EPSON Stylus Pro 7400/7800/9400/9800
Revision B
Troubleshooting
Troubleshooting based on Panel Messages
181
3.2.3 Remedies for Error Messages
When an error occurs, the printer displays the error message instead of “READY” or
“PRINTING” messages.
The following tables explains the error messages and remedies.
PAPER OUT
LOAD PAPER
CLEANING ERROR
REMOVE THICK PAPER
CLEANING ERROR
PRESS PAUSE BUTTON
SENSOR ERROR
LOAD DIFFERENT PAPER
PAPER EJECT ERROR
REMOVE PAPER FROM PRINTER
PAPER OUT
LOAD PAPER
Description
Remedy
The printer run out of paper.
The Paper Set Lever was set in the paper
setting position with no paper loaded.
A posterior end of the cut sheet or roll
paper is detected in the middle of printing,
and the printing is interrupted.
Release the Paper Set Lever to load paper,
and reset the lever to its front position.
Description
Remedy
The printer cannot run a cleaning.
A paper which is thicker than 0.8 mm is
detected when the printer attempted to run a
cleaning.
Release the Paper Set Lever to remove the
paper, and reset the lever to its front position.
Description
Remedy
The printer failed to run a cleaning.
The Ink-mark Sensor detected dot missing
after running the auto cleaning.
Press the [Pause] button. The printer returns
to “READY” state ignoring the dot missing
condition.
Description
Remedy
The Ink-mark sensor caused a SN gain
error
The gain of the Ink-mark Sensor cannot be
determined.
Release the Paper Set Lever to replace the
paper with the correct one, and reset the lever
to its front position.
Or press the [Pause] button.
Ink-mark Sensor paper type identification
error
The Ink-mark Sensor cannot recognize the
paper.
Release the Paper Set Lever to replace the
paper with the correct one, and reset the lever
to its front position.
Or press the [Pause] button.
Description
Remedy
The printer failed to eject paper.
When the printer tried to eject the paper, it
detected that another paper is left in the
paper path.
The paper was ejected by releasing the
Paper Eject Roller.
Release the Paper Set Lever to remove the
paper, and reset the lever to its front position.
Description
Remedy
The printer run out of roll paper.
The Paper Set Lever was set to its front
position with no roll paper loaded when
roll paper is specified in the panel setting.
A posterior end of the roll paper is
detected in the middle of printing, and the
printing is interrupted.
Release the Paper Set Lever to load paper,
and reset the lever to its front position.
Summary of Contents for Stylus Pro 7400
Page 1: ...EPSONStylusPro7400 7800 9400 9800 Large Format Color Inkjet Printer SERVICE MANUAL SEIJ05002 ...
Page 10: ...C H A P T E R 1 PRODUCTDESCRIPTION ...
Page 147: ...C H A P T E R 2 OPERATINGPRINCIPLES ...
Page 170: ...C H A P T E R 3 TROUBLESHOOTING ...
Page 207: ...C H A P T E R 4 DISASSEMBLY ASSEMBLY ...
Page 292: ...C H A P T E R 5 ADJUSTMENT ...
Page 373: ...C H A P T E R 6 MAINTENANCE ...
Page 380: ...C H A P T E R 7 APPENDIX ...
Page 385: ...Model PX 7500 7500S 9500 9500S Board C594 Main Sheet 1 of 4 Revison G ...
Page 386: ...Model PX 7500 7500S 9500 9500S Board C594 Main Sheet 2 of 4 Revison F ...
Page 387: ...Model PX 7500 7500S 9500 9500S Board C594 Main Sheet 3 of 4 Revison F ...
Page 388: ...Model PX 7500 7500S 9500 9500S Board C594 Main Sheet 4 of 4 Revison E ...
Page 389: ...Model PX 7500 7500S 9500 9500S Board C594 SUB Sheet 1 Revison C ...
Page 390: ...Model PX 7500 7500S 9500 9500S Board C594 SUB B Sheet 1 Revison E ...
Page 391: ...Model PX 7500 7500S 9500 9500S Board C594 SUB C Sheet 1 Revison D ...
Page 392: ...Model PX 7500 7500S 9500 9500S Board C594 PNL Sheet 1 Revison D ...
Page 396: ...PX 7500 7500S E PS ON S TYLUS PR O 7400 7800 No 03 R ev 01 C594 E LE C 011 202 201 200 ...
Page 397: ...PX 7500 7500S E PS ON S TYLUS PR O 7400 7800 No 04 R ev 01 C594 E LE C 021 203 204 ...
Page 398: ...PX 7500 7500S E PS ON S TYLUS PR O 7400 7800 No 05 R ev 01 C594 POWE 011 300 301 302 ...
Page 403: ...PX 7500 7500S E PS ON S TYLUS PR O 7400 7800 No 10 R ev 01 C594 ME CH 051 700 701 X15 700 ...
Page 410: ...R ev 01 C595 E LE C 011 200 201 202 PX 9500 9500S E PS ON S TYLUS PR O 9400 9800 No 03 ...
Page 411: ...PX 9500 9500S E PS ON S TYLUS PR O 9400 9800 No 04 R ev 01 C595 E LE C 021 204 203 ...
Page 412: ...PX 9500 9500S E PS ON S TYLUS PR O 9400 9800 No 05 R ev 01 C595 POWE 011 300 302 301 ...
Page 417: ...PX 9500 9500S E PS ON S TYLUS PR O 9400 9800 No 10 R ev 01 C594 ME CH 051 701 X15 700 700 ...