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Epson Stylus Pro 7000 Series, Printer Manual

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Epson Stylus Pro 7000 Series Printer Manual Download Page 115

7-5

Resolving Problems

|

7-5

Solving Operational Problems

If you can’t turn the printer on, if it stops printing unexpectedly, or if 
nothing prints, check the following: 

•

The printer is turned on and the 

Operate

 light is on.

•

The printer is plugged securely into a working electrical outlet that’s not 
controlled by a switch or timer.

•

If you’re using the RIP Station 5100, make sure the interface cable is 
securely connected to the printer and RIP and the RIP is turned on. 
Check the RIP Station 5100 

User Guide

 for additional troubleshooting 

solutions.

If none of these suggestions help, try the solutions below:

Operational problems

Problem

Possible cause

Solution

The printer stops 
printing 
unexpectedly.

If the 

Pause

 light is flashing, the 

printer is performing a maintenance 
procedure or waiting for ink to dry.

Check the display message and lights on the 
control panel. Wait until the 

Pause 

light stops 

flashing.

An error has occurred.

Check the display message and lights on the 
control panel. Follow the instructions for the 
message on page 5-5.

The printer sounds 
like it’s printing, but 
nothing prints.

Print head nozzles are clogged.

Run a nozzle check and cleaning cycle (page 6-1).

Summary of Contents for Stylus Pro 7000 Series

Page 1: ...EPSON Stylus Pro 7000 P r in t e r G u id e ...

Page 2: ...demarks of Electronics for Imaging Inc General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective owners EPSON disclaims any and all rights in those marks The ENERGY STAR emblem does not represent EPA endorsement of any product or service Legal Notices Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purcha...

Page 3: ...ss B digital device Each product marketed is identical to the representative unit tested and found to be compliant with the standards Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted due to quantity production and testing on a statistical basis as required by 47CFR 2 909 Operation is subject to the following two conditions 1 th...

Page 4: ...antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interferen...

Page 5: ...ecking System Requirements 1 7 Installing the Software 1 7 Setting Up Printer Sharing 1 8 Installing the Software and Setting Up Printer Sharing in Windows 1 10 Checking System Requirements 1 10 Installing the Software 1 10 Checking USB Installation Windows 98 1 12 Setting Up Printer Sharing in Windows 95 and 98 1 12 Setting Up Printer Sharing in Windows NT 4 0 1 15 2 Handling Paper Selecting Pape...

Page 6: ...21 Selecting Registered Paper Settings 2 22 3 Printing with EPSON Drivers for Macintosh Choosing Page Setup Options 3 1 Choosing Basic Print Options 3 3 Selecting the Correct Media Type 3 5 Choosing Advanced Print Options 3 6 Color Management Settings 3 8 Managing Print Jobs 3 9 Setting Up Background Printing 3 9 Using Monitor3 3 10 Cancelling Printing 3 12 4 Printing with EPSON Drivers for Window...

Page 7: ...eck 6 1 Running a Cleaning Cycle 6 2 Aligning the Print Head 6 3 Running the Print Head Alignment Utility 6 3 Aligning the Print Head from the Control Panel 6 5 Replacing Ink Cartridges 6 7 Replacing the Paper Cutter Blade 6 9 Removing the Used Cutter Blade 6 9 Installing the New Cutter Blade 6 11 Running the Speed and Progress Utility for Improved Windows Printing 6 12 Cleaning the Printer 6 14 T...

Page 8: ...ing 8 1 Paper 8 2 Printable Area 8 3 Environmental 8 3 Mechanical 8 3 Electrical 8 4 Initialization 8 4 Safety Approvals 8 4 Ink Cartridges 8 5 Parallel Interface 8 6 Forward Channel 8 6 Reverse Channel 8 6 ECP Mode 8 6 USB Interface 8 7 A Configuring the Printer Selecting the Printer s Interface A 2 Configuring the Parallel Interface A 3 Changing the Printer s Code Page Setting A 3 Setting the Co...

Page 9: ...ivity a 10 100 Ethernet card or a high performance EFI Fiery X2 RIP server may be purchased The EPSON RS 5100 server supports a variety of network configurations and protocols with full compatibility for Macintosh Microsoft Windows 98 Windows 95 Windows NT Windows 2000 and UNIX computers The Fiery X2 RIP provides full multitasking for simultaneous spooling Adobe PostScript 3 processing and printin...

Page 10: ...you have the RS 5100 your documentation set includes additional manuals for users and system administrators The RIP Station 5100 Getting Started describes how to unpack the RIP install user software and printer files from the User Software CD ROM and set up printing It also describes how to install printer files via the Internet The RIP Station 5100 User Guide describes how to set printing options...

Page 11: ...EPSON printer drivers and utilities for Windows computers Chapter Chapter Chapter Chapter 5 5 5 5 describes how to monitor the printer s status and respond to error messages on the control panel Chapter 6 Chapter 6 Chapter 6 Chapter 6 gives instructions for cleaning and aligning the print head replacing ink cartridges and the cutter blade and cleaning and transporting the printer Chapter 7 Chapter...

Page 12: ...lp EPSON provides telephone support and information on the installation configuration and operation of professional graphics products through the EPSON PreferredSM Protection Plan Dial 888 377 6611 888 377 6611 888 377 6611 888 377 6611 6 A M to 8 P M Pacific Time Monday through Friday and 7 A M to 4 P M Pacific Time Saturday Before you call Before you call Before you call Before you call make sur...

Page 13: ...GY STAR guidelines for energy efficiency The EPA ENERGY STAR Office Equipment program is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy efficient personal computers monitors printers fax machines and copiers in an effort to reduce air pollution caused by power generation Service Access World Wide Web From the Internet you can reach EPS...

Page 14: ...nes Place the printer and RIP Station 5100 on a flat surface They will not operate properly if they are tilted or at an angle Do not block or cover the openings in the printer case or RIP Station 5100 case or insert objects through the slots Use only the type of power source indicated on the label Connect all equipment to properly grounded power outlets Avoid using outlets on the same circuit as p...

Page 15: ...nge in performance Adjust only those controls that are covered by the operating instructions Ink Cartridge Safety Instructions Do not put your hand inside the printer or touch the cartridges during printing To avoid damaging the printer do not move the print head by hand Under normal circumstances ink will not come out of the cartridge If it does get on your skin wash it off with soap and water If...

