Epson WF-C20600 User Manual Download Page 223 | Manualshive

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You need to reconfigure the USB connection.

Solutions

Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer,
and then select

Remove Device

. Next, connect the USB cable to the computer.

If you cannot use a USB cable, reset the USB connection by following the steps for changing the method
of connecting to a computer. See the related information link below for details.

&

“Making Settings for Connecting to the Computer” on page 303

The printer is connected to a SuperSpeed USB port.

Solutions

If you connect the printer to a SuperSpeed USB port using a USB 2.0 cable, a communication error may
occur on some computers. In this case, re-connect the printer using one of the following methods.

❏

Use a USB 3.0 cable.

❏

Connect to a Hi-Speed USB port on the computer.

❏

Connect to a SuperSpeed USB port other than the port that generated the communication error.

Cannot Print Even Though a Connection has been Established (Windows)

The following causes can be considered.

There is a problem with the software or data.

Solutions

❏

Make sure that a genuine Epson printer driver (EPSON XXXXX) is installed. If a genuine Epson
printer driver is not installed, the available functions are limited. We recommend using a genuine
Epson printer driver.

❏

If you are printing a large data size image, the computer may run out of memory. Print the image at a
lower resolution or a smaller size.

❏

If you have tried all of the solutions and have not solved the problem, try uninstalling and then
reinstalling the printer driver

&

“Checking if a genuine Epson printer driver is installed - Windows” on page 206

&

“Checking if a genuine Epson printer driver is installed - Mac OS” on page 207

Solving Problems

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The Printer Does Not Work as Expected

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Summary of Contents for WF-C20600

Page 1: ...User s Guide Printing Copying Scanning Faxing Fax Capable Printers Only Maintaining the Printer Solving Problems NPD6347 03 EN ...

Page 2: ...s 35 Setting the Paper Type 36 List of Detected Paper Sizes 37 Loading Paper 37 Loading Envelopes 38 Loading Pre punched Paper 38 Loading Long Papers 40 Placing Originals Placing Originals 42 Detecting the Original Size Automatically 43 Originals that are not Supported by the ADF 44 Inserting and Removing a Memory Device Inserting an External USB Device 46 Removing an External USB Device 46 Printi...

Page 3: ...als to a Computer 127 Scanning Originals to a Memory Device 128 Menu Options for Scanning to a Memory Device 128 Scanning Originals to the Cloud 131 Menu Options for Scanning to the Cloud 131 Scanning Originals to Storage 133 Menu Options for Scanning to Storage 133 Scanning Using WSD 135 Setting Up a WSD Port 135 Scanning Originals to a Smart Device 137 Faxing Fax Capable Printers Only Before Usi...

Page 4: ...Space in the Maintenance Box 198 Improving Print Copy Scan and Fax Quality 198 Checking the Clogged Nozzles 198 Preventing nozzle clogging 199 Cleaning the Scanner Glass 200 Cleaning the ADF 201 Saving Power 204 Saving Power Control Panel 204 Installing or Uninstalling Applications Separately 205 Installing the Applications Separately 205 Installing a PostScript Printer Driver 207 Adding the Print...

Page 5: ...47 Menu Options for Printing from Memory Devices or Storage When Staple Finisher Installed 349 Menu Options for Copying When Staple Finisher Installed 349 Staple Finisher Specifications 350 Booklet Finisher 351 Booklet Finisher Part Names 352 Setting the Booklet Finisher in the Printer Driver 353 Printer Settings When Using the Booklet Finsher 353 Using the Booklet Finisher 353 Ejecting Documents ...

Page 6: ...Specifications 466 Regulatory Information 466 Standards and Approvals 466 German Blue Angel 468 Restrictions on Copying 468 Administrator Information Connecting the Printer to the Network 471 Before Making Network Connection 471 Connecting to the Network from the Control Panel 473 Settings to Use the Printer 475 Using the Print Functions 475 Configuring a Mail Server 483 Setting a Shared Network F...

Page 7: ...sers in Singapore 598 Help for Users in Thailand 598 Help for Users in Vietnam 599 Help for Users in Indonesia 599 Help for Users in Hong Kong 601 Help for Users in Malaysia 601 Help for Users in India 602 Help for Users in the Philippines 602 7 ...

Page 8: ...Guide to This Manual Introduction to the Manuals 9 Searching for Information 9 Printing Only the Pages You Need 10 About This Manual 10 Trademarks 12 Copyright 13 ...

Page 9: ...igital manual This manual is available in PDF and HTML versions You can view the HTML version from the epson sn support page Start EPSON Software Updater on your computer to view the PDF version EPSON Software Updater checks for available updates of Epson software applications and the digital manuals and allows you to download the latest ones http epson sn Related Information Application for Updat...

Page 10: ... in the File menu and then specify the pages you want to print in Pages in Pages to Print To specify a series of pages enter a hyphen between the start page and the end page Example 20 25 To specify pages that are not in series divide the pages with commas Example 5 10 15 About This Manual This section explains the meaning of marks and symbols notes on descriptions and operating system reference i...

Page 11: ... 2019 Windows Server 2016 Windows Server 2012 R2 Windows Server 2012 Windows Server 2008 R2 Windows Server 2008 Windows Server 2003 R2 and Windows Server 2003 refer to the following operating systems Additionally Windows is used to refer to all versions Microsoft Windows 10 operating system Microsoft Windows 8 1 operating system Microsoft Windows 8 operating system Microsoft Windows 7 operating sy...

Page 12: ...R PROFITS WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE AND ON ANY THEORY OF LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE Microsoft Windows Windows Server and Windows Vista are registered trademarks of Microsoft Corporation Apple Mac macOS OS X Bonjour ColorSync Safari iPad iPhone iPod touch iTunes TrueType and iBeacon are trademarks of Apple Inc reg...

Page 13: ...rademark of the Mozilla Foundation in the U S and other countries General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective owners Epson disclaims any and all rights in those marks Copyright No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical p...

Page 14: ...The contents of this manual and the specifications of this product are subject to change without notice Guide to This Manual Copyright 14 ...

Page 15: ...Important Instructions Important Safety Instructions 16 Protecting Your Personal Information 19 Disposing of European Printer Models 19 ...

Page 16: ...the printer near a wall outlet where the plug can be easily unplugged Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off Avoid electrical outlets controlled by wall switches or automatic timers Keep the entire computer system away from potential sources of electromagnetic interference such as loudspeakers or the base units of cordless te...

Page 17: ... and the optional items Avoid using a telephone during an electrical storm There may be a remote risk of electric shock from lightning Do not use a telephone to report a gas leak in the vicinity of the leak When connecting the printer to a computer or other device with a cable ensure the correct orientation of the connectors Each connector has only one correct orientation Inserting a connector in ...

Page 18: ...idge and maintenance box out of the reach of children Do not let the paper s edge slide across your skin because the edge of the paper may cut you Related Information Ink Cartridge Handling Precautions on page 280 Maintenance Box Handling Precautions on page 281 Advisories and Warnings for Using the Touchscreen The LCD screen may contain a few small bright or dark spots and because of its features...

Page 19: ...writing it once is enough to erase the data on the HDD To overwrite to an additional level select Triple Overwrite The Overwrite or Triple Overwrite function overwrites any invalid data in the memory which can take some time to process Settings General Settings System Administration Clear Internal Memory Data PDL Font Macro and Working Area Disposing of European Printer Models There is a battery i...

Page 20: ...For other countries please contact your local government to investigate the possibility of recycling your product Important Instructions Disposing of European Printer Models 20 ...

Page 21: ...Part Names and Functions Front 22 Rear 24 ...

Page 22: ...revents the ejected originals from falling from the ADF output tray G Face down tray K Holds the ejected paper H Edge guide Feeds the paper straight into the printer Slide to the edges of the paper I Paper tray B Loads paper You can load all types of paper thick paper and envelopes that can be used in this printer J Cover E Open when paper is jammed K Paper cassette 1 2 3 4 C1 C2 C3 C4 Loads paper...

Page 23: ...er Holds the manuals You can also attach it the rear F Maintenance box cover H Open when replacing the maintenance box You need to open the front cover L first The maintenance box is a container that collects a very small amount of surplus ink during cleaning or printing G Face up tray G Holds the ejected paper H Duplexing unit D1 Open when removing jammed paper I Cleaning cloth holder Holds the c...

Page 24: ...ort Connects a LAN cable C Option mounting point Use when this option is installed See related information for more details D AC inlet Connects the power cord Related Information List of Optional Items on page 330 Part Names and Functions Rear 24 ...

Page 25: ...to the Control Panel Turning the Power On and Off 26 Control Panel 26 Home Screen Configuration 27 Menu Screen Configuration 30 Job Status Screen Configuration 31 Entering Characters 32 Viewing Animations 33 ...

Page 26: ...s displayed The home screen is displayed when startup is complete Turning the Power Off Press the button then follow the on screen instructions to turn off the power cImportant When unplugging the power cord wait until the power light is off and the LCD screen has disappeared Control Panel A Power buttonPower light Guide to the Control Panel Control Panel 26 ...

Page 27: ...on the current settings pressing the power button wakes the printer from sleep mode D Data light Flashes when the printer is processing data and turns on when there are jobs waiting to be processed E Error light Turns on or flashes when an error occurs Displays any errors on the screen F Fax reception light Turns on when received documents that have not yet been processed You can tilt the control ...

Page 28: ...ature is enabled the noise made by printer operations is reduced but print speed may slow down However noises may not be reduced depending on the selected paper type and print quality Indicates that Mute is set for the printer Enters the printer into sleep mode When the icon is grayed out the printer cannot enter sleep mode Displays the Help screen You can check solutions to problems from here Ind...

Page 29: ...nd faxes quickly to the recipient Settings Allows you to make settings related to maintenance printer settings and operations D Displays the status of jobs and printer The contents of display change depending on the printer s status The number displayed indicates the number of faxes that have not yet been read printed or saved Job Status Displays on going jobs and jobs that are standing by Tap to ...

Page 30: ...ber of bars indicates the signal strength of the connection The more bars there are the stronger the connection The printer is not connected to a wireless Wi Fi network in Wi Fi Direct Simple AP mode The printer is connected to a wireless Wi Fi network in Wi Fi Direct Simple AP mode Menu Screen Configuration A Returns to the previous screen B Switches the list of settings using the tabs The Basic ...

Page 31: ...f the image before printing copying scanning or sending faxes x Starts printing copying scanning or sending faxes Job Status Screen Configuration Select the Job Status on the control panel to display the Job Status menu You can check the status of the printer or the jobs A Switches the displayed lists B Filter the jobs by functional C When Active is selected displays the list of ongoing jobs and j...

Page 32: ...e You can reserve up to 100 of the following types of jobs including the current job Print Copy Send Fax Entering Characters You can enter characters and symbols by using on screen keyboard when you make network settings and so on A Moves the cursor to the input position B Enters character C Deletes a character to the left D Indicates the character count E Switches between upper case and lower cas...

Page 33: ...ing paper or removing jammed paper on the LCD screen Select Displays the help screen Select How To and select the items that you want to view Select How To at the bottom of the operation screen Displays the context sensitive animation Guide to the Control Panel Viewing Animations 33 ...

Page 34: ...Loading Paper Paper Handling Precautions 35 Paper Size and Type Settings 35 Loading Paper 37 ...

Page 35: ... quality or paper jams may occur depending on the environment Before using stored paper try printing a small amount of paper and check for paper jams or smears on the printout Related Information Unavailable Paper Types on page 395 Paper Size and Type Settings If you register the paper size and type on the screen displayed when you insert the paper cassette the printer informs you when the registe...

Page 36: ...son Matte Epson Double Sided Matte Paper Matte Epson Matte Epson Matte Epson Photo Quality Ink Jet Paper Epson Double sided Photo Quality Ink Jet Paper Matte Epson Matte Photo Quality Ink Jet Paper Plain paper 60 to 75 g m2 Plain paper1 64 75g m2 Plain paper1 Plain1 Plain paper1 Plain paper 76 to 90 g m2 Plain paper2 76 90g m2 Plain paper2 Plain2 Plain paper2 Thick paper 91 to 105 g m2 Thick1 91 1...

Page 37: ...ect size If the sizes cannot be automatically detected select disable the Paper Size Auto Detect feature and then set the paper size that you loaded Loading Paper You can load paper by referring to the animations displayed on the printer s LCD screen Select and then select How To Load paper Select the paper source you want to use to display the animations Select Close to close the animation screen...

Page 38: ...of the paper tray short edge first with the flap facing down and slide the edge guides to the edges of the envelopes If the flap is on the short edge make sure you include the flap when setting the user defined size Loading Pre punched Paper Set margin settings so that you avoid printing over the holes You cannot print in the area 17 mm from the edge pre punched edge of the paper Loading Paper Loa...

Page 39: ...es at the front Select On as the Prepunched setting on the paper settings screen displayed on the control panel Paper tray Load pre punched paper with the printable side facing up and the position of the holes at the front Select On as the Prepunched setting on the paper settings screen displayed on the control panel Note You can also display the paper settings screen by selecting on the control p...

Page 40: ...face up tray prepare a box and so on to make sure that paper does not touch the floor Do not touch paper that is being ejected It could injure your hand or cause print quality to decline When loading long paper be careful not to cut your hands on the edges of the paper when holding the paper Loading Paper Loading Paper Loading Long Papers 40 ...

Page 41: ...Placing Originals Placing Originals 42 Detecting the Original Size Automatically 43 Originals that are not Supported by the ADF 44 ...

Page 42: ...atically detected or the result of copying or scanning may become white Do not apply too much force to the scanner glass Otherwise it may be damaged Do not press with too much force on the original If you press with too much force blurring smudges and spots may occur If the original has marks from folding or wrinkles smooth them out and then place them on the scanner glass Images may be blurred at...

Page 43: ...inals while scanning Note You can place originals smaller than A4 size with the long edge facing toward the ADF Some sizes may not be automatically detected In this situation manually select the size of the originals Related Information Originals that are not Supported by the ADF on page 44 Detecting the Original Size Automatically on page 43 Scanner Specifications on page 439 ADF Specifications o...

Page 44: ...Ps translucent originals or glossy originals Originals that are not Supported by the ADF cImportant Do not feed photographs or valuable original artwork into the ADF Misfeeding may wrinkle or damage the original Scan these documents on the scanner glass instead To prevent paper jams avoid placing the following originals in the ADF For these types use the scanner glass Originals that are torn folde...

Page 45: ...Inserting and Removing a Memory Device Inserting an External USB Device 46 Removing an External USB Device 46 ...

Page 46: ...formation Memory Device Specifications on page 446 Removing an External USB Device Remove the external USB device cImportant If you remove the external USB device while operating the printer the data on the external USB device may be lost Inserting and Removing a Memory Device Removing an External USB Device 46 ...

Page 47: ...Printing Printing Documents 48 Printing on Envelopes 95 Printing Photos 96 Printing Web Pages 99 Printing Using a Cloud Service 100 ...

Page 48: ...inting Using Easy Settings Note Operations may differ depending on the application See the application s help for details 1 Load paper in the printer Loading Paper on page 37 2 Open the file you want to print 3 Select Print or Print Setup from the File menu 4 Select your printer 5 Select Preferences or Properties to access the printer driver window Printing Printing Documents Printing from a Compu...

Page 49: ...k on the job you want to cancel and then select Cancel However you cannot cancel a print job from the computer once it has been completely sent to the printer In this case cancel the print job by using the printer s control panel Related Information Available Paper and Capacities on page 392 Setting the Paper Type on page 36 Menu Options for the Printer Driver on page 49 Menu Options for the Print...

Page 50: ...hich you want to print If the Document Size differs from the Output Paper Reduce Enlarge Document is selected automatically You do not have to select it when printing without reducing or enlarging the size of a document Reduce Enlarge Document Allows you to reduce or enlarge the size of a document Fit to Page Automatically reduce or enlarge the document to fit to the paper size selected in Output ...

Page 51: ... pages on one sheet or perform poster printing Click Layout Order to specify the order in which pages are printed Reverse Order Allows you to print from the last page so that the pages are stacked in the correct order after printing Collate Uncollated Select Collate to print multi page documents collated in order and sorted into sets Copies Set the number of copies you want to print Finishing Tab ...

Page 52: ...r source selected in the print settings on the printer If you select Set separately for each paper you can select multiple paper sources for the pages in your document You can also select whether or not to print on the front cover and back cover Separator Sheet Select settings for inserting separator sheets between printouts Output Tray Select which output tray to use for printouts The output tray...

Page 53: ...idential documents when printing If you use this feature the print data is stored in the printer and can only be printed after the password has been entered using the printer s control panel Click Settings to change the settings Verify Job When printing multiple copies allows you to print one copy to check the content To print after making the second copy operate the printer s control panel Click ...

Page 54: ...s a user name and printing date in headers or footers Rotate 180 Rotates pages 180 degrees before printing Select this item when printing on paper such as envelopes that are loaded in fixed direction in the printer Maintenance Tab Job Arranger Lite Opens the Job Arranger Lite window Here you can open and edit previously saved data EPSON Status Monitor 3 Opens the EPSON Status Monitor 3 window Here...

Page 55: ... and available technical support Adding Printing Presets for Easy Printing If you create your own preset of frequently used print settings on the printer driver you can print easily by selecting the preset from the list 1 On the printer driver s Main or More Options tab set each item such as Document Size and Paper Type 2 Click Add Remove Presets in Printing Presets 3 Enter a Name and if necessary...

Page 56: ...eed through to the other side of the paper 1 On the printer driver s Main tab select the method of 2 Sided Printing 2 Click Settings make the appropriate settings and then click OK 3 Set the other items on the Main Finishing or More Options tabs as necessary and then click OK Main Tab on page 49 Finishing Tab on page 51 More Options Tab on page 53 4 Click Print Related Information Available Paper ...

Page 57: ...d then select Booklet 3 Click OK Center Binding Use this method when printing a small number of pages that can be stacked and easily folded in half Side Binding Use this method when printing one sheet four pages at a time folding each in half and then putting them together in one volume 4 Set the other items on the Main Finishing or More Options tabs as necessary and then click OK Main Tab on page...

Page 58: ... 2 Click Layout Order make the appropriate settings and then click OK 3 Set the other items on the Main Finishing or More Options tabs as necessary and then click OK Main Tab on page 49 Finishing Tab on page 51 More Options Tab on page 53 4 Click Print Related Information Loading Paper on page 37 Printing Using Easy Settings on page 48 Printing Printing Documents Printing from a Computer Windows 5...

Page 59: ...he paper size you loaded in the printer Fit to Page is automatically selected Note Click Center to print the reduced image in the middle of the paper 2 Set the other items on the Main Finishing or More Options tabs as necessary and then click OK Main Tab on page 49 Finishing Tab on page 51 More Options Tab on page 53 3 Click Print Related Information Loading Paper on page 37 Printing Using Easy Se...

Page 60: ...nd then enter a percentage 4 Set the other items on the Main Finishing or More Options tabs as necessary and then click OK Main Tab on page 49 Finishing Tab on page 51 More Options Tab on page 53 5 Click Print Related Information Loading Paper on page 37 Printing Using Easy Settings on page 48 Inserting Separator Sheets You can insert separator sheets between copies or jobs Use plain paper thick p...

Page 61: ... separator sheet is inserted as the Insert sheet after every setting You need to set multiple numbers of copies as the Copies setting on the Main tab 4 Click OK to close the Separator Sheet Settings window 5 Set the other items on the Main Finishing or More Options tabs as necessary and then click OK Main Tab on page 49 Finishing Tab on page 51 More Options Tab on page 53 6 Click Print Related Inf...

Page 62: ...ng Easy Settings on page 48 Printing a Stored Job 1 Tap Print Stored Documents on the printer s control panel 2 Select the job you want to print Select the User Name from the list and then select the job If you are asked to enter a password enter the one you set on the printer driver 3 Tap x to start printing Note Tap Delete to delete the job Printing One Image on Multiple Sheets for Enlargement C...

Page 63: ... Main Tab on page 49 Finishing Tab on page 51 More Options Tab on page 53 4 Click Print Related Information Loading Paper on page 37 Printing Using Easy Settings on page 48 Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected and Overlapping Alignment Marks is selected in Print Cutting Guides Printing Printing Documents Printing fr...

Page 64: ...he vertical blue line through the center of the top and bottom cross marks 2 Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks then temporarily tape the two sheets together from the back Printing Printing Documents Printing from a Computer Windows 64 ...

Page 65: ...ed line through the alignment markers this time the line to the left of the cross marks 4 Tape the sheets together from the back 5 Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together Printing Printing Documents Printing from a Computer Windows 65 ...

Page 66: ...ne through the center of the left and right side cross marks 7 Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks and then temporarily tape them together from the back Printing Printing Documents Printing from a Computer Windows 66 ...

Page 67: ...heets in two along the horizontal red line through the alignment markers this time the line above the cross marks 9 Tape the sheets together from the back Printing Printing Documents Printing from a Computer Windows 67 ...

Page 68: ...der and Footer You can print information such as a user name and printing date in headers or footers 1 On the printer driver s More Options tab click Watermark Features and then select the Header Footer checkbox Printing Printing Documents Printing from a Computer Windows 68 ...

Page 69: ...ential or an anti copy pattern on your printouts If you print with an anti copy pattern the hidden letters appear when photocopied in order to distinguish the original from the copies Anti Copy Pattern is available under the following conditions 2 Sided Printing Off Paper Type Plain paper 1 Plain paper 2 Letterhead Recycled Color Preprinted High Quality Plain Paper Thick paper 1 Thick paper 2 Thic...

Page 70: ...b select Confidential Job in the Job Type and then enter a password 2 Set the other items on the Main Finishing or More Options tabs as necessary and then click OK Main Tab on page 49 Finishing Tab on page 51 More Options Tab on page 53 3 Click Print 4 To print the job select Print Stored Documents on the home screen of the printer s control panel Select the job you want to print and then enter th...

Page 71: ... can edit the page layout 5 Click Print from the File menu to start printing Note If you close the Job Arranger Lite window before adding all the print data to the Print Project the print job you are currently working on is canceled Click Save from the File menu to save the current job The extension of the saved files is ecl To open a Print Project click Job Arranger Lite on the printer driver s M...

Page 72: ... alter content printed using these settings Print quality may decrease in photos and other images when using Color Universal Print settings Printing is slower when using Color Universal Print settings Related Information Loading Paper on page 37 Printing Using Easy Settings on page 48 Adjusting the Print Color You can adjust the colors used in the print job These adjustments are not applied to the...

Page 73: ... page 53 3 Click Print Related Information Loading Paper on page 37 Printing Using Easy Settings on page 48 Printing to Emphasize Thin Lines You can thicken thin lines that are too thin to print 1 On the printer driver s More Options tab click Image Options in the Color Correction setting 2 Select Emphasize Thin Lines 3 Set the other items on the Main Finishing or More Options tabs as necessary an...

Page 74: ...in Finishing or More Options tabs as necessary and then click OK Main Tab on page 49 Finishing Tab on page 51 More Options Tab on page 53 3 Click Print Related Information Loading Paper on page 37 Printing Using Easy Settings on page 48 Printing a Document Using the PostScript Printer Driver Windows A PostScript Printer Driver is a driver that outputs printing commands to a printer using a PostScr...

Page 75: ...page 77 Using an Optional Device with a PostScript Printer Driver You need to make settings in the PostScript printer driver to use optional devices Settings Windows 10 Windows Server 2019 Windows Server 2016 Click on the start button and then select Windows System Control Panel View devices and printers in Hardware and Sound Right click on your printer or press and hold it and then select Printer...

Page 76: ... Other Hardware Printers and Faxes Right click on your printer and select Properties On the Device Settings tab select the optional device in the Installable Options setting Menu Options for the PostScript Printer Driver Open the print window on an application select the printer and then access the printer driver window Note Menus vary depending on the option you selected Paper Quality Tab Tray Se...

Page 77: ...to place a border line for each page when printing several pages on one sheet or when creating a booklet Extended Settings Tab Job Settings If the printer usage has been restricted by the administrator printing is available after you register your account on the printer driver Contact the administrator for your user account Save Access Control settings Allows you to enter a user name and password ...

Page 78: ...ame Enter a job name Password Enter a password Advanced Options Paper Output Select the paper size and number of copies Paper Size Select the paper size on which you want to print Copies Set the number of copies you want to print Graphic Set the following menu items Print Quality Select the pint quality you want to use for printing Image Color Management Select the ICM method or intent Scaling All...

