Epson TM-T82II Technical Reference Handbook Download

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Preparing for Transport

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Turn off the printer.

Disconnect the AC cable from the socket.

Remove the roll paper.

Pack the printer upright.

Summary of Contents for TM-T82II

Page 1: ...stallation of the product and peripherals Describes how to handle the product Describes interfaces connectors and character code tables Describes features and general specifications for the product Technical Reference Guide M00057902 Rev C Product Overview Setup Application Development Information Handling Appendix ...

Page 2: ...mply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation Trademarks EPSON is a registered trademark of Seiko Epson Corporation Exceed ...

Page 3: ... carefully to avoid serious bodily injury CAUTION Provides information that must be observed to prevent damage to the equipment or loss of data Possibility of sustaining physical injuries Possibility of causing physical damage Possibility of causing information loss Provides information that must be observed to avoid damage to your equipment or a malfunction Provides important information and usef...

Page 4: ...tiple loads on the power outlet Overloading the outlet may lead to fire Shut down your equipment immediately if it produces smoke a strange odor or unusual noise Continued use may lead to fire Immediately unplug the equipment and contact your dealer or a Seiko Epson service center for advice Never attempt to repair this product yourself Improper repair work can be dangerous Never disassemble or mo...

Page 5: ...ty after a full evaluation CAUTION Do not connect cables in ways other than those mentioned in this manual Different connections may cause equipment damage or fire Be sure to set this equipment on a firm stable horizontal surface The product may break or cause injury if it falls Do not use this product in locations subject to high humidity or dust levels Excessive humidity and dust may cause equip...

Page 6: ...nstallation of POS systems and development and design of printer applications for developers Manual Content The manual is made up of the following sections Chapter 1 Product Overview Chapter 2 Setup Chapter 3 Application Development Information Chapter 4 Handling Appendix Specifications of Interface and Connector ...

Page 7: ...tch Cover 14 Control Panel 14 Offline 15 Connectors 16 Error Status 17 Automatically Recoverable Errors 17 Recoverable Errors 17 Unrecoverable Errors 18 NV Memory Non Volatile Memory 19 NV Graphics Memory 19 User NV Memory 19 Memory Switches 19 R E Receipt Enhancement 20 User defined Page 20 Maintenance Counter 20 Product Specifications 21 Printing Specifications 22 Character Specifications 23 Pap...

Page 8: ...AC cable 49 Setting the Memory Switches Receipt Enhancement 51 Functions 52 Connecting the Optional External Buzzer 62 Connecting the Buzzer Unit 62 Connecting the Cash Drawer 64 Connecting the Drawer Kick out Cable 64 Drawer Connection Diagram 65 Application Development Information 67 How to Control the Printer 67 Selecting a Driver 67 ESC POS Commands 68 Software and Manuals 74 Printer Drivers 7...

Page 9: ... Cleaning the Printer 91 Cleaning the Printer Case 91 Cleaning the Thermal Head Platen Roller 91 Preparing for Transport 92 Appendix 93 Specifications of Interface and Connector 93 USB Universal Serial Bus Interface 93 RS 232 Serial Interface 94 IEEE 1284 Parallel Interface 97 Ethernet Interface 99 Character Code Tables 101 ...

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Page 11: ...ystem Windows printer drivers OPOS ADK OPOS for NET ADK JavaPOS ADK and other drivers Linux CUPS Mac driver are available Printing of various types of bar codes GS1 DataBar and two dimensional symbols PDF417 QR code MaxiCode Composite Symbology is supported A maintenance counter function is supported 42 column mode is supported Interface Serial parallel and Ethernet interface models are available ...

Page 12: ... check Power switch cover Power switch waterproof cover Wall hanging bracket Screws for wall hanging bracket Rubber feet for vertical installation Control panel label for vertical installation 58 mm width roll paper guide AC adapter AC cable User s Manual Warranty certificate May not be included depending on the model Options Affixing tape for fixing the printer Model DF 10 External buzzer unit Mo...

Page 13: ... lights go off Before turning the printer off it is recommended to send a power off command to the printer If you use the power off sequence the latest maintenance counter values are saved Maintenance counter values are usually saved every two minutes For information about ESC POS commands see the ESC POS Command Reference Roll paper cover Control panel Cover open lever Power switch Cutter cover P...

