Epson XP-241 User Manual Download Page 155

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155

Related references

Windows System Requirements
OS X System Requirements

Cannot Start Epson Scan 2

If you cannot start Epson Scan 2, try these solutions:

• Make sure your product is turned on and any interface cables are securely connected at both ends.

• Make sure Epson Scan 2 is selected as your scanning program.

• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,

wake your system and restart Epson Scan 2.

• Check the connection setting and test the connection using Epson Scan 2 Utility:

Windows 10:

Click

and select

All apps

. Select

EPSON

, then select

Epson Scan 2 Utility

. Make

sure the correct product is selected. If necessary, select the

Other

tab and click

Reset

Windows 8.x

: Navigate to the

Apps

screen and select

Epson Scan 2 Utility

. Make sure the correct

product is selected. If necessary, select the

Other

tab and click

Reset

Windows (other versions)

: Click

Start

All Programs

Programs

EPSON

Epson Scan

Epson Scan 2 Utility

. Make sure the correct product is selected. If necessary, select the

Other

tab and click

Reset

OS X

: Open the

Applications

folder, click

Epson Software

, and click

Epson Scan 2 Utility

. Make

sure the correct product is selected. If necessary, select the

Other

tab and click

Reset

• Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions

and install one version.

• If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it.

Parent topic:

Solving Scanning Problems

Related topics

Starting a Scan

Solving Scanned Image Quality Problems

Check these sections if a scanned image on your computer screen has a quality problem.

Image Consists of a Few Dots Only
Line of Dots Appears in All Scanned Images
Straight Lines in an Image Appear Crooked

Summary of Contents for XP-241

Page 1: ...XP 241 User s Guide ...

Page 2: ......

Page 3: ...tphones Tablets and More 19 Using Epson Email Print 20 Using the Epson iPrint Mobile App 20 Using Epson Remote Print 21 Wi Fi Networking 22 Wi Fi Infrastructure Mode Setup 22 Wi Fi Protected Setup WPS 23 Using WPS to Connect to a Network 23 Printing a Network Status Sheet 24 Changing or Updating Network Connections 24 Changing a USB Connection to a Wi Fi Connection 24 Connecting to a New Wi Fi Rou...

Page 4: ...ndows 46 Image Options and Additional Settings Windows 48 Header Footer Settings Windows 48 Selecting a Printing Preset Windows 49 Selecting Extended Settings Windows 51 Extended Settings Windows 52 Printing Your Document or Photo Windows 53 Checking Print Status Windows 55 Selecting Default Print Settings Windows 55 Changing the Language of the Printer Software Screens 56 Changing Automatic Updat...

Page 5: ...lution Guidelines 81 Scanning from Smart Devices 82 Scanning to Online Destinations Using Easy Photo Scan 82 Scanning Using Easy Photo Scan 83 Uploading Scanned Images to Facebook 85 Uploading Scanned Images to Google Photos 86 Uploading Scanned Images to Evernote 88 Uploading Scanned Images to SugarSync 90 Uploading Scanned Images to a Web Folder 92 Uploading Scanned Images to Email 94 Saving Sca...

Page 6: ...mputer Utility 118 Print Head Cleaning 119 Cleaning the Print Head Using the Product Buttons 120 Cleaning the Print Head Using a Computer Utility 120 Print Head Alignment 123 Aligning the Print Head Using a Computer Utility 123 Cleaning the Paper Path 125 Cleaning and Transporting Your Product 126 Cleaning Your Product 126 Transporting Your Product 126 Solving Problems 129 Checking for Software Up...

Page 7: ...Icon Does Not Appear in Windows Taskbar 144 Error After Cartridge Replacement 144 Printing is Slow 145 Solving Page Layout and Content Problems 146 Inverted Image 146 Too Many Copies Print 147 Blank Pages Print 147 Incorrect Margins on Printout 147 Border Appears on Borderless Prints 148 Incorrect Characters Print 148 Incorrect Image Size or Position 149 Slanted Printout 149 Solving Print Quality ...

Page 8: ...ed Image Edges are Cropped 159 Uninstall Your Product Software 159 Uninstalling Product Software Windows 159 Uninstalling Product Software OS X 161 Where to Get Help 161 Technical Specifications 164 Windows System Requirements 164 OS X System Requirements 165 Paper Specifications 165 Printable Area Specifications 166 Scanning Specifications 168 Ink Cartridge Specifications 168 Dimension Specificat...

Page 9: ...9 libTIFF Software Acknowledgment 174 A Note Concerning Responsible Use of Copyrighted Materials 174 Default Delay Times for Power Management for Epson Products 174 Copyright Attribution 175 ...

Page 10: ......

Page 11: ...11 XP 241 User s Guide Welcome to the XP 241User s Guide For a printable PDF copy of this guide click here ...

Page 12: ...ers Epson Connect Solutions for Smartphones Tablets and More Product Parts Locations See these sections to identify the parts on your product Control Panel Buttons and Lights Product Parts Top Product Parts Inside Product Parts Back Parent topic Product Basics Control Panel Buttons and Lights 1 The WiFi light 2 The power button and power light 3 The Wi Fi button 4 The network status button ...

Page 13: ... stop button 8 Scan by pressing the B W copy button and the color copy button simultaneously 9 The paper light 10 The ink light Parent topic Product Parts Locations Product Parts Top 1 Edge guide 2 Sheet feeder 3 Paper support 4 Feeder guard 5 Output tray ...

Page 14: ...14 6 Control panel 1 Scanner unit 2 Document cover 3 Scanner glass Parent topic Product Parts Locations ...

Page 15: ...15 Product Parts Inside 1 Scanner unit support 2 Ink cartridge holder in home position Parent topic Product Parts Locations ...

Page 16: ...efault paper size to A4 8 3 11 7 inches 210 297 mm make sure the product is turned off then hold down the color copy button and press the power button to turn the product on When the product turns on release both buttons To change the default paper size to Letter 8 5 11 inches 216 279 mm make sure the product is turned off then hold down the B W copy button and press the power button to turn the p...

Page 17: ...eep Timer Settings Windows Changing the Power and Sleep Timer Settings OS X Parent topic Product Basics Changing the Power and Sleep Timer Settings Windows You can use the printer software to change the time period before the product enters sleep mode or turns off automatically 1 Make sure your product is turned on 2 Access the Windows Desktop and right click the product icon in the Windows taskba...

