Epson TM-C3400-LT Technical Reference Manual Download Page 1

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Technical Reference Guide

Describes the features and basic operations of the product.

Describes setup and installation of the product and peripherals.

Describes preinstall information and recovery method.

Describes the product's utilities.

Describes how to set the printer driver.

Describes how to control the printer and necessary information
when you develop applications.

Describes how to handle the product.

M00052101

Rev.B

Setup

Preinstalled OS Information

Utility

Overview and Basic Operations

Setting the Printer Driver

Application Development Information

Maintenance

Appendix

Summary of Contents for TM-C3400-LT

Page 1: ...ecovery method Describes the product s utilities Describes how to set the printer driver Describes how to control the printer and necessary information when you develop applications Describes how to handle the product M00052101 Rev B Setup Preinstalled OS Information Utility Overview and Basic Operations Setting the Printer Driver Application Development Information Maintenance Appendix ...

Page 2: ...g fees required for using the product and loss of profits that would have been obtained from using the product will not be compensated Restriction of Use When this product is used for applications requiring high reliability safety such as transportation devices related to aviation rail marine automotive etc disaster prevention devices various safety devices etc or functional precision devices etc ...

Page 3: ... carefully to avoid serious bodily injury CAUTION Provides information that must be observed to prevent damage to the equipment or loss of data Possibility of sustaining physical injuries Possibility of causing physical damage Possibility of causing information loss Provides information that must be observed to avoid damage to your equipment or a malfunction Provides important information and usef...

Page 4: ...risk that it could drop or fall over resulting in injury Do not install in places where there is excessive moisture or dust risk of getting wet direct sunlight severe changes in temperature and humidity or close to heating and cooling devices There is a risk of electric shock fire and malfunction or failure of this product When lifting the product maintain a comfortable posture Lifting the product...

Page 5: ...ing appliances Do not connect or disconnect the power plug with wet hands This may result in electric shock Do not plug the power cord into an outlet with many other cords connected to it This may result in heat build up and fire Do not affix the power cord to a connector or power outlet using an adhesive etc There may be a risk of fire Regularly disconnect the power plug from the outlet and clean...

Page 6: ...r other openings This may result in electric shock or fire In the event of damage to the liquid crystal display be careful in handling the liquid crystal material inside the display In the event of any of the following conditions perform first aid measures If the material adheres to your skin wipe off the material rinse your skin with water and thoroughly wash your skin with soap If the material g...

Page 7: ...iately flush them with water and if it gets onto your skin immediately wash the area with soap and water Otherwise you may have bloodshot eyes or a mild inflammation In the rare event that there is a problem immediately consult a physician Do not disassemble the ink cartridges to replenish or refill the ink Do not shake the ink cartridge too hard The ink cartridge may leak if you shake it too much...

Page 8: ...ter applications for developers Manual Content The manual is made up of the following sections Chapter 1 Overview and Basic Operations Chapter 2 Setup Chapter 3 Preinstalled OS Information Chapter 4 Utility Chapter 5 Setting the Printer Driver Chapter 6 Application Development Information Chapter 7 Maintenance Appendix Problems and Solutions Product Specifications Supplies ...

Page 9: ...n Unrecoverable Missing Dot Occurs 21 Parts Name and Function 22 Front 22 Back 23 Basic Operations 25 Power On Off 25 Turning On Off the Power of the Printer 26 Touch Panel Operations 27 Printer status 29 Verifying the Ink Level 30 Ink Cartridge Replacement Procedure 30 Replacing the Paper 31 Ejection Angle of Printed Paper 34 Printer Buttons 34 Setup 35 Flow of Setup 35 Installing the Printer 36 ...

Page 10: ...libration 64 Setting the Printer Driver 65 How to Use the Printer Driver 65 How to Display the Printer Driver 65 Registering User Defined Media 66 Favorite Setting 67 Information for User Definition 70 Barcode Printing 71 2D Symbol Font Settings 84 Barcode and 2D Symbol Font Printing on NET Environment 91 Functions of the Printer Driver 93 Setting the Printer Driver 99 Post Printing Verification S...

Page 11: ...op 138 Character Size to Print 138 Print Barcode 2D Symbol Data on the Graphic Data 138 When Extremely High Reliability and Safety are Required 138 Maintenance 139 Replacing the Paper 139 Replacing Roll Paper with Roll Paper 140 Replacing Fanfold Paper with Fanfold Paper 144 Changing From Roll Paper to Fanfold Paper 148 Changing From Fanfold Paper To Roll Paper 154 Setting the Media Position Detec...

Page 12: ...e Hard Disk Motor to Stop 177 Restrictions 180 Appendix 181 Problems and Solutions 181 Power On Off Problems 181 Screen Control Problems 182 Printout is Not Satisfactory 183 Paper is Not Cut Cleanly 184 Cannot Read Barcode 184 Product Specifications 185 Basic Specifications 185 Printing Specifications 186 Reliability 187 Environmental Conditions 189 Paper Specifications 190 Print Area and Cutting ...

Page 13: ...eveloped by the customer High Productivity High speed printing up to 92 mm s Printing width 56 mm 360 x 180 dpi Support for high capacity fanfold paper to save time required for paper replacement Roll paper and ink cartridge can be replaced simply by performing operations at front of printer Easy drop in paper loading High reliability system to prevent missing dots with auto nozzle check system in...

Page 14: ...2 mm s printing width 56 mm 360 dpi 180 dpi bi directional printing 47 mm s printing width 56 mm 360 dpi 360 dpi bi directional printing Color printing CMY 3 color printing Print resolution Plain Media Plain Media Label 360 dpi 180 dpi 360 dpi 360 dpi Others 360 dpi 360 dpi 720 dpi 360 dpi dpi dots per 25 4 mm dots per inch Each color has 4 gradations Supports printing on various types of paper Ro...

Page 15: ... paper for checking initial movement Ink cartridge Model number SJIC15P Paper ejection tray Paper feed guide for fanfold paper attached on the rear of the fanfold paper cover Power cord Recovery disk Instruction sheet User s Manuals for main unit The power cord may not be included with the printer ...

Page 16: ...using specific utility Buzzer when touch panel is touched Operate using specific utility Adjust speaker volume Set in Windows Switch boot drive Switch to DVD drive etc in BIOS Printer Power on off Press the power switch Operate using specific utility Can be embedded into the customer s application A specific API is available Printing applications Commercially available printing applications can be...

Page 17: ...n Change paper Roll paper to from fanfold paper Operate using specific utility Can be embedded into the customer s application A specific API is available Auto cut Set using printer driver Press the CUT button Can be embedded into the customer s application A specific API is available Paper feed Set using printer driver Press the FEED button Can be embedded into the customer s application A specif...

Page 18: ...r and the printer driver Printer Media position detection Set using printer driver Can be embedded into the customer s application A specific API is available Other printer settings Set using printer driver Category Function Recommended Method ...

Page 19: ...per action such as discarding it High Reliability Mode Reprint Missing dots check is performed after printing each page to check that dot missing has not occurred When dot missing is detected the following screen of the EPSON Status Monitor 3 is displayed Select the next operation from Restart printing printing the next data and Reprint reprinting after dot missing is resolved by the auto head cle...

Page 20: ...leaning is performed automatically after nozzle clogging is detected Ink is expended during the head cleaning Nozzle clogging detect function cannot be disabled When you want to select High Reliability Mode Reprint or Economy Mode for Low Print Volume Reprint do not uncheck Use EPSON Status Monitor 3 of Driver Prefer ences in Driver Utilities tab In the High Reliability Mode or Economy Mode for Lo...

Page 21: ...sing dots check is performed after printing each page The EPSON Status Monitor 3 appears each time of printing until the missing dot error is resolved The window may not appear depending on the printer driver version In the Missing Dot Acceptable Print Mode EPSON Status Monitor 3 is displayed even if Use EPSON Status Monitor 3 is not selected in Driver Preferences from the Driver Utilities tab Whe...

Page 22: ...to cut the paper 4 FEED button Push this button to feed the paper 5 Release lever Pull to open the roll paper cover 6 Ink cartridge cover Open to set replace the ink cartridge 7 Roll paper cover Open to set replace the paper 8 Power lamp A green light will light up when the power of the product is on The light will turn off when the power is off 9 USB connector x2 Connect a USB memory keyboard or ...

Page 23: ...hen you use the fanfold paper 4 Connector part Connect each cable For details see Rear Connector Part on page 24 5 Power cord hook Prevents the power cord from piling on other cables Be sure to pass it through the hook 6 Cable holders Prevents the cables from piling on each other When connecting the LAN cable USB cable or audio cables be sure to pass them through the holder 2 1 4 3 6 5 ...