Page 79: ...r or in monochrome Press Simulation You can select a CMYK ink color to simulate when you print by reproducing the CMYK ink color of the offset press Ink Save Mode Conserves ink by reducing the print density Rotate by 180º Rotates the data 180 degrees before printing Printing from a Computer Mac OS Printing Using Easy Settings Note Operations and screens differ depending on the application See the ...

Page 80: ...nu macOS Catalina and macOS Mojave cannot access Print Settings in applications made by Apple such as TextEdit Select System Preferences from the Apple menu Printers Scanners or Print Scan Print Fax remove the printer and then add the printer again See the following to add a printer Adding the Printer for Mac OS Only on page 208 6 Change the settings as necessary See the menu options for the print...

Page 81: ...pplication select the printer and then access the printer driver window Note Menus vary depending on the option you selected Menu Options for Layout Pages per Sheet Select the number of pages to be printed on one sheet Layout Direction Specify the order in which the pages will be printed Border Prints a border around the pages Reverse page orientation Rotates pages 180 degrees before printing Sele...

Page 82: ...ons for Print Settings Paper Source Select the paper source from which the paper is fed Select Auto Select to automatically select the paper source selected in the print settings on the printer Media Type Select the type of paper on which you print If you select Auto Select plain papers printing is performed from the paper source for which the paper type is set to the following in the printer s se...

Page 83: ...selected based on other print settings Sort Select how to sort multiple copies Rotate Sort Stacks printouts alternately in the portrait orientation and the landscape orientation To use this feature select Print Settings from the pop up menu and then select Auto Select as the Paper Source setting Next select Finishing from the pop up menu and then select Auto Select or Face Down Tray as the Output ...

Page 84: ...rrent settings as a preset 3 Click OK Note To delete an added preset click Presets Show Presets select the preset name you want to delete from the list and then delete it 4 Click Print The next time you want to print using the same settings select the registered preset name from the Presets Related Information Loading Paper on page 37 Printing Using Easy Settings on page 79 Printing on 2 Sides You...

Page 85: ...ms as necessary 4 Click Print Related Information Available Paper and Capacities on page 392 Loading Paper on page 37 Printing Using Easy Settings on page 79 Printing Several Pages on One Sheet You can print several pages of data on a single sheet of paper 1 Select Layout from the pop up menu 2 Set the number of pages in Pages per Sheet the Layout Direction page order and Border Menu Options for L...

Page 86: ...he application as the Paper Size setting 2 Select Paper Handling from the pop up menu 3 Select Scale to fit paper size 4 Select the paper size you loaded in the printer as the Destination Paper Size setting 5 Set the other items as necessary 6 Click Print Related Information Loading Paper on page 37 Printing Using Easy Settings on page 79 Printing Printing Documents Printing from a Computer Mac OS...

Page 87: ...ct Print or Page Setup from the File menu of the application 5 Select Printer Paper Size enter the percentage in Scale and then click OK Note Select the paper size you set in the application as the Paper Size setting Related Information Loading Paper on page 37 Printing Using Easy Settings on page 79 Adjusting the Print Color You can adjust the colors used in the print job These adjustments are no...

Page 88: ...able options 3 Click the arrow next to Advanced Settings and make the appropriate settings 4 Set the other items as necessary 5 Click Print Related Information Loading Paper on page 37 Printing Using Easy Settings on page 79 Printing from the PostScript Printer Driver on Mac OS A PostScript Printer Driver is a driver that outputs printing commands to a printer using a PostScript Page Description L...

Page 89: ... You need to make settings in the PostScript printer driver to the optional devices Select System Preferences from the Apple menu Printers Scanners or Print Scan Print Fax and then select the printer Click Options Supplies Options or Driver Makes settings according to the options available Menu Options for the PostScript Printer Driver Open the print window on an application select the printer and...

Page 90: ...inter Select the method for color adjustment These options adjusts color between the printer and the computer display to minimize the difference in color Menu Options for Paper Handling Collate pages Prints multi page documents collated in order and sorted into sets Pages to Print Select to print only odd pages or even pages Page Order Select to print from the top or the last page Scale to fit pap...

Page 91: ...ter Features Feature Sets Quality Media Type Select the type of paper on which you print If you select Unspecified printing is performed from the paper source for which the paper type is set to the following in the printer s settings plain papers1 plain papers2 Preprinted Letterhead Color Recycled High Quality Paper However paper cannot be fed from a paper source for which the paper source is set ...

Page 92: ...age select File Storing and make the save settings Select Setting to select whether or not to print the data at the same time Basic Menu Options for PDF Settings You can make print settings for PDF format files on your memory devices Recent to old Old to recent Select a sort setting to display the files on the LCD screen Paper Setting Specify the paper source settings which you want to print on 2 ...

Page 93: ...etting Select whether or not to save the print data only to the storage Folder Required Select the folder to save the print data File Name Set the file name File Password Set the password to select the file User Name Set the user name Printing Documents from Smart Devices iOS You can print documents from a smart device such as a smartphone or tablet Printing Documents Using Epson iPrint Note Opera...

Page 94: ...Wi Fi Direct on page 309 2 If Epson iPrint is not installed install it Installing Epson iPrint on page 402 3 Start Epson iPrint 4 Tap Document on the home screen 5 Tap the location of the document you want to print 6 Select the document and then tap Next 7 Tap Print Printing Documents Using Epson Print Enabler You can wirelessly print your documents emails photos and web pages right from your Andr...

Page 95: ...e printer Loading Envelopes on page 38 2 Open the file you want to print 3 Access the printer driver window 4 Select the envelope size from Document Size on the Main tab and then select Envelope from Paper Type 5 Set the other items on the Main and More Options tabs as necessary and then click OK 6 Click Print Printing on Envelopes from a Computer Mac OS 1 Load envelopes in the printer Loading Env...

Page 96: ...e data Paper Setting Specify the paper source settings which you want to print on Layout Select the way of layout the JPEG files 1 up is for printing a file per a page 20 up is for printing 20 files per a page Index is for making index printing with information Fit Frame Select On to crop the image to fit into the selected print layout automatically If the aspect ratio of the image data and the pa...

Page 97: ...plied to the original file only to the printouts Depending on the type of photo parts of the image other than the eyes may be corrected Date Select the format of the date the photo was taken or saved The date is not printed for some layouts File Storing You can save the print data to the storage Setting Select whether or not to save the print data only to the storage Folder Required Select the fol...

Page 98: ...rop the photo to fit into the selected photo layout automatically If the aspect ratio of the image data and the paper size is different the image is automatically enlarged or reduced so that the short sides match the short sides of the paper The long side of the image is cropped if it extends beyond the long side of the paper This feature may not work for panorama photos Color Mode Select a color ...

Page 99: ...s Printing Web Pages from a Computer 1 Select the printing method from the E Web Print Toolbar Print Print the entire web page to fit on the paper Clip Print only the area you selected 2 Make the print settings and then click the Print button Printing Web Pages from Smart Devices Note Operations may differ depending on the device 1 Connect your printer and your smart device using Wi Fi Direct Conn...

Page 100: ...the printer you can print that email and the attachments from remote locations such as your home or office printer Epson iPrint This Application is for iOS and Android and allows you to print or scan from a smartphone or tablet You can print documents images and web sites by sending them directly to a printer on the same wireless LAN Remote Print Driver This is a shared driver supported by Remote ...

Page 101: ...ttings on the control panel 2 Select General Settings Web Service Settings Epson Connect Services Unregister to print the registration sheet 3 Follow the instructions on the registration sheet to register the printer Printing Printing Using a Cloud Service Registering to Epson Connect Service from the Control Panel 101 ...

Page 102: ...Copying Available Copying Methods 103 Basic Menu Options for Copying 111 Advanced Menu Options for Copying 113 ...

Page 103: ... by color or monochrome 1 Place the originals Placing Originals on page 42 2 Select Copy on the home screen 3 Select the Basic Settings tab and then select Auto or Color B W Note To save the originals to the storage select and then enable File Storing In Setting select whether to print and store the scanned data or to save the data only 4 Tap x Copying Available Copying Methods Copying Originals 1...

Page 104: ...riginals on page 42 2 Select Copy on the home screen 3 Select the Basic Settings tab select 2 Sided and then select 2 2 Sided or 1 2 Sided 4 Specify other settings such as the original orientation and the binding position 5 Tap x Copying by Enlarging or Reducing You can copy originals at a specified magnification 1 Place the originals Placing Originals on page 42 2 Select Copy on the home screen 3...

Page 105: ...Place all originals face up in the ADF Place them in the direction shown in the illustration Readable Direction Left Direction cImportant If you want to copy originals that are not supported by the ADF use the scanner glass Originals that are not Supported by the ADF on page 44 Copying Available Copying Methods Copying Multiple Originals onto One Sheet 105 ...

Page 106: ...e copies of a multi page document you can discharge one copy at a time in page order 1 Place the originals Placing Originals on page 42 2 Select Copy on the home screen 3 Select the Basic Settings tab and then select Finishing Collate Page Order 4 Tap x Copying Originals Using Good Quality You can copy originals without shadows and punched holes 1 Place the originals Placing Originals on page 42 2...

Page 107: ...on the home screen 3 Select the Advanced tab select ID Card Copy and then enable the setting 4 Specify the Orientation Original 5 Tap x Copying Books Copies two facing pages of a book and so on onto separate sheets of paper 1 Place the original on the scanner glass Placing Originals on page 42 2 Select Copy on the home screen 3 Select the Advanced tab select Book 2Pages and then enable the setting...

Page 108: ...sources are used Load paper in the portrait orientation in one paper source and in the landscape orientation in the other paper source and then select Auto as the Paper Setting in Basic Settings On the home screen select Settings General Settings Printer Settings Output Copy and make sure that the Face Down Tray is selected 5 Tap x Copying Bar Codes Clearly You can copy a bar code clearly and make...

Page 109: ... Original Type Barcode 4 Tap x Copying with Page Numbers You can make copies with page numbers even if the originals do not have page numbers 1 Place the originals Placing Originals on page 42 2 Select Copy on the home screen 3 Select the Advanced tab and then select Page Numbering 4 Enable the setting and then make other settings such as the format and the stamp position 5 Tap x Copying Available...

Page 110: ...gs such as the original orientation and the binding position as necessary and then select OK 5 Select Reduce Enlarge Auto and then select OK 6 Select the Advanced tab select Booklet Booklet and then enable Booklet 7 Specify the biding position and binding margin 8 If you want to add the covers enable Cover Select the paper source in which you loaded the paper for the covers in Paper Setting and th...

Page 111: ...Note The items may not be available depending on other settings you made Color Mode Select whether to copy in color or in monochrome Auto Detects whether the original is color or monochrome and automatically copies using the most suitable color mode Depending on the original monochrome originals may be detected as colored or colored originals as monochrome If auto detection is not operating correc...

Page 112: ... mark of the scanner glass are detected as the scan area but the margins at the opposite side may be cropped Reduce to Fit Paper Copies the scanned image at a smaller size than the Reduce Enlarge value to fit within the paper size If the Reduce Enlarge value is larger than the paper size data may be printed beyond the edges of the paper Actual Size Copies at 100 magnification A3 A4 and others Auto...

Page 113: ...nal 4 up Copies four single sided originals onto a single sheet in 4 up layout Select the layout order and the orientation of your original Finishing Select Collate Page Order to print multi page documents collated in order and sorted into sets Select Group Same Pages to print multi page documents by acquiring the same numbered pages as the group If you select Rotate Sort in Eject Paper you can pr...

Page 114: ...ct Do not Print in Print Mode Back Cover Allows you to add back covers to the copies If you have loaded paper for the cover select the paper source in Paper Setting If you do not want to print on the back cover select Do not Print in Print Mode Slip Sheet Specify these settings when you want to insert the slip sheets into the copies End of Job Allows you to insert slip sheets for each copy of the ...

Page 115: ... scan Continuous Scanning You can place a large number of originals in the ADF in batches and scan them as a single scaninng job Image Quality Adjust image settings Contrast Adjust the difference between the bright and dark parts Saturation Adjust the vividness of the colors Red Balance Green Balance Blue Balance Adjust the density for each color Sharpness Adjust the outline of the image Hue Regul...

Page 116: ...ring Page Numbering Select On to print page numbers on your copies Format Select the format for page numbering Stamp Position Select the position for page numbering Change Numbering Select which page you want to print the page number Select Starting Page Number to specify the page on which page number printing should begin You can also specify the starting page number in First Print Number Size Se...

Page 117: ... File Name Set the file name File Password Set the password to select the file User Name Set the user name Copying Advanced Menu Options for Copying 117 ...

Page 118: ...Network Folder 119 Scanning Originals to an Email 123 Scanning Originals to a Computer 127 Scanning Originals to a Memory Device 128 Scanning Originals to the Cloud 131 Scanning Originals to Storage 133 Scanning Using WSD 135 Scanning Originals to a Smart Device 137 ...

Page 119: ... Originals to a Memory Device on page 128 Sending to a Cloud Service You can send scanned images from the printer s control panel to cloud services that have been registered in advance Scanning Originals to the Cloud on page 131 Scanning to Storage You can save scanned images to the printer s built in storage Using Storage on page 183 Scanning Originals to Storage on page 133 Scanning Using WSD Yo...

Page 120: ...folder name When using FTPS as the communication mode ftps host name folder name When using WebDAV HTTPS as the communication mode https host name folder name When using WebDAV HTTP as the communication mode http host name folder name To select from the contacts list Select Destination tab select a contact To search for a folder from the contacts list select Note You can print the history of the f...

Page 121: ...me or in color File Format Select the format in which to save the scanned image When you select PDF PDF A or TIFF as the file format select whether to save all originals as one file multi page or save each original separately single page Compression Ratio Select how much to compress the scanned image PDF Settings When you have selected PDF as the save format setting use these settings to protect P...

Page 122: ... tap to darken blacken it If you select Auto the background colors of the originals are detected and they are removed or lightened automatically It is not applied correctly if the background color is too dark or not detected Remove Shadow Remove the shadows of the original that appear in the scanned image Frame Remove the shadows at the edge of the original Center Remove the shadows of the binding...

Page 123: ...d Date Add the date to the file name Add Time Add the time to the file name Scanning Originals to an Email You need to setup the following before scanning Configure the email server Configuring a Mail Server on page 483 Register an email address in your contacts in advance so that you can easily specify the address by selecting it from your contacts Make sure the printer s Date Time and Time Diffe...

Page 124: ...ings as a preset Select to restore settings to their defaults To save the originals to the storage select File Storing and make the settings Set Setting to select whether or not to save the scanned image only to the storage You need not enter the recipient information if you save the scanned image only to the storage 5 Tap x Menu Options for Scanning to an Email Note The items may not be available...

Page 125: ...ese combinations originals are scanned at the actual size of the originals Place your originals by aligning the width of the originals as shown below Density Select the contrast of the scanned image Remove Background Select the darkness of the background Tap to lighten whiten the background and tap to darken blacken it If you select Auto the background colors of the originals are detected and they...

Page 126: ...age to the storage Setting Select whether or not to save the scanned image only to the storage Folder Required Select the storage in which to save the scanned image File Name Set the file name File Password Set the password to select the file User Name Set the user name Subject Enter a subject for the email in alphanumeric characters and symbols Attached File Max Size Select the maximum file size ...

Page 127: ...anel Programs Programs and Features Windows 7 Click the start button and then select Control Panel Programs Programs and Features Mac OS Select Go Applications Epson Software Connect the printer and the computer over a network If you are using Windows Server make the settings on the control panel 1 Place the originals Placing Originals on page 42 2 Select Scan Computer on the control panel 3 Selec...

Page 128: ... Select Scan Memory Device on the control panel 4 Make the scan settings Menu Options for Scanning to a Memory Device on page 128 Select to save your settings as a preset Select to restore settings to their defaults To save the originals to the storage select File Storing and make the settings Set Setting to select whether or not to save the scanned image only to the storage 5 Tap x Menu Options f...

Page 129: ...he orientation of the original Original Type Select the type of your original Orientation Original Select the orientation of the original Mixed Size Originals You can place the following combination of sizes in the ADF at the same time A3 and A4 B4 and B5 When using these combinations originals are scanned at the actual size of the originals Place your originals by aligning the width of the origin...

Page 130: ...the orientation of the original ADF Continuous Scan You can place a large number of originals in the ADF in batches and scan them as a single scanning job File Storing You can save the scanned image to the storage Setting Select whether or not to save the scanned image only to the storage Folder Required Select the storage in which to save the scanned image File Name Set the file name File Passwor...

Page 131: ...he settings Set Setting to select whether or not to save the scanned image only to the storage You need not enter the destination information if you save the scanned image only to the storage 5 Tap x Menu Options for Scanning to the Cloud Note The items may not be available depending on other settings you made B W Color Select whether to scan in monochrome or in color File Format Select the format...

Page 132: ...riginal that appear in the scanned image Frame Remove the shadows at the edge of the original Center Remove the shadows of the binding margin of the booklet Rear Page Set the area for the rear side individually when scanning 2 sided originals Remove Punch Holes Remove the punch holes that appear in the scanned image You can specify the area to erase the punch holes by entering a value in the box o...

Page 133: ... the folder 4 Select Scan Settings and then check settings such as the save format and change them if necessary Menu Options for Scanning to Storage on page 133 Note Select to save your settings as a preset Select to restore settings to their defaults 5 Tap x Menu Options for Scanning to Storage Note The items may not be available depending on other settings you made B W Color Select whether to sc...

Page 134: ...e contrast of the scanned image Remove Background Select the darkness of the background Tap to lighten whiten the background and tap to darken blacken it If you select Auto the background colors of the originals are detected and they are removed or lightened automatically It is not applied correctly if the background color is too dark or not detected Remove Shadow Remove the shadows of the origina...

Page 135: ...dows 7 Windows Vista If you are using Windows 7 Windows Vista you need to setup your computer in advance using this feature Setting Up a WSD Port on page 135 1 Place the originals Placing Originals on page 42 2 Select Scan WSD on the control panel 3 Select a computer 4 Tap x Setting Up a WSD Port This section explains how to set up a WSD port for Windows 7 Windows Vista Note For Windows 10 Windows...

Page 136: ...the Uninstall screen is displayed Note The printer name you set on the network and model name EPSON XXXXXX XX XXXX are displayed on the network screen You can check the printer s name set on the network from the printer s control panel or by printing a network status sheet 4 Click Your device is ready to use 5 Check the message and then click Close Scanning Scanning Using WSD Setting Up a WSD Port...

Page 137: ...s are subject to change without notice Epson iPrint contents may vary depending on the product 1 Place the originals Placing Originals on page 42 2 Start Epson iPrint 3 Tap Scan on the home screen 4 Tap Scan Note You can set the scan settings Tap the icon at the top right of the screen Scanning starts 5 Check the scanned image and then select the saving method Displays the screen where you can sav...

Page 138: ...f this Printer s Fax Features 139 Sending Faxes Using the Printer 144 Receiving Faxes on the Printer 152 Menu Options for Faxing 158 Menu Options for Fax Box 163 Checking the Status or Logs for Fax Jobs 173 Sending a Fax from a Computer 175 Receiving Faxes on a Computer 179 ...

Page 139: ...Board on page 374 If your organization has a printer administrator contact your administrator to check the status or conditions of the connection and settings Overview of this Printer s Fax Features Feature Sending Faxes Sending Methods Sending automatically When you scan an original by tapping x Send the printer dials the recipients and sends the fax Sending Faxes Using the Printer on page 144 Se...

Page 140: ... page 160 Backup Error Report on page 419 Configuring a Mail Server on page 483 Feature Receiving Faxes Receive Mode There are two options in Receive Mode for receiving incoming faxes Manual Mainly for phoning but also for faxing Usage of Manual Mode on page 153 Auto Only for faxing external phone device is not required Mainly for faxing and sometimes phoning Usage of Auto Mode on page 153 Receivi...

Page 141: ... received faxes to the inbox or a confidential box an external memory an email a folder or another fax when specific conditions are met If you save in the inbox or a confidential box you can check the contents on the screen Conditional Save Forward on page 425 Fax Report on page 161 Feature PC FAX Send Receive Windows Mac OS PC FAX Send You can send faxes from a computer PC to FAX Function on page...

Page 142: ...t Report Settings on page 418 Fax Send Settings on page 160 Transmission Log on page 161 Fax Report on page 161 Feature Status or Logs for Fax Jobs You can check the fax jobs in progress or check the job history Checking the Status or Logs for Fax Jobs on page 173 Faxing Fax Capable Printers Only Overview of this Printer s Fax Features Feature Status or Logs for 142 ...

Page 143: ...es such as Direct Dialing Restrictions to prevent sending to the wrong destination or Backup Data Auto Clear to prevent information leakage You can set a password for each fax box in the printer Security Settings on page 422 Inbox settings on page 428 Menu Options for Fax Box on page 163 Box Document Delete Settings on page 428 Features Other Useful Features Blocking Junk Faxes Rejection Fax on pa...

Page 144: ...ect Fax on the home screen 3 Specify the recipient Selecting Recipients on page 144 See the following for information on adding optional faxes to the printer Sending Faxes Using the Printer with Optional Fax Boards on page 377 4 Select the Fax Settings tab and then make settings as necessary 5 Tap x to send the fax Note If the fax number is busy or there is some problem the printer automatically r...

Page 145: ...n registered in Contacts yet select to register it Selecting recipients from the sent fax history Select Recent and then select a recipient Selecting recipients from the list on the Recipient tab Select a recipient registered as Assign to Frequent Use in Web Config Note To delete recipients you entered display the list of recipients by tapping on the field of a fax number or the number of recipien...

Page 146: ...e recipient machine Sending Faxes After Confirming the Recipient s Status You can send a fax while listening to sounds or voices through the printer s speaker while dialing communicating and transmitting You can also use this feature when you want to receive a fax from a fax information service by following audio guidance 1 Select Fax on the home screen 2 Select the Fax Settings tab and then make ...

Page 147: ...Information Fax Settings on page 159 Sending Faxes on Demand Using Polling Send Bulletin Board Box If you store a monochrome document in the printer in advance the stored document can be sent upon request from another fax machine that has a polling receive feature There is one Polling Send box and 10 bulletin board boxes in the printer for this feature In each box you can store one document with u...

Page 148: ...ntry screen is displayed enter the password 3 Make settings for the items on the screen Enter a name in Name Required Enter a subaddress in Subaddress SEP Enter a password in Password PWD 4 Make the appropriate settings such as Notify Send Result Note If you set a password in Box Open Password you will be asked to enter the password from the next time you open the box 5 Select OK to apply the sett...

Page 149: ...this feature when there is only one recipient Accessing the Menu You can find the menu on the printer s control panel below Fax Fax Settings Direct Send Sending a Fax Preferentially Priority Send You can send an urgent document ahead of the other faxes waiting to be sent Note You cannot send your document preferentially while one of the following is in progress because the printer cannot accept an...

Page 150: ...t 4 Select the Fax Settings tab and then tap ADF Continuous Scan to set this to On You can also make settings such as the resolution and the sending method as necessary 5 Tap x Send 6 When scanning the first set of originals is complete and a message is displayed on the control panel asking you to scan the next set of originals set the next originals and then select Start Scanning Note If you leav...

Page 151: ...ing a Recipient Store Fax Data Since you can send faxes using documents stored in the printer you can save the time spent scanning documents when you need to send the same document frequently You can store up to 200 pages of a single document in monochrome You can store 200 documents in the printer s stored documents box Note Saving 200 documents may not be possible depending on the usage conditio...

Page 152: ... Faxes on the Printer If the printer is connected to the phone line and basic settings have been completed using the Fax Setting Wizard you can receive faxes There are two ways of receiving faxes Receiving an incoming fax Receiving a fax by making a call Polling Receive Received faxes are printed in the printer s initial settings You can save received faxes check them on the printer screen and for...

Page 153: ...es phoning Receiving Faxes Without an External Phone Device The printer automatically switches to receive faxes when the number of rings you set in Rings to Answer is complete Receiving Faxes With an External Phone Device A printer with an external phone device works as follows When the answering machine answers within the number of rings set in Rings to Answer If the ringing is for a fax The prin...