Page 18: ...rogram windows Parent topic The Power Off and Sleep Timers Changing the Power and Sleep Timer Settings OS X You can use the printer software to change the time period before the product enters sleep mode or turns off automatically 1 Make sure your product is turned on 2 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and ...

Page 19: ... the Sleep Timer setting 6 Click Apply 7 Close the Printer Settings window Parent topic The Power Off and Sleep Timers Epson Connect Solutions for Smartphones Tablets and More Use your smartphone tablet or computer to print and scan documents photos emails and web pages from your home office or even across the globe Print from anywhere with these Epson Connect solutions Epson Email Print Epson iPr...

Page 20: ...r Epson Connect account and register your product to the Epson Connect service 3 Now you are ready to send and print emails to your product s Email Print address Note Go to epsonconnect com and log into your Epson connect account to personalize your product s email adjust print settings and set up other Epson Connect services Parent topic Epson Connect Solutions for Smartphones Tablets and More Re...

Page 21: ... not already set up an Epson Connect account when you installed your product software visit epsonconnect com to create your account and register your product to the Epson Connect service Note Make a note of your product s email address 3 Visit epsonconnect com to learn more about Remote Print and how to download the Remote Print Driver software 4 Download and install the Remote Print software 5 En...

Page 22: ...et Changing or Updating Network Connections Wi Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point The wireless router or access point can be connected to your computer over a wireless or wired network 1 Epson product 2 Wireless router or access point 3 Computer with a wireless interface ...

Page 23: ...WPS enabled router or access point you can use Wi Fi Protected Setup WPS to connect your device to the network Note To check if your router is WPS enabled look for a button labeled WPS on your router or access point If there is no hardware button there may be a virtual WPS button in the software for the device Check your network product documentation for details 1 To connect to a WPS enabled route...

Page 24: ...Changing or Updating Network Connections See these sections to change or update how your product connects to a network Changing a USB Connection to a Wi Fi Connection Connecting to a New Wi Fi Router Accessing the Web Config Utility Parent topic Wi Fi Networking Changing a USB Connection to a Wi Fi Connection If you have already connected your product to your computer using a USB connection you ca...

Page 25: ...Network Connections Related concepts Uninstall Your Product Software Accessing the Web Config Utility You can select your product s network settings and confirm its operating status using a web browser You do this by accessing your product s built in Web Config utility from a computer or other device that is connected to the same network as your product 1 Print a network status sheet 2 Locate the ...

Page 26: ...s Loading Envelopes Paper Loading Capacity Available Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings Loading Paper for Documents or Photos You can print documents and photos on a variety of paper types and sizes 1 Flip the feeder guard forward 2 Pull up the paper support and its extension ...

Page 27: ...3 Pull out the output tray 4 Slide the edge guide left 5 If you are inserting a stack of paper fan the sheets first and tap the stack on a flat surface to even the edges Note Do not fan or curl photo paper ...

Page 28: ... and beneath the line on the left edge guide 7 Slide the edge guide against the paper but not too tightly 8 Flip the feeder guard back Always follow these paper loading guidelines Load only the recommended number of sheets Load paper short edge first no matter which way your document faces ...

Page 29: ...de Check the paper package for any additional loading instructions Parent topic Loading Paper Related references Paper Loading Capacity Loading Envelopes You can print on plain paper envelopes in this size No 10 4 1 9 5 inches 105 241 mm 1 Flip the feeder guard forward 2 Pull up the paper support and its extension ...

Page 30: ...30 3 Pull out the output tray 4 Slide the edge guide left 5 Load up to 5 envelopes against the right side Load them printable side up and flap edge left ...

Page 31: ... not load envelopes above the arrow mark inside the edge guide Do not load envelopes that are curled folded or too thin or that have plastic windows or exposed adhesive flaps Parent topic Loading Paper Paper Loading Capacity Paper type Load up to this many sheets Plain paper Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm Approximately 50 sheets Epson Bright White Paper Epson Pres...

Page 32: ...Do not load paper above the arrow mark inside the edge guide For two sided printing load up to 15 sheets Parent topic Loading Paper Related references Available Epson Papers Available Epson Papers You can purchase genuine Epson ink and paper from an Epson authorized reseller To find the nearest reseller visit epson com jm or call your nearest Epson sales office Paper Type Size Part number Sheet co...

Page 33: ...hes 102 152 mm S041808 S041727 40 100 5 7 inches 127 178 mm S041464 20 8 10 inches 203 254 mm S041465 20 Letter 8 5 11 inches 216 279 mm S042183 S041667 25 50 Epson Ultra Premium Photo Paper Glossy 4 6 inches 102 152 mm S042181 S042174 60 100 5 7 inches 127 178 mm S041945 20 8 10 inches 203 254 mm S041946 20 Letter 8 5 11 inches 216 279 mm S042182 S042175 25 50 Epson Premium Photo Paper Semi gloss...

Page 34: ...r Borderless Paper Type Compatibility You can print borderless photos on compatible paper types in compatible sizes Borderless Paper Types Epson Presentation Paper Matte Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Epson Photo Paper Glossy Epson Premium Photo Paper Semi gloss Epson Premium Presentation Paper Matte Borderless Paper Sizes 4 6 inches 102 152 mm 5 7 inches 1...

Page 35: ... Plain Paper Bright White Paper Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy Epson Premium Photo Paper Semi gloss Premium Photo Paper Semi Gloss Epson Premium Presentation Paper Matte Premium Presentation Paper Matte Envelopes Envelope Parent topic Loading Paper ...

Page 36: ...Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm 1 Open the document cover ...

Page 37: ...of the indicated corner Note You can place multiple originals on the scanner glass Just make sure they are at least 0 8 inch 20 mm away from each other Note The edges of your original may be cropped by 0 06 inch 1 5 mm from the edge of the scanner glass Manually position your original away from the edges to prevent cropping ...

Page 38: ...38 3 Close the document cover gently to keep your original in place Parent topic Placing Originals on the Product Related tasks Copying Documents or Photos Related topics Scanning ...

Page 39: ... the B W copy button To copy a color document or photo press the color copy button To copy in draft mode press and hold the B W copy button or the color copy button then press the stop button within 3 seconds To make more than one copy repeatedly press the B W copy button or the color copy button for the number of copies you need up to 20 copies For example to make 4 copies press the button four t...

Page 40: ...print with your product using any Windows application as described in these sections Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Options Windows Selecting a Printing Preset Windows Selecting Extended Settings Windows Printing Your Document or Photo Windows Selecting Default Print Settings Windows Changing Automatic U...