Page 14: ...turned on or after a reset offline Automatically goes out after a while to indicate that the printer is ready Lights when printing has stopped offline due to paper end or paper near end If this happens replace the roll paper WARNING If an accident occurs with the power switch cover attached unplug the AC cable immediately Continued use of the printer may cause fire or shock Use the power switch wa...

Page 15: ... stops printing due to a paper near end or paper end During a macro execution standby state When an error has occurred See Error Status on page 17 Whether to let printing stop when the roll paper is nearly out can be selected by a command For information about the paper near end sensor see Adjusting the Paper Near End Sensor on page 39 Whether to let the Paper LED light when the roll paper is near...

Page 16: ...SB Type A connector This connector is for use with the optional Wireless LAN cable set OT WL02 Do not connect other device When not in use leave the cover attached Countries where the OT WL02 can be used is limited For detail see manual for the OT WL02 Power supply connector Connects the power supply unit For a USB interface do not turn on the printer before installing the printer driver Available...

Page 17: ...r Error Error description Error LED flashing pattern Recovery measure Roll paper cover open error The roll paper cover was opened during printing Recovers automatically when the roll paper cover is closed Print head temperature error A high temperature outside the head drive operating range was detected Recovers automatically when the print head cools Error Error description Error LED flashing pat...

Page 18: ... checking the printer does not work correctly High voltage error The power supply voltage is extremely high Low voltage error The power supply voltage is extremely low CPU execution error The CPU is executing an incorrect address Internal circuit connection error Internal circuits are not connected correctly LED ON LED OFF Approx 160 ms LED ON LED OFF Approx 160 ms LED ON LED OFF Approx 160 ms LED...

Page 19: ...irm the registered graphics User NV Memory You can store and read text data for multiple purposes such as for storing a note including customizing or maintenance information of the printer Use ESC POS commands to store and read the text data Memory Switches With the memory switches which are software switches for the printer you can configure various settings of the printer For information about t...

Page 20: ...aintenance Counter With this function printer information such as the number of lines printed the number of autocuts and printer operation time after the printer starts working is automatically stored in NV memory You can read the information with the Status API of the APD or OPOS ADK to use it for periodical checks or part replacement For the character code table see on page 99 User defined page ...

Page 21: ...uffer user defined characters and user defined images 12 KB Macro buffer 2 KB NV graphics memory 256 KB Download graphics memory 208 KB User NV memory 1KB Barcode two dimensional symbol printing UPC A UPC E JAN 8 EAN 8 JAN 13 EAN 13 CODE 39 ITF CODABAR NW 7 CODE 93 CODE 128 GS1 128 GS1 DataBar Omnidirectional GS1 DataBar Truncated GS1 DataBar Stacked GS1 DataBar Stacked Omnidirectional GS1 DataBar...

Page 22: ...ne spacing 3 75 mm 1 5 initial setting programmable by command Maximum print speed 200 mm s 7 87 s To change the paper width you need to install the 58 mm width paper guide plate and to make the paper width setting with the memory switch For information about how to change the paper width see Changing the Paper Width on page 38 The printing speed changes automatically depending on the applied volt...

Page 23: ...nded graphics 128 43 pages including user defined page International characters 18 sets Kanji font GB18030 2000 28 553 Traditional Chinese models Font A initial setting Font B Alphanumeric characters 95 Extended graphics 128 43 pages including user defined page International characters 18 sets Kanji font Big5 13 535 South Asia font models Font A initial setting Font B Special font A Special font B...

Page 24: ...es by 2 dots 80 mm width paper printing 58 mm width paper printing Normal mode initial setting Font A 12 24 including 2 dot horizontal spacing Font B 9 17 including 2 dot horizontal spacing Kanji font 24 24 Special font A 12 24 including 2 dot horizontal spacing Special font B 9 24 including 2 dot horizontal spacing 42 column mode Font A 1 13 24 including 3 dot horizontal spacing 9 17 including 2 ...

