
EPSON Stylus Pro 7400/7800/9400/9800
Revision B
Troubleshooting
Troubleshooting based on Panel Messages
200
SERVICE CALL 00020003
Description
Boot program sum error
Explanation
The printer causes this error and stops operation when it detects that the boot
program of the firmware is corrupted. This error occurs only when turning the
power ON.
Possible Causes
Failed to install the program.
Flash ROM failure
SDRAM failure
The address/data bus on the Main Board is broken or its contact is poor.
Remedy
1.
2.
SERVICE CALL 0002000A
Description
Program load error
Explanation
A sum check error on the program area of the RAM
Possible Causes
Malfunction of the program
SDRAM failure
The address/data bus on the Main Board is broken or its contact is poor.
Remedy
1.
2.
SERVICE CALL 0002000B
Description
The internal memory is insufficient.
Explanation
This error occurs when the cache area is judged as insufficient. The cache
insufficient condition is likely to be caused by using the work area of the memory
with unmatched interface mode settings or invalid commands. The printer stops
operation when the error occurs.
Possible Causes
Malfunction of the program
Remedy
1. Check the interface mode setting
2.
3.
SERVICE CALL 0DXXXXXX
Description
An error code for debugging
Possible Causes
Board failure
SDRAM failure
Cold soldering of the Flash ROM, ASIC, or CPU.
Malfunction of the program
Failed to generate commands for the printer
Remedy
1.
2.
Summary of Contents for Stylus Pro 7400
Page 1: ...EPSONStylusPro7400 7800 9400 9800 Large Format Color Inkjet Printer SERVICE MANUAL SEIJ05002 ...
Page 10: ...C H A P T E R 1 PRODUCTDESCRIPTION ...
Page 147: ...C H A P T E R 2 OPERATINGPRINCIPLES ...
Page 170: ...C H A P T E R 3 TROUBLESHOOTING ...
Page 207: ...C H A P T E R 4 DISASSEMBLY ASSEMBLY ...
Page 292: ...C H A P T E R 5 ADJUSTMENT ...
Page 373: ...C H A P T E R 6 MAINTENANCE ...
Page 380: ...C H A P T E R 7 APPENDIX ...
Page 385: ...Model PX 7500 7500S 9500 9500S Board C594 Main Sheet 1 of 4 Revison G ...
Page 386: ...Model PX 7500 7500S 9500 9500S Board C594 Main Sheet 2 of 4 Revison F ...
Page 387: ...Model PX 7500 7500S 9500 9500S Board C594 Main Sheet 3 of 4 Revison F ...
Page 388: ...Model PX 7500 7500S 9500 9500S Board C594 Main Sheet 4 of 4 Revison E ...
Page 389: ...Model PX 7500 7500S 9500 9500S Board C594 SUB Sheet 1 Revison C ...
Page 390: ...Model PX 7500 7500S 9500 9500S Board C594 SUB B Sheet 1 Revison E ...
Page 391: ...Model PX 7500 7500S 9500 9500S Board C594 SUB C Sheet 1 Revison D ...
Page 392: ...Model PX 7500 7500S 9500 9500S Board C594 PNL Sheet 1 Revison D ...
Page 396: ...PX 7500 7500S E PS ON S TYLUS PR O 7400 7800 No 03 R ev 01 C594 E LE C 011 202 201 200 ...
Page 397: ...PX 7500 7500S E PS ON S TYLUS PR O 7400 7800 No 04 R ev 01 C594 E LE C 021 203 204 ...
Page 398: ...PX 7500 7500S E PS ON S TYLUS PR O 7400 7800 No 05 R ev 01 C594 POWE 011 300 301 302 ...
Page 403: ...PX 7500 7500S E PS ON S TYLUS PR O 7400 7800 No 10 R ev 01 C594 ME CH 051 700 701 X15 700 ...
Page 410: ...R ev 01 C595 E LE C 011 200 201 202 PX 9500 9500S E PS ON S TYLUS PR O 9400 9800 No 03 ...
Page 411: ...PX 9500 9500S E PS ON S TYLUS PR O 9400 9800 No 04 R ev 01 C595 E LE C 021 204 203 ...
Page 412: ...PX 9500 9500S E PS ON S TYLUS PR O 9400 9800 No 05 R ev 01 C595 POWE 011 300 302 301 ...
Page 417: ...PX 9500 9500S E PS ON S TYLUS PR O 9400 9800 No 10 R ev 01 C594 ME CH 051 701 X15 700 700 ...