Epson XP-5150 Series User Manual Download Page 162

Page: 162 / 204

Paper Jams

Load paper in the correct direction, and slide the edge guides against the edges of the paper.

Related Information

“Removing Jammed Paper” on page 161

“Loading Paper in the Paper Cassette” on page 44

Paper Feeds at a Slant

Load paper in the correct direction, and slide the edge guides against the edges of the paper.

Related Information

“Loading Paper in the Paper Cassette” on page 44

Several Sheets of Paper are Fed at a Time

When several sheets of paper are fed at a time during manual 2-sided printing, remove any paper which is loaded
in the printer before you reload the paper.

Paper is Ejected During Printing

When you load letterhead paper (paper on which information such as the sender's name or corporation name are
pre-printed in the header), select

Letterhead

as the paper type setting.

Power and Control Panel Problems

Power Does Not Turn On

❏

Make sure the power cord is securely plugged in.

❏

Hold down the

button for a little longer.

Power Does Not Turn Off

Hold down the

button for a little longer. If you still cannot turn off the printer, unplug the power cord. To

prevent the print head from drying out, turn the printer back on and turn it off by pressing the

button.

Solving Problems

Power and Control Panel Problems

Power Does Not Turn Off

162

Summary of Contents for XP-5150 Series

Page 1: ...User s Guide NPD6806 00 EN ...

Page 2: ...ettings 28 Checking the Network Connection Status 29 Network Icon 29 Checking Detailed Network Information from the Control Panel 29 Printing a Network Connection Report 30 Printing a Network Status Sheet 37 Replacing or Adding New Access Points 37 Changing the Connection Method to a Computer 37 Disabling Wi Fi from the Control Panel 38 Disconnecting Wi Fi Direct Simple AP Connection from the Cont...

Page 3: ...Original Message Card 99 Printing from Smart Devices 101 Using Epson iPrint 101 Using Epson Print Enabler 102 Using AirPrint 103 Canceling the Ongoing Job 103 Copying Copying Basics 104 Copying on 2 Sides 105 Copying Multiple Originals onto One Sheet 105 Various Copying Methods 105 Copying Photos 105 Copying in Various Layout 107 Basic Menu Options for Copying 108 Advanced Menu Options for Copying...

Page 4: ... Panel 155 Uninstalling Applications 156 Uninstalling Applications Windows 156 Uninstalling Applications Mac OS 157 Printing Using a Network Service 157 Solving Problems Checking the Printer Status 159 Checking Messages on the LCD Screen 159 Checking the Printer Status Windows 160 Checking the Printer Status Mac OS 160 Checking the Software Status 161 Removing Jammed Paper 161 Paper Does Not Feed ...

Page 5: ...Like Shadows Appear 181 Cannot Scan the Correct Area on the Scanner Glass 181 Text is Not Recognized Correctly when Saving as a Searchable PDF 181 Cannot Solve Problems in the Scanned Image 182 Other Scanning Problems 183 Scanning Is Too Slow 183 Scanning Stops when Scanning to PDF Multi TIFF 183 Other Problems 183 Slight Electric Shock when Touching the Printer183 Operation Sounds Are Loud 183 Ca...

Page 6: ...ersions of the above manuals with the following methods Paper manual Visit the Epson Europe support website at http www epson eu Support or the Epson worldwide support website at http support epson net Digital manual Start EPSON Software Updater on your computer EPSON Software Updater checks for available updates of Epson software applications and the digital manuals and allows you to download the...

Page 7: ...vious page perform the following operation on your keyboard Windows Hold down Alt and then press Mac OS Hold down the command key and then press Printing only the pages you need You can extract and print only the pages you need Click Print in the File menu and then specify the pages you want to print in Pages in Pages to Print To specify a series of pages enter a hyphen between the start page and ...

Page 8: ...ing on the model the method of operation is the same Some of the menu items on the LCD screen vary depending on the model and settings Operating System References Windows In this manual terms such as Windows 10 Windows 8 1 Windows 8 Windows 7 Windows Vista Windows XP refer to the following operating systems Additionally Windows is used to refer to all versions Microsoft Windows 10 operating system...

Page 9: ...y unplugged Do not place or store the printer outdoors near excessive dirt or dust water heat sources or in locations subject to shocks vibrations high temperature or humidity Take care not to spill liquid on the printer and not to handle the printer with wet hands Keep the printer at least 22 cm away from cardiac pacemakers Radio waves from this printer may adversely affect the operation of cardi...

Page 10: ... provide adequate short circuit protection and over current protection for the printer When connecting the printer to a computer or other device with a cable ensure the correct orientation of the connectors Each connector has only one correct orientation Inserting a connector in the wrong orientation may damage both devices connected by the cable Place the printer on a flat stable surface that ext...

Page 11: ...ections on these devices Advisories and Warnings for Using Memory Cards Do not remove a memory card or turn off the printer while the memory card light is flashing The methods for using memory cards vary according to card type Be sure to refer to the manual packaged with your memory card for details Use only memory cards compatible with the printer Advisories and Warnings for Using the LCD Screen ...

Page 12: ...per straight into the printer Slide to the edges of the paper D Legal paper guide Slide out to load legal size paper A Document cover Blocks external light while scanning B Scanner glass Place the originals C Control panel Indicates the printer s status and allows you to make print settings Printer Basics Part Names and Functions 12 ...

Page 13: ...cartridge holder Install the ink cartridges Ink is ejected from the print head nozzles underneath A Maintenance box cover Remove when replacing the maintenance box The maintenance box is a container that collects a very small amount of surplus ink during cleaning or printing B Rear cover Remove when removing jammed paper C AC inlet Connects the power cord D USB port Connects a USB cable to connect...

Page 14: ...select a menu or to make settings E Selects the number of pages to print F Stops the current operation G Returns to the previous screen H Use the u d l r buttons to move the focus to the target and then press the OK button to open the selected menu or to make settings I Applies to a variety of functions depending on the situation J Starts an operation such as printing or copying Basic Screen Confi...

Page 15: ... menu Settings Network Settings Wi Fi Setup The printer is not connected to a wireless Wi Fi network The printer is searching for SSID unset IP address or having a problem with a wireless Wi Fi network The printer is connected to a wireless Wi Fi network The number of bars indicates the signal strength of the connection The more bars there are the stronger the connection The printer is not connect...

Page 16: ... feature Move the focus to the setting item using the u d l r buttons and then press the OK button to switch the item on or off To enter the value name address and so on move the focus to the input field using the u d l r buttons and then press the OK button to display the on screen keyboard Printer Basics Basic Screen Configuration Basic Operations 16 ...

Page 17: ...d symbols You can also switch them by using the button D Switches the character type You can enter alphanumerics and symbols You can also switch them by using the button E Changes the keyboard layout F Enters frequently used email domain addresses or URLs by simply selecting the item G Enters a space H Enters character I Deletes a character to the left On screen Keypad You can enter numbers by usi...

Page 18: ...ns You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD screen Press button Displays the help screen Select How To and then select the items that you want to view Select How To at the bottom of the operation screen Displays the context sensitive animation A Indicates the total number of steps and the current step number In the example above it...

Page 19: ...o return to the previous step C Indicates your progress through the current step The animation repeats when the progress bar reaches the end D Press r button to move to the next step Printer Basics Viewing Animations 19 ...

Page 20: ...e on page 22 Making Wi Fi Settings from the Printer on page 22 Wi Fi Direct Simple AP Connection Use this connection method when you are not using Wi Fi at home or at the office or when you want to connect the printer and the computer or smart device directly In this mode the printer acts as an access point and you can connect up to four devices to the printer without having to use a standard acce...

Page 21: ...ler to connect the printer to a computer You can run the installer using one of the following methods Setting up from the website Access the following website and then enter the product name Go to Setup and then start setting up http epson sn Setting up using the software disc only for the models that come with a software disc and users with computers with disc drives Insert the software disc into...

Page 22: ... we recommend connecting the computer first Making Wi Fi Settings from the Printer You can make network settings from the printer s control panel in several ways Choose the connection method that matches the environment and conditions that you are using If you know the information for the access point such as SSID and password you can make settings manually If the access point supports WPS you can...

Page 23: ... access point Note If you are using an access point with its default settings the SSID and password are on the label If you do not know the SSID and password contact the person who set up the access point or see the documentation provided with the access point 1 Select on the home screen To select an item move the focus to the item using the u d l r buttons and then press the OK button 2 Select Wi...