Page 25: ...26 Kanji font 3 00 3 00 3 00 6 00 6 00 3 00 6 00 6 00 Special font A 1 25 3 00 1 25 6 00 2 50 3 00 2 50 6 00 Special font B 0 88 3 00 0 88 6 00 1 76 3 00 1 76 6 00 42 column mode Font A 1 25 3 00 1 25 6 00 2 50 3 00 2 50 6 00 0 88 2 13 0 88 4 26 1 76 2 13 1 76 4 26 Font B 0 88 2 13 0 88 4 26 1 76 2 13 1 76 4 26 1 25 3 00 1 25 6 00 2 50 3 00 2 50 6 00 Kanji font 3 00 3 00 3 00 6 00 6 00 3 00 6 00 6...

Page 26: ...t A 48 48 24 24 35 35 17 17 Font B 64 64 32 32 46 46 23 23 Kanji font 24 24 12 12 17 17 8 8 Special font A 48 48 24 24 35 35 17 17 Special font B 64 64 32 32 46 46 23 23 42 column mode Font A 42 42 21 21 42 42 21 21 Font B 60 60 30 30 31 31 15 15 Kanji font 21 21 10 10 15 15 7 7 Special font A 42 42 21 21 42 42 21 21 Special font B 60 60 30 30 31 31 15 15 ...

Page 27: ...m Specified roll paper type NTP080 80 NTP058 80 Specified original paper type TF50KS E TF60KS E NIPPON Paper Industries Co Ltd PD150R PD160R PD190R OJI Paper Mfg Co Ltd P220AGB 1 Mitsubishi Paper Mills Limited P350 Kanzaki Specialty Papers AF50KS E Jujo Thermal Oy F5041 Mitsubishi HiTec Paper Flensburg GmbH KT55F20 KT48F20 Koehler Paper Group Paper must not be pasted to the roll paper spool For th...

Page 28: ... the left side and 4 5 mm 0 18 on the right side 58 mm paper width printing The maximum printable area of paper with a width of 57 5 0 5 mm 2 26 0 02 is 52 5 0 2 mm 2 07 0 008 420 dots and the approximate space is 3 0 mm 0 12 on the left side and 2 0 mm 0 079 on the right side 79 5 0 5 mm 3 13 0 02 72 0 0 2 mm 2 83 0 008 3 0 mm 0 12 4 5 mm 0 18 57 5 0 5 mm 2 26 0 02 52 5 0 2 mm 2 07 0 008 3 0 mm 0...

Page 29: ...ly as a result of paper slack or variations in the paper Take this into account when setting the cutting position of the autocutter Autocutter blade position Approx 27 1 Approx 10 5 Manual cutter position Center of the print dotline units mm All the numeric values are typical Paper feed direction ...

Page 30: ...8 columns ASCII character 5 line feeding Autocutting If printing is continuously performed with a high ratio the overcurrent protection may be activated and result in uneven print density or a low voltage error Therefore the printing length must not exceed the following values when printing with high print ratio Print ratio Number of dots being energized per one dot line Total number of dots per o...

Page 31: ...90 RH except for paper Acoustic noise operating Approximately 55 dB bystander position Note The values above are measured in the Epson evaluation condition Acoustic noise differs depending on the paper used printing contents and the setting values such as print speed or print density Relative humidity Operating environment range 90 60 80 10 20 40 0 0 10 20 30 40 50 Ambient temperature RH 34 C 90 4...

Page 32: ... External Dimensions and Mass Height Approximately 146 mm 5 75 Width Approximately 140 mm 5 51 Depth Approximately 199 mm 7 83 Mass Approximately 1 7 kg 3 74 lb except for roll paper 140 146 199 Units mm ...

Page 33: ...flow of the product and peripherals 2 Changing the Paper Width page 38 7 Connecting the Optional External Buzzer page 62 6 Setting the Memory Switches Receipt Enhancement page 51 4 Connecting the Printer to the Host Computer page 41 3 Adjusting the Paper Near End Sensor page 39 5 Connecting to the Power Source page 49 1 Installing the Printer page 34 7 Connecting the Cash Drawer page 64 ...

Page 34: ...on a wall be sure to disable the setting Otherwise false detection occur For information about the paper near end sensor see Adjusting the Paper Near End Sensor on page 39 Take measures to prevent the printer from moving by vibration during paper cutting and when using a drawer Affixing tape Model DF 10 is provided as an option Do not place the printer in dusty locations Do not knock or strike the...