Page 154: ...r while dialing communicating and transmitting You can use this feature when you want to receive a fax from a fax information service by following an audio guide 1 Select Fax on the home screen 2 Tap and then specify the sender Note You can adjust the sound volume of the speaker 3 Wait until the sender answers your call When you hear a fax tone select Send Receive at the upper right corner of the ...

Page 155: ... By dialing to a sender you can receive faxes from a board stored on sender s fax machine with a subaddress SEP and password PWD feature To use this feature register the contact with the subaddress SEP and password PWD in the contacts list in advance 1 Select Fax on the home screen 2 Select Menu 3 Select Extended Fax 4 Tap Polling Receive to set this to On 5 Tap Close and then tap Close again 6 Se...

Page 156: ...AX reception External memory device Email address Shared folder on a network Another fax machine Note The fax data is saved as PDF or TIFF format Color documents cannot be forwarded to another fax machine They are processed as documents that failed to be forwarded Sorting Received Faxes by Conditions such as Subaddress and Password You can sort and save received faxes to your Inbox or bulletin boa...

Page 157: ...the inbox or the confidential box has been password protected enter the inbox password the confidential box password or the administrator password 5 Select the fax you want to view You can switch the document display between thumbnails and lists 6 Select Preview The contents of the fax are displayed To view details about a page select that page and then select to display the page preview screen Ro...

Page 158: ...ts Manager Frequent Quick Operation Button Displays up to four frequently used items such as Transmission Log and Original Type These allow you to quickly and easily make settings You must assign items in advance in Settings General Settings Fax Settings User Settings Quick Operation Button There are four buttons available as the Quick Operation Button Recipient Select the menus on the control pan...

Page 159: ... color or in monochrome Resolution Select the resolution of the outgoing fax If you select a higher resolution the data size becomes larger and it takes time to send the fax Density Sets the density of the outgoing fax makes the density darker and makes it lighter Remove Background Select the darkness of the background Tap to lighten whiten the background and tap to darken blacken it If you select...

Page 160: ...ing to be sent See the related information below on this topic Send Fax Later Sends a fax at a time you specified Only a monochrome fax is available when using this option See the related information below on this topic Add Sender Information Add Sender Information Select the position where you want to include the header information sender name and fax number in the outgoing fax or not to include ...

Page 161: ...y the name of the document to be saved in the Stored Documents box and the Polling Send Board box Related Information Sending Different Size Documents Using ADF ADF Continuous Scan on page 150 Sending Many Pages of a Monochrome Document Direct Send on page 149 Sending a Fax Preferentially Priority Send on page 149 Sending Faxes in Monochrome at Specified Time of the Day Send Fax Later on page 149 ...

Page 162: ...d box You can store up to 10 documents to up to 10 bulletin boards in the printer but you must register them from Fax Box before storing documents See the related information below for details on how to register a bulletin board box When you leave the Fax menu the setting returns to Off default Store Fax Data When this is set to On and you tap x on the Fax Settings tab you can scan and store docum...

Page 163: ...e up to 200 documents in the inbox and the confidential box in total You can use one Inbox and register up to 10 confidential boxes The box name is displayed on the box Confidential XX is the default name for each confidential box Inbox and Confidential Boxes Displays the received faxes list by sender name date received and pages If File Name is set in Others the file name is displayed instead of ...

Page 164: ...ete is displayed select On to delete faxes after completing processes such as Forward Email or Save to Memory Device Delete Deletes the selected document Others Set the File Name for faxes you want to display in the received faxes list in the box Box Menu Print All This is displayed only when there are stored faxes in the box Prints all faxes in the box Selecting On in Delete When Complete deletes...

Page 165: ...iod of time When Follow Fax Settings is selected the following settings are used Settings General Settings Fax Settings Receive Settings Save Forward Settings Common Settings Box Document Delete Settings The following items are displayed when you select a confidential box and select Box Menu Settings Name Enter a name for the confidential box Box Open Password You can set a password or change it A...

Page 166: ...when you need to send the same document frequently Note You may not be able to save 200 documents depending on the usage conditions such as the size of saved documents Stored Documents Box Displays the stored documents list with information such as the date it was saved and the number of pages Preview Displays the preview screen for the document Select to display the page preview page preview scre...

Page 167: ...Email or Save to Memory Device Delete Deletes the selected document Others Set the File Name for faxes you want to display in the received faxes list in the box Box Menu Store Fax Data Displays the screen for the Fax Fax Settings tab Tapping x on the screen starts scanning documents to store to the Stored Documents Box Print All This is displayed only when there are stored faxes in the box Prints ...

Page 168: ...d when printing is complete Start Printing Prints the selected document Print Settings You can set the following items 2 Sided Prints multiple pages of received faxes on both sides of the paper Binding Margin Finishing Finishing Eject Paper Staple Punch Output Tray Select the output tray Select Page Select the pages you want to print Related Information Sending the Same Documents Multiple Times on...

Page 169: ...completed Notify Send Result When Email Notifications is set to On the printer sends a notification to the Recipient when a request to send the document Polling Send is completed Delete Deletes the document you are previewing Add Document Displays the screen for the Fax Fax Settings tab Tapping x on the screen starts scanning documents to store them in the box When a document is in the box Check D...

Page 170: ...on page 174 Unregistered Bulletin Board You can find Unregistered Bulletin Board in Fax Box Polling Send Board Select one of the Unregistered Bulletin Board boxes After registering a board the registered name is displayed on the box instead of Unregistered Bulletin Board You can register up to 10 bulletin boards Bulletin Board Box Settings Name Required Enter a name for the bulletin board box Suba...

Page 171: ...d Name Displays the setting values of the items in Settings in Menu Settings Bulletin Board Box Settings Name Required Enter a name for the bulletin board box Subaddress SEP Make or change the conditions for a recipient to receive the fax Password PWD Make or change the conditions for a recipient to receive the fax Box Open Password Set or change the password used to open the box Delete Document A...

Page 172: ...or the next page To hide the operation icons tap anywhere on the preview screen except for the icons Tap again to display the icons Proceed to Print Prints the document you are previewing You can make settings such as Copies before starting printing 2 Sided Prints multiple pages of received faxes on both sides of the paper Binding Margin Finishing Finishing Eject Paper Staple Punch Output Tray Sel...

Page 173: ... other reasons Saving on a computer There are received documents that have not been saved on the computer because the computer is in sleep mode or for other reasons Forwarding There are received documents that have not been forwarded or failed to be forwarded 2 1 When you have not set any of the fax save forward settings or when you have set to print received documents while saving them to an exte...

Page 174: ...the steps below to display the check screen 1 Tap Job Status on the home screen 2 Tap the Job Status tab and then tap Active 3 Select the job you want to check Related Information Displaying Information when Received Faxes are Unprocessed Unread Not Printed Not Saved Not Forwarded on page 173 Checking the Fax Job History You can check the history of sent or received fax jobs such as the date time ...

Page 175: ...es PC FAX Driver on page 405 If the FAX Utility is not installed use one of the following methods and install the FAX Utility Using the EPSON Software Updater application for updating software Application for Updating Software and Firmware EPSON Software Updater on page 408 Using the disc supplied with your printer Windows users Only Related Information Enabling Sending Faxes from a Computer on pa...

Page 176: ...en you click Next in step 10 7 Select Attach a cover sheet checkbox if necessary 8 Specify a recipient Selecting a recipient name fax number and so on from PC FAX Phone Book If the recipient is saved in the phone book do the steps below A Click the PC FAX Phone Book tab B Select the recipient from the list and click Add Selecting a recipient name fax number and so on from the contacts on the print...

Page 177: ...n page 377 Transmission mode Select how the printer transmits the document Memory Trans Sends a fax by storing the data temporarily in the printer s memory If you want to send a fax to multiple recipients or from multiple computers at the same time select this item Direct Trans Sends a fax without storing the data temporarily in the printer s memory If you want to send a large volume of monochrome...

Page 178: ... status appears Note To stop transmitting select the data and click Cancel You can also cancel using the printer s control panel If an error occurs during transmission the Communication error window appears Check the error information and retransmit The Fax Status Monitor screen the screen mentioned above where you can check the transmission status is not displayed if Display Fax Status Monitor Du...

Page 179: ...ngs from Related Information link below Selecting a recipient name fax number and so on from the phone book If the recipient is saved in the phone book click Select the recipient from the list and then click Add OK If your fax connection line requires a prefix code enter External Access Prefix Note If your printer s Line Type is set to PBX and the access code has been set to use hash instead of en...

Page 180: ...he printer s memory are displayed on the on the home screen To read received faxes saved as PDF files you need to install a PDF viewer such as Adobe Reader on the computer Related Information Receiving Incoming Faxes on page 152 Saving Incoming Faxes on a Computer You can make settings to save incoming faxes on a computer by using the FAX Utility Install the FAX Utility on the computer in advance ...

Page 181: ...eived fax data saved to the computer is removed from the printer s memory You need Adobe Reader to view the received faxes saved as PDF files Using the Fax Icon on the Task Bar Windows You can check for new faxes and the operation status by using the fax icon displayed on the Windows taskbar 1 Check the icon Standing by Checking for new faxes Importing new faxes is complete 2 Right click the icon ...

Page 182: ...able only on computers set to Save save faxes on this computer Open the received fax folder specified in Received Fax Output Settings Open the Fax Receive Monitor and click Check new faxes now Notification that new faxes have been received Select the Notify me of new faxes via a dock icon in the Fax Receive Monitor Preferences in the FAX Utility the fax receive monitor icon on the Dock jumps to no...

Page 183: ...Using Storage Overview of the Storage Feature 184 Creating Folders 186 Saving Files to Storage 187 Using the Files in Storage 189 Managing Folders and Files 195 ...

Page 184: ...wing situations When affecteded by static electricity or electronic noise When used incorrectly When a problem occurs or the printer undergoes repairs When the printer is damaged by a natural disaster Epson takes no responsibility for any data loss data corruption or other problems due to any cause even including those listed above and within the warranty period Be aware that we are also not respo...

Page 185: ...logged in to the folder can store and use the files If another user logs in the folder is not displayed A user can have one folder only Guide to the Folder Screen Configuration of the Folder List Screen Select Storage on the home screen to view the Folder List screen A Search for the folder by entering the name or the number of the folder B Sort the folder by items You can switch the order between...

Page 186: ...ts E Set the number of prints F Displays the Printer Settings menu G Select to delete the file after printing H Select the operation you want to perform such as previewing outputting and deleting the file or you can change the name of files users and passwords from here I Start printing the file Creating Folders An administrator or a user can create a shared folder However user can only create sha...

Page 187: ...wed and the Automatic Delete Setting Authority setting is set to User Administrators can set this regardless of the Automatic Delete Setting Authority setting Saving Files to Storage Saving to Storage Original Data to be Copied You can save data to Storage at the same time as copying You can also just save data to Storage 1 Place the originals Placing Originals on page 42 2 Select Copy on the prin...

Page 188: ...rage without printing select Save to Storage from Job Type 3 Click Settings make settings such as the save destination and then click OK Note If you do not know the Number and Password contact your administrator 4 Set the other items on the Main Finishing or More Options tabs as necessary and then click OK Main Tab on page 49 Finishing Tab on page 51 More Options Tab on page 53 5 Click Print Relat...

Page 189: ...e folder containing the file you want to print and then select Open 3 Select the file 4 Set the number of copies 5 Set the print settings if necessary Menu Options for Print Settings on page 191 6 Tap x Saving Data in Storage to a Memory Device 1 Select Storage on the printer s control panel 2 Select the folder containing the file you want to save to a memory device and then select Open 3 Select t...

Page 190: ...d Services You need to setup a network folder or Epson Connect before you can save See the following when creating a shared folder on a network Creating the Shared Folder on page 487 See the following Epson Connect portal website for details https www epsonconnect com http www epsonconnect eu Europe only 1 Select Storage on the printer s control panel 2 Select the folder containing the file you wa...

Page 191: ...ormally print in B W or Color Saved Settings applies settings you have made for saving to storage Paper Setting Specify the paper source settings which you want to print on Reduce Enlarge Configures the magnification ratio of the enlargement or reduction Tap the value and specify the magnification within a range of 25 to 400 Saved Settings Applies settings you have made for saving to storage Auto ...

Page 192: ...ame Pages to print multi page documents by acquiring the same numbered pages as the group Eject Paper If you select Rotate Sort you can print alternately in the portrait direction and the landscape direction Booklet Specify these settings when you want to create a booklet from your printouts Booklet Allows you to create a booklet from your printouts Binding Select the binding position of the bookl...

Page 193: ... source in Paper Setting End of Set Allows you to insert a slip sheet for each set If you have loaded paper for the slip sheets select the paper source in Paper Setting You can also specify the insertion interval for the slip sheets in Sheets per Set End of Page or Chapter Allows you to make the settings to insert slip sheets of chapters at the pages you want to insert them The setting values are ...

Page 194: ...ected when the file was saved to the storage will be applied automatically The items may not be available depending on other settings you made B W Color Select the color for the file when sending or saving File Format Select the file format When you select PDF PDF A or TIFF as the file format select whether to save all originals as one file multi page or save each original separately single page C...

Page 195: ...ching for a folder enter the folder number or name When searching for a file enter the file name or the user name 1 Select Storage on the printer s control panel 2 Enter keywords in the search window on the Folder List screen Configuration of the Folder List Screen on page 185 When searching for files enter keywords in the search window on the File List screen Deleting Files Stored in the Folder 1...

Page 196: ...al Settings Storage Settings Shared Folder Access Control Access setting is set to Allowed and the Operation Authority setting is set to User 1 Select Storage on the printer s control panel 2 Select the folder you want to delete and then select Delete Users need to enter a password to delete password protected folders However administrators can delete folders without entering the password Users ca...

Page 197: ...aining the Printer Checking the Consumables Status 198 Improving Print Copy Scan and Fax Quality 198 Saving Power 204 Installing or Uninstalling Applications Separately 205 Replacing Maintenance Rollers 212 ...

Page 198: ...equired Related Information Replacing Ink Cartridge on page 281 Checking the Available Space in the Maintenance Box Checking from the Control Panel Tap on the home screen and select Consumables Others to display the approximate available space in the maintenance box When using the printer driver you can also check from your computer Related Information It is Time to Replace the Maintenance Box on ...

Page 199: ...screen instructions to select the paper source in which you loaded A4 size plain paper 5 Follow the on screen instructions to print the nozzle check pattern 6 Check the printed pattern to see if the print head nozzles are clogged If the nozzles are not clogged tap OK to finish OK NG 7 If the nozzles are clogged tap NG to clean the print head 8 After cleaning is finished print the nozzle check patt...

Page 200: ...s it will dry out causing nozzles ink outlets to clog In these cases turn the printer on and off again as soon as possible to cap the print head Cleaning the Scanner Glass When the copies or scanned images are smeared clean the scanner glass Caution Be careful not to trap your hand or fingers when opening or closing the document cover Otherwise you may be injured cImportant Never use alcohol or th...

Page 201: ... to scratch or damage the surface of the glass A damaged glass surface can decrease the scan quality 4 Return the cleaning cloth to the cleaning cloth holder 5 Close the document cover Cleaning the ADF When the copied or scanned images from the ADF are smeared or the originals do not feed in the ADF correctly clean the ADF cImportant Never use alcohol or thinner to clean the printer These chemical...

Page 202: ... the interior of the ADF cImportant Using a dry cloth may damage the surface of the roller Use the ADF after the roller has dried 3 Close the ADF cover Press the lever until it clicks Maintaining the Printer Improving Print Copy Scan and Fax Quality Cleaning the ADF 202 ...

Page 203: ...ver 5 Take the cleaning cloth from the cleaning cloth holder 6 Use the cleaning cloth to clean the part that is shown in the illustration Maintaining the Printer Improving Print Copy Scan and Fax Quality Cleaning the ADF 203 ...

Page 204: ...er management is applied Any increase will affect the product s energy efficiency Please consider the environment before making any change Depending on the location of purchase the printer may have a feature that turns it off automatically if it is not connected to the network for 30 minutes Saving Power Control Panel 1 Select Settings on the home screen 2 Select General Settings Basic Settings 3 ...

Page 205: ...er and the computer are available for communication and the printer is connected to the Internet 2 Start EPSON Software Updater The screenshot is an example on Windows 3 For Windows select your printer and then click to check for the latest available applications 4 Select the items you want to install or update and then click the install button cImportant Do not turn off or unplug the printer unti...

Page 206: ...ters Printers and Faxes and then do the following to open the print server properties window Windows Windows 10 Windows 8 1 Windows 8 Windows 7 Windows Server 2019 Windows Server 2016 Windows Server 2012 R2 Windows Server 2012 Windows Server 2008 R2 Click the printer icon and then click Print server properties at the top of the window Windows Vista Windows Server 2008 Right click on the Printers f...

Page 207: ... the Applications Separately on page 205 Installing a PostScript Printer Driver Installing a PostScript Printer Driver Windows 1 Start the installation process from one of the following options Use the software disc supplied with the printer Insert the software disc into the computer access the following folder path and then run SETUP64 EXE or SETUP EXE Driver PostScript WINX64 or WINX86 SETUP SET...

Page 208: ...twork icon on the printer s home screen and then select the active connection method to confirm the printer s IP address Adding the Printer for Mac OS Only 1 Select System Preferences from the Apple menu Printers Scanners or Print Scan Print Fax 2 Click and then select Add Other Printer or Scanner 3 Select your printer and then select your printer from the Use 4 Click Add Note If your printer is n...

Page 209: ...e is any print jobs Delete or wait to be printed the jobs before uninstalling 6 Uninstall the applications Windows 10 Windows 8 1 Windows 8 Windows 7 Windows Vista Windows Server 2019 Windows Server 2016 Windows Server 2012 R2 Windows Server 2012 Windows Server 2008 R2 Windows Server 2008 Click Uninstall Change or Uninstall Windows XP Windows Server 2003 R2 Windows Server 2003 Click Change Remove ...

Page 210: ...ions and firmware 1 Make sure that the printer and the computer are connected and the computer is connected to the internet 2 Start EPSON Software Updater and update the applications or the firmware cImportant Do not turn off the computer or the printer until the update is complete otherwise the printer may malfunction Note If you cannot find the application you want to update in the list you cann...

Page 211: ... the Device Management tab Automatic Firmware Update enable the settings and then set the day of the week and time Updating Firmware Using Web Config When the printer can connect to the Internet you can update the firmware from Web Config 1 Access Web Config and select the Device Management tab Firmware Update 2 Click Start and then follow the on screen instructions The firmware confirmation start...

Page 212: ...xe file Epson Firmware Updater starts 4 Follow the on screen instructions Replacing Maintenance Rollers See the slip sheet supplied with the maintenance roller s carton box to replace the maintenance rollers Related Information Maintenance Rollers Code on page 397 Maintaining the Printer Replacing Maintenance Rollers 212 ...

Page 213: ...essage is Displayed on the LCD Screen 277 Paper Gets Jammed 279 It is Time to Replace the Ink Cartridges 280 It is Time to Replace the Maintenance Box 281 Printing Copying Scanning and Faxing Quality is Poor 283 Cannot Solve Problem After Trying All Solutions 299 ...

Page 214: ...h Solutions Hold down the P button for a little longer If you still cannot turn off the printer unplug the power cord To prevent the print head from drying out turn the printer back on and turn it off by pressing the P button Printer Turns Off During Use The overcurrent protection function was activated Solutions Unplug and plug in the power cord and then turn the printer back on If the problem ca...

Page 215: ...imum number of sheets specified for the paper For plain paper do not load above the line indicated by the triangle symbol on the edge guide Available Paper and Capacities on page 392 The paper settings on the printer are incorrect Solutions Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the printer Paper Size and Type Settings on page 35 Paper...

Page 216: ...ecified for the paper For plain paper do not load above the line indicated by the triangle symbol on the edge guide Available Paper and Capacities on page 392 The paper settings on the printer are incorrect Solutions Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the printer Paper Size and Type Settings on page 35 Several Sheets of Paper are F...

Page 217: ...he maximum number of sheets specified for the paper For plain paper do not load above the line indicated by the triangle symbol on the edge guide Available Paper and Capacities on page 392 The paper settings on the printer are incorrect Solutions Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the printer Paper Size and Type Settings on page 35...

Page 218: ...many originals are loaded in the ADF Solutions Do not load originals above the line indicated by the triangle symbol on the ADF The original slips when paper dust adheres to the roller Solutions Clean the inside of the ADF Cleaning the ADF on page 201 Originals are not detected Solutions On the screen for copy or scan or fax check that the ADF icon is on If it is off place the originals again Solv...

Page 219: ... select the displayed icon Windows 7 Click the start button and then select All Programs Epson Software Epson Printer Connection Checker 2 Follow the on screen instructions to check Note If the printer name is not displayed install a genuine Epson printer driver Checking if a genuine Epson printer driver is installed Windows on page 206 When you have identified the problem follow the solution disp...

Page 220: ...r the smart device and the printer closer to the wireless router turn off the wireless router and then turn it back on When changing the wireless router the settings do not match the new router Solutions Make the connection settings again so that they match the new wireless router When Replacing the Wireless Router on page 303 The SSIDs connected from the computer or smart device and computer are ...

Page 221: ...network settings are correct If you cannot access any website there is a problem on the computer Check the network connection of the computer See the documentation provided with the computer for details The printer has been connected by Ethernet using devices that support IEEE802 3az Energy Efficient Ethernet Solutions When you connect the printer by Ethernet using devices that support IEEE802 3az...

Page 222: ...nd the printer If the problem still occurs devices other than the printer may be causing the problem The Printer Cannot Connect by USB Windows The following causes can be considered The USB cable is not plugged into the electrical outlet correctly Solutions Connect the USB cable securely to the printer and the computer There is a problem with the USB hub Solutions If you are using a USB hub try to...

Page 223: ... port on the computer Connect to a SuperSpeed USB port other than the port that generated the communication error Cannot Print Even Though a Connection has been Established Windows The following causes can be considered There is a problem with the software or data Solutions Make sure that a genuine Epson printer driver EPSON XXXXX is installed If a genuine Epson printer driver is not installed the...

Page 224: ... If unnecessary data remains select Cancel all documents from the Printer menu The printer is pending or offline Solutions Click Print Queue on the printer driver s Maintenance tab If the printer is offline or pending clear the offline or pending setting from the Printer menu The printer is not selected as the default printer Solutions Right click the printer icon in Control Panel View devices and...

Page 225: ...to be changed Solutions Set the Printing Language setting to Auto or PS on the control panel A large number of jobs have been sent Solutions In Windows if a large number of jobs are sent the printer may not print Select Print directly to the printer on the Advanced tab in the printer properties Suddenly the Printer Cannot Print over a Network Connection The problem could be one of the following is...

Page 226: ... a Network Connection Report on page 321 There is a problem with the network settings on the computer Solutions Try accessing any website from your computer to make sure that your computer s network settings are correct If you cannot access any website there is a problem on the computer Check the network connection of the computer See the documentation provided with the computer for details There ...

Page 227: ...N XXXX Series copy 1 are created right click the copied driver icon and then click Remove Device The printer port is not set correctly Solutions Click Print Queue on the printer driver s Maintenance tab Make sure the printer port is set correctly as shown below in Property Port from the Printer menu USB connection USBXXX Network connection EpsonNet Print Port If you cannot change the port select R...

Page 228: ...rformed Cannot Print Even Though a Connection has been Established Mac OS on page 232 Cannot connect to a Network The problem could be one of the following issues Something is wrong with the network devices for Wi Fi connection Solutions Turn off the devices you want to connect to the network Wait for about 10 seconds and then turn on the devices in the following order wireless router computer or ...

Page 229: ...d the computer or smart device even if they are connected to the same network disable the privacy separator on the wireless router See the manual provided with the wireless router for details The IP address is incorrectly assigned Solutions If the IP address assigned to the printer is 169 254 XXX XXX and the subnet mask is 255 255 0 0 the IP address may not be assigned correctly Select Settings Ge...

Page 230: ...he following problems may occur depending on the hub or router that you are using Connection becomes unstable the printer is connected and disconnected again and again Cannot connect to the printer The communication speed becomes slow Follow the steps below to disable IEEE802 3az for the printer and then connect 1 Remove the Ethernet cable connected to the computer and the printer 2 When IEEE802 3...

Page 231: ... Solutions If you are using a USB hub try to connect the printer directly to the computer There is a problem with the USB cable or the USB inlet Solutions If the USB cable cannot be recognized change the port or change the USB cable You need to reconfigure the USB connection Solutions Disconnect the USB cable from the computer Right click on the printer icon displayed on the computer and then sele...

