Epson WorkForce Pro WF-C579R Page 395 User Manual Download

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395

Cannot Start Epson Scan 2

If you cannot start Epson Scan 2, try these solutions:

• Make sure your product is turned on and any interface cables are securely connected at both ends.

• If your product is connected to a USB hub, connect it directly to your computer instead.

• If you scan at a high resolution over a network, a communication error may occur. Lower the

resolution.

• If you are scanning with the ADF, check that the document cover and ADF cover are closed.

• Make sure Epson Scan 2 is selected as your scanning program.

• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,

wake your system and restart Epson Scan 2.

• Check the connection setting and test the connection using Epson Scan 2 Utility:

Windows 10:

Click

and select

EPSON

Epson Scan 2 Utility

. Make sure the correct product is

selected. If necessary, select the

Other

tab and click

Reset

Windows 8.x

: Navigate to the

Apps

screen and select

Epson Scan 2 Utility

. Make sure the correct

product is selected. If necessary, select the

Other

tab and click

Reset

Windows (other versions)

: Click

Start

All Programs

Programs

EPSON

Epson Scan

Epson Scan 2 Utility

. Make sure the correct product is selected. If necessary, select the

Other

tab and click

Reset

Mac

: Open the

Applications

folder, click

Epson Software

, and click

Epson Scan 2 Utility

. Make

sure the correct product is selected. If necessary, select the

Other

tab and click

Reset

• Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both

versions and install one version.

• If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it.

• If the user restriction feature (Access Control) is enabled, a user ID and password are required to

scan. If you do not know the user ID or password, contact your administrator for assistance.

Parent topic:

Solving Scanning Problems

Summary of Contents for WorkForce Pro WF-C579R

Page 1: ...WF C579R User s Guide ...

Page 2: ......

Page 3: ...ewing Animations 30 Selecting the Date and Time 31 Selecting Your Country or Region 32 Setting a Password and Locking the Control Panel 33 Using Presets 34 Setting User Feature Restrictions Access Control 37 Changing LCD Screen Language 38 Adjusting Control Panel Sounds 39 Adjusting the Screen Brightness 40 Turning Off the Operation Time Out Setting 41 Preventing PC Connection via USB 41 Product P...

Page 4: ...y Recommendations 60 Wi Fi Infrastructure Mode Setup 61 Selecting Wireless Network Settings from the Control Panel 62 Wi Fi Direct Mode Setup 64 Connecting to an iOS device using Wi Fi Direct 65 Connecting to Android Devices using Wi Fi Direct 66 Connecting to a non iOS Android Device using Wi Fi Direct 68 Wi Fi Protected Setup WPS 69 Using WPS to Connect to a Network 70 Printing a Network Status ...

Page 5: ...es in the Rear Paper Feed Slot 99 Paper Loading Capacity 102 Double sided Printing Capacity 105 Compatible Epson Papers 106 Paper or Media Type Settings Printing Software 108 Selecting the Paper Settings for Each Source Control Panel 109 Paper Type Settings Control Panel 109 Selecting Default Paper Settings Administrator 110 Selecting the Default Printer Settings 110 Paper Source Settings Options ...

Page 6: ...45 Printing Your Document or Photo Windows 146 Locking Printer Settings Windows 147 Locked Setting Options 149 Entering a User ID and Password for Printing 150 Selecting Default Print Settings Windows 151 Changing the Language of the Printer Software Screens 152 Changing Automatic Update Options 153 Printing with the Built in Epson Driver Windows 10 S 154 Selecting Print Settings Windows 10 S 154 ...

Page 7: ...Script Printer Software Windows 183 Selecting Print Settings PostScript Printer Software Windows 184 Selecting Default Print Settings PostScript Printer Software Windows 188 Accessing Printer Properties PostScript Windows 189 Printing with the PostScript PS3 Printer Software Mac 190 Enabling the Optional Paper Cassettes PostScript Printer Software Mac 190 Selecting Print Settings PostScript Printe...

Page 8: ...n 2 233 Available Document Source Settings 236 Additional Scanning Settings Main Settings Tab 236 Additional Scanning Settings Advanced Settings Tab 237 Image Format Options 238 Scan Resolution Guidelines 239 Scanning Special Projects 239 Scanning Multi Page Originals as Separate Files Windows 240 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 244 Saving Scanned Documents as a Sea...

Page 9: ...acts Using the Fax Utility Windows 285 Setting Up Speed Group Dial Lists Using the Fax Utility Mac 288 Sending Faxes 290 Sending Faxes from the Product Control Panel 290 Sending a Fax Using the Keypad Contact List or History 291 Fax Sending Options 293 Sending a Fax at a Specified Time 295 Sending a Fax on Demand 296 Sending a Stored Fax 297 Dialing Fax Numbers from a Connected Telephone 299 Sendi...

Page 10: ...les from a USB Device to Your Computer 324 Replacing Ink Supply Units Ink Packs and Maintenance Boxes 325 Check Ink and Maintenance Box Status 325 Checking Ink Status on the LCD Screen 326 Checking Ink and Maintenance Box Status Windows 326 Checking Ink and Maintenance Box Status Mac 328 Purchase Epson Ink Packs and Maintenance Boxes 330 Ink Supply Unit Ink Pack Part Numbers 330 Removing and Insta...

Page 11: ...ct Check 365 Resetting Control Panel Defaults 367 Solving Setup Problems 368 Product Does Not Turn On or Off 369 Noise After Ink Installation 369 Software Installation Problems 369 Solving Network Problems 370 Product Cannot Connect to a Wireless Router or Access Point 370 Network Software Cannot Find Product on a Network 372 Product Does Not Appear in Mac Printer Window 373 Wireless Network Conne...

Page 12: ...lems 388 White or Dark Lines in Printout 389 Blurry or Smeared Printout 389 Faint Printout or Printout Has Gaps 391 Grainy Printout 392 Incorrect Colors 393 Solving Scanning Problems 394 Scanning Software Does Not Operate Correctly 394 Cannot Start Epson Scan 2 395 Scanning is Slow 396 Cannot Save a Scan to a Shared Folder Over a Network 396 Solving Scanned Image Quality Problems 397 Image Consist...

Page 13: ... Transfer Files To or From a USB Device 407 Uninstall Your Product Software 407 Uninstalling Product Software Windows 407 Uninstalling Product Software Mac 409 Where to Get Help 409 Technical Specifications 412 Windows System Requirements 412 Mac System Requirements 413 Paper Specifications 413 Printable Area Specifications 415 Automatic Document Feeder ADF Specifications 416 Scanning Specificatio...

Page 14: ... Screen Safety Instructions 428 Telephone Equipment Safety Instructions 428 FCC Compliance Statement 429 Binding Arbitration and Class Waiver 431 Trademarks 434 Copyright Notice 435 libTIFF Software Acknowledgment 436 A Note Concerning Responsible Use of Copyrighted Materials 436 Default Delay Times for Power Management for Epson Products 436 Copyright Attribution 437 ...

Page 15: ...15 WF C579R User s Guide Welcome to the WF C579R User s Guide For a printable PDF copy of this guide click here ...

Page 16: ... Cloud Print on a Chromebook Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Mopria Print Service Installing the Optional Paper Cassette Unit You can install an optional paper cassette unit to provide more paper capacity Warning To lift the product have two people hold it as shown h...

Page 17: ...cord and any connected cables Warning To avoid electric shock make sure you unplug the power cord 2 Uninstall paper cassette 2 if it s already installed 3 Remove the optional paper cassette unit from its packaging and remove any protective materials ...

Page 18: ...18 4 Pull out the paper cassette tray slightly as shown 5 Slide the tab as shown and remove the back part of the paper cassette 6 Reinsert the paper cassette tray all the way back into the cassette ...

Page 19: ...19 7 Lower paper cassette 2 onto the optional paper cassette unit as shown ...

Page 20: ...20 8 Lower the product onto paper cassette 2 as shown ...

Page 21: ...d on the screen 13 Enable the optional paper cassette unit in the printer software Enabling the Optional Paper Cassette Windows Enabling the Optional Paper Cassette Mac Parent topic Product Basics Enabling the Optional Paper Cassette Windows You need to enable the optional paper cassette unit before you can use it with the printer software Note If you are using the Epson Universal Print Driver or ...

Page 22: ...es and Printers Right click your product name and select Printer properties Windows 7 Click and select Devices and Printers Right click your printer name and select Printer properties Windows Vista Click and select Control Panel Click Printer under Hardware and Sound then right click your printer name and select Properties 2 Click the Optional Settings tab You see a window like this 3 Make sure Ac...

Page 23: ...onal Paper Cassettes PostScript Printer Software Windows Enabling the Optional Paper Cassette Mac You need to enable the optional paper cassette unit before you can use it with the printer software Note If you are using the PostScript PS3 printer software see the link below to enable the optional cassette unit 1 In the Apple menu or the Dock select System Preferences 2 Select Print Fax Print Scan ...

Page 24: ...aper Cassette Unit Related tasks Enabling the Optional Paper Cassettes PostScript Printer Software Mac Using the Control Panel See these sections to learn about the control panel and select control panel settings Control Panel Buttons and Lights Selecting the Date and Time Selecting Your Country or Region Setting a Password and Locking the Control Panel Setting User Feature Restrictions Access Con...

Page 25: ...e Out Setting Preventing PC Connection via USB Parent topic Product Basics Control Panel Buttons and Lights 1 The power button and power light 2 The home button 3 The help button 4 The log out button 5 The Interrupt button 6 The Reset button 7 The Contacts button 8 The Received Fax button 9 The LCD screen 10 The stop button ...

Page 26: ...ring Characters on the LCD Screen Job Status Screen Viewing Animations Parent topic Using the Control Panel The LCD Screen 1 Displays various status information select an icon to check its status or adjust its settings 2 Menu options 3 Displays job and printer status select to display the Job Status menu 4 Select a tab to view different options and settings 5 Setting options 6 Displays available b...

Page 27: ...e is disabled Select this icon to change the settings The Mute setting is enabled The printer does not make any sound when you press buttons on the control panel Displays the Fax Data Information screen Select this icon to enable sleep mode and turn off the LCD screen The indicated setting has changed There is a problem with the indicated setting Select the icon to resolve the problem No Ethernet ...

Page 28: ...and a user is currently logged in Select the icon to log out of the current user account Parent topic Control Panel Buttons and Lights Navigating the LCD Screen Follow these guidelines to navigate and use the menus on the LCD screen Tap or press the screen to select an item or icon Flick the screen to scroll swiftly Slide your finger across the screen to move items Close or open your fingers acros...

Page 29: ...unt 2 Moves the cursor left or right 3 Switches between uppercase and lowercase characters numbers and symbols 4 Switches between characters and numbers or symbols 5 Displays a list of common domain names to choose from 6 Enters a space 7 Select when you are finished 8 Deletes the previous character Parent topic Control Panel Buttons and Lights ...

Page 30: ...ximate maintenance box level 6 Displays any errors select the error for details Parent topic Control Panel Buttons and Lights Viewing Animations You can view animations on the LCD screen to help guide you with a procedure or to troubleshoot a problem 1 Select the help icon 2 Select Troubleshooting if you are experiencing a problem or How To to view instructions on common procedures 3 Select a topi...

Page 31: ...topic Control Panel Buttons and Lights Selecting the Date and Time Before using your product select the current date time and daylight saving phase in your area and choose your preferred date and time format Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Press the home button if necessary 2 Select Settings...

Page 32: ... from Summer to Winter it sets its clock back one hour 5 Select Date Time 6 Select the date format you want to use 7 Use the numeric keypad to enter the current date 8 Select the time format you want to use 9 Use the numeric keypad to enter the current time Parent topic Using the Control Panel Selecting Your Country or Region Before using your product select the country or region in which you are ...

Page 33: ...ct select Yes If not select No and retry Parent topic Using the Control Panel Setting a Password and Locking the Control Panel You can set an administrator password to lock the following settings and prevent them from being changed Network settings Web Service settings Scan settings System Administration settings Fax settings Web Config settings EpsonNet Config settings Note For more information o...

Page 34: ...e Keep a copy of your password in a safe place 5 Select OK 6 Turn Lock Setting on When the control panel is locked you must enter the password to access any of the locked settings Note If you forget your password contact Epson for assistance Using Presets Parent topic Using the Control Panel Related tasks Setting User Feature Restrictions Access Control Using Presets You can save frequently used c...

Page 35: ...sets contact your administrator for assistance 1 Press the home button if necessary 2 Select Presets You see a screen like this 3 Select Add New Enter the Administrator password if necessary Note You can save up to 50 presets 4 Select the function for which you want to set up a preset ...

Page 36: ...36 You see the main screen for that function such as the Copy screen 5 Select the settings you want to save and select Register You see a screen like this 6 Select Name ...

Page 37: ...the LCD Screen Setting User Feature Restrictions Access Control Using Web Config Access Control Settings you can restrict product features for individual users to prevent misuse of the product Restricted features require the user to enter an ID and password on the product control panel After you setup feature restrictions you must enable them using the product control panel Note For more informati...

Page 38: ...trol Panel Related tasks Setting a Password and Locking the Control Panel Entering a User ID and Password for Printing Entering a User ID and Password for Scanning Changing LCD Screen Language You can change the language used on the LCD screen Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Press the home b...

Page 39: ...ontrol Panel Sounds You can adjust the sound level heard when you press buttons on the control panel Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Press the home button if necessary 2 Select Settings General Settings Basic Settings Sound You see a screen like this ...

Page 40: ...e volume level 5 Press to decrease or to increase the sound 6 Select OK to exit Note You can also adjust the Sound Type and the sound level for various product functions Parent topic Using the Control Panel Adjusting the Screen Brightness You can adjust the brightness of the LCD screen 1 Press the home button if necessary 2 Select Settings General Settings You see a screen like this 3 Select Basic...

Page 41: ...contact your administrator for assistance 1 Press the home button if necessary 2 Select Settings General Settings You see a screen like this 3 Select Basic Settings 4 Scroll down and set Operation Time Out to Off Parent topic Using the Control Panel Preventing PC Connection via USB You can disable access from a USB connected computer This restricts non network access to the product and protects th...

Page 42: ...this 3 Select Disable Parent topic Using the Control Panel Product Parts Locations See these sections to identify the parts on your product Product Parts Front Product Parts Inside Product Parts Back Parent topic Product Basics ...

Page 43: ...etter and number code If you encounter any paper jams or errors you can use these codes to locate and correct the problem 1 Automatic Document Feeder ADF cover F 2 ADF edge guides 3 ADF input tray 4 ADF output tray 5 Paper cassette 1 C1 6 Paper cassette 2 C2 ...

Page 44: ...44 7 Optional paper cassette 3 C3 1 Rear paper feed edge guides 2 Paper support and extension 3 Feeder guard 4 Rear paper feed slot B 5 Output tray 6 Paper cassette edge guides 7 Paper cassette ...

Page 45: ...s Locations Product Parts Inside Certain parts are labeled with a letter and number code If you encounter any paper jams or errors use these codes to locate and correct the problem 1 Document cover 2 Scanner glass 3 Control panel ...

Page 46: ...46 4 USB Type A port for external devices 1 Scanner unit J 2 Print head 3 Ink pack trays 4 Front cover A 5 Front cover lock ...

Page 47: ...led with a letter and number code If you encounter any paper jams or errors use these codes to locate and correct the problem 1 LAN port 2 USB port 3 Service USB port for future use do not remove sticker 4 Line port 5 EXT port 6 AC inlet 7 Rear cover D 8 Paper cassette rear cover E ...

Page 48: ...ources Changing the Sleep Timer Settings Changing the Power Off Timer Settings Parent topic Product Basics Changing the Sleep Timer Settings You can adjust the time period before your product enters sleep mode and turns off the LCD screen Note This setting can be locked by an administrator If you cannot access this setting contact your administrator for assistance 1 Press the home button if necess...

