Epson V11HA90020 User Manual Download Page 115

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115

Related references

Projector Light Status
Projector Feature Settings - Settings Menu
Image Quality Settings - Picture Menu

Solutions When "No Signal" Message Appears

If the "No Signal" message appears, try the following solutions:

• Press the

Source Search button on the remote control and then select from the displayed

sources. Wait a few seconds for an image to appear.

• Press the

gaming mode button on the remote control to select the HDMI3 (Game) input source.

• Turn on the connected computer or video source, and press its play button to begin your presentation,

if necessary.

• Check the connection from the projector to your video sources.

• If you are projecting from a laptop computer, make sure it is set up to display on an external monitor.

• If necessary, turn the projector and the connected computer or video source off and then on again.

• If you are projecting from an HDMI source, replace the HDMI cable with a shorter one.

• Connect the video source directly to the projector.

• Check that the source device is not sending a signal that has too high a bandwidth for the cable or the

projector. Click the link below to see the supported video display formats.

• If the other solutions do not solve the problem, reset all of the projector settings using the option on the

Android TV

Settings

menu.

Displaying From a PC Laptop
Displaying From a Mac Laptop

Parent topic:

Solving Image or Sound Problems

Related concepts

Projector Connections

Related references

Supported Video Display Formats

Summary of Contents for V11HA90020

Page 1: ...LS800BATV LS800WATV User s Guide ...

Page 2: ......

Page 3: ...are and Manuals 14 Projector Part Locations 15 Projector Parts Front 16 Projector Parts Top Side 17 Projector Parts Interface Ports 18 Projector Parts Base 19 Projector Parts Remote Control 21 Setting Up the Projector 23 Projector Placement 23 Projector Setup and Installation Options 24 Projection Distance 27 Projector Connections 30 Connecting to an HDMI Video Source 31 Connecting to a USB Device...

Page 4: ...nds to Control Your Projector 56 Pairing the Remote Control 57 Selecting an Image Source 57 Using Your Projector as a Chromecast 58 Projection Modes 59 Changing the Projection Mode Using the Menus 59 Image Aspect Ratio 60 Changing the Image Aspect Ratio 61 Available Image Aspect Ratios 62 Color Mode 62 Changing the Color Mode 62 Available Color Modes 64 Turning On Automatic Luminance Adjustment 64...

Page 5: ...Installation Settings Installation Menu 94 Projector Feature Settings Settings Menu 95 Projector Information Settings Information Menu 98 Maintaining and Transporting the Projector 99 Projector Maintenance 99 Cleaning the Projection Window 99 Cleaning the Obstacle and Motion Sensors 100 Cleaning the Projector Case 101 Air Filter and Vent Maintenance 101 Cleaning the Air Filter and Vents 102 Replac...

Page 6: ...emote Control Problems 123 Solutions to HDMI Link Problems 124 Solving Network Problems 124 Solutions When Wireless Authentication Fails 125 Where to Get Help U S and Canada 125 Where to Get Help Latin America 126 Technical Specifications 128 General Projector Specifications 128 Projector Light Source Specifications 130 Remote Control Specifications 130 Projector Dimension Specifications 131 Proje...

Page 7: ...afety Symbols 144 FCC Compliance Statement 149 Binding Arbitration and Class Waiver 150 Trademarks 153 Copyright Notice 153 A Note Concerning Responsible Use of Copyrighted Materials 154 Copyright Attribution 154 ...

Page 8: ......

Page 9: ...9 LS800BATV LS800WATV User s Guide Welcome to the LS800BATV LS800WATV User s Guide For a printable PDF copy of this guide click here Note Availability of products in this guide varies by country ...

Page 10: ... vary depending on usage conditions Color light output measured in accordance with IDMS 15 4 white light output measured in accordance with ISO 21118 Flexible connectivity Two HDMI ports for computer or video device connection One HDMI port with faster response time for gaming devices Stream content from your compatible device via Chromecast built in Innovative display and operation features Long ...

Page 11: ... sure your projector box included all of these parts 1 Projector 2 Remote control 3 Remote control batteries 2 AAA alkaline 4 Power cord Parent topic Projector Features Additional Components Depending on how you plan to use the projector you may need to obtain additional components Note To connect a source that does not include a compatible video output port you need to obtain an adapter that allo...

Page 12: ...our device 3 5 mm stereo mini jack Commercially available 3 5 mm audio cable compatible with your device Parent topic Projector Features Optional Equipment and Replacement Parts U S and Canada You can purchase screens other optional accessories and replacement parts from an Epson authorized reseller To find the nearest reseller call 800 GO EPSON 800 463 7766 in the U S or 800 807 7766 in Canada Or...

Page 13: ...p Latin America Warranty and Registration Information U S and Canada Your projector comes with a basic warranty that lets you project with confidence For details see the warranty brochure that came with your projector Register your product online at this site epson com webreg Registering also lets you receive special updates on new accessories products and services Parent topic Projector Features ...

Page 14: ... latin epson com support Caribbean View FAQs frequently asked questions and e mail your questions to Epson technical support 24 hours a day If you still need help after checking this manual and any other sources listed here you can use the Epson PrivateLine Support service to get help fast U S and Canada only For details see Where to Get Help Parent topic Introduction to Your Projector Related ref...

Page 15: ...d with the app Lets you use the camera on your iOS or Android device to automatically adjust the shape of your projected image if there is any distortion The device and your projector must be connected to the same network You can download the latest software and documentation from the Apple App Store or Google Play Store Parent topic Introduction to Your Projector Related references Where to Get H...

Page 16: ...Front 1 Speakers 2 Brightness sensor 3 Air filter cover 4 Air filter cover latch 5 Air intake vent air filter 6 Front cover 7 Remote receiver Parent topic Projector Part Locations Related references Projector Light Status ...

Page 17: ...17 Projector Parts Top Side 1 Obstacle sensors 2 Motion sensor 3 Projection window 4 Status light 5 power button 6 Side cover tether ...