Page 35: ...ht to the mounting surface using the included wall hanging bracket 1 Attach the control panel label for vertical installation on the roll paper cover 2 Install the wall hanging bracket on the printer and fix it using 2 included screws 3 Attach 2 rubber feet in the rectangular indents in the printer case and attach 2 rubber feet within the scribed line on the hanging bracket 4 Place the printer wit...

Page 36: ...of 80 mm 3 15 Make sure the length of the screw s body in the wall is 10 mm 0 39 or more and the length outside the wall is 3 to 4 mm 0 12 to 0 16 To fix the printer securely install the wall hanging bracket on a wall made of wood concrete or metal The thickness of the wall should be 10 mm 0 4 or more Be sure to use metallic screws The screws on the wall side must have a pull out strength of 150 N...

Page 37: ... installed 2 screws from the printer install the wall hanging bracket on the printer and fix it using the screws 4 Align the holes in the wall hanging bracket with the screws on the wall and hook it securely Screws Wall hanging bracket ...

Page 38: ...lar holes in the printer and push it downwards Because some parts of the print head and the autocutter contact the platen and they may become worn out once you change the paper width from 80 to 58 mm and use the printer you cannot change it back to 80 mm When changing the paper width be sure to make the setting for the paper width with the memory switch For information about the memory see Setting...

Page 39: ...r near end sensor Otherwise false detection occur Since roll paper cores vary slightly in shape depending on paper roll design and manufacturing tolerances it is impossible to detect the remaining paper exactly Use roll paper with a core inner diameter of 12 mm 0 47 and outer diameter of 18 mm 0 71 so that the paper near end sensor can detect the remaining paper as accurately as possible Whether t...

Page 40: ...40 4 Make sure that the detection lever operates smoothly Adjustment screw Positioning plate Detection lever ...

Page 41: ...connected connect it to the host computer via the serial port or USB port The printer uses a modular connector specifically designed for the cash drawer Do not connect the connector to an ordinary telephone line For Ethernet interface models do not connect a telephone line or drawer kick out cable to the Ethernet connector The modular cable is amounted on the cash drawer Serial cable Serial cable ...

Page 42: ...equipped with screws tighten them to secure the connectors firmly When using interface cables equipped with a grounding line attach the ground line to the screw hole marked FG on the printer 3 Connect the other end of the serial cable to the host computer WARNING Be sure to turn off the power supply for both the printer and host computer before connecting the cables Serial cable Serial cable DM D ...

Page 43: ...s to be connected connect it to the host computer via the serial port or USB port The modular cable is connected to the cash drawer Parallel cable Serial cable Cash drawer TM T82II Modular cable Power supply unit AC cable DM D Serial I F model DM D USB I F model Parallel cable USB cable Modular cable Cash drawer Power supply unit AC cable TM T82II Extension cable for power supply ...

Page 44: ...lel interface connector of the printer 2 Press down the clips on either side of the connector to lock it in place 3 When using interface cables equipped with a ground line attach the ground line to the screw hole marked FG on the printer 4 Connect the other end of the interface cable to the host computer ...

Page 45: ...to be connected connect it to the host computer via the serial port or USB port The modular cable is amounted on the cash drawer USB cable Serial cable Cash drawer TM T82II Modular cable Power supply unit AC cable DM D Serial I F model DM D USB I F model USB cable USB cable Modular cable Cash drawer Power supply unit AC cable TM T82II Extension cable for power supply ...

Page 46: ...e connector of the printer 2 Put the USB cable through the locking wire saddle 3 Connect the other end of the USB cable to the host computer Putting the USB cable through the locking wire saddle as shown in the figure below prevents the cable from coming unplugged Locking wire saddle ...

Page 47: ...7 2 For Ethernet Interface Connect the printer to a network by a LAN cable via a hub Ethernet interface connection diagram The modular cable is amounted on the cash drawer 10 100BASE T TM T82II Modular cable Cash drawer ...