Page 24: ...oint or contact the person who set it up 7 When you have finished select OK 8 Check the settings and then select Start Setup 9 Select Dismiss to finish Note If you fail to connect load A4 size plain paper and then select Print Check Report to print a connection report 10 Press the button Related Information Basic Operations on page 16 Entering Characters on page 17 Checking the Network Connection ...

Page 25: ...curity light flashes If you do not know where the WPS button is or there are no buttons on the access point see the documentation provided with your access point for details 6 Press the OK button on the printer 7 Close the screen The screen automatically closes after a specific length of time Note If connection fails restart the access point move it closer to the printer and try again If it still ...

Page 26: ...ork connection is already set up the connection details are displayed Select Change Settings to change the settings 4 Select Others PIN Code Setup WPS 5 Use your computer to enter the PIN code an eight digit number displayed on the printer s control panel into the access point within two minutes Note See the documentation provided with your access point for details on entering a PIN code 6 Press t...

Page 27: ...m the computer or smart device again If you do not want to connect every time you turn the printer on or off we recommend using Wi Fi network by connecting the printer to an access point 1 Select on the home screen To select an item move the focus to the item using the u d l r buttons and then press the OK button 2 Select Wi Fi Direct 3 Press the OK button If you have made Wi Fi Direct Simple AP s...

Page 28: ...he focus to the item using the u d l r buttons and then press the OK button 2 Select Network Settings Advanced 3 Select the menu item for settings and then select or specify the setting values 4 Select Start Setup Related Information Basic Operations on page 16 Setting Items for Advanced Network Settings on page 28 Setting Items for Advanced Network Settings Select the menu item for settings and t...

Page 29: ...ct when you are using the printer in a home network environment Use Select when you are using a proxy server in your network environment and you want to set it to the printer Enter the proxy server address and port number Checking the Network Connection Status You can check the network connection status in the following way Network Icon You can check the network connection status and strength of t...

Page 30: ...s printed on two or more pages Printing a Network Connection Report You can print a network connection report to check the status between the printer and the access point 1 Load papers 2 Select Settings on the home screen To select an item move the focus to the item using the u d l r buttons and then press the OK button 3 Select Network Settings Connection Check The connection check starts 4 Selec...

Page 31: ...Error code b Messages on the Network Environment Related Information E 2 E 3 E 7 on page 32 E 5 on page 33 E 6 on page 33 E 8 on page 34 E 9 on page 34 E 10 on page 34 E 11 on page 35 E 12 on page 35 E 13 on page 36 Message on the Network Environment on page 37 Network Settings Checking the Network Connection Status Printing a Network Connection Report 31 ...

Page 32: ...z The printer does not support SSIDs at 5 GHz If you are using push button setup to establish a network connection make sure your access point supports WPS You cannot use push button setup if your access point does not support WPS Makes sure your SSID uses only ASCII characters alphanumeric characters and symbols The printer cannot display an SSID that contains non ASCII characters Makes sure you ...

Page 33: ...t or contact your network administrator for assistance Solutions Check if MAC address filtering is disabled If it is enabled register the printer s MAC address so that it is not filtered See the documentation provided with the access point for details You can check the printer s MAC address from the Network Status part on the network connection report If your access point is using shared authentic...

Page 34: ...ontact your network administrator for assistance Solutions Check the following Devices are turned on You can access the Internet and other computers or network devices on the same network from the devices you want to connect to the printer If still does not connect your printer and network devices after confirming the above turn off the access point Wait for about 10 seconds and then turn it on Th...

Page 35: ...heet on page 37 E 11 Message Setup is incomplete Confirm default gateway setup Connection using the EpsonNet Setup is available Contact your network administrator for assistance Solutions Check the following The default gateway address is correct if you set the printer s TCP IP Setup setting to Manual The device that is set as the default gateway is turned on Set the correct default gateway addres...

Page 36: ...Connection and network setup of the PC or other device is correct Contact your network administrator for assistance Solutions Check the following Network devices such as an access point hub and router are turned on The TCP IP Setup for network devices has not been set up manually If the printer s TCP IP Setup is set automatically while the TCP IP Setup for other network devices is performed manual...

Page 37: ...multaneously connect up to four computers and smart devices in Wi Fi Direct Simple AP connection To add another computer or smart device disconnect one of the connected devices first Printing a Network Status Sheet You can check the detailed network information by printing it 1 Load papers 2 Select Settings To select an item move the focus to the item using the u d l r buttons and then press the O...

Page 38: ...es Insert the software disc into the computer and then follow the on screen instructions Selecting Change the Connection Methods Follow the on screen instructions until the following screen is displayed Select Change or re set the connection method on the Select Software Installation screen and then click Next Disabling Wi Fi from the Control Panel When Wi Fi is disabled the Wi Fi connection is di...

Page 39: ...ed close the screen The screen automatically closes after a specific length of time 7 Press the button Disconnecting Wi Fi Direct Simple AP Connection from the Control Panel Note When Wi Fi Direct Simple AP connection disabled all computers and smart devices connected to the printer in Wi Fi Direct Simple AP connection are disconnected If you want to disconnect a specific device disconnect from th...

Page 40: ...cific length of time 7 Press the button Restoring the Network Settings from the Control Panel You can restore all network settings to their defaults 1 Select Settings on the home screen To select an item move the focus to the item using the u d l r buttons and then press the OK button 2 Select Restore Default Settings Network Settings 3 Check the message and then select Yes 4 When a completion mes...

Page 41: ...Related Information Basic Operations on page 16 Network Settings Restoring the Network Settings from the Control Panel 41 ...

Page 42: ...5 cm 4 6 in 20 2 Epson Matte Paper Heavyweight A4 20 Epson Double Sided Matte Paper A4 1 Manual Epson Photo Quality Ink Jet Paper A4 100 1 You can load up to 30 sheets for paper with one side already printed 2 Load one sheet of paper at a time if the paper does not feed correctly or if the printout has uneven colors or smears Note The availability of paper varies by location For the latest informa...

Page 43: ...inting from computer or smart device is available 2 You can load up to 30 sheets for paper with one side already printed 3 Paper on which information such as the sender s name or corporation name are pre printed in the header There must be a margin of 3 mm or more at the top of the paper 2 sided printing and borderless printing are not available for letterhead paper Paper Handling Precautions Read...

Page 44: ... on the printout Make sure you are using long grain paper If you are not sure what type of paper you are using check the paper packaging or contact the manufacturer to confirm the paper specifications Related Information Printer Specifications on page 185 Loading Paper in the Paper Cassette 1 Open the front cover until it clicks 2 Check that the printer is not operating and then slide out the pape...

Page 45: ...ide facing down load paper until it touches the back of the paper cassette cImportant Do not load more than the maximum number of sheets specified for the paper 8 5 x 13 in Load paper using the line Preparing the Printer Loading Papers Loading Paper in the Paper Cassette 45 ...

Page 46: ...nd paper type settings screen by selecting Settings Printer Settings Paper Source Setting Paper Setup For letterhead paper select Letterhead as the paper type For letterhead paper if you print on paper that is smaller than the setting in the printer driver the printer may print beyond the edges of the paper which can lead to ink smears on your printouts and excess ink building up inside the printe...

Page 47: ... edges of the envelopes Fan and align the edges of the envelopes before loading When the stacked envelopes are puffed up with air press them down to flatten them before loading Do not use envelopes that are curled or folded Using these envelopes causes paper jams and smears on the printout Do not use envelopes with adhesive surfaces on the flaps or window envelopes Avoid using envelopes that are t...

Page 48: ...Premium Glossy Photo Paper Prem Glossy Epson Premium Glossy Epson Premium Semigloss Photo Paper Prem Semigloss Epson Premium Semigloss Epson Photo Paper Glossy Glossy Photo Paper Glossy Epson Matte Paper Heavyweight Epson Double Sided Matte Paper Epson Photo Quality Ink Jet Paper Matte Epson Matte Placing Originals Placing Originals on the Scanner Glass cImportant When placing bulky originals such...

Page 49: ...ginals after scanning Note If you leave the originals on the scanner glass for a long time they may stick to the surface of the glass How to Place Various Originals Placing Photos for Copying You can place multiple photos at a time to make separate copies The photos should be larger than 30 40 mm Place a photo 5 mm away from the corner mark of the scanner glass and leave 5 mm between photos You ca...

Page 50: ...ode in Epson Scan 2 Place the photos 4 5 mm away from the horizontal and vertical edges of the scanner glass and place them at least 20 mm apart from each other The photos should be larger than 15 15 mm Note Enable the Thumbnail check box at the top of the preview window Inserting a Memory Card Supported Memory Cards miniSD miniSDHC microSD microSDHC microSDXC Preparing the Printer Inserting a Mem...

