic Cleaning and Transporting Your Product Cleaning the Paper Rollers If you encounter issues with paper feeding from the cassettes clean the paper rollers inside your product 1 Turn off the product 2 Unplug the power cab...

Page 279: ...279 4 Remove the paper cassettes 5 Place the product on its side as shown Warning Be careful not to trap your fingers under the product Downloaded from ManualsNet com search engine ...

Page 280: ... interface cables Parent topic Cleaning and Transporting Your Product Related tasks Cleaning the Paper Guide Cleaning the Translucent Film Cleaning the Translucent Film If the print quality has not improved after aligning the print head and cleaning the paper path the print head path inside the product may be smeared with ink To clean the print head path use the following Several cotton swabs cup ...

Page 281: ...ur product 1 Turn off the product 2 Unplug the power cable 3 Disconnect any connected cables 4 Lift up the scanner unit 5 Using the flashlight check the translucent film shown here for ink smears A Translucent film B Print head rail do not touch Downloaded from ManualsNet com search engine ...

Page 282: ...and damage the product 7 Use a new dry cotton swab to dry the translucent film 8 Repeat steps 6 and 7 as necessary to clean all ink smears Note Replace the cotton swab as necessary to prevent any smears from spreading 9 When the translucent film is dry and free of any fibers close the scanner unit 10 Plug in the power cable and reconnect any interface cables Parent topic Cleaning and Transporting ...

Page 283: ...e print head and may prevent the product from printing Do not carry the product by its control panel this may damage the product Note Before storing your product for a long period replace low expended or expired ink to help prevent the print head from drying out Store your product in a cool dry place 1 Turn off the product The control panel and output tray close automatically 2 Lift up the scanner...

Page 284: ...Do not place tape on the white flat cable inside the product otherwise you may damage your product 4 Lower the scanner unit 5 Remove all the paper from the product 6 Remove any memory cards or USB devices inserted in the product 7 Unplug the power cable 8 Disconnect any connected cables 9 Close all parts on the product as shown Downloaded from ManualsNet com search engine ...

Page 285: ...nd protective material from the ink cartridge holder before turning on your product If print quality has declined when you print again clean and align the print head Parent topic Cleaning and Transporting Your Product Related concepts Print Head Cleaning Print Head Nozzle Check Power Cleaning Related tasks Aligning the Print Head Using the Product Control Panel Downloaded from ManualsNet com searc...

Page 286: ...y Problems Solving Memory Card Problems Solving CD DVD Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates It s a good idea to check Epson s support website occasionally for free updates to your product software Visit epson com support U S epson ca support Canada or epson com jm support Caribbean and select your product Note Epson periodically provides firmware...

Page 287: ...the Start button or on the Start or Apps screens depending on your version of Windows OS X You can manually update the software by opening the Applications Epson Software folder and selecting EPSON Software Updater macOS 10 12 x 10 13 x or 10 14 x You can manually update the software by opening the App Store selecting Updates searching for a software update option for Epson Software and selecting ...

Page 288: ...k is low You can continue printing until you are prompted to replace the ink cartridges Make sure you have replacement cartridges available You cannot print in color after an ink cartridge is expended Ink cartridge s are low Print job may not print completely Select Proceed then select Continue printing Replace before printing or No cancel printing If you select Continue printing the print job may...

Page 289: ...the computer and product are connected For scanning make sure that Epson Scan 2 and Event Manager are installed on the computer The combination of the IP address and subnet mask is invalid See your documentation for more details There is a problem with the network connection to your product Check the solutions in the links at the end of this topic To use cloud services update the root certificate ...

Page 290: ...n Event Manager software on the computer to use this feature See your documentation for more details Make sure Epson Event Manager is installed on your computer Check the following if a computer is not found Connection between the printer and the computer USB or network Installation of the necessary software Power supply to the computer Firewall and security software settings Search again See your...

Page 291: ... this message select If occurs repeatedly and block this message Printing is suspended to avoid printing on mismatched paper Paper settings don t match the paper loaded in XX Make sure the paper loaded in the cassette matches the print settings for the cassette Change the paper settings or print settings if necessary If you do not want to display this message select Settings Guide Functions Paper ...