Page 24: ...Connect a LAN cable when using a wired LAN connection 3 Speaker output connector Connect the speakers 4 USB connector x3 Connect a barcode reader or similar device To connect the rear connectors you need to remove the rear cover For details on how to remove the cover see Connecting the Cable on page 37 Rear Connector Part 1 2 3 Not available 4 Never disconnect ...

Page 25: ...power off sequence will be executed Windows will be shut down and the power will turn off Press the power switch Windows will be shut down The printer can also be network booted from another PC that is connected via LAN To prevent operation errors the button can be set so that it cannot be used to turn off the power This can be set in Start Control Panel Power Options Advanced Power buttons Do not...

Page 26: ...the power of the main unit and the printer will turn on together default setting If Windows is running turn on the printer using the Printer Power ON OFF utility Double click TMC34LT_POWER on the desktop Press the On button When the power of the printer turns on the power status of the printer will change to green Turning Off the Printer When the printer is turned off the printer s power off seque...

Page 27: ... TM C3400LT UTILITY 1 Double click TMC34LT_UTIL on the desktop 2 Adjust the brightness Do not place heavy objects on the touch panel The touch panel may be damaged because it uses glass Do not push or scrub the touch panel Also do not push it with a sharp pointed object Use of a touch panel protection sheet is recommended if this product is used in an envi ronment where users hands are easily soil...

Page 28: ...ound The beep sound can be adjusted using the touch panel utility 1 Select Start All Programs eGalax Touch Configure Utility 2 In the Setting tab under Beep adjust the beep sound For details see Touch Panel Utility on page 62 ...

Page 29: ...en an error or warning condition occurs it is displayed on the screen After confirming the error warning press the Close button to close the screen When the printer is in a normal state the Printer Status will not be displayed It is also possible to display the printer status display utility from TMC34LT_UTIL on the desktop ...

Page 30: ...k cartridge model see Ink Cartridge on page 211 The ink cartridge that is shipped with the product is for initial ink charging When an ink cartridge is installed for the first time during setup ink will be consumed for ink charg ing and you will need to replace the ink cartridge earlier than usual The amount of ink consumed will vary depending on the use environment and use con ditions of the prod...

Page 31: ...ease lever to open the roll paper cover and remove the roll paper core 2 Load the roll paper completely inside the printer and while aligning the paper to the paper ejection guide close the roll paper cover The roll paper will be automatically fed This completes the paper replacement procedure For details on replacing the paper see Replacing the Paper on page 139 Paper ejection guide ...

Page 32: ...32 Fanfold Paper 1 Open the roll paper cover and fanfold paper cover and remove the paper 2 Close the roll paper cover ...

Page 33: ...ith the printable side up until the paper is pulled inside approximately 10cm The paper will be automatically fed 4 Place the paper straight at least 4 cm from the rear of the product 5 Close the fanfold paper cover This completes the paper replacement procedure ...

Page 34: ...l the button is released 6 seconds at a maximum Feeds the paper to the print starting position when media position detection is set to Detects Black Marks or Detects Margins Between Labels CUT button Feeds the paper to the first auto cut position on the next page and cuts the paper automatically when media position detection is set to No Detection Feeds the paper to the autocut position by detecti...

Page 35: ...ing sections along with the setup flow of the product and peripherals 3 Loading the Paper page 42 6 Attaching Adjusting the Paper Ejection Tray page 49 4 Initial Settings page 46 5 Loading the Ink Cartridge page 47 2 Connecting the Cable page 37 1 Installing the Printer page 36 ...

Page 36: ...cables to catch or foreign matter to accumulate under the product WARNING Do not block the air vents on this product Blocking the air vents may result in internal heat build up and fire CAUTION Install the product horizontally on a flat stable and vibration free surface Otherwise the roll paper cover may not operate correctly and your fingers may be caught Do not tilt the product with the roll pap...

Page 37: ...r Never disconnect the cables initially connected to the USB connectors on the right When connecting USB devices to the USB connector be sure to pass the cable through the groove 1 hook the cable holder 2 pull it out from the bottom of the rear cover 3 and then reattach the rear cover The cable holder prevents the cables from piling on each other If the power cord or other cables are piled on each...

Page 38: ...g the LAN cable is not required Be sure to pass the LAN cable through the groove 1 hook the cable holder 2 pull it out from the bottom of the rear cover 3 and then reattach the rear cover The cable holder prevents the cables from piling on each other If the power cord or other cables are piled on each other the rear cover cannot be attached Cable holder Groove ...

Page 39: ...llow the steps below to connect the product to the power supply 1 Connect the power cord to the power supply connector WARNING Be sure to use the power cord that is included with the product and ground it Be sure to use the specified power supply ...

Page 40: ...he rear cover 3 and then reattach the rear cover The power cord hook prevents the cables from piling on each other If the power cord or other cables are piled on each other the rear cover cannot be attached Do not turn on the power before loading the roll paper For details on how to load the roll paper see Loading the Paper on page 42 Power cord hook Groove ...

Page 41: ...Chapter 2 Setup 41 2 Connecting a Barcode Reader When using a barcode reader connect it to a USB connector at the rear of the product ...

Page 42: ...et to use the label roll paper shipped with the product When loading the paper for the first time during setup be sure to load the label roll paper shipped with the product and perform ink cartridge charging see Loading the Ink Cartridge on page 47 When paper other than the label roll paper shipped with the product is loaded ink cartridge charging cannot be performed After completing the initial s...

Page 43: ...ion of the arrow and align it with the width of the label roll paper shipped with the product 4 Lock the roll paper guide 5 Unroll the paper slightly by pulling it forward and insert the roll paper all the way to the back with the printable side up Roll paper guide ...

Page 44: ...44 6 Release the lock of the paper ejection guide 7 Align the paper ejection guide with the roll paper width 8 Lock the paper ejection guide Paper ejection guide ...

Page 45: ...over while aligning the roll paper with the paper ejection guide 10Press the power switch to turn the power on Once you are finished loading the paper perform the initial settings on the product See Initial Settings on page 46 Paper ejection guide ...

Page 46: ...and select I accept this agreement Click the Next button 3 Windows settings such as the network driver will be automatically set Set the product s network settings such as the IP address after the setup is complete 4 The main unit will automatically restart 5 After the product restarts select Start Control Panel Date and Time and display Date and Time Properties Set the date time and time zone Onc...

Page 47: ...rtridge is vacuum packed to preserve its quality After storing the ink cartridge in a cold place for a long period of time leave the ink car tridge at room temperature for 3 hours or more before using it Do not touch the green board on the ink cartridge You may not be able to print correctly Do not disassemble or alter the ink cartridge You may not be able to print correctly To enable maximum prin...

Page 48: ...idge attach adjust the paper ejection tray on the product See Attaching Adjusting the Paper Ejection Tray on page 49 During the ink charging do not turn off the power or open the roll paper cover or ink car tridge cover If the ink cartridge and roll paper necessary for initial ink charging are not loaded a fac tory default state message will be displayed in the Printer Status utility See No ink ch...

Page 49: ... using the product with the paper ejection tray attach and adjust the tray using the following procedure 1 Attach the paper ejection tray to the hooks under the paper ejection table 2 Pull the lever at the bottom right of the paper ejection tray to unlock it Paper may not stay in the paper ejection tray depending on the paper curl and length Paper ejection table ...

Page 50: ...50 3 Slide the bottom tray to align it with the paper length and lock it ...

Page 51: ... 5 SP1 Driver Intel inf software Intel chipset software utility Intel video driver Broadcom network driver Conexant sound driver eGalax touch panel driver TM C3400 printer driver LCD brightness adjustment driver TM C3400 power control driver TM C3400 power ON program TM C3400 status display program Tool TM C3400 LT Utility Printer power on off EPSON Net SDK TM C3400 LT Tool TM C3400 LT Tool module...

Page 52: ...ion see HDVER TAG in the root directory of the startup drive This file is in text format and can be viewed using Notepad etc The contents of HDVER TAG are as follows HD Information MODEL Egis LT 011 OS POSReady2009 LANG English VER 1 00 0 ...

Page 53: ...ow the steps below to perform the recovery 1 Turn off the power of the product 2 Connect the DVD drive and USB keyboard to the USB connectors on the product 3 Turn on the power of the product and start BIOS 4 In the BIOS menu Boot Boot Option 1 verify that the DVD drive that is connected is displayed 5 Insert the recovery disk into the DVD drive and exit BIOS 6 The system will restart The system w...

Page 54: ...e contents and select I accept this agreement Click the Next button 13 Windows settings such as the network driver will be automatically set Set the product s network settings such as the IP address after the setup is complete 14The main unit will automatically restart 15After the product restarts select Start Control Panel Date and Time and display Date and Time Properties Set the date time and t...