Page 232: ... a lower resolution or a smaller size If you have tried all of the solutions and have not solved the problem try uninstalling and then reinstalling the printer driver Checking if a genuine Epson printer driver is installed Windows on page 206 Checking if a genuine Epson printer driver is installed Mac OS on page 207 Installing or Uninstalling Applications Separately on page 205 There is a problem ...

Page 233: ...then try to make network settings again The printer is not connected to the network Solutions Select Settings General Settings Network Settings Connection Check and then print the network connection report If the report shows that the network connection failed check the network connection report and then follow the printed solutions Printing a Network Connection Report on page 321 There is a probl...

Page 234: ... has not been established Cannot connect to a Network on page 234 Cannot connect to a Network The problem could be one of the following issues Something is wrong with the network devices for Wi Fi connection Solutions Turn off the devices you want to connect to the network Wait for about 10 seconds and then turn on the devices in the following order wireless router computer or smart device and the...

Page 235: ...mputer or smart device even if they are connected to the same network disable the privacy separator on the wireless router See the manual provided with the wireless router for details The IP address is incorrectly assigned Solutions If the IP address assigned to the printer is 169 254 XXX XXX and the subnet mask is 255 255 0 0 the IP address may not be assigned correctly Select Settings General Se...

Page 236: ...vice and then printer Move the printer and computer or smart device closer to the wireless router to help with radio wave communication and then try to make network settings again The printer is not connected to the network Solutions Select Settings General Settings Network Settings Connection Check and then print the network connection report If the report shows that the network connection failed...

Page 237: ...r Connection Checker icon on the desktop Epson Printer Connection Checker starts If there is no icon on the desktop follow the methods below to start Epson Printer Connection Checker Windows 10 Click the start button and then select Epson Software Epson Printer Connection Checker Windows 8 1 Windows 8 Enter the application name in the search charm and then select the displayed icon Windows 7 Click...

Page 238: ...th radio wave communication and then try to make network settings again Devices cannot receive signals from the wireless router because they are too far apart Solutions After moving the computer or the smart device and the printer closer to the wireless router turn off the wireless router and then turn it back on When changing the wireless router the settings do not match the new router Solutions ...

Page 239: ...t mask assigned to the printer Restart the wireless router or reset the network settings for the printer Re setting the Network Connection on page 303 There is a problem with the network settings on the computer Solutions Try accessing any website from your computer to make sure that your computer s network settings are correct If you cannot access any website there is a problem on the computer Ch...

Page 240: ...onfig on a Web Browser on page 406 7 Select the Network Settings tab Wired LAN 8 Select OFF for IEEE 802 3az 9 Click Next 10 Click OK 11 Remove the Ethernet cable connected to the computer and the printer 12 If you disabled IEEE802 3az for the computer in step 2 enable it 13 Connect the Ethernet cables that you removed in step 1 to the computer and the printer If the problem still occurs devices o...

Page 241: ...er is connected to a SuperSpeed USB port If you connect the printer to a SuperSpeed USB port using a USB 2 0 cable a communication error may occur on some computers In this case re connect the printer using one of the following methods Use a USB 3 0 cable Connect to a Hi Speed USB port on the computer Connect to a SuperSpeed USB port other than the port that generated the communication error Canno...

Page 242: ...The printer is recognized but scanning cannot be performed Cannot Scan Even Though a Connection has been Correctly Established Mac OS on page 246 Cannot connect to a Network The problem could be one of the following issues Something is wrong with the network devices for Wi Fi connection Solutions Turn off the devices you want to connect to the network Wait for about 10 seconds and then turn on the...

Page 243: ... computer or smart device even if they are connected to the same network disable the privacy separator on the wireless router See the manual provided with the wireless router for details The IP address is incorrectly assigned Solutions If the IP address assigned to the printer is 169 254 XXX XXX and the subnet mask is 255 255 0 0 the IP address may not be assigned correctly Select Settings General...

Page 244: ...ollowing problems may occur depending on the hub or router that you are using Connection becomes unstable the printer is connected and disconnected again and again Cannot connect to the printer The communication speed becomes slow Follow the steps below to disable IEEE802 3az for the printer and then connect 1 Remove the Ethernet cable connected to the computer and the printer 2 When IEEE802 3az f...

Page 245: ...ou are using a USB hub try to connect the printer directly to the computer There is a problem with the USB cable or the USB inlet If the USB cable cannot be recognized change the port or change the USB cable You need to reconfigure the USB connection Disconnect the USB cable from the computer Right click on the printer icon displayed on the computer and then select Remove Device Next connect the U...

Page 246: ...inter See the following to install Epson iPrint if it is not already installed Application for Printing Easily from a Smart Device Epson iPrint on page 401 1 On the smart device start Epson iPrint 2 Check that the printer name is displayed on the home screen When the printer name is displayed a connection has been successfully established between the smart device and the printer If the following a...

Page 247: ...router When Replacing the Wireless Router on page 303 The SSIDs connected from the computer or smart device and computer are different Solutions When you are using multiple wireless routers at the same time or the wireless router has multiple SSIDs and devices are connected to different SSIDs you cannot connect to the wireless router Connect the computer or smart device to the same SSID as the pri...

Page 248: ...twork settings for the printer Re setting the Network Connection on page 303 There is a problem with the network settings on the smart device Solutions Try accessing any website from your smart device to make sure that your smart device s network settings are correct If you cannot access any website there is a problem on the smart device Check the network connection of the computer See the documen...

Page 249: ...s on the printer Also make sure that the password has not expired Communication error Check the Wi Fi network connection Cannot communicate with a network folder that is registered on the contacts list Check the following Make sure that Use Microsoft network sharing is enabled on the Web Config Select Network MS Network on the Web Config Make sure that the address in the contacts list on the print...

Page 250: ...ure each DNS setting is correct when checking the Web Config Make sure the DNS domain name is correct Cannot Send or Receive Faxes Cannot Send or Receive Faxes The following causes can be considered There are some problems in telephone wall jack Solutions Check that the telephone wall jack works by connecting a phone to it and testing it If you cannot make or receive calls contact your telecommuni...

Page 251: ...Sending faxes without entering an access code in an environment in which a PBX is installed Solutions If your phone system requires an external access code to get an outside line register the access code to the printer and enter hash at the beginning of a fax number when sending The header information for outgoing faxes is not registered Solutions Select Settings General Settings Fax Settings Basi...

Page 252: ... the recipient that the subaddress and password match The data being sent is too large Solutions You can send faxes at a smaller data size using one of the following methods When you send the fax in monochrome enable Direct Send in Fax Fax Settings Fax Send Settings Sending Many Pages of a Monochrome Document Direct Send on page 149 Using the connected phone Sending Faxes Dialing from the External...

Page 253: ... computer The received fax is deleted once it has been saved to the computer The subaddress and password are wrong Solutions When receiving faxes using the subaddress feature check that the subaddress and password are correct Check with the sender that the subaddress and password match The sender s fax number has been registered to the Blocked Number List Solutions Make sure that the sender s numb...

Page 254: ...ient s machine takes a long time to answer Solutions If the recipient machine does not pick up your call within 50 seconds after the printer has finished dialing the call ends with an error Dial using the On Hook feature or using a connected telephone to check how long it takes before you hear a fax tone If it takes more than 50 seconds add pauses after the fax number to send the fax Tap to enter ...

Page 255: ...3 size document ask the recipient if the recipient s machine supports A3 size If you see OK Reduced Size in the fax transmission report the recipient s fax machine does not support A3 size You can print a fax transmission report from Fax Menu Fax Report Last Transmission The originals are not placed correctly Solutions Make sure the original is placed correctly against the alignment marks If the e...

Page 256: ...s disabled under the current settings Solutions Make settings to print received faxes in Settings General Settings Fax Settings Receive Settings Save Forward Settings Cannot Send and Receive Faxes Windows Make sure the computer and the printer are connected correctly The cause and solution to the problem differ depending on whether or not they are connected Checking the Connection Status Use Epson...

Page 257: ... be performed Cannot Print Even Though a Connection has been Established Windows on page 223 Cannot connect to a Network The problem could be one of the following issues Something is wrong with the network devices for Wi Fi connection Solutions Turn off the devices you want to connect to the network Wait for about 10 seconds and then turn on the devices in the following order wireless router compu...

Page 258: ...mputer or smart device even if they are connected to the same network disable the privacy separator on the wireless router See the manual provided with the wireless router for details The IP address is incorrectly assigned Solutions If the IP address assigned to the printer is 169 254 XXX XXX and the subnet mask is 255 255 0 0 the IP address may not be assigned correctly Select Settings General Se...

Page 259: ...vided with the computer for details 3 Connect the computer and the printer with an Ethernet cable directly 4 On the printer print a network connection report Printing a Network Connection Report on page 321 5 Check the printer s IP address on the network connection report 6 On the computer access Web Config Launch a Web browser and then enter the printer s IP address Running Web Config on a Web Br...

Page 260: ...ice Next connect the USB cable to the computer If you cannot use a USB cable reset the USB connection by following the steps for changing the method of connecting to a computer See the related information link below for details Making Settings for Connecting to the Computer on page 303 The printer is connected to a SuperSpeed USB port Solutions If you connect the printer to a SuperSpeed USB port u...

Page 261: ... printers in Hardware and Sound or Hardware Windows Vista Click the start button and select Control Panel Printers in Hardware and Sound Windows XP Click the start button and select Settings Control Panel Printers and Other Hardware Printers and Faxes User authentication failed when a fax is sent from a computer Solutions Set the username and password in the printer driver When sending a fax from ...

Page 262: ...Cannot Print Even Though a Connection has been Established Mac OS on page 232 Cannot connect to a Network The problem could be one of the following issues Something is wrong with the network devices for Wi Fi connection Solutions Turn off the devices you want to connect to the network Wait for about 10 seconds and then turn on the devices in the following order wireless router computer or smart de...

Page 263: ...mputer or smart device even if they are connected to the same network disable the privacy separator on the wireless router See the manual provided with the wireless router for details The IP address is incorrectly assigned Solutions If the IP address assigned to the printer is 169 254 XXX XXX and the subnet mask is 255 255 0 0 the IP address may not be assigned correctly Select Settings General Se...

Page 264: ...vided with the computer for details 3 Connect the computer and the printer with an Ethernet cable directly 4 On the printer print a network connection report Printing a Network Connection Report on page 321 5 Check the printer s IP address on the network connection report 6 On the computer access Web Config Launch a Web browser and then enter the printer s IP address Running Web Config on a Web Br...

Page 265: ...ice Next connect the USB cable to the computer If you cannot use a USB cable reset the USB connection by following the steps for changing the method of connecting to a computer See the related information link below for details Making Settings for Connecting to the Computer on page 303 The printer is connected to a SuperSpeed USB port Solutions If you connect the printer to a SuperSpeed USB port u...

Page 266: ...name and password in the printer driver When sending a fax from a computer when the security function that allows administrators to restrict users from changing the printer s fax function is set user authentication is performed with the username and password set in the printer driver There are some problems with fax connection and fax settings Solutions Try the resolutions for fax connection and f...

Page 267: ... the computer due to the access control settings Contact your printer administrator 107 User authentication failed The job has been canceled Make sure that the user name and password are correct Tap Settings General Settings System Administration Security Settings Access Control Enable the user restriction function and then allow the job without an authentication information 108 Confidential job d...

Page 268: ... due to a lack of available memory Only one side will be printed Try the methods below to reduce the size of the print data Change to a smaller paper size Simplify the data by reducing the number of images in the print data or reducing the number of font types 141 Error in the printer s HDD The job has been canceled Contact Epson support or an authorized Epson service provider to replace the HDD 1...

Page 269: ...available to save the data in the memory device Increase the storage space in the memory device Reduce the number of documents Lower the scanning resolution or increase the compression ratio to reduce the size of the scanned image 302 The memory device is write protected Disable write protection on the memory device 303 No folder has been created to save the scanned image Insert another memory dev...

Page 270: ...has occurred Make sure that the signing certificate setting is correct Make sure that the printer s time setting is correct 321 A DNS error has occurred Tap Settings General Settings Network Settings Advanced TCP IP and then check the DNS settings Check the DNS settings for the server the computer or the access point 322 An authentication error has occurred Check the Location settings 323 A commun...

Page 271: ... A communication error has occurred Check the connections for the printer and the computer If you are connecting over a network print a network connection report to check if the printer is connected to the network Make sure that Document Capture Pro is installed on the computer 350 An FTPS HTTPS certificate error has occurred Make sure that the date time and time difference settings are correct Ru...

Page 272: ...s occurred Tap Settings General Settings Fax Settings Receive Settings Save Forward Settings and then check the settings of the folder selected in Destination 423 A communication error has occurred Print a network connection report to check if the printer is connected to the network Tap Settings General Settings Fax Settings Receive Settings Save Forward Settings and select on the box registered T...

Page 273: ...ning in Quiet Mode Select on the home screen and then select Off Drying takes a while for 2 sided printing Solutions For 2 sided printing one side of paper is printed and dried and then the other side is printed Because the drying time differs depending on the environment such as temperature or humidity or the print data the printing speed may be slower Depending on the print data and environment ...

Page 274: ... Solutions Turn off the printer and then wipe the screen using a soft dry cloth If the screen is smeared it may not respond Cannot Operate from the Control Panel When the user feature restriction is enabled a user ID and password are required to print Solutions If you do not know the password contact your printer administrator x is Displayed on the Screen and you Cannot Select Photos The image fil...

Page 275: ...e Forward Settings Save to Memory Device of Create a folder to save fax data You cannot use the external memory unless you set this setting The memory device is write protected Solutions Disable write protection on the memory device There is not enough free space on the memory device Solutions Delete unnesesary data or insert another memory device Operation Sounds Are Loud Quiet Mode is disabled S...

Page 276: ...e with LCD Screen Touch The printer will not return from sleep mode power saving until you press the P button Slight Electric Shock when Touching the Pinter Many peripherals are connected to the computer Solutions If many peripherals are connected to the computer you may feel a slight electric shock when touching the printer Install a ground wire to the computer that is connected to the printer Se...

Page 277: ...error message is displayed on the LCD screen follow the on screen instructions or the solutions below to solve the problem If a message is displayed when you cannot scan to the shared folder from the control panel see the related information below Error Messages Solutions Printer error Turn the power off and on again For details see your documentation Remove any paper in the printer and disconnect...

Page 278: ...de after selecting PBX Use hash instead of the actual access code when entering an outside fax number This ensures the communication If the error message is still displayed set the Dial Tone Detection settings to disabled However disabling this feature may drop the first digit of a fax number and send the fax to the wrong number Failed to receive faxes because the fax data capacity is full Touch t...

Page 279: ...ouch the protruding parts to avoid injury cImportant Remove the jammed paper carefully Removing the paper vigorously may cause damage to the printer Preventing Paper Jams Check the following if paper jams occur frequently Place the printer on a flat surface and operate in the recommended environmental conditions Environmental Specifications on page 448 Use the paper supported by this printer Avail...

Page 280: ...m temperature for at least 12 hours before using it Do not touch the sections shown in the illustration Doing so may prevent normal operation and printing Install all ink cartridges otherwise you cannot print Do not turn off the printer during ink charging If the ink charging is incomplete you may not be able to print Do not leave the printer with the ink cartridges removed or do not turn off the ...

Page 281: ...environmental conditions such as temperature Do not drop or knock it against hard objects otherwise the ink may leak Ink Consumption To maintain optimum print head performance some ink is consumed from all cartridges not only during printing but also during maintenance operations such as print head cleaning The ink in the ink cartridges supplied with your printer is partly used during initial setu...

Page 282: ... to stop printing when the absorbing capacity of the maintenance box has reached its limit Whether and how often this is required will vary according to the number of pages you print the type of material that you print and the number of cleaning cycles that the printer performs When a message is displayed prompting you to replace the maintenance box refer to the animations displayed on the control...

Page 283: ... nozzles are clogged If you have not used the printer for a long time the print head nozzles may be clogged and ink drops may not be discharged Checking the Clogged Nozzles on page 198 Printout Comes Out as a Blank Sheet Multiple sheets of paper are fed into the printer at the same time Solutions See the following to prevent multiple sheets of paper being fed into the printer at the same time Seve...

Page 284: ...o many sheets are loaded in the printer Solutions Do not load more than the maximum number of sheets specified for the paper For plain paper do not load above the line indicated by the triangle symbol on the edge guide Available Paper and Capacities on page 392 The paper is curled Solutions Place the paper on a flat surface to check if it is curled If it is flatten it Paper is wet Solutions Check ...

Page 285: ...ter enabling Thick Paper reduce the print density The back of the paper was printed before the side that had already been printed was dry Solutions When performing manual 2 sided printing make sure that the ink is completely dry before reloading the paper When printing using automatic 2 sided printing the print density is too high and the drying time is too short Solutions When using the automatic...

Page 286: ...n click Advanced Change the Scene Correction setting from Automatic to any other option If changing the setting does not work use any color correction method other than PhotoEnhance in Color Management Advanced Menu Options for JPEG Settings on page 97 Adjusting the Print Color on page 72 Grayscale sections and monochrome photos are printed using black and color inks Solutions In the Windows print...

Page 287: ...haracters Are Incorrect or Garbled The following causes can be considered The USB cable is not connected correctly Solutions Connect the USB cable securely to the printer and the computer There is a job waiting to be printed Solutions If there are any paused print jobs printed characters may be corrupted The computer has been manually put into the Hibernate mode or the Sleep mode while printing So...

Page 288: ...ge the data format such as Adobe Photoshop make sure that the settings in the application match the settings in the printer driver EPS files made in binary format may not be printed correctly Set the format to ASCII when making EPS files in an application For Windows the printer cannot print binary data when it is connected to the computer using a USB interface Set the Output Protocol setting on t...

Page 289: ...ged Checking the Clogged Nozzles on page 198 Blurry Copies Vertical Banding or Misalignment The following causes can be considered The originals are folded or wrinkled Solutions When using the ADF Do not place the originals on in ADF Place the originals on the scanner glass instead When using the scanner glass Flatten out the folds and wrinkles in the originals as much as possible When placing ori...

Page 290: ...horizontal banding perpendicular to the printing direction appears or the top or bottom of the paper is smeared load paper in the correct direction and slide the edge guides to the edges of the paper Loading Paper on page 37 The paper path is smeared Solutions When vertical banding horizontal to the printing direction appears or the paper is smeared clean the paper path The paper is curled Solutio...

Page 291: ...ns Select the appropriate paper size setting The originals are not placed correctly Solutions Make sure the original is placed correctly against the alignment marks If the edge of the scanned image is missing move the original slightly away from the edge of the scanner glass You cannot scan the area within approximately 1 5 mm 0 06 in from the edge of the scanner glass Placing Originals on page 42...

Page 292: ...e 200 There is dust or dirt on the ADF or originals Solutions Clean the ADF and remove any dust or dirt that adheres to the originals Cleaning the ADF on page 201 The original was pressed with too much force Solutions If you press with too much force blurring smudges and spots may occur Do not press with too much force on the original or the document cover Placing Originals on page 42 The copy den...

Page 293: ...n Image of the Reverse Side of the Original Appears in the Copied Image The following causes can be considered When scanning thin originals images on the back may be scanned at the same time Solutions Place the original on the scanner glass and then place a piece of black paper over it Placing Originals on page 42 The copy density setting is too high Solutions Lower the copy density setting Basic ...

Page 294: ...as pressed with too much force Solutions If you press with too much force blurring smudges and spots may occur Do not press with too much force on the original or the document cover Placing Originals on page 42 Straight Lines Appear when Scanning from ADF There is dust or dirt on the ADF or originals Solutions Clean the ADF and remove any dust or dirt that adheres to the originals Cleaning the ADF...

Page 295: ...t does not lift up and remains in close contact with the surface Offset Appears in the Background of Scanned Images When scanning thin originals images on the back may be scanned at the same time Solutions When scanning from the scanner glass place black paper or a desk pad over the original Placing Originals on page 42 Cannot Scan the Correct Area on the Scanner Glass The originals are not placed...

Page 296: ...scanning software settings Solutions Use Epson Scan 2 Utility to initialize the settings for the scanner driver Epson Scan 2 Note Epson Scan 2 Utility is an application that comes with Epson Scan 2 1 Start the Epson Scan 2 Utility Windows 10 Click the start button and then select EPSON Epson Scan 2 Utility Windows 8 1 Windows 8 Enter the application name in the search charm and then select the dis...

Page 297: ...ce Solutions If you press with too much force blurring smudges and spots may occur Do not press with too much force on the original or the document cover Placing Originals on page 42 Straight Lines Appear when Sending Faxes from the ADF The following causes can be considered There is dust or dirt on the ADF or originals Solutions Clean the ADF and remove any dust or dirt that adheres to the origin...

Page 298: ... Ultra Fine but you send the fax without enabling Direct Send the fax may be sent at a lower resolution ECM setting is disabled Solutions Select Settings General Settings Fax Settings Basic Settings and enable the ECM setting on the control panel This may clear errors that occur due to connection problems Note that the speed of sending and receiving faxes may be slower than when ECM is disabled An...

Page 299: ...to send faxes at a higher quality Cannot Solve Problem After Trying All Solutions If you cannot solve the problem after trying all of the solutions contact Epson support If you cannot solve printing or copying problems see the following related information Related Information Cannot Solve Printing or Copying Problems on page 299 Cannot Solve Printing or Copying Problems Try the following problems ...

Page 300: ... of genuine Epson ink cartridges The use of non genuine ink cartridges may cause print quality to decline Ink Cartridge Codes on page 396 Make sure that there are no paper fragments left inside the printer Check the paper Check if the paper is curled or loaded with the printable side facing up Paper Handling Precautions on page 35 Available Paper and Capacities on page 392 Unavailable Paper Types ...

Page 301: ...puter or Devices Connecting to a Printer that has been Connected to the Network 302 Re setting the Network Connection 303 Connecting a Smart Device and Printer Directly Wi Fi Direct 309 Checking the Network Connection Status 320 ...

Page 302: ...following website and then enter the product name Go to Setup and then start setting up http epson sn Setting up using the software disc only for the models that come with a software disc and users with Windows computers with disc drives Insert the software disc into the computer and then follow the on screen instructions Selecting the Printer Follow the on screen instructions until the following ...

Page 303: ...n you replace the wireless router make settings for the connection between the computer or the smart device and the printer You need to make these settings if you change your Internet service provider and so on Making Settings for Connecting to the Computer We recommend using the installer to connect the printer to a computer You can run the installer using one of the following methods Setting up ...

Page 304: ...mart device To use the printer from a smart device set up from the following website Access to the website from the smart device that you want to connect to the printer http epson sn Setup When Changing the Computer When changing the computer make connection settings between the computer and the printer Making Settings for Connecting to the Computer We recommend using the installer to connect the ...

Page 305: ...etwork Connection from Wi Fi to Ethernet Follow the steps below to change from a Wi Fi connection to an Ethernet connection 1 Select Settings on the home screen 2 Select General Settings Network Settings Wired LAN Setup 3 Follow the on screen instructions Changing from USB to a Network Connection Using the installer and re set up in a different connection method Setting up from the website Access ...

Page 306: ...ct Your Operation screen and then click Next Select the network connection that you want to use Connect via wireless network Wi Fi or Connect via wired LAN Ethernet and then click Next Follow the on screen instructions Adding or Replacing the Computer or Devices Re setting the Network Connection Changing t 306 ...

Page 307: ...and Password You can set up a Wi Fi network by entering the information necessary to connect to a wireless router from the printer s control panel To set up using this method you need the SSID and password for a wireless router Note If you are using an wireless router with its default settings the SSID and password are on the label If you do not know the SSID and password contact the person who se...

Page 308: ...following conditions are met you can set up by using this method The wireless router is compatible with WPS Wi Fi Protected Setup The current Wi Fi connection was established by pressing a button on the wireless router Note If you cannot find the button or you are setting up using the software see the documentation provided with the wireless router 1 Tap on the home screen 2 Tap Router 3 Tap Start...

Page 309: ...omplete see the related information link below for details Note See the documentation provided with your wireless router for details on entering a PIN code Related Information Checking the Network Connection Status on page 320 Connecting a Smart Device and Printer Directly Wi Fi Direct Wi Fi Direct Simple AP allows you to connect a smart device directly to the printer without a wireless router and...