Page 48: ...rotection are cushioned by being connected through devices that do have surge protection Otherwise the devices can be damaged by lightning Never attempt to connect the customer display cable drawer kick out cable or a standard telephone line cable to the 10 100BASE T LAN connector To use the Ethernet interface EpsonNet Config is required For detailed information about the setup methods see the Eps...

Page 49: ... AC adapter to the power supply connector WARNING Be sure to use the specified AC adapter only Never insert the AC cable plug into a socket that does not meet the rated voltage requirements of the printer Doing so may result in damage to the printer Should a fault ever occur immediately turn off the power to the printer and unplug the AC cable from the wall socket AC adapter AC cable ...

Page 50: ...50 4 Insert the AC plug into a wall socket For using the USB interface do not turn on the printer before installing the printer driver ...

Page 51: ...Memory Switches Receive buffer capacity BUSY condition Processing when data receive error Auto line feed USB power saving function Release condition of receive buffer BUSY Paper sensor to output paper end signals default 1 Error signal output Paper near end sensor Customized Values Paper width Print density Print speed Thai character print mode 2 Character code table default International characte...

Page 52: ... initial setting Ignored Auto line feed Always enabled initial setting Always disabled Receipt Enhancement Auto top logo 3 Auto bottom logo Auto top bottom logo extended functions 3 For information about the TM T82II Utility see the TM T82II Utility User s Manual For information about how to use the memory switch setting mode see Memory Switch Setting Mode on page 84 For information about ESC POS ...

Page 53: ... end sensor Enabled Disabled initial setting The USB power saving function is valid only when the USB interface communication condition is set to the vendor defined class and the system configuration is set so that the USB driver can support the USB power saving function This function is enabled only when Receive buffer capacity is set to 4KB You can use the paper near end sensor only when you ins...

Page 54: ...the 58 mm width paper guide plate For information about how to change the paper width see Changing the Paper Width on page 38 Original Paper type Density Level TF50KS E TF60KS E PD150R PD160R PD190R P220AGB 1 P350 AF50KS E KT55F20 KT48F20 4 100 F5041 5 105 When the print density level is increased printing speed may be reduced Depending on print conditions such as print duty print head temperature...

Page 55: ... Once the interface is selected the selection is enabled until the power is turned off or the printer is reset This setting is valid for models with UIB and built in USB Power supply unit capacity Selectable from levels 1 to 3 Low High Initial setting level 3 Number of columns Standard mode initial setting 42 column mode Autocutting after closing cover Cuts initial setting Does not cut For the cha...

Page 56: ...bled Line space reduction rate Not reduced initial setting 25 50 75 Line feed reduction rate Not reduced initial setting 25 50 75 Barcode height reduction rate Not reduced initial setting 25 50 75 Font A auto replacement Does not replace initial setting Font B This function is enabled only when Number of columns is set to Standard mode ...

Page 57: ...n Autocut Selectable from Patterns A to E Initial setting Pattern A Buzzer frequency Autocut Does not sound Sounds 1 time initial setting This function is enabled only when Number of columns is set to Standard mode To use the buzzer function with ANK models or South Asia font models the optional external buzzer OT BZ20 needs to be connected For information about how to connect the optional externa...

Page 58: ...n buzzer Selectable from Patterns A to E Initial setting Pattern C Buzzer frequency Paper end only for the built in buzzer Does not sound Sounds 1 time Sounds continuously initial setting Sound pattern Power on only for the built in buzzer Selectable from Patterns A to E Initial setting Pattern D Buzzer frequency Power on only for the built in buzzer Does not sound Sounds 1 time initial setting Lo...

Page 59: ...al setting 57600 bps 115200 bps bps bits per second Parity None initial setting Even Odd Data bit 7 bits 8 bits initial setting Flow control DTR DSR initial setting XON XOFF Communication condition of USB interface USB printer class initial setting USB vendor defined class If set to 7 bits printing from a printer driver is not possible ...

Page 60: ...e paper feeding to the cutting position Disabled initial setting Enabled Top logo print when printer is powered on Disabled initial setting Enabled TM T82II Utility does not support the function for Number of lines to be deleted below top logo TM T82II Utility does not support the following functions Top logo print while paper feeding to the cutting position Top logo print while clearing the buffe...