Page 16: ... Do not shake an ink cartridge this can cause leakage Before transporting the printer remove the ink cartridges drain the ink lines and install the carriage restraint packing material See Chapter 6 for complete instructions ...

Page 17: ...omputer you can use the Macintosh or Windows printer sharing feature to allow printing over your network This chapter provides instructions for the following Installing the EpsonNet Internal Print Server or FireWire interface card Connecting to the USB interface Connecting to the parallel interface Installing the software and setting up printer sharing on a Macintosh Installing the software and se...

Page 18: ...he power cord is unplugged 2 Use a Phillips head screwdriver to remove the two screws securing the shield plate to the optional interface slot Then lift off the plate Be sure to keep the screws so you can use them if you re install the shield plate Warning To prevent electric shock and avoid damaging the printer do not install an interface card when the printer is turned on or connected to an elec...

Page 19: ... along the slots on both sides of the compartment Push it in firmly to fully insert the connector into the printer s internal socket 5 Secure the interface card in the slot with the two screws included with the card 6 Make sure the printer has been turned off using the Power button Then plug in the power cord 7 To initialize the EpsonNet Internal Print Server turn on the printer while holding down...

Page 20: ...ter unplug the power cord and follow the steps in reverse order Before you can use the EpsonNet Internal Print Server you must configure it for your network protocols and operating system See the EpsonNet Internal Print Server Administrator s Manual for instructions Before you can print you must install the printer software as described on page 1 7 Macintosh or page 1 10 Windows ...

Page 21: ...to the USB port on the back of the printer 2 Connect the other end of the interface cable to the computer s USB port You can t use both the parallel and USB interfaces at the same time When you use the USB interface make sure the printer s parallel interface is set to compatible the default setting See the Appendix for more information You must install the printer software before using the printer...

Page 22: ...lel interface 1 Make sure both the printer and computer are turned off 2 Plug the cable connector securely into the printer s interface Then squeeze the wire clips together until they lock into place on both sides 3 Plug the other end of the cable into the computer s parallel port See page 1 10 for instructions on installing the printer software You must install the software before using the print...

Page 23: ...f your images Installing the Software Before you start turn off all virus protection programs See your anti virus software documentation for instructions Then follow these steps to install the printer software 1 Insert the printer software CD ROM 2 Open the Installer folder and double click the icon Then follow the instructions on the screen 3 When you see the installation complete message click R...

Page 24: ...acintosh that will use it and install the printer software on those Macintosh systems Follow these steps to share a printer connected directly to a Macintosh with other systems on an AppleTalk network 1 Turn on the printer 2 Open the Chooser and click the printer s icon Then select the port to which the printer is connected 3 Click the Setup button You see the following dialog box 4 Check Share th...

Page 25: ...computer from which you want to access the printer open the Chooser click the printer s icon and select the printer port You can only select from the printers connected to your current AppleTalk zone 8 If you see a message requesting a password enter the password for the printer then click OK 9 Select the appropriate Background Printing option then close the Chooser ...

Page 26: ...pending on the size complexity and resolution of your images Installing the Software Make sure any virus protection programs are turned off before you begin Then follow these steps to install your printer software 1 Make sure the printer is connected and turned off then turn on your computer 2 Insert your printer software CD ROM System requirements Component Minimum Recommended Processor i486 25 M...

Page 27: ...n on your printer The printer port configuration starts automatically If you re using the USB interface the USB device driver installation starts automatically If you see an error message your drivers may not be installed correctly For more information see Chapter 7 in this guide or Troubleshooting in the electronic Reference Guide on your printer software CD ROM 5 When you see the installation co...

Page 28: ...N Stylus Pro 7000 If you don t see the correct port displayed see Chapter 7 in this guide or Troubleshooting in the electronic Reference Guide on your printer software CD ROM Setting Up Printer Sharing in Windows 95 and 98 First you need to set up the printer as a shared printer on the computer to which it is connected Then you must specify the network path to the printer from each computer that w...

Page 29: ... Panel double click Printers If you see a message requesting the Windows 95 or 98 CD ROM insert the CD ROM and follow the messages on the screen Restart your computer if requested Then open the Printers folder and continue from step 7 7 Select your printer and choose Sharing from the File menu You see the following 8 Select Shared As enter the printer information as needed then click OK ...

Page 30: ...our network follow these steps 1 On the computer from which you want to access the printer click Start point to Settings and click Printers 2 Double click the Add Printer icon You see the Add Printer Wizard 3 Click Next You see a window like the following 4 Click Network printer then click Next 5 Click Browse You see a window like the following ...

Page 31: ...rinter consult your network administrator First you need to set up the printer as a shared printer on the computer to which it is connected Then you must specify the network path to the printer from each computer that will use it and install the printer software on those computers Setting up your printer as a shared printer Follow these steps to share a printer that is connected directly to your c...

Page 32: ...click OK Accessing the printer through a network To access the printer from another computer on your network follow these steps 1 Install the printer driver on the client computer from the software CD ROM 2 Open the Printer folder from the Control Panel right click your printer s icon then click Properties 3 Click the Ports tab to display the following window ...

Page 33: ...ocal Port then click New Port You see the Port Name dialog box 6 In the text box type the following information name of computer that is connected to the printer name of the shared printer Then click OK 7 Click Close to return to the Ports list 8 Make sure the new port is added and the check box is selected Then click OK ...

Page 34: ...1 18 1 18 Connecting Your Printer and Installing Drivers ...

Page 35: ... types of coated glossy plain paper and other media You can also purchase an optional 3 inch spindle which allows you to use roll paper with a 3 inch core The following table shows the requirements for paper you can use in your printer Always test samples of paper stock in the printer before purchasing large quantities or printing large jobs When you use non EPSON papers or other media you may nee...

Page 36: ...1140 S041071 Letter 8 5 11 in S041062 S041029 S041141 S041072 B 11 17 in S041070 S041044 S041156 S041075 A3 11 7 16 5 in S041068 S041045 S041142 S041073 Super A3 B 13 19 in S041069 S041043 S041143 S041074 A2 16 5 23 4 in S041079 C 17 22 in S041171 B2 20 25 28 7 in S041237 EPSON Stylus Pro 7000 roll media product codes Paper type Product code 24 inch rolls Presentation Matte Paper S041295 Glossy Pa...