Page 51: ...nter starts reading the data and the light flashes When reading is complete the light stops flashing and remains on cImportant Insert a memory card straight into the printer 2 When you have finished using the memory card make sure the light is not flashing and then push the card to remove it Preparing the Printer Inserting a Memory Card Inserting and Removing a Memory Card 51 ...

Page 52: ...ct File Sharing and a connection method Windows Select an external storage device in Computer or My Computer The data on the external storage device is displayed Note If you connected the printer to the network without the software disc or Web Installer map a memory card slot or USB port as a network drive Open Run and enter a printer name XXXXX or a printer s IP address XXX XXX XXX XXX to Open Ri...

Page 53: ... printer off automatically when it is not used for a specified period of time You can adjust the time before power management is applied Any increase will affect the product s energy efficiency Please consider the environment before making any change Power Off Settings Your product may have this feature or the Power Off Timer feature depending on the location of purchase Power Off If Inactive Sele...

Page 54: ... to reduce noise during printing however this may lower the print speed Depending on the paper type and print quality settings you selected there may be no difference in the printer s noise level Ink Drying Time Select the ink drying time you want to use when performing 2 sided printing The printer prints the other side after printing one side If your printout is smeared increase the time setting ...

Page 55: ...h the connection see the report to solve the problem Advanced Make the following detailed settings Device Name TCP IP Proxy Server Related Information Making Wi Fi Settings Manually on page 23 Making Wi Fi Settings by Push Button Setup WPS on page 24 Making Wi Fi Settings by PIN Code Setup WPS on page 26 Making Wi Fi Direct Simple AP Connection Settings on page 27 Printing a Network Status Sheet o...

Page 56: ... Using a Network Service on page 157 Menu Options for File Sharing Select the menus on the control panel as described below Settings File Sharing Select the connection method between the printer and a computer that will have write access to the memory device inserted in the printer Read and write access is given to the computer with the priority connection Only read access is given to other comput...

Page 57: ...ttings except for network settings to their defaults All Settings Resets all settings to their defaults Saving Power The printer enters sleep mode or turns off automatically if no operations are performed for a set period You can adjust the time before power management is applied Any increase will affect the product s energy efficiency Please consider the environment before making any change Depen...

Page 58: ...r Power Off If Disconnected and then make settings Select Sleep Timer or Power Off Timer and then make settings Note Your product may have the Power Off Settings or Power Off Timer feature depending on the location of purchase Preparing the Printer Saving Power Saving Power Control Panel 58 ...

Page 59: ...e and Sound Right click on your printer and select Printing preferences Windows XP Click the start button and select Control Panel Printers and Other Hardware Printers and Faxes Right click on your printer and select Printing preferences Accessing the printer driver from the printer icon on the task bar The printer icon on the desktop task bar is a shortcut icon allowing you to quickly access the ...

Page 60: ...displays Help When you select Print Preview you can see a preview of your document before printing 6 Click OK to close the printer driver window 7 Click Print Note When you select Print Preview a preview window is displayed To change the settings click Cancel and then repeat the procedure from step 2 Related Information Available Paper and Capacities on page 42 Loading Paper in the Paper Cassette ...

Page 61: ...vailable when EPSON Status Monitor 3 is enabled However it may not be available when the printer is accessed over a network or is used as a shared printer Note To enable EPSON Status Monitor 3 click Extended Settings on the Maintenance tab and then select Enable EPSON Status Monitor 3 1 On the printer driver s Main tab select an option from 2 Sided Printing 2 Click Settings make the appropriate se...

Page 62: ... page 75 Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper Print Settings On the printer driver s Main tab select 2 Up or 4 Up as the Multi Page setting Note This feature is not available for borderless printing Related Information Printing Basics on page 59 Main Tab on page 75 Printing Printing from the Printer Driver on Windows Printing Severa...

Page 63: ...size of a document by a specific percentage or to fit the paper size you loaded in the printer Print Settings On the printer driver s More Options tab select the document size from the Document Size setting Select the paper size you want to print on from the Output Paper setting Select Reduce Enlarge Document and then select Fit to Page or Zoom to When you select Zoom to enter a percentage Select ...

Page 64: ...taping them together Note This feature is not available for borderless printing Print Settings On the printer driver s Main tab select 2x1 Poster 2x2 Poster 3x3 Poster or 4x4 Poster as the Multi Page setting If you click Settings you can select the panels that you do not want to print You can also select the cutting guide options Related Information Printing Basics on page 59 Main Tab on page 75 P...

Page 65: ...nd Overlapping Alignment Marks is selected in Print Cutting Guides 1 Prepare Sheet 1 and Sheet 2 Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks Printing Printing from the Printer Driver on Windows Printing One Image on Multiple Sheets for Enlargement Cre 65 ...

Page 66: ...pe the two sheets together from the back 3 Cut the taped sheets in two along the vertical red line through the alignment markers this time the line to the left of the cross marks Printing Printing from the Printer Driver on Windows Printing One Image on Multiple Sheets for Enlargement Cre 66 ...

Page 67: ...eet 3 and Sheet 4 together 6 Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks Printing Printing from the Printer Driver on Windows Printing One Image on Multiple Sheets for Enlargement Cre 67 ...

Page 68: ... Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks and then temporarily tape them together from the back Printing Printing from the Printer Driver on Windows Printing One Image on Multiple Sheets for Enlargement Cre 68 ...

Page 69: ...rizontal red line through the alignment markers this time the line above the cross marks 9 Tape the sheets together from the back Printing Printing from the Printer Driver on Windows Printing One Image on Multiple Sheets for Enlargement Cre 69 ...

Page 70: ...uch as a user name and printing date in headers or footers Print Settings On the printer driver s More Options tab click Watermark Features and then select Header Footer Click Settings and then select the items you want to print Printing Printing from the Printer Driver on Windows Printing with a Header and Footer 70 ...

Page 71: ...ilable under the following conditions Paper Plain paper Copy paper Borderless Not selected Quality Standard Automatic 2 sided printing Not selected Color Correction Automatic Note You can also add your own anti copy pattern Print Settings On the printer driver s More Options tab click Watermark Features and then select Anti Copy Pattern Click Settings to change details such as the size or density ...

Page 72: ... Arranger Lite window before adding all the print data to the Print Project the print job you are currently working on is canceled Click Save from the File menu to save the current job The extension of the saved files is ecl To open a Print Project click Job Arranger Lite on the printer driver s Maintenance tab to open the Job Arranger Lite window Next select Open from the File menu to select the ...

Page 73: ... More Options tab select Custom as the Color Correction setting Click Advanced to open the Color Correction window and then select the method of color correction Note Automatic is selected as default on the More Options tab With this setting the colors are automatically adjusted to match the paper type and print quality settings PhotoEnhance on the Color Correction window adjusts the color by anal...

Page 74: ...n Only enable this feature if the bar code you printed cannot be scanned You can use this feature under the following conditions Paper Plain paper Copy paper or Envelope Quality Standard Standard Vivid The print quality may be changed when printing The print speed may become slower and print density may become higher Note Deblurring may not always be possible depending on the circumstances Print S...

Page 75: ...tabs Reset Defaults Return all settings to their factory default values The settings on the More Options tab are also reset to their defaults Ink Levels Displays the approximate ink levels Paper Source Select the paper source from which the paper is fed Select Auto Select to automatically select the paper source selected in the print settings on the printer s control panel If the printer has only ...

Page 76: ...ve Presets You can add or remove your own presets for frequently used print settings Select the preset you want to use from the list Show Settings Displays a list of items currently set on the Main and More Options tabs Reset Defaults Return all settings to their factory default values The settings on the Main tab are also reset to their defaults Document Size Select the size of your document Outp...

Page 77: ...ws you to make settings for items on the EPSON Status Monitor 3 window Extended Settings Allows you to make a variety of settings Right click each item to view the Help for more details Print Queue Displays the jobs waiting to be printed You can check pause or resume print jobs Language Changes the language to be used on the printer driver window To apply the settings close the printer driver and ...

Page 78: ...e Apple menu Printers Scanners or Print Scan Print Fax remove the printer and then add the printer again macOS Mojave 10 14 cannot access Print Settings in applications made by Apple such as TextEdit 5 Change the settings as necessary See the menu options for the printer driver for details 6 Click Print Related Information Available Paper and Capacities on page 42 Loading Paper in the Paper Casset...

