Epson WF-3720 series User Manual Download Page 55 | Manualshive

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Epson WF-3720 series User Manual Download Page 55

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Network Connection Report Codes and Messages

Check the error codes and messages on the network connection report to solve problems you may
encounter with network connections. The tables here list solutions to problems based on the error codes
and messages that may appear on the top of the report.

1

Error code

2

Message

Note:

Error codes and messages listed here may not all apply to your product.

Error Codes and Messages

Error code and message

Solution

E1

Confirm that the network cable is
connected and network devices such as
hub, router, or access point are turned on.

Make sure your router, access point, and/or hub are
turned on, and the network cable is securely connected to
your device and to your product.

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Summary of Contents for WF-3720 series

Page 1: ...WF 3720 WF 3730 WF 4720 WF 4730 Series User s Guide ...

Page 2: ......

Page 3: ... Setting 24 Preventing PC Connection via USB 25 Product Parts Locations 27 Product Parts Front 27 Product Parts Inside 29 Product Parts Back 31 Checking for Software Updates 31 Using Power Saving Settings 32 Changing the Sleep Timer Settings 32 Changing the Power Off Timer Settings 34 Epson Connect Solutions for Smartphones Tablets and More 34 Setting Up Epson Connect Services 35 Using Epson Email...

Page 4: ...nd Messages 55 Configuring Email Server Settings 60 Email Server Settings 62 Changing or Updating Network Connections 63 Accessing the Web Config Utility 63 Changing a USB Connection to a Wi Fi Connection 64 Changing a Wi Fi Connection to a Wired Network Connection 64 Connecting to a New Wi Fi Router 64 Disabling Wi Fi Features 65 Loading Paper 67 Loading Paper in the Cassette 67 Paper Loading Cap...

Page 5: ...uble sided Printing Settings Windows 100 Double sided Printing Options Windows 103 Print Density Adjustments Windows 103 Selecting Additional Layout and Print Options Windows 104 Custom Color Correction Options Windows 106 Image Options and Additional Settings Windows 107 Header Footer Settings Windows 108 Selecting a Printing Preset Windows 109 Selecting Extended Settings Windows 110 Extended Set...

Page 6: ...arting a Scan 134 Starting a Scan Using the Product Control Panel 134 Scanning to Email 136 Scanning to a Connected Computer 138 Setting Up a WSD Port Windows 7 Windows Vista 140 Control Panel Scanning Options 141 Setting Up and Scanning to a Network Folder or FTP Server 143 Creating a Shared Network Folder 143 Registering Contacts for Email Network or FTP Scanning Control Panel 145 Registering Co...

Page 7: ...the Fax Utility Windows 176 Setting Up Fax Features Using the Fax Utility Mac 178 Setting Up Contacts and Contact Groups 179 Setting Up Contacts Using the Product Control Panel 180 Creating a Contact 180 Editing or Deleting a Contact 182 Creating a Contact Group 183 Editing or Deleting a Contact Group 185 Importing Contacts Using the Fax Utility Windows 186 Setting Up Speed Group Dial Lists Using ...

Page 8: ...ng Options Device Mode 216 Transferring Files on a USB Device 217 Setting Up File Sharing for File Transfers from Your Computer 217 Transferring Files from a USB Device to Your Computer 219 Replacing Ink Cartridges and Maintenance Boxes 220 Check Cartridge and Maintenance Box Status 220 Checking Cartridge Status on the LCD Screen 220 Checking Cartridge and Maintenance Box Status Windows 221 Checki...

Page 9: ...ct 259 Solving Problems 262 Product Status Messages 262 Running a Product Check 266 Resetting Control Panel Defaults 268 Solving Setup Problems 269 Product Does Not Turn On or Off 269 Noise After Ink Installation 269 Software Installation Problems 269 Solving Network Problems 270 Product Cannot Connect to a Wireless Router or Access Point 270 Network Software Cannot Find Product on a Network 272 P...

Page 10: ... Incorrect Margins on Printout 289 Incorrect Characters Print 289 Incorrect Image Size or Position 290 Slanted Printout 290 Solving Print Quality Problems 291 White or Dark Lines in Printout 291 Blurry or Smeared Printout 292 Faint Printout or Printout Has Gaps 293 Grainy Printout 294 Incorrect Colors 295 Solving Scanning Problems 296 Scanning Software Does Not Operate Correctly 296 Cannot Start E...

Page 11: ...ceived in an Incorrect Size 306 Received Fax Quality is Poor 306 Received Fax is Not Printed 307 Solving USB Device Problems 307 Cannot View or Print from a USB Device 307 Cannot Save Files on a USB Device 308 Cannot Transfer Files To or From a USB Device 308 Uninstall Your Product Software 309 Uninstalling Product Software Windows 309 Uninstalling Product Software Mac 310 Where to Get Help 311 Te...

Page 12: ...y Instructions 327 LCD Screen Safety Instructions 328 Wireless Connection Safety Instructions 328 Telephone Equipment Safety Instructions 329 Important Privacy Notice Printer Serial Number 329 FCC Compliance Statement 329 Binding Arbitration and Class Waiver 332 Trademarks 335 Copyright Notice 336 libTIFF Software Acknowledgment 336 A Note Concerning Responsible Use of Copyrighted Materials 337 De...

Page 13: ...13 WF 3720 WF 3730 WF 4720 WF 4730 Series User s Guide Welcome to the WF 3720 WF 3730 WF 4720 WF 4730 Series User s Guide For a printable PDF copy of this guide click here ...

Page 14: ...ing the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Printing and Scanning with NFC from Your Android Device Using the Control Panel See these sections to learn about the control panel and select control panel settings Control Panel Buttons and Lights Entering Characters on the LCD Screen Selecting the Date and Time...

Page 15: ...ton 5 network status button 6 sound button 7 preset button 8 home button 9 LCD screen 10 help button Status Icon Information Parent topic Using the Control Panel Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions Press the icon to view or change the current network settings ...

Page 16: ...o change the settings Displays the Fax Data Information screen There is a problem with the indicated setting Press the icon to resolve the problem No Ethernet connection An Ethernet connection is established No Wi Fi connection A Wi Fi network error has occurred or the product is searching for a connection A Wi Fi connection is established The number of bars indicates the connection s signal stren...

Page 17: ...ge the case of letters select To delete the previous character select To enter numbers or symbols select To enter a space select Parent topic Using the Control Panel Selecting the Date and Time Before faxing select the current date time and daylight saving phase in your area and choose your preferred date and time format 1 Press the home button if necessary 2 Select Settings ...

Page 18: ...18 3 Select General Settings 4 Select Basic Settings 5 Select Date Time Settings ...

Page 19: ...e season When you change from Winter to Summer your product automatically sets its clock ahead one hour When you change from Summer to Winter it sets its clock back one hour 8 Select Date Time 9 Select the date format you want to use 10 Use the numeric keypad to enter the current date 11 Select the time format you want to use 12 Use the numeric keypad to enter the current time Parent topic Using t...

Page 20: ...s the preset button You see a screen like this 3 Select Add New 4 Select the function for which you want to set up a preset You see the main screen for that function such as the Copy screen 5 Select the settings you want to save and select Register ...

Page 21: ...Name You see a screen like this 7 Use the displayed keyboard to enter a name for the preset and select OK 8 Select OK When you copy fax or scan you can use the preset by pressing the preset button and selecting your preset name from the list ...

Page 22: ...the home button if necessary 2 Select Settings 3 Select General Settings You see a screen like this 4 Select Basic Settings 5 Scroll down and select Language 6 Select a language Parent topic Using the Control Panel Adjusting Control Panel Sounds You can adjust the sound level heard when you press buttons on the control panel 1 Press the home button if necessary 2 Select Settings ...

Page 23: ... switch between Normal Mode and Quiet Mode 7 Select Button Press 8 Press to decrease or to increase the sound 9 Select OK to exit Note You can also adjust the Sound Type and the sound level for various product functions Parent topic Using the Control Panel Adjusting the Screen Brightness You can adjust the brightness of the LCD screen 1 Press the home button if necessary ...

Page 24: ...he brightness 7 Select OK to exit Parent topic Using the Control Panel Turning Off the Operation Time Out Setting The Operation Time Out setting causes the LCD screen to return to the Home screen after a few minutes of inactivity This feature is enabled by default but you can turn it off 1 Press the home button if necessary 2 Select Settings 3 Select General Settings ...

Page 25: ...nt topic Using the Control Panel Preventing PC Connection via USB You can disable access from a USB connected computer This restricts non network access to the product and protects the security of confidential scanned documents 1 Press the home button if necessary 2 Select Settings 3 Select General Settings ...

Page 26: ...26 You see a screen like this 4 Select Printer Settings You see a screen like this 5 Scroll down and select PC Connection via USB 6 Select Disable Parent topic Using the Control Panel ...

Page 27: ... parts on your product Product Parts Front Product Parts Inside Product Parts Back Parent topic Product Basics Product Parts Front 1 Automatic Document Feeder ADF cover 2 ADF input tray 3 ADF edge guides 4 ADF document support 5 ADF output tray 6 Paper cassette 1 ...

Page 28: ...28 7 Paper cassette 2 WF 3730 WF 4730 Series 1 Output tray 2 Paper cassette edge guides 3 Paper cassette Parent topic Product Parts Locations ...

Page 29: ...29 Product Parts Inside 1 Document cover 2 Scanner glass 3 Control panel ...

Page 30: ...30 4 USB Type A port for external devices 1 Scanner unit 2 Ink cartridge holder do not remove Parent topic Product Parts Locations ...

Page 31: ...tes to your product software Visit epson com support U S epson ca support Canada or epson com jm support Caribbean and select your product Note Your printer is designed to work only with genuine Epson brand ink cartridges Other brands of ink cartridges and ink supplies are not compatible and even if described as compatible may not function properly or at all Epson periodically provides firmware up...

Page 32: ... or on the Start or Apps screens depending on your version of Windows OS X You can manually update the software by opening the Applications Epson Software folder and selecting EPSON Software Updater macOS 10 12 x or 10 13 x You can manually update the software by opening the App Store selecting Updates searching for a software update option for Epson Software and selecting Update Parent topic Prod...

Page 33: ...33 You see a screen like this 4 Select Basic Settings 5 Select Sleep Timer You see a screen like this 6 Do one of the following Press the or icon to decrease or increase the number of minutes ...

Page 34: ...specified period of time 1 Press the home button if necessary 2 Select Settings 3 Select General Settings You see a screen like this 4 Select Basic Settings 5 Select Power Off Timer then select a time period between 30minutes and 12h 12 hours Parent topic Using Power Saving Settings Epson Connect Solutions for Smartphones Tablets and More Use your smartphone tablet or computer to print and scan do...

Page 35: ...e Epson Connect solutions Epson Email Print Epson iPrint Mobile App Epson Remote Print Setting Up Epson Connect Services Using Epson Email Print Using the Epson iPrint Mobile App Using Epson Remote Print Using Epson Scan to Cloud Parent topic Product Basics Setting Up Epson Connect Services If you did not activate your product s email address for use with Epson Connect when you set up your product...

Page 36: ...Service Settings 5 Select Epson Connect Services You see a screen like this 6 Select Register 7 Follow the instructions on the screen to activate your product s email address Parent topic Epson Connect Solutions for Smartphones Tablets and More ...

Page 37: ...epsonconnect com and log into your Epson Connect account to personalize your product s email adjust print settings and set up other Epson Connect services Parent topic Epson Connect Solutions for Smartphones Tablets and More Related topics Wi Fi or Wired Networking Using the Epson iPrint Mobile App Use this free Apple and Android app to print and scan with networked Epson products Epson iPrint let...

Page 38: ... address and optional access key of your Epson product during Remote Print setup 6 Now you are ready to print remotely Select the print command in your laptop or desktop computer application and choose the Remote Print option for your Epson product Parent topic Epson Connect Solutions for Smartphones Tablets and More Related topics Wi Fi or Wired Networking Using Epson Scan to Cloud The Epson Scan...

Page 39: ... Wired Networking Using AirPrint AirPrint enables instant wireless printing from iPhone iPad iPod touch and Mac without the need to install drivers or download software Note If you disabled paper configuration messages on your product control panel you cannot use AirPrint See the link below to enable the messages if necessary 1 Load paper in your product 2 Set up your product for wireless printing...