Page 37: ...and store it in a cool dry place to avoid a decline in quality Avoid storing media or printouts where they will be exposed to high temperature humidity or direct sunlight Using Roll Paper You can use any roll paper with a 2 inch core up to 24 inches wide With the optional 3 inch spindle you can also use roll paper that has a 3 inch core Switching paper rolls is a simple process This section covers...

Page 38: ...l paper cover and lift out the roll and spindle If the paper is loaded for printing first lower the paper set lever and roll up the paper before you remove the spindle 2 Lay the roll down on a flat surface 3 Loosen the movable paper stop by tapping it with your hand 4 Slide the paper stop off the end of the spindle 5 Remove the roll from the spindle 6 Attach the new paper roll to the spindle paper...

Page 39: ... in the Printer After you have loaded the paper roll onto the spindle you need to insert it into the printer following these steps 1 Open the roll paper cover 2 Make sure the movable paper stop is firmly fixed into the left end of the paper roll ...

Page 40: ...on the spindle so that the white end with the fixed paper stop is on the right Rest the spindle on the groove on top of the printer if necessary 4 Lift the spindle and place it on the mounting brackets inside the printer white black ...

Page 41: ...g Roll Paper for Printing Once the roll paper is attached to the spindle and inserted in the printer you re ready to load it for printing Follow these steps 1 Make sure the printer is turned on Then press the Paper Source button until one of the Roll lights comes on Caution To avoid feeding excess paper through the printer make sure you don t select Sheet when you re using roll paper ...

Page 42: ...es of your pages See page 2 12 for instructions You can also select roll paper settings through your print options which will override the control panel settings See page 3 2 or 4 6 in this manual or the RIP Station 5100 User Guide for more information 2 Make sure the Operate light and Pause light are not flashing Then push the paper set lever all the way down Caution If you re using thick roll pa...

Page 43: ...he paper slot 5 Pull the paper down so it extends all the way through the slot Caution Avoid touching the printable surface of the paper with bare hands Fingerprints may affect print quality TIP If the bottom edge of the paper doesn t come out open the lower cover and pull the paper through ...

Page 44: ...splay If you re using Auto Cut and the edge of the paper is uneven press Cut Eject to recut the edge 8 Press the Pause button The print head moves and the paper feeds into printing position automatically READY appears on the control panel display Even if you don t press Pause the paper and printer will move into printing position automatically after 10 seconds Caution To avoid damaging the printer...

Page 45: ...sing the Auto Cut setting you need to cut the paper manually after your print job is finished Follow these steps 1 If the paper is not positioned correctly press one of the Paper Feed buttons to adjust the paper position Normally you don t need to do this after a print job is finished 2 Press the Paper Source button until the Roll Auto Cut light comes on 3 Press the Cut Eject button The paper is c...

Page 46: ... your print options See Chapter 3 or 4 or the RIP Station 5100 User Guide for more information Setting Default Roll Paper Margins The default margins for roll paper are 12 inch or 3 mm left and right and 59 inch or 15 mm top and bottom You can set all margins to 3 mm or 15 mm However print quality may be affected near the cut edges if you change the top and bottom margins to 3 mm Follow these step...

Page 47: ...t sheets make sure it is rolled up and fastened with the roll paper belt as described on page 2 7 If you re using paper more than 19 inches long or stock more than 0 5 mm thick see the following sections for additional instructions You will not be able to follow the autoload procedure described in this section Before you start make sure the printer is on and roll paper is not loaded for printing T...

Page 48: ...ically after 10 seconds 6 Print your page After it is finished the sheet stays in the printer 7 To remove your printout hold the sheet while pressing the Paper Feed button Using Cut Sheet Paper Longer Than 19 Inches Before you start make sure the printer is on and roll paper is not loaded for printing Then follow these steps 1 Make sure the roll paper cover is closed 2 Press the Paper Source butto...

Page 49: ...y down 4 Feed the sheet into the paper slot until it extends through the slot Align the paper with the two rows of holes 5 Pull the paper set lever all the way up PRESS PAUSE BUTTON appears on the control panel display Caution Avoid touching the printable surface of the paper with bare hands Fingerprints may affect print quality ...

Page 50: ...r other media more than 0 5 mm thick 1 Pull down the paper hammock to catch your printouts in front of the printer when you re using the printer stand Extend the paper guides straight out in front of the printer to keep the stock from bending 2 Press the Paper Source button repeatedly until the Sheet light comes on 3 Make sure the Operate light and Pause light are not flashing Then push the paper ...

Page 51: ...ess the Pause button The print head moves and the paper feeds into printing position automatically READY appears on the control panel Even if you don t press Pause the paper and printer will move into printing position automatically after 10 seconds 8 Print your page After it is finished the page stays in the printer 9 To remove your printout hold it while pressing the Paper Feed button Caution To...

Page 52: ...mind you of the wide setting When you switch paper don t forget to change this setting back to AUTO Turning Off Paper Monitoring Features The printer normally stops and displays an error message if you try to print an image wider than the paper or if paper is fed at an angle You can turn off the paper size check and or paper alignment check if you don t want to use these monitoring features Howeve...

Page 53: ... as they come out This keeps the printouts from getting dirty or wrinkled You can set up the hammock either to catch the paper roll under the printer or let it feed straight out in front of the printer To catch printouts in front of the printer pull down the paper hammock rod until it rests on the floor Note When you print on thick paper set the hammock to catch printouts in front of the printer ...

Page 54: ...2 20 2 20 Handling Paper To catch printouts under the printer lift the hammock rod all the way up If the parts shown below become loose tighten them by hand ...

Page 55: ...ck Drying time determines how long the printer will pause between pages or before cutting Registering Paper Thickness Drying Time and Suction Follow these steps to register a new paper stock 1 Press the SelecType button until PAPER CONFIG MENU appears on the display 2 Press the Item button PAPER NUMBER STD appears on the display 3 If you re registering your first roll or batch of paper press the b...

Page 56: ... appears on the display If you re registering very thin paper press the or button to select the LOW setting Then press the Enter button 9 Press the Pause or SelecType button to exit the Paper Configuration menu Selecting Registered Paper Settings Once you have registered a type of paper or other media you can select it whenever you print on that paper 1 Press the SelecType button until PAPER CONFI...