Page 49: ...Power Off Timer Settings You can have the product turn off automatically if it is not used for a specified period of time Note This setting can be locked by an administrator If you cannot access this setting contact your administrator for assistance 1 Press the home button if necessary 2 Select Settings General Settings Basic Settings Power Off Timer You see a screen like this 3 Select a time peri...

Page 50: ...nt from anywhere with these Epson Connect solutions Epson Email Print Epson iPrint Mobile App Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App Setting Up Epson Connect Services Using Epson Email Print Using the Epson iPrint Mobile App Using Epson Remote Print Using Epson Sc...

Page 51: ... Web Service Settings Epson Connect Services You see a screen like this 4 Select Register 5 Follow the instructions on the screen to activate your product s email address Parent topic Epson Connect Solutions for Smartphones Tablets and More ...

Page 52: ...ect account to personalize your product s email adjust print settings and set up other Epson Connect services Parent topic Epson Connect Solutions for Smartphones Tablets and More Related tasks Setting Up Epson Connect Services Related topics Wi Fi or Wired Networking Using the Epson iPrint Mobile App Use this free Apple and Android app to print and scan with networked Epson products Epson iPrint ...

Page 53: ... address and optional access key of your Epson product during Remote Print setup 6 Now you are ready to print remotely Select the print command in your laptop or desktop computer application and choose the Remote Print option for your Epson product Parent topic Epson Connect Solutions for Smartphones Tablets and More Related topics Wi Fi or Wired Networking Using Epson Scan to Cloud The Epson Scan...

Page 54: ...int AirPrint enables instant wireless printing from iPhone iPad and iPod touch with the latest version of iOS and Mac with the latest version of OS X or macOS Note If you disabled paper configuration messages on your product control panel you cannot use AirPrint See the link below to enable the messages if necessary 1 Load paper in your product 2 Set up your product for wireless printing See the l...

Page 55: ...n instructions to update your product 6 Click Register 7 Select the checkbox to agree to the Usage Advisory and click Next 8 Click OK to launch the sign in page A separate browser window opens 9 Enter your Google Account username and password and click Sign in or if you don t have an account click Sign up for a new Google Account and follow the on screen instructions 10 Click Finish printer regist...

Page 56: ... s LCD screen displays a confirmation message 7 Select OK or press the OK button on your product to confirm the Google Cloud Print connection and print a test page Your product is now linked to your Google Account and can be accessed from any Chromebook iPhone or Android phone with Internet access For more information on using Google Cloud Print and for a list of supported apps visit the Google Cl...

Page 57: ...Amazon device to the same wireless network as your product 3 Now you are ready to print From your Amazon application tap the print option and select your product to print whatever is on the screen Note If you see a message telling you that a plug in is required tap OK and tap Download If your Amazon Fire product uses Fire OS 5 and above your device automatically uses the built in Mopria Print Serv...

Page 58: ...soft Windows Store 3 Connect your Windows tablet to the same wireless network as your product 4 Open Epson Print and Scan App and select your Epson product Now you are ready to print photos or scan Parent topic Product Basics Related topics Wi Fi or Wired Networking Using the Mopria Print Service You can use the Mopria Print Service to print from your Android phone or tablet Android v4 4 or later ...

Page 59: ...an Android application such as Chrome or Gmail tap the menu icon and select Print Then select All printers select your Epson product adjust your print settings and print Parent topic Product Basics Related topics Wi Fi or Wired Networking ...

Page 60: ...d can deter interception of traffic over the wireless LAN Your router may already have a default password enabled by your Internet service provider ISP See your ISP and router documentation for instructions on how to change the default password and better secure your network Connect your product only to a network protected by a firewall Connecting your product directly to the Internet may leave it...

Page 61: ... point can be connected to your computer over a wireless or wired network 1 Epson product 2 Wireless router or access point 3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet cable used only for wired connection to the wireless router or access point Selecting Wireless Network Settings from the Control Panel Parent topic Wi Fi or Wired Networking ...

Page 62: ... not responsible for backing up or recovering data and settings during or after the warranty period We recommend that you make your own backup or print out your fax and network data and settings 1 Press the home button if necessary 2 Press the icon You see a screen like this 3 Select Router 4 Select Start Setup Change Settings or Change to Wi Fi Connection depending on your current connection sett...

Page 63: ...t To enter numbers and symbols select To enter a space select Space 8 Select OK when you finish entering your password 9 Confirm the displayed network settings and select Start Setup to save them 10 If you want to print a network setup report select Print Check Report Otherwise select OK 11 Press the home button to exit You see the icon on the LCD screen and should be able to connect to your produ...

Page 64: ...Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point In Wi Fi Direct Mode the product itself acts as a network access point for up to 4 devices 1 Epson product 2 Computer with a wireless interface 3 Other wireless device Connecting to an iOS device using Wi Fi Direct Connecting to Android Devices using Wi...

Page 65: ...se this feature your iOS device must have the following installed iOS 11 or later Built in standard Camera app Epson iPrint version 7 0 or later If your iOS device does not support the above software see the link below instead 1 Press the home button if necessary 2 Press the icon You see a screen like this 3 Select Wi Fi Direct 4 Select Start Setup 5 Select iOS ...

Page 66: ...t selected 11 Select the printer you want to connect to 12 On the product s LCD screen select Complete Parent topic Wi Fi Direct Mode Setup Related tasks Connecting to a non iOS Android Device using Wi Fi Direct Connecting to Android Devices using Wi Fi Direct You can connect an Android device directly to your product without using a wireless router or access point To use this feature your Android...

Page 67: ...67 1 Press the home button if necessary 2 Press the icon You see a screen like this 3 Select Wi Fi Direct 4 Select Start Setup 5 Select Android You see a screen like this ...

Page 68: ...t topic Wi Fi Direct Mode Setup Related tasks Connecting to a non iOS Android Device using Wi Fi Direct Connecting to a non iOS Android Device using Wi Fi Direct You can connect a non iOS Android device directly to your product without a wireless router or access point 1 Press the home button if necessary 2 Press the icon You see a screen like this 3 Select Wi Fi Direct 4 Select Start Setup 5 Sele...

Page 69: ...uct s LCD screen select Complete Parent topic Wi Fi Direct Mode Setup Wi Fi Protected Setup WPS If your network uses a WPS enabled wireless router or access point you can quickly connect your product to the network using Wi Fi Protected Setup WPS Note To check if your router is WPS enabled look for a button labeled WPS on your router or access point If there is no hardware button there may be a vi...

Page 70: ...tion depending on your current connection settings 5 Select Push Button Setup WPS 6 Follow the instructions on the LCD screen to complete WPS setup 7 Press the home button to exit You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device and then print If you are printing from a computer make sure you installed the network software as de...

Page 71: ... this 4 Select Network Settings Network Status Print Status Sheet 5 Select Print to print the sheet Examine the settings shown on the network status sheet to diagnose any problems you may have Parent topic Wi Fi or Wired Networking Printing a Network Connection Report You can print a network connection report to view solutions to any problems you may have using your product on a network 1 Press th...

Page 72: ...work Settings 5 Select Connection Check 6 Select Print Check Report 7 Select Print Examine the error codes and solutions shown on the network connection report Network Connection Report Codes and Messages Parent topic Wi Fi or Wired Networking ...

Page 73: ...ote Error codes and messages listed here may not all apply to your product Error Codes and Messages Error code and message Solution E1 Confirm that the network cable is connected and network devices such as hub router or access point are turned on Make sure your router access point and or hub are turned on and the network cable is securely connected to your device and to your product If you are tr...

Page 74: ...and remove any obstacles between them Also move your product away from devices such as wireless phones or microwaves Confirm that the SSID shown on the network connection report matches the label on your router or access point Also make sure your SSID uses only ASCII characters and symbols or your product cannot display the SSID correctly If you are trying to connect using the WPS push button meth...

Page 75: ...as MAC address filtering enabled register your product s MAC address so it is not filtered Locate the MAC address on the network connection report and check your router or access point documentation for instructions If your router or access point is using shared authentication with WEP security confirm that you are using the correct authentication key and index If your router or access point limit...

Page 76: ...ed on and do the following If your product s Obtain IP Address setting is set to Manual check the IP address subnet mask and default gateway addresses on the network connection report to see if they are correct If not correct the settings If DHCP is enabled set your product s Obtain IP Address setting to Auto If you want to use the DHCP assigned address as a static address set the Obtain IP Addres...

Page 77: ...ork settings If your router or access point uses WEP security with several registered passwords make sure that the first registered password is set on your product E13 Confirm the following Entered security key password is correct Index of the security key password is set to the first number Connection and network setup of the PC or other device is correct Contact your network administrator for as...

Page 78: ...me with your router or access point for solutions No more devices can be connected Disconnect one of the connected devices if you want to add another one You can connect up to 4 computers or other devices to your product using a Wi Fi Direct Simple AP connection If you want to add another device disconnect an existing connected device first Parent topic Printing a Network Connection Report Configu...

Page 79: ...one of the options shown above then select the settings you want to use Contact your internet service provider if necessary to confirm the authentication method for the email server 5 Select Proceed to save your settings 6 Select Close to exit 7 Select Connection Check to verify the connection to the email server ...

Page 80: ...accessing your product s built in Web Config utility from a computer or other device that is connected to the same network as your product Note For more information on administration settings see the Administrator s Guide 1 Print a network status sheet 2 Locate the IP address for your product that is listed on the network status sheet 3 On a computer or other device connected to the same network a...

Page 81: ...ions to install the software 7 When you see the Select Your Connection screen select Wired network connection 8 If you see a Select Setup Option screen select Set up printer for the first time 9 Continue following the rest of the on screen instructions Parent topic Changing or Updating Network Connections Related tasks Disabling Wi Fi Features Connecting to a New Wi Fi Router If you change the wir...

Page 82: ... you change your network connection type or need to solve a problem with your network connection Note Before disabling Wi Fi features make a note of your product s SSID network name and password and any network settings selected for the Epson Connect services you may use 1 Press the home button if necessary 2 Press the icon You see a screen like this 3 Select Router Change Settings or Change to Wi...

Page 83: ...g PDL Page Description Language Settings Selecting Printer Language and Interface Settings Printing a PCL or PS3 PostScript Status Sheet Installing the Epson Universal Print Driver Windows The Epson Universal Print Driver supports multiple printer languages such as PCL and ESC P R and can be installed on a Windows computer Note Make sure your product is turned on and connected to the same network ...

Page 84: ...Yes Network connection and click OK Note Select the Set Default of Printer Control Language to PCL6 checkbox if you want to set the default printer language to PCL6 Leave this option deselected to set the printer language to ESC P R You can change this setting later as needed ...

Page 85: ...wing If you are installing one product make sure Add EPSON Universal Print Driver is selected and continue with the next step If you are installing more than one product select Add found printers and go to step 9 Note You can customize and filter your product search results by clicking Display Settings ...

Page 86: ...ically 7 Select the product you want to install from the Found Printers list Note Deselect the Set as default printer checkbox if you do not want the product to be set as your default printer 8 Click OK then skip the remaining steps 9 If you are installing more than one product select the products from the Found Printers list and click Add to Printer Folder ...

Page 87: ...e visit epson com jm support and select your product 2 After downloading the installer file double click the downloaded file to install the software 3 Click OK 4 Click Accept 5 Click Install 6 Click Next and follow the on screen instructions Parent topic Enabling Epson Universal Print Driver PCL or PostScript Printing Installing the PostScript PS3 Printer Software Mac If you did not install the st...

Page 88: ...r PostScript Printing Selecting PDL Page Description Language Settings You can select settings for PCL and PostScript printing using the control panel on the product Note These settings can be locked by an administrator If you cannot access these settings contact your administrator for assistance 1 Press the home button if necessary 2 Select Settings 3 Select General Settings You see a screen like...

Page 89: ...n like this 6 Select one of the options shown above then select the PDL print configuration options you want to use 7 When you are finished press the home button to exit PDL Print Configuration Options Parent topic Enabling Epson Universal Print Driver PCL or PostScript Printing ...

Page 90: ...ty Draft Sets the quality for PCL or PostScript printing Standard Best Ink Save Mode On Off Saves ink by reducing print density Print Order Last Page on Top Starts printing from the first page of a file First Page on Top Starts printing from the last page of a file Number of Copies 1 to 999 Selects the number of copies to print Binding Margin Left Edge Specifies the binding edge for double sided d...

Page 91: ...e replaced with IBM US the default setting Form 5 to 128 lines Sets the number of lines for the selected paper size and orientation Changes the line spacing VMI stored in the printer Later changes in page size or orientation cause changes in the Form value based on the stored VMI CR Function CR Selects the carriage return and line feed commands when printing with a driver from a specific operating...

Page 92: ... the paper size when printing a PDF file If Auto is selected the paper size is determined based on the size of the first page Parent topic Selecting PDL Page Description Language Settings Selecting Printer Language and Interface Settings You can select printer language and interface settings using the control panel on the product Note These settings can be locked by an administrator If you cannot ...

Page 93: ...nd Interface Options Parent topic Enabling Epson Universal Print Driver PCL or PostScript Printing Printing Language and Interface Options Select the printing language and interface options you want to use Option Available settings Description USB I F Timeout Setting 0 5 to 300 seconds Specify the length of time before ending USB communication from a computer using the PCL or PostScript driver Thi...

Page 94: ... USB connection between a PC and the product Disable Parent topic Selecting Printer Language and Interface Settings Printing a PCL or PS3 PostScript Status Sheet You can print a PCL or PS3 PostScript status sheet to confirm the current font information 1 Press the home button if necessary 2 Select Settings You see a screen like this 3 Scroll down and select Print Status Print 4 Select Print Status...

Page 95: ...95 6 Select Print to print the status sheet Parent topic Enabling Epson Universal Print Driver PCL or PostScript Printing ...

Page 96: ...ble sided Printing Capacity Compatible Epson Papers Paper or Media Type Settings Printing Software Selecting the Paper Settings for Each Source Control Panel Selecting Default Paper Settings Administrator Loading Paper in the Cassette You can load paper up to this size in the paper cassette Legal 8 5 14 inches 216 356 mm 1 Make sure the product is not operating and pull out the paper cassette ...

Page 97: ... at a time 2 Slide the front edge guide outward all the way then slide the side edge guides to the paper size you are using 3 Load paper with the printable side facedown and slide the front edge guide against the paper Note Make sure the paper fits beneath the arrow mark inside the edge guides ...

Page 98: ...Setting to select the size and type of paper you loaded Always follow these paper loading guidelines Load only the recommended number of sheets Load paper short edge first no matter which way your document faces Load the printable side facedown Load letterhead or pre printed paper top edge first Do not load paper above the line underneath the arrow mark inside the edge guides Check the paper packa...

Page 99: ...aper Feed Slot Loading Paper or Envelopes in the Rear Paper Feed Slot You can print envelopes or documents in a variety of paper types and sizes in the rear paper feed slot 1 Open the feeder guard and pull up the paper support 2 Slide the edge guides outward ...

Page 100: ...of binder paper with holes on one of the long edges as shown Do not select automatic 2 sided printing for this type of paper 4 Do one of the following Insert paper glossy or printable side up and short edge first in the center of the slot Caution To prevent paper feeding problems do not load paper above the arrow marks inside the edge guides ...

Page 101: ... envelopes short edge first with the flap facing down and the flap edge to the left in the center of the slot 5 Slide the edge guides against the paper or envelopes but not too tightly 6 Extend the output tray ...

Page 102: ...r above the arrow mark inside the edge guides If you have trouble loading a stack of envelopes press each envelope flat before loading it or load one envelope at a time If print quality declines when printing multiple envelopes try loading one envelope at a time Do not load envelopes that are curled folded or too thin Do not load windowed envelopes or envelopes with adhesive surfaces on the flaps ...

Page 103: ...ng from a computer 10 envelopes Paper type Paper size Loading capacity Cassette 1 Cassette 2 Cassette 3 optional Plain paper Letterhead paper Recycled paper Colored paper Pre printed paper High quality plain paper Supported paper sizes User defined 4 5 8 inches 100 148 mm to 8 5 14 inches 216 355 6 mm Up to the arrow mark on the cassette sticker User defined 3 5 5 inches 89 127 mm to 4 5 8 inches ...

