Epson XP-340 User Manual Download Page 199

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199

Blurry or Smeared Printout
Faint Printout or Printout Has Gaps
Grainy Printout
Incorrect Colors

Parent topic:

Solving Problems

White or Dark Lines in Printout

If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint:

• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if

necessary.

• Make sure the paper type setting matches the type of paper you loaded.

• Make sure you loaded the printable side of the paper correctly for your product.

• Turn off any high speed settings in your product software.

• Align the print head.

• You may need to replace the ink cartridges.

Parent topic:

Solving Print Quality Problems

Related concepts

Print Head Nozzle Check
Print Head Cleaning
Print Head Alignment

Related references

Paper or Media Type Settings - Control Panel and Epson iPrint
Paper or Media Type Settings - Product Software

Related topics

Loading Paper
Replacing Ink Cartridges

Summary of Contents for XP-340

Page 1: ...XP 340 User s Guide ...

Page 2: ......

Page 3: ...ng the Power and Sleep Timer Settings Windows 22 Changing the Power and Sleep Timer Settings Mac 23 Epson Connect Solutions for Smartphones Tablets and More 24 Setting Up Epson Connect Services 24 Using Epson Email Print 25 Using the Epson iPrint Mobile App 25 Using the Epson Creative Print Mobile App 26 Using Epson Remote Print 27 Using Google Cloud Print 27 Setting Up Google Cloud Print on a Chr...

Page 4: ...isabling Wi Fi Features 44 Loading Paper 46 Loading Paper for Documents and Photos 46 Loading Envelopes 50 Paper Loading Capacity 52 Available Epson Papers 53 Borderless Paper Type Compatibility 54 Paper or Media Type Settings Control Panel and Epson iPrint 55 Paper or Media Type Settings Product Software 56 Placing Originals on the Product 57 Placing Originals on the Scanner Glass 57 Copying 60 C...

Page 5: ...anguage of the Printer Software Screens 80 Changing Automatic Update Options 81 Printing on a Mac 82 Selecting Basic Print Settings Mac 83 Print Quality Settings Mac 87 Print Options Mac 87 Selecting Page Setup Settings Mac 88 Selecting Print Layout Options Mac 89 Managing Color Mac 89 Color Matching and Color Options Mac 90 Selecting Printing Preferences Mac 91 Printing Preferences Mac 92 Printin...

Page 6: ...aving Scanned Images to a Folder 121 Epson JPEG File Settings 122 Epson TIFF and Multi TIFF File Settings 124 Saving Scanned Documents as a Searchable PDF 125 Using Memory Cards with Your Product 127 Inserting a Memory Card 127 Memory Card Types 128 Memory Card File Specifications 128 Removing a Memory Card 129 Printing from a Memory Card 129 Viewing and Printing Individual Photos 130 Selecting Pr...

Page 7: ...Mac 154 Conserving Low Black Ink with Windows 156 Adjusting Print Quality 157 Print Head Maintenance 157 Print Head Nozzle Check 157 Checking the Nozzles Using the Product Control Panel 157 Checking the Nozzles Using a Computer Utility 160 Print Head Cleaning 161 Cleaning the Print Head Using the Product Control Panel 162 Cleaning the Print Head Using a Computer Utility 163 Print Head Alignment 16...

Page 8: ... a Network 187 Solving Copying Problems 188 Product Makes Noise But Nothing Copies 188 Product Makes Noise When It Sits for a While 188 Solving Paper Problems 188 Paper Feeding Problems 189 Paper Jam Problems 189 Paper Ejection Problems 191 Solving Problems Printing from a Computer 191 Nothing Prints 191 Product Icon Does Not Appear in Windows Taskbar 192 Error After Cartridge Replacement 193 Prin...

Page 9: ...s Distorted or Blurry 206 Image Colors are Patchy at the Edges 207 Image is Too Dark 207 Back of Original Image Appears in Scanned Image 207 Ripple Patterns Appear in an Image 208 Scanned Image Colors Do Not Match Original Colors 208 Scanned Image Edges are Cropped 208 Solving Memory Card Problems 209 Memory Card Does Not Fit Into a Slot 209 Cannot View or Print Photos from a Memory Card 209 Canno...

Page 10: ... and Approvals Specifications 222 Notices 224 Important Safety Instructions 224 General Product Safety Instructions 224 Ink Cartridge Safety Instructions 226 LCD Screen Safety Instructions 227 Wireless Connection Safety Instructions 227 FCC Compliance Statement 227 Binding Arbitration and Class Waiver 228 Trademarks 231 Copyright Notice 232 A Note Concerning Responsible Use of Copyrighted Material...

Page 11: ...11 XP 340 User s Guide Welcome to the XP 340 User s Guide For a printable PDF copy of this guide click here ...

Page 12: ...Mopria Print Service Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Control Panel See these sections to learn about the control panel and select control panel settings Control Panel Buttons and Lights Adjusting Control Panel Position Changing LCD Screen Language Turning Off Control...

Page 13: ...n adjust the position of the control panel to make it easier to use To raise the control panel lift it up from the bottom To lower the control panel squeeze the release bar and gently push the panel down Caution Do not lower the control panel without first squeezing the release bar or you may damage your product Parent topic Using the Control Panel Changing LCD Screen Language You can change the l...

Page 14: ...up and press the OK button You see this screen 3 Press the arrow buttons to select Printer Setup and press the OK button You see this screen 4 Press the arrow buttons to select Language and press the OK button 5 Press the arrow buttons to select a language and press the OK button ...

Page 15: ...ss the home button if necessary 2 Press the left or right arrow button to select Quiet Mode and press the OK button You see this screen 3 Select the Off setting and press the OK button Parent topic Using the Control Panel Product Parts Locations See these sections to identify the parts on your product Product Parts Top Product Parts Inside Product Parts Back Parent topic Product Basics ...

Page 16: ...16 Product Parts Top 1 Sheet feeder 2 Paper support and extension 3 Output tray 4 Paper stopper 5 Feeder guard ...

Page 17: ...17 6 Edge guide 1 Document cover 2 Scanner glass 3 Control panel 4 Control panel release bar beneath 5 Memory card slot 6 Memory card access light Parent topic Product Parts Locations ...

Page 18: ...18 Product Parts Inside 1 Scanner unit 2 Ink cartridge holder in home position Parent topic Product Parts Locations ...

Page 19: ...lly if it is not used for a period of time You can adjust the time period before power management begins but increasing the time reduces the product s energy efficiency Changing the Power Off and Sleep Timer Settings From the Control Panel Changing the Power and Sleep Timer Settings Windows Changing the Power and Sleep Timer Settings Mac Parent topic Product Basics ...

Page 20: ...e the time period before the printer enters sleep mode or turns off automatically 1 Press the home button if necessary 2 Press the left or right arrow button to select Setup and press the OK button You see this screen 3 Press the left or right arrow button to select Printer Setup and press the OK button You see this screen ...

Page 21: ...the up or down arrow button to select the time period you want then press the OK button 6 To change the Sleep Timer setting press the left or right arrow button to select Sleep Timer and press the OK button You see this screen 7 Press the up or down arrow button to select the time period you want then press the OK button ...

Page 22: ...he Windows Desktop and right click the product icon in the Windows taskbar 3 Select Printer Settings 4 Click the Maintenance tab 5 Click the Printer and Option Information button You see this screen 6 Select the length of time after which you want the product to automatically turn off when it is not in use as the Power Off Timer setting 7 Click Send 8 Select the time period you want before the pro...

Page 23: ... or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 3 Select Printer Settings You see this window 4 Select the length of time after which you want the product to automatically turn off when it is not in use as the Power Off Timer setting 5 Select the time period you wa...

Page 24: ...nt Mobile App Setting Up Epson Connect Services Using Epson Email Print Using the Epson iPrint Mobile App Using the Epson Creative Print Mobile App Using Epson Remote Print Parent topic Product Basics Related tasks Using Google Cloud Print Setting Up Google Cloud Print on a Chromebook Using AirPrint Using the Mopria Print Service Android Printing Using the Epson Print Enabler Using Fire OS Printin...

Page 25: ...to your network See the link below 2 If you did not already set up Email Print when you installed your product software see the link below to use your product control panel to activate your unique email address Or visit epson com connect U S epson ca connect Canada or epson com jm connect Caribbean to learn more about Email Print create your Epson Connect account and register your product to the E...

Page 26: ...ated tasks Setting Up Epson Connect Services Related topics Wi Fi Networking Using the Epson Creative Print Mobile App Use this free Apple and Android app to do the following Access and print your Facebook photos Create custom greeting cards and stationery Print onto CD DVDs Turn photos into coloring book templates 1 Connect your product to your wireless network See the link below 2 Visit epson co...