Page 55: ...age location of the execution file C Program Files EPSON TM C3400 LT TOOL TMC34LT_POWER exe Item Description ON Turns on the power of the printer OFF Turns off the power of the printer Printer s power status Indicates the power status of the printer Green the power of the printer is on Gray the power of the printer is off Close Closes Printer power ON OFF ...

Page 56: ...e C Program Files EPSON TM C3400 LT TOOL TMC34LT_UTIL exe Item Description Brightness Adjusts the display brightness The adjusted value is saved in TMC34LT_UTL ini Media source Sets the media source Select from the following Roll media Fanfold media Printer status Displays the printer status For details see Printer status on page 57 Cancel Closes the utility without saving the settings and changed...

Page 57: ...ied using the TM C3400LT Utility This utility is registered in Startup Storage location of the execution file C Program Files EPSON TM C3400 LT TOOL TMC34LT_Mon exe Item Description Message Displays the printer status The scroll buttons on the right can be used to scroll the message Ink status Displays the ink level Close Closes the Printer status window Hides the screen until the printer changes ...

Page 58: ...urchased the product or an Epson service center Ink cartidge nearly empty The time to replace the ink cartridge is close Please prepare a new ink cartridge Epson brand products are recommended Ready to print Ready to printer Error Maintenance error Mechanical adjustment inside the printer is required Contact the store where you purchased the product or an Epson service center Uncleanable clogged p...

Page 59: ...104 F turn off the printer and then turn it back on Roll media cover open Roll media cover open Close the roll media cover Ink cartidge cover open Ink cartridge cover open Close the ink cartridge cover Media jam roll media Media jam Open the roll media cover and remove the jammed media then close the roll media cover Media jam fanfold media Media jam Open the roll media cover and remove the jammed...

Page 60: ...ttings or media position detection settings Media size error Driver media size does not match the media loaded Modify the media size on the printer driver to match the loaded media Media source error Media source mismatch Specify the correct media source Warning Uncleanable clogged print head nozzles Uncleanable clogged print head nozzles detected The print result may be affected Nozzle check oper...

Page 61: ... as Administrator the following is executed In addition when the PC is shut down the power of the printer is turned off Turns on the power of the printer The brightness value set in TM C3400LT Utility is read and applied to the brightness of the display This utility is registered in Startup Storage location of the execution file C Program Files EPSON TM C3400 LT TOOL TMC34LT_INIT exe ...

Page 62: ...when finger is removed from the touch panel Beep From System Beep The beep sound is played from the system speaker Beep From Sound Card The beep sound is played from the sound card Frequency Sets the frequency of the beep sound Duration Sets the duration of the beep sound Linearizatation Style Sets the reference points for touch panel linearization One of the follow ing values can be selected 9 Po...

Page 63: ...ck On Touch Without Moving Cursor Desktop Mode Option Enable Constant Touch Enables constant touch Enable Auto Right Click Enables auto right click Enable Touch Enables touch Enable Cursor Stabilization Enables cursor stabilization Constant Touch Area Specifies the range of the constant touch area Auto Right Click Time Specifies the touch duration to be identified as an auto right click Item Descr...

Page 64: ...e points The linearization parameters are maintained Clear and Calibrate The linearization parameters are cleared and a 4 points calibration is performed Linearizatation To improve the linearity of the touch panel linearization is performed using the reference points set in the Setting tab Draw Test Perform a draw test to verify the accuracy of the touch panel Clear Clears the test contents Quit Q...

Page 65: ...lso provides some utilities such as checking the printer status and cleaning the print head How to Display the Printer Driver 1 Click Printers and Faxes Click Printers and Faxes on Start menu 2 Right click EPSON TM C3400 and click Printing References The printer driver screen is displayed This is displayed when the registered name of the printer is EPSON TM C3400 ...

Page 66: ... to use from application of users Registering User Defined Media 1 Click Add Del of Media Layout on Main tab to display User Defined Media Layout 2 Select Media Type 3 Enter the size of the paper 4 Enter Media Layout Name This is User Defined Media 5 Click Add User Defined Media will be registered and displayed on the list of Media Layout 2 3 4 5 Registered paper type 1 ...

Page 67: ...tting Favorite Setting is the function to administer print setting of the printer driver into one The setting from Main and Page Layout tab such as Media Type Media Layout including User Defined Media are included Main tab Page Layout tab Favorite Setting ...

Page 68: ...vorite Setting A number of setting can be registered on Favorite Setting For example if the print setting is registered on Favorite Setting for each document the print setting can be completed by changing Favorite Setting when the document is changed This prevents an error of setting change when changing the paper It is necessary to change Media position detection of the printer when the document ...

Page 69: ...age Layout tab Select from Media Layout when using User Defined Media 2 Click Save As Favorite Setting to display Save Delete Favorite Setting The current setting will be displayed on the list of the right side 3 Enter print name 4 Click Add Print setting will be registered on Favorite Setting User Defined Media 1 2 3 Current Settings 4 Registered to Favorite Setting ...

Page 70: ...rrent settings on Current Setting and Save Delete Favorite Setting window User Defined Setting The print setting defined by the user Information for User Definition The user definition includes the following User Defined Media Registering barcode font Replacing font on NET environment The user definition is set on each computer When a number of TM C3400 printer drivers are installed in one compute...

Page 71: ...e printing is available if the barcode is not created on the application side Setting the barcode font Barcode print settings can be changed on Barcode and 2D Symbol on Driver Utilities tab 1 Change settings of the following Display Select Barcodes Font Name Input an arbitrary character string ASCII characters only ...

Page 72: ...print barcode with a composite symbol Use a Quiet Zone Leaves a blank margin around barcodes UPC A UPC E JAN13 EAN JAN8 EAN Code39 ITF Codabar Code93 Code128 GS1 128M GS1 128 GS1 DataBar Omnidirectional GS1 DataBar Truncated GS1 DataBar ExpandedM GS1 DataBar Expanded GS1 DataBar Limited Separate the data specified to a composite symbol and a barcode with or Describe the data in the order of the co...

Page 73: ...Label Speed Normal Rotate 180 Avail able 4 dot 2 5 JAN8 EAN Code39 ITF Rotate 90 Rotate 270 6 dot 2 5 Codabar Code93 Code128 Quality Normal Rotate 180 4 dot 2 5 GS1 128M GS1 128 Rotate 90 Rotate 270 6 dot 2 5 GS1 DataBar Omnidi rectional Fine Media Fine Media Label Synthetic Media Label PET Film Wrist Band Speed Normal Rotate 180 3 dot 2 5 4 dot 2 5 GS1 DataBar Trun cated Rotate 90 Rotate 270 6 do...

Page 74: ...e Element Ratio Sets the thick element width by the ratio to the thin element width Character Spacing Sets the character spacing interval by the ratio to the thin element width Auto Convert to Minimize Entire Symbol Width Selectable when CODE128 is specified This function minimizes the number of symbol characters required to express the given data string 2 Click Add The selected barcode font is sa...

Page 75: ... a check digit is automatically added UPC E Normal Specify the data of 11 to 12 digits For data of 6 digits the specified data is not changed and a check digit is automatically added For data of 7 digits the 2nd to 7th digits become the data characters and a check digit is auto matically added For data of 8 digits the 2nd to 7th digits become the data characters and the 8th digit is regarded as a ...

Page 76: ...mposite difference from Normal For data of 8 digits the 8th digit is ignored and a check digit is automatically added Code39 A maximum of 256 digits can be specified When both or either one of start stop code is not specified it is automatically added ITF A maximum of 256 digits can be specified When data of odd digit number is specified 0 is automatically added to the head Codabar A maximum of 25...

Page 77: ... of the control characters 00h 1Fh 7Fh are printed combining and an alphabet ical character Control Character HRI Character Control Character HRI Character Control Character HRI Character ASCII Hexa decimal ASCII Hexa decimal ASCII Hexa decimal NULL 00 U VT 0B K SYN 16 V COH 01 A FF 0C L ETB 17 W STX 02 B CR 0D M CAN 18 X ETX 03 C SO 0E N EM 19 Y EOT 04 D SI 0F O SUB 1A Z ENQ 05 E DLE 10 P ESC 1B ...

Page 78: ...When Auto Convert to Minimize Entire Symbol Width is unchecked a code set must be manually specified When code set C is specified assume a generated two digit number as an ASCII charac ter decimal number and specify the corresponding ASCII character Example 37 Specify as 65 Specify as A 979899 Specify as abc When the character right after is not any of the following an error occurs The HRI charact...

