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Epson Stylus Photo 900, Printer Basics Manual

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Epson Stylus Photo 900 Printer Basics Manual Download Page 93

Solving Problems

93

■

If the test page prints, the problem probably lies in your software settings, 
interface cable, or computer, or your software may not be installed correctly.

■

If the test page doesn’t print, you may have a problem with your printer.

Try the suggestions in “Problems and Solutions” on page 94. If nothing works, 
contact your dealer or EPSON as described in “Where To Get Help” on 
page 103.

5. Turn off the printer, reconnect the interface cable, then turn on your printer and 

computer.

Summary of Contents for Stylus Photo 900

Page 1: ... ...

Page 2: ...N Products or EPSON Approved Products by SEIKO EPSON CORPORATION A Note Concerning Responsible Use of Copyrighted Materials Ink jet printers digital cameras and scanners like photocopiers and conventional cameras can be misused by improper copying and reprinting of copyrighted material While some countries laws permit limited copying of copyrighted material in certain circumstances those circumsta...

Page 3: ...ing Special Papers 19 Storing Your Photos 20 PRINTING IN WINDOWS 21 Printing From an Application 22 Selecting Default Settings 24 Customizing Windows Print Settings 25 Selecting the Correct Paper Type 27 Printing Borderless Photos on Cut Sheets 28 PRINTING ON A MACINTOSH 31 Printing with Macintosh OS 8 6 to 9 x 32 Printing with Macintosh OS X 35 Customizing Macintosh Print Settings 38 Macintosh OS...

Page 4: ...59 Printing on Roll Paper 61 Windows 61 Macintosh OS 8 6 to 9 x 63 Macintosh OS X 64 Removing Your Photos and Paper 67 Printing on Card Stock or Matte Board 69 MAINTAINING YOUR PRINTER 73 Cleaning the Print Head 73 Running the Head Cleaning Utility 74 Examining the Nozzle Check Pattern 75 Replacing an Ink Cartridge 76 Checking the Ink Supply 76 Purchasing Ink Cartridges 77 Ink Cartridge Precaution...

Page 5: ...ter Problems 95 Quality Problems 96 Paper Problems 98 CD DVD Printing Problems 99 Miscellaneous Problems 100 Uninstalling and Reinstalling Printer Software 102 Windows 102 Macintosh OS 8 6 to 9 x 102 Macintosh OS X 103 Where To Get Help 103 REQUIREMENTS AND NOTICES 105 Windows System Requirements 105 Macintosh System Requirements 105 Important Safety Instructions 106 Ink Cartridge Safety Instructi...

Page 6: ...6 Contents ...

Page 7: ...lets give you finer shadow detail dazzling highlights and better fill across a wider range of colors Direct CD DVD printing lets you create customized labels with your own photos text and artwork for all the CDs you burn True BorderFree frame ready prints on select 4 6 5 7 8 10 and letter size papers Roll paper feeder enables continuous printing of multiple photos Straight through paper path for t...

Page 8: ...our printer Your photo software includes these great tools EPSON Software Film Factory is a photo management program that lets you organize beautify and print your photos in a flash Supports PRINT Image Matching P I M I and II and Exif Print P I M support not available for Mac OS X P I M II Plug in for Adobe Photoshop lets you retain PRINT Image Matching image quality when you import JPEG files fr...

Page 9: ...ing with Windows or on a Macintosh Printing on CDs and special media Maintaining your printer Solving basic problems Please follow these guidelines throughout Warnings must be followed carefully to avoid bodily injury Cautions must be observed to avoid damage to your equipment Notes contain important information about your printer Tips contain hints for better printing For more details about your ...

Page 10: ...dditional printer details Follow the instructions on the Start Here sheet to install the EPSON Printer Information Center if you haven t already Note You need a browser such as Microsoft Internet Explorer 4 0 or later or Netscape Navigator 3 0 or later to view the manual If you are using a different browser the pages may not display correctly Launching the Animations 1 Double click the EPSON Print...

Page 11: ...a step or skip ahead 4 Click Exit to exit EPSON Print Show Launching the Manual 1 Double click the EPSON Printer Information Center icon on your desktop 2 Click User s Guide You see this screen 3 Click on the topic you want to view Click a topic to view a movie Click a topic ...

Page 12: ...12 Welcome ...

Page 13: ...ial Papers on page 19 For information about loading paper in the manual feed slot see Printing on CDs and Special Media on page 47 Loading Single Sheets 1 Insert your paper against the right edge of the sheet feeder 2 Slide the left edge guide against the paper but not too tightly 3 Open the output tray and its extension Insert paper against the right edge Slide the left edge guide against the pap...

Page 14: ...u can load the following types and sizes of roll paper 1 Remove the tape and protective paper from the end of the roll Then insert the holders into the roll of paper as shown 2 Make sure the end of the paper is cut straight across with 90 corners If the end is cut diagonally you may have problems feeding the paper Paper name Roll sizes EPSON Premium Glossy Photo Paper 4 inches 26 feet 8 3 inches A...