Page 41: ...your printer settings window 4 Select the size of the paper you loaded as the Document Size setting Note You can also select the User Defined setting to create a custom paper size 5 If you are printing a borderless photo select Borderless Note You must select a compatible borderless paper type and size to print without borders Check the borderless paper compatibility list for details ...

Page 42: ...11 To print multiple pages on one sheet of paper or print one image on multiple sheets of paper select one of the settings in the Multi Page menu and select the printing options you want 12 To print multiple copies and arrange their print order select the Copies options 13 To preview your job before printing select Print Preview 14 To save your print job as a project that can be modified and combi...

Page 43: ...nt Settings Windows Multi Page Printing Options Windows You can select any of the available options in the Multi Page menu to set up your multi page print job 2 Up and 4 Up Prints 2 or 4 pages on one sheet of paper Click the Page Order button to select page layout and border options 2 1 Poster 2 2 Poster 3 3 Poster 4 4 Poster Prints one image on multiple sheets of paper to create a larger poster C...

Page 44: ...t your double sided print job by printing one side and prompting you to flip the paper over on the short edge to print the other side 2 Click the Settings button You see this window 3 Select the double sided printing options you want to use 4 Click OK to return to the Main tab 5 Print a test copy of your double sided document to test the selected settings 6 Follow any instructions displayed on the...

Page 45: ...he desired direction Binding Margin Options Select options that define a wider margin to allow for binding Booklet Option Select the Booklet checkbox and a binding option to print double sided pages as a booklet Parent topic Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Options Windows You can select a variety of additional layout and printing options for y...

Page 46: ...the color correction settings or turn off color management in your printer software Select Image Options to access additional settings for improving printed images 3 To add the following features click the Watermark Features button Watermark adds a visible watermark to your printout Note Click the Add Delete button to create your own watermark and click the Settings button to customize the waterma...

Page 47: ...ace recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects ICM Lets you manage color using installed color printing profiles No Color Adjustment Turns off color manage...

Page 48: ...d text in black For Color Text Prints colored text on a background pattern or underlined For Color Graphs and Images Prints colored graphics and images with overlay patterns For Color Text Graphs and Images Prints colored text graphics and images with overlay patterns Additional Settings Options Rotate 180º Prints the image rotated 180º from its original orientation High Speed Speeds up printing b...

Page 49: ...me date and time come from the Windows Control Panel on your computer Parent topic Selecting Additional Layout and Print Options Windows Selecting a Printing Preset Windows For quick access to common groups of print settings you can select a printing preset on the Main or More Options tab Note You can create your own preset by clicking the Add Remove Presets button 1 Click the Main or More Options...

Page 50: ...lace your cursor over one of the Printing Presets to view its list of settings 3 Click on a preset to change its settings or use any of the available options on the screen to control your printing presets 4 To choose a preset for printing select it 5 Click OK ...

Page 51: ...ct additional settings that apply to all the print jobs you send to your product 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings 3 Click the Maintenance tab You see the maintenance options 4 Click the Extended Settings button ...

Page 52: ...he Extended Settings window Show Progress Meter Displays the progress of print jobs as they are being printed Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues Separator Page Before each document prints a separator page containing the title user date and time Always Spool RAW Datatype Increases print speed and may solve other printing problems Pag...

Page 53: ... Refine screening pattern Prints graphics with a finer screening pattern Allow Applications to Perform ICM Color Matching Allows applications to perform ICM color matching Always Use the Driver s Paper Source Setting Prints using the paper source setting in the printer driver rather than the setting in your application Parent topic Selecting Extended Settings Windows Printing Your Document or Phot...

Page 54: ...54 You see your application s Print window such as this one 2 Click OK or Print to start printing Checking Print Status Windows Parent topic Printing with Windows ...

Page 55: ...tatus click Consumables Status Parent topic Printing Your Document or Photo Windows Selecting Default Print Settings Windows When you change your print settings in a program the changes apply only while you are printing in that program session If you want to change the print settings you use in all your Windows programs you can select new default print settings 1 Access the Windows Desktop and rig...

Page 56: ... them as needed for printing in any program session Changing the Language of the Printer Software Screens Parent topic Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings You see the printer s...

Page 57: ...ge you selected the next time you access them Parent topic Selecting Default Print Settings Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software You can change how often the software checks for updates or disable this feature 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select ...

Page 58: ...e feature you can check for updates manually Parent topic Printing with Windows Related tasks Checking for Software Updates Printing with OS X You can print with your product using any OS X printing program as described in these sections Note If you have an Internet connection it is a good idea to check for updates to your product software on Epson s support website Selecting Basic Print Settings ...

Page 59: ...o you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your product as the Printer setting 4 If necessary click the arrow next to the Printer setting or the Show Details button to ex...

Page 60: ...ote The print window may look different depending on the version of OS X and the application you are using 5 Select the Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing ...

Page 61: ...rint window check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 7 Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Print Settings from the pop up menu ...

Page 62: ...heck the paper type settings list for details 10 Select the Print Quality setting you want to use 11 Select any of the available print options Print Quality Settings OS X Print Options OS X Parent topic Printing with OS X Related references Paper or Media Type Settings Related tasks Printing Your Document or Photo OS X Selecting Page Setup Settings OS X ...

Page 63: ...nt speed Quality For photos and graphics with good quality and print speed High Quality For photos and graphics with high print quality Best Quality For the best print quality but the slowest print speed Parent topic Selecting Basic Print Settings OS X Print Options OS X You can select any of the print options to customize your print Some options may be unavailable depending on other settings you ...

Page 64: ...ze setting If you are printing a borderless photo select the Borderless checkbox or a paper size with a Borderless option You can also select a custom setting to create a custom paper size but the Quality setting will be limited to Normal Note You must select a compatible borderless paper type and size to print without borders Check the borderless paper compatibility list for details 2 Select the ...

Page 65: ... pages select a Layout Direction setting To print borders around each page on the sheet select a line setting from the Border pop up menu To invert or flip the printed image select the Reverse page orientation or Flip horizontally settings Parent topic Printing with OS X Managing Color OS X You can adjust the Color Matching and Color Options settings to fine tune the colors in your printout or tur...

Page 66: ... Parent topic Printing with OS X Color Matching and Color Options OS X You can select from these settings on the Color Matching and Color Options menus Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management ColorSync Prints using standard color profiles for your product and paper to help match image colors You can cus...

Page 67: ...sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects Off No Color Adjustment Turns off color management in your printer software so you can manage...