Page 104: ...ossy Epson Premium Photo Paper Glossy Epson Premium Photo Paper Semi gloss Epson Ultra Premium Photo Paper Glossy Epson Premium Presentation Paper Matte 50 sheets 20 sheets Epson Premium Presentation Paper Matte Double sided 20 sheets 20 sheets Note When printing at a user defined size on genuine Epson paper you can print using Standard or Normal print quality Even if the printer driver allows you...

Page 105: ...on the following papers Paper type Size Manual double sided printing capacity Plain paper Copier paper Letterhead paper Recycled paper Colored paper Pre printed paper High quality plain paper Supported paper sizes1 30 sheets User defined 8 5 14 to 236 inches 216 355 6 to 6000 mm 2 1 sheet Epson Bright White Paper Epson High Quality Ink Jet Paper Letter 8 5 11 inches 216 279 mm 30 sheets Epson Prem...

Page 106: ...et count Epson Bright White Paper Letter 8 5 11 inches 216 279 mm S041586 500 Epson Bright White Premium Paper Letter 8 5 11 inches 216 279 mm S450218 500 Epson Multipurpose Plus Paper Letter 8 5 11 inches 216 279 mm S450217 500 Epson High Quality Ink Jet Paper Letter 8 5 11 inches 216 279 mm S041111 100 A4 8 3 11 7 inches 210 297 mm S041117 100 Epson Presentation Paper Matte Legal 8 5 14 inches 2...

Page 107: ...nches 127 178 mm S041464 20 8 10 inches 203 254 mm S041465 20 Letter 8 5 11 inches 216 279 mm S042183 S041667 25 50 11 14 inches 279 356 mm S041466 20 Epson Ultra Premium Photo Paper Glossy 4 6 inches 102 152 mm S042181 S042174 60 100 5 7 inches 127 178 mm S041945 20 8 10 inches 203 254 mm S041946 20 Letter 8 5 11 inches 216 279 mm S042182 S042175 25 50 Epson Premium Photo Paper Semi gloss 4 6 inc...

Page 108: ... Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy Epson Premium Photo Paper Semi gloss Premium Photo Paper Semi Gloss Epson High Quality Ink Jet Paper Epson Presentation Paper Matte Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double sided Premium Presentation Paper Matte Thick paper 25 to 43 lb 91 to 160 g m2 Card S...

Page 109: ... paper source 3 Select the size and type of paper you loaded 4 Select the back arrow to select another paper source or press the home button to exit Paper Type Settings Control Panel Parent topic Loading Paper Paper Type Settings Control Panel Select a Paper Type setting that matches the paper you loaded Paper type loaded Paper Type setting Plain paper Epson Bright White Paper Plain Paper Letterhe...

Page 110: ...Matte Thick paper up to 25 to 43 lb 91 to 160 g m2 Card Stock 1 Thick paper up to 43 to 68 lb 161 to 256 g m2 Card Stock 2 Parent topic Selecting the Paper Settings for Each Source Control Panel Selecting Default Paper Settings Administrator As an administrator you can adjust default paper settings that apply to all print jobs sent to the product Note These settings can be locked by an administrat...

Page 111: ... and print single sided when a 2 sided printing error occurs or to print only what the printer could process when a full memory error occurs Turn off this setting to display an error message and stop printing if an error occurs 4 Select Paper Source Settings 5 Select the Paper Source Settings options you want to use 6 When you are finished press the home button to exit Paper Source Settings Option...

Page 112: ...On for either of these settings to display an error message when the selected paper type or size does not match the loaded paper Paper Type Notice Paper Setup Auto Display On Select On to automatically display a menu that lets you select the paper size and type when you load paper in the product Note If you disable this setting you will not be able to print using AirPrint Off Parent topic Selectin...

Page 113: ...g options you want to use for your print jobs Universal Print Settings option Available settings Description Top Offset Adjust the top or left margin Left Offset Top Offset in Back Adjust the top or left margin of the back page when printing double sided Left Offset in Back Check Paper Width On Select On to check the paper width before printing This prevents printing beyond the edges of the paper ...

Page 114: ...114 Universal Print Settings option Available settings Description Skip Blank Page On Select On to skip printing of blank pages automatically Off Parent topic Selecting the Universal Print Settings ...

Page 115: ...iting surface to avoid damaging it Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm Note When originals are placed in the ADF and on the scanner glass priority is given to the originals in the A...

Page 116: ...116 1 Open the document cover ...

Page 117: ...Manually position your original away from the edges to prevent cropping 3 Close the document cover gently to keep your original in place Caution Do not push down on the document cover or scanner glass or you may damage the product Remove your originals after scanning If you leave the originals on the scanner glass for a long time they may stick to the glass surface Parent topic Placing Originals o...

Page 118: ...cations before loading them Caution Make sure your originals are not creased or folded and do not contain holes staples tape or other materials that could obstruct the feeder Caution Do not place photographs or valuable artwork in the ADF Place fragile or valuable originals on the scanner glass to avoid wrinkling or damaging them Note When originals are placed in the ADF and on the scanner glass p...

Page 119: ...119 2 Fan your stack of originals and tap them gently on a flat surface to even the edges 3 Insert the originals into the ADF faceup and short edge first ...

Page 120: ...120 Note Do not load originals above the arrow mark on the ADF edge guide The ADF icon on the Copy Scan and Fax screens lights up ...

Page 121: ...tly Note If you are copying two originals onto one sheet make sure the originals are loaded as shown Select the link below to select the copy orientation setting that matches how you loaded your original Parent topic Placing Originals on the Product Related topics Copying ...

Page 122: ...122 Scanning Faxing ...

Page 123: ...rious sizes and types of paper including Epson special papers 1 Place your original document or photo on the scanner glass or in the ADF 2 Load the paper you want to print on 3 Press the home button if necessary 4 Select Copy You see a screen like this 5 To print more than one copy press a number key on the product s control panel or select Copies and use the displayed keypad to enter the number o...

Page 124: ...nt topic Copying Related references Copying Options Related tasks Using Presets Related topics Loading Paper Placing Originals on the Product Copying Options Select the copying options you want to use for your copies Note Not all options or settings may be available depending on other copying settings Basic Settings Copying option Available settings Description B W Copies the document in black and...

Page 125: ...e by the percentage you enter range is 25 to 400 2 Sided 1 1 Sided Select to make 2 sided copies When you select 1 2 Sided or 2 1 Sided also select the orientation and binding edge for your originals or copies 2 2 Sided 1 2 Sided 2 1 Sided Advanced settings Copying option Available settings Description Multi Page Single Page Copies each page of the original onto an individual sheet 2 up Copies mul...

Page 126: ...ordered sets Orientation Original Up Direction Specifies the orientation of your originals Up Direction Left Direction Left Direction Image Quality Various settings Select advanced quality settings such as Saturation and Sharpness Binding Margin Off Select On to adjust the margin and orientation of the pages when copying a book On Reduce to Fit Paper Off Select On to automatically decrease the ima...

Page 127: ...pear in the center of a document when copying a book or that appear around a document when copying thick paper On Remove Punch Holes Off Select On to erase the binding holes on a document On ID Card Copy Off Select On to copy both sides of an ID card onto one side of a sheet of paper On Parent topic Copying ...

Page 128: ...t PS3 Printer Software Windows Printing with the PostScript PS3 Printer Software Mac Cancelling Printing Using a Product Button Printing with the Standard Epson Printer Software Windows You can print with the standard Epson printer software using any Windows printing program as described in these sections Note If you are using your Epson product with the Windows 10 S operating system you cannot us...

Page 129: ...ant to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 If necessary select your product name as the printer you want to use Note You may also need to select Properties or Preferences to view your ...

Page 130: ...aded as the Document Size setting Note You can also select the User Defined setting to create a custom paper size 6 Select the orientation of your document Note If you are printing an envelope select Landscape 7 Select the type of paper you loaded as the Paper Type setting Note The setting may not exactly match the name of your paper Check the paper type settings list for details ...

Page 131: ...review 14 To save your print job as a project that can be modified and combined with other print jobs select Job Arranger Lite 15 To reduce noise during printing when you select Plain Paper Bright White Paper select On in the Quiet Mode menu Note Enabling Quiet Mode may reduce printing speed Paper Source Options Windows Print Quality Options Windows Multi Page Printing Options Windows Parent topic...

Page 132: ...unavailable depending on the paper type and border setting you have chosen Draft For draft printing on plain paper Standard For everyday text and image printing High For photos and graphics with high print quality Parent topic Selecting Basic Print Settings Windows Multi Page Printing Options Windows You can select any of the available options in the Multi Page menu to set up your multi page print...

Page 133: ...lipping the paper on the long edge Auto Short edge binding to print your double sided print job by automatically flipping the paper on the short edge Manual Long edge binding to print your double sided print job by printing one side and prompting you to flip the paper over on the long edge to print the other side recommended for paper types that do not support automatic duplexing Manual Short edge...

Page 134: ...134 You see this window 3 Select the double sided printing options you want to use 4 Click OK to return to the Main tab 5 Click the Print Density button ...

Page 135: ...le sided document to test the selected settings 10 Follow any instructions displayed on the screen during printing Double sided Printing Options Windows Print Density Adjustments Windows Parent topic Printing with the Standard Epson Printer Software Windows Related references Double sided Printing Capacity Related tasks Selecting Basic Print Settings Windows Double sided Printing Options Windows Y...

Page 136: ...a booklet Parent topic Selecting Double sided Printing Settings Windows Print Density Adjustments Windows You can select any of the available options on the Print Density Adjustment window to adjust the print quality of your double sided print job Print Density Sets the level of ink coverage for double sided printing Increase Ink Drying Time Sets the amount of time required for drying ink after pr...

Page 137: ...ion to size your image to fit the paper you loaded Select the size of your document or photo as the Document Size setting and the size of your paper as the Output Paper setting If you want to center your image on the paper select the Center option Select the Zoom to option to reduce or enlarge your document or photo by a specific percentage Select the percentage in the menu 2 Select one of the fol...

Page 138: ...s information such as the date and time to the top or bottom of your printout Note Click the Settings button to customize the text and location of the header or footer 4 To add a password to your print job select the Confidential Job checkbox then enter a password Confidential jobs are stored in the product s memory without being printed To print the job enter the password for the confidential job...

Page 139: ...or tones Depending on the selected color mode you can also adjust the midtone density using the Gamma setting Fix Photo Improves the color contrast and sharpness of flawed photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an int...

Page 140: ...o increase readability Emphasize Thin Lines Adjusts the weight of printed lines to increase visibility Edge Smoothing Smooths jagged edges in low resolution images such as screen captures or images from the Web Fix Red Eye Reduces or removes red eye in photos Print Text in Black Prints colored text in black For Color Text Prints colored text on a background pattern or underlined For Color Graphs a...

Page 141: ...ettings options to add headers or footers when you print The items are available to print at the top or bottom of your pages in either the left right or center of the page Note These settings are not saved with your document You can select to print the following information User Name Computer Name Date Date Time Document Name Collate Number copy number Note The user name computer name date and tim...

Page 142: ...ws Selecting a Printing Preset Windows For quick access to common groups of print settings you can select a printing preset on the Main or More Options tab Note You can create your own preset by clicking the Add Remove Presets button 1 Click the Main or More Options tab ...

Page 143: ...lace your cursor over one of the Printing Presets to view its list of settings 3 Click on a preset to change its settings or use any of the available options on the screen to control your printing presets 4 To choose a preset for printing select it 5 Click OK ...

Page 144: ...settings that apply to all the print jobs you send to your product 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Printer Settings 3 Click the Maintenance tab You see the maintenance options 4 Click the Extended Settings button ...

Page 145: ...ter Software Windows Extended Settings Windows You can select from these settings on the Extended Settings window Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect may reduce print speed Thick Paper and Envelopes Prevents ink fr...

Page 146: ...form ICM Color Matching Allows applications to perform ICM color matching Always Use the Driver s Paper Source Setting Prints using the paper source setting in the printer driver rather than the setting in your application Output 1 page documents facedown in 2 Sided mode Outputs single sided pages in a 2 sided print job facedown instead of faceup Output documents for filing Outputs all landscape p...

Page 147: ...er settings to prevent unauthorized changes 1 Do one of the following Windows 10 Click and select Settings Devices Printers scanners Select your product name and select Manage Printer properties Windows 8 x Navigate to the Apps screen and select Control Panel Hardware and Sound Devices and Printers Right click your product and select Printer properties Windows 7 Click and select Devices and Printe...

Page 148: ...ings tab by changing the user or group permissions in the Security tab 3 Click Driver Settings You see this window 4 Select the checkbox for each setting you want to lock To lock all print settings select All Document Settings 5 Under Advanced Settings select the setting option you want to use for each locked setting 6 Click OK Locked Setting Options Parent topic Printing with the Standard Epson P...

Page 149: ...Delete Lets you add or delete a customized text or image based watermark Settings Lets you select the size position and other watermark settings Header Footer Off Prohibits headers or footers On Allows headers and footers Settings Lets you select the text and position for printing headers and footers Color Color Allows color printing Grayscale Allows printing in black or shades of gray only 2 side...

Page 150: ...ssword contact your administrator for assistance 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click Select Printer Settings and click the Maintenance tab 2 Click the Printer and Option Information button 3 Select the Save Access Control Settings checkbox 4 Click the Settings button 5 Enter your user ...

Page 151: ...program session If you want to change the print settings you use in all your Windows programs you can select new default print settings 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Printer Settings You see the printer settings window 3 Select the print settings you want to use as defau...

Page 152: ...ndard Epson Printer Software Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Printer Settings You see the printer settings window 3 Click the Maintenance ...

Page 153: ...ware You can change how often the software checks for updates or disable this feature 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Software Update Settings You see this window 3 Do one of the following To change how often the software checks for updates select a setting in the Check ev...

Page 154: ...download and install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store Selecting Print Settings Windows 10 S Parent topic Printing from a Computer Selecting Print Settings Windows 10 S Select the settings for your print job in your Windows 10 S application 1 Open a photo or document for printing 2 Select the print comma...

Page 155: ...a window like this 4 Select the type of paper you loaded as the Media setting Note The setting may not exactly match the name of your paper Check the paper type settings list for details 5 Click the Advanced button ...

Page 156: ... you loaded as the Paper Size setting 7 To print multiple copies select or enter the number as the Copy Count setting 8 To print multiple copies of multi page documents in sets select the Collated checkbox 9 Click OK You return to the printing preferences window ...

Page 157: ...157 10 Select the Layout tab 11 Select the orientation of your document as the Orientation setting ...

Page 158: ... Click OK or Print to start printing Parent topic Printing with the Built in Epson Driver Windows 10 S Printing with the Epson Standard Printer Software Mac You can print with your product using any Mac printing program as described in these sections Note If you have an Internet connection it is a good idea to check for updates to your product software on Epson s support website Selecting Basic Pr...

Page 159: ...basic settings for the document or photo you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your product as the Printer setting 4 If necessary click the arrow next to the Printer s...

Page 160: ...Note The print window may look different depending on the Mac OS version and the application you are using 5 Select the Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing ...

Page 161: ... them in your application before printing They may be accessible by selecting Page Setup from the File menu 7 Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Print Settings or Printer Features from the pop up menu You see these settings ...

Page 162: ...a Type Settings Printing Software Related tasks Selecting Page Setup Settings Mac Paper Source Options Mac You can select any of the available options in the Paper Source menu to print on the paper loaded in that source Note Cassette 3 is available only if you have installed the optional cassette Auto Select Automatically selects the paper source based on the selected paper size Cassette 1 Selects...