Page 15: ...ll it backward to uncurl it Avoid touching the printable surface of the roll paper 4 Remove any paper that s in the sheet feeder at the top of the printer Then remove the paper support lower the output tray and turn on the printer 5 Make sure the paper thickness lever is set to the position ...

Page 16: ...own or the 8 3 inch slot further on the right 7 Pull out approximately six inches of paper and insert it into the sheet feeder Then slide the left edge guide against the paper but not too tightly 8 Hold the paper in place by the edges and press the roll paper button until the printer feeds the paper automatically 9 To verify that the paper is loaded straight open the printer cover and look into th...

Page 17: ...nobs to roll up the paper Press the roll paper button to clear the paper out error Repeat steps 7 through 9 to reload the paper Loading Envelopes 1 Open the output tray and its extension 2 Load up to 10 envelopes at a time flap edge left printable side up against the right edge of the sheet feeder 3 Slide the left edge guide against the envelopes but not too tightly ...

Page 18: ...lope at a time Select the following settings when printing on envelopes Plain paper as the Type or Media Type setting The correct envelope size as the Size Windows or Paper Size Macintosh setting Landscape as the Orientation setting For instructions on selecting these settings see Printing in Windows on page 21 Printing with Macintosh OS 8 6 to 9 x on page 32 Printing with Macintosh OS X on page 3...

Page 19: ...Photo Quality Ink Jet Paper 65 sheets Photo Quality Ink Jet Cards 30 cards with a support sheet beneath the stack Glossy Photo Paper or Photo Paper 20 sheets Panoramic Photo Paper 1 sheet with a support sheet beneath the sheet Matte Paper Heavyweight Double Sided Matte Paper 20 sheets with a support sheet beneath the stack ColorLife Photo Paper 1 sheet with a support sheet beneath the sheet Double...

Page 20: ...recommends that prints be framed under glass or a protective plastic sleeve to protect them from atmospheric contaminants like humidity cigarette smoke and high levels of ozone As with all photographs keep your prints away from direct sunlight For proper storage EPSON recommends that you keep your prints in a photo album or plastic photo storage box in acid free archival sleeves commonly available...

Page 21: ...ways use genuine EPSON papers and EPSON inks Choose the right printer settings Your printer automatically adjusts itself for each type of paper That s why printer settings are important They tell your printer what kind of paper you re using and what type of print you want Make sure you check your printer settings every time you print See these sections for instructions on selecting printer setting...

Page 22: ...ter settings 1 From the file menu click Print You see a Print window like this one 2 Make sure EPSON Stylus Photo 900 is selected 3 Click the Preferences or Properties button If you see a Setup Printer or Options button click it Then click Preferences or Properties on the next screen Select your printer name here Click here to open your printer software ...

Page 23: ...give you the best combination of quality and speed for most prints For the highest quality Photo RPM on selected papers click the Advanced button on the Main tab Then see Customizing Windows Print Settings on page 25 for instructions on selecting Photo RPM 6 Select the paper Type for the paper you ve loaded See Selecting the Correct Paper Type on page 27 for more information about paper types 7 Se...

Page 24: ...gs only apply to the program you re currently using If you want you can change the Windows default printer settings for all your programs 1 Right click the printer icon in the lower right corner of your screen taskbar 2 Select Printer Settings You see the window shown in Printing From an Application on page 22 3 Select the default settings you want for all your applications then click OK You can s...

Page 25: ...t quality select Photo RPM Please note that printing will take longer in this mode For more information about advanced settings or instructions on saving them as a group so you can reuse them later click the or Help button If you want to use the Advanced screen each time you access your printer settings select the Show this screen first checkbox Select a color management method To choose No Color ...

Page 26: ...ab and continue with step 5 to select layout options 5 Select the following page layout settings as necessary Note For more information on page layout settings click the or Help button 6 Click OK to save your settings then click OK or Print Select multi page document options here and here Select image resizing options here these affect only your printed image Select image position options here Add...

Page 27: ...ts Photo Quality Ink Jet Paper EPSON Matte Paper Heavyweight EPSON Double Sided Matte Paper Matte Paper Heavyweight EPSON Photo Paper EPSON Panoramic Photo Paper Photo Paper EPSON Glossy Photo Paper EPSON All Purpose Glossy Paper EPSON Photo Quality Glossy Paper EPSON Glossy Photo Greeting Cards Glossy Photo Paper EPSON Premium Glossy Photo Paper including roll paper Premium Glossy Photo Paper EPS...

Page 28: ...s photos 1 Start your photo program and open your photo 2 Open the File menu and click Print Then click Properties or Preferences Paper name Sizes Paper type or Media Type setting EPSON Matte Paper Heavyweight 8 10 Letter 8 5 11 inches Matte Paper Heavyweight EPSON Glossy Photo Paper Letter 8 5 11 inches Glossy Photo Paper EPSON Photo Paper Letter 8 5 11 inches Photo Paper EPSON Premium Glossy Pho...

