Problem Solver
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The printer driver does not have enough available memory
(for Mac OS 9.x only)
To increase the available memory in your Macintosh, select
Control Panel
from the Apple menu and double-click the
Memory
icon. You can increase the size of RAM cache or virtual
memory to increase total available memory. Also quit all
unnecessary applications.
The printer sounds like it is printing, but nothing prints
Try one or more of these solutions:
❏
Run the Head Cleaning utility. For Windows, see “Cleaning
the print head” on page 70. For Mac OS 9.x, see “Cleaning the
print head” on page 142. For Mac OS X, see “Cleaning the
print head” on page 194.
❏
If the Head Cleaning utility does not work, replace the ink
cartridges. See “Replacing Ink Cartridges” on page 285.
Printouts are not what you expected
Incorrect, garbled characters, or blank pages print
Try one or more of these solutions:
❏
For Windows, clear any stalled print jobs from the Progress
Meter. See “Using the EPSON Spool Manager” on page 79.
For Mac OS 9.x, clear any stalled print jobs from the EPSON
Monitor IV. See “Managing print jobs using EPSON Monitor
IV” on page 149.
❏
If the problem persists, turn off the printer and computer.
Make sure the printer’s interface cable is plugged in securely.