Page 163: ...ttings Mac Print Options Mac You can select any of the print options to customize your print Some options may be unavailable depending on other settings you have chosen Grayscale Prints text and graphics in black or shades of gray Mirror Image Lets you flip the printed image horizontally Parent topic Selecting Basic Print Settings Mac Selecting Page Setup Settings Mac Depending on your application...

Page 164: ... Selecting Print Layout Options Mac You can select a variety of layout options for your document or photo by selecting Layout from the pop up menu on the print window To print multiple pages on one sheet of paper select the number of pages in the Pages per Sheet pop up menu To arrange the print order of the pages select a Layout Direction setting To print borders around each page on the sheet sele...

Page 165: ...g Settings from the pop up menu on the print window Note Some options may be pre selected or unavailable depending on other settings you have chosen or if you are accessing the product over a network This screen may be different depending on the Mac OS version you are using 1 Select one of the Two sided Printing options ...

Page 166: ...r double sided document to test the selected settings 5 Follow any instructions displayed on the screen during printing Double sided Printing Options and Adjustments Mac Parent topic Printing with the Epson Standard Printer Software Mac Related references Double sided Printing Capacity Double sided Printing Options and Adjustments Mac You can select any of the available options in the Two sided Pr...

Page 167: ...ng Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double sided printing Parent topic Selecting Double sided Printing Settings Mac Managing Color Mac You can adjust the Color Matching and Color Options settings to fine tune the colors in your printout or turn off color management in your printer software 1 Select Color ...

Page 168: ...n Standard Printer Software Mac Color Matching and Color Options Mac You can select from these settings on the Color Matching and Color Options menus Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management ColorSync Prints using standard color profiles for your product and paper to help match image colors You can custo...

Page 169: ... sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects Off No Color Adjustment Turns off color management in your printer software so you can manag...

Page 170: ...n select from these settings on the Options or Driver tab Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper Skip Blank Page Ensures that your product does not print pages that contain no text or images Quiet Mode Lessens noise during printing but may decrease print speed Permit temporary black printing Allows you to print using black ink when col...

Page 171: ...ons Establish bidirectional communication Allows the product to communicate with the computer Do not change the default setting unless you experience issues when using a shared printing pool Lower Cassette Specifies whether the optional cassette is present Parent topic Selecting Printing Preferences Mac Printing Your Document or Photo Mac Once you have selected your print settings you are ready to...

Page 172: ...t job click the paused print job and click or Resume To pause printing for all queued print jobs click Pause or Pause Printer To display other printer information click Settings or Supply Levels Parent topic Printing Your Document or Photo Mac Printing with the Epson Universal Print Driver Windows You can print with the Epson Universal Print Driver using any Windows printing program as described i...

Page 173: ... product such as an optional cassette unit 1 Do one of the following Windows 10 Click and select Settings Devices Printers scanners Select EPSON Universal Print Driver and select Manage Printer properties Windows 8 x Navigate to the Apps screen and select Control Panel Hardware and Sound Devices and Printers Right click EPSON Universal Print Driver and select Printer properties Windows 7 Click and...

Page 174: ...mation checkbox if you only want to enable optional equipment such as an optional cassette unit The product s settings and other information appears in the Current Printer Information area 4 Click OK Parent topic Printing with the Epson Universal Print Driver Windows Related tasks Enabling the Optional Paper Cassette Windows ...

Page 175: ...the print driver you have installed 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 If necessary select EPSON Universal Print Driver as the printer you want to use Note You may also need to select Prope...

Page 176: ...per you want to print on 5 Select the size of the paper you loaded as the Document Size setting Note You can also select the User Defined setting to create a custom paper size 6 Select the type of paper you loaded as the Paper Type setting Note The setting may not exactly match the name of your paper Check the paper type settings list for details 7 Select any of the available print options ...

Page 177: ...ange your print settings in a program the changes apply only while you are printing in that program session If you want to change the print settings you use in all your Windows programs you can select new default print settings 1 Do one of the following Windows 10 Click and select Settings Devices Printers scanners Select EPSON Universal Print Driver and select Manage Printing Preferences Windows ...

Page 178: ...all your Windows programs 3 Click OK These settings are now the defaults selected for printing You can still change them as needed for printing in any program session Parent topic Printing with the Epson Universal Print Driver Windows Locking Printer Settings Epson Universal Print Driver Windows Administrators can lock some printer settings to prevent unauthorized changes ...

Page 179: ...rint Driver and select Printer properties Windows 7 Click and select Devices and Printers Right click EPSON Universal Print Driver and select Printer properties Windows Vista Click and select Control Panel Click Printer under Hardware and Sound then right click EPSON Universal Print Driver and select Properties 2 Click the Optional Settings tab 3 Click Driver Settings You see this window 4 Select ...

Page 180: ...the size position and other watermark settings Header Footer Off Prohibits headers or footers On Allows headers and footers Settings Lets you select the text and position for printing headers and footers Color Color Allows color printing Grayscale Allows printing in black or shades of gray only 2 sided printing Off Allows printing on only one side of the paper On Allows printing on both sides of t...

Page 181: ...d Devices and Printers Right click EPSON Universal Print Driver and select Printer properties Windows 7 Click and select Devices and Printers Right click EPSON Universal Print Driver and select Printer properties Windows Vista Click and select Control Panel Click Printer under Hardware and Sound then right click EPSON Universal Print Driver and select Properties 2 Click the Optional Settings tab Y...

Page 182: ... screen like this 5 Select the printer or printers you want to add 6 Click Add to Printer Folder The selected printer or printers appear in the lower section of the screen 7 Select the checkbox next to the product you want to make your default printer if necessary 8 Click OK ...

Page 183: ... Software Windows Accessing Printer Properties PostScript Windows Parent topic Printing from a Computer Enabling the Optional Paper Cassettes PostScript Printer Software Windows If you installed optional paper cassette units you need to enable the optional cassette units before you can use them with the PS3 printer software 1 Do one of the following Windows 10 Click and select Settings Devices Pri...

Page 184: ...ssettes are now enabled Parent topic Printing with the PostScript PS3 Printer Software Windows Selecting Print Settings PostScript Printer Software Windows Select the basic settings for the document or photo you want to print The PostScript printer software supports plain paper printing on these paper and envelope sizes A4 8 3 11 7 inches 210 297 mm ...

Page 185: ...m No 10 4 1 9 5 inches 105 241 mm 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 If necessary select your product name as the printer you want to use and then click the Preferences button ...

Page 186: ...186 You see the Layout tab of your printer settings window 4 Select the print options as necessary 5 Click the Paper Quality tab ...

Page 187: ... one of the following as the Color setting To print a color document or photo select the Color setting To print text and graphics in black only select the Black White setting 9 To select additional layout and printing options select Advanced and select additional settings as necessary Parent topic Printing with the PostScript PS3 Printer Software Windows ...

Page 188: ...ettings 1 Do one of the following Windows 10 Click and select Settings Devices Printers scanners Select your product name and select Manage Printing preferences Windows 8 x Navigate to the Apps screen and select Control Panel Hardware and Sound Devices and Printers Right click your product name and select Print Preferences Windows 7 Click and select Devices and Printers Right click your product na...

Page 189: ...e settings are now the defaults selected for printing You can still change them as needed for printing in any program session Parent topic Printing with the PostScript PS3 Printer Software Windows Accessing Printer Properties PostScript Windows You can access the printer properties to view and change product settings for PostScript printing ...

Page 190: ...pt PS3 Printer Software Mac You can print with the PostScript PS3 printer software using any Mac printing program as described in these sections Note The PostScript printer software supports products that are connected via Ethernet If your product is connected via USB you will need to install the standard Epson printer software To download the standard Epson printer software visit epson com jm sup...

Page 191: ...PostScript PS3 Printer Software Mac Related tasks Enabling the Optional Paper Cassette Mac Selecting Print Settings PostScript Printer Software Mac Select the basic settings for the document or photo you want to print The PostScript printer software supports plain paper printing on these paper and envelope sizes A4 8 3 11 7 inches 210 297 mm Letter 8 5 11 inches 216 279 mm No 10 4 1 9 5 inches 105...

Page 192: ...g 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your product as the Printer setting 4 If necessary click the arrow next to the Printer setting or the Show Details button to expand the print window ...

Page 193: ...The print window may look different depending on the Mac OS version and the application you are using 5 Select the Two Sided Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing ...

Page 194: ...inting They may be accessible by selecting Page Setup from the File menu 7 Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Paper Feed from the pop up menu You see these settings 9 Select All Pages From or First Page From and select the paper source you want to print from ...

Page 195: ...p up menu You see these settings 11 Select a MediaType setting 12 Select one of the following Print Quality options For fast printing with reduced quality select Fast For printing text and graphics with good quality and print speed select Fine ...

Page 196: ...ety of layout options for your document or photo Select Paper Handling to adjust the size of the image as you print it Select Color Matching to fine tune the colors in your printout Parent topic Printing with the PostScript PS3 Printer Software Mac Cancelling Printing Using a Product Button If you need to cancel printing in progress press the stop button If you want to cancel stored jobs or jobs w...

Page 197: ...ng Program Starting a Scan from a Smart Device Entering a User ID and Password for Scanning Parent topic Scanning Related topics Placing Originals on the Product Scanning with Document Capture Pro or Document Capture Starting a Scan Using the Product Control Panel You can scan an image to a variety of destinations using your product s control panel 1 Make sure you installed the product software an...

Page 198: ...e Pro when your product is connected to your computer s USB port Memory Device saves your scan file on a USB device inserted in your product s external USB port and lets you select the file format quality and other settings Cloud sends your scanned files to a destination that you have registered with Epson Connect WSD lets you manage network scanning in Windows 10 Windows 8 x Windows 7 or Windows ...

Page 199: ...l and email the scanned file using your product s control panel You need to have a preconfigured email server before you can scan to email You can either enter the email address directly on the product s control panel or select an address from the Contacts list Make sure the date and time are set correctly so the time stamps on your emails are accurate Note You can also use the Scan to Document Ca...

Page 200: ... a screen like this 5 Do one of the following Select from any displayed frequent contacts Select Keyboard to use the displayed keyboard to enter the address for the recipient and press OK Select Contacts and choose an email address from the Contacts list ...

Page 201: ...Capture Pro Windows You can use Document Capture Pro to create edit and delete scan jobs Scan jobs allow you to save commonly used scanning options You can also determine which scan jobs are listed when you scan to Document Capture Pro using the control panel on your product Note The settings may vary depending on the software version you are using See the help information in Document Capture Pro ...

Page 202: ...202 You see a window like this 3 Click the Job Settings button Note If you do not see the button click the symbol in the Job bar ...

Page 203: ...ocument Capture Pro for details 5 To add the scan job to the list of selectable jobs when scanning to Document Capture Pro from the control panel click the Button Assignment icon 6 Select the job that you want to add to the list from the drop down list Note You can assign scan jobs to each available button assignment The order of the assigned scan jobs is also the order in which the scan jobs appe...

Page 204: ...y and click OK You can now use the new scan job when you scan with Document Capture Note See the Help information in Document Capture for details 4 To add the scan job to the list of selectable jobs when scanning to Document Capture from the control panel click the icon at the bottom of the window and click Event Settings 5 Select the job that you want to add to the list from the 1 drop down list ...

Page 205: ... product for scanning Note To scan a double sided or multi page document place all of the pages in the ADF 3 Press the home button if necessary 4 Select Scan You see a screen like this 5 Select Memory Device You see a screen like this ...

Page 206: ...nd saves the scanned file to a memory device Parent topic Starting a Scan Using the Product Control Panel Scanning to the Cloud You can use the control panel to send your scanned files to a destination that you have registered with Epson Connect Note Make sure to set up your product using Epson Connect before using this feature 1 Place your original on the product for scanning Note To scan a doubl...

Page 207: ...he Upload icon Your product scans your original and saves the scanned file to the selected destination Parent topic Starting a Scan Using the Product Control Panel Setting Up a WSD Port Windows 7 Windows Vista You can scan to a networked Windows computer using WSD Web Services for Devices You must first set up a WSD port on your Windows 7 or Windows Vista system the port is set up automatically on...

Page 208: ...ick the message 8 On the Driver Software Installation screen make sure your product is listed as Ready to use Then click Close 9 Do one of the following Windows 7 Click and select Devices and Printers Windows Vista Click Start and select Control Panel Hardware and Sound Printers 10 Make sure that an icon appears for your product s name on the network When you use WSD select your product name to sc...

Page 209: ...ort number Contacts Select an email address or folder path to send or save scanned images Scan Settings menu Color Mode Color Select whether to scan images in color or black and white B W File Format JPEG Select for photos You can also select the Compression Ratio PDF Select for documents You can also select the Compression Ratio and PDF Settings TIFF Single Page Select for scanned files that you ...

Page 210: ...Type Text Specifies the type of original you are scanning Text Image Photo Density 4 to 4 Adjusts the lightness or darkness of scanned images Remove Shadow On Select Center to erase the shadows that appear in the center of a document when copying a book or Surround to remove the shadows that appear around a document when copying thick paper Off Remove Punch Holes On Erases the binding holes on a d...

Page 211: ...k or FTP Scanning Control Panel Scanning to a Network Folder or FTP Server Parent topic Starting a Scan Creating a Shared Network Folder You can create a shared network folder on your computer or an FTP site and register its location to your product s Contacts list Note If you are creating a shared network folder on a Mac see your Mac documentation for instructions on creating the folder The instr...

Page 212: ...ow the on screen prompts Windows 7 Select Change Settings change the computer s name and click OK See Windows Help for instructions if necessary Note You need to be logged into Windows as an administrator to change the computer s name After changing the name restart your computer 3 Start File Explorer or Windows Explorer 4 Create a folder on the Windows desktop with a folder name of 12 characters ...

Page 213: ...Folder or FTP Scanning Web Config You can register a list of contacts for scanning to a network folder or FTP server using Web Config and your computer s internet browser Before you begin print a network status sheet and locate the IP address for your product on the sheet Note These instructions use Internet Explorer as an example browser 1 Start Internet Explorer on a computer that is using the s...

Page 214: ...er Port Number For FTP locations enter the port number 8 Click Apply After a moment you see a message telling you that contact registration is complete 9 Close your web browser Parent topic Setting Up and Scanning to a Network Folder or FTP Server Registering Contacts for Email Network or FTP Scanning Control Panel You can register a list of contacts for scanning to email or to a network folder or...

Page 215: ...e displayed keyboard to enter the address and press OK For a network folder or FTP location select the Communication Mode field and select Network Folder SMB or FTP Then select the Location field use the displayed keyboard to enter the network path to the shared folder and select OK Enter the folder path name for the Location setting in one of the following formats depending on the Communication M...

Page 216: ... the product s control panel or select a folder from the Contacts list Note Make sure the date and time are set correctly before using this feature 1 Place your original on the product for scanning Note To scan a double sided or multi page document place your originals in the ADF 2 Press the home button if necessary 3 Select Scan You see a screen like this 4 Select Network Folder FTP ...

Page 217: ...he following formats depending on the Communication Mode setting you selected SMB host name folder FTP ftp host name folder name Select Contacts and choose a saved folder from the Contacts list 6 Select Scan Settings 7 Select File Format to choose the file format for your scan 8 Scroll down and change the File Name setting if necessary 9 Select any additional scan settings as necessary 10 Select P...

Page 218: ...d image to a file Note If you are using your Epson product with the Windows 10 S operating system you cannot use the software described in this section You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store Windows 10 Click and select EPSON Epson Scan 2 Windows 8 x Navigate to the Apps sc...

Page 219: ...219 You see an Epson Scan 2 window like this Parent topic Starting a Scan Related tasks Starting a Scan from a Scanning Program Entering a User ID and Password for Scanning ...

Page 220: ...his section You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store 1 Open your scanning program and select its scanning option See your scanning program help for instructions 2 Select your product Note In certain programs you may need to select your product as the source first If you see ...

Page 221: ...221 You see an Epson Scan 2 window like this Parent topic Starting a Scan Related tasks Entering a User ID and Password for Scanning Related topics Placing Originals on the Product ...