Page 40: ...n still doesn t appear select the Firmware Update option and follow the on screen instructions to update your product 6 Click Register 7 Select the checkbox to agree to the Usage Advisory and click Next 8 Click OK to launch the sign in page A separate browser window opens 9 Enter your Google Account username and password and click Sign in or if you don t have an account click Sign up for a new Goo...

Page 41: ...you do not see your product tap All Printers and select your product Parent topic Product Basics Related topics Wi Fi or Wired Networking Using Fire OS Printing You can wirelessly print from Amazon Fire tablets and phones to your nearby networked Epson product There is no software to download no drivers to install and no cables to connect With just a few taps in Email Calendar Contacts and WPS Off...

Page 42: ...n tap the print option and select your product to print whatever is on the screen Visit epson com connect U S epson ca connect Canada or epson com jm connect Caribbean to learn more about Windows 10 Mobile Printing one of many Epson Connect Partner Solutions and check the compatibility of your mobile device Parent topic Product Basics Related topics Wi Fi or Wired Networking Using Epson Print and ...

Page 43: ...e to your product using NFC Near Field Communication Once connected you can print and scan using Epson iPrint 1 Make sure Epson iPrint is installed on your Android device 2 Make sure Simple AP mode or Wi Fi Direct is enabled on your product and that you are using the default Wi Fi Direct password Note NFC printing and scanning will not work if you changed the default Wi Fi Direct password 3 Do one...

Page 44: ...Print and repeat this step 5 Touch the NFC antenna of your Android device to the product NFC tag on your product again The product and Android device connect Note If the Android device and product disconnect try to print or scan a document The Android device and product should reconnect automatically 6 If you are going to print open the file you want to print in Epson iPrint 7 Touch the NFC antenn...

Page 45: ...Printing a Network Status Sheet Printing a Network Connection Report Configuring Email Server Settings Changing or Updating Network Connections Wi Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point The wireless router or access point can be connected to your computer over a wireless or wired network ...

Page 46: ... using your product control panel To install your product on a wireless network follow the instructions on the Start Here sheet and install the necessary software by downloading it from the Epson website The installer program guides you through network setup Note Breakdown or repair of this product may cause loss of fax and network data and settings Epson is not responsible for backing up or recov...

Page 47: ...r Change Settings 5 Select Wi Fi Setup Wizard 6 Select the name of your wireless network or select Enter Manually to enter the name manually Use the displayed keypad to enter your network name 7 Select the Password field and enter your wireless password using the displayed keypad ...

Page 48: ...10 If you want to print a network setup report select Print Check Report Otherwise select OK 11 Press the home button to exit You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device and then print If you are printing from a computer make sure you installed the network software as described on the Start Here sheet Note If you don t see ...

Page 49: ...or up to 4 devices 1 Epson product 2 Computer with a wireless interface 3 Other wireless device Enabling Wi Fi Direct Mode Parent topic Wi Fi or Wired Networking Related references Status Icon Information Enabling Wi Fi Direct Mode You can enable Wi Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point 1 Press the ...

Page 50: ... Wi Fi Direct 4 Scroll down and select Start Setup 5 Select Start Setup again You see a screen like this 6 Use your computer or wireless device to select the Wi Fi network name SSID displayed on the LCD screen then enter the password shown ...

Page 51: ...haracters on the LCD Screen Wi Fi Protected Setup WPS If your network uses a WPS enabled wireless router or access point you can quickly connect your product to the network using Wi Fi Protected Setup WPS Note To check if your router is WPS enabled look for a button labeled WPS on your router or access point If there is no hardware button there may be a virtual WPS button in the software for the d...

Page 52: ...ter or device and then print If you are printing from a computer make sure you installed the network software as described on the Start Here sheet Note If you don t see the icon repeat these steps to try again Parent topic Wi Fi Protected Setup WPS Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product o...

Page 53: ...shown on the network status sheet to diagnose any problems you have Parent topic Wi Fi or Wired Networking Printing a Network Connection Report You can print a network connection report to view solutions to any problems you may have using your product on a network 1 Press the home button if necessary 2 Select Settings 3 Select General Settings ...

Page 54: ...work Settings 5 Select Connection Check 6 Select Print Check Report 7 Select Print Examine the error codes and solutions shown on the network connection report Network Connection Report Codes and Messages Parent topic Wi Fi or Wired Networking ...

Page 55: ...ges that may appear on the top of the report 1 Error code 2 Message Note Error codes and messages listed here may not all apply to your product Error Codes and Messages Error code and message Solution E1 Confirm that the network cable is connected and network devices such as hub router or access point are turned on Make sure your router access point and or hub are turned on and the network cable i...

Page 56: ...and remove any obstacles between them Also move your product away from devices such as wireless phones or microwaves Confirm that the SSID shown on the network connection report matches the label on your router or access point Also make sure your SSID uses only ASCII characters and symbols or your product cannot display the SSID correctly If you are trying to connect using the WPS push button meth...

Page 57: ...as MAC address filtering enabled register your product s MAC address so it is not filtered Locate the MAC address on the network connection report and check your router or access point documentation for instructions If your router or access point is using shared authentication with WEP security confirm that you are using the correct authentication key and index If your router or access point limit...

Page 58: ...ed on and do the following If your product s Obtain IP Address setting is set to Manual check the IP address subnet mask and default gateway addresses on the network connection report to see if they are correct If not correct the settings If DHCP is enabled set your product s Obtain IP Address setting to Auto If you want to use the DHCP assigned address as a static address set the Obtain IP Addres...

Page 59: ...work settings If your router or access point uses WEP security with several registered passwords make sure that the first registered password is set on your product E13 Confirm the following Entered security key password is correct Index of the security key password is set to the first number Connection and network setup of the PC or other device is correct Contact your network administrator for a...

Page 60: ...ll cannot connect to your product check the documentation that came with your router or access point for solutions No more devices can be connected Disconnect one of the connected devices if you want to add another one You can connect up to four computers or other devices to your product using a Wi Fi Direct Simple AP connection If you want to add another device disconnect an existing connected de...

Page 61: ...61 You see a screen like this 4 Select Network Settings 5 Scroll down and select Advanced 6 Select Email Server 7 Select Server Settings You see a screen like this ...

Page 62: ...Email Server Settings Setting name Available options Description Authenticated Account Lets you enter a user name or email address for the mail server Used with the POP Before SMTP and SMTP AUTH methods Authenticated Password Lets you enter a password for the authenticated account Used with the POP Before SMTP and SMTP AUTH methods Sender s Email Address Lets you enter the email address to be disp...

Page 63: ... Features Parent topic Wi Fi or Wired Networking Accessing the Web Config Utility You can select your product s network settings and confirm its operating status using a web browser You do this by accessing your product s built in Web Config utility from a computer or other device that is connected to the same network as your product 1 Print a network status sheet 2 Locate the IP address for your ...

Page 64: ...oduct s LAN port 3 Connect the other end to any available LAN port on your router or access point 4 Uninstall your product software 5 Download and install your product software from the Epson website 6 Follow the on screen instructions to install the software 7 When you see the Select Your Connection screen select Wired network connection 8 If you see a Select Setup Option screen select Set up pri...

Page 65: ...ng Product Software Windows Disabling Wi Fi Features You may need to disable your product s Wi Fi features if you change your network connection type or need to solve a problem with your network connection Note Before disabling Wi Fi features make a note of your product s SSID network name and password and any network settings selected for the Epson Connect services you may use 1 Press the home bu...

Page 66: ...66 4 Select Change Settings 5 Select Others 6 Select Disable Wi Fi 7 Select Yes to disable Wi Fi Parent topic Changing or Updating Network Connections ...

Page 67: ...mpatible Epson Papers Paper or Media Type Settings Printing Software Selecting the Paper Settings for Each Source Control Panel Selecting the Default Paper Source Settings Selecting the Universal Print Settings Loading Paper in the Cassette You can load paper up to this size in the paper cassette Legal 8 5 14 inches 216 356 mm Note Before loading paper make sure your product is not currently print...

Page 68: ...68 1 Pull out the paper cassette 2 Slide the edge guides outward ...

Page 69: ...69 Note If you are using legal size paper or larger press the button and extend the paper cassette 3 Slide the front edge guide to your paper size ...

Page 70: ...cedown and slide it against the front edge guide Note Make sure the paper is loaded against the front edge guide and not sticking out from the rear of the cassette Insert up to 10 envelopes with the printable side facedown and flap edge left as shown Note Load envelopes only in paper cassette 1 ...

Page 71: ...ot select automatic 2 sided printing for this type of paper and do not print over the holes Select Letterhead or Preprinted as the paper type setting 5 Slide the edge guides against the paper but not too tightly Note Make sure the paper fits under the tabs on the edge guides ...

Page 72: ...sette flat as you insert it Note The paper may slide forward slightly as you insert the cassette This is normal 7 If prompted by the product s LCD screen select the size and type of the paper you loaded and select Close ...

Page 73: ...guides and not sticking out from the rear end of the cassette If you have trouble loading a stack of envelopes press each envelope flat before loading it or load one envelope at a time If print quality declines when printing multiple envelopes try loading one envelope at a time Load letterhead or pre printed paper top edge first Check the paper package for any additional loading instructions Paper...

Page 74: ...8 3 11 7 inches 210 297 mm size Up to the line indicated by the triangle mark1 Half Letter 5 5 8 5 inches 140 216 mm A5 5 8 8 2 inches 148 210 mm A6 4 1 5 8 inches 105 148 mm B6 5 7 2 inches 128 182 mm size up to the line indicated by the triangle mark2 Legal 8 5 14 inches 216 356 mm size 30 sheets3 Epson Bright White Paper 200 sheets Epson Presentation Paper Matte 80 sheets Epson Premium Presenta...

Page 75: ...oading Paper in the Cassette Double sided Printing Capacity Paper type Size Double sided Printing Capacity Auto Manual Plain paper Copier paper Letterhead paper Recycled paper Colored paper Pre printed paper High quality plain paper Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm Up to the arrow mark 30 sheets Half Letter 5 5 8 5 inches 140 216 mm A5 5 8 8 2 inches 148 210 mm A6 4...

Page 76: ...tation Paper Matte Letter 8 5 11 inches 216 279 mm and smaller Envelopes No 10 4 1 9 5 inches 105 241 mm Parent topic Loading Paper in the Cassette Borderless Paper Type Compatibility You can print borderless photos on compatible paper types in compatible sizes Borderless Paper Types Epson Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Epson Premium Phot...

Page 77: ...chase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 in the U S or 800 807 7766 in Canada Paper Type Size Part number Sheet count Epson Bright White Paper Letter 8 5 11 inches 216 279 mm S041586 500 Epson Presentation Paper Matte Letter 8 5 11 inches 216 279 mm S041062 100 Legal 8 5 14 inches 216 356 mm S041067 100 Epson Premium Presentation Paper...

Page 78: ...02 152 mm S042181 S042174 60 100 5 7 inches 127 178 mm S041945 20 8 10 inches 203 254 mm S041946 20 Letter 8 5 11 inches 216 279 mm S042182 S042175 25 50 Epson Premium Photo Paper Semi gloss 4 6 inches 102 152 mm S041982 40 Letter 8 5 11 inches 216 279 mm S041331 20 Parent topic Loading Paper Paper or Media Type Settings Printing Software For this paper Select this paper Type or Media Type setting...

Page 79: ...resentation Paper Matte Epson Premium Presentation Paper Matte Premium Presentation Paper Matte Note The settings listed here are available only when printing from your computer they do not apply to your product s control panel settings Parent topic Loading Paper Selecting the Paper Settings for Each Source Control Panel You can change the default paper size and paper type for each source using th...

Page 80: ...rom a list of commonly used paper settings 9 Select to choose another paper source or exit Paper Type Settings Control Panel Parent topic Loading Paper Paper Type Settings Control Panel Select a Paper Type setting that matches the paper you loaded Paper type loaded Paper Type setting Plain paper Epson Bright White Paper Plain Paper Letterhead paper Letterhead Recycled paper Recycled ...