Page 61: ...er is closed Disabled Enabled initial setting Top logo print while clearing the buffer to recover from a recoverable error Disabled Enabled initial setting Top logo print after paper feeding with the Feed button has finished Disabled initial setting Enabled ...

Page 62: ...Receipt Enhancement on page 51 Connecting the Buzzer Unit The buzzer unit is recommended to be installed in the following positions When using the printer horizontally either side When using the printer vertically or on the wall either side top bottom only for wall hanging installation Be sure to turn off the printer before you connect disconnect the optional external buzzer Do not connect both th...

Page 63: ...d peel off the backing paper on one side and stick the tape in the center of the attaching surface of the buzzer unit 4 Connect the cable of the buzzer unit to the drawer kick out connector on the printer 5 Peel off the backing paper on the other side of the affixing tape and attach the buzzer unit to the printer case Affixing tape Drawer kick out connector Printer case ...

Page 64: ...ecification meets the following conditions Otherwise devices may be damaged The load such as a drawer kick out solenoid must be connected between pins 4 and 2 or pins 4 and 5 of the drawer kick out connector When the drawer open close signal is used a switch must be provided between drawer kick out connector pins 3 and 6 The resistance of the load such as a drawer kick out solenoid must be 24 or m...

Page 65: ...ter 2 Setup 65 2 Drawer Connection Diagram 8 With shielded Drawer kick out connector Printer side User side Drawer kick out side Drawer open close switch Drawer kick out solenoid Control device 1 2 3 4 5 6 ...

Page 66: ...66 ...

Page 67: ...e driver operating environment see the installation manual for each driver When you newly develop an application Use APD if you want to print TrueType fonts or print many graphics OPOS ADK is recommended for system extensibility An OPOS driver is provided for various peripherals and it is a POS industry standard now It enables POS system efficiency reduction of development cost and effective use o...

Page 68: ...ollowing URL https reference epson biz com pos reference ESC POS command functions Commands for printing Print and line feed Print and return to standard mode in page mode Print and carriage return Print data in page mode Print and feed paper Print and feed n lines Commands for line spacing Set line spacing Select default line spacing Commands for print character Cancel print data in page mode Set...

Page 69: ...b positions Select print direction in page mode Set print area in page mode Set relative print position Select justification Set absolute vertical print position in page mode Set left margin Set print area width Set relative vertical print position in page mode Commands for bit image Select bit image mode Transmit the NV graphics memory capacity Print the graphics data in the print buffer Transmit...

Page 70: ...image Define Windows BMP NV graphics data Define Windows BMP download graphics data Commands for status Transmit real time status Enable disable Automatic Status Back ASB Transmit status Commands for paper sensor Select paper sensor s to output paper end signals Select paper sensor s to stop printing Commands for barcode Select print position of HRI characters Select font for HRI characters Set ba...

Page 71: ...ansmit the size information of the symbol data in the symbol storage area Two dimensional GS1 DataBar Set the width of module Two dimensional GS1 DataBar Set the maximum width of GS1 DataBar Expanded Stacked Two dimensional GS1 DataBar Store the data in the symbol storage area Two dimensional GS1 DataBar Print the symbol data in the symbol storage area Two dimensional GS1 DataBar Transmit the size...

Page 72: ...nditions for USB interface communication Set the sound pattern of the internal buzzer Transmit the sound pattern setting of the internal buzzer Commands for macro function Start end macro definition Execute macro Commands for receipt enhancement Cancel set values for top bottom logo printing Transmit set values for top bottom logo printing Set top logo printing Set bottom logo printing Make extend...

Page 73: ...elect the print speed Transmit printer ID Set horizontal and vertical motion units Initialize maintenance counter Transmit maintenance counter Commands for Kanji only for Simplified Chinese models and Traditional Chinese models Set print mode s for Kanji characters Select Kanji character mode Turn underline mode on off for Kanji characters Cancel Kanji character mode Define user defined Kanji char...

Page 74: ...Retail Peripheral Architecture 2 Sample Program Guide EPSON OPOS ADK for NET OPOS ADK for NET allows you to develop applications that are compatible with Microsoft POS for NET When developing applications use a separate development environment such as Microsoft Visual Studio NET OPOS ADK for NET Installation Guide User s Reference SetupPOS Application Development Guide POSPrinter TM T82II UnifiedP...