Page 310: ...ditions are required to use this function If your environment does not match these conditions you can connect by selecting Other OS Devices See the related information link below for details on connecting iOS 11 or later Using the standard camera application to scan the QR code Epson iPrint version 7 0 or later Epson printing app such as Epson iPrint is used to print from a smart device Install Ep...

Page 311: ...e Use the Camera app for iOS 11 or later You cannot connect to the printer using the Camera app for iOS 10 or earlier Also you cannot connect using an app for scanning QR codes If you cannot connect select Other Methods on the printer s control panel See the related information link below for details on connecting Adding or Replacing the Computer or Devices Connecting a Smart Device and Printer Di...

Page 312: ...anel select Next 9 On the iPhone iPad or iPod touch start Epson printing app Examples of Epson printing apps 10 On the Epson printing app screen tap Printer is not selected 11 Select the printer that you want to connect to Adding or Replacing the Computer or Devices Connecting a Smart Device and Printer Directly Wi 312 ...

Page 313: ...s method allows you to connect the printer directly to your Android device without a wireless router The following conditions are required to use this function Android 4 4 or later Epson iPrint version 7 0 or later Epson iPrint is used to print from a smart device Install Epson iPrint on the smart device in advance Note You only need to make these settings for the printer and the smart device that...

Page 314: ... device start Epson iPrint 6 On the Epson iPrint screen tap Printer is not selected 7 Select the printer that you want to connect to Adding or Replacing the Computer or Devices Connecting a Smart Device and Printer Directly Wi 314 ...

Page 315: ... name SSID on the smart device s Wi Fi screen to connect them again Related Information Application for Printing Easily from a Smart Device Epson iPrint on page 401 Connecting to Devices other than iOS and Android using Wi Fi Direct on page 315 Connecting to Devices other than iOS and Android using Wi Fi Direct This method allows you to connect the printer directly to smart devices without a wirel...

Page 316: ...4 Tap Other OS Devices The Network Name SSID and Password for Wi Fi Direct for the printer are displayed Adding or Replacing the Computer or Devices Connecting a Smart Device and Printer Directly Wi 316 ...

Page 317: ...nter s control panel and then enter the password 6 On the printer s control panel select Next 7 On the smart device start Epson printing app Examples of Epson printing apps Adding or Replacing the Computer or Devices Connecting a Smart Device and Printer Directly Wi 317 ...

Page 318: ...en to connect them again Related Information Application for Printing Easily from a Smart Device Epson iPrint on page 401 Disconnecting Wi Fi Direct Simple AP Connection There are two methods available to disable a Wi Fi Direct Simple AP connection you can disable all connections by using the printer s control panel or disable each connection from the computer or the smart device When you want to ...

Page 319: ...anel You can enter up to 22 characters When changing the network name SSID all connected devices are disconnected Use the new network name SSID if you want to re connect the device Change Password Change the Wi Fi Direct simple AP password for connecting to the printer to your arbitrary value You can set the password in ASCII characters that is displayed on the software keyboard on the control pan...

Page 320: ...on Status You can check the network connection status in the following way Related Information Checking the Network Connection Status from the Control Panel on page 320 Printing a Network Connection Report on page 321 Checking the Network Connection Status from the Control Panel You can check the network connection status using the network icon or the network information on the printer s control p...

Page 321: ...onnections Email Server Status Displays the network information for email server Print Status Sheet Prints a network status sheet The information for Ethernet Wi Fi Wi Fi Direct and so on is printed on two or more pages Printing a Network Connection Report You can print a network connection report to check the status between the printer and the wireless router 1 Select Settings on the home screen ...

Page 322: ... Messages on the Network Environment Related Information E 1 on page 323 E 2 E 3 E 7 on page 323 E 5 on page 324 E 6 on page 324 E 8 on page 324 E 9 on page 325 E 10 on page 325 E 11 on page 325 E 12 on page 326 E 13 on page 326 Message on the Network Environment on page 327 Adding or Replacing the Computer or Devices Checking the Network Connection Status Printi 322 ...

Page 323: ... Makes sure your SSID uses only ASCII characters alphanumeric characters and symbols The printer cannot display an SSID that contains non ASCII characters Makes sure you know your SSID and password before connecting to the wireless router If you are using a wireless router with its default settings the SSID and password are located on a label on the wireless router If you do not know your SSID and...

Page 324: ...eless router is using shared authentication with WEP security make sure the authentication key and index are correct If the number of connectable devices on the wireless router is less than the number of network devices that you want to connect make settings on the wireless router to increase the number of connectable devices See the documentation provided with the wireless router to make settings...

Page 325: ...d on Network addresses IP address subnet mask and default gateway are correct if you have set the printer s Obtain IP Address to Manual Reset the network address if they are incorrect You can check the IP address subnet mask and default gateway from the Network Status part on the network connection report Related Information Network Settings on page 416 E 11 Solutions Check the following The defau...

Page 326: ...the Computer on page 304 E 13 Solutions Check the following Network devices such as a wireless router hub and router are turned on The TCP IP Setup for network devices has not been set up manually If the printer s TCP IP Setup is set automatically while the TCP IP Setup for other network devices is performed manually the printer s network may differ from the network for other devices If it still d...

Page 327: ... of wireless devices which can be connected simultaneously and the number of connected devices by checking the network status sheet or the printer s control panel The same SSID as Wi Fi Direct exists in the environment Change the Wi Fi Direct SSID if you cannot connect a smart device to the printer On the printer s control panel go to Wi Fi Direct Setup screen and select the menu to change the set...

Page 328: ...re multiple DHCP servers on the same network you can find out the actual address assigned to the computer the referred DNS server etc Format ipconfig all Examples pathping command You can confirm the list of routers passing through the destination host and the routing of communication Format pathping xxx xxx xxx xxx Examples pathping 192 0 2 222 Adding or Replacing the Computer or Devices Checking...

Page 329: ...ional Items 330 Access Point 333 High Capacity Tray 333 Staple Finisher 336 Booklet Finisher 351 Settings Menu List When Finisher is Installed 373 Super G3 G3 Multi Fax Board 374 10 100 1000 Base T Ethernet 379 Paper Cassette Lock 389 ...

Page 330: ... 336 B Finisher Bridge Unit C12C935101 C12C935161 For users in India Use this when installed with the staple finisher or booklet finisher C High Capacity Tray C12C933041 Allows you to load up to Approx 3000 sheets of plain paper 80 g m2 High Capacity Tray on page 333 D Paper Cassette Lock C12C933231 Locks the paper cassette when the administrator wants to manage paper Paper Cassette Lock on page 3...

Page 331: ... users in Australia and New Zealand C12C935081 For users in India C12C935581 For users in Taiwan Sorts saddle stitches folds and staples the paper before ejecting it Punches holes using the optional hole punch unit Booklet Finisher on page 351 B Finisher Bridge Unit C12C935101 C12C935161 For users in India Use this when installed with the staple finisher or booklet finisher C High Capacity Tray C1...

Page 332: ... 4 Hole Punch Unit C12C935171 Punches holes at 70 mm intervals B 2 3 Hole Punch Unit C12C935181 Punches holes at 80 mm intervals C Staple Cartridge C12C935401 For flat stitching D Staple Cartridge C12C935411 For saddle stitching No Optional Item Code Overview A 10 100 1000 Base T Ethernet C12C934471 C12C934481 For users in India Two wired LAN networks are available The communication speed is a hig...

Page 333: ...es by adding a fax board This allows you to send to a number of destinations in a short time or you can dedicate one line to receiving faxes thereby reducing the time that you cannot receive calls External phones are not available Super G3 G3 Multi Fax Board on page 374 Access Point The following access points are shown in the guide on the LCD screen when a paper jam occurs Numbers S7 to S10 are o...

Page 334: ...k the start button and select Control Panel Hardware and Sound Scanner and Cameras and then check if the printer is displayed Right click on your printer select Printer properties and then click the Optional Settings Windows Vista Windows Server 2008 Click the start button and then select Control Panel Printers in Hardware and Sound Right click on your printer select Property and then click Option...

Page 335: ...ns to remove the jammed paper including any torn pieces The LCD screen displays an animation that shows you how to remove jammed paper Next select OK to clear the error Caution Never touch the buttons on the control panel while your hand is inside the printer If the printer starts operating it could cause an injury Be careful not to touch the protruding parts to avoid injury cImportant Remove the ...

Page 336: ...before ejecting it Punches holes using the optional hole punch unit Staple Finisher Part Names No Optional Item Overview A1 Staple Finisher Sorts and staples paper before ejecting it Punches holes using the optional hole punch unit B Finisher Bridge Unit To operate the staple finisher or booklet finisher you need to install the finisher bridge unit A Finisher Tray Holds sorted or stapled documents...

Page 337: ...lect Finisher tray When faxing Tap Settings General Settings Printer Settings Output Fax and then select Output tray or Finisher tray When printing from a computer memory device and so on Tap Settings General Settings Printer Settings Output Other and then select Finisher tray When printing from a computer you can specify whether or not to use the finisher unit from the Output Tray menu on the pri...

Page 338: ...elect Auto Select or Face Down Tray as theOutput Tray setting The printouts are stacked in the Face Down Tray Shift Sort Offsets each set of copies when printing multiple copies Auto Select or Finisher Tray must be selected as the Output Tray setting Print Settings Windows 1 On the printer driver s Finishing tab select the method for stacking multiple copies from the Sort setting 2 Set the other i...

Page 339: ...ons for Finishing on page 83 Print Settings Mac OS PostScript 1 Select Printer Features from the pop up menu and then select Output from Feature Sets 2 Select an option from the Sort setting 3 Set the other items and then click OK 4 Click Print Related Information Printing from the PostScript Printer Driver on Mac OS on page 88 Menu Options for Printer Features on page 91 Stapling Each Set of Copi...

Page 340: ...nt Related Information Printing a Document Using the PostScript Printer Driver Windows on page 74 Advanced Options on page 78 Print Settings Mac OS 1 Select Finishing from the pop up menu and then select the stapling position from Staple 2 Set the other items and then click OK 3 Click Print Related Information Printing from a Computer Mac OS on page 79 Menu Options for Finishing on page 83 Print S...

Page 341: ...er cImportant Adjust the data so that it is not printed at the punch position If you punch on the printed area it may cause punch failure or a paper jam Print Settings Windows 1 On the printer driver s Finishing tab select the hole punching position from Punch 2 Set the other items and then click OK 3 Click Print Related Information Printing from a Computer Windows on page 48 Finishing Tab on page...

Page 342: ...Features from the pop up menu and then select Output from Feature Sets 2 Select the hole punching position from Punch 3 Set the other items and then click OK 4 Click Print Related Information Printing from the PostScript Printer Driver on Mac OS on page 88 Menu Options for Printer Features on page 91 Stacking Each Set of Copies by Sorting from a Memory Device You can print JPEG PDF and TIFF files ...

Page 343: ...h holes cImportant Adjust the data so that it is not printed at the punch position If you punch on the printed area it may cause punch failure or a paper jam 1 Connect the memory device to the printer s external interface USB port Inserting an External USB Device on page 46 2 Select Memory Device on the home screen 3 Select the file type and the file you want to print 4 Select the Advanced tab and...

Page 344: ...elect Finishing 5 Select Shift Sort in Eject Paper 6 Tap x Printing with Stapling or Punch Holes from Storage You can print files from storage and staple them or add punch holes cImportant Adjust the data so that it is not printed at the punch position If you punch on the printed area it may cause punch failure or a paper jam 1 Select Storage on the home screen 2 Select the folder in which the fil...

Page 345: ...setting each set of copies 1 Place the originals Placing Originals on page 42 2 Select Copy on the home screen 3 Select the Basic Settings tab and then select Finishing 4 Select Shift Sort in Eject Paper and then select OK 5 Tap x Copying and Stapling or Punching Holes You can copy originals and staple them or add punch holes Using Optional Items Staple Finisher Using the Staple Finisher 345 ...

Page 346: ...dge a message is displayed on the LCD screen Follow the on screen instructions to replace the cartridge Removing Punch Scraps from the Staple Finisher When it is time to remove punch scraps a message is displayed on the LCD screen Follow the on screen instructions to remove punch scraps Problems with the Staple Finisher The Staple Finisher is not Recognized Set the optional unit in the printer dri...

Page 347: ...the paper vigorously may cause damage to the printer Cannot Staple Paper edges are not aligned You can reduce paper misalignments by enabling Settings General Settings Printer Settings Optimize Finishing Staple Note that printing may take longer Menu Options for Printing from a Computer When Staple Finisher Installed Finishing Tab Windows When Staple Finisher Installed Sort Shift Sort Offsets each...

Page 348: ...lect this option only when you select Auto Select or Finisher Tray as the Output Tray setting Staple Select the staple location Punch Select the punch hole location Displayed when the punch unit is installed Related Information Menu Options for Finishing on page 83 Menu Options for Printer FeaturesMac OS PostScript When Staple Finisher Installed Feature Sets Sort Shift Sort Offsets each set of cop...

Page 349: ...e Finisher installed Eject Paper Shift Sort Offset each set of copies Staple Select the staple location Punch Select the location for the punch holes Menu Options for Copying When Staple Finisher Installed You can find the menu on the printer s control panel below Copy Basic Settings Finishing When Staple Finisher installed Eject Paper Shift Sort Offset each set of copies Staple Select the staple ...

Page 350: ...50 sets or 1500 sheets Whichever comes first Shift Ejecting Available Paper Sizes A3 B4 A4 B5 Legal Letter Staple 1 Available Paper Sizes A3 B4 A4 B5 Legal Letter Amount of Available Paper 60 to 90 g m2 A4 B5 Letter 50 sheets A3 B4 Legal 30 sheets 91 to 105 g m2 A4 B5 Letter 30 sheets A3 B4 Legal 20 sheets You can only use one sheet of thick paper up to 160 g m2 for the front and back cover Staple...

Page 351: ...Depth 757 mm 29 8 in Height 1243 mm 48 9 in Weight Approx 310 6 kg 1 Includes 5000 staples 2 You need the optional hole punch unit 3 Supplied from the printer Booklet Finisher Sorts saddle stitches folds and staples the paper before ejecting it Punches holes using the optional hole punch unit Using Optional Items Booklet Finisher 351 ...

Page 352: ...ou need to install the finisher bridge unit A Staple Cartridge For saddle stitching B Finisher Tray Holds sorted or stapled documents C Output tray Mainly stores received faxes D Staple Cartridge For flat stitching E Inner Unit Pull out when a paper jam occurs F Punch waste tray Collects punch hole scraps G Booklet Tray Holds sorted or stapled documents Ejecting Documents Continuously on page 366 ...

Page 353: ...o use the finisher unit from the Output Tray menu on the printer driver cImportant When using the finisher tray do not remove your printouts while the print job is still in progress The print position may be misaligned and the staple position may move from its original position Using the Booklet Finisher Stacking Each Set of Copies by Sorting from a Computer You can sort the printouts by stacking ...

Page 354: ...48 Finishing Tab on page 51 Print Settings Windows PostScript 1 On the printer driver s Advanced Options click Printer Features in Document Options 2 Select the method for stacking multiple copies from the Sort setting 3 Set the other items and then click OK 4 Click Print Related Information Printing a Document Using the PostScript Printer Driver Windows on page 74 Advanced Options on page 78 Prin...

Page 355: ...use the optional staple finisher or booklet finisher to staple the printed paper Print Settings Windows 1 On the printer driver s Finishing tab select the stapling position from Staple 2 Set the other items and then click OK 3 Click Print Related Information Printing from a Computer Windows on page 48 Finishing Tab on page 51 Print Settings Windows PostScript 1 On the printer driver s Advanced Opt...

Page 356: ...and then select Output from Feature Sets 2 Select the stapling position from Staple 3 Set the other items and then click OK 4 Click Print Related Information Printing from the PostScript Printer Driver on Mac OS on page 88 Menu Options for Printer Features on page 91 Punching Each Set of Copies from a Computer You can use the optional staple finisher or booklet finisher and then the punch unit to ...

Page 357: ...he printer driver s Advanced Options click Printer Features in Document Options 2 Select the hole punching position from Punch 3 Set the other items and then click OK 4 Click Print Related Information Printing a Document Using the PostScript Printer Driver Windows on page 74 Advanced Options on page 78 Print Settings Mac OS 1 Select Finishing from the pop up menu and then select the hole punching ...

Page 358: ...Outside Fold Print Inside or Fold and Saddle Stitch from Fold Saddle Stitch 2 Click Settings set the Binding Edgethe and so on and then click OK 3 Set the other items and then click OK Note If booklets or paper remain in the booklet tray you will not be able to start bookbinding printing Make sure there is nothing on the booklet tray If you want to print on one side set 2 Sided Printing on the Mai...

Page 359: ...klet tray you will not be able to start bookbinding printing Make sure there is nothing on the booklet tray 3 Click Print Related Information Printing from a Computer Mac OS on page 79 Menu Options for Finishing on page 83 Print Settings Mac OS PostScript 1 Select Printer Features from the pop up menu and then select Output from Feature Sets 2 Select Fold or Fold and Saddle from Fold Saddle 3 Set ...

Page 360: ...lect the Advanced tab and then select Finishing 5 Select Shift Sort in Eject Paper 6 Tap x Printing with Stapling or Punch Holes from a Memory Device You can print JPEG PDF and TIFF files from a memory device and staple them or add punch holes cImportant Adjust the data so that it is not printed at the punch position If you punch on the printed area it may cause punch failure or a paper jam 1 Conn...

Page 361: ...s by Sorting from Storage You can print files from storage and sort by offsetting each set of copies 1 Select Storage on the home screen 2 Select the folder in which the file that you want to print is saved and then select the file 3 Select Print Settings 4 Select the Basic Settings tab and then select Finishing 5 Select Shift Sort in Eject Paper 6 Tap x Using Optional Items Booklet Finisher Using...

Page 362: ...u punch on the printed area it may cause punch failure or a paper jam 1 Select Storage on the home screen 2 Select the folder in which the file that you want to print is saved and then select the file 3 Select Print Settings 4 Select the Basic Settings tab and then select Finishing 5 Select the location in Staple or Punch 6 Tap x Using Optional Items Booklet Finisher Using the Booklet Finisher 362...

Page 363: ...lect the Basic Settings tab and then select Booklet 5 Select Saddle Stitch or Half Fold and then enable the setting 6 Make detailed settings such as the number of sheets for saddle stitching or folding and the paper settings Note If booklets or paper remain in the booklet tray you will not be able to start bookbinding printing Make sure there is nothing on the booklet tray 7 Tap x Stacking Each Se...

Page 364: ...ch holes cImportant Adjust the data so that it is not printed at the punch position If you punch on the printed area it may cause punch failure or a paper jam 1 Place the originals Placing Originals on page 42 2 Select Copy on the home screen 3 Select the Basic Settings tab and then select Finishing 4 Select the staple position in the Staple option or the punch holes position in the Punch option a...

Page 365: ...t Booklet Booklet and then enable Booklet 7 Specify the biding position and binding margin and then select OK 8 Select Saddle Stitch or Half Fold and then enable the setting 9 Specify the details as the number of sheet for saddle stitch or half fold and paper setting Note If booklets or paper remain in the booklet tray you will not be able to start bookbinding printing Make sure there is nothing o...

Page 366: ...h the Booklet Finisher The Booklet Finisher is not Recognized Set the optional unit in the printer driver Related Information Setting the Booklet Finisher in the Printer Driver on page 353 Paper is not Ejected to the Booklet Finisher Remove any scraps of paper left inside the booklet finisher Remove any objects that are around the booklet finisher Paper or Staples Get Jammed in the Booklet Finishe...

Page 367: ...ay cause damage to the printer Cannot Staple Paper edges are not aligned You can reduce paper misalignments by enabling Settings General Settings Printer Settings Optimize Finishing Staple Note that printing may take longer Menu Options for Printing from a Computer When Booklet Finisher Installed Finishing Tab Windows When Booklet Finisher Installed Sort Shift Sort Offsets each set of copies You c...

Page 368: ...taple Select the staple location Punch Select the punch hole location Displayed when the punch unit is installed Fold Saddle Stitch Select whether to fold or fold and saddle stitch the print outs Related Information Advanced Options on page 78 Menu Options for FinishingMac OS When Booklet Finisher Installed Sort Shift Sort Offsets each set of copies You can select this option only when you select ...

Page 369: ...ddle stitch the print outs Related Information Menu Options for Printer Features on page 91 Menu Options for Printing from Memory Devices or Storage When Staple Finisher Installed Select the following on the printer s control panel Select Memory Device select the file type and then select the Advanced tab Select Storage and then select the folder and file Select Print Settings Basic Settings tab F...

Page 370: ...he printouts Paper Setting Select the paper source in which you loaded the paper for the covers Half Fold Specify these settings when you want to make the printouts half folded This menu is displayed only when the half fold function is enabled Half Fold Allows you to make the printouts half folded Sheets per Fold Specify the number of page for half fold Split Allows you to split printouts when the...

Page 371: ... of page for saddle stiches Split Allows you to print separately Cover Allows you to add the covers to the copies Paper Setting Select the paper source in which you loaded the paper for the covers Half Fold Specfy these settings when you want to make the copies half folded This menu is displayed only when the half fold function is enabled Half Fold Allows you to make the copies half folded Sheets ...

Page 372: ...izes A3 B4 A4 B5 Legal Letter Staple 1 Available Paper Sizes A3 B4 A4 B5 Legal Letter Amount of Available Paper 60 to 90 g m2 A4 B5 Letter 50 sheets A3 B4 Legal 30 sheets 91 to 105 g m2 A4 B5 Letter 30 sheets A3 B4 Legal 20 sheets You can only use one sheet of thick paper up to 160 g m2 for the front and back cover Staple Position One at the front one at the back and two at the edges Booklet 2 Ava...

Page 373: ...ng Settings Menu List When Finisher is Installed When the finisher is installed the menu below is displayed on the printer s control panel Settings General Settings Printer Settings Job Separation Select On to output copies separated by jobs Optimize Finishing Staple Reduce paper misalignment to improve stapling performance However this may lower print speed Shift Sort Reduce paper misalignment to...

Page 374: ...thod for connecting the port is the same as for the LINE1 port For details see the related Information below D LINE2 port Fax Settings Menu When Optional Fax Boards Installed When you install the Optional Fax Boards the following menus are added After adding a fax line make settings for the added menus according to how the lines will be used Note that you cannot connect an external telephone to th...

Page 375: ...Setting By Line G3 1 Select an option for standard line G3 1 according to how it will be used sending only receiving only or sending and receiving When any optional fax board is not installed standard faxing only this corresponds to Sending and Receiving G3 2 Select an option for extension line G3 2 according to how it will be used sending only receiving only or sending and receiving G3 3 Select a...

Page 376: ...hes the received fax is saved and forwarded You can also select the following conditions the same as for standard faxing See Related Information below for more details Sender Fax Number match Subaddress SUB perfect match Password SID perfect match Receiving Time Registering a Recipient to the Contacts List When Optional Fax Boards Installed When registering a recipient to the contacts list you can...

Page 377: ... using the numerical keypad on the LCD screen and then tap OK to complete Note When Direct Dialing Restrictions in Security Settings is enabled you can only select fax recipients from the contacts list or the sent fax history You cannot manually enter a fax number 4 Select the Fax Settings tab and then make settings such as the resolution and the sending method as necessary 5 Tap x to start sendin...

Page 378: ...elect a line that is set to Sending and Receiving or Sending Only You cannot send faxes when you select the line that is set to receive faxes only 8 Click Next and make the necessary settings 9 Check the transmission content and click Send Make sure the name and fax number of the recipient are correct before transmitting Sending Documents Created in an Application Using an Optional Fax Board Mac O...

Page 379: ...ase T Ethernet Function List when Using an Additional Network Functions Standard Additional Related information Printing Printing from a computer Scanning Scanning from a computer Scan to Email 3 3 Configuring a Mail Server on page 483 Selecting the Network Transmission Route When Using an Additional Network on page 385 Scan to Folder 3 3 Setting a Shared Network Folder on page 487 Selecting the N...