Page 81: ...Paper Glossy Glossy Epson Premium Photo Paper Semi gloss Prem Semi Gloss Epson Presentation Paper Matte Epson Premium Presentation Paper Matte Prem Matte Parent topic Selecting the Paper Settings for Each Source Control Panel Selecting the Default Paper Source Settings You can change default paper source settings using the control panel on the product 1 Press the home button if necessary 2 Select ...

Page 82: ... and type for each paper source A4 Letter Auto Switching On Select On to switch the selected paper size to match the loaded paper Letter or A4 if the wrong size is selected Off Auto Select Settings WF 3730 WF 4730 Series Copy Select On for any of these settings to automatically print on paper from any source containing paper that matches your paper settings Fax Other Error Notice Paper Size Notice...

Page 83: ...utton to exit Universal Print Settings Options Parent topic Loading Paper Universal Print Settings Options Select the universal print setting options you want to use for your print jobs Universal Print Settings option Available settings Description Top Offset Adjust the top or left margin Left Offset Top Offset in Back Adjust the top or left margin of the back page when printing double sided Left ...

Page 84: ...check the paper width before printing This prevents printing beyond the edges of the paper when the paper size settings are incorrect but may reduce the printing speed Off Skip Blank Page On Select On to skip printing of blank pages automatically Off Parent topic Selecting the Universal Print Settings ...

Page 85: ...anything on top of your product or use its cover as a writing surface to avoid damaging it Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm ...

Page 86: ...86 1 Open the document cover ...

Page 87: ...cated corner Note The edges of your original may be cropped by 0 06 inch 1 5 mm from the edge of the scanner glass Manually position your original away from the edges to prevent cropping 3 Close the document cover gently to keep your original in place Parent topic Placing Originals on the Product Related topics Copying Faxing Scanning ...

Page 88: ...Document Feeder specifications before loading them Caution Make sure your originals are not creased or folded and do not contain holes staples tape or other materials that could obstruct the feeder Caution Do not place photographs or valuable artwork in the ADF Place fragile or valuable originals on the scanner glass to avoid wrinkling or damaging them 1 Slide the ADF edge guide outward ...

Page 89: ... 2 Fan your stack of originals and tap them gently on a flat surface to even the edges 3 Insert the originals into the ADF faceup and top edge first The ADF icon on the Copy Scan and Fax screens lights up ...

Page 90: ... but not too tightly ADF Original Document Specifications Parent topic Placing Originals on the Product Related topics Copying Faxing Scanning ADF Original Document Specifications You can load original documents that meet these specifications in the ADF ...

Page 91: ...ay damage the scanner Use the scanner glass for these types Photos Thermal paper Fabric or other non paper originals Originals with uneven surfaces such as embossed documents Originals containing staples or paper clips Originals with carbon paper backing Originals with wet ink Originals that are bound Originals with labels stickers or sticky notes Ripped curled folded deteriorated or wrinkled orig...

Page 92: ...ou can copy documents or photos onto various sizes and types of paper including Epson special papers 1 Place your original document or photo on the scanner glass or place multi page documents in the ADF 2 Load the paper you want to print on 3 Press the home button if necessary 4 Select Copy You see a screen like this 5 To print more than one copy select Copies and use the displayed keypad to enter...

Page 93: ...ated tasks Using Presets Loading Paper in the Cassette Related topics Placing Originals on the Product Copying Options Select the copying options you want to use for your copies Note Not all options or settings may be available depending on other copying settings Copy Copying option Available settings Description B W Copies the document in black and white Color Copies the document in color Density...

Page 94: ...t 2 up Copies multiple page documents onto one sheet Scroll down and select the document orientation and layout order settings as necessary 4 up Original Type Text Specifies the document type of your originals and adjusts the quality of your copies Text Image Photo Text Image Best Finishing Group Same Pages Select to print multiple copies of a multi page document in unordered groups Collate Page O...

Page 95: ...on ID Card Copy Off Select On to copy both sides of an ID card onto one side of a sheet of paper On Borderless Copy Off Adjusts the amount to expand the original photo when printing borderless photos On Standard Medium Minimum Parent topic Copying ...

Page 96: ...with Windows You can print with your product using any Windows application as described in these sections Note If you are using your Epson product with the Windows 10 S operating system you cannot use the software described in this section You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only from the Windows ...

Page 97: ...your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 If necessary select your product name as the printer you want to use Note You may also need to select Properties or Preferences to view your print settings You see the Main tab of your printer settings window ...

Page 98: ... The setting may not exactly match the name of your paper Check the paper type settings list for details 9 Select the Quality setting that matches the print quality you want to use 10 Select a Color option To print a color document or photo select the Color setting To print text and graphics in black or shades of gray select the Black Grayscale setting 11 To print on both sides of the paper select...

Page 99: ...oaded in that source WF 3730 WF 4730 Series Auto Select Automatically selects the paper source based on the selected paper size Paper Cassette 1 Selects the paper in cassette 1 as the paper source Paper Cassette 2 Selects the paper in cassette 2 as the paper source Parent topic Selecting Basic Print Settings Windows Print Quality Options Windows You can select any of the available Quality options ...

Page 100: ...ted or unavailable depending on other settings you have chosen or if you are accessing the product over a network 1 Select one of the following options for 2 Sided Printing Auto Long edge binding to print your double sided print job by automatically flipping the paper on the long edge Auto Short edge binding to print your double sided print job by automatically flipping the paper on the short edge...

Page 101: ...101 You see this window 3 Select the double sided printing options you want to use 4 Click OK to return to the Main tab ...

Page 102: ... the Adjustments options you want to use 8 Click OK to return to the Main tab 9 Print a test copy of your double sided document to test the selected settings 10 Follow any instructions displayed on the screen during printing Double sided Printing Options Windows Print Density Adjustments Windows Parent topic Printing with Windows Related references Double sided Printing Capacity Related tasks Sele...

Page 103: ...Select the Booklet checkbox and a binding option to print double sided pages as a booklet Parent topic Selecting Double sided Printing Settings Windows Print Density Adjustments Windows You can select any of the available options on the Print Density Adjustment window to adjust the print quality of your double sided print job Print Density Sets the level of ink coverage for double sided printing I...

Page 104: ...ion to size your image to fit the paper you loaded Select the size of your document or photo as the Document Size setting and the size of your paper as the Output Paper setting If you want to center your image on the paper select the Center option Select the Zoom to option to reduce or enlarge your document or photo by a specific percentage Select the percentage in the menu 2 Select one of the fol...

Page 105: ...ed Watermark adds a visible watermark to your printout Note Click the Add Delete button to create your own watermark and click the Settings button to customize the watermark Header Footer adds information such as the date and time to the top or bottom of your printout Note Click the Settings button to customize the text and location of the header or footer 4 Select any of the Additional Settings o...

Page 106: ...or tones Depending on the selected color mode you can also adjust the midtone density using the Gamma setting Fix Photo Improves the color contrast and sharpness of flawed photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an int...

Page 107: ...o increase readability Emphasize Thin Lines Adjusts the weight of printed lines to increase visibility Edge Smoothing Smooths jagged edges in low resolution images such as screen captures or images from the Web Fix Red Eye Reduces or removes red eye in photos Print Text in Black Prints colored text in black For Color Text Prints colored text on a background pattern or underlined For Color Graphs a...

Page 108: ...dd headers or footers when you print The items are available to print at the top or bottom of your pages in either the left right or center of the page Note These settings are not saved with your document You can select to print the following information User Name Computer Name Date Date Time Document Name Note The user name computer name date and time come from the Windows Control Panel on your c...

Page 109: ...elect a printing preset on the Main or More Options tab Note You can create your own preset by clicking the Add Remove Presets button 1 Click the Main or More Options tab You see the available Printing Presets on the left 2 Place your cursor over one of the Printing Presets to view its list of settings ...

Page 110: ... topic Printing with Windows Selecting Extended Settings Windows You can select additional settings that apply to all the print jobs you send to your product 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Printer Settings 3 Click the Maintenance tab You see the maintenance options ...

Page 111: ...Printing with Windows Extended Settings Windows You can select from these settings on the Extended Settings window Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect may reduce print speed Thick Paper and Envelopes Prevents ink f...

Page 112: ...fine screening pattern Prints graphics with a finer screening pattern Allow Applications to Perform ICM Color Matching Allows applications to perform ICM color matching Always Use the Driver s Paper Source Setting Prints using the paper source setting in the printer driver rather than the setting in your application Output 1 page documents facedown in 2 Sided mode Outputs single sided pages in a 2...

Page 113: ...vent unauthorized changes 1 Do one of the following Windows 10 Click and select Settings Devices Printers scanners Select your product name and select Manage Printer properties Windows 8 x Navigate to the Apps screen and select Control Panel Hardware and Sound Devices and Printers Right click your product and select Printer properties Windows 7 Click and select Devices and Printers Right click you...

Page 114: ...ect Properties 2 Click the Optional Settings tab Note You can prevent access to the Optional Settings tab by changing the user or group permissions in the Security tab 3 Click Driver Settings You see this window 4 Select the checkbox for each setting you want to lock To lock all print settings select All Document Settings 5 Under Advanced Settings select the setting option you want to use for each...

Page 115: ...k or prohibit watermarks Add Delete Lets you add or delete a customized text or image based watermark Settings Lets you select the size position and other watermark settings Header Footer Off Prohibits headers or footers On Allows headers and footers Settings Lets you select the text and position for printing headers and footers Color Color Allows color printing Grayscale Allows printing in black ...

Page 116: ... default print settings 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Printer Settings You see the printer settings window 3 Select the print settings you want to use as defaults in all your Windows programs 4 Click OK These settings are now the defaults selected for printing You can st...

Page 117: ...sed on the Windows printer software screens 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Printer Settings You see the printer settings window 3 Click the Maintenance tab You see the maintenance options 4 Select the language you want to use as the Language setting ...

Page 118: ... for updates or disable this feature 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Software Update Settings You see this window 3 Do one of the following To change how often the software checks for updates select a setting in the Check every menu To disable the automatic update feature ...

Page 119: ... Selecting Printing Preferences Mac Printing Your Document or Photo Mac Parent topic Printing from a Computer Selecting Basic Print Settings Mac Select the basic settings for the document or photo you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or anoth...

Page 120: ...he Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing 6 Select the page setup options Paper Size and Orientation Note If you do not see these settings in the print window check for them in your application before printing They may be accessible by selecting Page Setup from the File menu ...

Page 121: ...any application specific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Print Settings or Printer Features from the pop up menu You see these settings ...

Page 122: ...cting Page Setup Settings Mac Printing Your Document or Photo Mac Paper Source Options Mac You can select any of the available options in the Paper Source menu to print on the paper loaded in that source WF 3730 WF 4730 Series Auto Select Automatically selects the paper source based on the selected paper size Cassette 1 Selects the paper in cassette 1 as the paper source Cassette 2 Selects the pap...

Page 123: ...e horizontally Note If you select the Min option for the Expansion setting you may see white borders on your printed photo Parent topic Selecting Basic Print Settings Mac Selecting Page Setup Settings Mac Depending on your application you may be able to select the paper size and orientation settings from the print window Note If you do not see these settings in the print window check for them in y...

Page 124: ...reduce or enlarge the size of the printed image by selecting Paper Handling from the pop up menu and selecting a scaling option Parent topic Printing on a Mac Selecting Print Layout Options Mac You can select a variety of layout options for your document or photo by selecting Layout from the pop up menu on the print window To print multiple pages on one sheet of paper select the number of pages in...

Page 125: ...can print on both sides of the paper by selecting Two sided Printing Settings from the pop up menu on the print window Note Some options may be pre selected or unavailable depending on other settings you have chosen or if you are accessing the product over a network This screen may be different depending on the Mac OS version you are using 1 Select one of the Two sided Printing options ...

Page 126: ... document to test the selected settings 5 Follow any instructions displayed on the screen during printing Double sided Printing Options and Adjustments Mac Parent topic Printing on a Mac Double sided Printing Options and Adjustments Mac You can select any of the available options in the Two sided Printing Settings or Output Settings pop up menu to set up your double sided print job Long Edge bindi...

Page 127: ...de of the paper before printing the other side in double sided printing Parent topic Selecting Double sided Printing Settings Mac Managing Color Mac You can adjust the Color Matching and Color Options settings to fine tune the colors in your printout or turn off color management in your printer software 1 Select Color Matching from the pop up menu in the print window 2 Select one of the available ...

