Epson V11H923620, User Manual

Page: 269 / 303

269
Parent topic: Solving Problems
Solutions When Wireless Authentication Fails
If you cannot authenticate a wireless connection, try the following solutions:
• If the wireless settings are correct, but authentication fails, you may need to update the Date & Time
settings in the Management menu, if available.
• Make sure the Wireless LAN Power setting is set to On .
• Check the Security settings and passphrase in the Network menu.
• Make sure the connected device is on and operating properly.
• Make sure you are using the correct Epson wireless LAN module.
• If the access point security is WPA3-EAP, change the access point setting to WPA2/WPA3-EAP .
Parent topic: Solving Network Problems
Related references
Administration Settings - Management Menu
Network Settings - Network Menu
Event ID Code List
Related tasks
Setting the Date and Time
Solutions When You Cannot Access the Projector Through the Web
If you are unable to access the projector through a web browser, make sure you are using the correct ID
and password, which are case sensitive.
Note: You cannot change the user ID.
• You may need to log in to access some options on the Web Control screen. If you see a log in window,
enter EPSONWEB as the user ID and enter the password set in the projector's Network menu as the
password. The default password is admin .
• Avoid connecting via a proxy server.
• Make sure you have access to the network the projector is on.
• Check the IP address on the projector, then reenter the IP address in the browser search bar.
Note: The user ID and password are case sensitive.