Page 18: ... Power inlet 12 Side cover A 13 Side cover B Parent topic Projector Part Locations Related references Projector Light Status Projector Parts Interface Ports 1 Service port 2 DC Out 2 0A port 3 Audio out port 4 Optical Out port 5 USB A ports 6 HDMI3 Game port 7 HDMI1 port ...

Page 19: ...r Connections Projector Parts Base 1 Front adjustable feet 2 Air intake vent air filter 3 Wire clamp fixing point 4 Exhaust vent 5 Air intake vent 6 Rear adjustable foot 7 Ceiling mount fixing points Note Remove all of the projector s feet when you mount the projector from the ceiling ...

Page 20: ...20 Parent topic Projector Part Locations ...

Page 21: ...21 Projector Parts Remote Control When you set the input source to HDMI3 Game only the buttons shaded in blue below are available ...

Page 22: ... button opens Flexible Picture menu 10 mute button turns off sound 11 settings button accesses projector menus 12 Volume up and volume down buttons 13 home button accesses Android TV Home screen 14 YouTube Music button opens the YouTube Music app 15 Enter button selects options 16 Android TV settings button accesses Android TV menus 17 mic button operates Android TV using voice commands 18 source ...

Page 23: ... using a compatible mount Leave plenty of space around and under the projector for ventilation and do not place it on top of or next to anything that could block the vents If you are using the projector at altitudes above 4921 feet 1500 m set the High Altitude Mode setting to On in the projector s Settings menu to ensure the projector s internal temperature is regulated properly Position the proje...

Page 24: ...4 Parent topic Setting Up the Projector Related references Important Safety Instructions Projector Setup and Installation Options You can set up or install your projector in the following ways Front Rear ...

Page 25: ...een not at an angle if possible If the projector is installed at an angle it should be installed by qualified technicians using mounting hardware designed for use with this projector If you project from the ceiling or wall or from the rear be sure to select the correct Projection option in the projector s menu system ...

Page 26: ...0 35 inches 9 mm to fix the projector s ceiling mount fixing points and the mounting hardware at the four points Installation space Be sure to leave the following amount of space around the projector so as to not block the air exhaust or intake vents 1 0 9 inches 2 3 cm 2 7 9 inches 20 cm 3 3 9 inches 10 cm ...

Page 27: ...ojectors 1 Partition 2 7 9 inches 20 cm Parent topic Projector Placement Projection Distance The distance at which you place the projector from the screen determines the approximate size of the image The image size increases the farther the projector is from the screen but can vary depending on the zoom factor aspect ratio and other settings Use the tables here to determine approximately how far t...

Page 28: ...Projection distance from image to rear of projector 2 Distance from top of projector to base of image 3 Distance from top of projector to top of image 16 9 Aspect Ratio Image or Screen Screen or image size Projection distance 1 Offset from top of projector 2 Offset from top of projector 3 80 inches 203 2 cm 0 9 inches 2 3 cm 4 3 inches 10 8 cm 43 5 inches 110 4 cm 90 inches 228 6 cm 2 4 inches 6 c...

Page 29: ...ches 118 7 cm 80 inches 203 2 cm 3 5 inches 9 cm 5 7 inches 14 5 cm 53 7 inches 136 4 cm 90 inches 228 6 cm 5 4 inches 13 6 cm 6 7 inches 17 cm 60 7 inches 154 1 cm 100 inches 254 cm 7 1 inches 18 1 cm 7 7 inches 19 5 cm 67 7 inches 171 9 cm 110 inches 279 4 cm 8 9 inches 22 7 cm 8 7 inches 22 cm 74 7 inches 189 6 cm 120 inches 304 8 cm 10 8 inches 27 3 cm 9 7 inches 24 5 cm 81 6 inches 207 3 cm 1...

Page 30: ...n on High Altitude Mode to ensure the projector s internal temperature is regulated properly See the menu link below Caution Check the shape and orientation of the connectors on any cable you plan to connect Do not force a connector into a port if it does not fit The device or your projector could be damaged or could malfunction Caution Depending on the connected device and the shape of the cable ...

Page 31: ...se the cable supplied with the device or an optional cable to connect to the projector Some video equipment is capable of outputting different types of signals See your video equipment manual to confirm what types of signals can be output 1 Remove the projector s side cover if necessary 2 Connect the HDMI cable to your video source s HDMI output port Note To display signals in the 18 Gbps transmis...

Page 32: ...able to the projector s USB A port to project images from the device Use the USB cable supplied with the device You may need to use an app on the projector to project the content from your USB device See your device s documentation for details Note Do not connect a USB hub or a USB cable longer than 9 8 feet 3 m or the device may not operate correctly The USB A port is not guaranteed to operate al...

Page 33: ...o two parts to allow more space for connected streaming devices and cables See the link below The projector displays images stored on the USB device Parent topic Projector Connections Related tasks Attaching and Removing the Side Cover Connecting a Streaming Device You can connect a streaming device to the projector s HDMI port Connecting the USB power cable provides power to the streaming device ...

Page 34: ...ojector s DC Out 2 0A USB power port 4 Carefully replace the projector s side cover Note The projector s side cover can be split into two parts to allow more space for connected streaming devices and cables See the link below Parent topic Projector Connections Related tasks Attaching and Removing the Side Cover ...

Page 35: ...the projector s Sound menu You cannot output sound from the HDMI2 ARC port when the input source is HDMI3 Game 1 Remove the projector s side cover if necessary 2 Connect the HDMI cable to your gaming device s HDMI output port 3 Connect the other end to the projector s HDMI3 Game port 4 Carefully replace the projector s side cover Note The projector s side cover can be split into two parts to allow...

Page 36: ...te The projector s speakers are disabled when audio is output to a device connected to the HDMI2 ARC port If you want to output higher quality audio set Sound Output as ARC Optical Auto in the projector s Sound menu 1 Remove the projector s side cover if necessary 2 Connect the HDMI cable to the ARC compatible HDMI port on your external speakers or A V receiver Note To display signals in the 18 Gb...