Page 222: ...cted to the same wireless network as your Epson product 1 Download the Epson iPrint app from your device s app store or from Epson s website 2 Place your original on the product for scanning 3 Open the Epson iPrint app and select your product 4 Select the scan settings and scan your original 5 Save your scanned image to a file or cloud location Parent topic Starting a Scan Entering a User ID and P...

Page 223: ... sections to scan using Document Capture Pro Windows or Document Capture Mac Note The Document Capture Pro Windows or Document Capture Mac software must be installed on your computer Setting the Operation Mode on the Product Control Panel Scanning with Document Capture Pro in Simple View Windows Scanning with Document Capture Pro in Standard View Windows Scanning with Document Capture Mac Parent t...

Page 224: ...ssary 3 Select Settings General Settings Scan Settings Document Capture Pro 4 Choose from the following Operation Mode options Select Client Mode if Document Capture Pro is installed on a Windows computer Select Server Mode if Document Capture Pro is installed on a Windows Server computer Enter the server address 5 Click OK Parent topic Scanning with Document Capture Pro or Document Capture Scanni...

Page 225: ... select All Programs or Programs Select Epson Software Document Capture Pro You see the Document Capture Pro window You may see a screen asking you to select your scanner first if you do select your product 3 If you see a Switch to Simple View button in the upper right corner of the window click it You see a window like this 4 Click Select Scanner and select your scanner from the scanner list if n...

Page 226: ... see the Scan Settings button click the symbol in the Scan and bar 7 Click one of the destination icons in the Scan and section of the window Your product starts scanning and you see the settings window 8 Select any destination settings as necessary and click OK Note See the help information in Document Capture Pro for details 9 Confirm your settings and click OK or Close Parent topic Scanning wit...

Page 227: ...t 2 Do one of the following to start Document Capture Pro Windows 10 Click and select Epson Software Document Capture Pro Windows 8 x Navigate to the Apps screen and select Document Capture Pro Windows other versions Click or Start and select All Programs or Programs Select Epson Software Document Capture Pro You see the Document Capture Pro window You may see a screen asking you to select your sc...

Page 228: ... Scan Setting Name list or select Scan Scan Settings from the menu bar You see a window like this 5 Select any displayed settings you want to use and click OK Note See the help information in Document Capture Pro for details 6 Click Scan ...

Page 229: ...dd Page s icon and follow the instructions on the screen 8 Check the scanned images and edit them as necessary Note See the help information in Document Capture Pro for details 9 Click one of the Destination icons to choose where to send your scanned files If you cannot see all of the icons below click the arrows next to the icons 10 Depending on the destination you chose click OK or Send to compl...

Page 230: ...e the scanned file settings as necessary Note The settings may vary depending on the software version you are using See the Help information in Document Capture for details 1 Load your original in the product 2 Open the Applications folder open the Epson Software folder and select Document Capture You see a window like this Note You may need to select your scanner from the scanner list 3 Click the...

Page 231: ...s 4 Select any displayed scan settings you want to use Note See the Help information in Document Capture for details 5 If you want to select detailed scan settings close the Scan Settings window open the Scan menu at the top of the Mac desktop and select Displays the EPSON Scan Setup Screen 6 Click the Scan icon and select any detailed scan settings you want to use from the Epson Scan 2 window 7 C...

Page 232: ...tured images click the icon select Acquire from Scanner and repeat the previous steps 9 Check the scanned images and edit them as necessary 10 Click one of the Destination icons to choose where to send your scanned files If you cannot see all of the icons below click the arrow next to the icons 11 Depending on the destination you chose click OK or Send to complete the operation Parent topic Scanni...

Page 233: ...rogram You can select settings preview and change the scanned file settings as necessary Note If you are using your Epson product with the Windows 10 S operating system you cannot use the software described in this section You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store 1 Start Eps...

Page 234: ... 2 Select the Document Source setting that matches where you placed your original or select Auto Detect to have Epson Scan 2 automatically detect the source 3 Select the Scanning Side setting if you are scanning from the ADF ...

Page 235: ...Scan 2 window 8 Reinsert your original into the ADF if necessary 9 Select any of the additional settings that you want to use on the Main Settings tab 10 Click the Advanced Settings tab and select any settings that you want to use 11 Select the format in which you want to save your scanned file as the Image Format setting If necessary select Options and select any desired format options 12 Enter t...

Page 236: ...ginals are placed on your product for scanning Scanner Glass Selects the scanner glass as the location where the originals are placed on your product for scanning Parent topic Scanning in Epson Scan 2 Additional Scanning Settings Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab Not all adjustment settings may be available depending on other ...

Page 237: ...the marks to the scanned image adjust this setting to prevent this Parent topic Scanning in Epson Scan 2 Additional Scanning Settings Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab Not all adjustment settings may be available depending on other settings you have chosen Remove Background Removes the background of the originals Text ...

Page 238: ...cans the original image twice using different output settings Windows only Parent topic Scanning in Epson Scan 2 Image Format Options You can select different image formats and related options For details on available options click the icon on the Epson Scan 2 Image Format Options window Not all image formats have options BITMAP bmp A standard image file format for most Windows programs JPEG jpg A...

Page 239: ... If you plan to enlarge a scanned image so you can print it at a larger size you may need to increase the resolution from the default resolution set by Epson Scan 2 Follow these guidelines to determine the resolution setting you need You will scan the image at its original size but enlarge it later in an image editing program Increase the Epson Scan 2 Resolution setting in your scan Increase the r...

Page 240: ...te files are created by defining a maximum page count per file or by inserting blank pages barcodes or characters that can be detected by the software as separation markers Note The settings may vary depending on the software version you are using See the help information in Document Capture Pro for details 1 Load your multi page original in the product 2 Do one of the following to start Document ...

Page 241: ...241 You see a window like this 4 Click the Scan Settings button Note If you do not see any icons click the symbol in the Job bar ...

Page 242: ... OK Note See the help information in Document Capture Pro for details 6 Click one of the destination icons except Print in the Scan and section of the window Your product starts scanning and you see the settings window 7 Select the Apply job separation checkbox 8 Click Separation Settings ...

Page 243: ... See the help information in Document Capture Pro for details 10 If necessary select Create Folder and select a folder name 11 Select any other folder naming settings you want and click OK then click OK again Your originals are saved into separate files and folders as specified Parent topic Scanning Special Projects ...

Page 244: ...ou install your product software as instructed on the Start Here sheet If you install your scanner software programs individually be sure to also install this component if you want to perform OCR 1 Load your original in the product for scanning 2 Start Epson Scan 2 3 Select your scan settings 4 Click Preview and adjust the area you want to scan if necessary 5 If you are using the ADF reload the ej...

Page 245: ...rent topic Scanning Special Projects Related topics Placing Originals on the Product Saving Scanned Documents as a Searchable PDF with Document Capture Mac You can scan a document with Document Capture and save the text in a searchable PDF In a searchable PDF text is recognized using Optical Character Recognition OCR and then embedded in the scanned original Note The settings may vary depending on...

Page 246: ...246 You see a window like this Note You may need to select your scanner from the scanner list 3 Click the Scan icon ...

Page 247: ...s 4 Select any displayed scan settings you want to use Note See the Help information in Document Capture for details 5 If you want to select detailed scan settings close the Scan Settings window open the Scan menu at the top of the Mac desktop and select Displays the EPSON Scan Setup Screen 6 Click the Scan icon and select any detailed scan settings you want to use from the Epson Scan 2 window 7 C...

Page 248: ...at the previous steps 9 Check the scanned images and edit them as necessary 10 Open the File menu at the top of the Mac desktop and select Save As 11 Select PDF as the File Type setting and click the Options button 12 Select the Create Searchable PDF checkbox and click OK 13 Click one of the Destination icons to choose where to send your scanned file If you cannot see all of the icons below click ...

Page 249: ...ou are using See the help information in Document Capture Pro for details 1 Load your original in the product 2 Do one of the following to start Document Capture Pro Windows 10 Click and select Epson Software Document Capture Pro Windows 8 x Navigate to the Apps screen and select Document Capture Pro Windows other versions Click or Start and select All Programs or Programs Select Epson Software Do...

Page 250: ... Capture Pro for details 6 Click one of the destination icons except Print to choose where to send your scanned files Your product starts scanning and you see the settings window 7 Select the Office format file you want to use from the File Type drop down list Note The first time you select an Office format file you are prompted to download a plug in update for Microsoft Office files Select Yes to...

Page 251: ... Special Projects Saving a Scan as an Office Format File Mac You can use Document Capture Mac to save your scans in one of these Microsoft Office file fomats Microsoft Word docx and Microsoft Excel xlsx Note The settings may vary depending on the software version you are using See the Help information in Document Capture for details 1 Load your original in the product for scanning 2 Open the Appli...

Page 252: ...the Job list in the Document Capture window click the Start Job button and skip the rest of these steps 4 Select any displayed scan settings you want to use Note See the Help information in Document Capture for details 5 If you want to select detailed scan settings close the Scan Settings window open the Scan menu at the top of the Mac desktop and select Displays the EPSON Scan Setup Screen ...

Page 253: ...e icon select Acquire from Scanner and repeat the previous steps 9 Check the scanned images and edit them as necessary 10 Open the File menu at the top of the Mac desktop and select Save As 11 Select DOCX Word or XLSX Excel as the File Type setting Note The first time you select an Office file type setting in Document Capture you see a prompt to download a necessary plug in for Microsoft Office fi...

Page 254: ... SharePoint server or a cloud service Note The settings may vary depending on the software version you are using See the help information in Document Capture Pro for details 1 Load your original in the product 2 Do one of the following to start Document Capture Pro Windows 10 Click and select Epson Software Document Capture Pro Windows 8 x Navigate to the Apps screen and select Document Capture Pr...

Page 255: ...255 You see a window like this ...

Page 256: ... Your product starts scanning and you see the settings window Note If you cannot see all of the icons the service software may not be installed or the service may not be available on your platform 7 Enter any required information to set up the destination You may need to log in to your cloud service to authenticate the connection and allow Document Capture Pro to access the cloud service If you ha...

Page 257: ...or Cloud Service Mac You can use Document Capture to upload scanned images to a SharePoint server or a cloud service 1 Open the Applications folder open the Epson Software folder and select Document Capture You see a window like this Note You may need to select your scanner from the scanner list 2 Click the Scan icon 3 Select any displayed scan settings you want to use Note See the Help informatio...

Page 258: ...icons You see the Transfer Settings window 6 Enter any required information to set up the destination You may need to log in to your cloud service to authenticate the connection and allow Document Capture to access the cloud service If you have previously created a saved setting for the destination select it from the drop down list 7 Adjust any save settings then click OK or Send depending on the ...

Page 259: ...ng the printer buttons or the utilities included with the standard Epson printer software To download the standard Epson printer software visit epson com jm support and select your product Connecting a Telephone or Answering Machine Setting Up Fax Features Setting Up Contacts and Contact Groups Sending Faxes Receiving Faxes Checking Fax Status Printing Fax Reports Connecting a Telephone or Answeri...

Page 260: ...our product Note If you have a DSL or ISDN connection you must connect the appropriate DSL filter or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product Contact your DSL or ISDN provider for the necessary equipment ...

Page 261: ...261 ...

Page 262: ...262 2 If you are connecting a telephone or answering machine to your product using a second phone cable remove the cap from the EXT port on your product ...

Page 263: ... rings before your product answers a call to a number that is higher than your answering machine s setting for the number of rings Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up Epson cannot guarantee compatibility with VoIP cable phone systems or fiberoptic digital services such as FIOS Parent topic Faxi...

Page 264: ... Windows Setting Up Fax Features Using the Fax Utility Mac Parent topic Faxing Setting Up Basic Fax Features See these sections to select the basic settings you need to use the product s fax features Using the Fax Setting Wizard Selecting the Line Type Setting the Number of Rings to Answer Parent topic Setting Up Fax Features Using the Fax Setting Wizard You can setup the product s basic fax setti...

Page 265: ...owing If you have subscribed to a distinctive ring service from your telephone company select Proceed Select the ring pattern to be used for incoming faxes If you do not have a distinctive ring service select Skip Note Distinctive ring services allows you to have several phone numbers on one phone line Each number is assigned a different ring pattern You can use one number for voice calls and anot...

Page 266: ...the fax connection and print a report of the check result If there are any errors reported try the solutions on the report and run the check again If the Select Line Type screen appears select the correct line type If the Select Dial Tone Detection screen appears select Disable However disabling the dial tone detection function may drop the first digit of a fax number and send the fax to the wrong...

Page 267: ...asic Fax Features Setting the Number of Rings to Answer If you connect an external answering machine and select to receive faxes automatically make sure the Rings to Answer setting is correct The number of rings should be higher than the number of rings your answering machine is set to for answering a call 1 Press the home button if necessary 2 Select Settings General Settings Fax Settings Basic S...

Page 268: ...very call faster than the product but the product can detect fax tones and start receiving faxes If you answer the phone and hear a fax tone check that the product has started receiving the fax then hang up the phone Parent topic Setting Up Basic Fax Features Selecting Advanced Fax Settings You can select a variety of advanced fax settings 1 Press the home button if necessary 2 Select Settings Gen...

Page 269: ...the group of settings you want to change Send Settings Fax Receive Settings Fax Report Settings Fax Basic Settings Fax Security Settings Fax Parent topic Setting Up Fax Features Send Settings Fax Select the send options you want to use for outgoing faxes Setting Options Description Quick Memory Send Off Sends the first page of a multi page document as soon as it finishes scanning Select this optio...

Page 270: ...nnected to the printer Save to Memory Device Converts received faxes to PDFs and saves them on an external memory device connected to the printer Forward Forwards received faxes to another fax machine or converts them to PDFs and forwards them to a shared folder on a network or an email address Forwarded faxes are deleted from the printer Email Notifications Sends an email notification after a fax...

Page 271: ...ize on multiple sheets if necessary Auto Rotation On If you have loaded A5 size paper select On to rotate landscape oriented incoming faxes so that they print correctly on the paper Off Add Reception Information On Select On to include the date time the sender s information and a page number in the header of your incoming faxes Off 2 Sided On Select On to print incoming faxes double sided You can ...

Page 272: ...rror occurs Print Prints a report after forwarding a received document Do Not Print Does not print a report after forwarding a received document Back Up Error Report On Select On to print a report when a backup error for sending faxes occurs Off Fax Log Auto Print Off Does not print a fax log On Every 30 Prints a fax log after every 30 fax jobs are completed On Time Prints a fax log at a specified...

Page 273: ...on Fax Speed Fast 33 600bps Sets the speed at which you send and receive faxes Medium 14 400bps Slow 9 600bps ECM On Turns on Error Correction Mode ECM to automatically correct errors in sent or received fax data Off Turns off Error Correction Mode ECM color faxes cannot be sent or received Dial Tone Detection On Automatically dials the number you enter for faxing when the product detects a dial t...

Page 274: ... to the same line and assign different ring patterns to each If you use this service select the number of rings for your fax number so your product can receive faxes on the correct number of rings Select All for phones lines that do not use this service Single Double Triple Double Triple Rings to Answer 1 to 9 Sets the number of rings before your product receives a fax If Receive Mode is set to Au...

Page 275: ...dress List Off Selects whether or not to display a recipient confirmation screen before a fax is sent On Backup Data Auto Clear Off Automatically erases sent or received fax data from your product s memory On Clear Backup Data Deletes all sent or received fax data remaining in your product s memory run this function if you are giving away or disposing of your product Parent topic Selecting Advance...

Page 276: ...vigate to the Apps screen Windows other versions Click or Start Programs or All Programs EPSON Software 2 Select FAX Utility The first time you use the FAX Utility you see this introduction window 3 Read about the FAX Utility and click Return to the main window at the bottom of the window ...

Page 277: ...ansfer your product s fax settings to the FAX Utility Note For detailed information click Help or Open Online Help Parent topic Setting Up Fax Features Setting Up Fax Features Using the Fax Utility Mac You can set up your fax header and select your fax settings using the FAX Utility for Mac ...