Page 27: ...ote Print Driver software 4 Download and install the Remote Print software 5 Enter the email address and optional access key of your Epson product during Remote Print setup 6 Now you are ready to print remotely Select the print command in your laptop or desktop computer application and choose the Remote Print option for your Epson product Parent topic Epson Connect Solutions for Smartphones Tablet...

Page 28: ...on screen instructions 10 Click Finish printer registration to complete setup and print a test page Your product is now linked to your Google Account and can be accessed from any Chromebook computer Apple or Android device with Internet access Visit Epson Support for Google Cloud Print U S or Epson Support for Google Cloud Print Canada for more information on using Google Cloud Print or the Google...

Page 29: ...een Your product s LCD screen displays a confirmation message 7 Select OK or press the OK button on your product to confirm the Google Cloud Print connection and print a test page Your product is now linked to your Google Account and can be accessed from any Chromebook iPhone or Android phone with Internet access Visit Epson Support for Google Cloud Print U S or Epson Support for Google Cloud Prin...

Page 30: ...droid phone or tablet Android v4 4 or later to your Epson product or any Mopria certified product from other manufacturers You can download the Mopria Print Service from Google Play Note For details on the Mopria Print Service click here U S or click here Canada 1 Connect your Epson product to your wireless network See the link below 2 On your Android device download the Mopria Print Service from ...

Page 31: ...king Using Fire OS Printing You can wirelessly print from Amazon Fire tablets and phones to your nearby networked Epson product There is no software to download no drivers to install and no cables to connect With just a few taps in Email Calendar Contacts and WPS Office you can send whatever is on the screen to an Epson product 1 Connect your Epson product to your wireless network See the link bel...

Page 32: ... 10 Mobile Printing one of many Epson Connect Partner Solutions and check the compatibility of your mobile device Parent topic Product Basics Related topics Wi Fi Networking Using Epson Print and Scan App with Windows Tablets You can use this free app to print photos and scan from your Windows Windows 8 or higher Surface RT or Pro tablet with networked Epson products Epson Print and Scan App allow...

Page 33: ...33 Parent topic Product Basics Related topics Wi Fi Networking ...

Page 34: ... Printing a Network Status Sheet Changing or Updating Network Connections Wi Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point The wireless router or access point can be connected to your computer over a wireless or wired network 1 Epson product 2 Wireless router or access point ...

Page 35: ...ctions on the Start Here sheet and install the necessary software The installer program guides you through network setup Note Breakdown or repair of this product may cause loss of network data and settings Epson is not responsible for backing up or recovering data and settings during or after the warranty period We recommend that you make your own backup or print out your network data and settings...

Page 36: ...assword or network name and then password Press the up and down arrow buttons to scroll through characters Then press the right arrow button to move to the next character To switch between ABC uppercase abc lowercase or 123 numbers and symbols press the home button To delete characters press the left arrow button When you finish entering characters press the OK button and wait while your product c...

Page 37: ... a wireless interface 3 Other wireless device You can select one of these modes to communicate with your computer or device Access point mode The product itself acts as the network access point for up to 4 devices When operating in this mode your product displays an AP connection symbol on the LCD screen Peer to peer mode The product communicates one to one with another Wi Fi Direct capable device...

Page 38: ...point 1 Press the home button if necessary 2 Press the arrow buttons to select Wi Fi Setup and press the OK button 3 Press the arrow buttons to select Wi Fi Direct and press the OK button 4 Press the OK button at the next two screens 5 After a moment press the OK button again You see your network name SSID and password displayed on a screen like this 6 Do one of the following To use the displayed ...

Page 39: ...ord must be at least 8 and no more than 22 characters long Press the up and down arrow buttons to scroll through characters Then press the right arrow button to move to the next character To switch between ABC uppercase abc lowercase or 123 numbers and symbols press the home button To delete characters press the left arrow When you finish entering characters press the OK button 8 Press the OK butt...

Page 40: ...ftware as described on the Start Here sheet If the connection symbol does not appear on the LCD screen Wi Fi Direct mode is not enabled Repeat these steps to try again Parent topic Wi Fi Direct Mode Setup Wi Fi Protected Setup WPS If your network uses a WPS enabled wireless router or access point you can quickly connect your product to the network using Wi Fi Protected Setup WPS Note To check if y...

Page 41: ... OK button 4 Press the arrow buttons to select Wi Fi and press the OK button twice You see this screen 5 Press the arrow buttons to select Push Button WPS and press the OK button 6 Follow the instructions on the LCD screen to complete WPS setup If the network connection is successful a Wi Fi icon with connection bars appears on the LCD screen Parent topic Wi Fi Protected Setup WPS Printing a Netwo...

Page 42: ...up and press the OK button You see this screen 3 Press the arrow buttons to select Network Settings and press the OK button 4 Press the arrow buttons to select Print Status Sheet and press the OK button You see this screen 5 Press the start button to print the network status sheet ...

Page 43: ...this by accessing your product s built in Web Config utility from a computer or other device that is connected to the same network as your product 1 Print a network status sheet 2 Locate the IP address for your product that is listed on the network status sheet 3 On a computer or other device connected to the same network as your product open a web browser 4 Enter your product s IP address into th...

Page 44: ...ext step 2 Download and install your product software from the Epson website using the instructions on the Start Here sheet Parent topic Changing or Updating Network Connections Related concepts Uninstall Your Product Software Disabling Wi Fi Features You may need to disable your product s Wi Fi features if you change your network connection type or need to solve a problem with your network connec...

Page 45: ...ss the arrow buttons to select Disable Wi Fi and press the OK button 6 Press the OK button to disable Wi Fi Parent topic Changing or Updating Network Connections Related tasks Setting Up Epson Connect Services ...

Page 46: ...city Available Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings Control Panel and Epson iPrint Paper or Media Type Settings Product Software Loading Paper for Documents and Photos You can print documents and photos on a variety of paper types and sizes 1 Flip the feeder guard forward 2 Pull up the paper support and its extension ...

Page 47: ...e end Note If you print on legal size or longer paper leave the paper stopper closed 4 Slide the edge guide left 5 If you are inserting a stack of paper fan the sheets first and tap the stack on a flat surface to even the edges Note Do not fan or curl photo paper ...

Page 48: ... paper glossy or printable side up and short edge first against the right side and beneath the line on the left edge guide 7 Slide the edge guide against the paper but not too tightly 8 Flip the feeder guard back ...

Page 49: ...setup screen from appearing automatically when you load paper select the Setup Printer Setup Paper Source Settings Paper Configuration setting and set it to Off This will also disable AirPrint Always follow these paper loading guidelines Load only the recommended number of sheets Load paper short edge first no matter which way your document faces Load letterhead or pre printed paper top edge first...

Page 50: ...pes You can print on plain paper envelopes in this size No 10 4 1 9 5 inches 105 241 mm 1 Flip the feeder guard forward 2 Pull up the paper support and its extension 3 Pull out the output tray and open the paper stopper ...

Page 51: ... Slide the edge guide against the envelopes but not too tightly 7 Flip the feeder guard back Always follow these envelope loading guidelines If you have trouble loading a stack of envelopes press each envelope flat before loading it or load one envelope at a time Do not load envelopes above the arrow mark inside the edge guide ...

Page 52: ... 80 sheets Epson Premium Presentation Paper Matte Epson Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Semi gloss 20 sheets Plain paper Legal 8 5 14 inches 216 356 mm or a user defined size Epson Ultra Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double sided Epson Brochure Flyer Paper Matte Double sid...

Page 53: ...1586 500 Epson Photo Paper Glossy 4 6 inches 102 152 mm S041809 S042038 50 100 Letter 8 5 11 inches 216 279 mm S041141 S041649 S041271 20 50 100 Epson Premium Photo Paper Glossy 4 6 inches 102 152 mm S041727 100 5 7 inches 127 178 mm S041464 20 8 10 inches 203 254 mm S041465 20 Letter 8 5 11 inches 216 279 mm S042183 S041667 25 50 Epson Ultra Premium Photo Paper Glossy 4 6 inches 102 152 mm S04218...

Page 54: ...tter 8 5 11 inches 216 279 mm S041341 50 Epson Brochure Flyer Paper Matte Double sided Letter 8 5 11 inches 216 279 mm S042384 150 Epson Photo Quality Self adhesive Sheets Letter 8 5 11 inches 216 279 mm S041106 10 Epson Iron on Cool Peel Transfer paper Letter 8 5 11 inches 216 279 mm S041153 10 Parent topic Loading Paper Borderless Paper Type Compatibility You can print borderless photos on compa...