Page 29: ...Paper Glossy Photo Paper Premium Glossy Photo Paper Premium Luster Photo Paper Premium Semigloss Photo Paper 6 Click the Borderless checkbox Read the message and click OK 7 Select your paper Size setting 8 Select Portrait or Landscape as the orientation setting Click OK then click OK or Print Select the type of document you re printing Select your paper Type Select your paper Size Select your docu...

Page 30: ...30 Printing in Windows ...

Page 31: ...s use genuine EPSON papers and EPSON inks Choose the right printer settings Your printer automatically adjusts itself for each type of paper That s why printer settings are important They tell your printer what kind of paper you re using and what type of print you want Make sure you check your printer settings every time you print See these sections for instructions on selecting printer settings P...

Page 32: ...ile menu select Page Setup Select the following settings 2 Click OK to close the Page Setup window 3 From the File menu select Print You see a window like this one Make sure you see SP 900 Select your paper size Select your paper source Select your document or image orientation Select the type of paper you re using Select Color or Black Ink Select higher quality or faster printing Select Automatic...

Page 33: ...aper types Note The Quality setting on this screen gives you the best combination of quality and print speed for most prints For the highest print quality Photo RPM on selected papers click Custom then click the Advanced button and see Customizing Macintosh Print Settings on page 38 for instructions on selecting Photo RPM 5 You can also do the following Click to reduce enlarge your printed image p...

Page 34: ...u in the upper right corner of your screen You see the EPSON Monitor window Note If you re not using background printing and you need to cancel printing hold down the key and press the period key Click to check ink levels Select your print job then click here to cancel printing Click here to show or hide the print settings ...

Page 35: ...llowing settings 2 Select your printer from the Format for drop down list Tip To print with minimized margins feature select Stylus Photo 900 Standard Minimize Margins from the Format for list Make sure you choose the same option as the printer setting in the Print window Caution When printing non borderless print jobs using a custom page size make sure the selected size matches the paper you load...

Page 36: ...about printer settings click the Help button The Quality setting on this screen gives you the best combination of quality and print speed for most prints For the highest print quality Photo RPM on selected papers click Custom then click the Advanced button and see Customizing Macintosh Print Settings on page 38 Select Print Settings from the list Select the same printer name you chose in step 2 Se...

Page 37: ...om Setting OS X 10 1 x only to save your selections for future use OS X 10 2 x select Save As from the Presets pull down menu instead 9 Click Print 10 To monitor the progress of your print job click the Print Center icon when it appears in the dock on the bottom of your desktop With OS X 10 2 x double click Stylus Photo 900 in the Printer List window You see a screen like this 11 Monitor the progr...

Page 38: ... Custom then click the Custom Settings list to open it Note For more information on custom settings click the button 2 If you re finished selecting custom settings click Print to print your document To select more custom settings go to step 3 3 To access advanced settings click Custom then click Advanced Click Custom then choose Economy to save ink on plain paper or ColorSync to match printed colo...

Page 39: ... longer in this mode For more information on advanced settings or instructions on saving them as a group so you can reuse them later click the button 5 Click OK to save your settings then click Print Click here to select Photo RPM 5760 720 for the best print quality on certain paper types Select various print options here Select color management settings here ...

Page 40: ...rinter settings window click Custom then click the Custom Settings list to open it 2 If you re finished selecting custom settings click Print to print your document To select more custom settings go to step 3 3 To access advanced settings click Advanced Settings Click Custom then choose Economy to save ink on plain paper or ColorSync to match printed colors with compatible device colors ...

Page 41: ...n this mode For more information on advanced settings or instructions on saving them as a group so you can reuse them later click Help 5 Click Print Click here to select Photo RPM 5760 720 for the best print quality on certain paper types Select various print options here To select color management settings select Color Management from the Print Settings pull down menu ...

Page 42: ...o Quality Self Adhesive Sheets Photo Quality Ink Jet Paper EPSON Matte Paper Heavyweight EPSON Double Sided Matte Paper Matte Paper Heavyweight EPSON Photo Paper EPSON Panoramic Photo Paper Photo Paper EPSON Glossy Photo Paper EPSON Photo Quality Glossy Paper EPSON Glossy Photo Greeting Cards Glossy Photo Paper EPSON Premium Glossy Photo Paper Premium Glossy Photo Paper EPSON Premium Luster Photo ...

Page 43: ...ons for instructions on selecting printer settings Macintosh OS 8 6 to 9 x on page 44 Macintosh OS X on page 45 Paper name Sizes Paper type or Media Type setting EPSON Matte Paper Heavyweight 8 10 Letter 8 5 11 inches Matte Paper Heavyweight EPSON Glossy Photo Paper Letter 8 5 11 inches Glossy Photo Paper EPSON Photo Paper Letter 8 5 11 inches Photo Paper EPSON Premium Glossy Photo Paper 4 6 5 7 8...

Page 44: ...box Read the message and click OK 6 Select Portrait or Landscape as the orientation setting 7 When you have finished making page setup settings click OK 8 Open the File menu and click Print 9 Select one of the following Media Types Matte Paper Heavyweight Photo Paper Glossy Photo Paper Premium Glossy Photo Paper Premium Luster Photo Paper Premium Semigloss Photo Paper 10 Select Quality for higher ...