Page 79: ...ly an error occurs When 01 is specified as the application identifier the 14th digit becomes a check digit however it is not proved when the check digit is specified When the 14th digit is the check digit is automati cally calculated and replaced with A special character is indicated by combining and the next character When the character right after is not any of the following an error occurs Cont...

Page 80: ... identifier the 14th digit becomes a check digit however it is not proved when the check digit is specified When the 14th digit is the check digit is automati cally calculated and replaced with When the character right after is not 1 an error occurs Specify the special character as the following format An error occurs when the format identifiers do not meet the following condition Control Characte...

Page 81: ... the data followed by the application identifier 10 or 21 FNC1 is automatically added When FNC1 is not at the end of the data followed by the application identifier 30 FNC1 is auto matically added FNC1 must not be at the end of the data followed by the application identifier 10 or 21 In this case an error occurs When 01 is specified as the application identifier the 14th digit becomes a check digi...

Page 82: ...git is not checked Unlike GS1 128 the check digit is not automatically calculated nor replaced with When is speci fied is ignored and the rest of the data is shifted by 1 digit Specify the special character using the following format Printing method Specify the selected barcode font specified point and language to the printing data and then print it Control Character ASCII HRI Character FNC1 1 Spa...

Page 83: ...t it in cyan only 1 Select Advanced in Print Settings Color Corrections in General tab 2 Click the Advanced button 3 Advanced screen is displayed 4 Select Disable Color Correction 5 Check Print barcodes and 2D symbols in cyan only 6 Click the Close button The barcode may not be read depending on your environment Check it before using 1 2 3 4 5 ...

Page 84: ...e and 2D Symbol on Driver Utilities tab 1 Change settings of the following Display Select 2D Symbols Font Name Input an arbitrary character string ASCII characters only Type Select a 2D symbol type The displayed items are changed accordingly Rotation Settings Select a setting when printing the 2D symbol rotated by the specified rate Hexadecimal Entry Mode Turn on the check box when the data for 2D...

Page 85: ... the number of columns for PDF417 Step Enter the number of steps for PDF417 Truncation Symbol Turn on this check box when making a symbol without the stop code Error Correction Level Select an error correction level for PDF417 The data can be read even if the part of the symbol is broken and restoration ratio becomes higher for bigger numbers Item Description Model Select a QRCode model Module Sel...

Page 86: ...estoration ratio becomes higher for bigger numbers Default Value Default value is 23 3 code words Specify a Percentage Specify the error correction area with a per centage value in the input box Item Description Cell Size Makes settings of the cell module size for DataMatrix Number of Cells Makes settings of the number of cells for DataMatrix Minimize Optimize the minimum number of cells automatic...

Page 87: ...eview on page 94 2 Specify when using PDF417 Symbol Category Print Quality Print Status 1 Adjust Bar Width 2 Minimum Module by 360 dpi ANSI Grade D or higher ANSI Grade C or higher ANSI Grade B or higher PDF417 GS1 DataBar Stacked GS1 DataBar Stacked Omnidi rectional GS1 DataBar Expande d Stacked Plain Media Plain Media Label Speed No Paper feed 3 6 dot With Paper feed 6 dot Quality No Paper feed ...

Page 88: ...rade B or higher AztecCode QRCode Plain Media Plain Media Label Speed No Paper feed 6 dot With Paper feed 8 dot Quality No Paper feed 6 dot With Paper feed 8 dot Fine Media Fine Media Label Synthetic Media Label PET Film Wrist Band Speed No Paper feed 5 dot 6 dot 2 With Paper feed 6 dot 7 dot Quality No Paper feed 5 dot 6 dot 2 With Paper feed 6 dot 7 dot The 2D symbol font can be registered up to...

Page 89: ...he second message are omissible Specify the special character as the following format GS1 DataBar Stacked GS1 DataBar Stacked Omnidirectional Up to 13 digits of data can be specified Do not specify the application identifier 01 for the head of the data A check digit need not to be attached to the data GS1 DataBar Expanded Stacked Multiple line symbol version of GS1 Databar Expanded How to specify ...

Page 90: ...pecified point and language to the printing data and print it Printing the 2D symbol in cyan only When the printed 2D symbol is difficult to read make settings to print it in cyan only For details see Printing the barcode in cyan only on page 83 The font size of the 2D symbol can not be changed by Specified Point value The 2D symbol is not printed when other values are selected ...

Page 91: ...f the printer driver Barcode and 2D symbol fonts can be printed from the application under NET Framework environment by this replacement function The name of the print data in the application remains as True Type font name but changes to barcode and 2D symbol font when it is printed Font Replacement Font Replacement is executed from Font Replacement on Driver Utilities tab 1 Make the following set...

Page 92: ...symbol is specified check it from Barcode and 2D Symbol on Driver Utilities The barcode and 2D symbol can not be printed if a value other than those specified is set The replaced True Type font can be used only for specifying barcode and 2D symbol therefore if the character other than specified is used can not be printed Make sure to use True Type font that is not be used for other printing ...

Page 93: ...elect print quality from Speed Quality and the following is the resolution of the printing Paper Source Saving Settings Changes settings of Paper Source Save Roll or Roll Paper Option setting Settings For Handling Paper After Print Changes settings of auto cut and paper feed setting after printing Makes settings of auto cut and paper feed setting after printing when it is necessary The check box i...

Page 94: ...urned on The following items can be set in Display Media Feed Position To improve 2D symbol scanning accuracy we recommend no paper feed during 2D symbol printing Setting Specification Display Media Feed Position Display Print Preview Displays the media feed position on the print preview window The default is set as Display Print Media Feed Position Prints the media feed position The default setti...

Page 95: ...n to adjust the platen vacuum power When it is unchecked the default value of the vacuum power is set In this case it is not necessary for the user to make this adjustment since this is adjusted in the factory before shipping Watermark By turning on this check box the text or the graphics such as Important as a watermark is printed This is the adjustment for each printing job and different from Pr...

Page 96: ...ors Even when EPSON Status Monitor 3 is not being used when a fatal error occurs in the printer an error window can be displayed Import Export Settings Imports or exports all the settings on the printer driver as a file See Barcode Printing on page 71 2D Symbol Font Settings on page 84 for the proce dure of each printing Use this to print the barcode and 2D symbol font on NET environment One of Tr...

Page 97: ...when any dot is missing Cuts and prints the top of the void images if the paper height is less than one inch Notification Settings Makes settings of the buzzer on off the printer status utility notification at the ink low status and the paper type error notification when such error occurs Panel Button Settings Among the panel buttons on the printer enable disable the FEED button and the CUT button...

Page 98: ...lignment Adjusts misalignment of vertical lines barcodes and paper feed during bi directional printing This is to check the adjustment value by using Die cut Label Roll paper included in the product package It is not necessary for the user to make this adjustment since this is adjusted in the factory before shipping Print Reference Adjustment Adjust the top of form position and print start positio...

Page 99: ...tion Settings Anti missing Read Mode is set as a default setting The user does not need to change the setting when using in the default setting High Reliability Mode Void Image Print High Reliability Mode Reprint Economy Mode for Low Print Volume Void Image Print Economy Mode for Low Print Volume Reprint Anti missing Read Mode Anti missing Color Mode See Post Printing Verification Settings on page...

Page 100: ...100 4 The Post Printing Verification Settings window is displayed Select Post Printing Verification Settings and click Next 5 Select the setting mode After selecting the mode click OK ...

Page 101: ...Chapter 5 Setting the Printer Driver 101 5 6 Setting is completed Click OK to finish ...

Page 102: ...printing with height of 25 4 mm and user can change this to another image file 1 Turn the printer on 2 Display the printer driver window See How to Use the Printer Driver on page 65 for how to display the driver window 3 Select the Maintenance And Utilities tab and click Post Printing Verifi cation Settings 4 The Post Printing Verification Settings window is displayed Select Void Image Registratio...

Page 103: ...to print Click Register to register the image to print Click Cancel to terminate without performing the Void Image Registration 6 The void image registration is completed Click OK A bitmap image of 737 pixel width and 78 pixel to 180 pixel height can be registered as a void image ...

Page 104: ...Image Print 1 Turn the printer on 2 Display the printer driver window See How to Use the Printer Driver on page 65 for how to display the driver window 3 Select the Maintenance And Utilities tab and click Post Printing Verifi cation Settings 4 Select Void Image Test Print and click Next 5 Click Test Print to start test print Click Cancel to terminate without performing test print ...

Page 105: ...Chapter 5 Setting the Printer Driver 105 5 6 Click OK to finish the test print ...