Page 380: ...itional Network on page 384 Setting from Web Config 1 1 Application for Configuring Printer Operations Web Config on page 405 Configuring the LDAP server 3 3 Configuring the LDAP Server on page 511 Selecting a Network that has an LDAP Server When Using an Additional Network on page 386 Email notification 2 2 Configuring a Mail Server on page 483 Configuring Email Notification When Using an Additio...

Page 381: ...check that all wiring has been disconnected The cord may be damaged resulting in electric shock or fire cImportant Electrostatic discharge can damage printer parts Make sure you discharge static electricity from your body by touching grounding yourself before installing the ethernet board 1 Turn off the printer by pressing the P button 2 Disconnect all cables such as the power cord and USB cable 3...

Page 382: ...work Administrator Password Setting for Additional Network When you set an administrator password for the additional network you can prevent users from changing additional network settings You can set and change the administrator password for the additional network using Web Config from a computer on the additional network The administrator password for the additional network and for the printer a...

Page 383: ...e locked menu items click Administrator Login and then enter the administrator password To delete the administrator password click Product Security tab Delete Administrator Password and then enter the administrator password Related Information Application for Configuring Printer Operations Web Config on page 405 Connecting to the Network from the Control Panel When Using an Additional Network Conn...

Page 384: ...th the settings Confirm that there is no error in the entry 9 Enter the IP address for the primary DNS server Confirm the value reflected on the previous screen Note When you select Auto for the IP address assignment settings you can select the DNS server settings from Manual or Auto If you cannot obtain the DNS server address automatically select Manual and enter the DNS server address Then enter...

Page 385: ...tion Check The connection diagnosis result is displayed Confirm the connection is correct 4 Tap OK to finish When you tap Print Check Report you can print the diagnosis result Follow the on screen instructions to print it Connecting to Ethernet on an Additional Network Connect the printer to the additional network by using an Ethernet cable and then check the connection 1 Connect the printer and h...

Page 386: ...Receiving Email Notifications When Events Occur When Using an Additional Network About Email Notifications When Using an Additional Network This is the notification function that when events such as printing stop and printer error occur send the email to the specified address You can register up to five destinations and set the notification settings for each destination To use this function you ne...

Page 387: ...ress Settings Example If you want a notification sent to the email address set for number 1 in Email Address Settings when the printer is out of paper select the check box column 1 in line Paper out 8 Click OK Confirm that an email notification will be sent by causing an event Example Print by specifying the Paper Source where paper is not set Related Information Application for Configuring Printe...

Page 388: ...twork is available Make sure that the network that has the LDAP server you want to use is selected correctly Related Information Selecting a Network that has an LDAP Server When Using an Additional Network on page 386 Menu Options for Network Settings When Using an Additional Network This section explains the Network Settings menu when using the additional network Select the menus on the control p...

Page 389: ... network Network Transmission Route Select the network to use the scan and fax functions from the control panel Scan to Email Scan to Folder Scan to Document Capture Pro Fax to Email Fax to Folder LDAP Server Select the network that has the LDAP server you want to use Paper Cassette Lock Using the Paper Cassette Lock You can attach the Paper Cassette Lock to paper cassette 1 to 4 This is useful wh...

Page 390: ...ssette insert the key all the way into the lock Make sure you remove the key after the button appears in the middle of the slot Problems with the Paper Cassette Lock Lost the Paper Cassette Lock Key Contact Epson support or an authorized Epson service provider Using Optional Items Paper Cassette Lock Problems with the Paper Cassette Lock 390 ...

Page 391: ...ation Paper Information 392 Consumable Products Information 396 Software Information 397 Settings Menu List 408 Product Specifications 439 Font Specifications 451 Storage Specifications 466 Regulatory Information 466 ...

Page 392: ...rinting Paper for 2 Sided Printing on page 395 When printing on genuine Epson paper at a user defined size only Standard or Normal print quality settings are available Although some printer drivers allow you to select a better print quality the printouts are printed using Standard or Normal When printing on paper longer than 483 mm as the user defined size it is printed using the standard print qu...

Page 393: ...ette 1 to 4 Plain paper Copy paper Preprinted paper Letterhead Color paper Recycled paper High quality plain paper Thick paper 60 to 160 g m2 A3 SRA3 12 x 18 in Up to the line indicated by the triangle symbol on the edge guide 80 g m2 150 However only one sheet for user defined paper sizes with a length of over 483 mm A3 US B 11 17 in B4 Legal Indian Legal 8 5 x 13 in Letter A4 B5 Executive A5 Hal...

Page 394: ...Loading Capacity Envelopes Paper Tray Paper Cassette 1 to 4 Envelope Envelope 10 Envelope DL Envelope C4 Envelope C5 Envelope C6 10 If the flap is on the short edge make sure you include the flap when setting the user defined size Available Paper Thickness Followings are the available paper thickness paper weight g m2 per 1 m 2 expressed in grams Although it meets the thickness of the paper deteri...

Page 395: ... sizes you can use 139 7 to 297 182 to 431 8 mm paper sizes Related Information Available Paper and Capacities on page 392 Unavailable Paper Types Do not use the following papers Using these papers may cause paper jams smears on the printout or damage to the printer Papers that are wavy and damp Papers that have not dried after printing on one side Papers that are wadded and curled Papers that are...

Page 396: ...nk The use of non genuine ink may cause damage that is not covered by Epson s warranties and under certain circumstances may cause erratic printer behavior Information about non genuine ink levels may not be displayed Note Ink cartridge codes may vary by location For the correct codes in your area contact Epson support For users in Europe visit the following website for information on Epson s ink ...

Page 397: ...nting results You can also check the status of the printer or keep it in top operating condition using the printer driver utility Note You can change the language of the printer driver Select the language you want to use from the Language setting on the Maintenance tab Accessing the printer driver from applications To make settings that apply only to the application you are using access from that ...

Page 398: ...his icon you can check the status of the printer Note If the printer icon is not displayed on the task bar access the printer driver window click Monitoring Preferences on the Maintenance tab and then select Register the shortcut icon to the taskbar Starting the utility Access the printer driver window Click the Maintenance tab Related Information Menu Options for the Printer Driver on page 49 App...

Page 399: ...s Note Operations differ depending on the application See the application s help for details Accessing the printer driver from the control panel To make settings that apply to all of the applications access from the control panel Windows 10 Windows Server 2019 Windows Server 2016 Click on the start button and then select Windows System Control Panel View devices and printers in Hardware and Sound ...

Page 400: ...m the computer and print properly This is suitable for printing from PostScript compliant applications used for DTP Accessing the printer driver from applications Click Page Setup or Print on the File menu of your application If necessary click Show Details or d to expand the print window Note Depending on the application being used Page Setup may not be displayed in the File menu and the operatio...

Page 401: ...t it is displayed in your browser Click Print or Clip Related Information Installing the Applications Separately on page 205 Application that Prints Using a Method that is not Standard on Windows EpsonNet Print EpsonNet Print is a software to print on the TCP IP network This is installed from the installer together with the printer driver To perform network printing create an EpsonNet Print port T...

Page 402: ...gle Play Software for Scanning Application for Scanning Documents Document Capture Pro Document Capture Pro is an application that allows you to efficiently scan originals such as documents The method of saving images is registered as a job in this application By registering a series of operations in advance as a job you can perform all of the operations by simply selecting the job Preset jobs are...

Page 403: ...ed Windows 10 Windows Server 2016 Click the start button and then select EPSON Epson Scan 2 Windows 8 1 Windows 8 Windows Server 2012 R2 Windows Server 2012 Enter the application name in the search charm and then select the displayed icon Windows 7 Windows Vista Windows XP Windows Server 2008 R2 Windows Server 2008 Windows Server 2003 R2 Windows Server 2003 Click the start button and then select A...

Page 404: ... for sending faxes from a computer You can create or edit the contacts list to be used when sending a fax configure to save received faxes in PDF format on the computer and so on See the application s help for details Note Windows Server operating systems are not supported Before installing the FAX Utility make sure you have installed the printer driver for this printer this does not include the P...

Page 405: ... the Printer setting and then select Fax Settings or Recipient Settings from the pop up menu Related Information Sending a Fax from a Computer on page 175 Software for Package Creation Application for Creating Driver Packages EpsonNet SetupManager EpsonNet SetupManager is a software to create a package for a simple printer installation such as installing the printer driver installing EPSON Status ...

Page 406: ...ce the printer uses a self signed certificate when accessing HTTPS a warning is displayed on the browser when you start Web Config this does not indicate a problem and can be safely ignored Related Information Application for Printing Easily from a Smart Device Epson iPrint on page 401 Printing a Network Connection Report on page 321 Running Web Config on Windows When connecting a computer to the ...

Page 407: ... protocols See the operations guide for EpsonNet Config or the application s help for more details Starting on Windows Windows 10 Windows Server 2019 Windows Server 2016 Click the start button and then select EpsonNet EpsonNet Config Windows 8 1 Windows 8 Windows Server 2012 R2 Windows Server 2012 Enter the application name in the search charm and then select the displayed icon Windows 7 Windows V...

Page 408: ...ter s Auto Update Settings Note Windows Server operating systems are not supported Starting on Windows Windows 10 Click the start button and then select Epson Software EPSON Software Updater Windows 8 1 Windows 8 Enter the application name in the search charm and then select the displayed icon Windows 7 Windows Vista Windows XP Click the start button and then select All Programs or Programs Epson ...

Page 409: ...perations The LCD screen turns black when the setting time passes Wake from Sleep Wake with LCD Screen Touch Select On to return from sleep mode energy saving mode by tapping the touch panel When this is off you need to press a power button on the control panel to wake the printer Turning this feature off prevents any unintentional operations caused due to foreign objects touching the screen You c...

Page 410: ...your printer If you change the country or region your fax settings return to their defaults and you must select them again Language Select the language used on the LCD screen Start up Screen Specify the initial menu displayed on the LCD screen when the printer turns on and Operation Time Out is enable Edit Home Change the layout of the icons on the LCD screen You can also add remove and move icons...

Page 411: ...specify the paper size and paper type you loaded When Paper Size Auto Detect is enabled the printer detects the paper size you loaded Paper Tray Priority Select On to give printing priority to paper loaded in the paper tray A4 Letter Auto Switching Select On to feed paper from the paper source set as A4 size when there is no paper source set as Letter or feed from the paper source set as Letter si...

Page 412: ...using the printer driver Items marked with are controlled on the printer driver and determine which settings are used those made on the printer s control panel or those made in the printer driver To check the settings in the printer driver select the Maintenance tab click Extended Settings and then check Panel Settings When this is set to give priority to the printer driver the items marked with a...

Page 413: ...mmon Settings Paper Size Select the default paper size for PCL or PostScript printing Paper Type Select the default paper type for PCL or PostScript printing Orientation Select the default orientation for PCL or PostScript printing Quality Select the print quality for PCL or PostScript printing Ink Save Mode Select On to save ink by reducing the print density Print Order Last Page on Top Starts pr...

Page 414: ...gs are automatically replaced with the default value IBM US Form Set the number of lines for the selected paper size and orientation This also causes a line spacing VMI change and the new VMI value is stored in the printer This means that later changes in the page size or orientation settings cause changes in the Form value based on the stored VMI CR Function Select the line feed command when prin...

Page 415: ...n to reduce noise during printing however this may lower the print speed Depending on the paper type and print quality settings you selected there may be no difference in the printer s noise level Print Speed Priority Select Off to allow the printer to match the printing speed to the paper type and print data conditions This allows you to prevent print quality from declining and paper jams PC Conn...

Page 416: ...t Disable Wi Fi You may be able to resolve network problems by disabling the Wi Fi settings or making the Wi Fi settings again Tap Router Change Settings Others Disable Wi Fi Start Setup Wi Fi Direct iOS Android Other OS Devices Change Change Network Name Change Password Disable Wi Fi Direct Restore Default Settings Wired LAN Setup Set up or change a network connection that uses a LAN cable and ro...

Page 417: ... page 308 Making Wi Fi Settings by PIN Code Setup WPS on page 309 Printing a Network Status Sheet on page 327 Checking the Network Connection Status from the Control Panel on page 320 Web Service Settings Select the menus on the control panel as described below Settings General Settings Web Service Settings You cannot change settings that have been locked by your administrator Epson Connect Servic...

Page 418: ...ngs on page 418 Security Settings on page 422 Check Fax Connection on page 423 Fax Setting Wizard on page 430 User Settings Select the menus on the control panel as described below Settings General Settings Fax Settings User Settings Initial tab Select the tab you want to display first each time you tap Fax from the fax top screen Quick Operation Button You can register up to four items displayed ...

Page 419: ...nt on Error prints a report only when an error occurs Attach Fax image to report Prints a Transmission Report with an image of the first page of the sent document Select On Large Image to print the upper part of the page without reducing Select On Small Image to print the entire page reducing it to fit onto the report Fax Log Layout Combine Send and Receive prints a Transmission Report and Recepti...

Page 420: ...on the fax top screen This setting may not be displayed depending on your region or country Line Type Select the line type to which you have connected the printer When using the printer in an environment that uses extensions and requires an external access code such as 0 and 9 to get an outside line select PBX For an environment that uses a DSL modem or terminal adapter setting to PBX is also reco...

Page 421: ...o reject receiving junk faxes Blocked Number List If the other party s phone number is in the rejection number list set whether to reject the incoming faxes Fax Header Blank If the other party s phone number is blocked set whether to reject receiving the faxes Caller not in Contacts If the other party s phone number is not in the contacts set whether to reject receiving the faxes Edit Blocked Numb...

Page 422: ...mation screen before starting the transmission You can select the recipients from All or Only for Broadcasting Backup Data Auto Clear Selecting On automatically erases the backups when sending or receiving a document completes successfully and the backups become unnecessary Selecting Off to prepare for an unexpected power off due to an electricity failure or an incorrect operation temporarily stor...

Page 423: ...memory You can resend the documents from the Job Status Set Storage Period Storage Period Set a period of days within which the printer will store the document that failed to send Wait Time for Next Original Set the time to wait for the next original The printer starts sending the fax after the time has passed Fax Preview Display Time You can preview the scanned document for a set time before send...

Page 424: ...ed However if you select Yes and Print in another item such as Save to Computer in Unconditional Save Forward the received faxes are printed automatically Save to Computer Saves received faxes as PDF or TIFF files on a computer connected to the printer You can set this to Yes by using only the FAX Utility Install FAX Utility on the computer in advance After setting this to Yes you can change this ...

Page 425: ...cipient Set the destination of the process completion notification Notify on Receive Sends a notification when receiving a fax is complete Notify on Print Sends a notification when printing a fax is complete Notify on Save Sends a notification when saving a fax to a memory device is complete Notify on Forward Sends a notification when forwarding a fax is complete Related Information Making Saving ...

Page 426: ...les to an external memory device connected to the printer Received documents are saved in the printer s memory temporarily before the documents are saved in the memory device connected to the printer Because a memory full error disables sending and receiving faxes keep the memory device connected to the printer Forward Forwards received faxes to another fax machine or forwards them as PDF or TIFF ...

Page 427: ...fax is complete Save Forward File Format You can set the file format when saving or forwarding received faxes PDF Settings Selecting PDF in Save Forward File Format enables the settings Document Open Password Inbox Password Settings Enables to set a password to open saved or forwarded faxes Password Set a document open password Permissions Password Inbox Password Settings Enables to set a password...

Page 428: ...Inbox Password Settings Password protects the Inbox to restrict users from viewing received faxes Select Change to change the password and select Reset to cancel password protection When changing or resetting the password you need the current password You cannot set a password when Options when memory is full has been set to Receive and print faxes Email Notifications You can specify a subject for...

Page 429: ...han the size of the paper loaded in the printer Acting Print Make print settings when the document size of the received fax is larger than the size of the paper loaded in the printer Selecting On Split to pages splits the document longitudinally to print the received document Selecting On Reduce to Fit reduces to a 50 minimum to print Auto Rotation Rotates faxes received as landscape oriented A4 L...

Page 430: ...obs the printer starts printing received pages as a batch when it is available Collation Stack Since the first page is printed last output to the top the printed documents are stacked in the correct page order When the printer is running low on memory this feature may not be available Print Suspend Time Print Suspend Time During the specified time period the printer saves documents received in the...

Page 431: ...l panel to match the computer on which Document Capture Pro is installed Client Mode Select this if Document Capture Pro is installed on Windows or Mac OS Server Mode Select this if Document Capture Pro is installed on a Windows Server Next enter the server address Email Server Set the email server settings for scanning Email Server Settings Specify the authentication method for the printer to acc...

Page 432: ...gs below are applied to every personal folder You cannot make settings for each folder Period Until Deletion Select whether or not to delete the stored files automatically Period Until Deletion Set the time period until the automatic deletion It starts counting from when the file was saved or last used Additional Action Delete File after Output Select whether or not to delete files after printing ...

Page 433: ...int Head Cleaning Settings You can make the following settings for print head cleaning Auto Cleaning Check if the print head nozzles are clogged before printing or after printing Print head cleaning is performed automatically if it is necessary as a result of checking Periodic Cleaning Select On to perform print head cleaning when a certain number of pages are printed Copy Color Sensitivity Select...

Page 434: ...the time to enter power saving mode will be delayed Erase All Memory Erases all data on the hard disc You cannot perform other operations or turn off the device during formatting High Speed Erases all data with a dedicated erase command Overwrite Erases all data with a dedicated erase command and overwrites other data in all areas to erase all data Triple Overwrite Erases all data with a dedicated...

Page 435: ...rol panel using the password registered in Admin Password Password Policy Select On to set password policy Password Encryption Select On to encrypt your password You can also connect a USB device to backup the encryption key If you turn the power off while restart is in progress data may be damaged and the printer settings are restores to defaults In that case set password information again Audit ...

Page 436: ... B W prints and color prints including items such as the status sheet from the time you purchased the printer You can also check the number of pages printed from a memory device or other functions Supply Status Select the menu on the control panel as described below Settings Supply Status Displays the approximate level of the ink and service life of the maintenance box When is displayed the ink is...

Page 437: ...the control panel as described below Settings Printer Status Print Print Status Sheet Configuration Status Sheet Print information sheets showing the current printer status and settings Supply Status Sheet Print information sheets showing the status of consumables Usage History Sheet Print information sheets showing the usage history of the printer PS Font List Print a list of fonts that are avail...

Page 438: ...arch Options Change the method for searching contacts User Settings Select the menus on the control panel as described below Settings User Settings You cannot change settings that have been locked by your administrator You can change the default settings of the following menus Scan to Network Folder FTP Scan to Email Scan to Memory Device Scan to Cloud Copy Settings Fax Authentication System Selec...

Page 439: ...ons Type Printer Inkjet Print Head Nozzle Placement Black ink nozzles 8676 Color ink nozzles 8676 for each color Printable Area Printable Area for Single Sheets A 3 0 mm 0 12 in B 3 0 mm 0 12 in Direction of paper being fed Printable Area for Envelopes A 3 0 mm 0 12 in B 3 0 mm 0 12 in Scanner Specifications Scanner Type Flatbed Product Information Product Specifications Scanner Specifications 439...

Page 440: ...nning Available Paper Sizes A6 to A3 11x17in Maximum 297 431 8 mm Paper Type Plain Paper High quality plain paper Recycled paper Weight of Paper 38 to 128 g m2 1 sided 50 to 128 g m2 2 sided Loading Capacity 150 sheets 80 g m2 or 16 5 mm Even when the original meets the specifications for media that can be placed in the ADF it may not feed from the ADF or the scan quality may decline depending on ...

Page 441: ...ith 1 minute intervals Interface RJ 11 Phone Line RJ 11 Telephone set connection The specifications may differ by country or region Note To check the fax firmware version select the following on the printer s control panel print the Fax Settings List and then check the version on the sheet Fax Menu Fax Report Fax Settings List Using Port for the Printer The printer uses the following port These po...

Page 442: ...onnect Server HTTPS 443 XMPP 5222 When ERMS is used ERMS server Protocol HTTPS TCP 443 Protocol MQTT TCP 443 Collecting user information Use the contacts from the printer LDAP server LDAP TCP 389 LDAP SSL TLS TCP 636 LDAP STARTTLS TCP 389 User authentication when sending email When activating Epson Open Platform User authentication when collecting user information When using the contacts from the ...

Page 443: ...9100 TCP 9100 Searching WSD printer Printer WS Discovery UDP 3702 Forwarding the scan data from Document Capture Pro Printer Network Scan TCP 1865 Collecting the job information when push scanning from Document Capture Pro Printer Network Push Scan 2968 Web Config Printer HTTP TCP 80 HTTPS TCP 443 Forwarding FaxOut Data Printer IPP FaxOut TCP 631 PC FAX Printer HTTP TCP 80 Interface Specifications...

Page 444: ...c Frequency Ranges IEEE802 11b g n 2 4 GHz IEEE802 11a n ac 5 GHz Channels Wi Fi 2 4 GHz 1 2 3 4 5 6 7 8 9 10 11 12 2 13 2 5 GHz 3 W52 36 40 44 48 W53 52 56 60 64 W56 100 104 108 112 116 120 124 128 132 136 140 144 W58 149 153 157 161 165 Wi Fi Direct 2 4 GHz 1 2 3 4 5 6 7 8 9 10 11 12 2 13 2 5 GHz 3 W52 36 40 44 48 W58 149 153 157 161 165 Connection Modes Infrastructure Wi Fi Direct Simple AP 4 5...

Page 445: ...igher STP Shielded twisted pair cable to prevent risk of radio interference 2 The connected device should comply with IEEE802 3az standards Network Functions and IPv4 IPv6 Functions Supported Remarks Network Printing EpsonNet Print Windows IPv4 Standard TCP IP Windows IPv4 IPv6 WSD Printing Windows IPv4 IPv6 Windows Vista or later Bonjour Printing Mac OS IPv4 IPv6 IPP Printing Windows Mac OS IPv4 ...

Page 446: ...ce that requires a dedicated driver A device with security settings password encryption and so on Epson cannot guarantee all operations of externally connected devices Supported Data Specifications File Format JPEGs JPG with the Exif Version 2 31 standard taken by digital cameras DCF 1 version 1 0 or 2 0 2 compliant TIFF 6 0 compliant images as below RGB full color images not compressed Binary ima...

Page 447: ...ight 1243 mm 48 9 in Weight Approx 177 1 kg 390 4 lb Without the ink cartridges and the power cord Electrical Specifications Model 100 to 240 V Model Rated Frequency 50 and 60 Hz Rated Current 9 0 to 4 5 A Power Consumption With LAN Connection WF C21000 WF20750 WF C20600 Standalone copying Approx 170 W ISO IEC24712 Ready mode Approx 76 W Sleep mode Approx 1 1 W Power off Approx 0 1 W Maximum Power...

Page 448: ... one month at 40 C 104 F Environmental Specifications for Ink Cartridges Storage Temperature 20 to 40 C 4 to 104 F Freezing Temperature 14 C 6 8 F Ink thaws and is usable after approximately 12 hours at 25 C 77 F You can store for one month at 40 C 104 F Installation Location and Space To ensure safe use place the printer in a location that meets the following conditions A flat stable surface that...

Page 449: ...shocks or vibrations Near a television or a radio Near excessive dirt or dust Near water Near air conditioning or heating equipment Near a humidifier Use a commercially available anti static mat to prevent static generation in locations prone to generating static electricity Secure enough place to install and operate the printer correctly A 1626mm B 1388mm Product Information Product Specification...

Page 450: ...m E 397mm F 631mm G 474mm Installation Location and Space with Finishers Installed With Staple Finisher A 2666 mm Product Information Product Specifications Installation Location and Space with Finishers Installed 450 ...

Page 451: ...ws Server 2019 Windows Server 2016 Windows Server 2012 R2 Windows Server 2012 Windows Server 2008 R2 Windows Server 2008 Windows Server 2003 R2 Windows Server 2003 SP2 or later macOS Catalina macOS Mojave macOS High Sierra macOS Sierra OS X El Capitan OS X Yosemite OS X Mavericks OS X Mountain Lion Mac OS X v10 7 x Mac OS X v10 6 8 Note Mac OS may not support some applications and features The UNI...

Page 452: ...ett Garamond Mauritius Marigold Algiers Medium Extra Bold Albertus NimbusSansNo2 Medium Bold Italic Bold Italic Arial Nimbus Roman No9 Medium Bold Italic Bold Italic Times New Roman Nimbus Sans Medium Bold Oblique Bold Oblique Helvetica Nimbus Sans Narrow Medium Bold Oblique Bold Oblique Helvetica Narrow Palladio Roman Bold Italic Bold Italic Palatino URW Gothic Book Demi Book Oblique Demi Oblique...