Page 45: ...00 Sheet Feeder Borderless in the Format for drop down list Caution When printing borderless photos select one of the supported paper sizes listed in the table on page 43 never select a custom or unsupported paper size or ink may spray inside your printer 4 Select your Paper Size 5 Select your document or image orientation 6 Click OK Select Stylus Photo 900 Sheet Feeder Borderless ...

Page 46: ...printer that you selected in step 3 9 Select Print Settings from the list 10 Select one of the following Media Types Matte Paper Heavyweight Photo Paper Glossy Photo Paper Premium Glossy Photo Paper Premium Luster Photo Paper Premium Semigloss Photo Paper 11 Select Quality for higher quality or Speed for faster printing using the slider 12 Click Print Select Stylus Photo 900 Sheet Feeder Borderles...

Page 47: ...tte Board on page 69 Printing on CDs and DVDs Your printer includes a special tray that lets you print customized text graphics and photos directly on any ink jet printable CD or DVD The EPSON Print CD software makes it easy to import your own photos add text and modify your designs with a variety of special effects You can print on both regular 12 cm CDs and 8 cm mini CDs Caution Thermal printabl...

Page 48: ...ge 57 Adjusting the Print Density on page 59 Cleaning the Roller Before you print on CDs or DVDs it s a good idea to clean the roller inside the printer You can do this by feeding and ejecting several sheets of plain paper 1 Make sure the printer is turned on and letter size paper is loaded 2 Press the paper button to feed the paper into the printer 3 Press the paper button again to eject the pape...

Page 49: ...images included with the program Note EPSON Print CD software is not available for Mac OS X The easiest way to create your own design is to start with an existing file and then personalize it for your own use 1 Start EPSON Print CD 2 Click the Open icon or select Open from the File menu 3 Select Sample1 ec2 and click OK Windows or sample01 and click Open Macintosh You see the Midnight Music CD on ...

Page 50: ...ow like the following 5 Click Select Image Windows or Select Background Macintosh You see the following 6 Select one of the images included with the program and click OK Windows or Open Macintosh You can also click the TWAIN button to scan in an image or download one from your digital camera Windows Macintosh Click here to select a new background image Windows Macintosh ...

Page 51: ...il images of all the files in the folder Select your image and click OK Macintosh Locate the folder where your images are stored then select the one you want and click Open 7 If you want to modify the template or enhance your image click Image Adjustment Windows or use any of the available editing features Macintosh You can adjust the brightness contrast and gamma or apply mosaic blur or special c...

Page 52: ...ject Settings palettes 9 To curve a single line of text click the text then drag the red handle up or down 10 When you re finished choose Save as from the File menu to save your file Note To check your design it s a good idea to print it on a sheet of plain paper before printing on a CD or DVD Make sure you have plain paper loaded in the printer then follow the instructions in Printing Your Design...

Page 53: ...ll sample then wait a day and check the quality to make sure it is satisfactory If you want to check the print position or color see the instructions for Adjusting the Print Position on page 57 and Adjusting the Print Density on page 59 Before you insert a CD or DVD make sure the printer is turned on Otherwise the disc may not be positioned correctly Then follow these steps 1 Push in the output tr...

Page 54: ...54 Printing on CDs and Special Media 3 Place the CD or DVD on the CD tray with the white or printable side face up 4 Slide the edge guide to the right to make room for the tray ...

Page 55: ... the tray against the left side of the feeder 6 Open the printer cover and push the tray into the printer aligning the white line on the tray with the edges of the printer rollers 7 Slide the edge guide against the tray White line Printer rollers ...

Page 56: ...gn below to print with EPSON Print CD Printing Your Design After you have created your design and loaded a CD or DVD you re ready to print 1 Open the File menu and select Printer Settings Windows or Page Setup Macintosh 2 Make sure your EPSON Stylus Photo 900 is selected and the Paper Source is set to Manual or Manual Feed Macintosh Windows Select the Manual or Manual Feed paper source ...

Page 57: ... move the paper thickness lever during printing this could damage your printer If you want to check the print position or color see the instructions for Adjusting the Print Position on page 57 and Adjusting the Print Density on page 59 Adjusting the Print Position If your printed images and text are not centered or positioned the way you want you may need to adjust the printing position Use the bl...

Page 58: ...enu or click the Print button You see this screen 5 Select Print Position Confirmation or Check Pattern and click OK Windows or Print Macintosh The confirmation pattern is printed on the check disk or CD 6 Remove the check disk or CD and measure the distance from the edge of the hole to the small cross marks distances labeled A and B as shown You ll need a millimeter ruler for these measurements M...

Page 59: ...printed CDs or DVDs you may need to adjust the color saturation or ink density CDs from different manufacturers may absorb ink differently so you may need to adjust the density for each type of disc Follow these instructions to print a color saturation check pattern and then make adjustments as necessary 1 Insert a test CD or DVD for printing as described on page 53 2 Start EPSON Print CD 3 Follow...