Page 75: ...er User s Manual TM T82II Mac Printer Driver Mac printer driver allows you to control the TM T82II using Common UNIX Printing System CUPS on Mac OS X This is a full raster printer driver It is able to print images text and vector graphics etc that an application displays With this driver many printer controls are possible such as paper cut timing control cash drawer control printing speed control ...

Page 76: ... control settings Font settings Buzzer settings Communication I F settings Backup restore TM T82II Utility User s Manual EpsonNet Config This utility is for configuring network settings such as IP address of the printer connected to an Ethernet EpsonNet Config Operations Guide Epson Monitoring Tool Use to check a list of status for the Epson printers connected to the network Epson Monitoring Tool ...

Page 77: ...o Get Drivers Manuals and the Utility Drivers manuals and the TM T82II Utility can be installed by the TM T82II installer in the included TM T82II Software Documents Disc You can also obtain them from the following URL http download epson biz com service pos ...

Page 78: ...rn test print of resident characters The current status print includes the following information Control ROM version Interface type Receive buffer size BUSY condition Resident fonts Thai character print mode Auto line feed Print density Maintenance counter information head running length number of times of autocutting Memory switch settings Starting the self test mode Follow the steps below to run...

Page 79: ...or more 3 Press the Feed button to start the test print less than 1 second The printer starts test printing A rolling pattern is printed using only the resident character set After the test printing has finished the printer prints the following message and then the printer is initialized and returned to the normal mode completed If you select Mode Selection the printer goes to NV Graphics Informat...

Page 80: ...3 Close the roll paper cover The printer starts printing data received from then on in hexadecimal numbers and their corresponding characters Turn off the printer or press the Feed button three times to return to the normal mode Printing example If there is no character corresponding to print data is printed If print data is less than one line press the Feed button to print the line Hexadecimal Du...

Page 81: ...nt mode Follow the steps below to run this mode 1 Close the roll paper cover 2 While pressing the Feed button turn on the printer Keep pressing the Feed button until the printer starts printing The printer starts printing current status of the printer When the printer finishes printing the printer status the following message is printed and the Paper LED flashes The printer is now in the self test...

Page 82: ... 5 Then press the Feed button Keep pressing the Feed button until the printer starts printing The printer starts printing the NV graphics information Turn the power off and on to return to the normal mode ...

Page 83: ...rts printing The printer starts printing current status of the printer When the printer finishes printing the printer status the following message is printed and the Paper LED flashes The printer is now in the self test wait mode Select Modes by pressing Feed button Continue SELF TEST Less than 1 second Mode Selection 1 second or more 3 Press the Feed button Keep pressing the Feed button until the...

Page 84: ...pressing Feed button Continue SELF TEST Less than 1 second Mode Selection 1 second or more Print density Print speed Communication condition of serial interface Autocutting after closing cover Paper width Thai character print mode only for South Asia font models Character code table default International character default Font auto replacement Communication condition of USB interface Buzzer contro...

Page 85: ... instructions 4 Press the Feed button three times 5 Then press the Feed button Keep pressing the Feed button until the printer starts printing The printer starts printing instructions for settings Follow the instructions After one setting has been completed the printer stores the setting and then starts initializ ing After that the printer returns to the normal mode ...

Page 86: ...86 ...

Page 87: ...open the roll paper cover during printing or autocutting The printer may be damaged Do not touch the manual cutter with your hands when installing or replacing the roll paper Otherwise you may be injured because the manual cutter blade is sharp Use roll paper that meets the printer specification For details about paper specification see Paper Specifications on page 27 Paper must not be pasted to t...

Page 88: ...88 3 Install the roll paper in the correct direction 4 Pull out some roll paper and close the roll paper cover When the printer power is on the roll paper is automatically cut initial setting 1 2 ...

Page 89: ...remove the jammed paper When the Roll Paper Cover Cannot be Opened When the roll paper cover cannot be opened due to jammed paper follow the steps below to open it 1 Turn off the printer 2 Slide the cutter cover toward the front to open it CAUTION Do not touch the thermal head See Cleaning the Printer on page 91 It can be very hot after printing Cutter cover Indent ...