Page 37: ...ing and Removing the Side Cover Operating Connected Devices Using the HDMI Link Features Connecting to External Speakers To enhance the sound from your video source you can connect the projector to external self powered speakers using the optical digital audio out port You can also connect the projector to an amplifier with speakers Note The projector s speakers are not disabled when you connect s...

Page 38: ...Related tasks Attaching and Removing the Side Cover Connecting to a Bluetooth Audio Device You can connect your projector to Bluetooth audio devices such as speakers or headphones to output audio Note There may be a slight delay in audio output Bluetooth audio devices are not supported in some countries and regions Note When a Bluetooth audio device is paired to the projector the built in speaker ...

Page 39: ...ng 7 Press the esc button to exit the menus Parent topic Projector Connections Related tasks Using the Projector as a Bluetooth Speaker Connecting Headphones You can connect headphones to the projector s audio out port You can control the volume using the remote control Note The projector s audio out port only supports 3 5mm stereo headphones If you use any other type of headphones audio may not b...

Page 40: ...fully replace the projector s side cover Note The projector s side cover can be split into two parts to allow more space for connected streaming devices and cables See the link below Parent topic Projector Connections Related tasks Attaching and Removing the Side Cover Attaching and Removing the Side Cover You can remove and attach the side cover to hide the attached cables from view 1 Remove the ...

Page 41: ...ire may occur 3 Carefully replace the side cover Note The projector s side cover can be split into two parts Remove side cover B to allow more space for connected streaming devices and cables Parent topic Setting Up the Projector Installing Batteries in the Remote Control The remote control uses the two AAA batteries that came with the projector Replace the batteries as soon as they run out ...

Page 42: ...types or mix new and old batteries 1 Remove the battery cover 2 Insert the batteries with the and ends facing as shown Warning Make sure the batteries are inserted in the correct positions If the batteries are not inserted correctly they could explode or leak causing a fire injury or damage to the product ...

Page 43: ...hazards and are very dangerous if swallowed Parent topic Setting Up the Projector Setting Up Android TV Android TV must be set up when you turn on the projector for the first time Note A Google account is required to use certain features Some apps require a paid subscription After initial setup you can change the settings by pressing the Android TV settings button the remote control 1 Press the Po...

Page 44: ...d skip to step 7 Select Skip to set up the projector s Wi Fi and Google account settings manually Go to the next step 5 Select the wireless network you want to use from the Wi Fi setting screen and then follow the on screen instructions to enter the network password 6 At the Google account sign in screen do one of the following Select Sign In to sign in to your Google account Follow the on screen ...

Page 45: ...ting an Image Source Using Your Projector as a Chromecast Projection Modes Image Aspect Ratio Color Mode Adjusting Image Quality in Detail Adjusting the Image Resolution Using Frame Interpolation Controlling the Volume with the Volume Buttons Changing the Sound Mode Turning On the Projector Turn on the projector before you turn on the computer or video equipment you want to use Note If you will us...

Page 46: ...46 1 Remove the projector s side cover if necessary 2 Connect the computer or video equipment you want to use to one of the projector s HDMI ports if necessary ...

Page 47: ...ng Never look into the projector lens when the laser is on This can damage your eyes and is especially dangerous for children and pets If you are using the remote control to turn the projector on make sure no one is looking into the lens or in front of the projector before turning it on Caution Make sure no objects are blocking the light from the projector lens Objects blocking the lens for an ext...

Page 48: ...you do not see a projected image right away try the following Turn on the connected computer or video device Insert a DVD or other video media and press the play button if necessary Press the Source Search button on the remote control and select the desired input Change the screen output from the computer when using a laptop Using the Home Screen Parent topic Using Basic Projector Features Related...

Page 49: ...he icon 4 Displays recommended content from your applications Note The content of the Home screen may change depending on the Android TV version Parent topic Turning On the Projector Turning Off the Projector Before turning off the projector shut down any computer connected to it so you can see the computer display during shutdown Note Turn off this product when not in use to prolong the life of t...

Page 50: ...tton on the projector or remote control to turn on the projector and the projector will also start up faster 2 To transport or store the projector make sure the Status light is off then unplug the power cord Parent topic Using Basic Projector Features Related references Projector Feature Settings Settings Menu Focusing the Image 1 Turn on the projector and display an image 2 Remove the projector s...

Page 51: ... Image Height If you are projecting from a table or another flat surface and the image is too high or low you can adjust the image height using the projector s adjustable feet Note Make slight or minor adjustments at a time The image shape and position are very sensitive to any adjustment due to the short throw ratio 1 Turn on the projector and display an image ...

Page 52: ...gular you need to adjust the image shape Parent topic Using Basic Projector Features Adjusting Image Color when Projecting onto a Wall When projecting onto a wall you can use the preset color correction to compensate for the color of the wall You can make other detailed color adjustments in the projector s Picture menu 1 Turn on the projector and display an image ...

Page 53: ...n the input source is HDMI3 Game Press the home button on the remote control to return to the Android TV home screen first and then perform the procedure 3 Select the Installation menu and press Enter You see a screen like this 4 Select Adjust color and press Enter You see a screen like this ...

Page 54: ...distortion when the projected image shape is curved or not rectangular by following the on screen instructions from the projector s Installation menu You can also correct image distortion using the Epson Setting Assistant app on an iOS or Android device with a camera You can scan the QR code on the Installation menu or download the latest version of the app from the Apple App Store or Google Play ...

Page 55: ...t suits the surface you are projecting onto and follow the on screen instructions to correct distortion in the image 6 When you are finished press the esc button on the remote control to exit the menus Parent topic Image Shape Remote Control Operation The remote control lets you control the projector from almost anywhere in the room up to 19 7 feet 6 m away ...

Page 56: ...ghts or in direct sunlight or the projector may not respond to commands If you will not use the remote control for a long time remove the batteries Parent topic Using Basic Projector Features Using Voice Commands to Control Your Projector You can use your remote control or linked Google Home device to control your projector using voice commands Note Make sure the remote control is paired to the pr...

Page 57: ...ontrol are displayed on the screen Make sure to point the front of the remote at the front of the projector when attempting to pair the remote 1 Turn on the projector 2 When the pairing screen is displayed press and hold the home and Enter buttons on the remote control until the indicator starts blinking A message appears on the screen and the indicator stops blinking when the remote control is pa...