Page 57: ...Managing print jobs Choosing Page Setup Options Many of the Page Setup options correspond to paper handling features that you can also set through the control panel Software options give you additional settings and override control panel settings Follow these steps to choose Page Setup options 1 Choose Page Setup from the File menu of your application You see the Page Setup dialog box 2 From the P...

Page 58: ...gth is shorter than the printable width of the paper roll Your image will be turned automatically by 90 degrees and printed crosswise This setting is not available for Roll Paper Banner Auto Cut Choose this option if you want the paper to be cut automatically after each page is printed Print Page Line Prints trim lines on the right and bottom edges of your pages Save Roll Paper Saves paper by not ...

Page 59: ...a you re printing on as listed in the table on page 3 5 4 Select Color or Black ink 5 Set the Mode option as follows Click Automatic to have the printer driver analyze the contents of your image or file and make the appropriate printing adjustments If a Quality Speed slider appears in the Mode box set it according to the priorities of your print job Depending on the Media Type setting this slider ...

Page 60: ...e page 5 7 or Chapter 6 for more information Click if you want to reduce your image to fit on the page Click to turn on background printing This lets you use the Monitor3 utility See page 3 9 for more information Click to check your ink levels Click and then click the Preview button to see a preview of your printed image 8 When you re finished choosing print options click Print Custom print job se...

Page 61: ...62 S041068 S041069 S041070 S041071 S041079 Photo Quality Ink Jet Paper Photo Paper S041280 S041156 S041140 S041141 S041142 S041143 Photo Paper Photo Quality Glossy Film S041075 S041074 S041073 S041072 S041071 Photo Quality Glossy Film Poster Board Semi Gloss S041237 Semigloss Photo Paper EPSON Stylus Pro 7000 roll Media Type settings Product name Product code Media Type setting Presentation Matte ...

Page 62: ...page 3 3 2 Click Custom and then click Advanced You see a dialog box like the following 3 Choose the Media Type setting according to the guidelines on page 3 5 Then choose Color or Black ink 4 Choose one of the following Print Quality settings Economy Normal 360dpi Fine 720dpi Superfine 1440dpi The available print quality settings may be limited by the Media Type setting Choose lower quality for f...

Page 63: ... choose from the three Color Adjustment modes as shown in the table on page 3 8 You can also choose from three Gamma settings which control image contrast by modifying the midtones and midlevel grays When you print on EPSON backlight film choose Vivid mode and 10 Saturation PhotoEnhance4 When you choose this configuration you see a sample image that reflects the settings you choose See page 3 8 fo...

Page 64: ...harper images and more vivid colors by automatically adjusting the contrast saturation and brightness Corrects for overall under or over exposure of the original image Vivid Intensifies colors and lightens the midtones and highlights Best for print jobs with non photographic images 1 5 Gamma Produces the same contrast values as earlier EPSON ink jet printers 1 8 Gamma Increases contrast 2 2 Gamma ...

Page 65: ... up background printing 1 Open the Print dialog box as described on page 3 3 2 Click the background printing button You see the following dialog box 3 To turn background printing on click the On button ColorSync Rendering Intent settings Perceptual For photographic images Maintains the relationship between colors as it scales them to fit within your printer s color gamut Saturation For charts and ...

Page 66: ...5 Click OK to save your settings and return to the printer settings dialog box 6 Click Print to print your document If you selected Print at or Hold your document is spooled but held in the print queue until the print time specified or until released using Monitor3 as described in the following section Using Monitor3 The Monitor3 utility lets you prioritize and control your print jobs as well as m...

Page 67: ...Show details arrow at the bottom of the window The Priority list becomes active Click the print job whose priority you want to change Then click the Priority list box and select one of the following settings Normal prints the job in the order it is received Urgent moves the job before Normal priority jobs in the print queue Hold holds the job in the print queue until you re ready to release it for...

Page 68: ...y See page 6 2 for more information about the cleaning utility Cancelling Printing If you need to cancel a print job follow these steps 1 Press the Power button to turn off the printer 2 Do one of the following depending on whether you re using background printing If background printing is turned off hold down the J key on your keyboard and press the period key to cancel the print job If backgroun...

Page 69: ...advanced print options Managing print jobs Choosing Basic Print Options Before you print you need to set basic printing properties The EPSON driver offers automatic settings that optimize print quality and speed when you re using EPSON media You can also choose advanced settings for more control over your printer and color management See page 4 7 for instructions on advanced settings Follow these ...

Page 70: ...d slider appears in the Mode box set it according to the priorities of your print job Depending on the Media Type setting this slider may not appear Click PhotoEnhance to choose from a number of settings designed for low resolution photographs Standard People Nature Soft Focus and Sepia You can also select Digital Camera Correction to correct noise and other flaws common to digital camera images N...

Page 71: ...ghtens the midtones and highlights Best for print jobs with non photographic images ICM Adjusts colors based on your printer s ICC profile using the Image Color Matching system effective in Windows 98 2000 only If you re using an ICM compatible monitor adjusts printed colors to closely match screen colors sRGB Adjusts colors using the small gamut sRGB standard red green blue color space Best for c...

Page 72: ...2 S041068 S041069 S041070 S041071 S041079 Photo Quality Ink Jet Paper Photo Paper S041280 S041156 S041140 S041141 S041142 S041143 Photo Paper Photo Quality Glossy Film S041075 S041074 S041073 S041072 S041071 Photo Quality Glossy Film Poster Board Semi Gloss S041237 Semigloss Photo Paper EPSON Stylus Pro 7000 roll media Type settings Product name Product code Media Type setting Presentation Matte P...

Page 73: ...ist If your image is more than 62 inches long select Roll Paper Banner You can also use this setting to print a series of continuous images without any margin space between them 3 From the Paper Size list select your image size if you re using roll paper or the size of your sheet For paper size equivalents in inches see page 8 2 If your size is not listed select User Defined Then enter the size in...

Page 74: ... Auto Cut Choose this option if you want the paper to be cut automatically after each page is printed Print Page Line Prints trim lines on the right and bottom edges of your pages Save Roll Paper Saves paper by not feeding the blank portion of the last page of your document Applicable in Roll Paper Banner mode only 5 Make the settings you want for Orientation Copies and Printable Area 6 If you wan...