Page 106: ... click Next Setting Description Beep Notification Setting at an Error Selects beep notification sounds buzzer or not when error occurs Default setting is Beep The user does not need to change when using with default setting LED Notification Setting at Ink Low Not Supported Notification Setting at a Paper Size Type Error Selects notification setting at a paper size or type error Display the printer...

Page 107: ... 5 5 Select notification setting and click OK Click Cancel to terminate without performing the Notification Settings 6 Setting is completed Click OK to finish Beep Notification Setting an Error Notification Setting at a Paper Size Type Error ...

Page 108: ...ction of gaps between labels is set for media position detection the top of black mark or the top of label is detected by the black mark detector or the label detector at the power on and the paper is fed to the print starting position When no position is detected the specified amount of paper is fed After paper feeding the printer enters the stand by mode with performing autocutting Media Load in...

Page 109: ...d Select your choice and click Next 5 Sets paper feed to the print starting position and click OK Click Cancel to terminate without performing the Media Loading Method Settings 6 Setting is completed Click OK to finish Paper Set Operation at the Start up Paper Set Operation at the Paper Cover close ...

Page 110: ...mark Detect Blackmarks on Continuous Paper When using Black Mark Receipt adjusts printing position and autocutting position to the top of the black mark Detect Margins Between Labels When using Die cut Label adjusts printing position and autocutting position to the top of the labels The printing is not performed and an error occurs when the printer setting is not matched to the paper type to use M...

Page 111: ...Printer Driver on page 65 for how to display the driver window 3 Select Maintenance And Utilities tab and click Panel Button Settings 4 The Panel Button Settings window is displayed Select your choice and click Next Panel Button Printer Operating Operation Caused by Panel Button Settings Feed Button Not printing Paper feed Enable Disable Printing Manual Head Cleaning during printing Enable Disable...

Page 112: ...able the panel button and click OK Click Cancel to terminate without performing the Panel Button Settings 6 Setting is completed Click OK to finish Media feed when not printing Manual Head Cleaning during printing Cut Button ...

Page 113: ... 1 Load the paper to the printer 2 Turn the printer on 3 Display the printer driver window See How to Use the Printer Driver on page 65 for how to display the driver window 4 Select Driver Utilities tab and click Driver Preferences 5 The Driver Preferences window is displayed Check the box of Enables The Advanced Function On Maintenance And Utility Tab and click OK 6 Select Maintenance And Utiliti...

Page 114: ...to be adjusted and click Next 8 Select Start Adjustment Default and click OK Click Cancel to terminate without performing the Sensor Adjustment 9 Adjustment is completed Click OK to finish Adjusts the Label Gap Detection Sensor Adjusts the Black Mark Detection Sensor ...

Page 115: ...or occurs an error window can be displayed Use Not use EPSON Status Monitor 3 Not use EPSON Status Monitor 3 is set by default setting Notification Settings for Fatal Errors is displayed on the EPSON Status Monitor 3 Settings window in Driver Utilities Follow the steps below to change to Use EPSON Status Monitor 3 1 Turn the printer on 2 Display the printer driver window See How to Use the Printer...

Page 116: ...references window is displayed Check the box of Use EPSON Status Monitor 3 and click OK 5 EPSON Status Monitor 3 and Monitoring Preferences are displayed in EPSON Status Monitor 3 Settings on the Driver Utilities window ...

Page 117: ...l not be activated if an error occurs when not printing Clicking the icon for EPSON Status Monitor 3 on the task tray allows you to display EPSON Status Monitor 3 at any time See Displaying the icon on page 120 for how to display the icon The following items can be set in Monitoring preferences Selecting error indications See Error notification setting for Not use EPSON Status Monitor 3 on page 11...

Page 118: ...otification Settings for Fatal Errors is not displayed Disable EPSON Status Monitor 3 by referring to Use Not use EPSON Status Monitor 3 on page 115 4 The Notification Settings for Fatal Errors window is displayed Select the items you want to display when an error occurs and click OK AID Temperature Error When the AID temperature increases Default setting Screen Notification On Error Maintenance C...

Page 119: ...EPSON Status Monitor 3 is disabled the Monitoring Preferences is not displayed Enable EPSON Status Monitor 3 by referring to Use Not use EPSON Status Monitor 3 on page 115 4 The Monitoring Preferences window is displayed Click on the box of your choice and click OK Error When the paper or ink is time to replace Default setting screen notifi cation On Communication Error When the printer is OFF Def...

Page 120: ...o display the icon 1 Turn the printer on 2 Display the printer driver window See How to Use the Printer Driver on page 65 for how to display the driver window 3 Select Driver Utilities tab and click Monitoring Preferences 4 The Monitoring Preferences window is displayed Check the box of Shortcut Icon and select the icon to display on the task bar Click OK ...

Page 121: ...ion and printing resumes When you want to set no auto cut this setting is recommended The difference from Feed To Cut Position is that when printing multiple data continuously printing takes less time with this setting When Feed To Cut Position is selected printing takes longer since the paper is fed to the position where autocutting is possible and fed in the reverse direction to the printing pos...

Page 122: ... Full page Label Cuts automatically Die cut Label Cuts automatically Peels the label by user Backing paper is not cut Cuts the backing paper by pressing CUT button Black Mark Receipt Cuts automatically Black Mark Die cut Label Cuts automatically Peels the label by user Backing paper is not cut Cuts the backing paper by pressing CUT button Black Mark Receipt Wrist Band Cuts automatically Fan fold M...

Page 123: ...ing functions and these are not necessary to implement in the application Barcode and 2D symbol font is implemented The barcode and 2D symbol font can also be printed using font replacement function for NET environment The barcode and 2D symbol font must be set in advance on the printer driver to use this function See Barcode Printing on page 71 and 2D Symbol Font Settings on page 84 for details o...

Page 124: ... to be installed Sample Program This is a collection of sample programs for printing using the product VB NET C is prepared for all programs VB 6 0 C is prepared for some programs Name Package file name Manual Printer Driver c34d32_xxxx exe TM C3400 LT Technical Reference Guide Printer status TM C3400 LT Technical Reference Guide Printer Setting c34ps_xx exe TM C3400 Printer Setting Guide Sample P...

Page 125: ...ne of the following URLs For customers in North America go to the following web site http www epsonexpert com and follow the on screen instructions For customers in other countries go to the following web site https download epson biz com service pos Select the product name from the Select any product pulldown menu ...

Page 126: ...us Monitor 3 Printer status Printer Setting Setting Driver setting Printer setting See Setting the Printer on page 127 for details Acquiring Printer setting reference change See Setting the Printer on page 127 for details Displaying the printer status error information See Acquiring Printer Status on page 129 for details ...

Page 127: ...on Adjustment Margins between labels black marks autocutter Media Feed Pitch Adjustment Auto Cut Position Adjustment Print Start Position Adjustment Media Loading Settings Media Loading Method at Start up Media Loading Method at Media Cover close Notification Settings Beep Notification Setting at an Error Notification Setting at a Paper Size Type Error FEED button Media feed when not printing Enab...

Page 128: ... Displays Void Image Registration name Void Image Test Print X X USB Serial Number Settings USB Serial Number X Sensor Adjustment Adjusts the Label Gap Detection Sensor Adjusts the Black Mark Detection Sensor Setting Item Driver Printer Utility Printer Setting Setting Acquiring Setting Acquiring ...

Page 129: ...error Fatal error Cover open Paper jam It is the time to replace the ink cartridge Paper empty Paper size error Disposal ink overflow Paper recognition error Ink cover open Ink must be replaced Self printing Test print Void image printing Printer status Busy Waiting Idle Warning It is the time to replace the ink cartridge Maintenance requirement is near Disposal ink overflow is near ...

Page 130: ...130 Cleaning Factory default setting Shutting down EPSON Status Monitor 3 Printer Status ...

Page 131: ...ce for TM C3400 This is an API for setting the printer driver This API can be downloaded from the company s web site p 125 and used Name Manual TM C3400 LT Library TM C3400 LT Technical Reference Guide TOOLS LIBRARIES Reference for TM C3400 LT EPDI for TM C3400 EPDI for TM C3400 Reference Manual TM C3400 LT Library is initially installed Storage location of library file C Program Files EPSON TM C3...

Page 132: ...34LT_PrinterPowerOff Turn the printer power off Syntax int TMC34LT_PrinterPowerOff Return Value Return Value Description 0 Success Not 0 Failed Returns an OS error code This API returns immediately even if the printer is executing the head cleaning But printer power turns off after finished the head cleaning or other process Return Value Description 0 Success Not 0 Failed Returns an OS error code ...