Page 58: ...romecast Your projector has Chromecast built in allowing you to cast content from Chromecast enabled apps 1 Connect your device or computer to the same wireless network as the projector 2 Open the Chromecast enabled app and press the Cast button 3 Select your projector from the list of devices Note By default the name of the projector is Projector To select another name or use a custom name press ...

Page 59: ...ear Upside Down flips the image over top to bottom and horizontally to project from the wall or ceiling and behind a translucent screen You can change the projection mode using the remote control or by changing the Projection setting in the Settings menu Changing the Projection Mode Using the Menus Parent topic Using Basic Projector Features Changing the Projection Mode Using the Menus You can cha...

Page 60: ...n different width to height ratios called aspect ratios Normally the input signal from your video source determines the image s aspect ratio setting However for certain images you can change the aspect ratio to fit your screen If you always want to use a particular aspect ratio for a certain video input source you can select it using the projector s menus Changing the Image Aspect Ratio Available ...

Page 61: ...e This button is not available when the input source is HDMI3 Game Press the home button on the remote control to return to the Android TV home screen first and then perform the procedure 3 Select the Picture menu and press Enter 4 Select Aspect Ratio and press Enter 5 Select the aspect ratio setting you want to use for your input signal and press Enter 6 Press the esc button to exit the menus Par...

Page 62: ...lays images using the full width of the projection area and maintains the aspect ratio of the image Full Displays images using the full width of the projection area but does not maintain the aspect ratio Parent topic Image Aspect Ratio Color Mode The projector offers different Color Modes to provide optimum brightness contrast and color for a variety of viewing environments and image types You can...

Page 63: ...le when the input source is HDMI3 Game Press the home button on the remote control to return to the Android TV home screen first and then perform the procedure 4 Select the Picture menu and press Enter 5 Select Color Mode and press Enter 6 Use the directional pad to select a color mode setting and press Enter 7 When you are finished press esc Parent topic Color Mode Related references Image Qualit...

Page 64: ... making color adjustments Parent topic Color Mode Turning On Automatic Luminance Adjustment You can turn on the Dynamic Contrast setting to automatically optimize the image luminance This improves the image contrast based on the brightness of the content you project 1 Turn on the projector and switch to the image source you want to use 2 Press the Settings button on the remote control Note This bu...

Page 65: ...al to adjust brightness at the standard speed High Speed to adjust brightness as soon as the scene changes 6 Press the esc button to exit the menus Parent topic Color Mode Related references Image Quality Settings Picture Menu Adjusting Image Quality in Detail You can fine tune various aspects of how quality and colors are displayed in your projected images ...

Page 66: ...he home button on the remote control to return to the Android TV home screen first and then perform the procedure 3 Select the Picture menu and press the Enter button 4 Select Custom Settings and press the Enter button 5 Adjust each setting in the projector s Picture menu as necessary Adjust the Brightness setting to lighten or darken the color Adjust the Contrast setting to adjust the difference ...

Page 67: ...e image is tinted too blue or red Parent topic Using Basic Projector Features Adjusting the Image Resolution You can adjust the image resolution to project a clear image with an emphatic texture and material feel 1 Turn on the projector and switch to the image source you want to use 2 Press the settings button on the remote control Note This button is not available when the input source is HDMI3 G...

Page 68: ...n setting to reduce flickering in images Adjust the Super resolution setting to reduce blurring when projecting low resolution images Adjust the Auto Contrast Enhancement setting to create a clearer and sharper image by automatically adjusting the contrast 5 Press the esc button on the remote control to exit the menus Parent topic Using Basic Projector Features ...

Page 69: ...e between them Note This feature is not available for the HDMI3 Game input source 1 Turn on the projector and switch to the input source you want to use 2 Press the settings button on the remote control Note This button is not available when the input source is HDMI3 Game Press the home button on the remote control to return to the Android TV home screen first and then perform the procedure ...

Page 70: ...lume with the Volume Buttons You can use the Volume buttons on the remote control to adjust the volume of your projected content The volume buttons control the projector s internal speaker system or any compatible external speakers or headphones you connected to the projector except those connected to the Optical Out port You can also control the volume for Bluetooth audio devices connected to the...

Page 71: ...udio 2 To lower or raise the volume press the volume buttons on the projector s remote control 3 To lower or raise the volume press the volume buttons on the projector s remote control Parent topic Using Basic Projector Features Related tasks Operating Connected Devices Using the HDMI Link Features Changing the Sound Mode You can change the projector s sound mode to provide optimal sound for a var...

Page 72: ...ter 4 Select Sound Mode and press Enter 5 Select a sound mode and press Enter 6 Select any additional sound settings according to your listening environment 7 Press the esc button to exit the menus Parent topic Using Basic Projector Features ...

Page 73: ...ty Features Updating the Firmware Resetting the Projector Using the Projector as a Bluetooth Speaker You can use the projector s speakers to output audio from a compatible device connected by Bluetooth Note Bluetooth audio devices are not supported in some countries and regions You cannot connect multiple audio video devices by Bluetooth at the same time You may not be able to connect depending on...

Page 74: ...or the projector Press the Android TV settings button on the remote control and then select Device Preferences About Device name There is a delay in the audio output from any Bluetooth audio device If you want to temporarily turn off the projected image press the blank button on the projector or remote control To cancel a Bluetooth connection disconnect from the connected device 4 To exit Bluetoot...

Page 75: ... devices connected to the projector s HDMI ports Note You must use an HDMI cable that supports the CEC standard and the connected device must also be configured Some connected devices or functions of those devices may not operate properly even though they meet the HDMI CEC standard See the documentation supplied with the device for more information 1 Press the settings button on the remote control...

Page 76: ... whether to automatically turn off the connected device when you turn off the projector Auto Language Change select whether to switch the language settings of the connected device to match the projector s language settings HDMI2 ARC select whether to output audio to an HDMI ARC compatible audio video system 6 When you are finished press esc Parent topic Adjusting Projector Features Related referen...

