Epson Stylus Photo 825 Printer Basics Manual Download Page 89

Page: 89 / 120

Solving Problems

See “Diagnosing Printer Problems” on page 85 to help determine the cause of your
printer problem. Then see these sections for solutions:

■

“Setup and Software Installation Problems” on page 88

■

“Printer Problems” on page 89

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“Quality Problems” on page 91

■

“Paper Problems” on page 93

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“Miscellaneous Problems” on page 95

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“Uninstalling and Reinstalling the Printer Software (Windows)” on page 97

■

“Where To Get Help” on page 98

Tip:

It’s a good idea to check EPSON’s support web site periodically for free

updates to your printer driver. Visit http://support.epson.com. Download
instructions are posted for your convenience.

VSEDVLFVERRN3DJH:HGQHVGD\-XO\30

Summary of Contents for Stylus Photo 825

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Page 2: ...ved Products by SEIKO EPSON CORPORATION A Note Concerning Responsible Use of Copyrighted Materials Digital cameras and scanners like photocopiers conventional cameras and ink jet printers can be misused by improper copying and reprinting of copyrighted material While some countries laws permit limited copying of copyrighted material in certain circumstances those circumstances may not be as broad ...

Page 3: ...erting Memory Cards 8 Configuring PhotoStarter 10 Removing Memory Cards 11 Using EPSON Paper 12 Loading Paper 13 Using the Control Panel 14 Selecting Print Settings 15 Changing the Default Settings 18 Printing Your Photos 19 Printing an Index 19 Printing Snapshots 19 Printing Enlargements 21 Printing Multiple Photos on a Sheet 23 Printing Snapshots on Roll Paper 25 Loading Roll Paper 25 Printing Y...

Page 4: ... Printing in Windows 38 Selecting the Settings You Use Most Often 40 Basic Printing on a Macintosh 40 Printing with OS 8 6 to 9 x 40 Printing with OS X 42 Customizing Your Print Settings 45 Customizing Windows Print Settings 45 Customizing Macintosh Print Settings 47 Selecting the Correct Paper or Media Type 49 Printing BorderFree Photos 50 Using PRINT Image Matching 51 Using Film Factory 51 Using...

Page 5: ...ftware 71 Installing Printer Software on Mac OS X 71 Installing the Printer Driver for Mac OS X 71 Installing Additional Software for OS X 73 Installing the Printer Driver and Utilities for Mac OS 9 x 74 Installing Additional Software for Mac OS 9x 75 Installing Printer Software on Windows Me 76 Installing the Printer Driver and Utilities for Windows Me 76 Installing Additional Software for Window...

Page 6: ...llaneous Problems 95 Uninstalling and Reinstalling the Printer Software Windows 97 Where To Get Help 98 Requirements and Notices 101 Windows System Requirements 101 Macintosh System Requirements 101 Important Safety Instructions 102 Ink Cartridge Safety Instructions 103 Energy Star Compliance 104 FCC Compliance Statement 104 Declaration of Conformity 105 Epson America Inc Limited Warranty 106 Inde...

Page 7: ...t in PC card slot works with most digital camera media including CompactFlash Type I SmartMedia Memory Stick MultiMediaCard and SecureDigital cards It also works with IBM Microdrive and CompactFlash Type II adapters which are sold separately The roll paper holder included with your printer lets you produce continuous 4 inch borderless snapshots even without a computer An optional preview monitor i...

Page 8: ... technology is included or go to www printimagematching com to see if your camera supports it But don t worry if your camera doesn t include PRINT Image Matching technology your EPSON Stylus Photo 825 gives great photo printing results just without any possible adjustments P I M enabled cameras may add With PRINT Image Matching the digital camera manufacturer can set specific printing options for ...

Page 9: ...uments look Tip It s a good idea to check EPSON s support web site periodically for free updates to your printer driver Visit http support epson com Download instructions are posted for your convenience Your photo software includes these great tools The EPSON PhotoStarter and CardMonitor utilities installed automatically help your system handle photos on a memory card If you want you can have your...