Page 453: ... Halbfett Garamond 3 Mauritius Marigold 3 Algiers Medium Extra Bold Albertus 3 NimbusSansNo2 Medium Bold Italic Bold Italic Arial 3 Nimbus Roman No9 Medium Bold Italic Bold Italic Times New 3 Nimbus Sans Medium Bold Oblique Bold Oblique Helvetica 3 Nimbus Sans Narrow Medium Bold Oblique Bold Oblique Helvetica Narrow 3 Palladio Roman Bold Italic Bold Italic Palatino 3 URW Gothic Book Demi Book Obli...

Page 454: ...may not be readable Print a sample and make sure the fonts can be read before printing large quantities List of Symbol Sets Your printer can access a variety of symbol sets Many of these symbol sets differ only in the international characters specific to each language When you are considering which font to use you should also consider which symbol set to combine with the font Note Since most softw...

Page 455: ...1 0N Swedis2 0S ANSI ASCII 0U UK 1E French2 1F German 1G Legal 1U 8859 2 ISO 2N Spanish 2S ISO 8859 4 Latin 4 4N Roman 9 4U PsMath 5M 8859 9 ISO 5N WiTurkish 5T MsPublishin 6J VeMath 6M 8859 10ISO 6N DeskTop 7J Math 8 8M Roman 8 8U WiE Europe 9E Pc1004 9J 8859 15ISO 9N PcTk437 9T Windows 9U Product Information Font Specifications List of Symbol Sets 455 ...

Page 456: ... PcEur858 13U VeUS 14J PiFont 15U PcE Europe 17U Unicode 3 0 18N WiBALT 19L WiAnsi 19U PcBlt775 26U Pc866Cyr 3R Greek8 8G WinGrk 9G WinCyr 9R Pc851Grk 10G ISOCyr 10N Pc8Grk 12G ISOGrk 12N Pc866Ukr 14R Hebrew7 0H 8859 8 ISO 7H Hebrew8 8H Pc862Heb 15H PC 862 Hebrew 15Q Arabic8 8V HPWARA 9V Product Information Font Specifications List of Symbol Sets 456 ...

Page 457: ...such as Start bar Stop bar and OCR B in addition to the bar code characters themselves However Epson BarCode Fonts are designed to add such codes automatically allowing you to easily print bar codes that conform to a variety of bar code standards Printing with Epson BarCode Fonts Follow the steps below to create and print bar codes using Epson BarCode Fonts The application featured in these instru...

Page 458: ...to convert into a bar code 2 Select the characters then select the Epson BarCode font you want to use and the font size Note You cannot use font sizes larger than 96 points when printing bar codes Product Information Font Specifications Epson BarCode Fonts Windows Only 458 ...

Page 459: ...at enlarge or reduce the size of characters in only the vertical or horizontal direction Turn off your application s auto correct features for spelling grammar spacing etc To more easily distinguish bar codes from other text in your document set your application to show text symbols such as paragraph marks tabs etc Because special characters such as Start bar and Stop bar are added when an Epson B...

Page 460: ...lowing codes are inserted automatically and need not be input by hand Left Right margin Left Right guard bar Center bar Check digit OCR B Print sample EPSON EAN 8 EPSON EAN 13 EAN 13is the standard 13 digit EAN bar code Because the check digit is added automatically only 12 characters can be input Character type Numbers 0 to 9 Number of characters 12 characters Font size 60 pt to 96 pt Recommended...

Page 461: ... to 96 pt Recommended sizes are 60 pt and 75 pt standard The following codes are inserted automatically and need not be input by hand Left Right margin Left Right guard bar Center bar Check digit OCR B Print sample EPSON UPC A EPSON UPC E UPC E is the UPC A zero suppression deletes extra zeros bar code specified by the American Universal Product Code UPC Symbol Specification Manual Character type ...

Page 462: ...nt overlapping Spaces in Code39 bar codes should be input as _ underbars When printing two or more bar codes on one line separate the bar codes with a tab or select a font other than a BarCode Font and input the space If a space is input while a Code39 font is selected the bar code will not be correct Character type Alphanumeric characters A to Z 0 to 9 Symbols space Number of characters No limit ...

Page 463: ...or select a font other than a BarCode Font and input the space If a space is input while a Code128 font is selected the bar code will not be correct Character type All ASCII characters 95 in total Number of characters No limit Font size 26 pt to 96 pt Recommended sizes are 26 pt 52 pt and 78 pt The following codes are inserted automatically and need not be input by hand Left Right quiet zone Start...

Page 464: ...le and disable the automatic insertion of check digits and OCR B The height of the bar code is automatically adjusted to 15 or more of its total length in conformance to the Codabar standard For this reason it is important to keep at least one space between the bar code and the surrounding text to prevent overlapping When either a Start or a Stop character is input Codabar fonts automatically inse...

Page 465: ...codes containing spaces may not be correctly printed from applications that automatically delete spaces from the ends of lines or change multiple spaces into tabs When printing two or more bar codes on one line separate the bar codes with a tab or select a font other than a BarCode Font and input the space If a space is input while a GS1 128 EAN128 font is selected the bar code will not be correct...

Page 466: ...s Maximum number of saved jobs Printing 100 Sending by e mail Saving in the folder cloud service 10 The number of jobs that can be executed before the first job finishes Note You may not be able to save new files after the memory usage rate reaches 100 When the memory usage rate is less than 100 if the number of files saved or number of pages saved in the folder reaches the limit you may not be ab...

Page 467: ...his equipment should be installed and operated so that the radiator is kept at least 7 9 inches 20 cm or more away from a person s body excluding extremities hands wrists feet and ankles Standards and Approvals for European Model For European users Hereby Seiko Epson Corporation declares that the following radio equipment model is in compliance with Directive 2014 53 EU The full text of the EU dec...

Page 468: ...ncy use This equipment is not capable under all operating conditions of correct operation at the higher speeds for which it is designed Telecom will accept no responsibility should difficulties arise in such circumstances This equipment shall not be set up to make automatic calls to the Telecom 111 Emergency Service German Blue Angel See the following website to check whether or not this printer m...

Page 469: ...ted materials Unless acting on the advice of a knowledgeable attorney be responsible and respectful by obtaining the permission of the copyright holder before copying published material Product Information Regulatory Information Restrictions on Copying 469 ...

Page 470: ...Administrator Information Connecting the Printer to the Network 471 Settings to Use the Printer 475 Managing the Printer 536 Advanced Security Settings 555 ...

Page 471: ...ynamically using the DHCP function this information is not required because it is set automatically Wi Fi connection information SSID Password These are the SSID network name and the password of the access point that the printer connects to If MAC address filtering has been set register the MAC address of the printer in advance to register the printer See the following for the supported standards ...

Page 472: ... DHCP server or router The information to connect to the network subnet mask default gateway DNS server and so on is set automatically so you can easily connect the device to the network If the device or the router is turned off or depending on the DHCP server settings IP address may change when re connecting We recommend managing devices other than the IP address and communicating with protocols ...

Page 473: ...l Settings Network Settings Advanced TCP IP 4 Select Manual for Obtain IP Address When you set the IP address automatically by using the DHCP function of router select Auto In that case the IP Address Subnet Mask and Default Gateway on step 5 to 6 are also set automatically so go to step 7 5 Enter the IP address When entering an IP Address enter zeroes 0 to make three digits as shown in the follow...

Page 474: ... making settings after IP address setting the Advanced screen is displayed Go to step 3 2 Select General Settings Network Settings Advanced 3 Select Proxy Server 4 Select Use for Proxy Server Settings 5 Enter the address for the proxy server by IPv4 or FQDN format Confirm the value reflected on the previous screen 6 Enter the port number for the proxy server Confirm the value reflected on the prev...

Page 475: ... Making Wi Fi Settings by Entering the SSID and Password on page 307 Making Wi Fi Settings by Push Button Setup WPS on page 308 Making Wi Fi Settings by PIN Code Setup WPS on page 309 Settings to Use the Printer Using the Print Functions Enable to use the print function through the network To use the printer on the network you need to set the port for network connection on the computer as well as ...

Page 476: ...e client computers By accessing the Windows server and linking the printer the printer driver is installed on the client computer and can be used Features Manage the printer and the printer driver in batch Depending on the server spec it may take time to start the print job because all print jobs go through the print server You cannot print when the Windows server is turned off Print Settings for ...

Page 477: ...r and then select The printer that I want isn t listed 3 Add a local printer Select Add a local printer or network printer with manual settings and then click Next 4 Select Create a new port select Standard TCP IP Port as the Port Type and then click Next 5 Enter the printer s IP address or printer name in Host Name or IP Address or Printer Name or IP Address and then click Next Example Printer na...

Page 478: ...en using the printer under the server client connection printer sharing using the Windows server make the sharing settings hereafter Checking the Port Configuration Windows Check if the correct port is set for the print queue 1 Open the devices and printers screen Desktop Settings Control Panel Hardware and Sound or Hardware Devices and Printers 2 Open the printer properties screen Right click the...

Page 479: ...nters on the print server 2 Right click the printer icon that you want to share with the clients and then click Printer Properties Sharing tab 3 Click Additional Drivers For Windows Server 2012 click Change Sharing Options and then configure the settings 4 Select versions of Windows for clients and then click OK 5 Select the information file for the printer driver inf and then install the driver U...

Page 480: ... The range you can enter here depends on the paper source which is indicated on the side of Height When you select mm in Unit you can enter up to one decimal place When you select inch in Unit you can enter up to two decimal places Paper Type Select the paper type you want to set from the pull down menu 3 Check the settings and then click OK Setting the Interface Set the timeout of the print jobs ...

Page 481: ...out using the printer driver Some items are not displayed depending on the printing language of your printer 1 Access Web Config and select the Print tab Universal Print Settings 2 Set each item 3 Check the settings and then click OK Basic Items Explanation Top Offset 30 0 30 0mm Sets the vertical position of the paper on which printing starts Left Offset 30 0 30 0mm Sets the horizontal position o...

Page 482: ...rinting Set whether printing 2 sided PCL Menu Items Explanation Font Source Select whether to use the font installed on the printer or download it Font Number Specify the font number you want to use Pitch 0 44 99 99cpi If the font to use is scalable and fixed pitch font specify the font size in pitch Height 4 00 999 75pt If the font to use is scalable and proportional font specify the font size in...

Page 483: ...on of the computer that uses the same mail server as the printer Note When you use the mail server on the Internet confirm the setting information from the provider or website You can also set the mail server from the printer s control panel Access as below Settings General Settings Network Settings Advanced Email Server Server Settings 1 Access Web Config and select the Network tab Email Server B...

Page 484: ...ted Account If you select SMTP AUTH or POP before SMTP as the Authentication Method enter the authenticated account name between 0 and 255 characters in ASCII 0x20 0x7E When you select SMTP AUTH enter the SMTP server account When you select POP before SMTP enter the POP3 server account Authenticated Password If you select SMTP AUTH or POP before SMTP as the Authentication Method enter the authenti...

Page 485: ...not is changed Certificate Validation The certificate is validated when this is enabled We recommend this is set to Enable To set up you need to import the CA Certificate to the printer POP3 Server Address If you select POP before SMTP as the Authentication Method enter the POP3 server address between 0 and 255 characters using A Z a z 0 9 You can use IPv4 or FQDN format POP3 Server Port Number If...

Page 486: ... authentication failed Unsupported communication method Check the followings SMTP Server Address SMTP Server Port Number This message appears when you try to communicate with unsupported protocols Connection to SMTP server failed Change Secure Connection to None This message appears when an SMTP mismatch occurs between a server and a client or when the server does not support SMTP secure connectio...

Page 487: ... the shared network folder Creating the Shared Folder Before Creating the Shared Folder Before creating the shared folder check the following The printer is connected to the network where it can access the computer where the shared folder will be created A multi byte character is not included in the name of the computer where the shared folder will be created cImportant When a multi byte character...

Page 488: ...ted access However the user who does not have authority cannot access them because the desktop folder is under the control of the user folder and then the security settings of the user folder are handed down to it The user who is permitted access on the Security tab user logged in and administrator in this case can operate the folder See below to create the proper location This example is when cre...

Page 489: ...rive and then name it scan_folder For the folder name enter between 1 and 12 alphanumeric characters If the character limit of the folder name is exceeded you may not be able to access it normally by the varied environment 4 Right click the folder and then select Properties Administrator Information Settings to Use the Printer Setting a Shared Network Folder 489 ...

Page 490: ...5 Click Advanced Sharing on the Sharing tab Administrator Information Settings to Use the Printer Setting a Shared Network Folder 490 ...

Page 491: ...this folder and then click Permissions 7 Select Everyone group of Group or user names select Allow on Change and then click OK Administrator Information Settings to Use the Printer Setting a Shared Network Folder 491 ...

Page 492: ...up that includes all users who can log in to the domain or computer This group is displayed only when the folder is created just below the root folder If it is not displayed you can add it by clicking Edit For more details see Related Information Administrator Information Settings to Use the Printer Setting a Shared Network Folder 492 ...

Page 493: ...ns for Authenticated Users If it is not selected select Authenticated Users click Edit select Allow on Modify in Permissions for Authenticated Users and then click OK Administrator Information Settings to Use the Printer Setting a Shared Network Folder 493 ...

Page 494: ...Permits Access on page 499 Example of Configuration for a Personal Computer This explanation is an example for creating the shared folder on the desktop of the user currently logging in to the computer The user who logs in to the computer and who has administrator authority can access the desktop folder and the document folder that are under the User folder Set this configuration when you DO NOT p...

Page 495: ...ted by the administrator authority user account 2 Start explorer 3 Create the folder on the desktop and then name it scan_folder For the folder name enter between 1 and 12 alphanumeric characters If the character limit of the folder name is exceeded you may not be able to access it normally by the varied environment 4 Right click the folder and then select Properties Administrator Information Sett...

Page 496: ...5 Click Advanced Sharing on the Sharing tab Administrator Information Settings to Use the Printer Setting a Shared Network Folder 496 ...

Page 497: ...this folder and then click Permissions 7 Select Everyone group of Group or user names select Allow on Change and then click OK Administrator Information Settings to Use the Printer Setting a Shared Network Folder 497 ...

Page 498: ...here can access the shared folder In this case the user who logs in to this computer and the Administrator can access the shared folder Add access permission if necessary You can add it by clicking Edit For more details see Related Information Administrator Information Settings to Use the Printer Setting a Shared Network Folder 498 ...

Page 499: ...er from the computers of users or groups with access permission Related Information Registering a Destination to Contacts using Web Config on page 504 Adding Group or User Which Permits Access on page 499 Adding Group or User Which Permits Access You can add the group or user which permits access 1 Right click the folder and select Properties 2 Select Security tab Administrator Information Setting...

Page 500: ...3 Click Edit Administrator Information Settings to Use the Printer Setting a Shared Network Folder 500 ...

Page 501: ...full name of the group or user enter part of the name and then click Check Names The group names or user names that match part of the name are listed and then you can select the full name from the list If just one name matches the full name with underlining is displayed in Enter the object name to select Administrator Information Settings to Use the Printer Setting a Shared Network Folder 501 ...

Page 502: ...f users or groups with access permission Using Microsoft Network Sharing When enabling it the following are possible Shares the USB storage over the network that is connected to the printer Forwards the scan result or receiving fax to the shared folder on the computer 1 Access Web Config and select the Network tab MS Network 2 Select Use Microsoft network sharing 3 Set each item 4 Click Next Admin...

Page 503: ...ser name for user authentication Enter between 1 and 127 characters in ASCII except However you cannot enter a single period or a combination of the period and a space alone Password Set the password for user authentication Enter between 1 and 64 characters in ASCII However you cannot just set 10 asterisks Encrypted Communication Set whether to enable encrypted communication or not You can select ...

Page 504: ...rences between three tools are listed in the table below Features Web Config Epson Device Admin Printer s control panel Registering a destination Editing a destination Adding a group Editing a group Deleting a destination or groups Deleting all destinations Importing a file Exporting to a file Assigning destinations to frequent use Sorting destinations assigned to frequent use Note You can also co...

Page 505: ...Unicode UTF 8 If you do not specify this leave it blank Index Word Enter words to search in 30 characters or less in Unicode UTF 8 If you do not specify this leave it blank Type Select the type of the address that you want to register Assign to Frequent Use Select to set the registered address as a frequently used address When setting as a frequently used address it is displayed on the top screen ...

Page 506: ...53 characters in ASCII 0x20 0x7E omitting ftp or ftps User Name Enter a user name to access an FTP server in 30 characters or less in Unicode UTF 8 However avoid using control characters 0x00 to 0x1f 0x7F If the server allows anonymous connections enter a user name such as Anonymous and FTP If you do not specify this leave it blank Password Enter a password to access to an FTP server within 20 cha...

Page 507: ...up to the frequently used group Note Destinations can be registered to multiple groups 8 Click Apply Registering Frequently Used Contacts 1 Tap Settings on the home screen 2 Tap Contacts Manager Frequent 3 Select the type of contact that you want to register 4 Tap Edit 5 Select frequently used contacts that you want to register and then tap OK To cancel the selection tap it again 6 Tap Close Admin...

Page 508: ... the backup file you created in File enter the password and then click Next 3 Select the Contacts checkbox and then click Next Backing up Contacts Using Web Config Contacts data may be lost due to a printer malfunction We recommend that you make a backup of the data whenever you update the data Epson shall not be responsible for the loss of any data for backing up or recovering data and or setting...

Page 509: ...ation that includes security items such as password and personal information can be saved in binary format with a password You cannot edit the file This can be used as the backup file of the information including the security items 1 Start Epson Device Admin 2 Select Devices on the side bar task menu 3 Select the device you want to configure from the device list 4 Click Device Configuration on the...

Page 510: ...inistrator password has been set enter the password and click OK 5 Click Common Contacts 6 Click Browse on Import 7 Select the file you want to import and then click Open When you select the binary file in Password enter the password you set when exporting the file 8 Click Import The confirmation screen is displayed 9 Click OK The validation result is displayed Edit the information read Click when...

Page 511: ...xcept for the beginning and end of the address LDAP server Port Number Enter the LDAP server port number between 1 and 65535 Secure Connection Specify the authentication method when the printer accesses the LDAP server Certificate Validation When this is enabled the certificate of the LDAP sever is validated We recommend this is set to Enable To set up the CA Certificate needs to be imported to th...

Page 512: ...ings Items Settings and Explanation Realm Domain Enter the realm of the Kerberos authentication in 255 characters or less in ASCII 0x20 0x7E If you do not register this leave it blank KDC Address Enter the address of the Kerberos authentication server Enter 255 characters or less in either IPv4 IPv6 or FQDN format If you do not register this leave it blank Port Number Kerberos Enter the Kerberos s...

Page 513: ... z or A Z Example facsimileTelephoneNumber Email Address Attribute Specify the attribute name to display when searching for email addresses Enter a combination of between 1 and 255 characters using A Z a z 0 9 and The first character should be a z or A Z Example mail Arbitrary Attribute 1 Arbitrary Attribute 4 You can specify other arbitrary attributes to search for Enter between 0 and 255 charact...

Page 514: ...ete This message appears when the printer is busy Preparing to Scan Scanning using the control panel The scan to network folder function and the scan to mail function using the printer s control panel as well as the transfer of scan results to mail folders etc are performed by executing a job from the computer Settings of Servers and Folders Name Settings Location Requirement Scan to Network Folde...

Page 515: ...d execute a job previously registered on the server from the printer s control panel Install it on the server computer For more information on Document Capture Pro Server contact your local Epson office Setting Server Mode To use Document Capture Pro Server set up as follows 1 Access Web Config and select the Scan Copy tab Document Capture Pro 2 Select Server Mode for Mode 3 Enter the address of t...

Page 516: ...ccess Web Config and select the Scan Copy tab Network Scan 2 Make sure that Enable scanning of EPSON Scan is selected If it is selected this task is completed Close Web Config If it is cleared select it and go to next step 3 Click Next 4 Click OK The network is re connected and then the settings are enabled Related Information Running Web Config on a Web Browser on page 406 Making Fax Features Ava...

Page 517: ...c digital service Digital phone line ISDN Some PBX telephone systems When adapters such as terminal adapters VoIP adapters splitters or DSL router are connected between the telephone wall jack and the printer Connecting the Printer to a Phone Line Connect the printer to a telephone wall jack using an RJ 11 6P2C phone cable When connecting a telephone to the printer use a second RJ 11 6P2C phone ca...

Page 518: ...NE port on the back of the printer See the documentation provided with the modem or the adapter for more details Note If your DSL modem is not equipped with a built in DSL filter connect a separate DSL filter Connecting Your Phone Device to the Printer When using the printer and your telephone on a single phone line connect the telephone to the printer Administrator Information Settings to Use the...

Page 519: ...ay not be able to use it as an external phone If you connect an answering machine make sure the printer s Rings to Answer setting is set higher than the number of rings your answering machine is set to answer a call 1 Remove the cap from the EXT port on the back of the printer 2 Connect the phone device and the EXT port with a phone cable Administrator Information Settings to Use the Printer Makin...

Page 520: ...eceive Faxes Fax Setting Wizard configures the basic fax features to make the printer ready to send and receive faxes The Wizard is displayed automatically when the printer is turned on for the first time You can also display the wizard manually from the printer s control panel You need to run the wizard again in case the wizard is skipped when the printer is first turned on or when the connection...

Page 521: ...he ring pattern assigned to fax calls in DRD Depending on the region On and Off are displayed as the DRD options Select On to use the distinctive ring feature 4 Make the Receive Mode setting If you do not need to connect a phone device to the printer Select No Receive Mode is set to Auto If you need to connect a phone device to the printer Select Yes and then select whether or not to receive faxes...

Page 522: ...ings for Blocking Junk Faxes on page 531 Making Settings to Send and Receive Faxes on a Computer on page 531 Making Settings for a PBX Phone System Make the following settings when using the printer in offices that use extensions and require external access codes such as 0 and 9 to get an outside line 1 Select Settings on the home screen 2 Select General Settings Fax Settings Basic Settings 3 Sele...

Page 523: ...g machine for its settings The printer s Rings to Answer setting may not be displayed depending on the region Related Information Basic Settings on page 419 Making Settings to Receive Faxes Operating Only a Connected Phone You can start receiving incoming faxes by only picking up the handset and operating the phone without operating the printer at all The Remote Receive feature is available for te...

Page 524: ...he fax To make settings to save received faxes to a computer using the PC FAX feature see Feature PC FAX Send Receive Windows Mac OS on page 141 Note As well as using the printer s control panel you can use Web Config to make saving settings to receive faxes Select the Fax tab Save Forward Settings Unconditional Save Forward and then make the saving destination settings in Fax Output You can also ...

Page 525: ...ings as necessary For details see the explanation for Common Settings in the Save Forward Settings menu Related Information Save Forward Settings on page 424 Viewing Received Faxes Saved in the Printer on the LCD Screen on page 157 Making Forwarding Settings to Receive Faxes You can make forwarding settings to up to five destinations email addresses shared folders and or another fax machine regard...

Page 526: ...me screen in addition to other unprocessed jobs Note You can set the printer to send emails to people you want to notify about the results of forwarding faxes when the forwarding process is complete As necessary select Email Notifications set the processes and then select the destination to which you want to send notifications from the contacts list 4 Select Close to complete the Unconditional Sav...

Page 527: ...Save Forward Settings Conditional Save Forward select the number of the confidential box and then select Edit and make the saving destination settings You can also print and or forward received faxes at the same time Make the settings on the Edit screen mentioned above 1 Select Settings on the printer s control panel and then select General Settings Fax Settings 2 Select Receive Settings Save Forw...

Page 528: ...ocuments are saved in the memory device connected to the printer Because a memory full error disables sending and receiving faxes keep the memory device connected to the printer Note To print received faxes at the same time tap Print to set this to On 6 Select Close to complete the Save Forward Destination Settings Note You can set the printer to send emails to people you want to notify about the ...

Page 529: ... destination settings You can also print and or save received faxes at the same time Make the settings on the Edit screen mentioned above 1 Select Settings on the printer s control panel and then select General Settings Fax Settings 2 Select Receive Settings Save Forward Settings Conditional Save Forward and then tap on an unregistered box under Conditional Save Forward 3 Select the Name box and e...

