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User's Manual

Before Use  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Part Names and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Setup  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Handling Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Cleaning the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Specifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Appendix  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

M00110301 EN

Summary of Contents for TM H6000V-203P1

Page 1: ...User s Manual Before Use 2 Part Names and Functions 4 Setup 7 Handling Paper 22 Cleaning the Product 25 Troubleshooting 27 Specifications 31 Appendix 32 M00110301 EN ...

Page 2: ... CAUTION Handling the product improperly by ignoring this symbol can lead to injury and property damage QNotes Indicates supplementary notes and other useful information Safety Precautions WARNING Shut down your equipment immediately if it produces smoke a strange odor or unusual noise Continued use may cause a fire Immediately unplug the equipment and contact qualified service personnel Never att...

Page 3: ... for an extended period Do not put your hand inside this product or touch the white flat cable during printing Make sure cords and foreign objects are not caught in the printer Do not connect a telephone line to the drawer kick connector or the display module connector doing so may damage the printer and the telephone line Do not connect a LAN cable to the DM D connector doing so may damage the co...

Page 4: ...l paper cover Open this cover to install replace the roll paper 3 Receipt unit Open this unit to install replace the ribbon cartridge for endorsement printing 4 Front cover Open this cover to install replace the ribbon cartridge for slip validation printing 5 Power switch Use this switch to turn the printer on or off 6 Manual cutter Use this cutter when you cut the roll paper manually 7 Connector ...

Page 5: ...ng on page 27 3 Paper LED On when the roll paper is near its end 4 Slip LED On when the printer is in slip paper mode Off when the printer is in roll paper mode Flashes when the printer is waiting for slip paper to be inserted removed 5 Feed button This button feeds paper 6 Release button This button releases the retained paper 1 2 3 4 5 6 ...

Page 6: ... Power cable for connecting to a computer 3 DM D connector For connecting the customer display 4 Drawer kick connector For connecting a modular cable for the cash drawer 5 USB connector For connecting an Epson certified unit 6 Ethernet connector For connecting a LAN cable 7 Power supply connector For connecting the power cable 8 USB connector type B For connecting a USB cable for connecting to a c...

Page 7: ... on page 12 5 Installing the roll paper U Installing the Roll Paper on page 17 6 Test printing U Test Printing on page 19 7 Attaching the power switch cover U Attaching the Power Switch Cover on page 19 8 Applying the LED information label U Applying the LED Information Label on page 20 QNotes When using the printer be sure to install roll paper For models with the MICR reader do not place the pri...

Page 8: ...e Materials and Tape Protective materials and tape are applied for protection against impacts during transportation Remove all of them from A to L To remove protective material L you must open the receipt unit A B C D E F G H I J K L ...

Page 9: ...le the printer is still on QNotes Available interfaces vary depending on the printer model 1 Make sure the power switch is off 2 Connect each interface cable to the printer When using the USB interface fix the USB cable with the locking wire saddle to prevent the USB cable from coming off 3 Connect the interface cable to the computer 4 Connect the AC cable connector to the AC port of the AC adapte...

Page 10: ...10 English 5 Connect the DC cable to the printer 6 Insert the AC cable plug into a power outlet 7 Set the AC adapter so that its label side is facing down ...

Page 11: ...connector cover with the holes in the back of the printer 2 Push the connector cover forward so that the protrusions at the bottom of the printer fit properly in the holes in both sides of the connector cover To remove the connector cover push both sides of the cover inward to remove the holes in both sides of the cover from the protrusions at the bottom of the printer ...

Page 12: ...e 31 1 Turn the knob on the ribbon cartridge a little in the direction of the arrow marked on the cartridge to remove any slack in the ribbon CAUTION Make sure to note the direction of the arrow marked on the ribbon cartridge when turning the knob Turning it in the reverse direction may damage the cartridge 2 Turn on the printer ON ...

Page 13: ...er 4 Remove the used ribbon cartridge if there is one 5 Insert a new ribbon cartridge until it clicks into place 6 Turn the knob on the cartridge in the marked direction again to remove any slack in the ribbon 7 Close the front cover ...

Page 14: ...tridge for the endorsement printer QNotes Be sure to use the specified ribbon cassette U Specifications on page 31 1 Turn the knob on the ribbon cartridge a little in the direction of the arrow marked on the cartridge to remove any slack in the ribbon CAUTION Make sure to note the direction of the arrow marked on the ribbon cartridge when turning the knob Turning it in the reverse direction may da...

Page 15: ...15 English 3 Open the receipt unit 4 Remove the used ribbon cartridge if there is one 5 Insert a new ribbon cartridge until it clicks into place ...