Page 68: ...on the Options or Driver tab Skip Blank Page Ensures that your product does not print pages that contain no text or images Quiet Mode Lessens noise during printing when you select Plain Paper Bright White Paper as the paper Type or Media Type setting Permit temporary black printing Allows you to print using black ink when color ink is expended High Speed Printing Speeds up printing but may reduce ...

Page 69: ...xperience issues when using a shared printing pool Parent topic Selecting Printing Preferences OS X Printing Your Document or Photo OS X Once you have selected your print settings you are ready to print Click Print at the bottom of the print window Checking Print Status OS X Parent topic Printing with OS X Checking Print Status OS X During printing you can view the progress of your print job contr...

Page 70: ...r Hold To resume a print job click the paused print job and click or Resume To pause printing for all queued print jobs click Pause or Pause Printer To display other printer information click Settings or Supply Levels Parent topic Printing Your Document or Photo OS X Cancelling Printing Using a Product Button If you need to cancel printing press the stop button on your product Parent topic Printin...

Page 71: ...ent topic Scanning Starting a Scan Using the Product Buttons You can scan an image and save it as a PDF using your product s control panel buttons Note You must connect your product with a USB cable to scan using the buttons 1 Make sure you installed the product software and connected the product to your computer 2 Press the B W copy button and the color copy button at the same time Your original ...

Page 72: ...own list and select the scan button settings you want to view or change 5 Change the settings as necessary 6 Click OK 7 Click Close to close the Event Manager window Parent topic Starting a Scan Using the Product Buttons Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings scan and save the scanned image to a file Windows 10 Click and select Al...

Page 73: ...73 ...

Page 74: ...ed image in the program 1 Open your scanning program and select its scanning option See your scanning program help for instructions 2 Select your product Note In certain programs you may need to select your product as the source first If you see a Select Source option choose it and select your product With Windows do not select a WIA option for your product it will not work correctly You see an Ep...

Page 75: ...75 ...

Page 76: ...an 2 Epson Scan 2 automatically scans your document and saves the scanned file in PDF format in your operating system s Documents or My Documents folder or opens it in your scanning program You can select settings preview and change the scanned file settings as necessary 1 Start Epson Scan 2 ...

Page 77: ...77 You see this window ...

Page 78: ... to use for your scan 7 Click the Preview button Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window 8 Do one of the following If you re scanning in Document Mode select any of the additional settings that you want to use on the Main Settings tab If you re scanning in Photo Mode select the Color Management and Thumbnail Options settings as necessary 9 Click the ...

Page 79: ...available depending on other settings you have chosen Dual Image Output Scans the original image twice using different output settings After Scanning Option When scanning multi page originals lets you add additional pages or add and edit the pages in a job and save all of the scanned pages as one file Note You must select a file format that supports multi page such as PDF or Multi TIFF Parent topi...

Page 80: ...ition in OCR Optical Character Recognition programs Color Enhance Enhances the red green or blue shades in the scanned image Brightness Adjusts the overall lightness and darkness of the scanned image Contrast Adjusts the difference between the light and dark areas of the overall scanned image Saturation Adjusts the density of colors in the overall image Gamma Adjusts the midtone density of the sca...

Page 81: ...mat that is readable by Windows and OS X systems using Adobe Reader Acrobat or other programs You can save multi page documents in one PDF file Recognized text in the scanned document can be searched Parent topic Scanning in Epson Scan 2 Scan Resolution Guidelines The Resolution setting measured in dpi dots per inch controls the amount of detail captured in your scans Increasing the resolution rai...

Page 82: ...int application you can use your iOS or Android smartphone or tablet to scan original documents or photos on your networked product and save them as digital files on your device Follow the link here for more information on Epson iPrint Parent topic Scanning Scanning to Online Destinations Using Easy Photo Scan You can scan documents or photos and upload them to Facebook and other online destinatio...

Page 83: ...re and click Easy Photo Scan Select your product and click OK if necessary Windows 8 x Navigate to the Apps screen and select Easy Photo Scan Select your product and click OK if necessary Windows other versions Click or Start and select All Programs or Programs Select Epson Software and click Easy Photo Scan Select your product and click OK if necessary OS X Open the Applications folder click Epso...

Page 84: ... Photo Scan help for additional information on image editing options 7 Repeat these steps for each image you want to upload 8 When you finish scanning click one of the destination icons to upload the images Note You may need to click the arrow next to the icons in order to see all of them The available icons may vary depending on the software version you are using Parent topic Scanning to Online D...

Page 85: ...canned images to it 1 Scan your original using Easy Photo Scan 2 Click the icon You see a window like this Note If you have already configured a Facebook account in Easy Photo Scan you can select the Setting Name or Destination Name for the account click Login if necessary and click Send to upload your images 3 Click Login ...

Page 86: ...select the options you want 8 If you also want to save the images to a local folder select the Copy the image s to a local folder checkbox and select a folder 9 If you want to save the current settings click Edit or the Setting Name or Destination Name field and select Save As Enter a name for the setting and click OK 10 Click Send to upload the images to your Facebook account or click Cancel to c...

Page 87: ...or the account click Login if necessary and click Send to upload your images 3 Click Login 4 On the Application Authentication screen log into your Google account 5 Click Accept to allow Easy Photo Scan to upload images to your account An authentication code is generated 6 Copy the authentication code into the Please enter authentication code field and click OK ...

Page 88: ...elect the Copy the image s to a local folder checkbox and select a folder 12 If you want to save the current settings click Edit or the Setting Name or Destination Name field and select Save As Enter a name for the setting and click OK 13 Click Send to upload the images to your Google Photos account or click Cancel to cancel the operation Parent topic Scanning to Online Destinations Using Easy Pho...

Page 89: ...ook from the Notebook list Note If you want to create a new notebook you must create it directly in Evernote 4 Select the image format for the uploaded files from the File or File Type list 5 If there are options for the selected file format click Options or Option and select the options you want 6 If you also want to save the images to a local folder select the Copy the image s to a local folder ...

Page 90: ...Evernote account or click Cancel to cancel the operation Parent topic Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to SugarSync You can configure a SugarSync account for use with Easy Photo Scan and upload your scanned images 1 Scan your original using Easy Photo Scan 2 Click ...

Page 91: ...unt information in the E Mail Address and Password fields 4 Select a Place option for the uploaded images Note In SugarSync the Magic Briefcase is now called My SugarSync Uploads to the Magic Briefcase appear in the My SugarSync folder 5 Enter a folder name in the Folder field If you enter the name of an existing folder the images are uploaded to that folder If the folder does not exist a new fold...