Page 75: ...int with advanced settings 1 Follow steps 1 through 4 on pages 4 1 to 4 2 2 Click Custom and then click the Advanced button that appears on the screen You see a dialog box like the following 3 Choose the Media Type setting according to the guidelines on page 4 2 Then choose Color or Black ink 4 Choose one of the following Print Quality settings Normal 360dpi Fine 720dpi Superfine 1440dpi When you ...

Page 76: ...mage of your file Use with backlight film 6 Choose one of the following Color Management configurations Color Controls This configuration lets you specify individual values for adjusting brightness contrast saturation and CMY inks or choose from the three Color Adjustment modes as shown in the table on page 4 9 You can also choose from three gamma settings which control image contrast by modifying...

Page 77: ... custom settings 8 When you re finished setting advanced printer options click OK Color Management Settings The following tables list the color management settings available when you choose either Color Controls or PhotoEnhance4 Color adjustment modes Automatic Analyzes the color information in your image and optimizes color correction accordingly Photo realistic Produces sharper images and more v...

Page 78: ...ee page 5 10 for information about Status Monitor 3 Using the Progress Meter After you send a print job the progress meter window appears on your screen PhotoEnhance4 settings Tone Lets you choose from Normal for standard tone correction Hard for high contrast Vivid for more intense colors as defined above Sepia Monochrome and None no tone adjustment Effect Lets you choose from 4 special effects a...

Page 79: ...uctions Using the Spool Manager The Spool Manager not available with Windows NT displays the status of your print job files and lets you control them To open spool manager while you re printing click the EPSON Stylus Pro 7000 icon that appears on the taskbar at the bottom of the screen You see the Spool Manager window To cancel pause resume or restart a print job click the job to highlight it then...

Page 80: ...4 12 4 12 Printing with EPSON Drivers for Windows ...

Page 81: ...espond to the lights and messages how to use the status checking features on the control panel and how to use the monitoring software The following information is covered Checking printer status from the control panel Responding to control panel lights and messages Checking printer status from a Macintosh Checking printer status from Windows Checking Printer Status from the Control Panel The print...

Page 82: ...ay and lights come on or flash to indicate various phases of printer operation The following table explains the status messages and lights Status messages Message Light Explanation or response READY Operate light on Printer is ready to print PRINTING Operate light flashing Printer is receiving data INK DRY number MIN Pause light flashing Printer is paused to let ink dry Wait for the number of minu...

Page 83: ... remaining for a number of printer parts The indicators read as follows E F full or full life remaining E F 3 4 full or 3 4 life remaining E F 1 2 full or 1 2 life remaining E F 1 4 full or 1 4 life remaining E F nearly empty or service life near end nn F less than 10 of ink or service life remaining Following is a list of the items displayed Note that all parts on the list except the ink cartridg...

Page 84: ...Press the SelecType button on the control panel Press it repeatedly until you see TEST PRINT MENU on the display 3 Press the Item button until you see STATUS CHECK PRINT on the display 4 Press the Enter button The status check prints The amount of ink left or component life is indicated as follows E F full or full life remaining E F 3 4 full or 3 4 life remaining E F 1 2 full or 1 2 life remaining...

Page 85: ...ight on Paper set lever is down while loading paper Pull the paper set lever up after you load paper LOAD ROLL PAPER LOAD SHEET PAPER Paper Out light on Paper source setting in print options is different from control panel Make sure the right paper is loaded and the paper source setting is the same on the control panel and print options MAINTENANCE REQ error number A printer part will need to be r...

Page 86: ...into the printing position Remove the paper Reload it so that the right and bottom edges are straight and aligned with both rows of holes Image is too wide for the paper loaded in the printer Resize your image or load wider paper Paper is not fully ejected Cut the paper at the paper insertion slot then reload paper PAPER NOT CUT error was cleared Reload paper REMOVE PAPER Paper Out light on Paper ...

Page 87: ... icon SERVICE REQ 00000100 All lights flashing The waste ink system is full Contact EPSON to have the waste ink system replaced TURN PWR OFF AND ON This message appears after you clear a paper jam Turn the printer off and then on again UNABLE TO PRINT You tried to print a test pattern while an error condition was present After 3 seconds the message disappears Press the Pause button to exit SelecTy...

Page 88: ...Printer Monitoring You can configure the way you want the printer to handle error and warning messages ink level checks and print file handling in the Configuration Settings dialog box Follow these steps 1 Click the utility button on the Print or Page Setup dialog box You see the Utility menu 2 Click the Configuration button Click to recheck ink levels ...

Page 89: ...ent to the printer after being stored on your disk prevents print head pausing Normally graphics are sent in rectangular bands When you select this option your Macintosh stores the entire image on its hard drive and then sends it to the printer as a whole recommended only for older Macintosh systems The last two check boxes let you choose to have your software check for errors or low ink levels be...

Page 90: ...printing is monitored Follow these steps to open the utility 1 Access the Main Printer Properties dialog box 2 Click the Utility tab You see the Utility menu 3 Click the EPSON Status Monitor 3 button The following window appears It also opens automatically when an error occurs Click to run Status Monitor 3 Printer status messages appear here If an ink cartridge runs low or out click here to displa...

Page 91: ...our cartridges runs out of ink or if any other problems occur Follow these steps to set monitoring preferences 1 Click Start point to Settings and click Printers Make sure your printer icon appears in the Printers window 2 Right click the Stylus Pro 7000 icon then click Properties 3 Click the Utility tab then click the Speed Progress button You see the Speed Progress dialog box ...

Page 92: ... click the Shortcut Icon checkbox Then select the icon you want to use After you enable the shortcut you can simply click the icon to open the Status Monitor window 7 Select Allow monitoring of shared printers if your printer is shared and you want to let other users monitor it 8 Click OK to save your settings Note After you enable the Status Monitor Shortcut Icon you can right click the icon to d...

Page 93: ...d If any dots are missing you can run a cleaning cycle to clear the nozzles Follow these steps to print a nozzle check 1 Load a sheet of paper in the printer following the instructions on page 2 13 You can print a nozzle check on roll paper but you will use more paper 2 To run a nozzle check from a Macintosh click the utility button on the Print or Page Setup dialog box Then click the Nozzle Check...

