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Troubleshooting
10-11
R4C706
long.bk
Rev. C
A5 size
TRBLE.FM
7/19/01
R
Proof Sign-off:
T.Kubota CRE Nakano
N.Nomoto
editorname
❏
Make sure that the Media Type setting selected in the printer
software is appropriate for the type of media that is loaded in
the printer.
Incorrect or missing colors
Try one or more of these solutions:
❏
Change the Ink setting in your printer software to
Color
. For
instructions, see “Using the Automatic mode” on page 5-10
for Windows or “Using the Automatic mode” on page 7-127
for Macintosh.
❏
Adjust the color settings in your application or in your printer
software’s Advanced dialog box. For instructions, see
“Making Advanced settings” on page 5-13 for Windows or
“Making the Advanced settings” on page 7-130 for
Macintosh.
❏
Run the Head Cleaning utility. See “Cleaning the Print Head”
on page 9-4. If colors are still incorrect or missing, replace the
color ink cartridge. If the problem persists, replace the black
ink cartridge. See “Replacing Ink Cartridges” on page 8-1 for
details.
❏
Make sure that you are not using an ink cartridge with an
expired date printed on the cartridge carton. Also, if you have
not used the printer for a long time, replace with new ink
cartridges. See “Replacing Ink Cartridges” on page 8-1.
Blurry or smeared printout
Try one or more of these solutions:
❏
Make sure that the printer is on a flat, stable surface that
extends beyond the printer base in all directions. The printer
will not operate properly if it is tilted.