Page 92: ... image s to a local folder checkbox and select a folder 11 If you want to save the current settings click Edit or the Setting Name or Destination Name field and select Save As Enter a name for the setting and click OK 12 Click Send to upload the images to your SugarSync account or click Cancel to cancel the operation Parent topic Scanning to Online Destinations Using Easy Photo Scan Related refere...

Page 93: ...ter the login information in the User Name and Password fields 5 If you want to replace existing files with the same name with the uploaded images click the Overwrite file s with the same name checkbox 6 Click Check Connection to test whether the account information is correct 7 Select the image format for the uploaded files from the File or File Type list 8 If there are options for the selected f...

Page 94: ...s Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi TIFF File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to Email You can save your scanned images to a local network folder and send them by email using Easy Photo Scan Note With Windows Easy Photo Scan supports Microsoft Outlook 2000 2002 2003 2007 2010 x86 2013 x86 and Window...

Page 95: ...ages Then click OK to save the images to the folder and launch your email program or click Cancel to cancel the operation OS X If you also want to save the images to a local folder select the Copy the image s to a local folder checkbox and select a folder Then click Send or click Cancel to cancel the operation Parent topic Scanning to Online Destinations Using Easy Photo Scan Related references Ep...

Page 96: ...choose the folder where you want to save the images 6 Click OK to save the images to the folder or click Cancel to cancel the operation Parent topic Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi TIFF File Settings Related tasks Scanning Using Easy Photo Scan Epson JPEG File Settings You can select from the following settings ...

Page 97: ...rendered from the top to the bottom when displayed on a web browser Progressive Images are rendered in low resolution in a web browser then replaced with a higher resolution Embed ICC Profile Allows the ICC profile information on color reproducibility of scanned image to be embedded in the image Programs that use color management software will display the colors of the image using the ICC profile ...

Page 98: ...g system where the scanned image will be used Compression Specifies the compression format and level for Color Grayscale and B W images The file size increases with higher quality Embed ICC Profile Allows the ICC profile information on color reproducibility of scanned image to be embedded in the image Programs that use color management software will display the colors of the image using the ICC pr...

Page 99: ...nents if you want to perform OCR 1 Load your original in the scanner 2 Start Epson Scan 2 3 Select your scan settings 4 Click Preview and adjust the area you want to scan if necessary 5 Select Searchable PDF as the Image Format setting 6 Select Options from the Image Format list You see the Image Format Options window 7 Select the Text tab 8 Make sure the language used in the document text is sele...

Page 100: ...ack Ink with Windows Check Cartridge Status Your product and its printing software will let you know when an ink cartridge is low or expended Checking Cartridge Status Lights Checking Cartridge Status with Windows Checking Cartridge Status with OS X Parent topic Replacing Ink Cartridges Checking Cartridge Status Lights You can check the status of your ink cartridges by checking the lights on your ...

Page 101: ...ecking Cartridge Status with Windows A low ink reminder appears if you try to print when ink is low and you can check your cartridge status at any time using a utility on your Windows computer 1 To check your cartridge status access the Windows Desktop and double click the product icon in the Windows taskbar You see this window ...

Page 102: ...y be able to continue printing temporarily Note If any of the cartridges installed in the product are broken incompatible with the product model or improperly installed Epson Status Monitor will not display an accurate cartridge status 3 To disable the low ink reminder right click the product icon in the Windows taskbar and select Monitoring Preferences ...

Page 103: ...r alerts checkbox at the bottom of the screen 5 To disable promotional offers deselect the Display Epson Offers checkbox Promotional offers not available in Latin America Parent topic Check Cartridge Status Related tasks Removing and Installing Ink Cartridges ...

Page 104: ...n check your cartridge status using a utility on your Mac 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 2 Select EPSON Status Monitor You see a window like this ...

Page 105: ... Epson authorized reseller To find the nearest reseller visit epson com jm or call your nearest Epson sales office Note This product uses only genuine Epson brand cartridges Other brands of ink cartridges and ink supplies are not compatible and even if described as compatible may not function properly The cartridges included with the printer are designed for printer setup and not for resale After ...

Page 106: ...nt cartridges handy before you begin You must install new cartridges immediately after removing the old ones Caution Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out Do not open ink cartridge packages until you are ready to install the ink Cartridges are vacuum packed to maintain reliability 1 Turn on your product 2 Lift...

Page 107: ...6 seconds until the ink cartridge holder moves to the replacement position If a cartridge is low or expended the print head moves that cartridge to the indicator position Press the stop button The print head moves the next low or expended cartridge to the indicator position Continue to press the stop button until the print head moves to the replacement position If no cartridges are low or expended...

Page 108: ...f ink gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out and see a doctor right away Keep ink cartridges out of the reach of children 5 Before opening the new cartridge package shake it gently four or five times Caution Do not shake the cartridges after opening the packages or ink may leak ...

Page 109: ...tridge immediately after removing the old one if you do not the print head may dry out and be unable to print 7 Remove the yellow tape from the side of the cartridge Caution Do not remove any other labels or seals or ink will leak 8 Insert the new cartridge into the holder and push it down until it clicks into place ...

Page 110: ...s home position an ink cartridge may not be installed properly Press the stop button then press the ink cartridge down until it clicks into place If you remove a low or expended ink cartridge you cannot re install and use the cartridge Caution If you remove an ink cartridge for later use protect the ink supply area from dirt and dust and store it in the same environment as the printer The valve in...

Page 111: ...eplace a cartridge before it is low or expended if it is too old for example 1 Do one of the following Windows Access the Windows Desktop right click the product icon in the Windows taskbar and select Printer Settings Then click the Maintenance tab OS X In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Su...

Page 112: ...ended Color Cartridges OS X Parent topic Replacing Ink Cartridges Printing with Expended Color Cartridges Windows If you see a message during printing telling you that you can temporarily print in black ink with an expended color cartridge you can cancel your print job and select settings to print on plain paper or on an envelope Note To use this feature Epson Status Monitor must be enabled 1 Clic...

Page 113: ... and select settings to temporarily print with only black ink on plain paper or on an envelope 1 Click the printer icon in the Dock 2 If you see a message telling you that you can temporarily print with only black ink click the Delete or button to cancel your print job If you see an error message click OK 3 In the Apple menu or the Dock select System Preferences 4 Select Print Fax Print Scan or Pr...