Page 60: ...isc Each pattern is printed in a different location After the first pattern is printed adjust the setting then repeat steps 4 through 6 selecting Second or Second Time to print the second pattern If you want to try a third Color Correction setting you can repeat steps 4 through 6 again and select Third or Third Time 7 Remove the CD or DVD and let it dry for at least 24 hours Then check the saturat...

Page 61: ... in the next sections to select your roll paper settings in Windows or Macintosh Windows below Macintosh OS 8 6 to 9 x on page 63 Macintosh OS X on page 64 Removing Your Photos and Paper on page 67 Windows 1 Open your photo file and resize it as necessary 2 Open the File menu and click Print 3 Click Properties or Preferences You see this screen 4 Choose Photo or Best Photo as the Quality Type ...

Page 62: ...d Cut Sheet Mode Prints multi page documents as individual pages When the Print page frame option is checked the printer prints a dashed line between each page 7 Click Borderless if you want to print borderless photos 8 Select one of the following as the paper Type depending on the paper you re using Premium Glossy Photo Paper Premium Semigloss Photo Paper Premium Luster Photo Paper 9 Select the p...

Page 63: ... Options Banner Mode Makes multi page documents print as one large page When the Save roll paper option is checked the printer stops printing after the last word or image is printed Cut Sheet Mode Prints multi page documents as individual pages When the Print page frame option is checked the printer prints a dashed line between each page 7 Click OK 8 Open the file menu and select Print 9 Select on...

Page 64: ...p You see this screen 3 Select Stylus Photo 900 Roll Paper in the Format for drop down list To print borderless photos select Stylus Photo 900 Roll Paper Borderless or Stylus Photo 900 Roll Paper Borderless Banner Caution When printing photos on roll paper using a custom paper size make sure the selected size is within the printable area for your printer For example never choose a size wider than ...

Page 65: ...he Printer drop down list If you selected a different Roll Paper option make sure you select the same one as you chose in step 3 Note Make sure you chose the same printer that you selected in step 3 8 Select Roll Paper Options from the drop down list You see this window Select the same printer name you chose in step 3 ...

Page 66: ... page documents as individual pages When the Print page frame option is checked the printer prints a dashed line between each page 10 Select Print Settings from the list 11 Select one of the following as the Media Type depending on the paper you re using Premium Glossy Photo Paper Premium Semigloss Photo Paper Premium Luster Photo Paper 12 Select Quality for higher print quality or Speed for faste...

Page 67: ...o the cutting position 2 Cut the paper along the dotted line being careful not to pull the paper as you cut it 3 When you re finished printing on roll paper you need to unload it from the printer Press and hold the roll paper button for three seconds The paper feeds backwards out of the printer You can also set the paper thickness lever to the manual feed position then turn the knobs to roll up th...

Page 68: ...red paper light 5 Pull the roll paper holder out of its mounting slots and remove the roll paper from the holder 6 Return the unused roll to its original package Store your printouts in resealable plastic bags photo albums or glass covered picture frames Keep both printed and unused roll paper away from high temperatures humidity and direct sunlight ...

Page 69: ...nch or 51 mil thick in the following sizes letter legal or A4 size Before you start remove the paper support Then turn the printer on The printer must be on to load card stock correctly 1 Push in the output tray extension but leave the tray open 2 Set the paper thickness lever to the position The paper light begins flashing rapidly 3 Slide the edge guide to the right to make room for the card stoc...

Page 70: ...et of card stock against the left side of the manual feed slot with the side you want to print on facing up 5 Slide the card stock into the printer until the leading edge is 1 cm 0 4 inches from the gray rollers 6 Slide the edge guide against the card stock 1 cm Printer rollers ...

Page 71: ...nd press the button to feed the card stock into the printer Note If the paper light flashes make sure the paper thickness lever is set correctly then press the button again 9 Before you print make sure you select Manual or Manual Feed as the paper source in your printer software see Printing in Windows on page 21 or Printing on a Macintosh on page 31 When you re finished printing on card stock mak...

Page 72: ...72 Printing on CDs and Special Media ...

Page 73: ...outs are unexpectedly light or dots or lines are missing you may need to clean the print head This unclogs the nozzles so they can deliver ink properly Print head cleaning uses ink so clean it only if quality declines This section explains how to clean the print head using the Head Cleaning utility You can also clean the print head by holding down the button on the printer for three seconds This o...

Page 74: ...d Cleaning button Macintosh OS X Open the Applications folder and select EPSON Printer Utility Select SP 900 in the printer list click OK and select Head Cleaning 3 Follow the instructions on the screen to clean the print head Cleaning takes about 45 seconds The printer makes noise and the green power light flashes Caution Never turn off the printer while the green power light is flashing unless t...

Page 75: ...ning three or four times refer to Problems and Solutions on page 94 You can also turn the printer off and wait overnight this allows any dried ink to soften and then try cleaning the print head again Examining the Nozzle Check Pattern Examine the nozzle check pattern you printed Each staggered line should be solid with no gaps as shown If your printout looks okay you re done If you see any gaps as...