Page 79: ...ed Printing Settings from the pop up menu Select the method of 2 sided printing and then make the Document Type settings Note Printing speed may be reduced depending on the document type When printing photos with dense data select Text Graphics or Text Photos in the Document Type setting If the printouts are smeared or ink bleeds through to the other side of the paper adjust the Print Density and ...

Page 80: ...Printing Basics on page 77 Menu Options for Layout on page 82 Printing and Stacking in Page Order Reverse Order Printing You can print from the last page so that the documents are stacked in page order Print Settings Select Paper Handling from the pop up menu Select Reverse as the Page Order setting Related Information Printing Basics on page 77 Printing Printing from the Printer Driver on Mac OS ...

Page 81: ...e menu of the application Click Page Setup and then select your printer in Format For Select the size of the data to be printed from Paper Size enter a percentage in Scale and then click OK Select Page Setup from the File menu of the application Select your printer in Format For Select the size of the data to be printed from Paper Size enter a percentage in Scale and then click OK Select Print fro...

Page 82: ...he computer However you cannot cancel a print job from the computer once it has been completely sent to the printer In this case cancel the print job by using the printer s control panel Canceling Click the printer icon in the Dock Select the job you want to cancel and then do one of the following OS X Mountain Lion or later Click next to the progress meter Mac OS X v10 6 8 to v10 7 x Click Delete...

Page 83: ...e Select the paper size to print on Scale down only Select when reducing the size of the document Menu Options for Cover Page Print Cover Page Select whether or not to print a cover page When you want to add a back cover select After document Cover Page Type Select the contents of the cover page Menu Options for Print Settings Paper Source Select the paper source from which the paper is fed If the...

Page 84: ...Click Options Supplies Options or Driver Operation Settings of the Mac OS Printer Driver Skip Blank Page Avoids printing blank pages Quiet Mode Prints quietly However the print speed may be slower Permit temporary black printing Prints only with black ink temporarily High Speed Printing Prints when the print head moves in both directions The print speed is faster but the quality may decline Output...

Page 85: ... r buttons and then press the OK button 5 Select Print 6 Select the photo you want to print on the select photo screen Note Select at the top right of the screen to display the Select Photo Menu If you specify a date by using Browse only photos of the specified date are displayed 7 Set the number of prints using the or button When printing more than one photo display the photos using the l or r bu...

Page 86: ...elect Photo Screen Single View on page 87 Menu Options for Selecting Photos on page 93 Menu Options for Paper and Print Settings on page 93 Guide to the Preview Screen on page 88 Guide to the Edit Photo Screen on page 88 Menu Options for Editing Photos on page 94 Guide to the Select Photo Screen Tile View You can select photos from the thumbnail screen This is useful when selecting a few photos fr...

Page 87: ... Displays Exif information such as the shooting date or shutter speed C Enlarges a photo Press the button to enlarge the photo and press the u d l r buttons to display the part you want to check Press the OK button to return to the original view Enlargement on this screen does not change the print result D Sets the number of prints by pressing the or button Related Information Menu Options for Sel...

Page 88: ... and then press the OK button to display the keypad If the value does not change you cannot set the number of copies on this screen Related Information Guide to the Edit Photo Screen on page 88 Guide to the Edit Photo Screen You can crop or rotate the photo or apply color correction Switch between Correction Off and Correction On using the button When Correction On is selected the color correction...

Page 89: ...tton B Prints in sepia or monochrome C Applies color correction You can select the level of correction for certain items using the and buttons Related Information Menu Options for Editing Photos on page 94 Printing in Various Layouts You can print the photos on your memory device in various layouts such as 2 up and 4 up Photos are placed automatically 1 Load paper in the printer 2 Insert a memory ...

Page 90: ...erting a Memory Card on page 50 Menu Options for Paper and Print Settings on page 93 Guide to the Select Photo Screen Tile View on page 86 Guide to the Select Photo Screen Single View on page 87 Menu Options for Selecting Photos on page 93 Guide to the Preview Screen on page 88 Guide to the Edit Photo Screen on page 88 Menu Options for Editing Photos on page 94 Printing ID Photos You can print ID ...

Page 91: ...on page 87 Menu Options for Selecting Photos on page 93 Menu Options for Paper and Print Settings on page 93 Guide to the Preview Screen on page 88 Guide to the Edit Photo Screen on page 88 Menu Options for Editing Photos on page 94 Printing Photos with a Template You can print the photos on your memory card in various layouts such as 2 up 4 up and upper half You can select where to place the phot...

Page 92: ... the message and then select Dismiss 13 If you want to edit the photo select the photo and then select Edit Photos Note When you have finished editing select Done to return to the Place Photos screen 14 Repeat steps 10 to 13 until all photos are placed and then press the button 15 Press the button to edit the photos as necessary 16 Enter the number of copies and then press the x button Related Inf...

Page 93: ...anges the display order of photos in ascending or descending order Select all photos Selects all the photos and sets the number of prints Deselect all photos Returns the number of prints of all photos to 0 zero Select Group Select this menu to select another group Menu Options for Paper and Print Settings Paper Size Select the paper size you loaded Paper Type Select the paper type you loaded Paper...

Page 94: ...lear All Settings Resets the paper and print settings to their defaults Menu Options for Editing Photos Crop Crops a part of the photo You can move enlarge or reduce the cropping area Filter Prints in sepia or monochrome Adjustments Applies color corrections using the Enhance or Fix Red Eye feature Enhance Select one of the image adjustment options Auto People Landscape or Night Scene produces sha...

Page 95: ...mage Saturation Adjusts the vividness of the image Printing from the Various prints Menu on the Control Panel Printing a Schedule You can easily print a Monthly or Weekly schedule 1 Load paper in the printer 2 Select Various prints on the control panel To select an item move the focus to the item using the u d l r buttons and then press the OK button 3 Select Schedule 4 Select the type of schedule...

Page 96: ...r in the printer 2 Select Various prints on the control panel To select an item move the focus to the item using the u d l r buttons and then press the OK button 3 Select Ruled Paper 4 Select the type of ruled line 5 Make the paper settings 6 Press the r button 7 Enter the number of copies and then press the x button Related Information Loading Paper in the Paper Cassette on page 44 List of Paper ...

Page 97: ... the type of writing paper 7 Make the paper settings and then press the r button 8 Select the photo you want to print on the select photo screen 9 Select Use This Photo 10 Press the button if you want to print in landscape orientation 11 Enter the number of copies and then press the x button Related Information Loading Paper in the Paper Cassette on page 44 List of Paper Type on page 48 Inserting ...

Page 98: ...ut of the envelope 8 Select whether or not to print fold lines 9 Enter the number of copies and then press the x button Related Information Loading Paper in the Paper Cassette on page 44 List of Paper Type on page 48 Menu Options for Paper and Print Settings on page 93 Guide to the Preview Screen on page 88 Folding Envelopes After printing a diagram of an envelope print an instruction sheet that s...

Page 99: ...n sheet 6 When finished unfold them and remove the instruction sheet and then fold only the envelope diagram again along its creases Related Information Loading Paper in the Paper Cassette on page 44 List of Paper Type on page 48 Menu Options for Paper and Print Settings on page 93 Guide to the Preview Screen on page 88 Printing an Original Message Card You can easily print original message cards ...

Page 100: ...e photo as necessary 12 Enter the number of copies and then press the x button Related Information Loading Paper in the Paper Cassette on page 44 List of Paper Type on page 48 Inserting a Memory Card on page 50 Menu Options for Printing Original Message Cards on page 100 Menu Options for Paper and Print Settings on page 93 Guide to the Preview Screen on page 88 Guide to the Edit Photo Screen on pa...

Page 101: ...vice that is connected to the same wireless network as your printer or remote print printing from a remote location over the Internet To use remote print register your printer in the Epson Connect service Related Information Printing Using a Network Service on page 157 Installing Epson iPrint You can install Epson iPrint on your smart device from the following URL or QR code http ipr to c Printing...

Page 102: ...n this is displayed as a button press it to display the paper settings currently set on the printer G Displays photos and documents you selected H Starts printing Note To print from the document menu using iPhone iPad and iPod touch running iOS start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes Using Epson Print Enabler You can wirelessly...

Page 103: ...ireless printing from iPhone iPad iPod touch and Mac without the need to install drivers or download software Note If you disabled paper configuration messages on your product control panel you cannot use AirPrint See the link below to enable the messages if necessary 1 Load paper in your product 2 Set up your product for wireless printing See the link below http epson sn 3 Connect your Apple devi...