Page 114: ...print settings in your print application 11 Select Print Settings from the pop up menu 12 Select Plain Paper Bright White Paper or Envelope as the paper type setting 13 Select the Grayscale option 14 Click Print to print your document Parent topic Printing with Black Ink and Expended Color Cartridges Related tasks Selecting Basic Print Settings OS X Cancelling Printing Using a Product Button ...

Page 115: ... setting and depends on other selected print settings To use this feature Epson Status Monitor must be enabled Click Yes to use a mixture of color inks to create black or No to continue using the remaining black ink for the document you are printing Click Disable this feature to continue using the remaining black ink Note If you disable this feature it remains disabled until you install a new blac...

Page 116: ...uality declines You can check for clogged nozzles before you clean them so you don t clean them unnecessarily Note You cannot clean the print head if an ink cartridge is expended and may not be able to clean it when a cartridge is low You must replace the cartridge first Print Head Nozzle Check Print Head Cleaning Parent topic Adjusting Print Quality Related topics Replacing Ink Cartridges Print H...

Page 117: ...both buttons The product begins printing a nozzle check pattern 5 Check the printed pattern to see if there are gaps in the lines Print head is clean Print head needs cleaning 6 If there are no gaps the print head is clean and you can continue printing If there are gaps or the pattern is faint clean the print head Parent topic Print Head Nozzle Check Related concepts Print Head Cleaning Related to...

Page 118: ... 2 Do one of the following Windows Access the Windows Desktop and right click the product icon in the Windows taskbar OS X In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 3 Select Nozzle Check You see a window like this 4 Click Print ...

Page 119: ...e are no gaps click Finish If there are gaps or the pattern is faint clean the print head Parent topic Print Head Nozzle Check Related concepts Print Head Cleaning Related topics Loading Paper Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles you can clean the print head ...

Page 120: ...g cycle is finished Caution Never turn off the product during a cleaning cycle or you may damage it 4 Run a nozzle check to confirm that the print head is clean If you don t see any improvement after cleaning the print head up to 4 times turn off the product and wait at least 6 hours Then try cleaning the print head again If quality still does not improve one of the ink cartridges may be old or da...

Page 121: ...y 3 Select Head Cleaning You see a window like this 4 Click Start to begin the cleaning cycle The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished Caution Never turn off the product during a cleaning cycle or you may damage it 5 When the cleaning cycle is finished you can check to see if the nozzles are clean click Print Nozzle Check Pattern and cl...

Page 122: ...ead again If you don t see any improvement after cleaning the print head up to 4 times turn off the product and wait at least 6 hours Then try cleaning the print head again If quality still does not improve one of the ink cartridges may be old or damaged and needs to be replaced Parent topic Print Head Cleaning Related tasks Checking the Nozzles Using a Computer Utility Related topics Replacing In...

Page 123: ... Utility You can align the print head using a utility on your Windows or Mac computer 1 Load a few sheets of plain paper in the product 2 Do one of the following Windows Access the Windows Desktop and right click the product icon in the Windows taskbar OS X In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Option...

Page 124: ...hoosing a pattern number click Next If no patterns are aligned in one or more of the sets choose the closest one in each set and click Realignment Then print another alignment sheet and check it Note Click Skip where available if you want to skip a particular alignment sheet 6 When you are done click Finish Parent topic Print Head Alignment Related topics Loading Paper ...

Page 125: ...duct control panel to make a copy but without placing a document on the scanner glass Note Make sure there is no dust or stains on the scanner glass or document cover 3 Check the back of the ejected paper to see if it is clean 4 Repeat as necessary until the paper comes out clean Parent topic Adjusting Print Quality Related tasks Copying Documents or Photos Related topics Loading Paper ...

Page 126: ...2 Unplug the power cable 3 Disconnect any connected cables 4 Remove all the paper 5 Clean the scanner glass with a soft lint free cloth microfiber is recommended moistened with a little glass cleaner Caution Do not spray glass cleaner directly on the glass and do not press the glass surface with any force 6 Clean the outer case and control panel with a soft dry cloth Do not use liquid or chemical ...

Page 127: ... place 1 Turn off the product 2 Wait for the power light to go out then unplug the power cable 3 Disconnect any connected cables 4 Remove all the paper from the product 5 Close the output tray and paper support 6 Lift up the scanner unit and check to see if the print head is in the far right position the home position If not turn on the product wait for the print head to move then turn the product...

Page 128: ...round the product Keep the product level during transportation Be sure to remove the tape from the ink cartridge holder before turning on your product If print quality has declined when you print again clean and align the print head Parent topic Cleaning and Transporting Your Product Related concepts Print Head Cleaning Print Head Alignment ...

Page 129: ...son s support website for free updates to your product software Visit the driver download site at epson com jm support Windows Your printer software automatically checks for updates You can also manually update the software by selecting Software Update here Accessing the Windows Desktop and right clicking the product icon in the Windows taskbar On the Maintenance tab in the printer settings window...

Page 130: ... power light is flashing The product is busy Wait for the power light to stop flashing before turning off the product If you just replaced an ink cartridge and the power light is still flashing after 3 minutes the cartridge may be installed incorrectly Reinstall the ink cartridge The power light is flashing The paper light is flashing Paper is jammed in the product Remove the jammed paper and pres...

Page 131: ... product using a USB cable and try updating the firmware again If the error message continues contact Epson for support The power light is flashing The ink light is flashing The paper light is flashing The WiFi light is flashing A printer error has occurred Turn the product off and then back on again If the error continues check for a paper jam If the error persists contact Epson for support The W...

Page 132: ...e the product is operating properly Any operation problem you may have could be caused by your computer cable software or selected settings Check the other solutions in this manual or try uninstalling and reinstalling your printer software If the page prints but the nozzle check pattern has gaps clean or align the print head If the page does not print the product may have a problem Check other ava...

Page 133: ...es Software Installation Problems If you have problems while installing your product software try these solutions Make sure your product is turned on and any necessary cables are securely connected at both ends If you still have problems installing software disconnect the cable and carefully follow the instructions on the Start Here sheet Also make sure your system meets the requirements for your ...

Page 134: ...ot Scan Over a Network Parent topic Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point try these solutions Make sure to place your product within contact range of your 2 4 GHz router or access point Avoid placing your product near a microwave oven 2 4 GHz cordless phone or large metal o...

Page 135: ...usable channels and change to a usable channel if necessary Parent topic Solving Network Problems Related tasks Printing a Network Status Sheet Using WPS to Connect to a Network Connecting to a New Wi Fi Router Related topics Wi Fi Networking Network Software Cannot Find Product on a Network If EpsonNet Setup cannot find your product on a network try these solutions Make sure your product is turne...