Page 94: ...y if print quality declines Always run a nozzle check first to confirm that the head needs cleaning the nozzle check uses only a small amount of ink Follow these steps to run a cleaning cycle 1 Make sure none of the Ink Out lights is on or flashing If so you need to replace the indicated ink cartridge before you can run a cleaning cycle 2 To run the cleaning cycle from a Macintosh click the utilit...

Page 95: ... your prints or vertical lines are not straight you need to align the print head You can use the Print Head Alignment utility if you have the EPSON printer driver installed If not you can align the print head using the control panel For best results use EPSON 24 inch roll paper The process takes about 15 minutes to print 12 patterns of 7 rows each and aligns the print head for all modes and resolu...

Page 96: ...ave printed choose the row number that has the smallest gap in each pattern In the first example below row 4 has the smallest gaps In the second example row 6 has the smallest gaps Note Each pattern consists of seven numbered rows 1 2 3 4 5 6 7 patterns 1 5 7 9 12 patterns 6 8 ...

Page 97: ...ed you can align the print head using the control panel First you print a series of alignment or adjustment patterns Then you determine which numbered row of patterns has the best vertical alignment smallest gaps You enter the information on the control panel to change the print head alignment Follow these steps to align the print head using the control panel 1 Load roll paper in the printer follo...

Page 98: ...et has the smallest gaps Refer to the examples shown on page 6 4 then continue with the following steps to complete the alignment procedure 6 Examine pattern 1 or the pattern you printed and determine which row of lines has the smallest gaps 7 Check the control panel display It should show something like 1 4 indicating that row 4 is selected for pattern 1 8 Use the or button to select the best ali...

Page 99: ...t make sure the printer is on Then follow these steps to replace an ink cartridge 1 Note the color of the Ink Out light that is on or flashing This is the cartridge that you need to replace 2 Open the ink compartment cover Black T460011 Light cyan T465011 Cyan T463011 Light magenta T464011 Magenta T462011 Yellow T461011 Caution For best results use genuine EPSON cartridges and do not refill them D...

Page 100: ... remove it from its package 5 Hold the ink cartridge with the arrow mark face up and pointing to the rear of the printer Then insert the ink cartridge into the slot until the corresponding Ink Out light goes off Warning If ink gets on your hands wash them thoroughly with soap and water If ink gets into your eyes flush them immediately with water Note If you can t insert the cartridge smoothly you ...

Page 101: ... replace the cutter blade you first need to remove the used blade as described in the following section Removing the Used Cutter Blade Make sure the printer is on then follow these steps to remove the blade 1 Press the SelecType button repeatedly until CUTTER REPLACE MENU appears on the display 2 Press the Item button CUT REPLACE EXEC appears on the display 3 Press the Enter button The paper cutte...

Page 102: ...cover by pulling down on the handles 5 When REPLACE CUTTER appears on the display you can open the casing Push in the side pin while turning the paper cutter cover to the right 6 Slowly take your finger off the side pin The paper cutter raises so it can be removed Note Be careful not to let the cutter or the spring coil pop out of the casing ...

Page 103: ...utter Blade After you have removed the used cutter blade you re ready to install the new one Follow these steps 1 Remove the new blade from its package 2 Make sure the spring coil is inside the cutter holder If necessary reinstall the coil 3 Fully insert the new blade into the paper cutter holder in the direction shown below ...

Page 104: ... Speed and Progress Utility for Improved Windows Printing With this utility you can speed up the way your printer driver processes multiple copy print jobs optimize your printer port for the fastest data transfer rate and configure the progress meter To access the Speed Progress dialog box you must open your printer software from the Windows Printers utility as described below 1 Click Start point ...

Page 105: ...e EPSON Printer Port option High speed DMA transfer enabled tells you that you re already using fast DMA transfer mode For higher data transfer rates use DMA transfer lets you know that you can speed up printing by enabling DMA transfers on your system See your electronic Reference Guide for instructions on using DMA transfers if your computer supports them For more information see your computer d...

Page 106: ...ver 5 If you re using the printer stand first remove the paper hammock Then clean away any dust or dirt around the stand using a soft brush 6 If the outer case is dirty clean it with a soft clean cloth dampened with mild detergent Keep the ink cartridge compartment closed to prevent water from getting inside 7 If the area under the roll paper cover accidentally gets soiled with ink wipe it off wit...

Page 107: ...s the Power button to turn off the printer The print head moves to the home far right position TRANSPORT PREP number appears on the display and the Operate light flashes for a few minutes while the ink is drained Then the light goes off and the printer shuts down 3 Remove the following parts Power cord Interface cable Roll paper spindle All paper or other media Push in the paper guides if necessar...

Page 108: ...rs from the left and right sides and keep them in a safe place 6 Have two or more people lift the printer off the stand using the hand grips 7 Keep the printer level while you move it Warning The printer weighs approximately 96 lb 43 5 kg Always have two or more people lift it using the hand grip areas as shown ...

Page 109: ...t distance such as within the same building or facility you can roll the printer on its casters Follow these steps 1 Make sure that the power cord interface cable roll paper spindle and paper are removed and the roll paper cover and lower cover are closed You don t need to remove the ink cartridges 2 Release the front casters and retract the stabilizer knobs 3 Carefully roll the printer to its new...

Page 110: ...e are not covered under the terms of the limited warranty You can monitor the status of the waste ink system through the control panel see page 5 3 or through the Ink Pad number displayed on the nozzle check print see page 6 1 The printer will display the following message on the control panel when the waste ink system is almost full MAINTENANCE REQ 0100 You should call to schedule service at this...

Page 111: ... 5 for more information If you re using the EPSON printer driver and Monitor3 Macintosh or Status Monitor 3 Windows utility check your software for error messages See page 5 7 or page 5 10 for more information If you have the RIP Station 5100 check for error messages on the RIP control panel and in the Fiery Spooler or Web Spooler utilities See the RIP Station 5100 User Guide for more information ...

Page 112: ...nter The data in the print buffer is printed with 16 byte hex data in the left column and corresponding ASCII characters in the right column If the last data is less than 16 bytes you need to press the Pause button to print it 4 After you re finished using hex dump mode press the Power button to turn the printer off and exit maintenance mode Improving Print Quality You can often improve print qual...