Page 128: ...o Advanced Settings and select settings for Brightness Contrast Saturation and individual color tones You can also select a color Mode setting for printing photos and graphics and the Fix Red Eye setting to reduce or remove red eye in photos Depending on the selected color mode you can also adjust the midtone density using the Gamma setting Fix Photo Improves the color contrast and sharpness of fl...

Page 129: ...pply to all the print jobs you send to your product 1 In the Apple menu or the Dock select System Preferences 2 Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies 3 Select Driver or Options You see a screen like this 4 Select any of the available printing preferences 5 Click OK Printing Preferences Mac Parent topic Printing on a Mac ...

Page 130: ... printing but may reduce print quality Output documents for filing Outputs all landscape portrait 1 sided and 2 sided documents in the same orientation for easier filing Remove white borders Removes white margins that may appear when you print borderless photos Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating cond...

Page 131: ...t window Checking Print Status Mac Parent topic Printing on a Mac Checking Print Status Mac During printing you can view the progress of your print job control printing and check ink status 1 Click the printer icon when it appears in the Dock ...

Page 132: ...other printer information click Settings or Supply Levels Parent topic Printing Your Document or Photo Mac Printing From a Chromebook With a Google Account you can print from a Chromebook without drivers or cables 1 Connect your Epson product to your wireless network See the link below 2 Turn on your Chromebook and connect it to the same wireless network as your product Note See your Chromebook s ...

Page 133: ...the OK button on your product to confirm the Google Cloud Print connection and print a test page 8 To print to the connected product select the print command in your Chrome app Your product is now linked to your Google Account and can be accessed from any Chromebook where you are logged in as long as you have Internet access Visit Epson Support for Google Cloud Print U S or Epson Support for Googl...

Page 134: ...con Starting a Scan from a Scanning Program Starting a Scan from a Smart Device Parent topic Scanning Starting a Scan Using the Product Control Panel You can scan an image to a variety of destinations using your product s control panel 1 Make sure you installed the product software and connected the product to your computer or network Note Restart your computer after installing the product softwar...

Page 135: ...n file on a USB device and lets you select the file format quality and other settings Cloud sends your scanned files to a destination that you have registered with Epson Connect Computer WSD lets you manage network scanning in Windows 10 Windows 8 x Windows 7 or Windows Vista English only To use this feature you must first set up a WSD Web Services for Devices port on your Windows 7 or Windows Vis...

Page 136: ...trol panel You need to have a preconfigured email server before you can scan to email You can either enter the email address directly on the product s control panel or select an address from the Contacts list Make sure the date and time are set correctly so the time stamps on your emails are accurate 1 Place your original on the product for scanning Note To scan a multi page document place all of ...

Page 137: ...keyboard to enter the address for the recipient and press OK Select History to choose an email address from your recent scan history 6 Select Scan Settings 7 Select File Format to choose the file format for your scan 8 Scroll down and change the Subject and File Name settings if necessary 9 Select any additional scan settings as necessary 10 Press the preset button to save your scan settings 11 Pr...

Page 138: ...etwork as your product You can save the scanned file as a JPEG or PDF file or attach it to an email You can also set up custom scan settings using Event Manager and automatically scan using those settings on your product control panel Note Be sure you have installed Epson Scan 2 and Event Manager on your computer before scanning to your computer 1 Place your original on the product for scanning No...

Page 139: ... as PDF and choose one of the following options Save as JPEG to save the scanned scanned image as a JPEG file Save as PDF to save the scanned document or image as a PDF file Attach to email to open the default email software on your computer and save the scanned document or images as a JPEG email attachment Follow custom setting to save the scanned document or image using custom settings you have ...

Page 140: ...and model name for your product on the network 3 Click or Start and select Computer 4 On the left side of the window select Network 5 Locate your product on the Network screen right click it and select Install 6 When you see the User Account Control screen click Continue Note If you see an Uninstall screen click Uninstall and repeat these steps as necessary 7 When you see the message Your device i...

Page 141: ...enter a password for the selected folder path Connection Mode Lets you select the connection mode Port Number Lets you enter a port number Contacts Select an email address or folder path to send or save scanned images Color Mode Color Select whether to scan images in color or black and white B W File Format JPEG Select for photos You can also select the Compression Ratio PDF Select for documents Y...

Page 142: ...ess of scanned images Remove Shadow On Erases the shadows that appear in the center of a document when copying a book or the shadows that appear around a document when copying thick paper Off Remove Punch Holes On Erases the binding holes on a document Off Subject Lets you enter a subject for your email Attached File Max Size Various sizes Lets you select the maximum file size that can be attached...

Page 143: ...g a shared network folder on a Mac see your product documentation for instructions on creating the folder The instructions here are for Windows First make sure you connected your product and computer to the same network Note If you are running a Home version of the Windows operating system you cannot create a shared folder on your Windows desktop or in the Documents or Pictures folder unless you h...

Page 144: ...ows Explorer 4 Create a folder on the Windows desktop with a folder name of 12 characters or less otherwise your product may not be able to access the folder Note You need to be logged into Windows as an administrator to access the desktop folder and the document folder under each User folder 5 Right click the folder you created and select Properties 6 On the General tab deselect the Read only che...

Page 145: ... scanning to email or to a network folder or FTP server 1 Press the home button if necessary 2 Select Scan and do one of the following To create a contact for scanning to email select Email To create a location for scanning to a network folder or FTP select Network Folder FTP 3 Select Contacts Add Entry 4 Select Add Contact if necessary 5 Select the number you want to use for the contact you are a...

Page 146: ...ic Setting Up and Scanning to a Network Folder or FTP Server Related tasks Scanning to a Network Folder or FTP Server Entering Characters on the LCD Screen Related topics Setting Up Contacts Using the Product Control Panel Registering Contacts for Network Folder or FTP Scanning Web Config You can register a list of contacts for scanning to a network folder or FTP server using Web Config and your c...

Page 147: ...he product and FTP server Port Number For FTP locations enter the port number 8 Click Apply After a moment you see a message telling you that contact registration is complete 9 Close your web browser Parent topic Setting Up and Scanning to a Network Folder or FTP Server Related tasks Scanning to a Network Folder or FTP Server Printing a Network Status Sheet Scanning to a Network Folder or FTP Serv...

Page 148: ...e home button if necessary 3 Select Scan You see a screen like this 4 Select Network Folder FTP You see a screen like this 5 Do one of the following Select Contacts and choose a saved location from the Contacts list ...

Page 149: ...l between the product and FTP server select the Connection Mode field and select Passive Mode 6 Select Scan Settings 7 Select File Format to choose the file format for your scan 8 If necessary scroll down and change the File Name setting listed under the File Settings heading 9 Select any additional scan settings as necessary 10 Press the preset button to save your scan settings 11 Select Save You...

Page 150: ...cessary 3 Click Make Job Settings 4 Open the Edit Job Settings drop down list and select the scan job settings you want to view or change 5 Change the settings as necessary 6 Click OK 7 Click Close to close the Event Manager window Parent topic Starting a Scan Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings scan and save the scanned image ...

Page 151: ...51 Windows other versions Click or Start and select All Programs or Programs Select EPSON Epson Scan 2 Epson Scan 2 Mac Open the Applications folder open the Epson Software folder and select Epson Scan 2 ...

Page 152: ...152 You see an Epson Scan 2 window like this ...

Page 153: ...n You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store 1 Open your scanning program and select its scanning option See your scanning program help for instructions 2 Select your product Note In certain programs you may need to select your product as the source first If you see a Select S...

Page 154: ...154 You see an Epson Scan 2 window like this ...

Page 155: ...of the product 1 Download the Epson iPrint app from your device s app store or from Epson s website 2 Place your original on the product for scanning 3 Open the Epson iPrint app and select your product 4 Select the scan settings and scan your original 5 Save your scanned image to a file or cloud location Parent topic Starting a Scan Scanning in Epson Scan 2 Epson Scan 2 automatically scans your do...

Page 156: ...156 You see this window ...

Page 157: ... the Epson Scan 2 window 7 Reinsert your original into the ADF if necessary 8 Select any of the additional settings that you want to use on the Main Settings tab 9 Click the Advanced Settings tab and select any settings that you want to use 10 Select the format in which you want to save your scanned file as the Image Format setting If necessary select Options and select any desired format options ...

Page 158: ... pages in a scan including rotating pages and changing the page order Note To save multiple pages in a single file you must select a file format that supports multiple pages such as PDF or Multi TIFF If you select another file format each scanned image or page is saved as a separate file Parent topic Scanning in Epson Scan 2 Additional Scanning Settings Advanced Settings Tab You can select these a...

Page 159: ...ed image Edge Fill Corrects shadowing around the edges of the image by filling the shadows with black or white Correct Document Skew Corrects skewed originals image contents or both Parent topic Scanning in Epson Scan 2 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 You can scan a document and save the text in a searchable PDF In a searchable PDF text is recognized using Optical C...

Page 160: ... the options on the General tab 9 Select the Text tab 10 Make sure the language used in the document text is selected as the Text Language setting 11 Click OK 12 Confirm the File Name setting and select a Folder setting for your document 13 Click Scan The scanned image is saved as a searchable PDF Parent topic Scanning in Epson Scan 2 ...

Page 161: ...e same file allowing you to edit the images using a compatible program PDF pdf A document format that is readable by Windows and Mac systems using Adobe Reader Acrobat or other programs You can save multi page documents in one PDF file Searchable PDF pdf A document format that is readable by Windows and Mac systems using Adobe Reader Acrobat or other programs You can save multi page documents in o...

Page 162: ...tting in your scan Increase the resolution by the same amount you will increase the image size to retain a high image quality For example if the resolution is 300 dpi dots per inch and you will double the image size later change the Resolution setting to 600 dpi You will scan the image at 100 or smaller size Select the Epson Scan 2 Resolution setting based on how you will use the scanned image Ema...

Page 163: ... instructions are the same Connecting a Telephone or Answering Machine Setting Up Fax Features Setting Up Contacts and Contact Groups Sending Faxes Receiving Faxes Checking Fax Status Printing Fax Reports Connecting a Telephone or Answering Machine You must connect your product to a telephone wall jack to send or receive faxes If you want to use the same telephone line to receive calls you can con...

Page 164: ...our product Note If you have a DSL or ISDN connection you must connect the appropriate DSL filter or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product Contact your DSL or ISDN provider for the necessary equipment ...

Page 165: ...a telephone or answering machine to your product using a second phone cable remove the cap from the EXT port on your product 3 Connect a second phone cable to your telephone or answering machine and to the EXT port on your product ...

Page 166: ...want to use Note If you leave your product unplugged for a long period of time you may need to reset the date and time settings for faxes Setting Up Basic Fax Features Selecting Advanced Fax Settings Setting Up the Fax Utility Windows Setting Up Fax Features Using the Fax Utility Mac Parent topic Faxing Setting Up Basic Fax Features See these sections to select the basic settings you need to use t...

Page 167: ...ber up to 20 characters Note The name and phone number in the fax header identifies the source of the faxes you send 9 On the Distinctive Ring Setting screen do one of the following If you have subscribed to a distinctive ring service from your telephone company select Proceed Select the ring pattern to be used for incoming faxes or select On Go to step 12 If you do not have a distinctive ring ser...

Page 168: ...ed screen confirm the displayed settings and select Proceed or press the back arrow to change the settings 13 On the Run Check Fax Connection screen select Start Checking and follow the on screen instructions to check the fax connection and print a report of the check result If there are any errors reported try the solutions on the report and run the check again If the Select Line Type screen appe...

Page 169: ...169 3 Select General Settings 4 Scroll down and select Fax Settings 5 Select Basic Settings 6 Select Line Type 7 Select PBX You see a screen like this 8 Set the switch to Use to activate the setting ...

Page 170: ...nswer If you connect an external answering machine and select to receive faxes automatically make sure the Rings to Answer setting is correct The number of rings should be higher than the number of rings your answering machine is set to for answering a call 1 Press the home button if necessary 2 Select Settings 3 Select General Settings 4 Scroll down and select Fax Settings 5 Select Basic Settings...