Page 136: ... does not appear in the OS X printer window try these solutions Turn your product off wait 30 seconds then turn it back on again If you are connecting the product via Wi Fi Protected Setup WPS and the WiFi light on your product is not solid green make sure you press the Wi Fi button on the product within 2 minutes of pressing the WPS button on your router Hold down the Wi Fi button on the product ...

Page 137: ...bject such as a filing cabinet Note If you are using a 5 GHz wireless router set the router to operate in dual band 2 4 GHz and 5 GHz mode If your router uses a single network name SSID for both the 2 4 GHz and 5 GHz band give each band its own network name SSID instead such as Home Network 2 4 GHz and Home Network 5 GHz See your router documentation or contact your internet service provider for i...

Page 138: ...network communication error may occur Try scanning again at a lower resolution If network communication was interrupted while starting Epson Scan 2 exit Epson Scan 2 wait a few seconds and restart it If Epson Scan 2 cannot restart turn off your product turn it back on and try restarting Epson Scan 2 again Check the scanner setting and reset the connection if necessary using Epson Scan 2 Utility Wi...

Page 139: ... are Cut Off Product Makes Noise When It Sits for a While Parent topic Solving Problems Related concepts Print Head Cleaning Print Head Nozzle Check Product Makes Noise But Nothing Copies If your product makes a noise but nothing copies try these solutions Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary If the nozzle check page does not...

Page 140: ...e This is normal Parent topic Solving Copying Problems Solving Paper Problems Check these sections if you have problems using paper with your product Paper Feeding Problems Paper Jam Problems Paper Ejection Problems Parent topic Solving Problems Paper Feeding Problems If you have problems feeding paper try these solutions If paper does not feed for printing remove it Then reload it in the sheet fe...

Page 141: ...Related references Paper Jam Problems Paper Loading Capacity Related topics Loading Paper Paper Jam Problems If you have problems with paper jams try these solutions 1 Cancel the print job from your computer if necessary 2 Gently pull out any jammed paper from the output tray and sheet feeder 3 Press the B W copy button or the color copy button to resume printing If the product lights still show a...

Page 142: ...oading Paper Paper Ejection Problems If you have problems with paper ejecting properly try these solutions If paper does not eject fully you may have set the wrong paper size Cancel printing to eject the paper Select the correct paper size when you reprint If paper is wrinkled when it ejects it may be damp or too thin Load new paper and be sure to select the correct paper type setting when you rep...

Page 143: ...instead of the hub Run a product check to see if a test page prints If the test page prints check to see if your product software is installed correctly If you are printing a large image the computer may not have enough memory Print the image at a lower resolution or a smaller file size In Windows click Print Queue on the Maintenance tab in the printer settings window and check for the following C...

Page 144: ... Other Hardware if necessary and Printers and Faxes 2 Right click your product name select Printing Preferences and select your product name again if necessary 3 Click the Maintenance tab 4 Click the Extended Settings button 5 Click the Monitoring Preferences button 6 Click the checkbox for the option that adds the shortcut icon to the taskbar 7 Click OK to close the open program windows Parent to...

Page 145: ...ation utility to free up existing space Close any programs you are not using when you print If your product is connected to a USB hub connect it directly to your computer instead If printing becomes slower after printing continuously for a long time the product may have automatically slowed down to protect the print mechanism from overheating or becoming damaged Let the product rest with the power...

Page 146: ...ars on Borderless Prints Incorrect Characters Print Incorrect Image Size or Position Slanted Printout Parent topic Solving Problems Inverted Image If your printed image is inverted unexpectedly try these solutions Turn off any mirror or inversion settings in your printing application Turn off the Mirror Image Flip horizontally or Reverse page orientation settings in your printer software This opti...

Page 147: ... the nozzles are clogged Then clean the print head if necessary Make sure your product is selected as the printer in your printing program Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings OS X Selecting Printing Preferences OS X Incorrect Margins on Printout If your printed page has incorrect margins try these...

Page 148: ...e paper size are set correctly if the image is small the enlargement may not be enough to cover the paper Parent topic Solving Page Layout and Content Problems Related references Borderless Paper Type Compatibility Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings OS X Selecting Print Layout Options OS X Incorrect Characters Print If incorrect characters appear in...

Page 149: ...tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings OS X Selecting Print Layout Options OS X Selecting Additional Layout and Print Options Windows Related topics Loading Paper Slanted Printout If your printouts are slanted try these solutions Slide the edge guide against the edge of the paper Select a higher print quality setting in your printer software Turn off any high s...

Page 150: ...ry these solutions before you reprint Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Make sure the paper type setting matches the type of paper you loaded Make sure you loaded the printable side of the paper correctly for your product Turn off any high speed settings in your product software Align the print head You may need to replace...

Page 151: ...ght after printing to allow the ink to set Turn off any high speed settings in your product software If you print on both sides of a sheet of paper smudges may appear on the reverse side of heavily saturated or dark images If one side of a sheet will contain a lighter image or text print that side first Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print hea...

Page 152: ...hes the type of paper you loaded Make sure your paper is not damp curled old or loaded incorrectly in your product Align the print head Clean the paper path Parent topic Solving Print Quality Problems Related concepts Print Head Alignment Print Head Cleaning Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings OS X Cleaning the Paper Path Related topics Loading Paper...

Page 153: ...settings result in larger file sizes which take longer to process and print Consider the limitations of your computer system when selecting a resolution and select the lowest possible resolution that produces acceptable quality to keep file sizes manageable Parent topic Solving Print Quality Problems Related concepts Print Head Alignment Print Head Cleaning Print Head Nozzle Check Related tasks Se...

Page 154: ...ting Additional Layout and Print Options Windows Managing Color OS X Related topics Replacing Ink Cartridges Solving Scanning Problems Check these solutions if you have problems scanning with your product Scanning Software Does Not Operate Correctly Cannot Start Epson Scan 2 Parent topic Solving Problems Scanning Software Does Not Operate Correctly If your scanning software does not operate correc...

Page 155: ...he correct product is selected If necessary select the Other tab and click Reset Windows other versions Click or Start All Programs or Programs EPSON Epson Scan 2 Epson Scan 2 Utility Make sure the correct product is selected If necessary select the Other tab and click Reset OS X Open the Applications folder click Epson Software and click Epson Scan 2 Utility Make sure the correct product is selec...