Page 113: ...e the Print Mode or Media Type setting is correct for the media you re printing on You re printing on the wrong side of the paper or other media If you re using roll paper make sure it s correctly attached to the spindle See page 2 3 for instructions If you re using a cut sheet make sure the printable side is face up Print head nozzles are clogged Run a nozzle check and cleaning cycle page 6 1 The...

Page 114: ...dia If you re using roll paper make sure it s correctly attached to the spindle See page 2 3 for instructions If you re using a cut sheet make sure the printable side is face up Ink has leaked in the paper path Wipe the paper path area of the printer with a soft clean cloth See page 6 14 for cleaning instructions You re using high speed bi directional printing Turn off the High Speed or Bi Directi...

Page 115: ...n 5100 User Guide for additional troubleshooting solutions If none of these suggestions help try the solutions below Operational problems Problem Possible cause Solution The printer stops printing unexpectedly If the Pause light is flashing the printer is performing a maintenance procedure or waiting for ink to dry Check the display message and lights on the control panel Wait until the Pause ligh...

Page 116: ...ter description and or printer driver software are not set up correctly Make sure your software is installed correctly and the RIP or printer is selected The printer port setting doesn t match the printer connection port Windows Click Start point to Settings and select Printers Right click your printer icon then select Properties Click the Details tab Make sure your printer driver is selected in t...

Page 117: ...PSON Printers then click EPSON Printer Port Uninstall Follow the messages on the screen Your print has incorrect margins Page size or paper size are not set correctly in your application Check the settings in your application Make sure they are within the printer s printable area Paper size is not set correctly in your print options Make sure the Paper Size setting in your print options is correct...

Page 118: ...int Mode or Media Type setting is correct for the media you re printing on You re using the wrong paper configuration setting for non EPSON media Use the control panel to register and select your paper thickness See page 2 21 for instructions The platen gap setting is too narrow Use the control panel to change the setting from AUTO to WIDE See page 2 18 for instructions Color images print in black...

Page 119: ...pecifications Make sure no foreign objects are inside the printer Printing is too slow The resolution or print quality setting in your print options is too high Choose a lower resolution for faster printing Your system doesn t have enough resources Clear space on your hard drive or run a defragmentation utility Don t run too many applications at the same time Turn off virtual memory Add RAM to you...

Page 120: ...nting on Make sure the platen gap setting is correct for the paper or media you re printing on See page 2 18 for more information If you re not using EPSON media make sure you register and select your paper s thickness See page 2 21 for more information Solving Roll Paper Ejection Problems If you are using the printer without the stand tightly wound roll paper may feed out with a curl Extend the p...

Page 121: ... paper gets jammed in the printer printing stops and you see a PAPER JAM message on the control panel display Follow these steps to clear paper jams 1 If roll paper is jammed cut it by hand at the paper slot 2 Make sure the Operate light and Pause light are not flashing then push the paper set lever all the way down to release the jammed paper Pull down the jammed paper ...

Page 122: ...e the Paper Out light is on and LOAD PAPER is displayed on the control panel Then reload your paper When you re not printing on roll paper make sure you secure the roll with the roll paper belt See page 2 7 for more information 6 If you re not going to continue printing make sure the print head is in the home far right position as shown below If it s not turn the printer on wait until the print he...

Page 123: ...Driver Installation If you cancelled the plug and play driver installation before the procedure was completed either the USB printer device driver or the printer driver may be installed incorrectly Follow these steps to check the installation and reinstall the drivers if necessary 1 Turn the printer on Plug the USB cable into the printer and the computer 2 Right click the My Computer icon on your ...

Page 124: ...s the printer driver is not installed correctly If neither USB Printer nor your printer model appears under Other devices click Refresh or unplug the USB cable from the printer then plug it in again 4 Under Other devices select USB Printer or your printer model then click Remove and click OK 5 When the following dialog box appears click OK Then click OK to close the Properties window 6 Unplug the ...

Page 125: ...B hub connect the printer to the first tier of the hub or connect the printer to the computer s USB port directly For Windows systems try reinstalling the USB printer device driver and the printer software First uninstall EPSON Printer Software using the Add Remove Programs utility in the Windows Control Panel then uninstall EPSON USB Printer Devices Next reinstall the software following the steps...

Page 126: ...7 16 7 16 Resolving Problems ...

Page 127: ...imum resolution 1440 dpi 720 dpi Engine reliability Engine reliability Engine reliability Engine reliability Engine life 20 000 A1 images 30 coverage or 5 years Print head life Two billion dots per nozzle Periodic maintenance Waste ink system requires replacement after approximately 12 000 sheets parts and labor not covered under warranty Cutter blade life Approximately 2000 A1 sheets EPSON media ...

Page 128: ...Size Dimensions in inches approximate Dimensions in millimeters Thickness Super A1 24 36 610 914 0 08 to 0 5 mm US D 22 34 559 864 A1 23 4 33 594 841 B2 20 25 28 7 515 728 0 08 to 1 5 mm A2 16 5 23 4 420 594 Super A3 B 13 19 329 483 US C 17 22 432 559 B3 13 9 20 25 364 515 US B ledger 11 17 279 432 A3 11 7 16 5 297 420 B4 9 8 13 9 250 353 A4 8 25 11 7 210 297 Letter 8 5 11 216 279 B5 6 9 9 8 176 2...

Page 129: ...orage Transit stored in shipping container Temperature 50 to 95 F 10 to 35 C 4 to 104 F 20 to 40 C 1 month at 104 F 4 to 140 F 20 to 60 C 120 hours at 140 F Humidity without condensation 20 to 80 RH 20 to 85 RH 5 to 85 RH Height 22 05 inches 560 mm Width 43 31 inches 1100 mm Depth 22 52 inches 572 mm Weight 95 8 lb 43 5 kg without ink cartridges or stand Paper feed method Friction feed roll paper ...

Page 130: ...ts initial state The input data buffer and print buffer are cleared The printer returns to the last default settings Software initialization when the ESC initialize the printer command is received The print buffer is cleared The printer returns to the last default settings Panel button initialization by pressing the Pause button on the control panel for 3 seconds or more The print head is capped A...

