334
• Check if your network name (SSID) contains non-ASCII characters. Your product cannot display non-
ASCII characters.
• Make sure your product is not connected to a guest network.
• If necessary, reinstall your product software and try running EpsonNet Setup again:
1. Reset your product's network settings to their factory defaults.
2. Windows only: uninstall your product software.
3. Initialize your router following the instructions in your router documentation.
Note:
If you are reading these instructions online, you will lose your Internet connection when you
initialize your router, so note the next step before initializing it.
4. Download your product software from the Epson website using the instructions on the
Start Here
sheet.
• If you have replaced your router, reinstall your product software to connect to the new router.
Note:
If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and
5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band,
give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home
Network 5 GHz. See your router documentation or contact your internet service provider for
instructions.
Parent topic:
Related concepts
Uninstall Your Product Software
Related topics
Product Does Not Appear in OS X Printer Window
If your product does not appear in the OS X printer window, try these solutions:
• Turn your product off, wait 30 seconds, then turn it back on again.
• If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your
product's LCD screen is not lit, make sure you select one of the WPS options from the product control
panel within 2 minutes of pressing the WPS button on your router.
Summary of Contents for WF-R5690
Page 1: ...WF R5690 User s Guide ...
Page 2: ......
Page 42: ...42 Parent topic Using Google Cloud Print Related topics Wi Fi or Wired Networking ...
Page 74: ...74 2 Open the feeder guard and pull up the paper support 3 Slide out the edge guides ...
Page 193: ...193 You see this window ...
Page 215: ...215 4 Click OK Parent topic Scanning ...
Page 238: ...238 You see this window 3 Select Fax Settings for Printer Select your product if prompted ...
Page 249: ...249 You see this window 3 Select Fax Settings for Printer Select your product if prompted ...
Page 250: ...250 You see this window 4 Select Speed Dial Group Dial List ...
Page 416: ...416 3 16 CPD 41354R2 Parent topic Copyright Notice ...