Page 16: ...16 English 6 Turn the knob on the cartridge in the marked direction again to remove any slack in the ribbon 7 Close the receipt unit ...

Page 17: ...er QNotes Be sure to use the specified paper U Specifications on page 31 Follow the steps below to install the roll paper 1 Make sure the printer is turned on 2 Open the roll paper cover 3 Insert the roll paper in the correct direction ...

Page 18: ...18 English 4 Pull out some paper and close the roll paper cover 5 Tear off the paper with the manual cutter ...

Page 19: ...hile pressing the Release button turn on the printer After the Slip LED flashes insert the slip paper If your printer is equipped with the endorsement printer the printer prints both sides of the paper Both types of test printing are completed when completed is printed Attaching the Power Switch Cover By attaching the power switch cover you can prevent accidental operations of the power switch You...

Page 20: ... code using your smart device to check detailed information about the error and the solution We recommend applying the LED information label on the reverse side of the front cover following the steps below QNotes Depending on your printer model the LED information label may already be applied There are 2 types of the LED information label a label written in English and a label written in French So...

Page 21: ...21 English 2 Apply the LED Information Label in the position in the figure below ...

Page 22: ...paper jams and damage Make sure the slip validation paper is flat and without curls folds or wrinkles Installing and Replacing the Roll Paper Follow the steps below to install replace the roll paper 1 Make sure the printer is turned on 2 Open the roll paper cover 3 Remove the used roll paper core if there is one and insert the roll paper in the correct direction ...

Page 23: ...23 English 4 Pull out some paper and close the roll paper cover 5 Tear off the paper with the manual cutter ...

Page 24: ...urned on 2 Set the paper so that the right edge of the paper contacts the paper guide on the right and insert the slip paper Refer to the label affixed to the printer Inserting Validation Paper If your printer is a validation model insert the paper in the same way as normal slip paper See Inserting Slip Paper on page 24 or follow the steps below 1 Make sure the printer is turned on 2 Insert the pa...

Page 25: ... on the roll paper used paper dust may stick to the platen roller and the paper may not be fed correctly To remove the paper dust clean the platen roller with a cotton swab moistened with water Turn on the product power only after the water has completely dried KCAUTION The thermal head can be very hot after printing Be careful not to touch it and let it cool before you clean it Do not damage the ...

Page 26: ...t is inserted with the correct side up and in the correct direction Use a cleaning sheet only one time then discard it 1 Make sure the roll paper is installed correctly and the printer is turned off 2 Open the roll paper cover 3 While holding down the Release button turn the power back on 4 Press the Release button 7 times then close the roll paper cover 5 After the printer prints RECOGNITION MODE...

Page 27: ...er receipt unit and front cover are closed U Part Names and Functions on page 4 Set roll paper U Installing the Roll Paper on page 17 O O O N Autocutter does not work correctly Open the roll paper cover and check for any foreign material If the roll paper cover will not open refer to Roll paper cover will not open on page 30 O O N O Slip paper or foreign material may be jammed Open the front cover...

Page 28: ...lish Roll paper is jammed KCAUTION Do not touch the thermal head because it can be very hot after printing Let it cool before you remove the jammed paper 1 Open the roll paper cover 2 Remove the jammed paper ...

Page 29: ...29 English Slip paper is jammed 1 Open the front cover 2 Open the front carriage unit using the lever on the right side of the front carriage unit 3 Remove the jammed paper ...

Page 30: ... autocutter blade to the normal position to unlock the roll paper cover 1 Open the receipt unit 2 Use an object with a pointed tip such as a ballpoint pen or tweezers to turn the knob of the autocutter blade in the direction of the arrow until you see a pin in the opening of the frame as shown in illustration below c d c Knob d Pin ...

Page 31: ... L Minimum size 68 152 mm 2 68 5 98 Paper thickness Slip single ply 0 09 to 0 22 mm 0 0035 to 0 0087 Inked ribbon Slip ERC 32 Endorsement 1 ERC 43 Interface 2 Serial RS 232 Ethernet 10BASE T 100BASE TX USB USB 2 0 Full speed 12 Mbps USB Plus Power Full speed 12 Mbps Wireless LAN Connect the Epson certified unit to the USB connector Bluetooth Bluetooth 3 0 EDR supported Supply voltage 3 DC 24 V 7 C...

Page 32: ...nt liability is assumed with respect to the use of the information contained herein 3 While every precaution has been taken in the preparation of this book Seiko Epson Corporation assumes no responsibility for errors or omissions 4 Neither is any liability assumed for damages resulting from the use of the information contained herein 5 Neither Seiko Epson Corporation nor its affiliates shall be li...

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