Page 55: ... Self adhesive Sheets Epson Iron on Cool Peel Transfer paper Plain Paper Epson Premium Photo Paper Glossy Prem Glossy Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Photo Paper Glossy Glossy Epson Premium Photo Paper Semi gloss Prem Semi Gloss Epson Presentation Paper Matte Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double sided Epson Ultra Premium Pre...

Page 56: ...ltra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double sided Epson Ultra Premium Presentation Paper Matte Epson Brochure Flyer Paper Matte Double sided Premium Presentation Paper Matte Epson Premium Photo Paper Semi gloss Premium Photo Paper Sem...

Page 57: ...Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm 1 Open the document cover ...

Page 58: ...n place multiple originals on the scanner glass Just make sure they are at least 0 2 inch 4 5 mm away from the edge of the scanner glass and at least 0 8 inch 20 mm away from each other Note The edges of your original may be cropped by 0 06 inch 1 5 mm from the edge of the scanner glass Manually position your original away from the edges to prevent cropping ...

Page 59: ...59 3 Close the document cover gently to keep your original in place Parent topic Placing Originals on the Product Related topics Copying Scanning ...

Page 60: ...n copy color or black and white documents or photos onto various sizes and types of paper including Epson special papers 1 Place your original document or photo on the product 2 Load the paper you want to print on in the product 3 Press the home button if necessary 4 Press the left or right arrow button select Copy and press the OK button You see this screen 5 To print more than one copy press the...

Page 61: ...select one of the following Color for color copies B W for black and white copies 7 Press the OK button to view the print settings for the copies You see this screen 8 Press the down arrow button to view the individual settings You see this screen ...

Page 62: ...g Paper or Media Type Settings Control Panel and Epson iPrint Copying Options Related tasks Placing Originals on the Scanner Glass Related topics Loading Paper Paper Size Settings Copying Select the Paper Size setting that matches the paper you loaded You can copy on these paper sizes Letter 8 5 11 inches 216 279 mm A4 8 3 11 7 inches 210 297 mm 4 6 inches 102 152 mm 5 7 inches 127 178 mm Parent t...

Page 63: ...rge Actual Size Copies at 100 size unless you select a different percentage as the Custom Size setting Auto Fit Automatically sizes the image to fit the selected paper size setting Custom Automatically sizes the image by the percentage you select as the Custom Size setting Custom Size 25 to 400 Sets the relative size of the copied image Paper Size Various sizes Selects the paper size for the copy ...

Page 64: ...print with your product using any Windows application as described in these sections Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Options Windows Selecting a Printing Preset Windows Selecting Extended Settings Windows Printing Your Document or Photo Windows Selecting Default Print Settings Windows Changing Automatic U...

Page 65: ...your printer settings window 4 Select the size of the paper you loaded as the Document Size setting Note You can also select the User Defined setting to create a custom paper size 5 If you are printing a borderless photo select Borderless Note You must select a compatible borderless paper type and size to print without borders Check the borderless paper compatibility list for details ...

Page 66: ...e image on multiple sheets of paper select one of the settings in the Multi Page menu and select the printing options you want 12 To print multiple copies and arrange their print order select the Copies options 13 To preview your job before printing select Print Preview 14 To save your print job as a project that can be modified and combined with other print jobs select Job Arranger Lite 15 To red...

Page 67: ...nt Settings Windows Multi Page Printing Options Windows You can select any of the available options in the Multi Page menu to set up your multi page print job 2 Up and 4 Up Prints 2 or 4 pages on one sheet of paper Click the Page Order button to select page layout and border options 2 1 Poster 2 2 Poster 3 3 Poster 4 4 Poster Prints one image on multiple sheets of paper to create a larger poster C...

Page 68: ...t your double sided print job by printing one side and prompting you to flip the paper over on the short edge to print the other side 2 Click the Settings button You see this window 3 Select the double sided printing options you want to use 4 Click OK to return to the Main tab 5 Print a test copy of your double sided document to test the selected settings 6 Follow any instructions displayed on the...

Page 69: ...he desired direction Binding Margin Options Select options that define a wider margin to allow for binding Booklet Option Select the Booklet checkbox and a binding option to print double sided pages as a booklet Parent topic Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Options Windows You can select a variety of additional layout and printing options for y...

Page 70: ...ion for your image Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software Select Image Options to access additional settings for improving printed images 3 To add the following features click the Watermark Features button Watermark adds a visible watermark to your printout Note Click the Add Delete button t...

Page 71: ...r tones Depending on the selected color mode you can also adjust the midtone density using the Gamma setting Fix Photo Improves the color contrast and sharpness of flawed photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an inte...

Page 72: ... increase readability Emphasize Thin Lines Adjusts the weight of printed lines to increase visibility Edge Smoothing Smooths jagged edges in low resolution images such as screen captures or images from the Web Fix Red Eye Reduces or removes red eye in photos Print Text in Black Prints colored text in black For Color Text Prints colored text on a background pattern or underlined For Color Graphs an...

Page 73: ...ers or footers when you print The items are available to print at the top or bottom of your pages in either the left right or center of the page Note These settings are not saved with your document You can select to print the following information User Name Computer Name Date Date Time Collate Number copy number Note The user name computer name date and time come from the Windows Control Panel on ...

Page 74: ...ommon groups of print settings you can select a printing preset on the Main or More Options tab Note You can create your own preset by clicking the Add Remove Presets button 1 Click the Main or More Options tab You see the available Printing Presets on the left ...

Page 75: ...ing presets 4 To choose a preset for printing select it 5 Click OK Parent topic Printing with Windows Selecting Extended Settings Windows You can select additional settings that apply to all the print jobs you send to your product 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings 3 Click the Maintenance tab You see the maintenance option...

Page 76: ...h Windows Extended Settings Windows You can select from these settings on the Extended Settings window Show Progress Meter Displays the progress of print jobs as they are being printed Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues Separator Page Before each document prints a separator page containing the title user date and time Always Spool R...

Page 77: ...the resolution of print data to correct printing problems Refine screening pattern Prints graphics with a finer screening pattern Allow Applications to Perform ICM Color Matching Allows applications to perform ICM color matching Always Use the Driver s Paper Source Setting Prints using the paper source setting in the printer driver rather than the setting in your application Parent topic Selecting...

Page 78: ...78 You see your application s Print window such as this one 2 Click OK or Print to start printing Checking Print Status Windows Parent topic Printing with Windows ...

Page 79: ...tatus click Consumables Status Parent topic Printing Your Document or Photo Windows Selecting Default Print Settings Windows When you change your print settings in a program the changes apply only while you are printing in that program session If you want to change the print settings you use in all your Windows programs you can select new default print settings 1 Access the Windows Desktop and rig...

Page 80: ... them as needed for printing in any program session Changing the Language of the Printer Software Screens Parent topic Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings You see the printer s...

Page 81: ...ge you selected the next time you access them Parent topic Selecting Default Print Settings Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software You can change how often the software checks for updates or disable this feature 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select ...

Page 82: ...date feature you can check for updates manually Parent topic Printing with Windows Related tasks Checking for Software Updates Printing on a Mac You can print with your product using any Mac printing program as described in these sections Note If you have an Internet connection it is a good idea to check for updates to your product software on Epson s support website Selecting Basic Print Settings...

Page 83: ...you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your product as the Printer setting 4 If necessary click the arrow next to the Printer setting or the Show Details button to expa...

Page 84: ...int window may look different depending on your version of the Mac operating system and the application you are using 5 Select the Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing ...

Page 85: ...rint window check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 7 Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Print Settings from the pop up menu ...

Page 86: ...he paper type settings list for details 10 Select the Print Quality setting you want to use 11 Select any of the available print options Print Quality Settings Mac Print Options Mac Parent topic Printing on a Mac Related references Paper or Media Type Settings Product Software Related tasks Selecting Page Setup Settings Mac Selecting Print Layout Options Mac ...

Page 87: ...rint speed High Quality For photos and graphics with high print quality Best Quality For the best print quality but the slowest print speed Parent topic Selecting Basic Print Settings Mac Print Options Mac You can select any of the print options to customize your print Some options may be unavailable depending on other settings you have chosen Expansion If you selected a borderless paper size sett...

Page 88: ...t the Borderless checkbox or a paper size with a Borderless option You can also select a custom setting to create a custom paper size but the Quality setting will be limited to Normal Note You must select a compatible borderless paper type and size to print without borders Check the borderless paper compatibility list for details 2 Select the orientation of your document or photo as shown in the p...