Page 171: ...ine picks up every call faster than the product but the product can detect fax tones and start receiving faxes If you answer the phone and hear a fax tone check that the product has started receiving the fax then hang up the phone Parent topic Setting Up Basic Fax Features Selecting Advanced Fax Settings You can select a variety of advanced fax settings 1 Press the home button if necessary 2 Selec...

Page 172: ...72 3 Select General Settings 4 Scroll down and select Fax Settings You see a screen like this 5 Select the group of settings you want to change Print Settings Fax Basic Settings Fax Security Settings Fax ...

Page 173: ...ed A5 size paper select On to rotate landscape oriented incoming faxes so that they print correctly on the paper Off Add Reception Information On Select On to include the date time the sender s information and a page number in your incoming faxes Off 2 Sided On Select On to print incoming faxes double sided You can also select the Binding Margin Off Print Start Timing All Pages Received Select to ...

Page 174: ...utgoing faxes Setting Options Description Fax Speed Fast 33 600bps Sets the speed at which you send and receive faxes Medium 14 400bps Slow 9 600bps ECM On Turns on Error Correction Mode ECM to automatically correct errors in sent or received fax data Off Turns off Error Correction Mode ECM color faxes cannot be sent or received Dial Tone Detection On Automatically dials the number you enter for f...

Page 175: ... to the same line and assign different ring patterns to each If you use this service select the number of rings for your fax number so your product can receive faxes on the correct number of rings Select All for phones lines that do not use this service Single Double Triple Double Triple Rings to Answer 1 to 9 Sets the number of rings before your product receives a fax If Receive Mode is set to Au...

Page 176: ...ress List Off Selects whether or not to display a recipient confirmation screen before a fax is sent On Backup Data Auto Clear Off Automatically erases sent or received fax data from your product s memory On Clear Backup Data Deletes all sent or received fax data remaining in your product s memory run this function if you are giving away or disposing of your product Parent topic Selecting Advanced...

Page 177: ...ows 8 x Navigate to the Apps screen Windows other versions Click or Start Programs or All Programs EPSON Software 2 Select FAX Utility The first time you use the FAX Utility you see this introduction window 3 Read about the FAX Utility and click Close at the bottom of the window ...

Page 178: ...ansfer your product s fax settings to the FAX Utility Note For detailed information click Help or Open Online Help Parent topic Setting Up Fax Features Setting Up Fax Features Using the Fax Utility Mac You can set up your fax header and select your fax settings using the FAX Utility for Mac ...

Page 179: ...rompts that appear on the screen to enter your fax header information and select your fax settings Note For detailed information select the FAX Utility icon Parent topic Setting Up Fax Features Setting Up Contacts and Contact Groups You can set up a list of contacts and their fax numbers so you can quickly select them for faxing You can also set up contact groups to send a fax message to multiple ...

Page 180: ...Contact Group Editing or Deleting a Contact Group Parent topic Setting Up Contacts and Contact Groups Related tasks Setting Up Speed Group Dial Lists Using the Fax Utility Mac Creating a Contact You can create a list of contacts to save frequently used fax numbers Note You can create up to 100 contacts and contact groups combined 1 Press the home button if necessary 2 Select Fax You see a screen l...

Page 181: ... Add Entry icon 5 Select Add Contact You see a screen like this 6 Select the number you want to use for the contact you are adding 7 Select the Contact field use the displayed keyboard to enter the contact name up to 30 characters and press OK ...

Page 182: ...ters Note If necessary enter an outside line access code such as 9 at the beginning of the fax number If the access code has been set up in the Line Type setting enter the pound sign instead of the code 10 Select Save Parent topic Setting Up Contacts Using the Product Control Panel Editing or Deleting a Contact You can edit or delete any of the contacts on your list 1 Press the home button if nece...

Page 183: ...information and select OK When you are finished editing select OK Parent topic Setting Up Contacts Using the Product Control Panel Creating a Contact Group You can create a group of contacts so that you can easily send faxes to multiple recipients Note You can create up to 100 contacts and contact groups combined You must create a contact before creating a contact group 1 Press the home button if ...

Page 184: ...184 You see a screen like this 3 Select Contacts 4 Press the Add Entry icon 5 Select Add Group You see a screen like this 6 Select the number you want to use for the group you are adding ...

Page 185: ...act s Added to the Group You see your contacts list 10 Select the number next to each contact you want to include in your group A check mark appears next to each selected contact 11 Select OK Parent topic Setting Up Contacts Using the Product Control Panel Editing or Deleting a Contact Group You can edit an existing contact group to add or delete entries You can also delete the entire contact grou...

Page 186: ... your group 7 To add or delete a contact select the number next to it 8 Select OK Parent topic Setting Up Contacts Using the Product Control Panel Importing Contacts Using the Fax Utility Windows You can edit contacts stored in your product and import contacts from your Windows Address Book to the PC FAX Phone Book in the FAX Utility for Windows 1 Do one of the following Windows 10 Click and selec...

Page 187: ...ons Click or Start Programs or All Programs EPSON Software 2 Select FAX Utility The first time you use the FAX Utility you see this introduction window 3 Read about the FAX Utility and click Close at the bottom of the window ...

Page 188: ...ontacts 5 Do one of the following To edit a contact select it in the list and click the icon To delete a contact select it in the list and click the icon 6 To import fax numbers from your Windows Address Book into the FAX Utility PC FAX Phone Book select Edit PC FAX Phone Book ...

Page 189: ...up your speed dial and group dial lists using the FAX Utility The utility also lets you import fax numbers from the MacAddress Book and back up fax numbers to your product s memory Note You can create up to 60 speed dial and group dial entries combined 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select the FAX option for your product a...

Page 190: ...190 You see this window 3 Select your FAX product in the Printer list 4 Select Speed Dial Group Dial List You see this window ...

Page 191: ...click the icon to save the entries to your product s memory Parent topic Setting Up Contacts and Contact Groups Sending Faxes See these sections to send faxes using your product Sending Faxes from the Product Control Panel Sending Faxes Using the Fax Utility Windows Sending Faxes Using the Fax Utility Mac Parent topic Faxing Sending Faxes from the Product Control Panel See these sections to send f...

Page 192: ...teps You can also use the numeric keypad on the control panel to enter a fax number Note If direct dialing has been restricted you can only select the number from the contact list or fax history If necessary enter an outside line access code such as 9 at the beginning of the fax number If the access code has been set up in the Line Type setting enter the pound sign instead of the code If your fax ...

Page 193: ...tically You cannot preview images when the Direct Send setting is turned on 7 If you want to save your fax settings for later use press the preset button and add a new entry 8 Press the Send icon Note To cancel faxing select Cancel Your product scans your original and prompts you to place additional pages if necessary After scanning your originals your product dials the number and sends the fax No...

Page 194: ...ct from various density levels Remove Background Auto Automatically removes any background color on scanned images Varying levels available Lets you select from various levels of background color adjustment ADF Continuous Scan Off Select On to have the product to ask if you want to scan another page after a document in the ADF has finished scanning On Direct Send Off Select On to send black and wh...

Page 195: ...elect when to print transmission reports Print Do Not Print Parent topic Sending Faxes from the Product Control Panel Sending a Fax at a Specified Time You can send a fax at a time of your choice Note Make sure the product s date and time settings are correct You can only send faxes in black and white when you use this option 1 Place your original on the product for faxing 2 Press the home button ...

Page 196: ...Cancel After scanning your originals your product dials the number and sends the fax at the specified time Note If the product is turned off at the specified time the fax is sent when it is powered on Parent topic Sending Faxes from the Product Control Panel Sending Faxes Using the Fax Utility Windows You can send a fax from a printing program in Windows You can fax up to 100 pages at a time inclu...

Page 197: ... or Character Density settings click the Preferences or Properties button Note If you see a Setup Printer or Options button click it Then click Preferences or Properties on the next screen For more information about selecting fax print settings click Help 4 Select the Page Range as necessary Leave the Number of copies set to 1 5 Click Print or OK ...

Page 198: ...198 If you re faxing for the first time you see a window like this one 6 Enter your sender information so that recipients can identify the origin of the fax Then click OK to save the sender information ...

Page 199: ...ng the Epson FAX Utility click Help 8 Select a cover sheet and enter a subject and message then click Next 9 Click Send to transmit your fax Parent topic Sending Faxes Sending Faxes Using the Fax Utility Mac You can send a fax from a Mac printing program using the FAX Utility You can fax up to 100 pages at a time including a cover sheet 1 Open the file you want to fax ...

Page 200: ...your application s help utility for details 3 Select your product FAX option as the Printer setting 4 If necessary click the arrow next to the Printer setting or the Show Details button to expand the print window 5 Select the number of pages you are faxing as the Pages setting Note Leave the Copies setting set to 1 6 Select Recipient Settings from the pop up menu ...

Page 201: ...following to choose your recipient Select a name or group from the Recipient List Enter a name company and fax number and click the button Click the icon and select a recipient from your address book 8 Select Fax Settings from the pop up menu ...

Page 202: ...s with your product Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Receiving a Fax by Polling Viewing a Fax on the LCD Screen Using the Inbox Saving Faxes to an External USB Device Selecting Received Fax Options Using the Fax Utility Windows Parent topic Faxing Fax Reception Your product will automatically receive and print faxes when you set the Receive Mode to Auto ...

Page 203: ...eneral Settings Fax Settings Basic Settings Receive Mode If an answering machine is connected make sure the product s Rings to Answer setting is set higher than the number of rings your answering machine is set to answer a call For example if the answering machine is set to pick up on the fourth ring set the product to pick up on the fifth ring or later Parent topic Receiving Faxes Related referen...

Page 204: ...tomatically Receiving a Fax by Polling You can use polling to receive a fax from another fax machine such as a fax information service Note You cannot use polling to receive a fax from a fax information service that uses audio guidance 1 Press the home button if necessary 2 Select Fax You see a screen like this 3 Press the icon 4 Set Polling Receive to On 5 Select Close ...

Page 205: ...list or fax history 8 Select Polling to start receiving the fax Parent topic Receiving Faxes Viewing a Fax on the LCD Screen Using the Inbox You can save received faxes in your product s memory and view them on the LCD screen 1 Press the home button if necessary 2 Select Settings 3 Select General Settings 4 Scroll down and select Fax Settings 5 Select Receive Settings ...

Page 206: ...rint faxes when the inbox is full 11 Press the home button 12 Select Enter the inbox password if necessary 13 Select the fax you want to view You see the fax displayed on the screen 14 Press the icon 15 Select one of the printing or deleting options and follow the on screen instructions Note Delete faxes after you print or view them to prevent the product s memory from filling up When the memory i...

Page 207: ...s You see a screen like this 4 Select Save to Memory Device 5 Select Yes to save the fax or Yes and Print to save and print the fax Parent topic Receiving Faxes Selecting Received Fax Options Using the Fax Utility Windows You can select options for use with received faxes using the FAX Utility for Windows 1 Do one of the following Windows 10 Click and select EPSON Software Windows 8 x Navigate to ...

Page 208: ...208 The first time you use the FAX Utility you see this introduction window 3 Read about the FAX Utility and click Close at the bottom of the window ...

Page 209: ...received faxes on this computer 5 Select the destination folder and other options and click OK You return to the FAX Utility window 6 To receive notifications when received faxes arrive in the selected destination folder on your computer select Notify me if new faxes exist in forwarding folders ...

Page 210: ...t have been received or sent on the product control panel 1 Select Fax You see a screen like this 2 Select the icon 3 To check the history of faxes that have been sent received or saved select Transmission Log and select the job you want to check Note If you see a numbered icon above the icon on your product s LCD screen or the received fax light is flashing received faxes have been temporarily sa...

Page 211: ...n 4 Select Fax Report 5 Select the fax report you want to print Fax Report Options Parent topic Faxing Fax Report Options Select the fax report or list you want to print Fax Log Prints the fax log automatically Select On Every 30 to print the fax log after every 30 faxes Select On Time to print a report at a specific time Prints automatically if more than 30 faxes arrive Attach Fax Image to Report...

Page 212: ...212 Report Format Selects the amount of information on fax reports Parent topic Printing Fax Reports ...

Page 213: ...on the device are compatible with the product USB Device File Specifications Parent topic Using External USB Devices with Your Product Related tasks Disconnecting a USB Device USB Device File Specifications You can use USB devices with your product containing files that meet these specifications File format JPEG with the DCF Design Rule for Camera File system version 1 0 or 2 0 standard TIFF 6 0 c...