Page 77: ...vels take priority over automatically set levels This setting is not an absolute value as it varies relative to the manually set brightness level This setting may not work properly if you use the projector in direct sunlight or with bright fluorescent lights 1 Turn on the projector and display an image 2 Press the settings button on the remote control Note This button is not available when the inp...

Page 78: ... if you want to redirect your audience s attention during a presentation Any sound or video action continues to run however so you cannot resume projection at the point that you stopped it 1 Press the blank button on the projector or remote control to temporarily stop projection The light source turns off and projection is interrupted 2 To turn the picture back on press the blank button again Pare...

Page 79: ...he image size You can reduce the image size to about 30 If you made the image smaller use the directional pad on the remote control to change the position of the image Press the Flexible Picture menu button on the remote control to flip the image horizontally Press the button again to flip the image back ...

Page 80: ...e Flexible Picture settings 4 Press the esc button to exit the menu Parent topic Adjusting Projector Features Projector Security Features You can secure your projector to deter theft or prevent unintended use by setting up the following security features Security cabling to physically cable the projector in place Installing a Security Cable Parent topic Adjusting Projector Features ...

Page 81: ...You can get the latest version of the projector firmware over a network When the latest projector firmware is available a notification is automatically displayed on the screen Follow the on screen instructions to update the firmware 1 Press the apps button on the remote control Note This button is not available when the input source is HDMI3 Game Press the home button on the remote control to retu...

Page 82: ...tor and all settings to their default values Note Write down the settings you do not want to lose before resetting the projector When you reset the projector all information including installed apps Google account login information and Projector Settings is deleted 1 Press the Home button on the remote control 2 Press the Android TV settings button on the remote control 3 Select Device Preferences...

Page 83: ...83 6 Select Factory reset and press Enter 7 Select Erase everything and press Enter to reset the projector Parent topic Adjusting Projector Features ...

Page 84: ...ojector Feature Settings Settings Menu Projector Information Settings Information Menu Using the Projector s Menus You can use the projector s menus to adjust the settings that control how your projector works The projector displays the menus on the screen 1 Press the Settings button on the remote control You see the Projector Settings menu 2 Press the up or down arrow button on the remote control...

Page 85: ...sired 5 When you finish changing settings on a menu press esc to exit the menus Parent topic Adjusting the Menu Settings Image Quality Settings Picture Menu Settings on the Picture menu let you adjust the quality of your image for the input source you are currently using ...

Page 86: ...motion sensor detects any movements or obstacles around the projection window Color Mode See the list of available Color Modes Adjusts the vividness of image colors for various image types and environments Color Temperature Varying levels available Sets the color temperature according to the selected color mode lower values tint the image red and higher values tint the image blue Noise Reduction S...

Page 87: ... High Speed Adjusts the projected luminance based on the image brightness when certain Color Modes are selected Scene Adaptive Gamma Varying levels available Adjusts the coloring according to the scene to obtain a more vivid image larger numbers enhance the contrast Frame Interpolation Off Low Normal High Adjusts the smoothness of image movement Note When the input source is HDMI3 Game this is set...

Page 88: ...he difference between light and dark areas of the image Saturation Adjusts the intensity of the image colors Tint Adjusts the balance of green to magenta tones in the image Sharpness Adjusts the sharpness or softness of image details HDR Varying levels available Changes the range of dark and bright areas in images Note When the input source is HDMI3 Game this is set to 2 Aspect Ratio Normal Full Z...

Page 89: ...t source is HDMI3 Game this is set to Auto EDID HDMI1 HDMI2 HDMI3 Game Describes the display capabilities of your projector when the selected input source is HDMI Change this setting as necessary according to the current input source s resolution You can adjust settings for individual input sources without changing the input source Parent topic Adjusting the Menu Settings ...

Page 90: ...90 Sound Quality Settings Sound Menu Settings on the Sound menu allow you to optimize the audio for a variety of projected content You can select from presets or experiment with available modes ...

Page 91: ...r live voice playback best for sports Concert Reproduces the echoes and expanse of a concert venue Karaoke Mode Reproduces the echoes and expanse of a concert venue without sacrificing the vocal effects of a microphone or karaoke app Virtual Surround High Low Off Adjusts the strength of the surround effect This setting is saved for each Sound Mode Clear Voice High Low Off Adjusts output so that vo...

Page 92: ...92 Setting Options Description Sound Space Right Center Left Adjusts the sound quality to suit your viewing position ...

Page 93: ...tical Out ports in PCM 2 ch format or higher quality Auto Auto supports the PCM 2 ch AC 3 up to 5 1 ch and DTS up to 5 1 ch audio codecs Note The output audio format of the projector s HDMI2 ARC port depends on the input source When the input source is HDMI audio is output up to 5 1 ch AC 3 or DTS When playing Android TV content audio is output in PCM 2 ch Speaker PCM or Optical PCM outputs sound ...

Page 94: ...utput from the Optical Out port Note This setting is not available when the input source is HDMI3 Game Parent topic Adjusting the Menu Settings Projector Installation Settings Installation Menu Settings on the Installation menu let you correct distortion in the projected image by following the on screen prompts You can make the following corrections to the image shape and the projected image from ...

Page 95: ...the projector is installed from the ceiling using the remote control Select Adjust color to compensate the color of the projected image to match colored walls Note When you use the Epson Setting Assistant app the Flexible Picture settings are reset Parent topic Adjusting the Menu Settings Projector Feature Settings Settings Menu Options on the Settings menu let you customize various projector feat...

Page 96: ...r Motion Sensor On Off Automatically reduces the brightness of the light source for safety when someone comes close to the projector window while projecting Sleep Timer 0 to 120 minutes Sets the interval before the projector automatically turns off Menu Timer 0 to 240 seconds Sets the interval before automatically closing the projector s menu Note This setting is not available when the input sourc...

Page 97: ...e Device Auto Power Off automatically turns off the connected device when you turn off the projector Auto Language Change automatically switches the language settings of the connected device according to the projector s language setting HDMI2 ARC enables HDMI ARC on the HDMI2 ARC port Power Button Setting Suspend Shutdown Sets the operation performed by the projector when you press the power butto...