Page 89: ...e pages select a Layout Direction setting To print borders around each page on the sheet select a line setting from the Border pop up menu To invert or flip the printed image select the Reverse page orientation or Flip horizontally settings Parent topic Printing on a Mac Managing Color Mac You can adjust the Color Matching and Color Options settings to fine tune the colors in your printout or turn...

Page 90: ... Parent topic Printing on a Mac Color Matching and Color Options Mac You can select from these settings on the Color Matching and Color Options menus Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management ColorSync Prints using standard color profiles for your product and paper to help match image colors You can custo...

Page 91: ... sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects Off No Color Adjustment Turns off color management in your printer software so you can manag...

Page 92: ... can select from these settings on the Options or Driver tab Skip Blank Page Ensures that your product does not print pages that contain no text or images Quiet Mode Lessens noise during printing when you select Plain Paper Bright White Paper as the paper Type or Media Type setting Permit temporary black printing Allows you to print using black ink when color ink is expended ...

Page 93: ...idirectional communication Allows the product to communicate with the computer Do not change the default setting unless you experience issues when using a shared printing pool Parent topic Selecting Printing Preferences Mac Printing Your Document or Photo Mac Once you have selected your print settings you are ready to print Click Print at the bottom of the print window Checking Print Status Mac Pa...

Page 94: ...ick the print job and click or Delete To pause a print job click the print job and click or Hold To resume a print job click the paused print job and click or Resume To pause printing for all queued print jobs click Pause or Pause Printer To display other printer information click Settings or Supply Levels Parent topic Printing Your Document or Photo Mac Cancelling Printing Using a Product Button ...

Page 95: ... from a Scanning Program Parent topic Scanning Starting a Scan Using the Product Control Panel You can scan an image to your computer using your product s control panel buttons Your product automatically selects suitable default scan settings but you can view or change them as necessary 1 Make sure you installed the product software and connected the product to your computer or network Note Restar...

Page 96: ...h MAPI type email such as Microsoft Outlook Windows Live Mail Mac Mail and Entourage but not web based email such as Gmail To Computer WSD lets you manage network scanning in Windows 10 Windows 8 x Windows 7 or Windows Vista English only Note To use this feature you must first set up WSD Web Services for Devices on the computer you want to scan to 5 Press the arrow buttons to select how you connec...

Page 97: ...s folder click Epson Software and select Event Manager 2 Open the Scanner Windows or Select Scanner Mac drop down list and select your product if necessary 3 Click Make Job Settings 4 Open the Edit Job Settings drop down list and select the scan button settings you want to view or change 5 Change the settings as necessary 6 Click OK 7 Click Close to close the Event Manager window Parent topic Star...

Page 98: ...98 Mac Open the Applications folder open the Epson Software folder and select Epson Scan 2 You see an Epson Scan 2 window like this ...

Page 99: ...99 ...

Page 100: ...ed image in the program 1 Open your scanning program and select its scanning option See your scanning program help for instructions 2 Select your product Note In certain programs you may need to select your product as the source first If you see a Select Source option choose it and select your product With Windows do not select a WIA option for your product it will not work correctly You see an Ep...

Page 101: ...101 ...

Page 102: ...can 2 Epson Scan 2 automatically scans your document and saves the scanned file in PDF format in your operating system s Documents or My Documents folder or opens it in your scanning program You can select settings preview and change the scanned file settings as necessary 1 Start Epson Scan 2 ...

Page 103: ...103 You see this window ...

Page 104: ...t to use for your scan 7 Click the Preview button Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window 8 Do one of the following If you re scanning in Document Mode select any of the additional settings that you want to use on the Main Settings tab If you re scanning in Photo Mode select the Color Management and Thumbnail Options settings as necessary 9 Click the...

Page 105: ...ble depending on other settings you have chosen Dual Image Output Scans the original image twice using different output settings Windows only After Scanning Option When scanning multi page originals lets you add additional pages or add and edit the pages in a job and save all of the scanned pages as one file Note You must select a file format that supports multi page such as PDF or Multi TIFF Pare...

Page 106: ...ograms Color Enhance Enhances the shades of the color you select in the scanned image This setting is available only if you select Grayscale or Black White as the Image Type setting Brightness Adjusts the overall lightness and darkness of the scanned image Contrast Adjusts the difference between the light and dark areas of the overall scanned image Saturation Adjusts the density of colors in the o...

Page 107: ...mat that is readable by Windows and Mac systems using Adobe Reader Acrobat or other programs You can save multi page documents in one PDF file Recognized text in the scanned document can be searched Parent topic Scanning in Epson Scan 2 Scan Resolution Guidelines The Resolution setting measured in dpi dots per inch controls the amount of detail captured in your scans Increasing the resolution rais...

Page 108: ...use your iOS or Android smartphone or tablet to scan original documents or photos on your networked product and save them as digital files on your device Follow the link here for more information on Epson iPrint Parent topic Scanning Related tasks Using the Epson iPrint Mobile App Scanning to Online Destinations Using Easy Photo Scan You can scan documents or photos and upload them to Facebook and...

Page 109: ...are and click Easy Photo Scan Select your product and click OK if necessary Windows 8 x Navigate to the Apps screen and select Easy Photo Scan Select your product and click OK if necessary Windows other versions Click or Start and select All Programs or Programs Select Epson Software and click Easy Photo Scan Select your product and click OK if necessary Mac Open the Applications folder click Epso...

Page 110: ...y Photo Scan help for additional information on image editing options 7 Repeat these steps for each image you want to upload 8 When you finish scanning click one of the destination icons to upload the images Note You may need to click the arrow next to the icons in order to see all of them The available icons may vary depending on the software version you are using Parent topic Scanning to Online ...

Page 111: ...scanned images to it 1 Scan your original using Easy Photo Scan 2 Click the icon You see a window like this Note If you have already configured a Facebook account in Easy Photo Scan you can select the Setting Name or Destination Name for the account click Login if necessary and click Send to upload your images 3 Click Login ...

Page 112: ... select the options you want 8 If you also want to save the images to a local folder select the Copy the image s to a local folder checkbox and select a folder 9 If you want to save the current settings click Edit or the Setting Name or Destination Name field and select Save As Enter a name for the setting and click OK 10 Click Send to upload the images to your Facebook account or click Cancel to ...

Page 113: ...for the account click Login if necessary and click Send to upload your images 3 Click Login 4 On the Application Authentication screen log into your Google account 5 Click Accept to allow Easy Photo Scan to upload images to your account An authentication code is generated 6 Copy the authentication code into the Please enter authentication code field and click OK ...

Page 114: ...select the Copy the image s to a local folder checkbox and select a folder 12 If you want to save the current settings click Edit or the Setting Name or Destination Name field and select Save As Enter a name for the setting and click OK 13 Click Send to upload the images to your Google Photos account or click Cancel to cancel the operation Parent topic Scanning to Online Destinations Using Easy Ph...

Page 115: ...ook from the Notebook list Note If you want to create a new notebook you must create it directly in Evernote 4 Select the image format for the uploaded files from the File or File Type list 5 If there are options for the selected file format click Options or Option and select the options you want 6 If you also want to save the images to a local folder select the Copy the image s to a local folder ...

Page 116: ...Evernote account or click Cancel to cancel the operation Parent topic Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to SugarSync You can configure a SugarSync account for use with Easy Photo Scan and upload your scanned images 1 Scan your original using Easy Photo Scan 2 Click ...

Page 117: ...unt information in the E Mail Address and Password fields 4 Select a Place option for the uploaded images Note In SugarSync the Magic Briefcase is now called My SugarSync Uploads to the Magic Briefcase appear in the My SugarSync folder 5 Enter a folder name in the Folder field If you enter the name of an existing folder the images are uploaded to that folder If the folder does not exist a new fold...

Page 118: ... image s to a local folder checkbox and select a folder 11 If you want to save the current settings click Edit or the Setting Name or Destination Name field and select Save As Enter a name for the setting and click OK 12 Click Send to upload the images to your SugarSync account or click Cancel to cancel the operation Parent topic Scanning to Online Destinations Using Easy Photo Scan Related refere...

Page 119: ...nter the login information in the User Name and Password fields 5 If you want to replace existing files with the same name with the uploaded images click the Overwrite file s with the same name checkbox 6 Click Check Connection to test whether the account information is correct 7 Select the image format for the uploaded files from the File or File Type list 8 If there are options for the selected ...