Page 10: ... to the EPSON PhotoCenter on your desktop About Your Documentation To set up your printer and install its software see the Start Here sheet For tips on printing without a computer see the Quick Reference card This book contains system requirements important safety information your warranty and instructions on Printing all types of photos without a computer Printing with Windows or on a Macintosh M...

Page 11: ...t included on the printer software CD ROM Follow the instructions on your Start Here sheet to install the manual with your printer software if you haven t already You can view the manual at any time by double clicking the Printer Manual icon on your desktop When you first open the manual you see this screen Click a topic on the left to expand the table of contents After expanding the table of cont...

Page 12: ...on a topic to go to it Click the down arrow to close a subtopic list If you see an icon for a graphic when viewing your manual in Netscape Navigator click the Reload button to load the graphic Closed list click to expand Click to go to topic VS EDVLFV ERRN 3DJH HGQHVGD XO 30 ...

Page 13: ...r sharpness and clarity while portrait mode pictures might emphasize soft focusing and subtle flesh tones When you insert your camera s memory card in the printer all the PRINT Image Matching commands are read and applied If you don t want to use the PRINT Image Matching information just use the printer s control panel to turn off PhotoEnhance as described on page 17 Before you start make sure you...

Page 14: ...160 160 to 3200 3200 pixels Up to 999 files on a memory card Inserting Memory Cards Digital cameras store pictures either in the camera s internal memory or on a memory card Your printer works with several different types of memory cards as shown below All memory cards except PCMCIA Type II cards require an adapter to work in the printer A PCMCIA adapter PC card adapter for CompactFlash Type I mem...

Page 15: ... s card slot Make sure the card is straight and goes in as far as it can If your computer is connected to your printer and turned on you will see a message on your screen the first time you insert a memory card in Windows 98 Me or 2000 Follow the instructions in the next section to respond to the message and configure PhotoStarter Make sure the arrow is up and pointing into the slot VS EDVLFV ERRN...

Page 16: ...nformation 1 If you see the message shown on page 9 click Next If you re using a Macintosh you have to open PhotoStarter first Open the PhotoStarter folder on your hard drive then double click the PhotoStarter icon The PhotoStarter setup assistant opens 2 Click Next again The setup assistant asks you a series of questions about how you want PhotoStarter to work If you don t change the default sett...

Page 17: ...Removing Memory Cards When you re finished printing from a memory card make sure the processing light is not flashing before you remove the card On a Macintosh select the memory card icon on your desktop and drag it to the Trash If you remove the card without doing this an error message will remain on your screen until you reinsert the card and you may lose your images Caution Do not eject a card ...

Page 18: ... prints that are properly displayed or stored Tip For best results always use EPSON papers Paper name Description Letter size 4 6 5 7 8 10 4 roll Glossy Photo Paper Perfect for snapshots reprints and enlargements S041141 S041272 S041271 S041458 Premium Glossy Photo Paper High Gloss photos for framing and albums S041286 S041682 S041464 S041465 S041302 Matte Paper Heavyweight Highest quality matte p...

Page 19: ...nly available from most camera stores Note Always keep unused paper in the original package To order EPSON paper contact your dealer or call the EPSON StoreSM at 800 873 7766 or visit our web site at www epsonstore com U S sales only In Canada please call 800 463 7766 for dealer referral Loading Paper Place your paper against the right edge of the feeder Then slide the left edge guide against the ...

Page 20: ...l Panel You can use the control panel to print everything from a quick snapshot to an 8 10 enlargement You can print a variety of layouts and even enhance your photos all without turning on your computer You use the arrow buttons to select most settings for printing The control panel displays the settings you choose for each of the 8 menus Use the arrow buttons to select menus and settings Menus S...

Page 21: ... photos Unless you have the optional Preview Monitor always start by printing an index of all the photos on the memory card Print all the photos on the memory card Print one selected photo Print a group of selected photos Paper Type The printer adjusts the ink coverage for each type of paper That s why this setting is especially important Print on plain paper Recommended for index or test prints P...