Page 76: ...than six months old you may need to replace it if printouts don t look their best If the quality doesn t improve after cleaning and aligning the print head you can replace the cartridge even if the red ink light is off Checking the Ink Supply To check your ink supply do the following Windows Double click the icon on the Windows taskbar You see a window like this Macintosh OS 8 6 to 9 x From the Fi...

Page 77: ...e EPSON ink cartridges and do not refill them Other products may cause damage to your printer not covered by EPSON s warranty When you need new ink cartridges contact your dealer or call the EPSON Store at 800 873 7766 or visit www epsonstore com U S sales only In Canada please call 800 463 7766 for dealer referral Ink cartridge Part number Black T007201 Color T009201 Click a cartridge image to di...

Page 78: ... cartridge you cannot print if one is empty Leave the empty cartridge installed in the printer until you have obtained a replacement Otherwise the ink remaining in the print head nozzles may dry out Removing and Installing Ink Cartridges Be sure you have a new ink cartridge before you begin Once you start replacing a cartridge you must complete all the steps in one session 1 Make sure the printer ...

Page 79: ...r to find out which cartridge is out of ink See Checking the Ink Supply on page 76 for more information The color cartridge is on the right and the black is on the left 3 Pull up the ink cartridge clamp The cartridge rises up from its holder 4 Lift the cartridge out of the printer and dispose of it carefully 5 Remove the new cartridge from its package Then remove only the yellow tape seal on top C...

Page 80: ...dge tabs under the hooks you may damage the clamp when you close it 7 Press down firmly on the ink cartridge clamp until it snaps in place 8 If you need to replace the other ink cartridge repeat steps 3 through 7 before continuing with step 9 9 Close the printer cover and press the ink button The printer begins charging the ink delivery system Hooks ...

Page 81: ...lines or you see light or dark horizontal banding you may need to align the print head 1 Turn on the printer 2 Load several sheets of paper 3 Windows Right click the printer icon on your taskbar in the lower right corner of your screen Select Print Head Alignment Macintosh OS 8 6 to 9 x From the File menu select Page Setup or Print Click the Utility button then click the Print Head Alignment butto...

Page 82: ...attern each for rows 1 through 3 Enter the number of the best pattern for each row in the corresponding boxes on the screen Then click Next If you can t find an aligned pattern choose the one that s closest to being aligned Then click Realignment to print another test page and repeat this step 6 After you click Next you see this window 7 Click Print to print the first pattern on the next test page...

Page 83: ... it prints remove and reload the test page as shown with pattern row 1 on the right 9 Click Print again to print the second test pattern 10 On the test page select a box for columns 1 and 2 that does not contain any light or dark banding ...

Page 84: ...ther test page and repeat steps 6 through 11 Cleaning the Printer To keep your printer working at its best you should clean it several times a year 1 Turn off the printer unplug the power cord and disconnect the cable 2 Remove all the paper then use a soft brush to clean the sheet feeder 3 If the outer case or inside of the sheet feeder is dirty clean it with a soft cloth dampened with mild deterg...

Page 85: ...inside the printer Transporting the Printer If you need to ship your printer you must prepare it for transportation in its original box or one of a similar size Caution To avoid damage always leave the ink cartridges installed when transporting the printer 1 Open the printer cover and turn on the printer Wait until the print head locks in the far right position then turn off the printer 2 Unplug t...

Page 86: ... cover push in the output tray extension then close the output tray 6 Repack the printer and its attachments in the original box using the protective materials that came with them Keep the printer level as you transport it After transporting the printer remove the plastic insert or tape securing the print head and test your printer If you notice a decline in print quality clean the print head see ...

Page 87: ...p connected to your computer and turned on as described on the Start Here sheet Installation takes place in several phases Follow the instructions in the two sections below first to install your printer driver and then to install additional software Installing Your Printer Driver 1 Make sure your printer is connected and turned on Then turn on your Macintosh 2 Insert the EPSON CD ROM in your CD RO...

Page 88: ... follow the instructions on the screen to install it on your desktop 3 Click Photo Software and click the button for each program to learn more about it If you want the program click Install and follow the instructions on the screen Then click Back to return to the Photo Software menu Note If you see a message about installing QuickTime click Yes and follow the instructions on the screen You don t...

Page 89: ... Problems on page 95 Quality Problems on page 96 Paper Problems on page 98 CD DVD Printing Problems on page 99 Miscellaneous Problems on page 100 Uninstalling and Reinstalling Printer Software on page 102 Where To Get Help on page 103 Tip It s a good idea to check EPSON s support web site periodically for free updates to your printer driver Visit http support epson com Download instructions are po...

Page 90: ...r button Ink button Paper button Power button Paper support Sheet feeder Edge guide Output tray Output tray extension Printer cover Manual feed edge guide Manual feed slot Paper thickness lever Parallel interface USB interface Roll paper holders ...

Page 91: ...n reload it to continue printing see Removing Your Photos and Paper on page 67 Red paper light flashes quickly The paper thickness lever is set incorrectly Set the paper thickness lever to the correct setting for the paper that you loaded in the printer See Loading Paper on page 13 for instructions Red ink light flashes One of the cartridges is low on ink Check the message that appears on your scr...