Page 120: ...s Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi TIFF File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to Email You can save your scanned images to a local network folder and send them by email using Easy Photo Scan Note With Windows Easy Photo Scan supports Microsoft Outlook 2000 2002 2003 2007 2010 x86 2013 x86 and Window...

Page 121: ...ages Then click OK to save the images to the folder and launch your email program or click Cancel to cancel the operation Mac If you also want to save the images to a local folder select the Copy the image s to a local folder checkbox and select a folder Then click Send or click Cancel to cancel the operation Parent topic Scanning to Online Destinations Using Easy Photo Scan Related references Eps...

Page 122: ... choose the folder where you want to save the images 6 Click OK to save the images to the folder or click Cancel to cancel the operation Parent topic Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi TIFF File Settings Related tasks Scanning Using Easy Photo Scan Epson JPEG File Settings You can select from the following settings...

Page 123: ... rendered from the top to the bottom when displayed on a web browser Progressive Images are rendered in low resolution in a web browser then replaced with a higher resolution Embed ICC Profile Allows the ICC profile information on color reproducibility of scanned image to be embedded in the image Programs that use color management software will display the colors of the image using the ICC profile...

Page 124: ...ng system where the scanned image will be used Compression Specifies the compression format and level for Color Grayscale and B W images The file size increases with higher quality Embed ICC Profile Allows the ICC profile information on color reproducibility of scanned image to be embedded in the image Programs that use color management software will display the colors of the image using the ICC p...

Page 125: ...atically when you install your scanner software as instructed on the Start Here sheet If you install your scanner software programs individually be sure to also install the components if you want to perform OCR 1 Load your original in the scanner 2 Start Epson Scan 2 3 Select your scan settings 4 Click Preview and adjust the area you want to scan if necessary 5 Select Searchable PDF as the Image F...

Page 126: ...ected as the Text Language setting 9 Click OK 10 Confirm the File Name setting and select a Folder setting for your document 11 Click Scan The scanned image is saved as a searchable PDF Parent topic Scanning Related tasks Placing Originals on the Scanner Glass Scanning in Epson Scan 2 ...

Page 127: ...only one memory card at a time into a memory card slot on your product 1 Make sure the memory card and the files on it are compatible with your product before inserting the card 2 Insert your memory card into the correct slot making sure the card is oriented correctly 1 Memory card access light Note Do not force the card all the way into the slot Insert it only until it meets resistance The memory...

Page 128: ...lt your adapter documentation for details on using it SDXC up to 64GB capacity SDHC up to 32GB capacity SD up to 2GB capacity miniSDHC up to 32GB capacity miniSD up to 2GB capacity microSDHC up to 32GB capacity microSDXC up to 64GB capacity microSD up to 2GB capacity Parent topic Inserting a Memory Card Memory Card File Specifications You can insert memory cards in your product containing files th...

Page 129: ...ight 2 If your product is connected to your computer using a USB cable do one of the following Windows Open the My Computer Computer Windows Explorer or File Explorer utility Then right click the name of your memory card listed as a removable disk and select Eject Mac Drag the removable disk icon for your memory card from the desktop or computer window into the trash 3 Pull the memory card straigh...

Page 130: ...tton if necessary 2 Press the arrow buttons to select Print Photos and press the OK button The first photo on your memory card is displayed 3 Press the arrow buttons to scroll through your photos to display one that you want to view or print 4 Press the arrow buttons to select one or more copies of the photo up to 99 5 To view additional photos and select others for printing press the arrow button...

Page 131: ...n Note To cancel printing press the stop button Parent topic Printing from a Memory Card Related tasks Selecting Print Settings for Photos Displayed on the LCD Screen Selecting Print Settings for Photos Displayed on the LCD Screen You can change the settings used for printing photos displayed on the LCD screen 1 Press the down arrow button to display the current print settings ...

Page 132: ...tton to select the option you want for the setting 3 When you finish selecting settings press the OK button Print Setting Options Photo Mode Parent topic Printing from a Memory Card Related references Print Setting Options Photo Mode Print Setting Options Photo Mode Select these Print Settings options when printing photos displayed on the LCD screen Print settings Available options Description Pap...

Page 133: ... from Your Computer Transferring Photos from a Memory Card to Your Computer Parent topic Using Memory Cards with Your Product Setting Up File Sharing for Photo Transfers from Your Computer Before you transfer photos from a computer to a memory card inserted into a memory card slot on your product you may need to set up your product s file sharing settings Caution Remove the memory card before you ...

Page 134: ...h a USB connection Look for the removable disk icon on your desktop or computer window then select it Mac with a network connection Select the hard drive icon on your desktop or computer window select your product in the SHARED section of the sidebar you may need to widen the sidebar to see the name then select the MEMORYCARD icon 4 Select the folder that contains your photos 5 Drag the photos you...

Page 135: ...wide rule or narrow rule notebook paper and graph paper 1 Load plain paper in either Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm size 2 Press the home button if necessary 3 Press the arrow buttons to select Personal Stationery and press the OK button 4 Press the arrow buttons to select Lined Papers and press the OK button 5 Press the arrow buttons to select one of the followin...

Page 136: ... button Parent topic Printing Personalized Projects Related topics Loading Paper Printing Personalized Note Paper You can print lined or unlined note paper with one of your own photos in the background 1 Load plain paper in either Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm size 2 Insert a memory card into your product s memory card slot 3 Press the home button if necessary 4 ...

Page 137: ...e OK button and select settings 10 To print more than one sheet press the up or down arrow to select the number up to 99 11 When you are ready to print press the start button Note To cancel printing press the stop button Parent topic Printing Personalized Projects Related references Paper or Media Type Settings Control Panel and Epson iPrint Related tasks Inserting a Memory Card Related topics Loa...

Page 138: ...nday to Saturday week long calendar with hourly divisions Monthly prints a monthly calendar for a chosen month and year Note View the images for each option to preview the design layout 6 If you chose Monthly select the year and month and press the OK button 7 To change the displayed print settings press the OK button and select settings 8 To print more than one sheet press the up or down arrows t...

Page 139: ...139 Related topics Loading Paper ...

Page 140: ...ion Check Cartridge Status Purchase Epson Ink Cartridges Removing and Installing Ink Cartridges Replacing Ink Cartridges Using a Computer Utility Printing with Black Ink and Expended Color Cartridges Conserving Low Black Ink with Windows Check Cartridge Status Your product and its printing software will let you know when an ink cartridge is low or expended Checking Cartridge Status on the LCD Scre...

Page 141: ...K button You see this screen Note The display is different depending on which ink cartridges are low or expended if any Displayed ink levels are approximate 3 Do one of the following If you are finished select Back and press the OK button ...

Page 142: ...arily Parent topic Check Cartridge Status Related tasks Removing and Installing Ink Cartridges Related topics Printing with Black Ink and Expended Color Cartridges Checking Cartridge Status with Windows A low ink reminder appears if you try to print when ink is low and you can check your cartridge status at any time using a utility on your Windows computer 1 To check your cartridge status access t...

Page 143: ...ing you may be able to continue printing temporarily Note If any of the cartridges installed in the product are broken incompatible with the product model or improperly installed Epson Status Monitor will not display an accurate cartridge status 3 To disable the low ink reminder right click the product icon in the Windows taskbar and select Monitoring Preferences ...

Page 144: ...t the See Low Ink Reminder alerts checkbox at the bottom of the screen 5 To disable promotional offers deselect the Display Epson Offers checkbox Parent topic Check Cartridge Status Related tasks Removing and Installing Ink Cartridges ...

Page 145: ...ty on your Mac 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 2 Select EPSON Status Monitor You see a window like this 3 Do the following as necessary To update the ink cartridge status click Update ...

Page 146: ...Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 in the U S or 800 807 7766 in Canada Note This product uses only genuine Epson brand cartridges Other brands of ink cartridges and ink supplies are not compatible and even if described as compatible may not function properly The cartridges included with the printer are designed for printer setup and not for resale Aft...

Page 147: ...printer until you are ready to replace them to prevent the print head nozzles from drying out Do not open ink cartridge packages until you are ready to install the ink Cartridges are vacuum packed to maintain reliability 1 Turn on your product If an ink cartridge is expended you see a message on the LCD screen Note which cartridges need to be replaced and press the OK button then choose Replace no...

Page 148: ...d otherwise you may damage your product Do not touch the flat white cable inside the printer 3 Squeeze the tab on the cartridge and lift the cartridge straight up to remove it Note Dispose of used cartridges carefully Do not take the used cartridge apart or try to refill it ...