Page 292: ...and Installing Ink Cartridges Checking for Software Updates Using AirPrint Related topics Wi Fi or Wired Networking Solving Paper Problems Solving Network Problems Solving Problems Printing from a Computer Using an External Device with Your Product Running a Product Check Running a product check helps you determine if your product is operating properly 1 Disconnect any interface cables connected t...

Page 293: ...attern prints 8 Do one of the following depending on the results of the product check If the page prints and the nozzle check pattern is complete the product is operating properly Any operation problem you may have could be caused by your computer cable software or selected Downloaded from ManualsNet com search engine ...

Page 294: ...lems Related concepts Uninstall Your Product Software Print Head Cleaning Power Cleaning Related tasks Loading Paper in Cassette 2 Lower Cassette Aligning the Print Head Using the Product Control Panel Resetting Control Panel Defaults If you have a problem with settings on the product control panel you can reset them to their factory defaults You can choose which settings to reset or reset them al...

Page 295: ... If you cannot turn off your product hold down the power button a little longer If you still cannot turn off your product unplug the power cord plug the power cord back in then turn your product on and off again using the power button Parent topic Solving Setup Problems Noise After Ink Installation If you hear noises from your product after installing ink check the following The first time you ins...

Page 296: ...software does not install correctly in Windows you may not have software installation privileges Contact your system administrator If you are printing over a network make sure your product is set up properly on the network Parent topic Solving Setup Problems Related concepts Uninstall Your Product Software Related references Windows System Requirements Mac System Requirements Solving Network Probl...

Page 297: ...ct near a microwave oven cordless phone or large metal object such as a filing cabinet Verify that your router or access point is operating correctly by connecting to it from your computer or another device Print a network connection report and check the codes and messages on the report to help determine the cause of the problem You may need to disable the firewall and any anti virus software on y...

Page 298: ...onnecting again If you are using a Wi Fi Direct connection that suddenly disconnects the Wi Fi direct password on your device may have been changed If necessary delete the existing DIRECT xxxxxxxx connection settings from your device and enter a new password See your device documentation for instructions Parent topic Solving Network Problems Related tasks Enabling Wi Fi Direct Mode Simple AP Selec...

Page 299: ...or access point documentation for instructions on disabling the Privacy Separator function Parent topic Solving Network Problems Related concepts Uninstall Your Product Software Related tasks Printing a Network Connection Report Related topics Wi Fi or Wired Networking Product Does Not Appear in Mac Printer Window If your product does not appear in the Mac printer window try these solutions Turn y...

Page 300: ... and then connect your product again 1 Disconnect the Ethernet cables connected to the computer and your product 2 Disable IEEE 802 3az for the computer s network adapter if it is enabled check your operating system s Ethernet connection settings 3 Connect the computer and your product directly with an Ethernet cable 4 Print a network connection report from your product 5 On the computer open a we...

Page 301: ... closer to your router or access point Avoid placing your product near a microwave oven cordless phone or large metal object such as a filing cabinet Try restarting your router following the instructions in your router documentation Note If you are reading these instructions online you will lose your Internet connection when you restart your router Check to see if your wireless router or access po...

Page 302: ...nnection if necessary using Epson Scan 2 Utility Windows 10 Click and select EPSON Epson Scan 2 Utility Make sure your product is selected If necessary select the Other tab and click Reset Windows 8 x Navigate to the Apps screen select EPSON and select Epson Scan 2 Utility Make sure your product is selected If necessary select the Other tab and click Reset Windows other versions Click or Start All...

Page 303: ...ese solutions if you have problems copying with your product Product Makes Noise But Nothing Copies Product Makes Noise When It Sits for a While Parent topic Solving Problems Product Makes Noise But Nothing Copies If your product makes a noise but nothing copies try these solutions Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary If the ...