Page 214: ...mpleting the procedure above or you may lose data from the flash drive 2 Pull the USB device or cable out of the USB port on the front of the product Parent topic Using External USB Devices with Your Product Viewing and Printing from the LCD Screen See these sections to view and print photos or other files displayed on your product s LCD screen Printing JPEG Photos Printing TIFF Files Print Settin...

Page 215: ...icon Note To cancel printing select Cancel then select Cancel again to confirm Parent topic Viewing and Printing from the LCD Screen Related references Print Setting Options Device Mode Printing TIFF Files You can select and print TIFF files from a USB flash drive 1 Press the home button if necessary 2 Select Memory Device 3 Select TIFF You see a list of the available files 4 Select the file you w...

Page 216: ...olor Mode B W Prints the photo in black and white Color Prints the photo in color Advanced settings Print settings Available options Description Layout Borderless Expands the image to the edge of the paper slight cropping may occur With Border Leaves a small margin around the image 20 up Prints 20 images on one page Index Prints thumbnail images with file information Fit Frame On Automatically cro...

Page 217: ...nal color cast such as a statue you may want to turn off Fix Photo to retain the special color effects Parent topic Viewing and Printing from the LCD Screen Transferring Files on a USB Device You can transfer files to and from a USB device inserted into the USB port on the front of your product Setting Up File Sharing for File Transfers from Your Computer Transferring Files from a USB Device to Yo...

Page 218: ... 3 Select General Settings You see a screen like this 4 Select Printer Settings 5 Select Memory Device Interface You see a screen like this 6 Make sure Memory Device is set to Enable 7 Select File Sharing ...

Page 219: ... Windows Open the My Computer Computer This PC or Windows Explorer utility then select the removable disk icon Mac with a USB connection Look for the removable disk icon on your desktop then select it Mac with a network connection Select the hard drive icon on your desktop or select Computer from the Go menu select your product in the SHARED section of the sidebar you may need to widen the sidebar...

Page 220: ...lease go to epson com recycle for more information Check Cartridge and Maintenance Box Status Purchase Epson Ink Cartridges and Maintenance Box Removing and Installing Ink Cartridges Printing with Black Ink and Expended Color Cartridges Conserving Low Black Ink with Windows Replacing the Maintenance Box Check Cartridge and Maintenance Box Status Your product and its software will let you know when...

Page 221: ...king Cartridge and Maintenance Box Status Windows A low ink reminder appears if you try to print when ink is low and you can check your cartridge or maintenance box status at any time using a utility on your Windows computer Note The WF 3720 WF 3730 Series do not include a user replaceable maintenance box 1 To check your status access the Windows Desktop and double click the icon for your product ...

Page 222: ...en Note If any of the cartridges installed in the product is broken incompatible with the product model or improperly installed Epson Status Monitor will not display an accurate cartridge status 3 To disable the low ink reminder right click the product icon in the Windows taskbar and select Monitoring Preferences ...

Page 223: ...rts checkbox at the bottom of the screen 5 To disable promotional offers deselect the Display Epson Offers checkbox 6 Click OK Parent topic Check Cartridge and Maintenance Box Status Related tasks Removing and Installing Ink Cartridges Replacing the Maintenance Box ...

Page 224: ... a user replaceable maintenance box 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 2 Select EPSON Status Monitor You see this window 3 Do the following as necessary You can update the ink cartridge and maintenance box status by clicking Update ...

Page 225: ...pplies are not compatible and even if described as compatible may not function properly or at all Epson periodically provides firmware updates to address issues of security performance minor bug fixes and ensure the printer functions as designed These updates may affect the functionality of third party ink Non Epson branded or altered Epson cartridges that functioned prior to a firmware update may...

Page 226: ...andard capacity High capacity Black 802 802XL Cyan 802 802XL Magenta 802 802XL Yellow 802 802XL Parent topic Purchase Epson Ink Cartridges and Maintenance Box Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin You must install new cartridges immediately after removing the old ones Caution Leave your old cartridges in the printer until you a...

Page 227: ... Yes replace now If you are replacing a cartridge before you see a message on the LCD screen press the home button if necessary and select Maintenance Ink Cartridge s Replacement Next Start 2 Lift up the scanner unit until it clicks Caution Do not move the print head by hand otherwise you may damage your product Do not touch the flat white cable inside the printer ...

Page 228: ...s carefully Do not take the used cartridge apart or try to refill it Warning If ink gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out and see a doctor right away Keep ink cartridges out of the reach of children ...

Page 229: ...Do not shake the cartridges after opening the packages or ink may leak 5 Remove the cartridge from the package Caution Do not touch the green chip on the cartridge Install the new cartridge immediately after removing the old one if you do not the print head may dry out and be unable to print ...

Page 230: ...230 6 Remove the yellow tape from the cartridge WF 3720 WF 3730 Series WF 4720 WF 4730 Series Caution Do not remove any other labels or seals or ink will leak ...

Page 231: ...rinter starts charging the ink This takes about 90 seconds When you see a confirmation message on the screen ink charging is finished Caution Never turn off the product while the power light is flashing or you will waste ink If you see an error screen telling you an ink cartridge is installed incorrectly lift up the scanner unit and press the ink cartridge down until it clicks into place When you ...

Page 232: ...t s control panel Printing with Expended Color Cartridges Windows Printing with Expended Color Cartridges Mac Parent topic Replacing Ink Cartridges and Maintenance Boxes Printing with Expended Color Cartridges Windows If you see a message during printing telling you that you can temporarily print in black ink with an expended color cartridge you can cancel your print job and select settings to pri...

Page 233: ...artridges Printing with Expended Color Cartridges Mac If printing stops you can cancel your print job and select settings to temporarily print with only black ink on plain paper or on an envelope Note While a color cartridge is expended you cannot print faxes make copies or print from Epson Connect or a mobile device 1 Click the printer icon in the Dock 2 If you see a message telling you that you ...

Page 234: ...ad plain paper or an envelope in your product 10 Access the print settings in your print application 11 Select Print Settings from the pop up menu 12 Select Plain Paper Bright White Paper or Envelope as the paper type setting 13 Select the Grayscale option 14 Click Print to print your document Parent topic Printing with Black Ink and Expended Color Cartridges ...

Page 235: ...e this feature to continue using the remaining black ink Note If you disable this feature it remains disabled until you install a new black ink cartridge Parent topic Replacing Ink Cartridges and Maintenance Boxes Replacing the Maintenance Box Make sure you have a new maintenance box before you begin Note The WF 3720 WF 3730 Series do not include a user replaceable maintenance box Caution Do not r...

Page 236: ...e Do not tilt the used maintenance box or take it apart Warning If ink gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out and see a doctor right away Keep the maintenance box out of the reach of children and do not drink the ink ...

Page 237: ... Place the used maintenance box in the plastic bag that came with the new maintenance box Seal the bag and dispose of it carefully 6 Insert the new maintenance box into the holder and push it all the way in ...

Page 238: ...238 7 Press the tab on the maintenance box cover and reattach it Parent topic Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box ...

Page 239: ... Maintenance If your printouts become too light or you see dark or light bands across them you may need to clean the print head nozzles Cleaning uses ink so clean the nozzles only if print quality declines You can check for clogged nozzles before you clean them so you don t clean them unnecessarily Note You cannot clean the print head if an ink cartridge is expended and may not be able to clean it...

Page 240: ...print head nozzles using the control panel on your product 1 Make sure there are no errors on the LCD screen 2 Load a few sheets of plain paper in the product 3 Press the home button if necessary 4 Select Maintenance You see a screen like this 5 Select Print Head Nozzle Check ...

Page 241: ...241 You see a screen like this 6 Select Start The nozzle pattern prints 7 Check the printed pattern to see if there are gaps in the lines Print head is clean WF 4720 WF 4730 Series ...

Page 242: ...If there are no gaps select O If there are gaps or the pattern is faint select X and continue 9 Follow the instructions on the screen to clean the print head check the nozzles and repeat the process as necessary Caution Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print ...

Page 243: ... Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer 1 Load a few sheets of plain paper in the product 2 Do one of the following Windows Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click Mac In the Apple menu or the Dock select System P...

Page 244: ...244 You see a window like this 4 Click Print 5 Check the printed pattern to see if there are gaps in the lines Print head is clean WF 4720 WF 4730 Series ...

Page 245: ...ad needs cleaning WF 4720 WF 4730 Series WF 3720 WF 3730 Series 6 If there are no gaps click Finish If there are gaps or the pattern is faint clean the print head Parent topic Print Head Nozzle Check Related concepts Print Head Cleaning ...

Page 246: ...Product Control Panel Cleaning the Print Head Using a Computer Utility Parent topic Print Head Maintenance Related concepts Purchase Epson Ink Cartridges and Maintenance Box Related tasks Removing and Installing Ink Cartridges Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product 1 Make sure there are no errors on the LCD scree...

Page 247: ... confirm that the print head is clean If you don t see any improvement after cleaning the print head up to 4 times wait at least 6 hours without printing or longer if printing Then try cleaning the print head again If quality still does not improve contact Epson Parent topic Print Head Cleaning Related tasks Loading Paper in the Cassette Cleaning the Print Head Using a Computer Utility You can cle...

Page 248: ...em Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 3 Select Head Cleaning You see a window like this 4 Click Start to begin the cleaning cycle The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished Caution Never turn off the product during a cl...

Page 249: ... see if the nozzles are clean click Print Nozzle Check Pattern and click Print 6 Check the printed pattern to see if there are gaps in the lines Print head is clean WF 4720 WF 4730 Series WF 3720 WF 3730 Series Print head needs cleaning WF 4720 WF 4730 Series ...

Page 250: ...rinting Then try cleaning the print head again If quality still does not improve contact Epson Parent topic Print Head Cleaning Related tasks Loading Paper in the Cassette Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product 1 Make sure there are no errors on the LCD screen 2 Load a few sheets of plain paper in the product 3 P...

Page 251: ... Alignment if vertical lines in your printout are misaligned Vertical Alignment if your printout is blurry Horizontal Alignment if your printout contains horizontal banding 7 Follow the on screen instructions to print an alignment sheet Note Do not cancel printing while you are printing head alignment patterns ...

Page 252: ...and 2 select the number representing the pattern with the least misaligned vertical line Vertical Alignment For patterns 1 through 4 select the number representing the pattern with the least amount of separation or overlap Horizontal Alignment Select the number representing the pattern with the least amount of separation or overlap 9 Select Done Parent topic Adjusting Print Quality ...

Page 253: ...inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm 2 Select Settings 3 Select Maintenance You see a screen like this 4 Scroll down and select Paper Guide Cleaning 5 Select the paper source you want to clean if necessary 6 Follow the on screen instructions to clean the paper guide 7 Repeat these steps as necessary until the paper comes out clean Note If the paper is not clean after cleaning several...

Page 254: ...254 Related tasks Loading Paper in the Cassette ...

Page 255: ...p your product working at its best you should clean it several times a year Caution Do not use a hard brush alcohol or paint thinner to clean the product or you may damage it Do not use oil or other lubricants inside the product or let water get inside it 1 Turn off the product 2 Unplug the power cord 3 Disconnect any connected cables 4 Pull out the paper cassette and remove the paper ...

Page 256: ...256 5 Open the document cover ...

Page 257: ...s area on the left with a soft lint free cloth microfiber is recommended moistened with a little glass cleaner Caution Do not spray glass cleaner directly on the glass and do not press the glass surface with any force 7 Close the document cover ...

Page 258: ...258 8 Open the ADF cover ...

Page 259: ... Product If you need to store your product or transport it a long distance prepare it for transportation as described here Caution During transportation and storage follow these guidelines Avoid tilting the product placing it vertically or turning it upside down otherwise ink may leak Leave the ink cartridges installed Removing the cartridges can dry out the print head and may prevent the product ...

Page 260: ...power light to go out then unplug the power cable 3 Disconnect any connected cables 4 Remove all the paper from the product 5 Close the output tray and paper support 6 Remove any memory device inserted in the product 7 Lift up the scanner unit and check to see if the print head is in the far right position the home position If not turn on the product wait for the print head to move then turn the p...