Page 133: ...fies the Value of brightnes 0 to 255 s 0 means minimum brightness and 255 means maximum brightness Return Value This setting is valid only while the product power is on This setting will be lost when power off the product Return Value Description 0 Success 1 Parameter is in error Specify an appropriate value and re execute Other than the above Failed Returns an OS error code ...

Page 134: ...s Less than 0 Failed 1 Mechanical adjustment inside printer is required Contact the store where you purchased the product or an Epson service center 2 or 3 Uncleanable clogged print head nozzles detected Please turn the printer off You can continue printing but the print result may be affected Please contact the store where you purchased the product or an Epson service center as soon as possible 5...

Page 135: ...media cover and reload the fanfold media 15 Replace the ink cartridge Epson brand products are recommended 16 Ink cartridge needs replacing or cannot be recognized correctly Replace the ink cartridge Epson brand products are recommended 17 New media is loaded without removing the existing media Remove the loaded new media once Remove any media which is still in the printer and load the new media a...

Page 136: ...source Syntax int TMC34LT_SetPrinterBin long nBin Argument long nBin Specifies the memory address where the media source is set Return Value Retrieved value Media source 0 Roll media 1 Fanfold media Return Value Description 0 Success Not 0 Failed ...

Page 137: ... All Programs EPSON EPSON TM C3400 Sample Program Level Program name Support Description Basic Step 1 Printing characters Basic print program Language C VB NET Step 2 Printing bar codes Sets barcode font to use in advance for print program Language C VB NET Step 3 Printing bit map data Includes bit map data Language C C VB NET VB6 0 Step 4 Requesting the printer status from the application Not sup...

Page 138: ...printing can be checked using Display Media Feed Position Display Print Preview in the Print Preview function For this function see Print Preview on page 94 When Extremely High Reliability and Safety are Required Epson recommends the following functions Missing dot detection with the auto nozzle check system of the printer driver Post Printing Verifica tion Settings on page 19 Visual detection wit...

Page 139: ... as when replacing the paper with roll paper of a different type label size etc Replacing Fanfold Paper with Fanfold Paper see p 144 Such as when replacing the paper with fanfold paper of a different type label size etc Changing From Roll Paper to Fanfold Paper see p 148 Changing From Fanfold Paper To Roll Paper see p 154 When changing to paper of a different type or shape be sure to also change t...

Page 140: ...ase lever to open the roll paper cover and remove the roll paper When changing to paper of a different paper type fine paper to from normal paper or label type die cut label to from full page label you need to also change the printer settings using the printer driver For details on how to change the settings see Setting the Media Position Detection on page 161 If there is no change in paper width ...

Page 141: ...Maintenance 141 7 3 Unlock the roll paper guide 4 Push the roll paper guide on the left in the direction of the arrow and load the roll paper with the printing side up 5 Lock the roll paper guide Roll paper guide ...

Page 142: ...tly by pulling it forward and insert the roll paper all the way to the back with the printable side up 7 Release the lock of the paper ejection guide 8 Align the paper ejection guide with the roll paper width Paper ejection guide ...

Page 143: ...k the paper ejection guide 10Close the roll paper cover while aligning the roll paper with the paper ejec tion guide The roll paper is automatically fed This completes the replacement of roll paper with roll paper Paper ejection guide ...

Page 144: ...move the remaining paper from the paper ejection table 3 Open the roll paper cover and fanfold paper cover and remove the paper When changing to paper of a different paper type fine paper to from normal paper or label type die cut label to from full page label be sure to also change the printer settings using the printer driver For details on how to change the settings see Setting the Media Positi...

Page 145: ...Chapter 7 Maintenance 145 7 4 Close the roll paper cover 5 Open the fanfold paper cover 6 Unlock the fanfold paper guide If there is no change in paper width you can skip steps 6 to 7 ...

Page 146: ...and lock the guide 8 Iinsert the paper into the paper slot with the print surface facing upward until it is pulled into inside the printer approximately 100 mm The paper is automatically fed 9 Place the paper straight at least 40 mm from the this product Fanfold paper guide ...

Page 147: ...Chapter 7 Maintenance 147 7 10Close the fanfold paper cover This completes the replacement of fanfold paper with fanfold paper ...

Page 148: ...148 Changing From Roll Paper to Fanfold Paper 1 Verify that the power of the product is on 2 Pull the release lever to open the roll paper cover and remove the roll paper 3 Close the roll paper cover ...

Page 149: ...xit For details on the TM C3400 LT Utility see TM C3400LT Utility on page 56 5 In the printer driver change Media Source and Media Position Detec tion For details on Media Position Detection see Setting the Media Position Detection on page 161 6 Open the fanfold paper cover and take out the paper feed guide ...

Page 150: ... Pull the release lever to open the roll paper cover 8 Attach the paper feed guide by inserting it into the groove inside the roll paper cover When using fanfold paper be sure to attach the paper feed guide ...

Page 151: ...7 9 Close the roll paper cover 10Release the lock of the paper ejection guide 11Slide the paper ejection guide to the outermost position 1 in figure below and lock the paper ejection guide 2 in figure below Paper ejection guide ...

Page 152: ...152 12Open the fanfold paper cover 13Release the lock of the fanfold paper guide 14Align the fanfold paper guide with the width of the fanfold paper and lock the guide Fanfold paper guide ...

Page 153: ...surface facing upward until it is pulled into inside the printer approximately 100 mm The paper is automatically fed 16Place the paper straight at least 40 mm from the this product 17Close the fanfold paper cover This completes the procedure of replacing roll paper with fanfold paper ...

Page 154: ...fold Paper To Roll Paper 1 Verify that the power of the product is on 2 Remove the remaining paper from the paper ejection table 3 Open the roll paper cover and fanfold paper cover and remove the paper Paper ejection table ...

Page 155: ...et Media source to Roll media and press Save exit For details on the TM C3400 LT Utility see TM C3400LT Utility on page 56 6 In the printer driver change Media Source and Media Position Detec tion For details on Media Position Detection see Setting the Media Position Detection on page 161 ...

Page 156: ...s down the release lever and pull it to the front to open the roll paper cover 8 Slide the paper feed guide in the direction of the arrow and remove it When using roll paper be sure to remove the paper feed guide ...

Page 157: ...Maintenance 157 7 9 Unlock the roll paper guide 10Push the roll paper guide on the left in the direction of the arrow and load the roll paper with the printing side up 11Lock the roll paper guide Roll paper guide ...

Page 158: ...158 12Unroll the paper slightly by pulling it forward and insert the roll paper all the way to the back with the printable side up 13Release the lock of the paper ejection guide ...

Page 159: ...Chapter 7 Maintenance 159 7 14Align the paper ejection guide with the roll paper width 15Lock the paper ejection guide Paper ejection guide ...

Page 160: ...e the roll paper cover while aligning the roll paper with the paper ejection guide The roll paper is automatically fed This completes the procedure of replacing fanfold paper with roll paper paper ejection guide ...

Page 161: ...edia position detection on Maintenance And Utilities tab of the printer driver depending on the paper to use If the printer setting and the paper type do not match printing is not possible and a paper error will occur Set the settings based on the table below When paper remains in the printer media position detection cannot be set Be sure to remove the paper before turning on the printer Paper typ...

Page 162: ... black marks of receipt Die cut Label Black Mark Die cut Label Transparent Die cut Label Detects the gap between labels The changed setting of the media position detection is saved in the NV memory of the printer when the printer is turned off Be sure to turn off the printer to enable the setting Paper type Media position detection setting ...

Page 163: ...ccurs Follow the steps below to manual head cleaning 1 Turn the power on 2 Display the window on the printer driver See How to Use the Printer Driver on page 65 for how to display the driver window 3 Click Manual Head Cleaning on Maintenance And Utilities tab The printer nozzle is checked and head is automatically cleaned when it is clogged The cleaning repeats 5 times at the maximum 4 Execute a n...

Page 164: ...is pressed This feature is factory set to invalid Please enable printer driver See Panel Button Settings on page 111 If the problem starts head cleaning manual paper feed button is pressed during printing a few seconds Be sure if the paper feed button again This feature can be copied to the printer with other BSF files and PrinterSetting files can not be You have to be set for each printer ...

Page 165: ...n the power on 2 Set the die cut label receipt or continuous label which length is 90 mm or more 3 Display the window on the printer driver See How to Use the Printer Driver on page 65 for how to display the driver window 4 Click Media position detection on Maintenance And Utilities tab and sets the media position detection based on the loaded paper 5 Click Nozzle Check 6 Click Print 7 Check the p...

Page 166: ...ndow on the printer driver See How to Use the Printer Driver on page 65 for how to display the driver window 3 In the Driver Utilities tab click Driver Preferences 4 The Driver Preferences screen will be displayed Check the Enables The Advanced Function On Maintenance And Utilities Tab checkbox and click OK 5 In the Maintenance And Utilities tab click Print Head Alignment For the rest of the proce...