Page 304: ...ions Be sure to insert the paper cassette all the way into your product If multiple pages feed at once remove the paper fan the edges to separate the sheets and reload it Do not load more than the recommended number of sheets Make sure your paper meets the specifications for your product If paper jams when you print on both sides of the paper try loading fewer sheets If paper is ejected from the r...

Page 305: ...ar Cover Paper Loading Capacity Paper Specifications Related tasks Cleaning the Paper Guide Paper Jam Problems in the Paper Cassette If you see a message that paper has jammed in the paper cassette follow the steps here or on the LCD screen to clear the jam 1 Cancel the print job if necessary 2 Remove both paper cassettes Downloaded from ManualsNet com search engine ...

Page 306: ... other paper jam solutions Parent topic Solving Paper Problems Related references Paper Jam Problems in the Rear Cover Paper Jam Problems Inside the Product Related tasks Cancelling Printing Using a Product Button Paper Jam Problems Inside the Product If you see a message that paper has jammed inside the product follow the steps here or on the LCD screen to clear the jam 1 Cancel the print job if ...

Page 307: ...307 2 Lift the scanner unit 3 Remove any jammed paper inside Downloaded from ManualsNet com search engine ...

Page 308: ...print head rail inside your product 4 Close the scanner unit 5 Follow the prompts on the LCD screen to clear any error messages If you still see a paper jam message check the other paper jam solutions Parent topic Solving Paper Problems Downloaded from ManualsNet com search engine ...

Page 309: ...ncelling Printing Using a Product Button Related topics Loading Paper Paper Jam Problems in the Rear Cover If you see a message that paper has jammed in the rear cover follow the steps here or on the LCD screen to clear the jam 1 Cancel the print job if necessary 2 Press the buttons to release the rear cover and remove it from your product Downloaded from ManualsNet com search engine ...

Page 310: ...310 3 Carefully remove any jammed paper from inside the product 4 Remove any jammed paper from the rear cover 5 Open the cover of the rear cover as shown Downloaded from ManualsNet com search engine ...

Page 311: ...ts on the LCD screen to clear any error messages If you still see a paper jam message check the other paper jam solutions Parent topic Solving Paper Problems Related references Paper Jam Problems in the Paper Cassette Paper Jam Problems Inside the Product Related tasks Cancelling Printing Using a Product Button Downloaded from ManualsNet com search engine ...

Page 312: ...ting Using a Product Button Selecting the Paper Settings for Each Source Control Panel Related topics Loading Paper Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer Note When printing using AirPrint the available print settings are different from those covered in this manual See the Apple website for details Nothing Prints Produc...

Page 313: ...ancel any stalled print jobs On a Mac make sure the printer is added to the printer list and the printer is not paused Make sure your product is selected as the printer in your printing program Parent topic Solving Problems Printing from a Computer Related references Product Status Messages Related tasks Running a Product Check Product Icon Does Not Appear in Windows Taskbar If you do not see your...

Page 314: ...rs window before you print On a Mac make sure you download and install the Epson printer driver Make sure Quiet Mode is turned off Clear space on your hard drive or run a defragmentation utility to free up existing space Close any programs you are not using when you print If your product is connected to a USB hub connect it directly to your computer instead If printing becomes slower after printin...

Page 315: ...duct control panel If printing is still slow and you are using Windows 7 or Windows Vista try the following 1 Click and select Computer or My Computer Double click the C drive and open these folders ProgramData EPSON PRINTER Note If you do not see the ProgramData folder open the Organize menu and select Folder and search options In the window that appears click the View tab select Show hidden file...

Page 316: ...ent topic Solving Problems Inverted Image If your printed image is inverted unexpectedly try these solutions Turn off any mirror or inversion settings in your printing application Turn off the Mirror Image Flip horizontally or Reverse page orientation settings in your printer software This option has different names depending on your operating system version Note Leave these options turned on when...

Page 317: ...ad nozzle check to see if any of the nozzles are clogged Then clean the print head if necessary Make sure your product is selected as the printer in your printing program Parent topic Solving Page Layout and Content Problems Related concepts Print Head Maintenance Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings Mac Selecting Extended Settings Windows Selecting P...