Page 149: ...artridges out of the reach of children 4 Before opening the new cartridge package shake it gently four or five times Caution Do not shake the cartridges after opening the packages or ink may leak 5 Remove the cartridge from the package Caution Do not touch the green chip on the cartridge Install the new cartridge immediately after removing the old one if you do not the print head may dry out and b...

Page 150: ... Remove the yellow tape from the side of the cartridge Caution Do not remove any other labels or seals or ink will leak 7 Insert the new cartridge into the holder and push it down until it clicks into place ...

Page 151: ...d press the ink cartridge down until it clicks into place When you re finished press the OK button If you remove a low or expended ink cartridge you cannot re install and use the cartridge Caution If you remove an ink cartridge for later use protect the ink supply area from dirt and dust and store it in the same environment as the printer The valve in the ink supply port is designed to contain any...

Page 152: ...ndows Access the Windows Desktop right click the product icon in the Windows taskbar and select Printer Settings Then click the Maintenance tab Mac In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility You see a window like this 2 Click the Ink Cartridge...

Page 153: ...Cartridges Mac Parent topic Replacing Ink Cartridges Printing with Expended Color Cartridges Windows If you see a message during printing telling you that you can temporarily print in black ink with an expended color cartridge you can cancel your print job and select settings to print on plain paper or on an envelope Note To use this feature Epson Status Monitor must be enabled 1 Click Stop or Can...

Page 154: ... stops you can cancel your print job and select settings to temporarily print with only black ink on plain paper or on an envelope 1 Click the printer icon in the Dock 2 If you see a message telling you that you can temporarily print with only black ink click the Delete or button to cancel your print job If you see an error message click OK 3 In the Apple menu or the Dock select System Preferences...

Page 155: ...int settings in your print application 11 Select Print Settings from the pop up menu 12 Select Plain Paper Bright White Paper or Envelope as the paper type setting 13 Select the Grayscale option 14 Click Print to print your document Parent topic Printing with Black Ink and Expended Color Cartridges Related tasks Cancelling Printing Using a Product Button Loading Paper for Documents and Photos ...

Page 156: ...e paper type setting and depends on other selected print settings To use this feature Epson Status Monitor must be enabled Click Yes to use a mixture of color inks to create black or No to continue using the remaining black ink for the document you are printing Click Disable this feature to continue using the remaining black ink Note If you disable this feature it remains disabled until you instal...

Page 157: ...on t clean them unnecessarily Note You cannot clean the print head if an ink cartridge is expended and may not be able to clean it when a cartridge is low You must replace the cartridge first Print Head Nozzle Check Print Head Cleaning Parent topic Adjusting Print Quality Related topics Replacing Ink Cartridges Print Head Nozzle Check You can print a nozzle check pattern to check for clogged nozzl...

Page 158: ... the arrow buttons to select Setup and press the OK button 5 Press the arrow buttons to select Maintenance and press the OK button You see this screen 6 Press the OK button 7 Press the start button After the nozzle pattern prints you see this screen ...

Page 159: ...he print head 11 Select Nozzle Check press the OK button and press the start button to run a nozzle check to confirm that the print head is clean 12 Follow the instructions on the screen to repeat the process as necessary If you don t see any improvement after cleaning the print head up to 4 times wait at least 6 hours without printing and try cleaning the print head again If quality still does no...

Page 160: ... Load a few sheets of plain paper in the product 3 Do one of the following Windows Access the Windows Desktop and right click the product icon in the Windows taskbar Mac In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 4 Select Nozzle Check You see ...

Page 161: ...no gaps click Finish If there are gaps or the pattern is faint clean the print head Parent topic Print Head Nozzle Check Related tasks Cleaning the Print Head Using a Computer Utility Related topics Loading Paper Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles you can clean the print head ...

Page 162: ...ges Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product 1 Make sure no product lights are indicating errors 2 Load a few sheets of plain paper in the product 3 Press the home button if necessary 4 Press the arrow buttons to select Setup and press the OK button 5 Press the arrow buttons to select Maintenance and press the OK b...

Page 163: ... print head up to 4 times wait at least 6 hours without printing and try cleaning the print head again If quality still does not improve one of the ink cartridges may be old or damaged and needs to be replaced Parent topic Print Head Cleaning Related tasks Checking the Nozzles Using the Product Control Panel Related topics Loading Paper Replacing Ink Cartridges Cleaning the Print Head Using a Comp...

Page 164: ...rint Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 4 Select Head Cleaning You see a window like this 5 Click Start to begin the cleaning cycle The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished Caution Never turn off the product during a cleaning cycle or you may damage it...

Page 165: ...there are gaps or the pattern is faint click Clean to clean the print head again If you don t see any improvement after cleaning the print head up to 4 times wait at least 6 hours without printing and try cleaning the print head again If quality still does not improve one of the ink cartridges may be old or damaged and needs to be replaced Parent topic Print Head Cleaning Related tasks Checking th...

Page 166: ...trol Panel Aligning the Print Head Using a Computer Utility Parent topic Adjusting Print Quality Related concepts Print Head Cleaning Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product 1 Load a few sheets of plain paper in the product 2 Press the home button if necessary 3 Press the arrow buttons to select Setup and press th...

Page 167: ...elect Head Alignment and press the OK button You see this screen 6 Press the start button to print an alignment sheet Note Do not cancel printing while you are printing a head alignment pattern You see this screen 7 Press the OK button ...

Page 168: ...using a utility on your Windows or Mac computer 1 Load a few sheets of plain paper in the product 2 Do one of the following Windows Access the Windows Desktop and right click the product icon in the Windows taskbar Mac In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Op...

Page 169: ...169 You see a window like this 5 Check the printed pattern and follow the instructions on the screen to choose the number of the best printed pattern for each set Vertical alignment ...

Page 170: ...a particular alignment sheet 6 When you are done click Finish Parent topic Print Head Alignment Related topics Loading Paper Cleaning the Paper Path If you see ink on the back of a printout you can clean the paper path to remove any excess ink 1 Load a few sheets of plain paper in the product 2 Press the home button if necessary 3 Press the left or right arrow button to select Setup and press the ...

Page 171: ... Guide Cleaning press the OK button and press the start button to clean the paper path 6 Check the back of the ejected paper to see if it is clean 7 Repeat as necessary until the paper comes out clean Parent topic Adjusting Print Quality Related topics Loading Paper ...

Page 172: ...ove all the paper 5 Clean the scanner glass with a soft lint free cloth microfiber is recommended moistened with a little glass cleaner Caution Do not spray glass cleaner directly on the glass and do not press the glass surface with any force 6 Clean the outer case and control panel with a soft dry cloth Do not use liquid or chemical cleansers Parent topic Cleaning and Transporting Your Product Tr...

Page 173: ...onnect any connected cables 4 Remove all the paper from the product 5 Close the output tray and paper support 6 Remove any memory card inserted in the product 7 Lift up the scanner unit and check to see if the print head is in the far right position the home position If not turn on the product wait for the print head to move then turn the product off again 8 Secure the ink cartridge holder to the ...

Page 174: ...g materials if possible or use equivalent materials with cushioning around the product Keep the product level during transportation Be sure to remove the tape from the ink cartridge holder before turning on your product If print quality has declined when you print again clean and align the print head Parent topic Cleaning and Transporting Your Product Related concepts Print Head Cleaning Print Hea...

Page 175: ...ood idea to check Epson s support website for free updates to your product software Visit epson com support U S epson ca support Canada or epson com jm support Caribbean and select your product Windows Your printer software automatically checks for updates You can also manually update the software by selecting Software Update here Accessing the Windows Desktop and right clicking the product icon i...

Page 176: ...rt W 01 A paper jam has occurred Remove the jammed paper then press the button displayed on the LCD screen You may also need to turn the printer off and on again W 11 An ink pad is nearing the end of its service life Contact Epson for support To continue printing press the start button W 12 Ink cartridges are installed incorrectly Press down each of the ink cartridges gently to make sure they are ...

Page 177: ... Epson for support Note The ink pads in the printer collect distribute and contain the ink that is not used on printed pages During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life The Epson Status Monitor your LCD screen or lights on the control panel will advise you when these ...

Page 178: ... any interface cables connected to your product 2 Load plain paper in the product 3 Press the home button if necessary 4 Press the arrow buttons to select Setup and press the OK button 5 Press the arrow buttons to select Maintenance and press the OK button You see this screen 6 Press the OK button 7 Press the start button ...

Page 179: ...are or selected settings Check the other solutions in this book or try uninstalling and reinstalling your printer software If the page prints but the nozzle check pattern has gaps clean or align the print head If the page does not print the product may have a problem Check the other solutions in this manual If they do not work contact Epson Parent topic Solving Problems Related concepts Print Head...