Page 278: ...rompts that appear on the screen to enter your fax header information and select your fax settings Note For detailed information select the FAX Utility icon Parent topic Setting Up Fax Features Setting Up Contacts and Contact Groups You can set up a list of contacts and their fax numbers so you can quickly select them for faxing You can also set up contact groups to send a fax message to multiple ...

Page 279: ...contacts contact your administrator for assistance Creating a Contact Editing or Deleting a Contact Creating a Contact Group Editing or Deleting a Contact Group Parent topic Setting Up Contacts and Contact Groups Creating a Contact You can create a list of contacts to save frequently used fax numbers Note You can create up to 200 contacts and contact groups combined 1 Press the home button if nece...

Page 280: ...280 3 Select Contacts You see a screen like this 4 Select the icon 5 Select Add Contact You see a screen like this 6 Select the registry number you want to use for the contact you are adding ...

Page 281: ... necessary enter an outside line access code such as 9 at the beginning of the fax number If the access code has been set up in the Line Type setting enter the pound sign instead of the code 10 If you are sending a fax to a confidential box or relay box enter a sub address and password in the Subaddress SUB SEP and Password SID PWD fields 11 Select any additional settings as necessary 12 Select OK...

Page 282: ...e contact select Edit select the item you want to change enter the correct information and select OK When you are finished editing select OK Parent topic Setting Up Contacts Using the Product Control Panel Creating a Contact Group You can create a group of contacts so that you can easily send faxes to multiple recipients Note You can create up to 200 contacts and contact groups combined You must c...

Page 283: ... Select the icon 5 Select Add Group You see a screen like this 6 Select the registry number you want to use for the group you are adding 7 Select the Group Name field use the displayed keyboard to enter the group name up to 30 characters and select OK ...

Page 284: ...t Close when complete 12 Select Assign to Frequent Use to list the group on the Recipient tab 13 Select OK to save the group Parent topic Setting Up Contacts Using the Product Control Panel Editing or Deleting a Contact Group You can edit an existing contact group to add or delete entries You can also delete the entire contact group 1 Press the home button if necessary 2 Select Fax You see a scree...

Page 285: ...c Setting Up Contacts Using the Product Control Panel Importing Contacts Using the Fax Utility Windows You can edit contacts stored in your product and import contacts from your Windows Address Book to the PC FAX Phone Book in the FAX Utility for Windows 1 Do one of the following Windows 10 Click and select EPSON Software Windows 8 x Navigate to the Apps screen Windows other versions Click or Star...

Page 286: ...286 The first time you use the FAX Utility you see this introduction window 3 Read about the FAX Utility and click Close at the bottom of the window ...

Page 287: ...ontacts 5 Do one of the following To edit a contact select it in the list and click the icon To delete a contact select it in the list and click the icon 6 To import fax numbers from your Windows Address Book into the FAX Utility PC FAX Phone Book select Edit PC FAX Phone Book ...

Page 288: ...ax Utility Mac You can set up your speed dial and group dial lists using the FAX Utility The utility also lets you import fax numbers from the MacAddress Book and back up fax numbers to your product s memory Note You can create up to 60 speed dial and group dial entries combined 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select the FA...

Page 289: ...289 You see this window 3 Select your FAX product in the Printer list 4 Select Speed Dial Group Dial List You see this window ...

Page 290: ...k click the icon 9 When you are finished click the icon to save the entries to your product s memory Parent topic Setting Up Contacts and Contact Groups Related topics Setting Up Contacts and Contact Groups Sending Faxes See these sections to send faxes using your product Sending Faxes from the Product Control Panel Sending Faxes Using the Fax Utility Windows Sending Faxes Using the Fax Utility Ma...

Page 291: ...t print in color your fax is automatically sent in black and white 1 Place your original on the product for faxing 2 Press the home button if necessary 3 Select Fax You see a screen like this Note To fax a double sided document place your document in the ADF and turn on the ADF 2 Sided setting You cannot fax double sided documents in color 4 Do one of the following to select fax recipients Manuall...

Page 292: ...d to change any fax settings select Fax Settings and select your settings 6 If you want to preview your fax in black and white on the LCD press the icon If the preview looks incorrect select Retry reposition the document or change the fax settings and repeat this step You cannot send the fax in color after previewing it Note If you do not touch the preview screen for 20 seconds your product sends ...

Page 293: ...ifies the document type of your originals and adjusts the quality of your copies Text Image Photo Color Mode B W Select whether to scan images in black and white or color Color Resolution Standard Adjusts the scan resolution and print quality of outgoing faxes Fine Super Fine Ultra Fine Density Varying levels Lets you select from various density levels Remove Background Auto Automatically removes ...

Page 294: ...the ADF On Direct Send Off Select On to send black and white faxes to a single recipient as soon as the connection is made without saving the scanned image to memory You cannot use this setting when sending a color fax or sending a fax to multiple recipients On Priority Send Off Select On to send the current fax before other faxes waiting to be sent On Send Fax Later Off Select On to send the curr...

Page 295: ...You can send a fax at a time of your choice Note Make sure the product s date and time settings are correct You can only send faxes in black and white when you use this option 1 Place your original on the product for faxing 2 Press the home button if necessary 3 Select Fax You see a screen like this 4 Enter a fax number or select a number from the Contacts or Recent lists 5 Select Fax Settings 6 S...

Page 296: ...te and Time Related topics Placing Originals on the Product Setting Up Contacts and Contact Groups Sending a Fax on Demand You can store up to 10 scanned documents up to 100 black and white pages and have them sent automatically when another fax machine requests them Other fax users can receive the document by calling your fax number and using the polling receive function on their fax machines Not...

Page 297: ... Store Your document is scanned and stored until you overwrite it or delete it Note To display the stored job press the Job Status button Parent topic Sending Faxes from the Product Control Panel Related references Fax Sending Options Related topics Placing Originals on the Product Sending a Stored Fax You can store up to 10 scanned documents up to 100 black and white pages and send them whenever ...

Page 298: ...necessary 3 Select Fax You see a screen like this 4 Select the icon 5 Select Extended Fax 6 Select Store Fax Data to turn on the setting and select Close 7 Select any other fax settings as necessary and select Close 8 Select Store 9 When you are ready to send the document press the home button if necessary and select Fax Box 10 Select Stored Documents 11 Select the stored fax job you want to send ...

Page 299: ...e recipient before sending the fax 1 Place your original on the product for faxing 2 Press the home button if necessary 3 Dial the fax number from the connected telephone Speak to the recipient if necessary Note If you are using a pre paid calling card enter the number and password required to use the card before entering the destination fax number 4 Select Fax on the LCD screen You see this scree...

Page 300: ...ng up the telephone Parent topic Sending Faxes from the Product Control Panel Related references Fax Sending Options Related topics Placing Originals on the Product Sending Faxes Using the Fax Utility Windows You can send a fax from a printing program in Windows You can fax up to 100 pages at a time including a cover sheet 1 Open the file you want to fax and select the print command ...

Page 301: ... or Character Density settings click the Preferences or Properties button Note If you see a Setup Printer or Options button click it Then click Preferences or Properties on the next screen For more information about selecting fax print settings click Help 4 Select the Page Range as necessary Leave the Number of copies set to 1 5 Click Print or OK ...

Page 302: ...302 If you re faxing for the first time you see a window like this one 6 Enter your sender information so that recipients can identify the origin of the fax Then click OK to save the sender information ...

Page 303: ...ng the Epson FAX Utility click Help 8 Select a cover sheet and enter a subject and message then click Next 9 Click Send to transmit your fax Parent topic Sending Faxes Sending Faxes Using the Fax Utility Mac You can send a fax from a Mac printing program using the FAX Utility You can fax up to 100 pages at a time including a cover sheet 1 Open the file you want to fax ...

Page 304: ...your application s help utility for details 3 Select your product FAX option as the Printer setting 4 If necessary click the arrow next to the Printer setting or the Show Details button to expand the print window 5 Select the number of pages you are faxing as the Pages setting Note Leave the Copies setting set to 1 6 Select Recipient Settings from the pop up menu ...

Page 305: ...following to choose your recipient Select a name or group from the Recipient List Enter a name company and fax number and click the button Click the icon and select a recipient from your address book 8 Select Fax Settings from the pop up menu ...

Page 306: ... your product Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Forwarding Received Faxes Receiving a Fax by Polling Saving Faxes to an External USB Device Saving and Viewing Received Faxes Selecting Received Fax Options Using the Fax Utility Windows Parent topic Faxing Fax Reception Your product will automatically receive and print faxes when you set the Receive Mode to Auto ...

Page 307: ...General Settings Fax Settings Basic Settings Receive Mode If an answering machine is connected make sure the product s Rings to Answer setting is set higher than the number of rings your answering machine is set to answer a call For example if the answering machine is set to pick up on the fourth ring set the product to pick up on the fifth ring or later Parent topic Receiving Faxes Related refere...

Page 308: ... necessary 2 Select Settings General Settings Fax Settings Receive Settings Save Forward Settings Unconditional Save Forward Forward 3 Select Yes Note If you want to print the fax automatically before forwarding it select Yes and Print 4 Select Add Entry select the forwarding destination from the contacts list and select Close 5 Confirm the displayed forwarding destinations and select Close 6 Unde...

Page 309: ...c Receiving Faxes Saving Faxes to an External USB Device You can save incoming faxes to an external USB device connected to your product 1 Insert an external USB device into the product s USB port 2 Press the home button if necessary 3 Select Settings General Settings Fax Settings Receive Settings Save Forward Settings Unconditional Save Forward 4 Select Save to Memory Device 5 Select Yes to save ...

Page 310: ...sary 2 Select Settings General Settings Fax Settings Receive Settings Save Forward Settings Unconditional Save Forward 3 Select Save to Inbox to turn on the setting 4 Press the home button again 5 Select Fax Box You see a screen like this 6 Do one of the following to view stored faxes Select Inbox Confidential to view received faxes Select Stored Documents to view saved faxes that have not been se...

Page 311: ... free up the product s memory When the memory is full you can only forward or print incoming faxes Parent topic Receiving Faxes Selecting Received Fax Options Using the Fax Utility Windows You can select options for use with received faxes using the FAX Utility for Windows 1 Do one of the following Windows 10 Click and select EPSON Software Windows 8 x Navigate to the Apps screen Windows other ver...

Page 312: ...312 The first time you use the FAX Utility you see this introduction window 3 Read about the FAX Utility and click Close at the bottom of the window ...

Page 313: ...received faxes on this computer 5 Select the destination folder and other options and click OK You return to the FAX Utility window 6 To receive notifications when received faxes arrive in the selected destination folder on your computer select Notify me if new faxes exist in forwarding folders ...

Page 314: ...utton if necessary 2 Select Fax You see a screen like this 3 Select the icon 4 To check the history of faxes that have been sent or received select Transmission Log and select the job you want to check Note If you see a numbered icon above the icon on your product s LCD screen or the Received Fax light is flashing received faxes have been temporarily saved to the product s memory 5 To check the st...

Page 315: ...on if necessary 2 Select Fax You see a screen like this 3 Press the icon 4 Select Fax Report 5 Select the fax report you want to print Fax Report Options Parent topic Faxing Fax Report Options Select the fax report or list you want to print Last Transmission Print a report on the fax that was previously sent or received through polling Fax Log Print a report on recent fax transmissions ...

Page 316: ... s memory Fax Settings List Print a list of the current fax communication settings Conditional Save Forward List Print a list of the current conditional save forward settings Protocol Trace Print a detailed report for the previously sent or received fax Parent topic Printing Fax Reports ...

Page 317: ...ng and Printing from the LCD Screen Transferring Files on a USB Device Connecting a USB Device Connect a USB device or its USB cable to the USB port on the front of the product Note Epson cannot guarantee the compatibility of your device Make sure the files on the device are compatible with the product USB Device Photo File Specifications Parent topic Using External USB Devices with Your Product ...

Page 318: ...f files exceeds 999 the files are displayed in groups Parent topic Connecting a USB Device Disconnecting a USB Device After you finish working with a USB device follow these steps to remove it 1 If your product is connected to your computer using a USB cable do one of the following Windows Open the My Computer Computer This PC or Windows Explorer utility Then right click the name of your USB devic...

Page 319: ... 1 Press the home button if necessary 2 Select Memory Device JPEG Note If you have more than 999 JPEG images on your device the images are divided into groups and you must first select the group you want to display You see a screen like this 3 Do one of the following to select your photos In Single View select the thumbnail image of the photo you want to print then press the left or right arrow bu...

Page 320: ...e than one copy select Copies and use the displayed keypad to select the number of copies up to 99 6 When you are ready to print select Print Note To cancel printing select Cancel then select Cancel again to confirm Parent topic Viewing and Printing from the LCD Screen Related references Print Setting Options Device Mode Printing TIFF and PDF Files You can select and print TIFF or PDF files from a...

Page 321: ...rint select Print Note To cancel printing select Cancel then select Cancel again to confirm Parent topic Viewing and Printing from the LCD Screen Related references Print Setting Options Device Mode Print Setting Options Device Mode Select the print settings you want to use when printing from a USB device Note Not all options or settings may be available depending on the file format Basic Settings...

Page 322: ...otos select the option that best matches your photo content People Landscape Night Scene Enhance Off Turns off automatic adjustments see Note below Fix Red Eye On Automatically fixes the red eye effect in photos Off Print Order Last Page on Top Select the order for printing multi page TIFF files First Page on Top 2 Sided On Select On to print a document double sided You can also select the binding...

Page 323: ...fers from Your Computer Before you transfer files from a computer to a USB device inserted into the USB port on the front of your product you may need to set up your product s file sharing settings Caution Remove the USB device before you change this setting or you may lose data from the device 1 Press the home button if necessary 2 Select Settings General Settings Printer Settings Memory Device I...

Page 324: ...PC or Windows Explorer utility then select the removable disk icon Mac with a USB connection Look for the removable disk icon on your desktop then select it Mac with a network connection Select the hard drive icon on your desktop or select Computer from the Go menu select your product in the SHARED section of the sidebar you may need to widen the sidebar to see the name and select the USBSTORAGE i...

Page 325: ...ack Ink with Windows Maintenance Box Replacement Related concepts Print Head Maintenance Check Ink and Maintenance Box Status Your product and its software will let you know when ink is low or expended or when the maintenance box needs to be replaced Note When using the Epson Universal Print Driver or PostScript PS3 printer software with the product you can check ink and maintenance box status by ...

Page 326: ...ect the icon You see a screen like this The ink and maintenance box levels are displayed at the bottom of the screen Note The displayed ink and maintenance box levels are approximate Parent topic Check Ink and Maintenance Box Status Related concepts Maintenance Box Replacement Related tasks Removing and Installing Ink Packs Checking Ink and Maintenance Box Status Windows A low ink reminder appears...

Page 327: ...see this window 2 Replace or reinstall the maintenance box or ink pack as indicated on the screen Note If any of the ink packs installed in the product is broken incompatible with the product model or improperly installed Epson Status Monitor will not display an accurate ink status 3 To disable promotional offers right click the product icon in the Windows taskbar and select Monitoring Preferences...

Page 328: ...ailable in Latin America Parent topic Check Ink and Maintenance Box Status Related concepts Maintenance Box Replacement Related tasks Removing and Installing Ink Packs Checking Ink and Maintenance Box Status Mac You can check the status of your ink and maintenance box using a utility on your Mac ...

Page 329: ...tor You see this window 3 Do the following as necessary You can update the ink and maintenance box status by clicking Update Replace or reinstall the maintenance box or an ink pack as indicated on the screen Note If an ink pack installed in the product is broken incompatible with the product model or improperly installed Epson Status Monitor will not display an accurate ink status Parent topic Che...