Page 318: ...Settings Mac Placing Originals on the Scanner Glass Selecting Page Setup Settings Mac Related topics Loading Paper Border Appears on Borderless Prints If you see a border on borderless prints try these solutions Make sure you are printing on a compatible borderless paper type and size Note For custom paper sizes make sure you select a supported borderless page width Windows Make sure you selected ...

Page 319: ...omputer exits sleep mode may contain garbled characters Print your document again Parent topic Solving Page Layout and Content Problems Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position try these solutions Make sure you selected the correct paper size and layout settings in your printing program and printer software Make sure you selected the correct...

Page 320: ...aper meets the specifications for your product Do not load more than the recommended number of sheets Slide the edge guides against the edges of the paper Make sure the paper type setting matches the type of paper you loaded Select a higher print quality setting in your printer software Turn off any high speed settings in your product software Align the print head Make sure the product is not prin...

Page 321: ...heck to see if any of the print head nozzles are clogged Then clean the print head if necessary Make sure the paper type setting matches the type of paper you loaded Make sure you loaded the printable side of the paper correctly for your product Turn off any high speed settings in your product software Align the print head Adjust the print quality in the product software If you continue to see hor...

Page 322: ...d absorption of genuine Epson inks Make sure the paper type setting in your product software matches the type of paper you loaded Make sure you loaded the printable side of the paper correctly for your product If you are printing on thick paper or envelopes turn on the Thick Paper setting from the control panel or select Thick Paper and Envelopes in the Extended Settings of the printer software Tu...

Page 323: ...lean the paper path Do not press too hard on the original or the document cover when you are scanning originals on the scanner glass Clean the scanner glass Note Your product will not operate properly while tilted at an angle Place it on a flat stable surface that extends beyond the base of the product in all directions Parent topic Solving Print Quality Problems Related concepts Print Head Mainte...

Page 324: ...ftware Clean the paper path Parent topic Solving Print Quality Problems Related concepts Print Head Maintenance Related tasks Aligning the Print Head Using the Product Control Panel Cleaning the Translucent Film Cleaning the Paper Guide Related topics Loading Paper Replacing Ink Cartridges and Maintenance Boxes Grainy Printout If your printouts are grainy try these solutions Make sure you loaded t...

Page 325: ...nt Consider the limitations of your computer system when selecting a resolution and select the lowest possible resolution that produces acceptable quality to keep file sizes manageable Parent topic Solving Print Quality Problems Related concepts Print Head Maintenance Related references Paper or Media Type Settings Printing Software Related tasks Aligning the Print Head Using the Product Control P...

Page 326: ...ore Options tab of the printer software and changing the Scene Correction setting to something other than Auto Correct For best results use genuine Epson paper On the product control panel change the Fix Photo setting from Auto to another option or select Enhance Off Parent topic Solving Print Quality Problems Related concepts Print Head Maintenance Related tasks Selecting Basic Print Settings Win...

Page 327: ...oblems Related concepts Uninstall Your Product Software Related references Windows System Requirements Mac System Requirements Cannot Start Epson Scan 2 If you cannot start Epson Scan 2 try these solutions Make sure your product is turned on and any interface cables are securely connected at both ends If your product is connected to a USB hub connect it directly to your computer instead If you sca...

Page 328: ...ng Problems Related concepts Uninstall Your Product Software Scan Resolution Guidelines Related references Additional Scanning Settings Advanced Settings Tab Related tasks Starting a Scan from a Scanning Program Scanning in Epson Scan 2 Scanning is Slow If scanning becomes slow try these solutions Scan your original at a lower resolution if possible Make sure your system meets the requirements for...

Page 329: ...nned Image Quality Problems Characters are Not Recognized During Conversion to Editable Text OCR Image Colors are Patchy at the Edges Ripple Patterns Appear in an Image Streaks Appear in All Scanned Images Scanned Image Edges are Cropped Resetting the Epson Scan 2 Settings Parent topic Solving Problems Image Consists of a Few Dots Only If your scanned image consists only of a few dots try these so...