Page 98: ...ents and set whether or not to allow the acquisition of operation logs Setting Options Description License Agreement Displays the license agreement Privacy Statement Displays the privacy statement Projector Operation Log Information On Off Sets whether or not to allow Epson to receive projector operation logs Parent topic Adjusting the Menu Settings ...

Page 99: ... Epson servicer This projector uses a sealed laser light source which does not need servicing and cannot be replaced Warning Before cleaning any part of the projector turn it off unplug the power cord and let it cool down Never open any cover on the projector except as specifically explained in this manual Dangerous electrical voltages in the projector can injure you severely Warning Do not try to...

Page 100: ...ause a fire Caution Do not use canned air or the gases may leave a flammable residue Do not use glass cleaner or any harsh materials to clean the projection window and do not subject the projection window to any impacts or you may damage it Parent topic Projector Maintenance Related tasks Turning Off the Projector Cleaning the Obstacle and Motion Sensors Clean the projector s obstacle and motion s...

Page 101: ...stened with water and mild soap Do not spray liquid directly on the projector Caution Do not use wax alcohol benzine paint thinner or other chemicals to clean the projector case These can damage the case Do not use canned air or the gases may leave a flammable residue Parent topic Projector Maintenance Related tasks Turning Off the Projector Air Filter and Vent Maintenance Regular filter maintenan...

Page 102: ...if you see a message telling you to clean them It is recommended that you clean these parts at least once every three months or more often if you use the projector in an environment that is dustier than expected Caution Do not use water or any detergent to clean the air filter Do not use canned air or the gases may leave a flammable residue 1 Turn off the projector and unplug the power cord 2 Care...

Page 103: ...103 4 Carefully turn the projector over and place it as shown 5 Remove the front cover 6 Slide the air filter cover latch and pull out the air filter cover ...

Page 104: ...remaining dust Caution Do not rinse the air filter in water or use any detergent or solvent to clean it Do not use canned air the gases may leave a flammable residue or push dust and debris into the projector s optics or other sensitive areas Note If dust is difficult to remove or the air filter is damaged replace the air filter ...

Page 105: ...up You could damage the projector 10 Insert the air filter cover and then push it up until it clicks into place 11 Replace the front cover Parent topic Air Filter and Vent Maintenance Replacing the Air Filter You need to replace the air filter in the following situations After cleaning the air filter you see a message telling you to clean or replace it The air filter is torn or damaged ...

Page 106: ...ilter while the projector is placed on a table 1 Turn off the projector and unplug the power cord 2 Remove the front cover 3 Slide the air filter cover latch and open the air filter cover 4 Pull the air filter out of the projector ...

Page 107: ...the four tabs facing down Caution Do not try to force the air filter cover closed if the tabs of the air filter are facing up You could damage the projector 6 Insert the air filter cover and then push up until it clicks into place 7 Replace the front cover Parent topic Air Filter and Vent Maintenance Related references Optional Equipment and Replacement Parts ...

Page 108: ...es specified in this manual Do not install batteries of different types or mix new and old batteries 1 Open the battery cover as shown 2 Remove the old batteries Warning If the battery fluid has leaked wipe it away with a soft cloth and avoid getting the fluid on your hands If it gets on your hands wash them immediately to avoid injury 3 Insert the batteries with the and ends facing as shown ...

Page 109: ...e Projector The projector contains precision parts some of which are glass Follow these guidelines to transport ship or store the projector safely Turn off the projector and make sure the Status light is off before you unplug the power cord Remove any equipment connected to the projector When transporting the projector a long distance or as checked luggage pack it in a firm box with cushioning aro...

Page 110: ...ck the following The Status light on the projector may indicate what the problem is The solutions in this manual can help you solve many problems If none of these solutions help you can contact Epson for technical support Note After repairing the projector Epson may return the projector to you in its initial status Make sure you make a note of the account information of each online service before ...

Page 111: ...on in the table here Note If the light displays a pattern not listed in the table below turn off the projector unplug it and contact Epson for technical support 1 Status light Status light Status and solution Blue Normal operation Flashing blue Warming up or shutting down Remote control operations may be disabled when the light is flashing blue Off Standby mode When you press the power button proj...

Page 112: ...tion warning A beep sounds and a warning message is displayed The brightness of the light source is reduced Make sure that there are no obstacles interfering with the projection window Remove any obstacles Clean the obstacle sensor if there are no obstacles present The projector turns off automatically if no action is taken Movement detection warning A beep sounds and a warning message is displaye...

Page 113: ...s Menu Solving Image or Sound Problems Check the solutions in these sections if you have any problems with projected images or sound Solutions When No Image Appears Solutions When No Signal Message Appears Solutions When Only a Partial Image Appears Solutions When the Image is Not Rectangular Solutions When the Image Contains Noise or Static Solutions When the Image is Flipped or Too Small Solutio...

Page 114: ... the connected streaming device or video source and then turn them back on If the projector does not respond when you press buttons on the remote control make sure the remote and projector are within range of each other If you are projecting from a computer make sure it is set up to display on an external monitor If the computer s display is set to an extended or mirrored mode try changing it to e...

Page 115: ... projector to your video sources If you are projecting from a laptop computer make sure it is set up to display on an external monitor If necessary turn the projector and the connected computer or video source off and then on again If you are projecting from an HDMI source replace the HDMI cable with a shorter one Connect the video source directly to the projector Check that the source device is n...

Page 116: ...dows manual for instructions 3 If necessary check your video card settings and set the multiple display option to Clone Mirror or Duplicate Parent topic Solutions When No Signal Message Appears Displaying From a Mac Laptop If you see the No Signal message when you display from a Mac laptop you need to set up the laptop for mirrored display See your laptop manual for details 1 Open the System Prefe...

Page 117: ...ible Try adjusting the projector feet and leveling the projector or the surface that the projector is on Correct the distortion in the projected image by using the Installation menu If the projected image is bowed in the middle or the sides then the projection surface is not flat This type of distortion cannot be corrected from the projector s settings Parent topic Solving Image or Sound Problems ...