Page 92: ...s gaps you need to clean the print head as described on page 73 Green power light is off red paper and red ink lights flashing alternately Paper may be blocking movement of the print head Turn off the printer then open the cover and remove any jammed paper or other foreign objects Turn the printer back on again If the lights are still on contact your dealer or EPSON as described in Where To Get He...

Page 93: ...may not be installed correctly If the test page doesn t print you may have a problem with your printer Try the suggestions in Problems and Solutions on page 94 If nothing works contact your dealer or EPSON as described in Where To Get Help on page 103 5 Turn off the printer reconnect the interface cable then turn on your printer and computer ...

Page 94: ...allation steps on the Start Here sheet or page 87 Mac OS 8 6 to 9 x and make sure your system meets the requirements on page 105 Close other programs including screen savers and virus protectors and install again If the SP 900 icon doesn t appear in the Macintosh Chooser you may have an extension conflict Turn off any unnecessary extensions and restart If you see an error message with Windows 2000...

Page 95: ...er makes noise when you turn it on or after it has been sitting for awhile Your printer is performing routine maintenance Printing is too slow Make sure your system meets the system requirements listed on page 105 If you re printing a high resolution image you need more than the minimum requirements You may also need to Clear space on your hard drive or run a defragmentation utility Close open pro...

Page 96: ... paper is face up The ink cartridges may need replacing see page 76 Try using Automatic mode Macintosh only See Printing on a Macintosh on page 31 for instructions Align the print head as described on page 81 Make sure Maximum Windows Minimize Margins Macintosh 8 6 to 9 x or Stylus Photo 900 Standard Minimize Margins Macintosh OS X is not selected Banding may occur in the expanded area Your print ...

Page 97: ...d dirty or loaded face down If it is load new paper face up For best results use genuine EPSON paper Your printout is grainy Use a higher quality paper or select a higher Quality Type or Print Quality setting see Printing in Windows on page 21 or Printing on a Macintosh on page 31 Align the print head as described on page 81 Increase the image resolution or print it in a smaller size see your soft...

Page 98: ...he paper button to eject the paper then select the correct paper size If it s wrinkled when it ejects the paper may be damp or too thin Load new paper Paper sheets don t feed correctly or jam in the printer If paper doesn t feed or multiple pages feed remove it from the sheet feeder Fan the edges of the sheets reload them against the right side of the feeder and slide the edge guide snugly but not...

Page 99: ...r repeat if necessary to back it all the way out If the paper light is on press the paper button to turn it off Reload the paper as described in Loading Roll Paper on page 14 CD DVD Printing Problems Images and text are not centered on the CD DVD Adjust the print position as described in Adjusting the Print Position on page 57 Ink smears on the CD DVD or printing is too light Adjust the print dens...

Page 100: ...ly connected at both ends and meets the system requirements on page 105 Make sure your printer is selected in the Print window Windows is the active printer in the Chooser Macintosh OS 8 6 to 9 x or is selected in the Format for drop down list on the Page Setup window and Printer drop down list on the Print window Macintosh OS X If you re using a switch box or USB hub with your printer connect the...

Page 101: ...page 28 or page 43 or Printing on Roll Paper on page 61 Too many copies are printing Make sure that the Copies option in your printer software or program is not set for multiple copies Image size position is incorrect Make sure the paper and layout options are set correctly If you re using Macintosh OS X make sure you choose the same printer in the Page setup window and the Print window ...

Page 102: ...tions 4 Restart your computer then see the Start Here sheet to reinstall your software Note If you uninstall the EPSON Printer Software or P I M II Plug In the ICC color profiles are also uninstalled You must reinstall the profiles from the CD ROM Macintosh OS 8 6 to 9 x 1 Insert your printer software CD ROM 2 Double click EPSON on your desktop then double click EPSON in the folder that opens The ...

Page 103: ...ough Friday Toll or long distance charges may apply Please have the following information ready Product name EPSON Stylus Photo 900 Product serial number located on the back of the printer and on its box Proof of purchase such as a store receipt and date of purchase Service Access World Wide Web From the Internet you can reach EPSON Support at http support epson com At this site you can download d...

Page 104: ... operating system version Description of the problem You can purchase ink cartridges paper manuals and accessories from the EPSON Store at 800 873 7766 or visit www epsonstore com U S sales only In Canada please call 800 463 7766 for dealer referral ...

Page 105: ...g Parallel connection a high speed bidirectional IEEE 1284 compliant parallel cable 6 to 10 feet long with a D SUB 25 pin male connector computer end and a 36 pin Centronics compatible connector printer end Macintosh System Requirements To use your printer and its software your system should have An Apple iMac or eMac series Power Macintosh G3 or G4 PowerBook or iBook Mac OS 8 6 through 9 x or OS ...

Page 106: ...idity shocks or vibrations or dust Leave enough room around the printer for sufficient ventilation leaving at least 3 9 inches between the back of the printer and the wall Do not place the printer near a radiator or heating vent or in direct sunlight Place the printer on a flat stable surface that extends beyond the printer base in all directions The printer will not operate properly if it is tilt...