Page 180: ... them to their factory defaults You can choose which settings to reset or reset them all 1 Press the home button if necessary 2 Press the arrow buttons to select Setup and press the OK button You see this screen 3 Press the arrow buttons to select Restore Default Settings and press the OK button You see this screen ...

Page 181: ...ems USB Connection Problems Parent topic Solving Problems Noise After Ink Installation If you hear noises from your product after installing ink check the following The first time you install ink cartridges the product must charge its print head Wait until charging finishes before you turn off the product or it may charge improperly and use excess ink the next time you turn it on Your product is f...

Page 182: ...software does not install correctly in Windows you may not have software installation privileges Contact your System Administrator Parent topic Solving Setup Problems Related concepts Uninstall Your Product Software Related references Windows System Requirements Mac System Requirements Control Panel Setup Problems If you have problems setting up the control panel try these solutions To view LCD sc...

Page 183: ...make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router Make sure to place your product within contact range of your 2 4 GHz router or access point Avoid placing your product near a microwave oven 2 4 GHz cordless phone or large metal object such as a filing cabinet Note If you are using a 5 GHz wireless router set the r...

Page 184: ... See your device documentation for instructions If you connected your product to a Windows computer using Wi Fi Direct and it automatically selected Access Point Mode you may have trouble accessing a low priority Internet connection Check the network connection or adapter settings in the Windows Control Panel and set the Internet metric setting to 100 for your version of the Internet Protocol Pare...

Page 185: ...Product Software Related tasks Printing a Network Status Sheet Related topics Wi Fi Networking Product Does Not Appear in Mac Printer Window If your product does not appear in the Mac printer window try these solutions Turn your product off wait 30 seconds then turn it back on again If you are connecting the product wirelessly via EpsonNet Setup and a WiFi symbol is not displayed on the product s ...

Page 186: ...network status sheet and check the signal strength If it is poor place your product closer to your router or access point Avoid placing your product near a microwave oven 2 4 GHz cordless phone or large metal object such as a filing cabinet Note If you are using a 5 GHz wireless router set the router to operate in dual band 2 4 GHz and 5 GHz mode If your router uses a single network name SSID for ...

Page 187: ...esolution If network communication was interrupted while starting Epson Scan 2 exit Epson Scan 2 wait a few seconds and restart it If Epson Scan 2 cannot restart turn off your product turn it back on and try restarting Epson Scan 2 again Check the scanner setting and reset the connection if necessary using Epson Scan 2 Utility Windows 10 Click select All apps select EPSON and select Epson Scan 2 U...

Page 188: ...rint head nozzles are clogged Then clean the print head if necessary If the nozzle check page does not print but the product s power is on make sure your product software is installed correctly Make sure your product is level not tilted Parent topic Solving Copying Problems Related concepts Print Head Nozzle Check Print Head Cleaning Product Makes Noise When It Sits for a While Your product is per...

Page 189: ...heets If paper jams when you print on both sides of the paper try loading fewer sheets For best results follow these guidelines Use new smooth high quality paper that is not curled creased old too thin or too thick Load paper in the sheet feeder printable side up Follow any special loading instructions that came with the paper Parent topic Solving Paper Problems Related references Paper Jam Proble...

Page 190: ...the product back on 7 Carefully follow all paper loading instructions when you load new paper Parent topic Solving Paper Problems Related references Paper or Media Type Settings Control Panel and Epson iPrint Paper or Media Type Settings Product Software Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper ...

Page 191: ...Type Settings Product Software Paper Jam Problems Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer Note When printing using AirPrint the available print settings are different from those covered in this manual See the Apple website for details N...

Page 192: ... Mac select System Preferences from the Apple menu or Dock select Print Scan or Printers Scanners then double click your printer icon Check to see if any jobs are paused Cancel or resume any jobs as necessary Parent topic Solving Problems Printing from a Computer Related tasks Running a Product Check Product Icon Does Not Appear in Windows Taskbar If you do not see your product icon in the Windows...

Page 193: ...e beneath the cutout in the product case Note If the print head is not in the ink cartridge replacement position follow the instructions on replacing an ink cartridge in this manual to move it 2 Remove and reinsert the replaced ink cartridge making sure to push it all the way into its slot 3 Complete the ink cartridge installation steps Parent topic Solving Problems Printing from a Computer Relate...

Page 194: ...urn on any high speed settings in your product software Select a lower print quality setting Windows Click the Maintenance or Utility tab select Extended Settings or Speed and Progress and select the following settings High Speed Copies Always Spool RAW Datatype Page Rendering Mode Print as Bitmap Parent topic Solving Problems Printing from a Computer Related references Windows System Requirements...

Page 195: ...Related tasks Selecting Additional Layout and Print Options Windows Selecting Basic Print Settings Mac Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies Parent topic Solving Page Layout and Content Problems Blank Pages Print If blank pages print unexpectedly try these solutions Make sure you selected the correct pape...

Page 196: ...paper is positioned correctly for feeding into the printer You can use the preview option in your printer software to check your margins before you print Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings Mac Related topics Loading Paper Border Appears on Borderless Prints If you see a border on borderless print...

Page 197: ...m the Windows Spooler Click Print Queue on the Maintenance tab in the printer settings window and cancel any stalled print jobs If your product is connected to a USB hub connect it directly to your computer instead If incorrect characters still appear in your prints try connecting your product using a different cable Parent topic Solving Page Layout and Content Problems Related tasks Selecting Ext...

Page 198: ...your product software Align the print head Make sure the product is not printing while tilted or at an angle Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Windows Selecting Additional Layout and Print Options Windows Selecting Basic Print Settings Mac Related topics Loading Paper Solving Print Quality Problems Check these sections if your printo...

Page 199: ... of paper you loaded Make sure you loaded the printable side of the paper correctly for your product Turn off any high speed settings in your product software Align the print head You may need to replace the ink cartridges Parent topic Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related references Paper or Media Type Settings Con...

Page 200: ...per right after printing to allow the ink to set Turn off any high speed settings in your product software If you print on both sides of a sheet of paper smudges may appear on the reverse side of heavily saturated or dark images If one side of a sheet will contain a lighter image or text print that side first Run a nozzle check to see if any of the print head nozzles are clogged Then clean the pri...

Page 201: ...ssary The ink cartridges may be old or low on ink and you may need to replace them Make sure the paper type setting matches the type of paper you loaded Make sure your paper is not damp curled old or loaded incorrectly in your product Align the print head Clean the paper path Parent topic Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignme...

Page 202: ...setting to retain a high image quality Increase the image resolution by the same amount you increase the image size For example if the image resolution is 300 dpi dots per inch and you will double the image size for printing change the resolution setting to 600 dpi Note Higher resolution settings result in larger file sizes which take longer to process and print Consider the limitations of your co...

Page 203: ... time do not stack your printouts on top of each other Your printed colors can never exactly match your on screen colors However you can use a color management system to get as close as possible Try using the color management options in your printer software For best results use genuine Epson ink and paper Parent topic Solving Print Quality Problems Related concepts Print Head Nozzle Check Print H...

Page 204: ...pson Scan 2 try these solutions Make sure your product is turned on and any interface cables are securely connected at both ends Make sure Epson Scan 2 is selected as your scanning program Make sure your computer is not running in a power saving mode such as sleep or standby If so wake your system and restart Epson Scan 2 Check the connection setting and test the connection using Epson Scan 2 Util...

Page 205: ...nned image on your computer screen has a quality problem Image Consists of a Few Dots Only Line of Dots Appears in All Scanned Images Straight Lines in an Image Appear Crooked Image is Distorted or Blurry Image Colors are Patchy at the Edges Image is Too Dark Back of Original Image Appears in Scanned Image Ripple Patterns Appear in an Image Scanned Image Colors Do Not Match Original Colors Scanned...

Page 206: ...make sure to place your original straight when you scan it Parent topic Solving Scanned Image Quality Problems Related tasks Placing Originals on the Scanner Glass Image is Distorted or Blurry If a scanned image appears distorted or blurry try these solutions Make sure your original is not wrinkled or warped This may prevent the original from laying flat on the scanner glass Do not move your origi...

Page 207: ...t the Brightness setting Check the brightness and contrast settings of your computer monitor Parent topic Solving Scanned Image Quality Problems Related tasks Scanning in Epson Scan 2 Back of Original Image Appears in Scanned Image If an image from the back of a thin original appears in your scanned image try these solutions Place a piece of black paper on the back of the original and scan it agai...