Page 104: ...s necessary Note If you select Advanced Settings tab you can make settings such as Multi Page or Quality If the combination of settings you require is not available is displayed Select the setting item to check the details and then change the settings 4 Enter the number of copies 5 Press the x button Related Information Placing Originals on page 48 Basic Menu Options for Copying on page 108 Advanc...

Page 105: ...to a single sheet of paper 1 Select Copy on the home screen To select an item move the focus to the item using the u d l r buttons and then press the OK button 2 Select Advanced Settings tab Multi Page and select 2 up You can also specify the orientation and size of the original 3 Select Copy tab and then press the x button Related Information Copying Basics on page 104 Various Copying Methods Cop...

Page 106: ...ea frame using the u d l r buttons and then change the frame size using the or button 7 Set the number of copies as necessary and then press the x button Menu Options for Paper and Print Settings for Copying Photos Restore Color Restores the color of faded photos Paper Size Select the paper size you loaded Paper Type Select the paper type you loaded Paper Cassettes Check the paper source that you ...

Page 107: ... the focus to the item using the u d l r buttons and then press the OK button 3 Select Various copies and then select a copy menu ID Card Scans both sides of an ID card and copies onto one side of A4 size paper Book Copy Copies two A4 facing pages of a book and so on onto a single sheet of paper Borderless Copy Copies without margins around the edges The image is enlarged a little to remove margin...

Page 108: ...ded originals onto both sides of a single sheet of paper Select the orientation of your original and the binding position of the paper Density Increase the level of density when the copying results are faint Decrease the level of density when ink smears Preview Shows a scanned image to preview the copy results Advanced Menu Options for Copying Note The items may not be available depending on other...

Page 109: ...site side may be cropped Paper Size Select the paper size you loaded Paper Type Select the paper type you loaded Paper Cassettes Check the paper source that you want to use Multi Page Single Page Copies a single sided original onto a single sheet 2 up Copies two single sided originals onto a single sheet in 2 up layout Select the orientation and the size of your original Quality Select the print q...

Page 110: ...s Before scanning make settings on the Epson Connect Computer WSD You can save the scanned image to a computer connected to the printer using WSD feature If you are using the Windows 7 Windows Vista you need to make WSD settings on your computer before scanning Related Information Scanning to a Memory Card on page 110 Scanning to a Computer Event Manager on page 112 Scanning to the Cloud on page 1...

Page 111: ...anning to a Memory Card B W Color Select whether to scan in color or in monochrome JPEG PDF Select the format in which to save the scanned image Quality Original Type Select the type of your original Resolution Select the scanning resolution Advanced Menu Options for Scanning to a Memory Card Scan Settings Scan Size Select the scan size To crop the white space around the text or image when scannin...

Page 112: ...network you can select the computer to which you want to save the scanned image You can display up to 20 computers on the printer s control panel If you set Network Scan Name Alphanumeric on Epson Event Manager it is displayed on the control panel 5 Select to select how to save the scanned image to a computer Save as JPEG Saves the scanned image in JPEG format Save as PDF Saves the scanned image i...

Page 113: ...t the scan settings for Follow custom setting in Epson Event Manager See the Epson Event Manager help for details 1 Start Epson Event Manager 2 Make sure that your scanner is selected as the Scanner on the Button Settings tab on the main screen Scanning Scanning Using the Control Panel Scanning to a Computer Event Manager 113 ...

Page 114: ...3 Click Make Job Settings Scanning Scanning Using the Control Panel Scanning to a Computer Event Manager 114 ...

Page 115: ...e color for saving the scanned image Target Folder Select the save folder for the scanned image Filename Prefix Start Number Change the settings for the file name you want to save File Format Select the save format Launch Action Select the action when scanning Test Settings Starts test scanning using current settings 5 Click OK to return to the main screen Scanning Scanning Using the Control Panel...

Page 116: ...d images to cloud services Before using this feature make settings using Epson Connect See the following Epson Connect portal website for details https www epsonconnect com http www epsonconnect eu Europe only 1 Make sure that you have made settings using Epson Connect 2 Place the originals Scanning Scanning Using the Control Panel Scanning to the Cloud 116 ...

Page 117: ... x button Related Information Placing Originals on page 48 Basic Menu Options for Scanning to the Cloud B W Color Select whether to scan in color or in monochrome JPEG PDF Select the format in which to save the scanned image Advanced Menu Options for Scanning to the Cloud Original Type Select the type of your original Scan Settings Scan Size Select the scan size To crop the white space around the ...

Page 118: ...ance using this feature 1 Place the originals 2 Select Scan on the home screen To select an item move the focus to the item using the u d l r buttons and then press the OK button 3 Select Computer WSD 4 Select a computer 5 Press the x button Setting Up a WSD Port This section explains how to set up a WSD port for Windows 7 Windows Vista Note For Windows 10 Windows 8 1 Windows 8 the WSD port is set...

Page 119: ... displayed Click Uninstall and start again if the Uninstall screen is displayed Note The printer name you set on the network and model name EPSON XXXXXX XX XXXX are displayed on the network screen You can check the printer s name set on the network from the printer s control panel or by printing a network status sheet 4 Click Your device is ready to use Scanning Scanning Using the Control Panel Sc...

Page 120: ...ter Scanning Using Epson Scan 2 You can scan by using the scanner driver Epson Scan 2 See the Epson Scan 2 help for an explanation of each setting item Related Information Placing Originals on page 48 Application for Scanning Documents and Images Epson Scan 2 on page 149 Scanning Documents Document Mode Using Document Mode in Epson Scan 2 you can scan originals using detailed settings that are sui...

Page 121: ...n Select the resolution Note The Document Source setting is fixed as Scanner Glass You cannot change this setting If you set Add or edit pages after scanning you can scan additional originals after scanning the original In addition if you set the Image Format as PDF or Multi TIFF you can save the scanned images as one file 5 Make other scan settings if necessary You can preview the scanned image b...

Page 122: ...e brightness for the scanned image Contrast You can adjust the contrast for the scanned image Gamma You can adjust the gamma brightness of the intermediate range for the scanned image Threshold You can adjust the border for monochrome binary black and white Unsharp Mask You can enhance and sharpen the outlines of the image Descreening You can remove moiré patterns web like shadows that appear when...

Page 123: ...he scanned image from the list You can select another folder or create a new folder by selecting Select from the list 7 Click Scan Scanning Photos or Pictures Photo Mode Using Photo Mode in Epson Scan 2 you can scan originals with wide variety of image adjustment features that are suitable for photos or pictures 1 Place the originals By placing multiple originals on the scanner glass you can scan ...

Page 124: ...ed image Resolution Select the resolution Note The Document Source setting is fixed as Scanner Glass and the Document Type setting is fixed as Reflective Reflective means originals which are not transparent for example ordinary papers or photos You cannot change these settings Scanning Scanning from a Computer Scanning Using Epson Scan 2 124 ...

Page 125: ... as thumbnails Note To preview the entire scanned area clear the Thumbnail check box at the top of the preview widow 6 Confirm the preview and make image adjustment settings on the Advanced Settings tab if necessary Scanning Scanning from a Computer Scanning Using Epson Scan 2 125 ...

Page 126: ...ing printed papers such as a magazine Dust Removal You can remove dust on the scanned image Note The items may not be available depending on other settings you made Depending on the original the scanned image may not be adjusted correctly When multiple thumbnails are created you can adjust the image quality for each thumbnail Depending on the adjustment items you can adjust the quality of scanned ...

Page 127: ...a smartphone or tablet that is connected to the same wireless network as your printer You can save the scanned data on a smart device or to Cloud services send it by email or print it Installing Epson iPrint You can install Epson iPrint on your smart device from the following URL or QR code http ipr to c Scanning Using Epson iPrint Start Epson iPrint from your smart device and select the item you ...

Page 128: ...rinter you do not need to select it again from the next time D Displays the scanning screen E Displays the screen where you can make scan settings such as resolution F Displays scanned images G Starts scanning H Displays the screen where you can save scanned data to a smart device or Cloud services I Displays the screen where you can send scanned data by email J Displays the screen where you can p...

Page 129: ...he printer driver window 2 Click EPSON Status Monitor 3 on the Maintenance tab Note If EPSON Status Monitor 3 is disabled click Extended Settings on the Maintenance tab and then select Enable EPSON Status Monitor 3 Related Information Accessing the Printer Driver on page 59 Checking the Status of the Remaining Ink and the Maintenance Box Mac OS 1 Select System Preferences from the menu Printers Sc...