Page 330: ...r Product Straight Lines in an Image Appear Crooked If straight lines in an original appear crooked in a scanned image make sure to place your original straight when you scan it Clean the scanner glass with a soft dry lint free cloth or use a small amount of glass cleaner on the cloth if necessary Paper towels are not recommended Keep the document cover closed to prevent dirt or dust from getting ...

Page 331: ...o Color or Grayscale adjust the Brightness setting Check the brightness and contrast settings of your computer monitor Back of Original Image Appears in Scanned Image Place a piece of black paper on the back of the original and scan it again Adjust these Epson Scan 2 or Epson ScanSmart settings if available and try scanning again Make sure you select the correct Image Type for your original Select...

Page 332: ...ear text When saving scanned images as Searchable PDFs make sure the correct OCR language is selected Adjust the following Epson Scan 2 or Epson ScanSmart settings if available and try scanning again On the Main Settings tab make sure you select the correct Image Type for your original On the Main Settings tab set the Resolution between 200 and 600 dpi On the Advanced Settings tab select Text Enha...

Page 333: ...th if necessary Paper towels are not recommended Keep the document cover closed to prevent dirt or dust from getting inside Parent topic Solving Scanned Image Quality Problems Scanned Image Edges are Cropped If the edges of a scanned image are cropped make sure your original is placed correctly for scanning If necessary move your original away from the edges of the scanner glass slightly In the Ep...

Page 334: ...olving Scanned Image Quality Problems Solving Memory Card Problems Check these solutions if you have problems using memory cards with your product Memory Card Does Not Fit Into a Slot Cannot View or Print Photos from a Memory Card or Device Cannot Transfer Photos to or from a Memory Card or Device Parent topic Solving Problems Memory Card Does Not Fit Into a Slot If a memory card does not fit prop...

Page 335: ...emory Card Specifications External USB Device Specifications Related tasks Inserting a Memory Card Connecting and Printing from a Camera Related topics Viewing and Printing Photos Cannot Transfer Photos to or from a Memory Card or Device If you have problems transferring photos to or from a memory card or USB device inserted in your product try these solutions Make sure your memory card or device ...

Page 336: ...ing the Epson Print CD software See the Epson Print CD help utility for details CD DVD Jam Problems If a CD DVD has jammed in the product and you see an error message you need to remove the CD DVD tray 1 Cancel the print job from your computer if necessary 2 Slowly pull the CD DVD tray out of the product 3 Clear the error message 4 If an error is still displayed turn off the product wait a moment ...

Page 337: ...em Uninstalling Product Software Windows Uninstalling Product Software Mac Parent topic Solving Problems Uninstalling Product Software Windows You can uninstall and then re install your product software to solve certain problems 1 Turn off the product 2 Close any open programs or applications 3 Disconnect any interface cables 4 Do one of the following Windows 10 Click and select Settings Apps or S...

Page 338: ...tall Epson Scan 2 then follow any on screen instructions Windows 10 Select Epson Scan 2 and click Uninstall Windows 8 x Windows 7 Windows Vista Select Epson Scan 2 and click Uninstall Change 7 Restart your computer then see the Start Here sheet to re install your software Note If you find that re installing your product software does not solve a problem contact Epson Parent topic Uninstall Your Pr...

Page 339: ...roduct Software Related references Where to Get Help Where to Get Help If you need to contact Epson for technical support services use the following support options Internet Support Visit Epson s support website at epson com support U S epson ca support Canada or epson com jm support Caribbean and select your product for solutions to common problems You can download drivers and documentation get F...

Page 340: ...ject to change without notice Toll or long distance charges may apply Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at epson com U S sales epson ca Canadian sales or epson com jm Caribbean sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 in the U S or 800 807 7766 in Canada Parent topic So...

Page 341: ...pecifications Memory Card Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications Network Interface Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its software your computer should use one of these Microsoft operating systems Windows 10 Windows 8 x Windows 7 Windows Vista Note Fo...