Page 208: ...ly use CMYK cyan magenta yellow and black Check the color matching and color management capabilities of your computer display adapter and the software you are using to see if they are affecting the palette of colors you see on your screen To adjust the colors in your scanned image adjust these Epson Scan 2 settings if available and try scanning again If the Image Type setting is Color or Grayscale...

Page 209: ... or Print Photos from a Memory Card If you cannot view or print photos from a memory card inserted in your product try these solutions Make sure you have inserted only one memory card at a time Make sure your memory card is compatible with the product Make sure the files on your memory card are in the correct format If you have too many photos on your memory card you may not see all the photos you...

Page 210: ... available Make sure that the file sharing setting for your product is set correctly Parent topic Solving Memory Card Problems Related references Memory Card Types Related tasks Inserting a Memory Card Setting Up File Sharing for Photo Transfers from Your Computer Transferring Photos from a Memory Card to Your Computer Uninstall Your Product Software If you have a problem that requires you to unin...

Page 211: ...ON Printer Software Uninstall Note If you see a User Account Control window click Yes or Continue In the next window select your product and click OK Then follow any on screen instructions 4 Do one of the following to uninstall Epson Event Manager then follow any on screen instructions Windows 10 Select Epson Event Manager and click Uninstall Windows 8 x Select Epson Event Manager and click Uninst...

Page 212: ...upport U S epson ca support Canada or epson com jm support Caribbean and select your product 2 Click Downloads 3 Select your operating system click Utilities locate the Uninstaller utility and click Download 4 Run the file you downloaded 5 Double click the Uninstaller icon 6 In the Epson Uninstaller screen select the checkbox for each software program you want to uninstall 7 Click Uninstall 8 Foll...

Page 213: ...e receipt and date of purchase Computer configuration Description of the problem Then call U S 562 276 4382 6 AM to 8 PM Pacific Time Monday through Friday and 7 AM to 4 PM Pacific Time Saturday Canada 905 709 3839 6 AM to 8 PM Pacific Time Monday through Friday and 7 AM to 4 PM Pacific Time Saturday Days and hours of support are subject to change without notice Toll or long distance charges may a...

Page 214: ...s Paper Specifications Printable Area Specifications Scanning Specifications Ink Cartridge Specifications Memory Card Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications Network Interface Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its software your computer should use one...

Page 215: ... X 10 9 x OS X 10 8 x OS X 10 7 x OS X 10 6 8 Note Visit Epson s support website at epson com support U S epson ca support Canada or epson com jm support Caribbean and select your product for the latest in compatibility and drivers for your product Parent topic Technical Specifications Paper Specifications Note Since the quality of any particular brand or type of paper may be changed by the manufa...

Page 216: ... 203 254 mm 3 5 5 inches 89 127 mm 16 9 wide 4 7 1 inches 102 181 mm Half Letter 5 5 8 5 inches 140 216 mm Paper types Plain paper and paper distributed by Epson Weight 17 lb 64 g m2 to 24 lb 90 g m2 Envelopes Size No 10 4 1 9 5 inches 105 241 mm Weight 20 lb 75 g m2 to 24 lb 90 g m2 Parent topic Technical Specifications Printable Area Specifications Note Print quality may decline in the border ar...

Page 217: ...inimum 2 Reduced print quality area top 1 57 inch 40 mm minimum 3 Reduced print quality area bottom 1 26 inch 32 mm minimum Borderless 1 Reduced print quality area top 1 69 inch 43 mm minimum 2 Reduced print quality area bottom 1 38 inch 35 mm minimum ...

Page 218: ... inch 18 mm minimum 4 Quality border left 1 57 inch 40 mm minimum Parent topic Technical Specifications Scanning Specifications Scanner type Flatbed color Photoelectric device CIS Document size Maximum 8 5 11 7 inches 216 297 mm Scanner glass US letter or A4 Scanning resolution 1200 dpi main scan 2400 dpi sub scan ...

Page 219: ...idges included with the printer are designed for printer setup and not for resale After some ink is used for charging the rest is available for printing Yields vary considerably based on images printed print settings paper type frequency of use and temperature For print quality a variable amount of ink remains in the cartridge after the replace cartridge indicator comes on Color Cyan Magenta Yello...

Page 220: ...o 2GB capacity microSDHC up to 32GB capacity microSDXC up to 64GB capacity File format JPEG with the Exif Version 2 3 standard taken by DCF Design rule for Camera File system digital cameras version 1 0 or 2 0 compliant photos data stored in the built in memory of a digital camera is not supported Voltage requirements 3 3 V type dual voltage 3 3 V and 5V type supply voltage 3 3 V Maximum current 2...

Page 221: ...onsumption with USB connection Standalone copying 13 W ISO IEC24712 Ready mode Approximately 4 3 W Sleep mode Approximately 1 6 W Power off mode Approximately 0 3 W Parent topic Technical Specifications Environmental Specifications Temperature Operating 50 to 95 F 10 to 35 C Storage 4 to 104 F 20 to 40 C 1 month at 104 F 40 C Humidity without condensation Operating 20 to 80 RH Storage 5 to 85 RH P...

Page 222: ...ty and Approvals Specifications United States Safety UL60950 1 EMC FCC part 15 Subpart B class B Canada Safety CAN CSA C22 2 No 60950 1 EMC CAN CSA CEI IEC CISPR 22 Class B This equipment contains the following wireless module Manufacturer Askey Computer Corporation Type WLU6320 D69 RoHS This product conforms to Part 15 of FCC Rules and RSS 210 of the IC Rules Epson cannot accept responsibility fo...

Page 223: ...nt complies with FCC IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency RF Exposure Guidelines in Supplement C to OET65 and RSS 102 of the IC radio frequency RF Exposure rules This equipment should be installed and operated so that the radiator is kept at least 7 9 inches 20 cm or more away from a person s body excluding extremities hands wrist...

Page 224: ...opic Notices General Product Safety Instructions Be sure to follow all warnings and instructions marked on the product Use only the type of power source indicated on the product s label Use only the power cord that comes with the product Use of another cord may cause fires or shock Do not use the cord with any other equipment Place the product near a wall outlet where the plug can be easily unplug...

Page 225: ... heat or humidity shocks or vibrations or dust Do not place or store the product outdoors Do not place the product near excessive heat sources or in direct sunlight Leave enough room around the product for sufficient ventilation Do not block or cover openings in the case or insert objects through the slots Keep the product away from potential sources of electromagnetic interference such as loudspe...

Page 226: ...t If ink gets on your skin wash it off with soap and water If it gets in your eyes flush them immediately with water Do not put your hand inside the product or touch any cartridges during printing Install a new ink cartridge immediately after removing an expended one Leaving cartridges uninstalled can dry out the print head and may prevent the product from printing Do not remove or tear the label ...

Page 227: ...contact Epson for support Parent topic Important Safety Instructions Wireless Connection Safety Instructions Radio waves from this product may adversely affect the operation of medical equipment or automatically controlled devices such as pacemakers automatic doors or fire alarms When using this product near such devices or inside a medical facility follow the directions from authorized staff memb...

Page 228: ...INDING INDIVIDUAL ARBITRATION AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1 1 Disputes The terms of this Section 1 shall apply to all Disputes between you and Epson The term Dispute is meant to have the broadest meaning permissible under law and includes any dispute claim controversy or action between you and Epson arising out of or relating to this Agreement Epson branded products hardware...

Page 229: ...the small claims court of your state or municipality if the action is within that court s jurisdiction and is pending only in that court 1 5 WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS YOU AND EPSON AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE PROCEEDING INCLUDING WITHOUT LIM...

Page 230: ...propriate filing fee to JAMS 500 North State College Blvd Suite 600 Orange CA 92868 U S A iii Send one copy of the Demand for Arbitration to the other party same address as the Dispute Notice or as otherwise agreed by the parties b Hearing Format During the arbitration the amount of any settlement offer made shall not be disclosed to the arbitrator until after the arbitrator determines the amount ...

Page 231: ...this Agreement Epson will obtain your affirmative assent to the applicable amendment If you do not affirmatively assent to the applicable amendment you are agreeing that you will arbitrate any Dispute between the parties in accordance with the language of this Section 1 or resolve disputes as provided for in Section 1 7 if you timely elected to opt out when you first assented to this Agreement 1 9...

Page 232: ...difications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson...

Page 233: ...ay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse This is to ensure that the product meets Energy Star standards of energy efficiency More energy savings can be achieved by setting the time to sleep to a shorter interval Parent topic Copyright Notice Copyright Attribution 2017 Epson America Inc 2 17 CPD 52728 Parent topic Copyright Notice ...

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