Page 130: ...large cartridge Visit the following website for information on Epson s ink cartridge yields http www epson eu pageyield Related Information Technical Support Web Site on page 195 Ink Cartridge Handling Precautions Read the following instructions before replacing ink cartridges Storing precautions for ink Keep the ink cartridges out of direct sunlight Do not store the ink cartridges in high or free...

Page 131: ...e side of the ink cartridge when you remove it from the package Do not shake cartridges after opening the package as they may leak You must remove the yellow tape from the cartridge before installing it otherwise print quality may decline or you may not be able to print Do not remove or tear the label on the cartridge this can cause leakage Do not remove the transparent seal from the bottom of the...

Page 132: ...ped with a green chip that monitors information such as the amount of remaining ink for each cartridge This means that even if the cartridge is removed from the printer before it is expended you can still use the cartridge after reinserting it back into the printer However when reinserting a cartridge some ink may be consumed to guarantee printer performance For maximum ink efficiency only remove ...

Page 133: ...ails Caution Be careful not to trap your hand or fingers when opening or closing the scanner unit Otherwise you may be injured Note You can continue printing even after the printer indicates that ink is low However prepare new ink cartridges as soon as possible Related Information Ink Cartridge Codes on page 130 Ink Cartridge Handling Precautions on page 130 Maintenance Box Code Epson recommends t...

Page 134: ...e the maintenance box refer to the animations displayed on the control panel The need for replacement of the box does not mean that your printer has ceased to operate in accordance with its specifications The Epson warranty does not cover the cost of this replacement It is a user serviceable part Note When it is full you cannot print until the maintenance box is replaced to avoid ink leakage Howev...

Page 135: ...print with black ink 2 Check the message and then select Proceed 3 If you want to print in monochrome select No remind me later The ongoing job is canceled 4 Now you can copy originals on plain paper in monochrome Select the feature you want to use on the home screen Note Borderless copying is not available Replacing Ink Cartridges and Other Consumables Temporarily Printing with Black Ink Temp 135...

Page 136: ...ter s control panel 2 Access the printer driver window 3 Clear Borderless on the Main tab 4 Select plain papers or Envelope as the Paper Type setting on the Main tab 5 Select Grayscale 6 Set the other items on the Main and More Options tabs as necessary and then click OK 7 Click Print Replacing Ink Cartridges and Other Consumables Temporarily Printing with Black Ink Temp 136 ...

Page 137: ...inters Scanners or Print Scan Print Fax and then select the printer Click Options Supplies Options or Driver 4 Select On as the Permit temporary black printing setting 5 Access the print dialog 6 Select Print Settings from the pop up menu 7 Select any paper size except for a borderless size as the Paper Size setting 8 Select plain papers or Envelope as the Media Type setting 9 Select Grayscale 10 ...

Page 138: ...ance tab and then select Enable EPSON Status Monitor 3 Composite black looks slightly different from pure black In addition the print speed is reduced To maintain the quality of the print head black ink is also consumed Options Description Yes Select to use a mixture of color inks to create black This window is displayed the next time you print a similar job No Select to continue using the remaini...

Page 139: ...repeat the head cleaning if necessary We recommend to turn off the printer If print quality has still not improved contact Epson support To prevent the print head from drying out do not unplug the printer while the power is on Checking and Cleaning the Print Head Control Panel 1 Load A4 size plain paper in the printer 2 Select Maintenance on the home screen To select an item move the focus to the ...

Page 140: ...lated Information Loading Paper in the Paper Cassette on page 44 Accessing the Printer Driver on page 59 Checking and Cleaning the Print Head Mac OS 1 Load A4 size plain paper in the printer 2 Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer 3 Click Options Supplies Utility Open Printer Utility 4 Click Nozzle Check 5 Follow the on screen...

Page 141: ... Basic Alignment and then follow the on screen instructions to print an alignment pattern 6 Follow the on screen instructions to align the print head Find and select the number for the pattern that has the least misaligned vertical line 7 Select Vertical Alignment and then print an alignment pattern 8 Find and select the number for the most solid pattern in each group 9 Select Ruled Line Alignment...

Page 142: ...arated and overlapping pattern Related Information Loading Paper in the Paper Cassette on page 44 Cleaning the Paper Path When the printouts are smeared or paper does not feed correctly clean the roller inside cImportant Do not use tissue paper to clean the inside of the printer The print head nozzles may be clogged with lint Cleaning the Paper Path for Ink Smears When the printouts are smeared or...

Page 143: ...an the paper path Note Repeat this procedure until the paper is not smeared with ink Related Information Loading Paper in the Paper Cassette on page 44 Cleaning the Paper Path for Paper Feeding Problems When paper is not fed from paper cassette correctly clean the roller inside 1 Turn off the printer by pressing the P button 2 Unplug the power cord and then disconnect the power cord 3 Disconnect t...

Page 144: ... while rotating it with the cloth 7 Return the printer to its normal position and then insert the paper cassette cImportant Do not leave the printer standing for a long time 8 Connect the power cord Cleaning the Scanner Glass When the copies or scanned images are smeared clean the scanner glass cImportant Never use alcohol or thinner to clean the printer These chemicals can damage the printer Main...

Page 145: ...the glass A damaged glass surface can decrease the scan quality Cleaning the Translucent Film When the printout is not improved after aligning the print head or cleaning the paper path the translucent film inside the printer may be smeared Items required Cotton swabs several Water with a few drops of detergent 2 to 3 drops of detergent in 1 4 cup of tap water Light for checking smears cImportant D...

Page 146: ...ars such as finger marks or grease on the translucent film A go to the next step A Translucent film B Rail cImportant Be careful not to touch the rail B Otherwise you may not be able to print Do not wipe off the grease on the rail because this is necessary for operations Maintaining the Printer Cleaning the Translucent Film 146 ...

Page 147: ...film the springs of the film may be dislocated and the printer may be damaged 5 Use a new dry cotton swab to wipe the film cImportant Do not leave any fibers on the film Note To prevent the smear from spreading frequently replace the cotton swab with a new one 6 Repeat steps 4 and 5 until the film is not smeared 7 Visually check that the film is not smeared Maintaining the Printer Cleaning the Tra...

Page 148: ...e user name and the password If you forget them you will need to contact Epson service support Running Web Config on a Web Browser 1 Check the printer s IP address Select the network icon on the printer s home screen and then select the active connection method to confirm the printer s IP address Note You can also check the IP address by printing the network connection report 2 Launch a Web browse...

Page 149: ...k the URL Since the printer uses a self signed certificate when accessing HTTPS a warning is displayed on the browser when you start Web Config this does not indicate a problem and can be safely ignored Running Web Config on Mac OS 1 Select System Preferences from the Apple menu Printers Scanners or Print Scan Print Fax and then select the printer 2 Click Options Supplies Show Printer Webpage Sinc...

Page 150: ...n connected to the scanner If you want to connect to another network select Scanner Settings to open the Scanner Settings screen 2 Add the network scanner Enter the following items and then click Add Model Select the scanner you want to connect to Name Enter the scanner name within 32 characters Search for Network When the computer and the scanner are on the same network the IP address is displaye...

Page 151: ...8 1 Windows 8 Enter the application name in the search charm and then select the displayed icon Windows 7 Click the start button and then select All Programs Epson Software Epson ScanSmart Starting on Mac OS Select Go Applications Epson Software Epson ScanSmart Application for Quick and Fun Printing from a Computer Epson Photo Epson Photo is an application that allows you to easily print images wi...

Page 152: ...g the Printer from a Smart device Epson Smart Panel Epson Smart Panel is an application that allows you to perform printer operations easily including printing copying or scanning from a smart device such as a smartphone or tablet You can connect the printer and smart device over a wireless network check the ink levels and printer status and check for solutions if an error occurs You can also copy...

Page 153: ... EPSON Software Updater s Auto Update Settings Starting on Windows Windows 10 Click the start button and then select Epson Software EPSON Software Updater Windows 8 1 Windows 8 Enter the application name in the search charm and then select the displayed icon Windows 7 Windows Vista Windows XP Click the start button and then select All Programs or Programs Epson Software EPSON Software Updater Note...

Page 154: ...Mac OS Go Applications Epson Software EpsonNet EpsonNet Config SE EpsonNet Config Installing the Latest Applications Note When reinstalling an application you need to uninstall it first 1 Make sure the printer and the computer are available for communication and the printer is connected to the Internet 2 Start EPSON Software Updater The screenshot is an example on Windows 3 For Windows select your...