Page 90: ...90 3 Turn the knob until you see a triangle in the opening This returns the cutter blade to the normal position 4 Install the cutter cover Triangle Knob ...

Page 91: ...may not be fed correctly To remove the paper dust clean the platen roller Turn off the printer open the roll paper cover and clean the thermal elements of the thermal head platen roller with a cotton swab moistened with an alcohol solvent ethanol or IPA CAUTION Never clean the product with alcohol benzine thinner or other such solvents Doing so may damage or break the parts made of plastic and rub...

Page 92: ...92 Preparing for Transport Follow the steps below to transport the printer 1 Turn off the printer 2 Disconnect the AC cable from the socket 3 Remove the roll paper 4 Pack the printer upright ...

Page 93: ...ransmission method Power supply specifications USB self power supply function Current consumed by USB bus 2 mA USB packet size with full speed connection USB bulk OUT TM 64 bytes USB bulk IN TM 64 bytes USB device class Select USB printer class or USB vendor defined class with the memory switch USB vendor defined class USB printer class Vendor ID 04b8h 04b8h Product ID 0202h 0E11h String Descripto...

Page 94: ...V logic 1 OFF SPACE 3V to 15V logic 0 ON Transmission speed Select one of the following with the memory switch 2400 4800 9600 19200 38400 57600 115200 bps bps bits per second Bit length Select one of the following with the memory switch 7 bit 8 bit Parity Select one of the following with the memory switch None Even Odd Stop bit 1 or more bits However the stop bit for data transfer from the printer...

Page 95: ... not check this signal The printer is reset when the signal remains MARK for a pulse width of 1 ms or more 7 SG Signal ground 20 DTR Output 1 When DTR DSR control is selected this signal indicates whether the printer is BUSY SPACE status Indicates that the printer is ready to receive data MARK status Indicates that the printer is BUSY Set BUSY conditions with the memory switch 2 When XON XOFF cont...

Page 96: ... after turning on the power Transmit Transmit 2 When the receive buffer is released from the buffer full state Transmit Transmit 3 When the printer switches from offline to online Transmit 4 When the printer recovers from an error using some ESC POS commands Transmit XOFF 5 When the receive buffer becomes full Transmit Transmit 6 When the printer switches from online to offline Transmit When the p...

Page 97: ...de via the existing control lines in units of four bits a nibble In the byte mode data transfer proceeds by making the 8 bit data lines bidirectional Both modes fail to proceed concurrently in the compatibility mode thereby causing half duplex transmission Mode Communication direction Other information Compatibility mode Host Printer communication Centronics compliant Reverse mode Printer Host com...

Page 98: ...ata5 Data5 8 Host Ptr Data6 Data6 Data6 9 Host Ptr Data7 MSB Data7 MSB Data7 MSB 10 Printer nAck PtrClk PtrClk 11 Printer Busy PtrBusy Data3 7 PtrBusy 12 Printer PError AckDataReq Data2 6 AckDataReq 13 Printer Select Xflag Data1 5 Xflag 14 Host nAutoFd HostBusy k HostBusy 15 NC ND ND 16 GND GND GND 17 FG FG FG 18 Printer Logic H Logic H Logic H 19 GND GND GND 20 GND GND GND 21 GND GND GND 22 GND G...

Page 99: ...on fails For interfacing signal lines shall use twisted pair cables with the return sides connected to signal ground level Follow the IEEE Std 1284 for the specifications of the interface cable Make sure the signals satisfy electrical characteristics Set the leading edge and trailing edge times to 0 5 ms or less Data transmission shall not ignore the signal nAck or Busy An attempt to transmit data...

Page 100: ...o on Item Initial settings IP address 192 168 192 168 Subnet mask 255 255 255 0 Default gateway 0 0 0 0 IP address acquisition Manual APIPA Disabled arp ping Enabled Socket Timeout 90 seconds Community name 1 Read Only Fixed at public Community name 2 Read Write Unavailable SNMP IP Trap 1 Disabled SNMP IP Trap 2 Disabled Communication mode Auto negotiation Protocols Usage ...

Page 101: ...Appendix 101 Character Code Tables Refer to the following URL regarding the character code table http www epson biz com pos reference charcode ...

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