Page 342: ...tem visit the Epson support site at epson com support U S epson ca support Canada or epson com jm support Caribbean select your product and select Downloads Parent topic Technical Specifications Paper Specifications Note Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time Epson cannot guarantee the quality of any non Epson brand or type of pape...

Page 343: ...9 84 inches 353 250 mm 11 14 inches 279 356 mm 11 17 inches 279 432 mm A3 11 7 16 5 inches 297 420 mm Paper types Plain paper Note Your product also supports compatible papers distributed by Epson See the link at the end of this topic for a list of compatible Epson papers Weight Plain paper 17 lb 64 g m2 to 24 lb 90 g m2 Envelopes Size No 10 4 1 9 5 inches 105 241 mm Paper types Plain bond paper W...

Page 344: ... When printing borderless quality may decline in the expanded printable area Single sheets borders 1 Top bottom left right margins 0 12 inch 3 mm minimum 2 Reduced print quality area top 1 61 inches 41 mm minimum 3 Reduced print quality area bottom 1 46 inches 37 mm minimum Downloaded from ManualsNet com search engine ...

Page 345: ...uality area bottom 1 57 inches 40 mm minimum Envelopes 1 Right left margins 0 12 inch 3 mm minimum 2 Top bottom margins 0 20 inch 5 mm minimum 3 Reduced print quality area right 0 71 inch 18 mm minimum 4 Reduced print quality area left 1 61 inches 41 mm minimum Downloaded from ManualsNet com search engine ...

Page 346: ...hes 116 mm 4 Maximum outer margin 4 72 inches 120 mm Parent topic Technical Specifications Scanning Specifications Scanner type Flatbed color Photoelectric device CIS Document size Maximum 8 5 11 7 inches 216 297 mm Scanner glass US letter or A4 Scanning resolution 1200 dpi main scan 4800 dpi sub scan Downloaded from ManualsNet com search engine ...

Page 347: ...an be avoided with some other printers such as Epson EcoTank cartridge free printers The included initial cartridges are designed for reliable printer setup and cannot be used as replacement cartridges or resold After setup the remaining ink is available for printing Yields are based on ISO 24711 in default mode printing continuously Yields vary due to print images settings and temperatures Printi...

Page 348: ... such as password or encryption etc Built in USB hub USB flash drive HDD 2TB maximum capacity Formatted in FAT FAT32 or exFAT CD R Drive DVD R drive Blu ray Disc drive CD ROM CD R 700 MB maximum capacity read only DVD ROM DVD R 4 7 GB maximum capacity read only Note CD RW DVD R DVD R DVD RAM and Blu ray Discs are not supported Multi card reader Insert only one memory card into the multi card reade...

Page 349: ...F Design rule for Camera File system version 1 0 or 2 0 compliant You can insert memory cards in your product containing files that meet these specifications File format JPEG with the Exif version 2 31 standard taken with digital camera using DCF Design rule for Camera File system version 1 0 or 2 0 compliant Image size 80 80 pixels to 10200 10200 pixels File size Up to 2GB Number of files Up to 9...

Page 350: ... CD DVD tray 19 2 lb 8 7 kg Parent topic Technical Specifications Electrical Specifications Power supply rating 100 to 120 V Input voltage range 90 to 132 V Rated frequency range 50 60 Hz Input frequency range 49 5 60 5 Hz Rated current 100 to 120 V model 0 7 A Power consumption Standalone copying 17 W ISO IEC24712 Ready mode 8 2 W Sleep mode 1 2 W Power off mode 0 2 W Parent topic Technical Speci...

Page 351: ...ice Class for computers Hi Speed USB for Mass storage class for external storage devices and PictBridge Note USB 3 0 cables are not supported Note Epson cannot guarantee the operation of externally connected devices Parent topic Technical Specifications Network Interface Specifications Wi Fi Standards IEEE802 11a b g n ac IEEE80211 n available only on the 20 MHz channel Frequency ranges IEEE802 11...