Page 107: ...nging an ink cartridge inside from a cold storage site allow it to warm up at room temperature for at least three hours before using it Do not shake an ink cartridge after removing it from its package this can cause leakage Do not remove or tear the label on an ink cartridge this can cause leakage Do not dismantle the ink cartridges or try to refill them This could damage the print head Do not tou...

Page 108: ...he following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the ...

Page 109: ... be expected to be within the variation accepted due to quantity production and testing on a statistical basis as required by 47CFR 2 909 Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Trade Name EPSON Type of Product Ink Jet Print...

Page 110: ...t you to send your printer to EPSON or its authorized service center where the printer will be fixed and sent back to you You are responsible for packing the printer and for all costs to and from the EPSON authorized service center When warranty service involves the exchange of the printer or a part the item replaced becomes EPSON property The replacement printer or part may be new or refurbished ...

Page 111: ... NEITHER EPSON AMERICA INC NOR ITS AFFILIATES SHALL BE LIABLE FOR ANY LOSS INCONVENIENCE OR DAMAGE INCLUDING DIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OR INABILITY TO USE THE EPSON PRODUCT WHETHER RESULTING FROM BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY In Canada warranties include both warranties and conditions Some jurisdictions do not allow limitations on how ...

Page 112: ...112 Requirements and Notices ...

Page 113: ... 10 Buttons 90 to 92 C Cable printer 105 Cancelling printing Macintosh OS 8 6 to 9 x 34 Macintosh OS X 37 Windows 24 Card stock printing on 69 to 71 CDs adjusting print density 59 to 60 adjusting print position 57 to 59 designing 49 to 52 inserting in printer 53 to 56 ordering 47 printing on 47 to 60 printing problems 99 Characters incorrect 100 Checking printer 92 to 93 Chooser Macintosh 32 88 10...

Page 114: ...5 G Gamma setting 25 Gamma settings 39 Glossy Photo Paper 19 27 28 29 42 43 44 46 Grainy prints 97 Greeting Cards Glossy Photo 19 27 42 H Head Cleaning utility 74 to 75 Heavy stock printing on 69 to 71 Help EPSON 103 to 104 High Speed setting 95 96 I ICM Image Color Management setting 25 98 Incorrect characters 100 colors 97 margins 100 Ink cartridge level of ink in 24 33 76 to 77 ordering 77 prob...

Page 115: ...6 N Network printing 94 Noise printer 94 95 Nozzle Check 92 to 93 O Orientation setting envelopes 18 Macintosh OS 8 6 to 9 x 44 Macintosh OS X 45 Windows 23 29 P Page Setup Macintosh 32 35 Paper EPSON 19 27 42 feeding problems 98 heavy stock 69 to 71 loading in manual feed slot 69 to 71 loading in sheet feeder 13 to 14 28 43 thick 69 to 71 thickness lever 18 53 to 56 69 to 71 Paper Size setting en...

Page 116: ...nformation Center 8 10 to 11 Printing advanced 25 to 26 38 to 41 CDs and DVDs 47 to 60 controlling 24 34 37 Macintosh OS 8 6 to 9 x basic 32 to 34 Macintosh OS X basic 35 to 37 Windows basic 22 to 24 with custom settings Macintosh 38 to 41 with custom settings Windows 25 to 26 Problems CD DVD printing 99 diagnosing 91 to 93 installing software 94 miscellaneous 100 to 101 paper feeding 98 to 99 pri...

Page 117: ...per 69 to 71 98 Thickness lever paper 18 53 to 56 69 to 71 Transfer paper 19 27 42 Transparencies 19 27 42 Transporting printer 85 to 86 Troubleshooting 89 to 104 Tutorials Print Show 10 to 11 Type setting 23 U Uninstalling software 102 to 103 USB 94 95 105 User s Guide 8 11 Utilities Head Cleaning 74 to 75 Nozzle Check 74 to 75 Print Head Alignment 81 to 84 W Warranty 110 to 111 Watermark 26 33 W...

Page 118: ...118 Index ...

Page 119: ... With its 10 mil thickness and soft gloss finish this instant drying paper has the appearance of a traditional photograph Offering vibrant colors and rich blacks it delivers outstanding image quality and is ideal for all color photographic applications Available in both 4 inch rolls and letter size cut sheets Matte Paper Heavyweight Heavyweight bright white ultra smooth coated paper with a matte f...

Page 120: ...23 inches S041145 EPSON ColorLife Photo Paper Letter 8 5 x 11 inches S041500 EPSON Double Sided Matte Paper Letter 8 5 x 11 inches S041568 EPSON Matte Paper Heavyweight Letter 8 5 x 11 inches S041257 EPSON Premium Glossy Photo Paper Letter 8 5 x 11 inches S041286 S041667 4 x 6 inches borderless S041682 5 x 7 inches borderless S041464 4 inches x 26 feet roll S041302 8 3 inches x 32 8 feet roll S041...

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