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363
Related references
Windows System Requirements
OS X System Requirements
Related tasks
Scanning with OS X Using Image Capture
Cannot Start Epson Scan
If you cannot start Epson Scan, try these solutions:
• Make sure your product is turned on and any interface cables are securely connected at both ends.
• Make sure Epson Scan is selected in your scanning program.
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,
wake your system and restart Epson Scan.
• Check the connection setting and test the connection using Epson Scan Settings:
Windows 8.x
: Navigate to the
Apps
screen and select
EPSON Scan Settings
. Make sure the correct
Connection
setting is selected, then click the
Test
button.
Windows (other versions)
: Click
or
Start
>
All Programs
or
Programs
>
EPSON
>
EPSON
Scan
>
EPSON Scan Settings
. Make sure the correct
Connection
setting is selected, then click the
Test
button.
OS X
: Open the
Applications
folder, click
Epson Software
, and click
EPSON Scan Settings
. Make
sure the correct
Connection
setting is selected, then click the
Test
button.
• Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions
and install one version.
• If you upgraded your operating system but did not reinstall Epson Scan, try reinstalling it.
• If the user restriction feature (Access Control) is enabled, a user ID and password are required to
scan. If you do not know the user ID or password, contact your administrator for assistance.
Note:
With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan
scanning software. Epson Scan provides additional image adjustment and photo correction features for
enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software. To
download Epson Scan, visit Epson's driver download site (
or
Parent topic:
Summary of Contents for WF-R5690
Page 1: ...WF R5690 User s Guide ...
Page 2: ......
Page 42: ...42 Parent topic Using Google Cloud Print Related topics Wi Fi or Wired Networking ...
Page 74: ...74 2 Open the feeder guard and pull up the paper support 3 Slide out the edge guides ...
Page 193: ...193 You see this window ...
Page 215: ...215 4 Click OK Parent topic Scanning ...
Page 238: ...238 You see this window 3 Select Fax Settings for Printer Select your product if prompted ...
Page 249: ...249 You see this window 3 Select Fax Settings for Printer Select your product if prompted ...
Page 250: ...250 You see this window 4 Select Speed Dial Group Dial List ...
Page 416: ...416 3 16 CPD 41354R2 Parent topic Copyright Notice ...