Page 118: ...lip Picture function press the Flexible Picture menu button on the remote control to display the Flexible Picture menu and then press the Flexible Picture menu button again to disable the function If you adjusted the size of the projected image press the Flexible Picture menu button on the remote control to display the Flexible Picture menu and then press the brightness up button until the project...

Page 119: ...the Projection Window Focusing the Image Solutions When the Image Brightness or Colors are Incorrect If the projected image is too dark or light or the colors are incorrect try the following solutions Try selecting a color mode that best fits the image and environment Check your video source settings Try adjusting the Scene Adaptive Gamma Custom Settings Color Temperature Frame Interpolation Dynam...

Page 120: ... device to PCM output If you want to output audio from the projector s speakers check that the Sound Output setting is correct in the Sound menu If you want to output audio to an external audio device using an HDMI cable try the following solutions Make sure the HDMI cable is connected to the projector s HDMI2 ARC port Make sure the sound is output from the projector s speakers or Optical Out port...

Page 121: ...level on the paired Bluetooth audio device and projector is turned up If you are having trouble connecting the projector to external Bluetooth speakers try resetting the speaker s Bluetooth connections and try pairing again Make sure there are no obstacles between the Bluetooth audio device and the projector and that the Bluetooth audio device is within the specified communication distance Place t...

Page 122: ...projector has overheated and shut off Check the solutions for this light status Turn off the HDMI CEC setting If this resolves the issue check the settings on connected devices and make sure the projector is not receiving shut down requests over CEC If the power button on the remote control does not turn on the projector check its batteries The power cord may be defective Try another power cord If...

Page 123: ...e Make sure the remote control is paired to the projector to operate Android TV features If the pairing screen is displayed perform pairing again by holding down the Enter and home buttons on the remote control simultaneously for about three seconds Note You can use a keyboard or mouse connected to the USB A port on the projector to get to the remote control pairing screen Strong fluorescent light...

Page 124: ... HDMI CEC standard Replace the HDMI cable or try a shorter one Make sure the HDMI CEC setting is enabled Make sure the connected devices are turned on and in standby status See the documentation supplied with the device for more information If you connected a new device or changed any connections make sure the CEC function is set for the connected device You may need to restart the device Parent t...

Page 125: ...ollowing support options Internet Support Visit Epson s support website at epson com support U S or epson ca support Canada and select your product for solutions to common problems with your projector You can download utilities and documentation get FAQs and troubleshooting advice or e mail Epson with your questions Speak to a Support Representative To use the Epson PrivateLine Support service cal...

Page 126: ...u need to contact Epson for technical support services use the following support options Internet Support Visit Epson s support website at latin epson com support and select your product for solutions to common problems with your projector You can download utilities and documentation get FAQs and troubleshooting advice or e mail Epson with your questions Speak to a Support Representative Before yo...

Page 127: ...ima 51 1 418 0210 Other cities 0800 10126 Uruguay 00040 5210067 Venezuela 58 212 240 1111 Contact your local phone company to call this toll free number from a mobile phone Note Toll or long distance charges may apply If your country does not appear on the list contact the sales office in the nearest country Purchase Supplies and Accessories You can purchase optional accessories and replacement pa...

Page 128: ...r Dimension Specifications Projector Electrical Specifications Bluetooth Specifications Projector Environmental Specifications Projector Safety and Approvals Specifications Supported Video Display Formats General Projector Specifications Type of display Poly silicon TFT active matrix Resolution 1920 1080 pixels Full HD Lens F 1 8 Focal length 2 3 mm Color reproduction Full color up to 1 07 billion...

Page 129: ...will vary depending on usage conditions Color light output measured in accordance with IDMS 15 4 white light output measured in accordance with ISO 21118 Contrast ratio Over 2 500 000 with Dynamic Color Mode and Normal light source mode Image size in native aspect ratio 80 inches 2 03 m to 150 inches 3 81 m Projection distance in native aspect ratio 10 9 inches 0 28 m to 21 3 inches 0 54 m Project...

Page 130: ...cifications Type Laser diode Light source output power Up to 88 W Wavelength 449 to 461 nm Light source life approximate Normal power consumption mode Up to about 20000 hours Medium power consumption mode Up to about 20000 hours ECO power consumption mode Up to about 20000 hours Note Turn off this product when not in use to prolong the life of the projector Laser life will vary depending upon mode...

Page 131: ...Power supply 100 to 240 V AC 10 3 5 to 1 6 A Power consumption 100 to 120 V Operating Normal power consumption mode 350 W Medium power consumption mode 271 W ECO power consumption mode 217 W Standby 0 4 W Power Button Setting Shutdown 2 0 W Power Button Setting Suspend Power consumption 220 to 240 V Operating Normal power consumption mode 335 W Medium power consumption mode 262 W Quiet Extended po...

Page 132: ...eless LAN IEEE802 11b g n or microwave ovens If these devices are used at the same time radio wave interference may occur the audio may be interrupted or communication may not be possible If you do need to use these devices at the same time make sure there is enough distance between them and the Bluetooth device Parent topic Technical Specifications Projector Environmental Specifications Temperatu...

Page 133: ...izeWise chip that supports other computer display resolutions so your image will be resized to fit automatically Your computer s monitor port or video card refresh rate vertical frequency must be compatible with the projector See your computer or video card manual for details The table here lists the compatible refresh rate and resolution for each compatible video display format Display format Ref...

Page 134: ...9 97 30 50 59 94 60 1920 1080 23 98 24 25 29 97 30 50 59 94 60 3840 2160 23 98 24 50 59 94 60 4096 2160 Resolution Chroma subsampling pixel encoding Color depth 24 bits 8 bits per pixel Color depth 30 bits 10 bits per pixel Color depth 36 bits 12 bits per pixel 1920 1080p 4 4 4 SDR HDR HDR 4 2 2 SDR HDR HDR 4 2 0 3840 2160p 23 98 24 25 29 97 30 4096 2160p 23 98 24 4 4 4 SDR HDR HDR 4 2 2 SDR HDR H...