Page 530: ...lts of forwarding faxes when the forwarding process is complete As necessary select Email Notifications set the processes and then select the destination to which you want to send notifications from the contacts list 7 Select OK until you return to the Save Forward Settings screen to complete Conditional Save Forward 8 Select the registered box for which you made a condition setting and then selec...

Page 531: ...g Web Config 1 Access Web Config click the Fax tab and then click Send Settings Basic 2 Select Use for the PC to FAX Function The default setting value of the PC to FAX Function is Use To disable sending faxes from any computer select Do Not Use 3 Click OK Making Save to Computer Setting to Receive Faxes You can receive faxes on a computer by using the FAX Utility Install FAX Utility on the client...

Page 532: ...ontrol Panel 2 Set up the following items as necessary Language Select the displayed language on the control panel Panel Lock If you select ON you cannot select items that require the administrator s authority To select them log in to the printer as the administrator If the administrator password is not set the panel lock is disabled Operation Timeout If you select ON when you log in as the access...

Page 533: ...p from the printer s control panel Settings General Settings Basic Settings Power Off Timer or Power Off Settings 4 Click OK Setting the Sound Make the sound settings when operating the control panel printing faxing and so on Note You can also set up from the printer s control panel Settings General Settings Basic Settings Sounds 1 Access Web Config and select the Device Management tab Sound 2 Set...

Page 534: ...nk 4 Enter Update Interval min You can set up to 10 080 minutes by the minute 5 Click OK Note You can confirm the connection status with the time server on Time Server Status Setting the Default Value for Scanning Copying and Sending Faxes User Default Settings You can set the default value for the functions You can set the following functions Scan to Network Folder FTP Scan to Email Scan to Memor...

Page 535: ...ved by disabling or initializing the network settings of the printer and then setting up again Cannot Access Web Config The IP address is not assigned to the printer A valid IP address may not be assigned to the printer Configure the IP address using the printer s control panel You can confirm the current setting information with a network status sheet or from the printer s control panel Web brows...

Page 536: ...ct System Preferences Network Advanced Proxies and then register the local address for Bypass proxy settings for these Hosts Domains Example 192 168 1 Local address 192 168 1 XXX subnet mask 255 255 255 0 192 168 Local address 192 168 XXX XXX subnet mask 255 255 0 0 Managing the Printer Introduction of Product Security Features This section introduces the security function of the Epson Devices Fea...

Page 537: ...mputer Prevents unauthorized use of the device by prohibiting printing or scanning without going through the network Setup for processing saved data Automatically erases job data temporarily stored in the built in hard disc of the device You can also safely erase all data stored in the hard disc Set whether to automatically delete when the job is finished You can also erase all the data if you wan...

Page 538: ...lect Change or Reset on the Admin Password screen and enter the administrator password Configuring the Administrator Password from a Computer You can set the administrator password using Web Config Note When the password policy is available enter a password that meets the requirement You can make settings for the password policy by selecting the Product Security tab Password Policy 1 Access Web Co...

Page 539: ...Check that is displayed on the home screen Enabling the Lock Setting from a Computer 1 Access Web Config and click the Log in 2 Enter the password and then click OK 3 Select the Device Management tab Control Panel 4 On the Panel Lock select ON 5 Click OK 6 Check that is displayed on the home screen on the printer s control panel Related Information Application for Configuring Printer Operations We...

Page 540: ... or Power Off Settings Date Time Settings Country Region Language 1 Start up Screen Edit Home Wall Paper Operation Time Out Color Print Count Alert Keyboard Default Screen Job Status Screen Effect General Settings menu Panel Lock Printer Settings Administrator Information Managing the Printer Administrator Settings 540 ...

Page 541: ...ersal Print Settings PDL Print Configuration Auto Error Solver Memory Device Thick Paper 1 Quiet Mode 1 Optimize Finishing Print Speed Priority 1 PC Connection via USB USB I F Timeout Setting General Settings menu Panel Lock Network Settings Administrator Information Managing the Printer Administrator Settings 541 ...

Page 542: ... Check 3 Advanced Device Name TCP IP Proxy Server Email Server IPv6 Address MS Network Sharing Link Speed Duplex Redirect HTTP to HTTPS Disable IPsec IP Filtering Disable IEEE802 1X General Settings menu Panel Lock Web Service Settings Epson Connect Services General Settings menu Panel Lock Fax Settings Administrator Information Managing the Printer Administrator Settings 542 ...

Page 543: ... Quick Operation Button Folder Quick Operation Button Mail Confirm Recipient Document Capture Pro Email Server General Settings menu Panel Lock Storage Settings Shared Folder Access Control Shared Folder File Management Personal Folder File Management Additional Action View Options Search Options General Settings menu Panel Lock System Administration Administrator Information Managing the Printer ...

Page 544: ...tomer Research Restore Default Settings Firmware Update Maintenance Service Mode To be locked Not to be locked 1 You can enable or disable the lock from General Settings System Administration Security Settings Restrictions 2 Even though items on the upper level can be locked by administrator lock you can still access them from the same name menu of Settings Printer Status Print 3 Even though items...

Page 545: ...er s availability as necessary such as registering or changing the contacts displaying job history etc 1 Select Settings on the printer s control panel 2 Select General Settings System Administration Security Settings Restrictions 3 Select the item for the function that you want to change the setting of and then set to On or Off Items That Can Be Set Individually The administrator can permit the i...

Page 546: ...er Settings Thick Paper Control the changing of the settings of the Thick Paper function Select On to change the settings Access to Quiet Mode Settings General Settings Printer Settings Quiet Mode Control the changing of settings of the Quiet Mode function Select On to change the settings Access to Print Speed Priority Settings General Settings Printer Settings Print Speed Priority Control the cha...

Page 547: ...ted Click Log out to log off Note When you select ON for the Device Management tab Control Panel Operation Timeout you log off automatically after a specific length of time if there is no activity on the control panel Related Information Application for Configuring Printer Operations Web Config on page 405 Restricting Available Features You can register user accounts on the printer link them with ...

Page 548: ...rs long in ASCII 0x20 0x7E When initializing the password leave it blank Select the check box to enable or disable each function Select the function that you permit to use 4 Click Apply Return to the user setting list after a specific length of time Check that the user name you registered on User Name is displayed and changed Add to Edit Related Information Application for Configuring Printer Oper...

Page 549: ...om a computer you can print or scan from the drivers that are not set with the authentication information Set it when you want to control the operation only from the printer s control panel and to permit printing and scanning from the computers 3 Click OK The completion message is displayed after a certain period of time Confirm that the icons such as copy and scan are grayed out on the printer s ...

Page 550: ...ng a USB cable and then confirm that the device manager s display contents stays unchanged Mac OS Connect the printer to the computer using a USB cable and then confirm that the printer is not listed if you want to add the printer from Printers Scanners Related Information Application for Configuring Printer Operations Web Config on page 405 Making Settings for Processing Saved Data You can make s...

Page 551: ...m Hard Disk 3 Click OK Related Information Application for Configuring Printer Operations Web Config on page 405 Formatting the Internal Hard Disc 1 Select Settings on the home screen on the printer s control panel 2 Select General Settings System Administration HDD Erase Settings 3 Select Erase All Memory 4 Select High Speed Overwrite or Triple Overwrite according to the purpose 5 Select Yes on t...

Page 552: ...l server before setting up notifications Related Information Configuring a Mail Server on page 483 Configuring Email Notification Configure email notification by using Web Config 1 Access Web Config and select the Device Management tab Email Notification 2 Set the subject of email notification Select the contents displayed on the subject from the two pull down menus The selected contents are displ...

Page 553: ...hanged Notice when administrator password has been changed Paper out Notice when the paper out error has occurred in the specified paper source Paper Low Notice when the paper low error has occurred in the specified paper source Printing stopped Notice when the printing is stopped due to paper jam or paper cassette not set Printer error Notice when the printer error has occurred Scanner error Noti...

Page 554: ...file Leave this blank if you do not want to encrypt the file 4 Click Export cImportant If you want to export the printer s network settings such as the device name and IPv6 address select Enable to select the individual settings of device and select more items Only use the selected values for the replacement printer Related Information Application for Configuring Printer Operations Web Config on p...

Page 555: ...ored in the printer all passwords private keys for the certificates hard disk authentication keys Configure the password encryption and back up the encryption key Because the encryption key is not accessible from outside the printer encrypted confidential information can be protected Control of protocol Controls the protocols and services to be used for communication between printers and computers...

Page 556: ...Related Information Making Settings for Password Encryption on page 556 Controlling Using Protocols on page 558 SSL TLS Communication with the Printer on page 569 Encrypted Communication Using IPsec IP Filtering on page 571 Connecting the Printer to an IEEE802 1X Network on page 582 S MIME Settings on page 585 Security Feature Settings When setting IPsec IP filtering or IEEE802 1X it is recommende...

Page 557: ...en tap OK 4 Select Proceed to Backup The encryption key backup screen is displayed 5 Connect the USB memory to the printer s external interface USB port 6 Tap Start Backup Writing to the USB memory starts If an encryption key has already been stored in the USB memory it is overwritten 7 When a backup completion message is displayed tap Close 8 Press the P button to turn off the printer 9 Press the...

Page 558: ...specific pathways or by controlling the available functions Controlling protocols Configure the protocol settings 1 Access Web Config and then select the Network Security tab Protocol 2 Configure each item 3 Click Next 4 Click OK The settings are applied to the printer Related Information Application for Configuring Printer Operations Web Config on page 405 Protocols you can Enable or Disable on p...

Page 559: ...ettings You can specify whether or not to allow printing from IPP When this is enabled you can print over the Internet FTP Settings You can specify whether or not to allow FTP printing When this is enabled you can print over an FTP server SNMPv1 v2c Settings You can specify whether or not to enable SNMPv1 v2c This is used to set up devices monitoring and so on SNMPv3 Settings You can specify wheth...

Page 560: ...D The printer is displayed in the Windows network map Device Name Displays the LLTD device name LLMNR Settings Items Setting value and Description Enable LLMNR Select this to enable LLMNR You can use name resolution without NetBIOS even if you cannot use DNS LPR Settings Items Setting value and Description Allow LPR Port Printing Select to allow printing from the LPR port Printing Timeout sec Ente...

Page 561: ...d to the network The URL is a combined value of the printer s IP address Port number and IPP printer name URL Wi Fi Direct Displays IPP URLs http and https when the printer is con nected by Wi Fi Direct The URL is a combined value of the printer s IP address Port number and IPP printer name Printer Name Displays the IPP printer name Location Displays the IPP location FTP Settings Items Setting val...

Page 562: ... specify this leave it blank Confirm Password Enter the password you configured for confirmation Context Name Enter within 32 characters or less in Unicode UTF 8 If you do not specify this leave it blank The number of characters that can be entered varies depending on the language Related Information Controlling protocols on page 558 Protocols you can Enable or Disable on page 558 Using a Digital ...

Page 563: ...ion a security alert may be displayed on a web browser because the certificate is not registered on a web browser When setting to S MIME You can also use a self signed certificate instead of a CA signed certificate You can use S MIME functions without the cost of obtaining a CA signed certificate for example in a network environment that does not have an external connection Internet connection suc...

Page 564: ...R according to a specified format by each certificate authority to download a CSR to a computer cImportant Do not generate a CSR again If you do so you may not be able to import an issued CA signed Certificate 9 Send the CSR to a certificate authority and obtain a CA signed Certificate Follow the rules of each certificate authority on sending method and form 10 Save the issued CA signed Certificat...

Page 565: ...he sender s email address for the mail server setting is set automatically Configure the sender s email address for the mail server settings in advance Related Information Obtaining a CA signed Certificate on page 563 Importing a CA signed Certificate Import the obtained CA signed Certificate to the printer cImportant Make sure that the printer s date and time is set correctly Certificate may be i...

Page 566: ...rify the certificate information Related Information Application for Configuring Printer Operations Web Config on page 405 Deleting a CA signed Certificate on page 567 Configuring S MIME Basic Settings on page 585 CA signed Certificate Importing Setting Items Items Settings and Explanation Server Certificate or Client Certificate Select a certificate s format For SSL TLS connection the Server Cert...

Page 567: ...ig and then select the Network Security tab 2 Select one of the following SSL TLS Certificate IPsec IP Filtering Client Certificate IEEE802 1X Client Certificate S MIME Client Certificate 3 Click Delete for CA signed Certificate or Client Certificate 4 Confirm that you want to delete the certificate in the message displayed Related Information Application for Configuring Printer Operations Web Con...

Page 568: ...SONA1B2C3 Common name EPSONA1B2C3 EPSONA1B2C3 local 192 0 2 123 4 Specify a validity period for the certificate 5 Click Next A confirmation message is displayed 6 Click OK The printer is updated Note You can check the certificate information by clicking Confirm on the Network Security tab SSL TLS Certificate Self signed Certificate or S MIME Client Certificate Self signed Certificate Related Infor...

Page 569: ...ion Application for Configuring Printer Operations Web Config on page 405 Deleting a CA Certificate You can delete the imported CA Certificate 1 Access Web Config and then select the Network Security tab CA Certificate 2 Click Delete next to the CA Certificate that you want to delete 3 Confirm that you want to delete the certificate in the message displayed 4 Click Reboot Network and then check th...

Page 570: ...ring Printer Operations Web Config on page 405 Configuring a Server Certificate for the Printer 1 Access Web Config and select the Network Security tab SSL TLS Certificate 2 Specify a certificate to use on Server Certificate Self signed Certificate A self signed certificate has been generated by the printer If you do not obtain a CA signed certificate select this CA signed Certificate If you obtai...

Page 571: ...p policies 1 Access Web Config and then select the Network Security tab IPsec IP Filtering Basic 2 Enter a value for each item 3 Click Next A confirmation message is displayed 4 Click OK The printer is updated Related Information Application for Configuring Printer Operations Web Config on page 405 Default Policy Setting Items Default Policy Items Settings and Explanation IPsec IP Filtering You ca...

Page 572: ... obtain and import a CA signed certificate in advance ID Type If you select Pre Shared Key for Authentication Method select the type of ID for the printer ID Enter the printer s ID that matches the type of ID You cannot use and for the first character Distinguished Name Enter 1 to 255 1 byte ASCII 0x20 to 0x7E characters You need to include IP Address Enter IPv4 or IPv6 format FQDN Enter a combina...

Page 573: ...n 1 and 127 characters Confirm Pre Shared Key Enter the key you configured for confirmation Encapsulation If you select IPsec for Access Control you need to configure an encapsulation mode Items Settings and Explanation Transport Mode If you only use the printer on the same LAN select this IP packets of layer 4 or later are encrypted Tunnel Mode If you use the printer on the Internet capable netwo...

Page 574: ...hentication algorithm for ESP This is available when ESP is selected for Security Protocol AH Authentication Select the encryption algorithm for AH This is available when AH is selected for Security Protocol Related Information Configuring Default Policy on page 571 Configuring Group Policy A group policy is one or more rules applied to a user or user group The printer controls IP packets that mat...

Page 575: ... static IPv6 address Remote Address Host Enter a device s IP address to control access The IP address must be 43 characters or less If you do not enter an IP address all addresses are controlled Note If an IP address is assigned automatically e g assigned by DHCP the connection may be unavailable Configure a static IP address Method of Choosing Port Select a method to specify ports Service Name If...

Page 576: ...e maximum Example 25 80 143 5220 If you do not enter a port number all ports are controlled IKE Version Select IKEv1 or IKEv2 for IKE Version Select one of them according to the device that the printer is connected to IKEv1 The following items are displayed when you select IKEv1 for IKE Version Items Settings and Explanation Authentication Method If you select IPsec for Access Control select an op...

Page 577: ...e key you configured for confirmation Remote Authentication Method If you select IPsec for Access Control select an option Used certificate is common with a default policy ID Type If you select Pre Shared Key for Authentication Method select the type of ID for the device that you want to authenticate ID Enter the printer s ID that matches to the type of ID You cannot use and for the first characte...

Page 578: ...ings and select an item other than Any for the other settings the device may not communicate depending on the other device that you want to authenticate Items Settings and Explanation IKE Encryption Select the encryption algorithm for IKE The items vary depending on the version of IKE Authentication Select the authentication algorithm for IKE Key Exchange Select the key exchange algorithm for IKE ...

Page 579: ...ver and the a scanner driver SNMP UDP 161 Any port Acquiring and configuring of MIB from applications such as Epson Device Admin the Epson printer driver and the Epson scanner driver LPR TCP 515 Any port Forwarding LPR data RAW Port9100 TCP 9100 Any port Forwarding RAW data IPP IPPS TCP 631 Any port Forwarding data of IPP IPPS printing WSD TCP Any port 5357 Controlling WSD WS Discovery UDP 3702 An...

Page 580: ...NetBIOS Datagram Service Local UDP 138 Any port NetBIOS Session Service Local TCP 139 Any port NetBIOS Name Service Remote UDP Any port 137 CIFS client forwarding scan data and received fax data to a folder NetBIOS Datagram Service Remote UDP Any port 138 NetBIOS Session Service Remote TCP Any port 139 HTTP Local TCP 80 Any port HTTP S server forwarding data of Web Config and WSD HTTPS Local TCP 4...

Page 581: ...rily to change the printer settings Receiving access from a specified IP address only This example allows a specified IP address to access the printer Default Policy IPsec IP Filtering Enable Access Control Refuse Access Group Policy Enable this Group Policy Check the box Access Control Permit Access Remote Address Host IP address of an administrator s client Note Regardless of policy configuratio...

Page 582: ...cess point 1 Access Web Config and then select the Network Security tab IEEE802 1X Basic 2 Enter a value for each item If you want to use the printer on a Wi Fi network click Wi Fi Setup and select or enter an SSID Note You can share settings between Ethernet and Wi Fi 3 Click Next A confirmation message is displayed 4 Click OK The printer is updated Related Information Application for Configuring...

Page 583: ...ation regardless of the authentication method Import the certificate in CA Certificate Anonymous Name If you select PEAP TLS EAP TTLS or PEAP MSCHAPv2 for EAP Type you can configure an anonymous name instead of a user ID for a phase 1 of a PEAP authentication Enter 0 to 128 1 byte ASCII 0x20 to 0x7E characters Encryption Strength You can select one of the followings High AES256 3DES Middle AES256 ...

Page 584: ... printer s user ID and or certificate protocol is incorrect Server ID Error Authentication has failed since the server ID of the server certificate and the server s ID do not match Server Certificate Error Authentication has failed since there are the following errors in the server certificate The server certificate is out of date The chain of the server certificate is incorrect CA Certificate Err...

Page 585: ...that do not have an imported encryption certificate Items Settings and Explanation Scan to Email Configure email encryption when using Scan to Email If you select Select at runtime you can select whether or not to encrypt the email when sending it Default at runtime Select the default value of mail encryption when sending the mail This is available when Select at runtime is selected for Scan to Em...

Page 586: ...mail when sending it Default at runtime Select the default value of the digital signature attachment when sending the mail This is available when Select at runtime is selected for Box to Email Fax to Email Configure the digital signature attachment to the email when using Fax to Email Algorithm Select an algorithm for the digital signature Related Information Configuring S MIME Basic Settings on p...

Page 587: ...e contacts list Note You can check the certificate information for Encryption certificate status by selecting the destination number to which you have imported the encryption certificate and clicking Edit Related Information Application for Configuring Printer Operations Web Config on page 405 Solving Problems for Advanced Security Restoring the Security Settings When you establish a highly secure...

Page 588: ...e settings of the computer Security Methods Algorithms IKE encryption algorithm AES CBC 128 AES CBC 192 AES CBC 256 AES GCM 128 AES GCM 192 AES GCM 256 3DES IKE authentication algorithm SHA 1 SHA 256 SHA 384 SHA 512 MD5 IKE key exchange algorithm DH Group1 DH Group2 DH Group5 DH Group14 DH Group15 DH Group16 DH Group17 DH Group18 DH Group19 DH Group20 DH Group21 DH Group22 DH Group23 DH Group24 DH...

Page 589: ... tab IPsec IP Filtering Basic Group Policy Remote Address Host may not be found Use a static IP address Related Information Application for Configuring Printer Operations Web Config on page 405 Encrypted Communication Using IPsec IP Filtering on page 571 Cannot Create the Secure IPP Printing Port The correct certificate is not specified as the server certificate for SSL TLS communication If the sp...

Page 590: ...into the printer after sending the CSR to a certificate authority Obtain the CA signed certificate again with the CSR CA signed Certificate is more than 5KB You cannot import a CA signed Certificate that is more than 5KB The password for importing the certificate is incorrect Enter the correct password If you forget the password you cannot import the certificate Re obtain the CA signed Certificate...

Page 591: ... on page 563 Warning Relating to a Digital Certificate Appears Messages Cause What to do Enter a Server Certificate Cause You have not selected a file to import What to do Select a file and click Import CA Certificate 1 is not entered Cause CA certificate 1 is not entered and only CA certificate 2 is entered What to do Import CA certificate 1 first Invalid value below Cause Unsupported characters ...

Page 592: ...certificate see the website of the certificate authority Cannot use the Server Certificates that include more than three CA certificates Cause The certificate file in PKCS 12 format contains more than 3 CA certificates What to do Import each certificate as converting from PKCS 12 format to PEM format or import the certificate file in PKCS 12 format that contains up to 2 CA certificates The certifi...

Page 593: ...d computer failed or the file cannot be read by some errors What to do After checking the specified file and communication import the file again Related Information About Digital Certification on page 562 Delete a CA signed Certificate by Mistake There is no backup file for the CA signed certificate If you have the backup file import the certificate again If you obtain a certificate using a CSR cr...

Page 594: ...Epson Open Platform Version Select the version of Epson Open Platform The corresponding version varies depending on the authentication system Product Key or License Key Enter the product key obtained from the dedicated Web site See the Epson Open Platform manual for details such as how to obtain the product key 3 Click Next A confirmation message is displayed 4 Click OK The printer is updated Rela...

Page 595: ...Where to Get Help Technical Support Web Site 596 Contacting Epson Support 596 ...

Page 596: ...y if you give them the following information Product serial number The serial number label is usually on the back of the product Product model Product software version Click About Version Info or a similar button in the product software Brand and model of your computer Your computer operating system name and version Names and versions of the software applications you normally use with your product...

Page 597: ...ormation and technical support e mail Epson Helpdesk Phone 1300 361 054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice Operators on the Helpdesk can aid you in installing configuring and operating your Epson product Our Pre sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located M...

Page 598: ...roduct documentation type of computer operating system application programs and any information you feel is required Transportation of Product Epson recommends retaining product packaging for future transportation Help for Users in Singapore Sources of information support and services available from Epson Singapore are World Wide Web http www epson com sg Information on product specifications driv...

Page 599: ...85 84 4 3978 4775 Help for Users in Indonesia Contacts for information support and services are World Wide Web http www epson co id Information on product specifications drivers for download Frequently Asked Questions FAQ Sales Enquiries questions through e mail Epson Hotline Phone 62 1500 766 Fax 62 21 808 66 799 Our Hotline team can help you with the following over the phone or fax Sales enquiri...

Page 600: ...i Lt 1 Jl Jenderal Sudirman Kav 3 Jakarta Pusat DKI JAKARTA 10220 6221 5724335 ess epson indonesia co id EAST JAWA ESS SURABAYA Ruko Surya Inti Jl Jawa No 2 4 Kav 29 Surabaya Jawa Timur 6231 5014949 esssby epson indonesia co id BANTEN ESS SERPONG Ruko Mall WTC Matahari No 953 Serpong Banten 6221 53167051 53167052 esstag epson indonesia co id CENTRAL JAWA ESS SEMARANG Komplek Ruko Metro Plaza Block...

Page 601: ...ivers Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers Phone 852 2827 8911 Fax 852 2827 4383 Help for Users in Malaysia Contacts for information support and services are World Wide Web http www epson com my Information on product specifications drivers for download Frequently Asked Questions FAQ Sales Enquiries questions through e mail E...

Page 602: ...ippines Corporation at the telephone fax numbers and e mail address below World Wide Web http www epson com ph Information on product specifications drivers for download Frequently Asked Questions FAQ and E mail Enquiries are available Epson Philippines Customer Care Toll Free PLDT 1 800 1069 37766 Toll Free Digital 1 800 3 0037766 Metro Manila 632 441 9030 Web Site https www epson com ph contact ...

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