Page 352: ...des Infrastructure mode Wi Fi Direct Simple AP not supported for IEEE802 11b Note Infrastructure and Wi Fi Direct modes or an Ethernet connection can be used simultaneously Wireless security protocols WEP 64 128 bit WPA2 PSK AES complies with WPA2 standards with support for WPA WPA2 Personal Note Wi Fi Direct supports only WPA2 PSK AES The availability of outdoor use over these channels varies by ...

Page 353: ...dard IEEE802 3i 10BASE T use a category 5e or higher STP Shielded Twisted Pair cable to prevent risk of radio interference IEEE802 3u 100BASE TX IEEE802 3az Energy Efficient Ethernet Communication mode Auto 10Mbps Full duplex 10Mbps Half duplex 100Mbps Full duplex 100Mbps Half duplex The connected device should be IEEE802 3az compliant Security Security protocol SSL TLS HTTPS Server Client IPPS SN...

Page 354: ...cause undesired operation of the device To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing This equipment complies with FCC IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC r...

Page 355: ...tructions Wireless Connection Safety Instructions LCD Screen Safety Instructions Parent topic Notices General Product Safety Instructions Be sure to follow all warnings and instructions marked on the product Use only the type of power source indicated on the product s label Use only the power cord that comes with the product Use of another cord may cause fires or shock Do not use the cord with any...

Page 356: ...ont of the product for the paper to be fully ejected Avoid locations that are subject to rapid changes in heat or humidity shocks or vibrations or dust Do not place or store the product outdoors Do not place the product near excessive heat sources or in direct sunlight Leave enough room around the product for sufficient ventilation Do not block or cover openings in the case or insert objects throu...

Page 357: ...hydrate the print head and may prevent the product from printing Before transporting the product make sure that the print head is in the home far right position and the ink cartridges are in place When storing or transporting the product do not tilt it stand it on its side or turn it upside down otherwise ink may leak Parent topic Important Safety Instructions Ink Cartridge Safety Instructions Kee...

Page 358: ...ide down Parent topic Important Safety Instructions Wireless Connection Safety Instructions Radio waves from this product may adversely affect the operation of medical equipment or automatically controlled devices such as pacemakers automatic doors or fire alarms When using this product near such devices or inside a medical facility follow the directions from authorized staff members at the facili...

Page 359: ... Notices FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed a...

Page 360: ...gal or equitable basis DISPUTE DOES NOT INCLUDE IP CLAIMS or more specifically a claim or cause of action for a trademark infringement or dilution b patent infringement c copyright infringement or misuse or d trade secret misappropriation an IP Claim You and Epson also agree notwithstanding Section 1 6 that a court not an arbitrator may decide if a claim or cause of action is for an IP Claim 1 2 B...

Page 361: ...IDATE MORE THAN ONE PARTY S CLAIMS WITHOUT THE WRITTEN CONSENT OF ALL AFFECTED PARTIES TO AN ARBITRATION PROCEEDING 1 6 Arbitration Procedure If you or Epson commences arbitration the arbitration shall be governed by the rules of JAMS that are in effect when the arbitration is filed excluding any rules that permit arbitration on a class or representative basis the JAMS Rules available at http www ...

Page 362: ...ou for all JAMS filings and arbitrator fees for any arbitration commenced by you or Epson pursuant to provisions of this Agreement d Award in Your Favor For Disputes in which you or Epson seeks 75 000 or less in damages exclusive of attorney s fees and costs if the arbitrator s decision results in an award to you in an amount greater than Epson s last written offer if any to settle the Dispute Eps...

Page 363: ...ssented to this Agreement 1 9 Severability If any provision in this Section 1 is found to be unenforceable that provision shall be severed with the remainder of this Agreement remaining in full force and effect The foregoing shall not apply to the prohibition against class or representative actions as provided in Section 1 5 This means that if Section 1 5 is found to be unenforceable the entire Se...

Page 364: ...le products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson approved Products by Seiko Epson Corporation This information is subject to change wi...

Page 365: ...rials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product While some countries laws permit limited copying or reuse of copyrighted material in certain circumstances those circumstances may not be as broad as some people assume Contact your legal advisor for any questions regarding copyright law Parent topic Copyright Notice Default Delay T...

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