Page 261: ...e equivalent materials with cushioning around the product Keep the product level during transportation Be sure to remove the tape from the ink cartridge holder before turning on your product If print quality has declined when you print again clean and align the print head Parent topic Cleaning and Transporting Your Product Related concepts Print Head Nozzle Check Print Head Cleaning ...

Page 262: ...install Your Product Software Where to Get Help Product Status Messages You can often diagnose problems with your product by checking the messages on its LCD screen Note If the screen is dark press the screen to wake the product from sleep mode LCD screen message Condition solution Printer Error Turn on the printer again See your documentation for more details Turn the product off and then back on...

Page 263: ... is invalid See your documentation for more details There is a problem with the network connection to your product Set up your product on the network again To use cloud services update the root certificate from the Epson Web Config utility Access the Web Config utility and update the cloud service root certificate Check that the printer driver is installed on the computer and that the port setting...

Page 264: ...e shared folder path matches the path registered to your product contacts list Make sure the IP address of the computer is correct If using DHCP obtain the IP address again If using a static IP address change the computer name in the shared folder path to the IP address and try again For example change EPSON02 SCAN to 192 168 xxx xxx SCAN Make sure the DNS setting is correct and that the computer ...

Page 265: ...tions on accessing Web Config The file name is already in use Rename the file and scan again A file of the same name already exists in the shared network folder you are trying to scan to Change the filename or move or deleted files as necessary and try scanning to the shared folder again Scanned file s are too large Only XX pages have been sent Check if the Location has enough space The storage on...

Page 266: ...u determine if your product is operating properly 1 Disconnect any interface cables connected to your product 2 Load plain paper in the product 3 Press the home button if necessary 4 Select Maintenance You see a screen like this 5 Select Print Head Nozzle Check ...

Page 267: ...le software or selected settings Check the other solutions in this book or try uninstalling and reinstalling your printer software If the page prints but the nozzle check pattern has gaps clean the print head If the page does not print the product may have a problem Check the other solutions in this manual If they do not work contact Epson Parent topic Solving Problems Related concepts Print Head ...

Page 268: ...efault Settings You see a screen like this 4 Select one of these options Network Settings Resets all network settings Copy Settings Resets all settings for copying Scan Settings Resets all settings for scanning Fax Settings Resets all settings for faxing Clear All Data and Settings Resets all control panel settings including the contacts list You see a confirmation screen 5 Select Yes to reset the...

Page 269: ... install the ink cartridges the product must charge its print head Wait until charging finishes before you turn off the product or it may charge improperly and use excess ink the next time you turn it on If the product s print head stops moving or making noise and the charging process has not finished after approximately 5 minutes turn off your product Turn it back on and check to see if charging ...

Page 270: ...etwork Cannot Scan Over a Network Parent topic Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point try these solutions If you are connecting the product via Wi Fi Protected Setup WPS and the Wi Fi icon on your product s LCD screen is not lit or does not appear make sure you select one of...

Page 271: ...ocumentation to add the address to the list If your router or access point does not broadcast its network name SSID follow the instructions that came with your product to enter your wireless network name manually If your router or access point has security enabled determine the kind of security it is using and any required password or passphrase for connection Then make sure to enter the exact WEP...

Page 272: ...entation Note If you are reading these instructions online you will lose your Internet connection when you restart your router so note the next step before restarting it 4 Download your product software from the Epson website using the instructions on the Start Here sheet If you have replaced your router reinstall your product software to connect to the new router Note If you are using a 5 GHz wir...

Page 273: ...ur product software was installed correctly If necessary reinstall your software Note If you are using a 5 GHz wireless router set the router to operate in dual band 2 4 GHz and 5 GHz mode If your router uses a single network name SSID for both the 2 4 GHz and 5 GHz band give each band its own network name SSID instead such as Home Network 2 4 GHz and Home Network 5 GHz See your router documentati...

Page 274: ... point Avoid placing your product near a microwave oven 2 4 GHz cordless phone or large metal object such as a filing cabinet Note If you are using a 5 GHz wireless router set the router to operate in dual band 2 4 GHz and 5 GHz mode See your router documentation for instructions Try restarting your router following the instructions in your router documentation Note If you are reading these instru...

Page 275: ...tware was installed correctly If necessary reinstall your software Parent topic Solving Network Problems Related concepts Uninstall Your Product Software Related tasks Printing a Network Status Sheet Printing a Network Connection Report Related topics Wi Fi or Wired Networking Cannot Scan Over a Network If you cannot start Epson Scan 2 for scanning over a network try these solutions If you cannot ...

Page 276: ... click Reset Windows other versions Click or Start All Programs or Programs EPSON Epson Scan 2 Epson Scan 2 Utility Make sure your product is selected If necessary select the Other tab and click Reset Mac Open the Applications folder click Epson Software and click Epson Scan 2 Utility Make sure your product is selected If necessary select the Other tab and click Reset You may need to disable the f...

Page 277: ...d Cleaning Product Makes Noise When It Sits for a While Your product is performing routine maintenance This is normal Parent topic Solving Copying Problems Originals Do Not Feed From the Automatic Document Feeder If your originals do not feed when placed in the ADF try these solutions Make sure the ADF icon appears on the LCD screen If not reload the originals Make sure the ADF icon lights up on t...

Page 278: ...Feeder ADF Original Document Specifications Related tasks Placing Originals in the Automatic Document Feeder Cleaning Your Product Solving Paper Problems Check these sections if you have problems using paper with your product Paper Feeding Problems Paper Jam Problems in the Cassette Paper Jam Problems in the Rear Cover Document Jams in the Automatic Document Feeder ...

Page 279: ...ed number of sheets Make sure your paper meets the specifications for your product If paper jams when you print on both sides of the paper try loading fewer sheets For best results follow these guidelines Use new smooth high quality paper that is not curled creased old too thin or too thick Load paper in the cassette printable side down Follow any special loading instructions that came with the pa...

Page 280: ...280 2 Pull out the paper cassette 3 Carefully remove any paper jammed inside the product 4 Carefully follow all paper loading instructions and reload the paper ...

Page 281: ...solutions Parent topic Solving Paper Problems Related references Paper Jam Problems in the Rear Cover Document Jams in the Automatic Document Feeder Related tasks Loading Paper in the Cassette Paper Jam Problems in the Rear Cover If paper has jammed in the rear cover follow the steps here to clear the jam 1 Cancel the print job if necessary 2 Squeeze the tabs and open the rear cover ...

Page 282: ...er paper jam solutions Parent topic Solving Paper Problems Related references Paper Jam Problems in the Cassette Document Jams in the Automatic Document Feeder Related tasks Loading Paper in the Cassette Document Jams in the Automatic Document Feeder If you have problems with document jams in the automatic document feeder ADF follow the steps here to clear the jam 1 Cancel the print job if necessa...

Page 283: ...y jammed pages 9 Lower the ADF input tray 10 Reload your originals Caution Make sure you do not load the ADF beyond its capacity for your paper size Also make sure your originals are not bent folded or curled and do not have tape staples or other materials that could obstruct the feeder 11 Follow the prompts on the LCD screen to clear any error messages If you still see a paper jam message check t...

Page 284: ...rinkled when it ejects it may be damp or too thin Load new paper and be sure to select the correct paper type setting when you reprint Parent topic Solving Paper Problems Related references Paper or Media Type Settings Printing Software Related tasks Cancelling Printing Using the Product Loading Paper in the Cassette Solving Problems Printing from a Computer Check these sections if you have proble...

Page 285: ...dows Spooler Click Print Queue on the Maintenance tab in the printer settings window and cancel any stalled print jobs On a Mac make sure the printer is not paused Parent topic Solving Problems Printing from a Computer Related tasks Running a Product Check Using AirPrint Product Icon Does Not Appear in Windows Taskbar If you do not see your product icon in the Windows taskbar first try restarting ...

Page 286: ...he requirements for your operating system If you are printing a high resolution image you may need more than the minimum requirements If necessary increase your system s memory If you are using Windows 7 close the Devices and Printers window before you print Make sure Quiet Mode is turned off Clear space on your hard drive or run a defragmentation utility to free up existing space Close any progra...

Page 287: ...R Note If you do not see the ProgramData folder open the Organize menu and select Folder and search options In the window that appears click the View tab select Show hidden files folders and drives in the Advanced settings list and click OK 2 Right click the EPAUDF01 AUD file and select Delete 3 Restart your computer and try printing again Parent topic Solving Problems Printing from a Computer Rel...

Page 288: ...or Reverse page orientation settings in your printer software This option has different names depending on your operating system version Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Mac Selecting Additional Layout and Print Options Windows Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is no...

Page 289: ...selected the correct margins for your paper size in your printing program Make sure your paper is positioned correctly for feeding into the product You can use the preview option in your printer software to check your margins before you print Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings Mac Incorrect Chara...

Page 290: ...iew option in your printer software to check your margins before you print Parent topic Solving Page Layout and Content Problems Related tasks Selecting Additional Layout and Print Options Windows Selecting Basic Print Settings Windows Selecting Basic Print Settings Mac Selecting Page Setup Settings Mac Cleaning Your Product Slanted Printout If your printouts are slanted try these solutions Slide ...

Page 291: ...Lines in Printout If you notice white or dark lines in your prints also called banding try these solutions before you reprint Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Make sure the paper type setting matches the type of paper you loaded Make sure you loaded the printable side of the paper correctly for your product Turn off any h...

Page 292: ... Thick Paper and Envelopes in the Extended Settings of the printer software Turning this setting on will decrease print speed Remove each sheet from the output tray as it is printed Avoid handling printouts on glossy paper right after printing to allow the ink to set Turn off any high speed settings in your product software If you print on both sides of a sheet of paper smudges may appear on the r...

Page 293: ... to see if any of the print head nozzles are clogged Then clean the print head if necessary The ink cartridges may be old or low on ink and you may need to replace them Make sure the paper type setting matches the type of paper you loaded Make sure your paper is not damp curled old or loaded incorrectly in your product Align the print head Clean the paper path Parent topic Solving Print Quality Pr...

Page 294: ...arged the image size in an image editing program you need to increase the image resolution setting to retain a high image quality Increase the image resolution by the same amount you increase the image size For example if the image resolution is 300 dpi dots per inch and you will double the image size for printing change the resolution setting to 600 dpi Note Higher resolution settings result in l...

Page 295: ... to set as the ink dries During this time the colors may look different than you expect To speed up drying time do not stack your printouts on top of each other Your printed colors can never exactly match your on screen colors However you can use a color management system to get as close as possible Try using the color management options in your printer software For best results use genuine Epson ...

Page 296: ...ting system but did not reinstall your scanning software try reinstalling it In Windows make sure your product is listed as a valid device in the Scanners and Cameras control panel Parent topic Solving Scanning Problems Related concepts Uninstall Your Product Software Cannot Start Epson Scan 2 If you cannot start Epson Scan 2 try these solutions Make sure your product is turned on and any interfac...

Page 297: ...roblems Related concepts Uninstall Your Product Software Scanning is Slow If scanning becomes slow try these solutions Scan your original at a lower resolution if possible Make sure your system meets the requirements for your operating system If you are scanning a high resolution image you may need more than the minimum requirements If necessary increase your system s memory or reduce the resoluti...

Page 298: ...pe Ethernet or Wi Fi 4 Click your network name 5 Make sure the Make this PC discoverable setting is set to On This selects to a private network so you can save a scan to a shared folder if you select Off you are using a public network and cannot save to a shared folder Windows 8 1 1 At the Start screen type PC Settings to automatically search the system 2 Click Network in the PC Settings window 3 ...

Page 299: ...arent topic Solving Scanning Problems Related topics Setting Up and Scanning to a Network Folder or FTP Server Solving Scanned Image Quality Problems Check these sections if a scanned image on your computer screen has a quality problem Image Consists of a Few Dots Only Line of Dots Appears in All Scanned Images Straight Lines in an Image Appear Crooked Image is Distorted or Blurry Image Colors are...

Page 300: ...ooked in a scanned image make sure to place your original straight when you scan it If you are scanning from the ADF try cleaning the ADF and scan again Parent topic Solving Scanned Image Quality Problems Related topics Placing Originals on the Product Image is Distorted or Blurry If a scanned image appears distorted or blurry try these solutions Do not move your original or your product during sc...