Page 167: ... media position detection setting can be checked Follow the steps below to run the self test 1 Set the die cut label receipt or continuous label which length is 90 mm or more 2 Verify that the printer is off 3 Turn on the printer while pressing the paper feed button Following test pattern is printed Post Printing Verification Setting Media Position Dctection ...

Page 168: ...liability Mode Reprint Ahrv Boff High Reliability Mode Void Image Print Aect Becr Economy Mode for Low Print Volume Reprint Aect Becv Economy Mode for Low Print Volume Void Image Print Media Position Dctection Cnod No Detection Cbmd Detect Blackmarks on Die cut Labels Cbmc Detect Blackmarks on Continuous Paper Cgap Detect Margins Between Labels ...

Page 169: ...Turn off the power For details on how to turn off the power see Power On Off on page 25 2 Once the power lamp goes off unplug the power plug from the outlet 3 Open the roll paper cover to remove the paper 4 Remove the adhesive on the autocutter blade with an implement such as a cotton swab If necessary moisten the cotton swab with alcohol CAUTION Do not touch the fixed blade of the autocutter dire...

Page 170: ...contains a small amount of mild detergent and after wringing the cloth thoroughly wipe off the dirt with the cloth When fin ished wipe off the moisture with a dry soft cloth 4 Plug the power plug into the outlet and turn on the power Close the cover before wiping the product so that moisture does not get inside the prod uct If the interior of the product becomes wet a short circuit may occur Do no...

Page 171: ...e printer 1 Turn the power off 2 Verify that the power lamp is off 3 Remove the paper 4 Pack the printer upright CAUTION Do not take the ink cartridge out of the printer when transporting it Do not leave the printer without ink cartridge Doing so may result in drying print head and clogging ...

Page 172: ...ettings The print setting the favorite setting the user defined setting operation setting of the printer driver can be exported in a BSF file extension BSF Also the printer driver setting can be made by importing the settings from the BSF file Printer setting Setting for printing Setting for maintenance With another tool Printer Setting you can export and import the printer setting file Export in ...

Page 173: ...he existing settings 1 Save the existing printer driver settings to a BSF file p 172 2 Upgrade the printer driver Execute the package file of the new printer driver to upgrade the printer driver 3 Import the settings in the BSF file into the printer driver p 172 Download the latest printer driver from the company s web site p 125 If the BSF file has been previously saved import the BSF file again ...

Page 174: ...r Utilities Maintenance And Utilities User defined Media Layout Favorite Setting Saved as a BSF file Saved as a printer setting file Usage Exporting importing as a printer setting file The settings for Manual Head Cleaning during printing set in Panel Button Settings are not saved Usage Exporting importing from the printer driver ...

Page 175: ...rinter setting is made by the printer driver and the Printer Setting Item Printer Driver Printer Setting Installation of the Printer Setting to the computer Unnecessary Necessary Reference of the printer setting Making settings to the printer Print position adjustment Head Cleaning Saving the printer setting to the setting file Importing the settings from the setting file Copying the settings to o...

Page 176: ...Setting The settings for Manual Head Cleaning during printing that can be set in Panel Button Settings cannot be set in Printer Setting Items that can be set by both the printer driver and the Printer Setting Items that can be set only by the printer driver ...

Page 177: ... set the hard disk motor to stop the motor will not stop If due to the application s operations the hard disk does not change to standby mode i e become idle When the HDD Power Down Timer is set to 1 hour or more since Windows will periodically access the hard disk to synchronize the timer the hard disk motor will not stop Setting the HDD Power Down Timer When this timer is set access to the hard ...

Page 178: ...178 3 Set Turn off hard disks Click the OK button If the hard disk is accessed during the set period of time the motor will not stop ...

Page 179: ...ure to disabled Immediately after setup p 53 recovery p 35 Automatic Updates is not set If a login user is added the conditions that are set with Administrator privileges are inherited If Windows Update Automatic Updates is enabled follow the steps below to disable it 1 Select Start Control Panel 2 Start Automatic Updates 3 Select Turn off Automatic Updates Click the OK button ...

Page 180: ...d for printing and for keeping the print head in good condition When the ink level of even one color reaches the lowest limit the printer stops printing The colors of printouts may become abnormal if you tilt this printer or subject the printer to any shocks When you move this printer after ink charging check the colors by performing a test print If the colors of printouts are not normal perform h...

Page 181: ...ger Is the power plug connected to the outlet Verify that the plug is not loose and that it is not plugged in at an angle Are you using a power tap etc Connect the power plug directly into the outlet on the wall Is power being supplied to the outlet Plug another electronic product into the outlet and verify that power turns on Power does not turn off Is the power switch set so that it cannot be us...

Page 182: ...anel Take the following countermeasures If the product does not respond even if you touch the screen take the following countermeasures 1 Wait one minute and touch the touch panel again 2 If the product still does not respond unplug the power plug from the outlet and wait 10 seconds 3 Plug the power plug into the outlet and turn the power on ...

Page 183: ... you using an old ink cartridge When an old ink cartridge is used the print quality may be poor The expiration date of an ink cartridge is indicated on the individual package of the ink cartridge Is the print head gap misaligned To enable high speed printing in this product ink is discharged both when the print head moves to the right and when it moves to the left In rare occasions the print posit...

Page 184: ...res Barcode cannot be read Is the barcode reader properly connected Verify that the barcode reader is properly connected to a USB connector on the rear of the product For details see Connecting the Cable on page 37 If the print data contains the graphic data of a barcode is the barcode reduced If the barcode is reduced lines may be faint and spaces may be crushed and as a result it may not be read...

Page 185: ... 0 High Full Low speed Type x 3 Sound External line output Ink cartridge Model number SJIC15P 3 color CMY exclusive integrated ink cartridge Power supply AC 100 to 240V 50 to 60Hz Power consumption Operating Average approx 51 6W Max 62 3W Standby Average 26 7W Power off Average 1 5W Temperatures humidity See Environmental Conditions on page 189 for details Operating 0 to 40 C 20 to 80 RH no conden...

Page 186: ...um 104 mm Maximum 1474 position 360dpi Print speed Input resolution 180 x 180dpi Image resolution 360 x 180dpi Label width 50 mm 99mm s Label width 72 mm 85mm s Label width 80 mm 80mm s Label width 100 mm 71mm s Barcode Barcode identification rate ANSI rank D based on Seiko Epson Corporation standard UPC A UPC E JAN 8 EAN 8 JAN 13 EAN 13 Code 39 ITF Codabar Code 93 Code 128 GS1 128 GS1 DataBar Omn...

Page 187: ... cut label Fine Media 150 km Die cut label Synthetic Media 50 km Wrist band 8000 11 PDL 60 km Autocutter mechanism Plain Media 1 500 000 cuts Fine Media 750 000 cuts PET Film 500 000 cuts Continuous label Plain Media 750 000 cuts Add extra 250 000 cuts with cleaning the cutter blade Continuous label Fine Media 500 000 cuts Continuous label Synthetic Media 100 000 cuts Die cut label backing paper P...

Page 188: ...ower fan HDD Either 5 years or 20 000 hour power on total 24 hour continuous operation is not warrantable LCD back light Time until the brightness drops by 50 30 000 hours or longer 25 2 C Touch panel Tap durability 10 million times or more Tap on the same position with a polyacetal pen tip R0 8 with writing pressure of 2 45 N 250 gf ...

Page 189: ... 0 to 30 C up to 6 months 40 C up to a month Pressure elevation Operating 850 to 1060 hPa approximately 0 to 1500 m above sea level Not operating including in transportation 850 to 1060 hPa approximately 0 to 1500 m above sea level Acoustic noise During operation including using the autocutter Approximately54 dB ANSI Bystander position Based on Epson evaluation conditions including the use of the ...

Page 190: ... Black Mark Receipt Continuous paper with black marks Plain Media Fine Media PET Film Fanfold paper 50 to 108 mm 1 97 to 4 25 Paper width Full page Label Plain Media Label Fine Media Label Synthetic Media Label Roll paper 25 4 to 108 mm 1 to 4 25 Label width Die cut Label Plain Media Label Fine Media Label Synthetic Media Label Roll paper 25 4 to 108 mm 1 to 4 25 Label width Black Mark Die cut Lab...

Page 191: ...T Film Form Roll paper Paper width 30 to 108 mm Paper length 15 to 1117 6 mm Paper thickness 0 085 to 0 151 mm Roll paper core Outside diameter 44 1 mm External diameter Maximum 101 6 mm Winding direction Printing face must be facing outside Do not use the paper with a hole or cutout ...