Page 131: ... life Cartridge life Cartridge life 2 years from production date Temperature Temperature Temperature Temperature Storage uninstalled 22 to 104 F 30 to 40 C 1 month at 104 F Storage installed 4 to 104 F 20 to 40 C 1 month at 104 F Transit 22 to 140 F 30 to 60 C 1 month at 104 F 120 hours at 140 F Freezing 14 F 10 C ink thaws and is usable after at least 3 hours at 77 F 25 C Dimensions Dimensions Di...

Page 132: ...onnector 57 30360 Amphenol connector or equivalent Synchronization Refer to the IEEE 1284 specification Handshaking Refer to the IEEE 1284 specification Signal level IEEE 1284 Level 1 device Data transmission timing Refer to the IEEE 1284 specification Transmission mode IEEE 1284 ECP mode Adaptable connector 57 30360 Amphenol connector or equivalent Synchronization Refer to the IEEE 1284 specifica...

Page 133: ...sed on Universal Serial Bus Specifications Revision 1 0 Universal Serial Bus Device Class Definition for Printing Devices Version 1 0 Bit rate 12 Mbps full speed device Data encoding NRZI Adaptable connector USB Series B Recommended cable length 6 feet 2 meters ...

Page 134: ...8 8 8 8 8 8 8 8 8 8 Specifications ...

Page 135: ...el interface Changing the printer s code page setting Setting the control panel language Restoring default settings SelecType menus Menu Description For more information see page Printer Setting Configure the printer 2 12 2 18 Test Print Print a nozzle check or status check 6 1 5 4 Printer Status Check ink levels and component life 5 3 Paper Configuration Register paper thickness and drying time a...

Page 136: ...o the printer Follow these steps 1 Press the SelecType button PRINTER SETTING MENU appears on the display 2 Press the Item button repeatedly until INTERFACE AUTO appears on the display This is the default setting Press the button once to select the parallel interface INTERFACE PARA USB appears on the display Continue pressing the button to select the OPTION optional interface You can use the or bu...

Page 137: ...rs on the display This sets the parallel interface to ECP mode 4 Press the Enter button to save your setting 5 Press the SelecType button to exit the Printer Setting menu Changing the Printer s Code Page Setting The printer uses the PC437 code page U S and standard European character sets by default You can use the control panel to change it to the PC850 code page multilingual character sets if ne...

Page 138: ...ppears on the display 2 Press the Item button until LANGUAGE ENGLISH is displayed 3 Press the or button until the language you want is displayed 4 Press the Enter button to select the language 5 Press the Power button to turn the printer off and exit maintenance mode Restoring Default Settings You can erase all SelecType settings you have made and restore them to their default values Follow these ...

Page 139: ... 3 Cleaning cycle running 6 2 to 6 3 Code page setting A 3 Color management Macintosh 3 4 3 7 to 3 9 Windows 4 8 to 4 10 Color problems 7 3 7 8 ColorSync settings 3 7 to 3 9 Configuration settings Macintosh 5 9 Configuring printer A 1 to A 4 Contrast 3 8 Control panel buttons 2 10 5 1 to 5 4 A 1 to A 4 configuring printer A 1 to A 4 default settings 2 12 A 1 to A 4 language setting A 4 lights 5 2 ...

Page 140: ...ion 5 3 Flip Horizontal setting 3 7 4 8 7 7 FTP site EPSON 5 G Gamma setting 3 8 4 9 Graph setting 3 4 4 3 H Hammock paper 2 19 to 2 20 Head Alignment menu 6 5 to 6 6 Head alignment see Print head aligning Head unit print head 5 3 Heavy stock 2 16 to 2 18 Height of printer 8 3 Help EPSON 4 to 5 Hex dump mode 7 2 High Speed copies 5 9 6 13 High Speed setting 3 7 4 8 Humidity requirements 8 3 I ICM ...

Page 141: ...specifications 8 1 Menus SelecType A 1 Menus SelecType see also SelecType menus Messages error 5 5 to 5 7 status 5 2 MicroWeave setting 3 7 4 8 Monitor3 3 10 to 3 12 Monitoring printer control panel 5 1 to 5 7 Macintosh 5 7 to 5 9 Windows 5 10 to 5 12 Motors 5 3 Moving printer 6 15 to 6 17 N Network sharing printer on Macintosh 1 8 to 1 9 Windows 1 12 to 1 17 Nozzle check 6 1 to 6 2 O Operate ligh...

Page 142: ... paper feed motor 5 3 Photoshop color management setting 3 4 4 9 Platen gap setting 2 18 7 3 Poster board 2 2 2 16 to 2 18 3 5 4 4 Power consumption 8 4 Print head aligning 6 3 to 6 6 checking status 5 3 6 1 to 6 3 cleaning 6 2 to 6 3 service life 8 1 Print jobs canceling 3 11 3 12 4 11 5 2 custom settings 3 4 4 3 managing 3 9 to 3 12 4 10 to 4 11 pausing 3 11 4 11 5 2 stalled 7 7 Print quality 7 ...

Page 143: ...Memory Registering non EPSON media 2 21 to 2 22 Resetting printer 5 2 Resolution Macintosh 3 6 specifications 8 1 Windows 4 7 Roll Marg setting 2 12 7 7 Roll paper attaching to spindle 2 3 to 2 4 Auto Cut 2 8 3 2 4 6 Auto Rotate 3 2 4 6 belt 2 7 Cutter Off 2 8 cutting manually 2 11 feed problems 7 9 to 7 12 inserting the spindle 2 5 to 2 7 loading for printing 2 7 to 2 11 Page Line setting 2 8 2 1...

Page 144: ...ing 2 21 to 2 22 Transporting printer 6 15 to 6 17 Trim lines printing control panel 2 8 2 12 Macintosh 3 2 Windows 4 6 Troubleshooting 7 1 to 7 15 U Unit ID number 4 USB interface connecting to 1 5 problems 1 12 7 13 to 7 15 specifications 8 7 Utility menu Macintosh 5 7 6 1 to 6 3 Windows 5 10 6 1 to 6 3 W Waste ink waste ink system 5 3 8 1 Web site EPSON 5 Weight of printer 8 3 Width of printer ...

Page 145: ... 7 7 7 7 Index 7 ...

Page 146: ...1 roll paper cover control panel ink cartridge compartment paper set lever lower cover paper hammock ...

Page 147: ...7 optional interface shield plate AC inlet parallelinterface connector USB interface connector paper set lever ...

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