Page 330: ... replacement ink packs or resold After setup the remaining ink is available for printing Yields are based on ISO 24711 in default mode printing continuously Yields vary due to print images settings and temperatures Printing infrequently or primarily with one color reduces yields All ink packs must be installed with ink for printing and printer maintenance For print quality some ink remains in repl...

Page 331: ... If an ink pack is low or expended you see a message on your product s LCD screen and on your computer screen Note which ink packs need to be replaced 2 Unlock and open the front cover 3 Press the ink pack tray until it clicks and pull it out 4 Remove the used ink pack from the tray Note Dispose of used ink packs carefully Do not take the used ink pack apart or try to refill it ...

Page 332: ...ms persist If ink gets into your mouth spit it out and see a doctor right away Keep ink packs out of the reach of children 5 Shake the new ink pack 10 times and remove it from the packaging Caution Do not touch the green chip on the ink pack 6 Insert the new ink pack into the ink pack tray as shown Make sure the top of the ink pack is level with the top of the tray ...

Page 333: ...vel with the top of the tray The ink packs can only be inserted into the proper location 8 Repeat these steps for each ink pack you want to install 9 When you are finished close and lock the front cover 10 Follow the on screen instructions to charge your product s ink Parent topic Replacing Ink Supply Units Ink Packs and Maintenance Boxes Related concepts Purchase Epson Ink Packs and Maintenance B...

Page 334: ... an expended color ink supply unit you can cancel your print job and select settings to print on plain paper or on an envelope Note To use this feature Epson Status Monitor must be enabled 1 Click Cancel or Cancel Print to cancel your print job Note If the message screen appears on another computer on a network you may need to cancel the print job using the product control panel 2 Load plain paper...

Page 335: ...ack ink click the Delete or icon to cancel your print job If an error message is displayed click OK Note If the message screen appears on another computer on a network you may need to cancel the print job using the product control panel 3 In the Apple menu or the Dock select System Preferences 4 Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies 5 Sele...

Page 336: ...per type setting and depends on other selected print settings To use this feature Epson Status Monitor must be enabled Click Yes to use a mixture of color inks to create black or No to continue using the remaining black ink for the document you are printing Click Disable this feature to continue using the remaining black ink Note If you disable this feature it remains disabled until you replace th...

Page 337: ...ox may not be installed correctly Remove and reinstall the maintenance box Do not store the maintenance box in high or freezing temperatures Caution Do not reuse a maintenance box that has been removed and left uninstalled for a long period Keep the maintenance box away from direct sunlight Note The maintenance box is a user replaceable part and is not covered by the product warranty Parent topic ...

Page 338: ...ftware visit epson com jm support and select your product If running these utilities does not solve the problem you may need to replace the ink packs Print Head Maintenance Print Head Alignment Cleaning the Paper Guide Print Head Maintenance If your printouts become too light or you see dark or light bands across them you may need to clean the print head nozzles Cleaning uses ink so clean the nozz...

Page 339: ... your product 1 Make sure there are no errors on the LCD screen 2 Load a few sheets of plain paper in the product 3 Press the home button if necessary 4 Select Settings Maintenance Print Head Nozzle Check You see a screen like this 5 Select Start The nozzle pattern prints 6 Check the printed pattern to see if there are gaps in the lines Print head is clean ...

Page 340: ...ait at least 6 hours without printing or longer if printing Then try cleaning the print head again If quality still does not improve contact Epson Parent topic Print Head Nozzle Check Related concepts Print Head Cleaning Related topics Loading Paper Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer 1 Make sure there a...

Page 341: ...ock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 4 Select Nozzle Check You see a window like this 5 Click Print ...

Page 342: ...pts Print Head Cleaning Related topics Loading Paper Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles you can clean the print head Note You cannot clean the print head if ink is expended and may not be able to clean it when ink is low You must replace the ink pack first Cleaning the Print Head Using the Product Control Panel Cleaning the Prin...

Page 343: ...ress the home button if necessary 4 Select Settings Maintenance Print Head Cleaning You see a screen like this 5 Select Start to clean the print head When the cleaning cycle is finished you see a message on the screen Caution Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print 6 Select Yes if you want to print a new nozzle check pattern 7 Sele...

Page 344: ...int Head Using a Computer Utility You can clean the print head using a utility on your Windows or Mac computer 1 Make sure there are no errors on the LCD screen 2 Load a few sheets of plain paper in the product 3 Do one of the following Windows Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click Mac In ...

Page 345: ... cleaning cycle and stays on when the cleaning cycle is finished Caution Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print 6 When the cleaning cycle is finished you can check to see if the nozzles are clean click Print Nozzle Check Pattern and click Print ...

Page 346: ... without printing or longer if printing Then try cleaning the print head again If quality still does not improve contact Epson Parent topic Print Head Cleaning Related topics Loading Paper Print Head Alignment If your printouts become grainy or blurry you notice misalignment of vertical lines or you see dark or light horizontal bands you may need to align the print head Note Banding may also occur...

Page 347: ...een instructions to print an alignment sheet Note Do not cancel printing while you are printing head alignment patterns 6 Check the printed patterns on the alignment sheet and select number of the best printed pattern for each set Select the number representing the pattern with the least amount of separation or overlap Select the number representing the pattern with the least misaligned vertical l...

Page 348: ...ches 216 279 mm or A4 8 3 11 7 inches 210 297 mm 2 Press the home button if necessary 3 Select Settings Maintenance Paper Guide Cleaning 4 Select the paper source you want to clean 5 Follow the on screen instructions to clean the paper guide 6 Repeat these steps as necessary until the paper comes out clean Note If the paper is still smeared or scuffed repeat these steps to clean the other paper so...

Page 349: ... thinner to clean the product or you may damage it Do not use oil or other lubricants inside the product or let water get inside it Close the rear paper feed slot when you are not using it to keep out dust 1 Turn off the product 2 Wait for the power light to turn off then unplug the power cable 3 Disconnect any connected cables 4 Remove all the paper from the product 5 Clean the outer case and con...

Page 350: ...e cloth microfiber is recommended moistened with a little glass cleaner Caution Do not spray glass cleaner directly on the glass and do not press the glass surface with any force Note If lines appear on the printout or in scanned images carefully clean the scanner glass on the left ...

Page 351: ...351 8 Open the ADF cover ...

Page 352: ...recommended to clean the rollers and the interior of the ADF Parent topic Cleaning and Transporting Your Product Transporting Your Product If you need to store your product or transport it a long distance prepare it for transportation as described here ...

Page 353: ...e print head and may prevent the product from printing Note Before storing your product for a long period replace low expended or expired ink to help prevent the print head from drying out Store your product in a cool dry place 1 Turn off the product 2 Wait for the power light to turn off then unplug the power cable 3 Disconnect any connected cables 4 Remove all the paper from the product and make...

Page 354: ...354 7 Secure the print head to the case with tape as shown Caution Do not touch the translucent film inside the product otherwise you may damage your product 8 Lower the scanner unit ...

Page 355: ...355 9 Uninstall the optional paper cassette if necessary ...

Page 356: ...product in its original packing materials if possible or use equivalent materials with cushioning around the product Keep the product level during transportation If print quality has declined when you print again clean and align the print head Make sure you remove the tape securing the print head before using the printer ...

Page 357: ...357 Parent topic Cleaning and Transporting Your Product Related concepts Print Head Cleaning Print Head Alignment ...

Page 358: ...Solving Scanning Problems Solving Scanned Image Quality Problems Solving Faxing Problems Solving USB Device Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically it s a good idea to check Epson s support website for free updates to your product software Visit epson com jm support and select your product Note Epson periodically provides firmware updat...

Page 359: ...ng the Applications Epson Software folder and selecting EPSON Software Updater macOS 10 12 x or 10 13 x You can manually update the software by opening the App Store selecting Updates searching for a software update option for Epson Software and selecting Update Parent topic Solving Problems Related references Where to Get Help Related tasks Removing and Installing Ink Packs Selecting the Line Typ...

Page 360: ...er out in XX Load paper Paper Size XX Paper Type XX Load the size and type of paper in the indicated paper source Too many paper cassette units are installed Turn the power off and uninstall the extra units See your documentation for details You can install one optional paper cassette unit Remove any extra units Unsupported Paper Cassette Units have been installed Turn the power off and uninstall ...

Page 361: ...is connected to the product The combination of the IP address and the subnet mask is invalid See your documentation for more details Contact your product administrator To use cloud services update the root certificate from the Epson Web Config utility Contact your product administrator Check that the printer driver is installed on the computer and that the port settings for the printer are correct...

Page 362: ... settings Contact your product administrator 107 User authentication failed and the job has been canceled Make sure the user name and password are correct If you still cannot print select Settings General Settings System Administration Security Settings Access Control Enable the user restriction function and allow the job without authentication information 108 Confidential job data was deleted whe...

Page 363: ... failed to receive the fax If the Save Failure Data setting is turned on you can resend a fax from Job Status in the Job Status menu 301 401 There is not enough storage space available to save the data in the external memory device Clear space on the device reduce the number of documents reduce the size of the scanned image or use a different device 302 402 The external USB memory device is write ...

Page 364: ... An authentication error occurred Check the Location settings in your scan destination or contact 323 A communication error has occurred Check the Location settings in your scan destination or contact or check the network connection 324 A file with the same name already exists in the specified folder Delete the duplicate file or change the file name prefix in the Scan Settings File Settings menu 3...

Page 365: ...rror has occurred Check the network connection or make sure the settings are correct for the folder selected in Settings General Settings Fax Settings Receive Settings Save Forward Settings If the problem cannot be cleared contact your product administrator 425 There is not enough storage space available in the forwarding destination folder Increase the storage space in the destination folder 428 ...

Page 366: ...lect Start The nozzle pattern prints 7 Do one of the following depending on the results of the product check If the page prints and the nozzle check pattern is complete the product is operating properly Any operation problem you may have could be caused by your computer cable software or selected ...

Page 367: ...install Your Product Software Related references Where to Get Help Resetting Control Panel Defaults If you have a problem with settings on the product control panel you can reset them to their factory defaults You can choose which settings to reset or reset them all Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assist...

Page 368: ...All Data and Settings Resets all control panel settings including the contacts list You see a confirmation screen 5 Select Yes to reset the selected settings Select No if you want to cancel the operation Parent topic Solving Problems Solving Setup Problems Check these sections if you have problems while setting up your product Product Does Not Turn On or Off Noise After Ink Installation Software I...

Page 369: ...y 5 minutes turn off your product Turn it back on and check to see if charging is still in progress If it is still in progress contact Epson for help Parent topic Solving Setup Problems Software Installation Problems If you have problems while installing your product software try these solutions Make sure your product is turned on and any necessary cables are securely connected at both ends If you...

Page 370: ...inding or connecting to a wireless router or access point try these solutions If you are connecting the product via Wi Fi Protected Setup WPS and the Wi Fi icon on your product s LCD screen is not lit or does not appear make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router Make sure to place your product within contact...

Page 371: ... determine the kind of security it is using and any required password or passphrase for connection Then make sure to enter the exact WEP key or WPA passphrase correctly Check if your computer is restricting the available wireless channels If so verify that your wireless access point is using one of the usable channels and change to a usable channel if necessary If you are using a Wi Fi Direct conn...

Page 372: ...umentation Note If you are reading these instructions online you will lose your Internet connection when you restart your router so note the next step before restarting it 4 Download your product software from the Epson website using the instructions on the Start Here sheet If you have replaced your router reinstall your product software to connect to the new router Note If you are using a 5 GHz w...

Page 373: ...ur product software was installed correctly If necessary reinstall your software Note If you are using a 5 GHz wireless router set the router to operate in dual band 2 4 GHz and 5 GHz mode If your router uses a single network name SSID for both the 2 4 GHz and 5 GHz band give each band its own network name SSID instead such as Home Network 2 4 GHz and Home Network 5 GHz See your router documentati...

Page 374: ... point Avoid placing your product near a microwave oven 2 4 GHz cordless phone or large metal object such as a filing cabinet Note If you are using a 5 GHz wireless router set the router to operate in dual band 2 4 GHz and 5 GHz mode See your router documentation for instructions Try restarting your router following the instructions in your router documentation Note If you are reading these instru...

Page 375: ...tware was installed correctly If necessary reinstall your software Parent topic Solving Network Problems Related concepts Uninstall Your Product Software Related tasks Printing a Network Status Sheet Printing a Network Connection Report Related topics Wi Fi or Wired Networking Cannot Scan Over a Network If you cannot start Epson Scan 2 for scanning over a network try these solutions If you cannot ...

Page 376: ...selected If necessary select the Other tab and click Reset Windows other versions Click or Start All Programs or Programs EPSON Epson Scan 2 Epson Scan 2 Utility Make sure your product is selected If necessary select the Other tab and click Reset Mac Open the Applications folder click Epson Software and click Epson Scan 2 Utility Make sure your product is selected If necessary select the Other tab...

Page 377: ...epts Print Head Nozzle Check Print Head Cleaning Product Makes Noise When It Sits for a While Your product is performing routine maintenance This is normal Parent topic Solving Copying Problems Originals Do Not Feed From the Automatic Document Feeder If your originals do not feed when placed in the ADF try these solutions Make sure the ADF icon lights up on the Copy Fax or Scan screen on the LCD s...

Page 378: ... Feeding Problems Paper Jams Inside the Product Related tasks Cleaning Your Product Related topics Placing Originals on the Product Solving Paper Problems Check these sections if you have problems using paper with your product Paper Feeding Problems Paper Jams Inside the Product Paper Ejection Problems Parent topic Solving Problems ...

Page 379: ...ake sure your paper meets the specifications for your product If paper jams when you print on both sides of the paper try loading fewer sheets Make sure the paper size and paper type settings are correct for the paper source If you installed an optional paper cassette unit be sure to enable the cassette unit in the printing software If your product pauses during printing make sure the front cover ...

Page 380: ...ny protruding parts inside the product Parent topic Solving Paper Problems Related topics Loading Paper Paper Ejection Problems If you have problems with paper ejecting properly try these solutions If paper does not eject fully you may have set the wrong paper size Cancel printing to eject the paper Select the correct paper size when you reprint If paper is wrinkled when it ejects it may be damp o...

Page 381: ...age prints If the test page prints check to see if your product software is installed correctly Make sure your system meets the requirements for your operating system If you are printing a high resolution image you may need more than the minimum requirements Print the image at a lower resolution or if necessary increase your system s memory In Windows make sure your product is selected as the defa...

Page 382: ...nters Right click your product name select Printing Preferences and select your product name again if necessary Windows 7 Click and select Devices and Printers Right click your product name select Printing Preferences and select your product name again if necessary Windows Vista Click select Control Panel and click Printer under Hardware and Sound Right click your product name select Printing Pref...

Page 383: ... product rest with the power on for 30 minutes then try printing again If you are using the Windows PostScript printer software try selecting Fast as the Print Quality setting on the Advanced tab of the printer software For the fastest printing select the following settings in your product software Make sure the paper type setting matches the type of paper you loaded Turn on any high speed setting...

Page 384: ...g again Parent topic Solving Problems Printing from a Computer Related references Paper or Media Type Settings Printing Software Windows System Requirements Mac System Requirements Related tasks Selecting Basic Print Settings Windows Selecting Extended Settings Windows Selecting Basic Print Settings Mac Solving Page Layout and Content Problems Check these sections if you have problems with the lay...

Page 385: ...are is not set for multiple copies Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings Mac Blank Pages Print If blank pages print unexpectedly try these solutions Make sure you selected the correct paper size settings in your printing program and printer software If a blank page exists in a document you are print...

Page 386: ...ent cover If there is dust or stains on the glass the copy area may extend to include the dust or stains You can use the preview option in your printer software to check your margins before you print Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings Mac Related topics Loading Paper Incorrect Characters Print If...

Page 387: ...e Size or Position If your printed image is the wrong size or in the wrong position try these solutions Make sure you selected the correct paper size and layout settings in your printing program and printer software Make sure you selected the correct paper size on the control panel Make sure your paper is positioned correctly for feeding into the printer Slide the edge guides against the edges of ...