Page 192: ...7 6 mm Paper thickness 0 085 to 0 151 mm Roll paper core Outside diameter 44 1 mm External diameter Maximum 101 6 mm Winding direction Printing face must be facing outside Do not use the paper with a hole or cutout Perforation position 0 5 mm or more When using fanfold paper Black mark width Center of black marks Black mark length Interval of black marks Center of paper width Back side Printing si...

Page 193: ... 2 to 304 8 mm Form of perforated line Plain media 1 mm uncut 5 mm cut Fine media 1 mm uncut 5 mm cut PET film 0 6 mm uncut 8 4 mm cut Number of folds 500 or less Do not use the paper with a hole or cutout When using fanfold paper the black marks must be at least 0 5 mm from the perforated lines Make sure to keep the same position of the black marks to the perforated lines position that can be det...

Page 194: ... mm Label length 15 to 1117 6 mm Edge cutoff on left right side 2 0 5 mm Paper thickness 0 128 to 0 195 mm Roll paper core Outside diameter 44 1 mm External diameter Maximum 101 6 mm Winding direction Printing face must be facing outside Do not use the paper with a hole or cutout Backing paper width Label width Edge cutoff Edge cutoff Backing paper Label area ...

Page 195: ... Black Mark Die cut Label Gap between labels 3 to 6 mm Edge cutoff on left right side 2 0 5 mm Label edge R 2 mm or less Paper thickness 0 128 mm Roll paper core Outside diameter 44 1 mm External diameter Maximum 101 6 mm Winding direction Printing face must be facing outside Do not use the paper with a hole or cutout Label width Edge cutoff Edge cutoff Backing paper width Label length Gap between...

Page 196: ...ength of 25 4 mm or less see descriptions for Black Mark Die cut Label Gap between labels 3 to 6 mm Edge cutoff on left right side 2 0 5 mm Label edge R 2 mm or less Paper thickness 0 145 mm Roll paper core Outside diameter 56 8 mm External diameter Maximum 101 6 mm Winding direction Printing face must be facing outside Do not use the paper with a hole or cutout ...

Page 197: ...m or more 32 to 1117 6 mm To use a label with a label length of less than the above mentioned see descriptions for Black Mark Die cut Label Gap between labels 3 to 6 mm Edge cutoff on left right side 2 0 5 mm Label edge R 2 mm or less Paper thickness 0 195 mm Roll paper core Outside diameter 44 1 mm External diameter Maximum 101 6 mm Winding direction Printing face must be facing outside Do not us...

Page 198: ...inting side Center of paper width Paper feeding direction Label width Edge cutoff Edge cutoff Paper width Paper width Edge cutoff edge Edge cutoff edge Label length Gap between labels Label length Edge R Edge R Label Gap between labels Label width When removing all the fringes When removing right and left fringes only Black Mark Die cut Label Backing paper Label area Backing paper Label area Label...

Page 199: ...ght side 2 0 5 mm Label edge R 2 mm or less Black mark width 13 mm or more Black mark length 5 mm or more Black mark centering position 8 5 1 mm Black mark interval 15 to 1117 6 mm Paper thickness 0 128 mm Roll paper core Outside diameter 44 1 mm External diameter Maximum 101 6 mm Winding direction Printing face must be facing outside Do not use the paper with a hole or cutout when using this type...

Page 200: ...t side 2 0 5 mm Label edge R 2 mm or less Black mark width 13 mm or more Black mark length 5 mm or more Black mark centering position 8 5 1 mm Black mark interval 15 to 1117 6 mm Paper thickness 0 145 mm Roll paper core Outside diameter 56 8 mm External diameter Maximum 101 6 mm Winding direction Printing face must be facing outside Do not use the paper with a hole or cutout when using this type o...

Page 201: ...3 2 to 304 8 mm Perforated line form Plain media label 1 mm uncut 5 mm cut Fine media label 1 mm uncut 5 mm cut Synthetic media label Number of folds 500 or less Do not use the paper with a hole or cutout When using fanfold paper the black marks must be at least 2 mm from the perforated lines when using this type of paper the label end and the black mark end of the black mark position on the die c...

Page 202: ...Black mark centering position 8 5 1 mm Black mark interval 292 1 mm Paper thickness 0 19 mm Roll paper core Outside diameter 56 8 mm External diameter Maximum 101 6 mm Winding direction Printing face must be facing outside Hole notch Diameter 2 5 mm or less Black mark width Center of black marks Black mark length Interval of black marks Center of paper width Back side Printing side Center of paper...

Page 203: ... roll paper option is set to Banner Mode a top margin is set only on the first page of the print job and not on the rest A bottom margin is set on the last page of the print job Paper width 2 0 mm 11 0 mm or more 15 0 mm or more When auto cutting 2 0 mm 2 0 mm 2 0 mm Auto cut position Auto cut position Paper feeding direction Print area Print area width Paper Center of paper width ...

Page 204: ...aper option is set to Banner Mode a top margin is set only on the first page of the print job and not on the rest A bottom margin is set on the last page of the print job Paper width 2 0 mm 11 0 mm or more 15 0 mm or more When auto cutting 2 0 mm 2 0 mm Auto cut position Auto cut position Paper feeding direction Print area 2 0 mm 2 0 mm 2 0 mm Label area Center of paper width Backing paper Print a...

Page 205: ... typical value Bottom margin inside the label 2 0 mm typical value Paper width 2 0 mm 11 0 mm or more 18 0 mm or more When auto cutting 2 0 mm 2 0 mm Auto cut position Auto cut position Paper feeding direction Print area 2 0 mm 2 0 mm 2 0 mm Label area 1 5 mm 1 5 mm 3 0 to 6 0 mm Center of paper width Backing paper Print area width ...

Page 206: ... right margin 2 0 mm typical value Bottom margin 2 0 mm typical value Paper width 2 0 mm 11 0 mm or more 15 0 mm or more When auto cutting 2 0 mm 2 0 mm 2 0 mm Auto cut position Auto cut position Paper feeding direction Print area Center of paper width Paper Print area width ...

Page 207: ...alue Paper width 0 5 to 1 0 mm 11 0 mm or more Issuing pitch 15 0 mm or more When auto cutting 2 0 mm Auto cut position Auto cut position Paper feeding direction Print area 2 0 mm 2 0 mm 2 0 mm 2 0 mm Interval of perforated lines 203 2 mm to 304 8 mm Perforated line Auto cut position Perforated line Center of paper width 2 0 mm Paper Print area width ...

Page 208: ...inside the label 2 0 mm typical value Paper width 2 0 mm 11 0 mm or more 18 0 mm or more When auto cutting 2 0 mm Auto cut position Auto cut position Paper feeding direction Print area 2 0 mm Label area 1 5 mm 1 5 mm Center of paper width Edge cutoff 2 0 mm 1 5 mm Auto cut position Backing paper Print area width 3 0 to 6 0 mm Edge cutoff 2 0 mm Edge cutoff 2 0 mm ...

Page 209: ...re misaligned to shorten the life of the autocutter if paper without black marks is used Use paper with black marks on the back of the paper to adjust the paper position Paper width 2 0 mm 11 0 mm or more Issuing pitch 18 0 mm or more When auto cutting 2 0 mm Auto cut position Auto cut position Paper feeding direction Print area Label area 1 5 to 3 0 mm 0 5 to 1 0 mm 1 5 to 3 0 mm Interval of perf...

Page 210: ...lue Left and right margin 2 0 mm typical value Bottom margin 2 0 mm typical value Paper width 292 1 mm 2 0 mm Auto cut position Auto cut position Paper feeding direction Print area 2 0 mm 2 0 mm 2 0 mm 288 1 mm Center of paper width Paper Print area width ...

Page 211: ...m Paper thickness 0 145 to 0 161 mm The paper ejection tray cannot store multiple sheets of roll paper The paper ejection tray may not hold the paper perfectly depending on the condition of the paper or printing Model number SJIC15P Type 3 color exclusive integrated ink cartridge Ink color Cyan magenta yellow Ink type Pigment ink Ink life 6 months after loading to the printer 2 years after manufac...

Page 212: ...ct We recommend that you use a genuine Epson ink cartridge To enable maximum printer performance we recommend that you use a genuine Epson ink cartridge If you use an ink cartridge other than a genuine Epson cartridge it may adversely affect the printer hardware and print quality and you may not be able to achieve maximum printer performance A fee will be charged for repairing a damaged or failed ...

Page 213: ...resulting from the use of the information contained herein Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by the purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U ...

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Epson TM-C3400-LT, Technical Reference Manual

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