Page 155: ... Note If your printer is not listed check that it is correctly connected to the computer and that the printer is on Updating the Printer s Firmware using the Control Panel If the printer is connected to the Internet you can update the printer s firmware using the control panel You can also set the printer to regularly check for firmware updates and notify you if any are available 1 Select Settings...

Page 156: ...ications Log in to your computer as an administrator Enter the administrator password if the computer prompts you Uninstalling Applications Windows 1 Press the P button to turn off the printer 2 Quit all running applications 3 Open Control Panel Windows 10 Click on the start button and then select Windows System Control Panel Windows 8 1 Windows 8 Select Desktop Settings Control Panel Windows 7 Wi...

Page 157: ...ll drivers for Epson inkjet printers on the computer If you use multiple Epson inkjet printers and you only want to delete some drivers delete all of them first and then install the necessary printer driver again Note If you cannot find the application you want to uninstall in the application list you cannot uninstall using the Uninstaller In this situation select Go Applications Epson Software se...

Page 158: ... directly to a printer on the same wireless LAN Scan to Cloud This application allows you to send the scanned data you want to print to another printer You can also upload the scanned data to available Cloud services Remote Print Driver This is a shared driver supported by Remote Print Driver When printing using a printer in a remote location you can print by changing the printer on the usual appl...

Page 159: ...nter s borderless printing ink pad has reached the end of its service life It is not a user replaceable part Please contact Epson support Contact Epson or an authorised Epson service provider to replace the borderless printing ink pad It is not a user serviceable part However non printing features such as scanning are available Paper Configuration is set to Off Some features such as paper size and...

Page 160: ...d this can only be performed by an authorised Epson Service provider The Epson warranty does not cover the cost of this replacement Related Information Contacting Epson Support on page 196 Installing the Latest Applications on page 154 Updating the Printer s Firmware using the Control Panel on page 155 Checking the Printer Status Windows 1 Access the printer driver window 2 Click EPSON Status Moni...

Page 161: ...careful not to touch the protruding parts to avoid injury cImportant Remove the jammed paper carefully Removing the paper vigorously may cause damage to the printer Paper Does Not Feed Correctly Check the following points and then take the appropriate actions to solve the problem Place the printer on a flat surface and operate in the recommended environmental conditions Use paper supported by this...

Page 162: ...ch is loaded in the printer before you reload the paper Paper is Ejected During Printing When you load letterhead paper paper on which information such as the sender s name or corporation name are pre printed in the header select Letterhead as the paper type setting Power and Control Panel Problems Power Does Not Turn On Make sure the power cord is securely plugged in Hold down the P button for a ...

Page 163: ...to connect the printer directly to the computer If the USB cable cannot be recognized change the port or change the USB cable If the printer cannot print using a USB connection try the following Disconnect the USB cable from the computer Right click on the printer icon displayed on the computer and then select Remove Device Next connect the USB cable to the computer and try a test print Re set the...

Page 164: ...r Related Information Connecting to a Computer on page 21 Checking the Software and Data Make sure that a genuine Epson printer driver is installed If a genuine Epson printer driver is not installed the available functions are limited We recommend using a genuine Epson printer driver See the related information link below for details If you are printing a large data size image the computer may run...

Page 165: ...enu Printers Scanners or Print Scan Print Fax and then select the printer Click Options Supplies and if the Options tab and Utility tab are displayed on the window a genuine Epson printer driver is installed on your computer Related Information Installing the Latest Applications on page 154 Solving Problems Cannot Print from a Computer Checking the Software and Data 165 ...

Page 166: ...nters and Faxes see the following to select the icon Example USB connection EPSON XXXX Series Network connection EPSON XXXX Series network If you install the printer driver multiple times copies of printer driver may be created If copies such as EPSON XXXX Series copy 1 are created right click the copied driver icon and then click Remove Device Make sure the printer port is selected correctly in P...

Page 167: ... Information Printing a Network Connection Report on page 30 Messages and Solutions on the Network Connection Report on page 31 Cannot Connect from Devices Even Though Network Settings are No Problems If you cannot connect from the computer or smart device to the printer even though the network connection report does not show any problems see the following When you are using multiple access points...

Page 168: ...cannot connect to the printer because the printer only supports communication over 2 4 GHz Connect the computer or smart device to the same SSID as the printer Most access points have a privacy separator feature that blocks communication between connected devices If you cannot communicate between the printer and the computer or smart device even if they are connected to the same network disable th...

Page 169: ...work Settings Network Status You can check the SSID for Wi Fi and Wi Fi Direct Simple AP from each menu Checking the SSID for the Computer Windows Click in the task tray on the desktop Check the name of the connected SSID from the list displayed Solving Problems When You Cannot Make Network Settings Checking the SSID for the Computer 169 ...

Page 170: ...int setting on Web Config Related Information Connecting to a Smart Device on page 22 Application for Configuring Printer Operations Web Config on page 148 Printout Problems Printout is Scuffed or Color is Missing If you have not used the printer for a long time the print head nozzles may be clogged and ink drops may not be discharged Perform a nozzle check and then clean the print head if any of ...

Page 171: ...n page 139 Colored Banding Appears at Intervals of Approximately 3 3 cm Select the appropriate paper type setting for the type of paper loaded in the printer Align the print head using the Horizontal Alignment feature When printing on plain paper print using a higher quality setting Related Information List of Paper Type on page 48 Aligning the Print Head on page 140 Solving Problems Printout Prob...

Page 172: ...er s More Options tab Mac OS Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer Click Options Supplies Options or Driver Select Off as the High Speed Printing setting Print Quality is Poor Check the following if the print quality is poor due to blurry prints banding missing colors faded colors and misalignment in the prints Checking the pr...

Page 173: ... ink cartridge within six months of opening the package Try to use genuine Epson ink cartridges This product is designed to adjust colors based on the use of genuine Epson ink cartridges The use of non genuine ink cartridges may cause print quality to decline Related Information Checking and Cleaning the Print Head on page 139 Aligning the Print Head on page 140 Available Paper and Capacities on p...

Page 174: ...n performing manual 2 sided printing make sure that the ink is completely dry before reloading the paper Related Information Loading Paper in the Paper Cassette on page 44 Cleaning the Paper Path for Ink Smears on page 142 Paper is Smeared During Automatic 2 Sided Printing When using the automatic 2 sided printing feature and printing high density data such as images and graphs set the print densi...

Page 175: ...setting from Auto Correct to any other option If changing the setting does not work use any color correction method other than PhotoEnhance in Color Management Related Information Adjusting the Print Color on page 73 Cannot Print Without Margins Make borderless setting in the print settings If you select a paper type that does not support borderless printing you cannot select Borderless Select a p...

Page 176: ...ust the margin setting in the application so that it falls within the printable area Related Information Loading Paper in the Paper Cassette on page 44 Placing Originals on the Scanner Glass on page 48 Cleaning the Scanner Glass on page 144 Printable Area on page 185 Printed Characters Are Incorrect or Garbled Connect the USB cable securely to the printer and the computer Cancel any paused print j...

Page 177: ...s on page 144 Basic Menu Options for Copying on page 108 Moiré Cross Hatch Patterns Appear in the Copied Image Change the reduce and enlarge setting or place the original at a slightly different angle Related Information Basic Menu Options for Copying on page 108 An Image of the Reverse Side of the Original Appears in the Copied Image For a thin original place the original on the scanner glass and...

Page 178: ...ng setting Disable quiet mode This feature slows down the printing speed Control Panel Select on the home screen and then disable Quiet Mode Windows Select Off as the Quiet Mode setting on the printer driver s Main tab Mac OS Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer Click Options Supplies Options or Driver Select Off as the Quiet...

Page 179: ...on or press and hold it select Control Panel enter Scanner and Camera in the search charm click View scanners and cameras and then check if the printer is displayed Windows 8 1 Windows 8 Select Desktop Settings Control Panel enter Scanner and Camera in the search charm click Show Scanner and Camera and then check if the printer is displayed Windows 7 Click the start button and select Control Panel...

Page 180: ... tab and then adjust the Brightness This feature may not be available depending on the settings on the Main Settings tab Image Type or other settings on the Advanced Settings tab In Document Mode in Epson Scan 2 select the Advanced Settings tab and then Image Option Text Enhancement When scanning from the scanner glass place black paper or a desk pad over the original Related Information Scanning ...