Page 388: ...nd Content Problems Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings Mac Related topics Loading Paper Solving Print Quality Problems Check these sections if your printouts have problems with print quality but your image looks fine on your computer screen Note When printing using AirPrint the available print settings are different from those covered in this manual...

Page 389: ...ntal bands or streaks in your printouts after cleaning the print head and adjusting the print quality make print quality adjustments for each paper type You may need to replace an ink pack Parent topic Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related references Paper or Media Type Settings Printing Software Related tasks Selec...

Page 390: ...the output tray as it is printed Avoid handling printouts on glossy paper right after printing to allow the ink to set Turn off any high speed settings in your product software If you print on both sides of a sheet of paper smudges may appear on the reverse side of heavily saturated or dark images If one side of a sheet will contain a lighter image or text print that side first Adjust the density ...

Page 391: ...intout Has Gaps If your printouts are faint or have gaps try these solutions Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary The ink packs may be old or low on ink and you may need to replace them Make sure the paper type setting matches the type of paper you loaded Make sure your paper is not damp curled old or loaded incorrectly in yo...

Page 392: ... need to increase the image resolution or print a smaller size see your software documentation Note Images from the Internet may be low resolution and not result in a high quality printout If you enlarged the image size in an image editing program you need to increase the image resolution setting to retain a high image quality Increase the image resolution by the same amount you increase the image...

Page 393: ...d to replace them After you print the colors in your printout need time to set as the ink dries During this time the colors may look different than you expect To speed up drying time do not stack your printouts on top of each other Your printed colors can never exactly match your on screen colors However you can use a color management system to get as close as possible Try using the color manageme...

Page 394: ...ftware Does Not Operate Correctly If your scanning software does not operate correctly try these solutions Make sure your computer has adequate memory and meets the system requirements for your operating system Make sure your computer is not running in a power saving mode such as sleep or standby If so wake your system and restart your scanning software If you upgraded your operating system but di...

Page 395: ...tab and click Reset Windows 8 x Navigate to the Apps screen and select Epson Scan 2 Utility Make sure the correct product is selected If necessary select the Other tab and click Reset Windows other versions Click or Start All Programs or Programs EPSON Epson Scan 2 Epson Scan 2 Utility Make sure the correct product is selected If necessary select the Other tab and click Reset Mac Open the Applicat...

Page 396: ...der over the network make sure you did the following Created a shared folder on your computer Windows If you registered the shared folder path to your product s control panel contact list or entered the path manually to scan make sure you used the correct path Make sure the network folder does not already contain a file of the same name If so rename the file and try again If you still cannot scan ...

Page 397: ... on or off 4 When you see this message select Yes Do you want to turn on sharing between the PCs and connect to devices on this network Select this setting when connected to a private network so you can save a scan to a shared folder If you select No you cannot save your scan to a shared folder on a private network Windows 7 1 Click or press the Windows key on your keyboard 2 Type Network and Shar...

Page 398: ... the correct way If the Image Type setting is Black White adjust the Threshold and scan again Remove any lint or dirt from your original Do not press on the original or the document cover with too much force Parent topic Solving Scanned Image Quality Problems Related references Additional Scanning Settings Advanced Settings Tab Related topics Placing Originals on the Product Line of Dots Appears i...

Page 399: ...olutions Do not move your original or your product during scanning Your product will not operate properly while tilted at an angle Place your product on a flat stable surface that extends beyond its base in all directions Adjust these Epson Scan 2 settings if available and try scanning again Increase the Resolution setting If the Image Type setting is Black White adjust the Threshold setting If th...

Page 400: ...iginal appears in your scanned image try these solutions Place a piece of black paper on the back of the original and scan it again Adjust these Epson Scan 2 settings if available and try scanning again Select the Advanced Settings tab and adjust the Brightness setting If the Image Type is set to Black White select Text Enhancement If the Image Type is set to Color or Grayscale change the Text Enh...

Page 401: ...n 2 settings if available and try scanning again If the Image Type setting is Color or Grayscale adjust the Contrast setting If the Image Type setting is Black White or Grayscale adjust the Color Enhance setting Parent topic Solving Scanned Image Quality Problems Related references Additional Scanning Settings Advanced Settings Tab Scanned Image Edges are Cropped If the edges of a scanned image ar...

Page 402: ...to your product s LINE port is secure Print a fax connection report using your product control panel or fax software to help diagnose the problem Verify that the telephone wall jack works by connecting a phone to it and testing it Check the Line Type setting and set it to PBX If your phone system requires an external access code to reach an outside line register the code to the product and add a h...

Page 403: ...eceiving faxes using the Epson FAX Utility check that your product is registered as a fax product in your operating system Windows Make sure the product appears in Devices and Printers Printer or Printers and Other Hardware If the product does not appear uninstall and re install the Epson FAX Utility Mac Select System Preferences Printers Scanners or Print Scan or Print Fax and make sure your prod...

Page 404: ...tions If you set the product to save received faxes in the product s memory or inbox delete any faxes you have already read Note Your product can store up to 200 faxes before its inbox is full If you set the product to save received faxes on a computer turn on the selected computer Once the faxes are saved on the computer they are deleted from the product s memory If you set the product to save re...

Page 405: ...try these solutions If you are sending a fax using the scanner glass make sure your original is placed correctly and that the correct paper size is selected on the control panel Clean the scanner glass and document cover Parent topic Solving Faxing Problems Related tasks Cleaning Your Product Related topics Placing Originals on the Product Received Fax is Not Printed If a received fax is not print...

Page 406: ...ice is compatible with the product Make sure the files on your device are in the correct format Parent topic Solving USB Device Problems Related references USB Device Photo File Specifications External USB Device Specifications Related tasks Setting Up File Sharing for File Transfers from Your Computer Cannot Save Files on a USB Device If you cannot save files on a USB device connected to your pro...

Page 407: ...ed to your computer Make sure that the file sharing setting for your product is enabled Parent topic Solving USB Device Problems Related references USB Device Photo File Specifications External USB Device Specifications Related tasks Setting Up File Sharing for File Transfers from Your Computer Uninstall Your Product Software If you have a problem that requires you to uninstall and re install your...

Page 408: ...dow click Yes or Continue In the next window select your product and click OK Then follow any on screen instructions 4 Do one of the following to uninstall Epson Event Manager then follow any on screen instructions Windows 10 8 x Select Epson Event Manager and click Uninstall Windows 7 Windows Vista Open the Windows Control Panel utility Select Programs and Features In Classic view select Programs...

Page 409: ...staller icon 6 In the Epson Uninstaller screen select the checkbox for each software program you want to uninstall 7 Click Uninstall 8 Follow the on screen instructions to uninstall the software 9 Reinstall your product software Note If you uninstall the printer driver and your product name remains in the Print Fax Print Scan or Printers Scanners window select your product name and click the remov...

Page 410: ...ription of the problem Then call Country Telephone Argentina 54 11 5167 0300 0800 288 37766 Bolivia 800 100 116 Brazil 0800 007 5000 Chile 56 2 2484 3400 Colombia Bogota 57 1 592 2200 Other cities 018000 915235 Costa Rica 800 377 6627 Dominican Republic 1 888 760 0068 Ecuador 1 800 000 044 El Salvador 800 6570 Guatemala 1 800 835 0358 Mexico Mexico City 52 55 1323 2052 Other cities 01 800 087 1080...

Page 411: ... from a mobile phone If your country does not appear in the list contact the sales office in the nearest country Toll or long distance charges may apply Purchase Supplies and Accessories You can purchase genuine Epson ink and paper from an Epson authorized reseller To find the nearest reseller visit epson com jm or call your nearest Epson sales office Parent topic Solving Problems ...

Page 412: ... Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications External USB Device Specifications Network Interface Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its software your computer should use one of these Microsoft operating systems Windows 10 Windows 8 x Windows 7 Windows Vista Windows XP P...

Page 413: ...perating systems macOS 10 13 x macOS 10 12 x OS X 10 11 x OS X 10 10 x OS X 10 9 x OS X 10 8 x OS X 10 7 x OS X 10 6 8 Note For the latest product software available for your operating system visit the Epson support site at epson com jm support select your product and select Downloads Parent topic Technical Specifications Paper Specifications Note Since the quality of any particular brand or type ...

Page 414: ... 178 mm 8 10 inches 203 254 mm 3 5 5 inches 89 127 mm Half Letter 5 5 8 5 inches 140 216 mm Paper types Plain paper and thick paper Note Your product also supports compatible papers distributed by Epson See the link at the end of this topic for a list of compatible Epson papers Weight Plain paper 17 lb 64 g m2 to 24 lb 90 g m2 Thick paper 25 lb 91 g m2 to 68 lb 256 g m2 Envelopes Size No 10 4 1 9 ...

Page 415: ...tible Epson Papers Printable Area Specifications Single sheets 1 Top bottom right left 0 12 inch 3 mm minimum 2 Reduced print quality area top 1 85 inches 47 mm minimum 3 Reduced print quality area bottom 1 77 inches 45 mm minimum ...

Page 416: ...Parent topic Technical Specifications Automatic Document Feeder ADF Specifications Paper input Faceup loading Paper output Facedown ejection Paper size US letter legal or A4 size Paper type Plain paper high quality plain paper or recycled paper Paper weight 17 lb 64 g m2 to 24 lb 95 g m2 Sheet feeding capacity Total thickness 0 22 inch 5 5 mm Approximately 50 sheets Parent topic Technical Specific...

Page 417: ...ts Image data Color 48 bits per pixel 16 bits per pixel per color internal 24 bits per pixel 8 bits per pixel per color external Grayscale 16 bits per pixel internal 8 bits per pixel external Black and white 16 bits per pixel internal 1 bit per pixel external Light source LED Parent topic Technical Specifications Fax Specifications Fax type Black and white and color fax capability ITU T Super Grou...

Page 418: ... topic Technical Specifications Ink Pack Specifications Note This printer is designed for use with Epson ink packs only not third party ink packs or ink Other brands of ink supplies are not compatible and if described as compatible may not function properly or continuously The included initial ink packs are designed for reliable printer setup and cannot be used as replacement ink packs or resold A...

Page 419: ...cations Height Stored 20 2 inches 513 mm Stored with optional cassette unit installed 24 1 inches 613 mm Printing 23 8 inches 605 mm Printing with optional cassette unit installed 27 8 inches 705 mm Width Stored 16 7 inches 425 mm Printing 16 7 inches 425 mm Depth Stored 21 1 inches 535 mm Printing with output tray installed 22 8 inches 578 mm Weight without ink packs or power cord 56 9 lb 25 8 kg...

Page 420: ... W Power off mode Approximately 0 2 W Parent topic Technical Specifications Environmental Specifications Temperature Operating 50 to 95 F 10 to 35 C Storage 4 to 104 F 20 to 40 C 1 month at 104 F 40 C Humidity without condensation Operating 20 to 80 RH Storage 5 to 85 RH Parent topic Technical Specifications Interface Specifications Interface type Hi Speed USB Device Class for computers Hi Speed U...

Page 421: ...al Specifications Network Interface Specifications Wi Fi Standard IEEE 802 11 b g n complies with either IEEE 802 11 b g or IEEE 802 11 b g n depending on purchase location Security WPA2 PSK AES complies with WPA2 standards with support for WPA WPA2 Personal WEP 64 128 bit Frequency band 2 4 GHz Maximum radio frequency power transmitted 20 dBm EIRP Communication mode Infrastructure mode Wi Fi Dire...

Page 422: ...isted pair cable to prevent risk of radio interference Security IEEE802 1X requires the connected device to comply with IEEE802 1X IPsec IP Filtering SSL TLS either HTTPS Server Client or IPPS SMTPS StartTLS SSL TLS SNMPv3 Parent topic Technical Specifications Safety and Approvals Specifications United States Safety UL60950 1 EMC FCC part 15 Subpart B Class B Canada Safety CAN CSA C22 2 No 60950 1...

Page 423: ...s with FCC IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency RF Exposure Guidelines in Supplement C to OET65 and RSS 102 of the IC radio frequency RF Exposure rules This equipment should be installed and operated so that the radiator is kept at least 7 9 inches 20 cm or more away from a person s body excluding extremities hands wrists feet and...

Page 424: ...lsa Speratti Asunción Paraguay Notice for Peru Model WF C579R C643A Brand EPSON This product uses a fax module FCC ID BKMFA01AC643A This product uses the following WLAN module Module model J26H006 FCC ID BKMFBJ26H006 Product Manufacturer Seiko Epson Corporation Address 3 3 5 Owa Suwa shi Nagano Ken 392 8502 Japan Parent topic Technical Specifications ...

Page 425: ...d that comes with the product Use of another cord may cause fires or shock Do not use the cord with any other equipment Make sure the AC power cord meets the relevant local safety standard Place the product near a wall outlet where the plug can be easily unplugged Avoid plugging the product into an outlet on the same circuit as a photo copier or air control system that regularly switches on and of...

Page 426: ...h room around the product for sufficient ventilation Do not block or cover openings in the case or insert objects through the slots Keep the product away from potential sources of electromagnetic interference such as loudspeakers or the base units of cordless telephones Keep your product at least 8 7 inches 22 cm away from cardiac pacemakers to prevent your product s radio waves from affecting the...

Page 427: ... the ink supply port If ink gets on your skin wash it off with soap and water If it gets in your eyes flush them immediately with water If discomfort or vision problems continue after a thorough flushing see a doctor immediately If ink gets in your mouth see a doctor right away Do not put your hand inside the product or touch the ink packs during printing Install a new ink pack immediately after r...

Page 428: ...emain after a thorough flushing see a doctor immediately Do not press too hard on the LCD screen or subject it to heavy impacts Do not use a pointy or sharp object such as a pen or your fingernail to operate the LCD screen If the LCD screen chips or cracks do not touch or attempt to remove the broken pieces contact Epson for support Do not subject your product to sudden changes in temperature or h...

Page 429: ... products approved after July 23 2001 the REN for this product is part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 For earlier products the REN is separately shown on the label If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary di...

Page 430: ...ter in the AC outlet to which this equipment is connected Telephone companies report that electrical surges typically lightning transients are very destructive to customer terminal equipment connected to AC power sources and that this is a major nationwide problem This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules Th...

Page 431: ...ne combinaison quelconque de dispositifs à la seule condition que la somme des IES de tous les dispositifs n excède pas cinq CAN ICES 3 B NMB 3 B Parent topic Notices Related tasks Using the Fax Setting Wizard Binding Arbitration and Class Waiver 1 DISPUTES BINDING INDIVIDUAL ARBITRATION AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1 1 Disputes The terms of this Section 1 shall apply to all ...

Page 432: ...otice of the Dispute shall include the sender s name address and contact information the facts giving rise to the Dispute and the relief requested the Dispute Notice Following receipt of the Dispute Notice Epson and you agree to act in good faith to resolve the Dispute before commencing arbitration 1 4 Small Claims Court Notwithstanding the foregoing you may bring an individual action in the small...

Page 433: ...ation of Arbitration Proceeding If either you or Epson decides to arbitrate a Dispute both parties agree to the following procedure i Write a Demand for Arbitration The demand must include a description of the Dispute and the amount of damages sought to be recovered You can find a copy of a Demand for Arbitration at http www jamsadr com Demand for Arbitration ii Send three copies of the Demand for...

Page 434: ...l continue to apply including the requirement to provide notice prior to litigation 1 8 Amendments to Section 1 Notwithstanding any provision in this Agreement to the contrary you and Epson agree that if Epson makes any future amendments to the dispute resolution procedure and class action waiver provisions other than a change to Epson s address in this Agreement Epson will obtain your affirmative...

Page 435: ...ation as applied to other products Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply...

Page 436: ...Y SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE DATA OR PROFITS WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE AND ON ANY THEORY OF LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE Parent topic Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourage...

Page 437: ...437 Copyright Attribution 2019 Epson America Inc 4 19 CPD 56082 Parent topic Copyright Notice ...

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