Page 135: ...ctor lens when the laser is turned on the bright light can damage your eyes Never let children look into the lens when it is on Never open the projector case Dangerous electrical voltages inside the projector can severely injure you Except as specifically explained in this User s Guide do not attempt to service this product yourself Refer all servicing to qualified service personnel Warning The pr...

Page 136: ... on the projector at a distance using the remote control make sure no one is looking into the lens Do not allow small children to operate the projector Children must be accompanied by an adult Do not apply optical devices such as a magnifying glass or reflector to the projected image Using the projector may result in physical harm fire or an accident Do not block the light from the lens during pro...

Page 137: ...137 Laser warning labels are attached to the projector Inside Top ...

Page 138: ...as a Risk Group 2 LIP as defined in IEC 62471 5 Ed 1 0 For more information see Laser Notice No 57 dated May 8 2019 Parent topic Notices Important Safety Instructions Follow these safety instructions when setting up and using the projector Do not look into the lens when the projector is on The bright light can damage your eyes Avoid standing in front of the projector so you do not block the projec...

Page 139: ...ic Epson mount that supports your projector make sure you secure the mount to all of the projector s ceiling mount fixing points Also secure the projector and the mounts using wire that is strong enough to hold their weight When installing the projector in a high position take measures to prevent it from falling by using wires to ensure safety in an emergency such as an earthquake and to prevent a...

Page 140: ... If you are not sure of the power available consult your dealer or power company Place the projector near a wall outlet where the plug can be easily unplugged Take the following precautions when handling the plug Do not hold the plug with wet hands Do not insert the plug into a dusty outlet Insert the plug firmly into the outlet Do not pull the power cord when disconnecting the plug always be sure...

Page 141: ...projector s vents or openings nor leave them nearby Doing so may result in fire electric shock or burns If you are using two or more projectors side by side leave at least 43 3 inches 110 cm of space between the projectors to allow for proper ventilation You may need to clean the air filter and vent A clogged air filter or vent can block ventilation needed to cool the projector Do not use canned a...

Page 142: ... be subject to salt damage or corrosive gas Doing so may result in malfunction and the corrosion may cause the projector to fall Do not use or store the projector where it may be exposed to smoke steam corrosive gases excessive dust vibration or shock Do not use the projector in places where chlorine and mineral components contained in tap water may be atomized particularly near ultrasonic humidif...

Page 143: ...ot air from the exhaust vents could cause burns warping or other damage to property Before you move the projector make sure its power is turned off the plug is disconnected from the outlet and all cables are disconnected Fire or electric shock may result Do not place the source of an open flame such as a lit candle on or near the projector During projection do not block the light from the projecto...

Page 144: ...and regulations Do not beam any lasers into the projector If a high powered laser is beamed through the surface of the projection lens it can cause a malfunction Use non permeable and incombustible metal plates such as aluminum or iron to block lasers and protect the projection lens if needed Restriction of Use Parent topic Notices Restriction of Use When this product is used for applications requ...

Page 145: ...hed on in order to bring it into the stand by condition ISO7000 No 0434B IEC3864 B3 1 Caution To identify general caution when using the product IEC60417 No 5041 Caution hot surface To indicate that the marked item can be hot and should not be touched without taking care IEC60417 No 6042 ISO3864 B3 6 Caution risk of electric shock To identify equipment that has risk of electric shock IEC60417 No 5...

Page 146: ... cover for the battery compartment or the connector terminals IEC60417 No 5002 Positioning of cell To identify the battery holder itself and to identify the positioning of the cell s inside the battery holder Positioning of cell To identify the battery holder itself and to identify the positioning of the cell s inside the battery holder IEC60417 No 5019 Protective earth To identify any terminal wh...

Page 147: ...17 No 5172 Class II equipment To identify equipment meeting the safety requirements specified for Class II equipment according to IEC 61140 ISO 3864 General prohibition To identify actions or operations that are prohibited ISO 3864 Contact prohibition To indicate injury that could occur due to touching a specific part of the equipment Never look into the projector lens while the projector is on To...

Page 148: ...e fan blades To indicate that you must keep away from movable parts according to protection standards IEC 60417 No 6043 Caution sharp corners To indicate that you must not touch the sharp corners of the product according to protection standards Never look into the projection lens while the projector is on ISO7010 No W027 ISO 3864 Warning light emission UV visible light IR and so on To indicate tha...

Page 149: ...radio and television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Con...

Page 150: ...ures then in effect for consumer related disputes but excluding any rules that permit joinder or class actions in arbitration for more detail on procedure see Section 1 6 below You and Epson understand and agree that a the Federal Arbitration Act 9 U S C 1 et seq governs the interpretation and enforcement of this Section 1 b this Agreement memorializes a transaction in interstate commerce and c th...

Page 151: ...thority to resolve all disputes arising out of or relating to the interpretation applicability enforceability or formation of this Agreement including any claim that all or any part of this Agreement is void or voidable Notwithstanding this broad delegation of authority to the arbitrator a court may determine the limited question of whether a claim or cause of action is for an IP Claim which is ex...

Page 152: ...rsuant to this Section 1 6d e Attorney s Fees Epson will not seek its attorney s fees and expenses for any arbitration commenced involving a Dispute under this Agreement Your right to attorney s fees and expenses under Section 1 6d above does not limit your rights to attorney s fees and expenses under applicable law notwithstanding the foregoing the arbitrator may not award duplicative awards of a...

Page 153: ...ed States and or other countries Mac macOS and OS X are trademarks of Apple Inc registered in the U S and other countries Google is a registered trademark and AndroidTM Android TVTM ChromecastTM and Chromecast built inTM are trademarks of Google LLC General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective owners Epson disclaims a...

Page 154: ...is information is subject to change without notice A Note Concerning Responsible Use of Copyrighted Materials Copyright Attribution Parent topic Notices A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product While some countries laws permit limited copying or reuse of copyrighted mate...

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Summary of Contents for V11HA90020

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