Page 181: ...glass When placing multiple originals on the scanner glass make sure there is a gap of at least 20 mm 0 79 in between the originals When scanning from the control panel and selecting the auto scan area cropping function remove any trash or dirt from the scanner glass and document cover If there is any trash or dirt around the original the scanning range expands to include it Related Information Pl...

Page 182: ...lems in the Scanned Image If you have tried all of the solutions and have not solved the problem initialize the Epson Scan 2 settings using Epson Scan 2 Utility Note Epson Scan 2 Utility is an application that comes with Epson Scan 2 1 Start Epson Scan 2 Utility Windows 10 Click the start button and then select EPSON Epson Scan 2 Utility Windows 8 1 Windows 8 Enter the application name in the sear...

Page 183: ...ng Epson Scan 2 on page 120 Other Problems Slight Electric Shock when Touching the Printer If many peripherals are connected to the computer you may feel a slight electric shock when touching the printer Install a ground wire to the computer that is connected to the printer Operation Sounds Are Loud If operations sounds are too loud enable Quiet Mode Enabling this feature may reduce printing speed...

Page 184: ...ta cannot be saved Application Is Blocked by a Firewall for Windows Only Add the application to the Windows Firewall allowed program in security settings on the Control Panel Is Displayed on the Photo Selection Screen is displayed on the LCD screen when the image file is not supported by the product Solving Problems Other Problems Is Displayed on the Photo Selection Screen 184 ...

Page 185: ...kness is within this range the paper may not feed in the printer or the print quality may decline depending on the paper properties or quality Printable Area Printable Area for Single Sheets Print quality may decline in the shaded areas due to the printer s mechanism Printing with borders A 3 0 mm 0 12 in B 3 0 mm 0 12 in C 41 0 mm 1 61 in D 37 0 mm 1 46 in Borderless printing A 44 0 mm 1 73 in B ...

Page 186: ...anning Resolution 1200 dpi main scan 2400 dpi sub scan Output Resolution 50 to 9600 dpi in 1 dpi increments Color Depth Color 48 bits per pixel internal 16 bits per pixel per color internal 24 bits per pixel external 8 bits per pixel per color external Grayscale 16 bits per pixel internal 8 bits per pixel external Black and white 16 bits per pixel internal 1 bits per pixel external Light Source LE...

Page 187: ...Print Remote Print IPv4 AirPrint iOS Mac OS IPv4 IPv6 iOS 5 or later Mac OS X v10 7 or later Network Scanning Epson Scan 2 IPv4 IPv6 Event Manager IPv4 Epson Connect Scan to Cloud IPv4 AirPrint Scan IPv4 IPv6 OS X Mavericks or later Fax Send a fax IPv4 Receive a fax IPv4 AirPrint Faxout IPv4 IPv6 Wi Fi Specifications Standards IEEE802 11b g n 1 2 Frequency Range 2 4 GHz Maximum Radio Frequency Pow...

Page 188: ...ater External Storage Device Specifications Supported Memory Card Specifications Compatible Memory Cards Maximum Capacities miniSD 2 GB miniSDHC 32 GB microSD 2 GB microSDHC 32 GB microSDXC 64 GB SD 2 GB SDHC 32 GB SDXC 64 GB Attach an adapter to fit the memory card slot Otherwise the card may get stuck Supported Data Specifications File Format JPEGs JPG with the Exif Version 2 31 standard taken b...

Page 189: ...mm 14 8 in Depth 503 mm 19 8 in Height 187 mm 7 4 in Weight Approx 5 5 kg 12 1 lb Without the ink cartridges and the power cord Electrical Specifications Power Supply Rating AC 100 240 V AC 220 240 V Rated Frequency Range 50 60 Hz 50 60 Hz Rated Current 0 4 0 2 A 0 2 A Power Consumption with USB Con nection Standalone copying Approx 12 0 W ISO IEC24712 Ready mode Approx 5 3 W Sleep mode Approx 0 7...

Page 190: ...dges Storage Temperature 30 to 40 C 22 to 104 F Freezing Temperature 16 C 3 2 F Ink thaws and is usable after approximately 3 hours at 25 C 77 F You can store for one month at 40 C 104 F Environmental Specifications for Ink Cartridges Storage Temperature 30 to 40 C 22 to 104 F Freezing Temperature 16 C 3 2 F Ink thaws and is usable after approximately 3 hours at 25 C 77 F You can store for one mon...

Page 191: ... and Slovakia Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the products Restrictions on Copying Observe the following restrictions to ensure the responsible and legal use of the printer Copying of the following items is prohibited by law Bank bills coins government issued marketable securities government ...

Page 192: ...orting the printer avoid tilting it placing it vertically or turning it upside down otherwise ink may leak Leave the ink cartridges installed Removing the cartridges can dry out the print head and may prevent the printer from printing 1 Turn off the printer by pressing the P button 2 Make sure the power light turns off and then unplug the power cord cImportant Unplug the power cord when the power ...

Page 193: ...printer as shown below 10 Pack the printer in its box using the protective materials When you use the printer again make sure you remove the tape securing the ink cartridge holder If print quality has declined the next time you print clean and align the print head Related Information Part Names and Functions on page 12 Appendix Transporting the Printer 193 ...

Page 194: ... or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson...

Page 195: ...red trademark of DENSO WAVE INCORPORATED in Japan and other countries Intel is a registered trademark of Intel Corporation Microsoft Windows and Windows Vista are registered trademarks of Microsoft Corporation Apple Mac macOS OS X Bonjour ColorSync Safari AirPrint iPad iPhone iPod touch and iTunes are trademarks of Apple Inc registered in the U S and other countries Use of the Works with Apple bad...

Page 196: ...el Product software version Click About Version Info or a similar button in the product software Brand and model of your computer Your computer operating system name and version Names and versions of the software applications you normally use with your product Note Depending on the product network settings may be stored in the product s memory Due to breakdown or repair of a product settings may b...

Page 197: ...perating your Epson product Our Pre sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located Many types of queries are answered here We encourage you to have all the relevant information on hand when you ring The more information you prepare the faster we can help solve the problem This information includes your Epson product...

Page 198: ...tation Help for Users in Singapore Sources of information support and services available from Epson Singapore are World Wide Web http www epson com sg Information on product specifications drivers for download Frequently Asked Questions FAQ Sales Enquiries and Technical Support via e mail are available Epson HelpDesk Toll Free 800 120 5564 Our HelpDesk team can help you with the following over the...

Page 199: ... Frequently Asked Questions FAQ Sales Enquiries questions through e mail Epson Hotline Phone 62 1500 766 Fax 62 21 808 66 799 Our Hotline team can help you with the following over the phone or fax Sales enquiries and product information Technical support Epson Service Center Province Company Name Address Phone E mail JAKARTA Epson Sales and Service Jakarta SUDIRMAN Wisma Keiai Lt 1 Jl Jenderal Sud...

Page 200: ...port epson indonesia co id PEKANBARU Epson Service Center PekanBaru Jl Tuanku Tambusai No 459 A Kel Tangkerang barat Kec Marpoyan damai Pekanbaru Riau 28282 0761 8524695 pkb technical epson indonesia co id pkb admin epson indonesia co id PONTIANAK Epson Service Center Pontianak Komp A yani Sentra Bisnis G33 Jl Ahmad Yani Pontianak Kalimantan Barat 0561 735507 767049 pontianak technical epson indon...

Page 201: ...l Bantarjati Kec Bogor Utara JAWA BARAT 16153 0251 8310026 bgr admin epson indonesia co id bgr technical epson indonesia co id SERANG EPSON SERVICE CENTER Serang Jl Ahmad Yani No 45C SERANG BANTEN 0254 7912503 srg admin epson indonesia co id srg technical epson indonesia co id PALU EPSON SALES AND SERVICE Palu Jl Juanda No 58 Palu Sulteng 0451 4012 881 plw admin epson indonesia co id plw technical...

Page 202: ...ng Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information Product information Answers to Frequently Asked Questions FAQs Latest versions of Epson product drivers Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers Phone 852 2827 8911 Fax 852 2827 4383 Help for Users...

Page 203: ...blic holidays Help for Users in the Philippines To obtain technical support as well as other after sales services users are welcome to contact the Epson Philippines Corporation at the telephone fax numbers and e mail address below World Wide Web http www epson com ph Information on product specifications drivers for download Frequently Asked Questions FAQ and E mail Enquiries are available Epson P...

Page 204: ...Product usage questions or problems Enquiries on repair service and warranty Epson Philippines Corporation Trunk Line 632 706 2609 Fax 632 706 2663 Appendix Where to Get Help Contacting Epson Support 204 ...

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