Troubleshooting
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O
= on,
N
= off,
F
= flashing
EPSON Status Monitor
The EPSON Status Monitor utility provides status messages and
a graphic display showing the current status of the printer.
If a problem occurs while printing, an error message appears in
the Progress Meter window.
When the ink is out, click the
How To
button in the EPSON Status
Monitor or Progress Meter window and EPSON Status Monitor
will lead you step-by-step through the cartridge replacement
procedure.
Running a printer operation check
If you are unable to determine the source of the problem,
performing a printer operation check can help you determine
whether the problem comes from the printer or the computer.
To print a printer operation check page, follow these steps.
F P
F
m
O
H
Carriage error
The print head carriage
is obstructed by jammed
paper or other foreign
material and cannot
return to the home
position.
Turn off the printer. Open the
printer cover and remove any
paper or other obstructions from
the paper path by hand. Then,
turn the printer back on.
If the error does not clear, contact
your dealer.
F P
F
m
F
H
Unknown printer error
An unknown printer error
has occurred.
Turn off the printer and contact
your dealer.