Page 301: ... too dark try these solutions If the Image Type is set to Color or Grayscale adjust the Brightness setting Check the brightness and contrast settings of your computer monitor Parent topic Solving Scanned Image Quality Problems Related references Additional Scanning Settings Main Settings Tab Additional Scanning Settings Advanced Settings Tab Back of Original Image Appears in Scanned Image If an im...

Page 302: ...ally use CMYK cyan magenta yellow and black Check the color matching and color management capabilities of your computer display adapter and the software you are using to see if they are affecting the palette of colors you see on your screen To adjust the colors in your scanned image adjust these Epson Scan 2 settings if available and try scanning again If the Image Type setting is Color or Graysca...

Page 303: ... Make sure Receive Mode is set to Auto so you can receive faxes automatically Check that the cable connecting your telephone wall jack to your product s LINE port is secure Print a fax connection report using your product control panel or fax software to help diagnose the problem Verify that the telephone wall jack works by connecting a phone to it and testing it If there is no dial tone and you c...

Page 304: ...oice mail answering services calls or faxes may be inadvertently received by your voice mail service Parent topic Solving Faxing Problems Related tasks Connecting a Telephone or Answering Machine Using the Fax Setup Wizard Selecting the Line Type Selecting Advanced Fax Settings Receiving Faxes Automatically Printing Fax Reports Viewing a Fax on the LCD Screen Using the Inbox Loading Paper in the C...

Page 305: ...device containing the save fax folder to the product Once the faxes are saved on the USB device they are deleted from the product s memory Note Make sure the USB device has enough available memory and is not write protected If the memory is full try sending a monochrome fax using the Direct Send feature or sending your faxes in smaller batches If the product cannot print a received fax due to a pr...

Page 306: ...g Options Basic Settings Fax Related tasks Cleaning Your Product Sent Fax is Received in an Incorrect Size If your recipient receives a fax in an incorrect size try these solutions If you are sending a fax using the scanner glass make sure your original is placed correctly and that the correct paper size is selected on the control panel Clean the scanner glass and document cover Parent topic Solvi...

Page 307: ...g a Fax on the LCD Screen Using the Inbox Saving Faxes to an External USB Device Selecting Received Fax Options Using the Fax Utility Windows Solving USB Device Problems Check these solutions if you have problems using USB devices with your product Cannot View or Print from a USB Device Cannot Save Files on a USB Device Cannot Transfer Files To or From a USB Device Parent topic Solving Problems Ca...

Page 308: ...vice has enough available space Make sure memory devices are enabled on your product Make sure the device is compatible with the product Parent topic Solving USB Device Problems Related references External USB Device Specifications Related tasks Saving Faxes to an External USB Device Selecting Received Fax Options Using the Fax Utility Windows Setting Up File Sharing for File Transfers from Your C...

Page 309: ... Do one of the following Windows 10 Click and select Settings Apps Apps features Then select the program you want to uninstall and select Uninstall Windows 8 x Navigate to the Apps screen and select Control Panel Programs Programs and Features Select the uninstall option for your Epson product then select Uninstall Change Note If you see a User Account Control window click Yes or Continue Select y...

Page 310: ...m contact Epson Parent topic Uninstall Your Product Software Uninstalling Product Software Mac In most cases you do not need to uninstall your product software before re installing it However you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here Note If you find that re installing your product software does not solve a problem ...

Page 311: ...on for support please have the following information ready Product name Product serial number located on a label on the product Proof of purchase such as a store receipt and date of purchase Computer configuration Description of the problem Then call U S 562 276 4382 6 AM to 8 PM Pacific Time Monday through Friday and 7 AM to 4 PM Pacific Time Saturday Canada 905 709 3839 6 AM to 8 PM Pacific Time...

Page 312: ...s Printable Area Specifications Scanning Specifications Fax Specifications Ink Cartridge Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications External USB Device Specifications Network Interface Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its software your computer should u...

Page 313: ... x macOS 10 12 x OS X 10 11 x OS X 10 10 x OS X 10 9 x OS X 10 8 x OS X 10 7 x OS X 10 6 8 Note For the latest product software available for your operating system visit the Epson support site at epson com support U S epson ca support Canada or epson com jm support Caribbean select your product and select Downloads Parent topic Technical Specifications Paper Specifications Note Since the quality o...

Page 314: ...5 inches 89 127 mm 16 9 wide 4 7 1 inches 102 181 mm Half Letter 5 5 8 5 inches 140 216 mm Paper types Plain paper and paper distributed by Epson Weight 17 lb 64 g m2 to 24 lb 90 g m2 Envelopes Size No 10 4 1 9 5 inches 105 241 mm Weight 20 lb 75 g m2 to 24 lb 90 g m2 Parent topic Technical Specifications Printable Area Specifications Note When printing borderless quality may decline in the expand...

Page 315: ...des 0 12 inch 3 mm 2 Reduced print quality area top 1 85 inch 47 mm 3 Reduced print quality area bottom 1 77 inch 45 mm Borderless 1 Reduced print quality area top 1 97 inch 50 mm 2 Reduced print quality area bottom 1 89 inch 48 mm ...

Page 316: ...ch 47 mm Parent topic Technical Specifications Scanning Specifications Scanner type Flatbed color Photoelectric device CIS Effective pixels 10200 14040 pixels at 1200 dpi Document size Maximum 8 5 11 7 inches 216 297 mm Scanner glass US letter or A4 Scanning resolution 1200 dpi main scan 2400 dpi sub scan Output resolution 50 to 9600 dpi in 1 dpi increments ...

Page 317: ...ations Fax type Black and white and color fax capability ITU T Super Group 3 Supported lines Standard analog household telephone lines PBX Private Branch Exchange telephone systems Speed Up to 33 6 kbps Resolution Monochrome Standard 203 pixels per inch 98 lines per inch Fine 203 pixels per inch 196 lines per inch Super Fine 203 pixels per inch 392 lines per inch Ultra Fine 406 pixels per inch 392...

Page 318: ...not continue to function The included initial cartridges are designed for reliable printer setup and cannot be used as replacement cartridges or resold After setup the remaining ink is available for printing Yields are based on ISO 24711 in default mode printing continuously Yields vary due to print images settings and temperatures Printing infrequently or primarily with one color reduces yields A...

Page 319: ...h WF 3720 WF 3730 WF 4720 WF 4730 Series Stored 16 7 inches 425 mm Printing 16 7 inches 425 mm Depth WF 3720 WF 4720 Series Stored 14 9 inches 378 mm Printing 14 9 inches 378 mm WF 3730 WF 4730 Series Stored 15 3 inches 388 mm Printing 19 8 inches 503 mm Weight without ink cartridges and power cord WF 3720 Series 19 0 lb 8 6 kg WF 3730 Series 24 3 lb 11 0 kg WF 4720 Series 20 1 lb 9 1 kg WF 4730 S...

Page 320: ... WF 3720 Series 100 to 240 V WF 3730 Series 100 to 120 V WF 4720 Series 100 to 120 V WF 4730 Series 100 to 120 V Rated frequency range 50 to 60 Hz Rated current WF 3720 Series 0 5 to 0 3 A WF 3730 Series 0 6 A WF 4720 Series 0 6 A WF 4730 Series 0 6 A ...

Page 321: ...r off mode Approximately 0 2 W WF 4720 Series Standalone copying Approximately 15 W ISO IEC24712 Ready mode Approximately 6 1 W Sleep mode Approximately 1 2 W Power off mode Approximately 0 2 W WF 4730 Series Standalone copying Approximately 15 W ISO IEC24712 Ready mode Approximately 6 6 W Sleep mode Approximately 1 2 W Power off mode Approximately 0 2 W Parent topic Technical Specifications Envir...

Page 322: ...B Device File Specifications External USB Device Specifications Do not use devices with the following requirements Dedicated driver Security settings such as passwords encryption etc Built in USB hub Note Use only external storage devices with independent AC power sources External storage devices that are powered via USB are not recommended Epson cannot guarantee the operation of externally connec...

Page 323: ...frastructure mode Wi Fi Direct Simple AP not supported for IEEE 802 11b Ethernet Standard IEEE802 3i u 10BASE T use a category 5e or higher STP Shielded twisted pair cable to prevent risk of radio interference IEEE802 3u 100BASE TX IEEE802 3az Energy Efficient Ethernet the connected device should be IEEE802 3az compliant Communication mode Auto 10Mbps Full duplex 10Mbps Half duplex 100Mbps Full du...

Page 324: ... 2 this device must accept any interference received including interference that may cause undesired operation of the device To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing This equipment complies with FCC IC ra...

Page 325: ...nstructions LCD Screen Safety Instructions Wireless Connection Safety Instructions Telephone Equipment Safety Instructions Parent topic Notices General Product Safety Instructions Be sure to follow all warnings and instructions marked on the product Use only the type of power source indicated on the product s label Use only the power cord that comes with the product Use of another cord may cause f...

Page 326: ...t so that you can fully raise the document cover Leave enough space in front of the product for the paper to be fully ejected Avoid locations that are subject to rapid changes in heat or humidity shocks or vibrations or dust Do not place or store the product outdoors Do not place the product near excessive heat sources or in direct sunlight Leave enough room around the product for sufficient venti...

Page 327: ...s in the home far right position When storing or transporting the product do not tilt it stand it on its side or turn it upside down otherwise ink may leak Parent topic Important Safety Instructions Ink Cartridge Safety Instructions Keep ink cartridges out of the reach of children and do not drink the ink Be careful when you handle used ink cartridges there may be ink remaining around the ink supp...

Page 328: ...tal solution gets on your hands wash them thoroughly with soap and water If the liquid crystal solution gets into your eyes flush them immediately with water If discomfort or vision problems remain after a thorough flushing see a doctor immediately Do not press too hard on the LCD screen or subject it to heavy impacts Do not use a pointy or sharp object such as a pen or your fingernail to operate ...

Page 329: ...an be eligible to participate in programs we may offer from time to time including the Epson ink replenishment program You will have a separate opportunity to consent to participating in such programs If you have any questions concerning this process you can contact us by using the Privacy Feedback Form or you can write to Epson America Inc Attn Privacy Coordinator 3840 Kilroy Airport Way Long Bea...

Page 330: ...with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If you have problems with this product and require technical or cu...

Page 331: ... frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio and television reception which can be determined by turning the equipment off and on the user is encouraged t...

Page 332: ...on arising out of or relating to this Agreement Epson branded products hardware and including any related software or other transaction involving you and Epson whether in contract warranty misrepresentation fraud tort intentional tort statute regulation ordinance or any other legal or equitable basis DISPUTE DOES NOT INCLUDE IP CLAIMS or more specifically a claim or cause of action for a trademark...

Page 333: ...IMITATION FEDERAL OR STATE CLASS ACTIONS OR CLASS ARBITRATIONS CLASS ACTION LAWSUITS CLASS WIDE ARBITRATIONS PRIVATE ATTORNEY GENERAL ACTIONS AND ANY OTHER PROCEEDING WHERE SOMEONE ACTS IN A REPRESENTATIVE CAPACITY ARE NOT ALLOWED ACCORDINGLY UNDER THE ARBITRATION PROCEDURES OUTLINED IN THIS SECTION AN ARBITRATOR SHALL NOT COMBINE OR CONSOLIDATE MORE THAN ONE PARTY S CLAIMS WITHOUT THE WRITTEN CON...

Page 334: ...er made shall not be disclosed to the arbitrator until after the arbitrator determines the amount if any to which you or Epson is entitled The discovery or exchange of non privileged information relevant to the Dispute may be allowed during the arbitration c Arbitration Fees Epson shall pay or if applicable reimburse you for all JAMS filings and arbitrator fees for any arbitration commenced by you...

Page 335: ...e language of this Section 1 or resolve disputes as provided for in Section 1 7 if you timely elected to opt out when you first assented to this Agreement 1 9 Severability If any provision in this Section 1 is found to be unenforceable that provision shall be severed with the remainder of this Agreement remaining in full force and effect The foregoing shall not apply to the prohibition against cla...

Page 336: ...rties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those...

Page 337: ...NG FROM LOSS OF USE DATA OR PROFITS WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE AND ON ANY THEORY OF LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE Parent topic Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product Whil...

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