Page 156: ... original for scanning facing the correct way If you are scanning using the Epson Scan 2 Black White setting adjust the Threshold setting and scan again Parent topic Solving Scanned Image Quality Problems Related tasks Placing Originals on the Scanner Glass Line of Dots Appears in All Scanned Images If a line of dots appears in all your scanned images clean the scanner glass with a soft dry lint f...

Page 157: ...ed at an angle Place your product on a flat stable surface that extends beyond its base in all directions Adjust these Epson Scan 2 settings if available and try scanning again Increase the Resolution setting If the Image Type setting is Black White adjust the Threshold setting Select the Unsharp Mask setting If the Image Type setting is Black White select Text Enhancement If the Image Type settin...

Page 158: ... Text Enhancement If the Image Type is set to Color or Grayscale change the Text Enhancement setting to High Parent topic Solving Scanned Image Quality Problems Ripple Patterns Appear in an Image You may see a ripple pattern called a moiré in scanned images of printed documents This is caused by interference from differing pitches in the scanner s screen and your original s halftone screen To redu...

Page 159: ...original is placed correctly for scanning If necessary move your original away from the edges of the scanner glass slightly Parent topic Solving Scanned Image Quality Problems Related tasks Placing Originals on the Scanner Glass Uninstall Your Product Software If you have a problem that requires you to uninstall and re install your software follow the instructions for your operating system Uninsta...

Page 160: ...owing to uninstall Epson Event Manager then follow any on screen instructions Windows 10 Select Epson Event Manager and click Uninstall Windows 8 x Select Epson Event Manager and click Uninstall Windows 7 Windows Vista Open the Windows Control Panel utility Select Programs and Features In Classic view select Programs and click Uninstall a program Select Epson Event Manager and click Uninstall Chan...

Page 161: ...Uninstaller icon 6 In the Epson Uninstaller screen select the checkbox for each software program you want to uninstall 7 Click Uninstall 8 Follow the on screen instructions to uninstall the software 9 Reinstall your product software Note If you uninstall the printer driver and your product name remains in the Print Fax Print Scan or Printers Scanners window select your product name and click the r...

Page 162: ...em Then call Country Telephone Argentina 54 11 5167 0300 0800 288 37766 Bolivia 800 100 116 Brazil State capitals and metropolitan areas 4003 0376 Other areas 0800 880 0094 Chile 56 2 2484 3400 Colombia Bogota 57 1 523 5000 Other cities 018000 915235 Costa Rica 800 377 6627 Dominican Republic 1 888 760 0068 Ecuador 1 800 000 044 El Salvador 800 6570 Guatemala 1 800 835 0358 Honduras 800 0122 Code ...

Page 163: ...m a mobile phone Dial first 7 digits wait for a message then enter code If your country does not appear in the list contact the sales office in the nearest country Toll or long distance charges may apply Purchase Supplies and Accessories You can purchase genuine Epson ink and paper from an Epson authorized reseller To find the nearest reseller visit epson com jm or call your nearest Epson sales of...

Page 164: ...vironmental Specifications Interface Specifications Network Interface Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its software your computer should use one of these Microsoft operating systems Windows 10 Windows 8 x Windows 7 Windows Vista Windows XP Professional x64 Edition Windows XP SP3 Note Visit Epson s support website at epson com jm...

Page 165: ...Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time Epson cannot guarantee the quality of any non Epson brand or type of paper Always test a sample of paper stock before purchasing large quantities or printing large jobs Single sheets Size A4 8 3 11 7 inches 210 297 mm A6 4 1 5 8 inches 105 148 mm Letter 8 5 11 inches 216 279 mm Legal 8 5 14 in...

Page 166: ...inches 105 241 mm Paper types Plain bond paper Weight 20 lb 75 g m2 to 24 lb 90 g m2 Parent topic Technical Specifications Printable Area Specifications Note When printing borderless quality may decline in the expanded printable area Single sheets 1 Top and sides 0 12 inch 3 mm 2 Reduced print quality area top 1 57 inch 40 mm ...

Page 167: ...ss 1 Reduced print quality area top 1 69 inch 43 mm 2 Reduced print quality area bottom 1 38 inch 35 mm Envelopes 1 Sides 0 12 inch 3 mm 2 Top bottom 0 20 inch 5 mm 3 Reduced print quality area right 0 71 inch 18 mm 4 Reduced print quality area left 1 57 inch 40 mm ...

Page 168: ...el internal 1 bits per pixel external Light source LED Parent topic Technical Specifications Ink Cartridge Specifications Note This product uses only genuine Epson brand cartridges Other brands of ink cartridges and ink supplies are not compatible and even if described as compatible may not function properly The cartridges included with the printer are designed for printer setup and not for resale...

Page 169: ...results use up a cartridge within 6 months of opening the package Parent topic Technical Specifications Related references Ink Cartridge Part Numbers Dimension Specifications Height Stored 5 7 inches 145 mm Printing 11 inches 279 mm Width Stored 15 4 inches 390 mm Printing 15 4 inches 390 mm Depth Stored 11 8 inches 300 mm Printing 19 8 inches 504 mm Weight without ink cartridges and power cord 8 ...

Page 170: ...ure Operating 50 to 95 F 10 to 35 C Storage 4 to 104 F 20 to 40 C 1 month at 104 F 40 C Humidity without condensation Operating 20 to 80 RH Storage 5 to 85 RH Parent topic Technical Specifications Interface Specifications Interface type Hi Speed USB Device Class for computers Parent topic Technical Specifications Network Interface Specifications Wireless LAN standard IEEE 802 11 b g n Wireless sec...

Page 171: ...C part 15 Subpart B class B Canada Safety CAN CSA C22 2 No 60950 1 EMC CAN CSA CEI IEC CISPR 22 Class B This equipment complies with FCC IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency RF Exposure Guidelines in Supplement C to OET65 and RSS 102 of the IC radio frequency RF Exposure rules This equipment should be installed and operated so tha...

Page 172: ...ent off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING The c...

Page 173: ...on Corporation The information contained herein is designed only for use with this Epson product Epson is not responsible for any use of this information as applied to other products Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by purchaser or third parties as a result of accident ...

Page 174: ...OR A PARTICULAR PURPOSE IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE DATA OR PROFITS WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE AND ON ANY THEORY OF LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE Parent topic C...

Page 175: ...175 Parent topic Copyright Notice Copyright Attribution 2016 Epson America Inc 8 16 CPD 51359 Parent topic Copyright Notice ...

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