Page 22: ... to 52 photos in one batch Note You can print multiple photos on one sheet of any size paper Your images may not match the width height proportions aspect ratio of the paper size and layout you re using Images may be cropped or trimmed around the edges to fit the paper and layout Page Layout Print borderless photos either on roll paper or one on each sheet of the selected paper Photos will be slig...

Page 23: ...r mind after selecting a photo press the Cancel button This cancels all your selections Copies Press the button to set the number of copies you want to print When you re printing a layout with several photos on a page use the Copies menu to set either the number of pages in All One or Index mode or the number of copies for each photo in Set mode Quality Always use for the best photographic results...

Page 24: ...Select Photo and Brightness buttons at the same time The settings are saved as defaults even if you turn off the printer 3 Repeat steps 1 and 2 for each print mode To change back to the factory defaults first select the print mode you want to change then press the Select Photo Brightness and Cancel buttons at the same time Note If you want to select Photo Paper or Photo Quality Ink Jet paper see p...

Page 25: ...t shows small numbered images of all the photos on your memory card and includes the date each picture was taken Make sure your card is inserted and plain paper is loaded in the printer 1 Check the control panel It should display these settings the defaults including the number of photos stored on your memory card If necessary press the Cancel button to restore the default settings 2 Press the Pri...

Page 26: ...s the button to display your picture numbers For each picture you want to print press the round Select Photo button The number 1 appears on the Copies menu Press the Select Photo button again if you want to print more than one copy of a picture For pictures you don t want to print the number 0 appears on the Copies menu Tip Photo numbering may not match the numbering in your camera Always refer to...

Page 27: ...laying your pictures Printing Enlargements You can print 5 7 8 10 or letter size enlargements suitable for framing without cutting or trimming First print an index to identify the photos on the memory card as described on page 19 Then choose the pictures you want to print 1 Load paper as follows If you re using EPSON Premium Glossy Semigloss or ColorLife Photo Paper load one sheet at a time If you...

Page 28: ...the button to select the picture you want to enlarge If you want to enlarge more than one picture press the round Select Photo button for each one you want Press the Select Photo button again to print more than one copy of an enlargement 7 At the Copies menu press the button to set the number of copies you want to print 8 In the PhotoEnhance menu select On if your camera supports PRINT Image Match...

Page 29: ...nt two photos on each sheet of the selected paper to print four photos on each sheet of the selected paper to print three photos on each sheet of the selected paper the first photo may be larger on some paper sizes to print one photo 20 times or 20 photos on each sheet of the selected paper If you print 20 different photos the photo number and date are also printed If you re using DPOF skip to ste...

Page 30: ...of direct sunlight See page 12 for more information about storing and displaying your pictures When you print multi photo layouts your photos are sized to fit standard frames and wallet inserts as shown in the following tables Paper size Page layout Size of each photo inches Paper size Page layout Size of each photo inches Letter 8 10 5 7 5 7 7 5 4 6 3 5 5 3 5 2 5 5 3 5 2 2 2 2 3 5 2 5 or 2 2 4 6 ...

Page 31: ...ee page 86 for instructions Replacing cartridges while roll paper is loaded can smear the paper Loading Roll Paper 1 Make sure the roll paper adapter is attached to the printer as described on the Start Here sheet 2 Insert both roll paper holders into the roll Make sure the edge of the paper is cut straight across A diagonal cut may cause paper feed problems If necessary trim the paper 3 To avoid ...

Page 32: ...ray Make sure the printer is turned on 5 Insert the tabs on the roll paper holders into the slots at the back of the printer as shown 6 Feed the end of the paper into the printer as far as it will go then slide the left edge guide against the paper VS EDVLFV ERRN 3DJH HGQHVGD XO 30 ...

Page 33: ...ll Paper 1 In the Print Mode menu select Set If you want to print all the pictures on the card select All 2 In the Paper Type menu select Glossy 3 In the Paper Size menu select 4 Roll Page Layout is automatically set to for borderless prints You can print only borderless photos on 4 roll paper If you want to print all the photos on the card or you re using DPOF skip to step 5 4 In the Select Photo...

Page 34: ...wing where to cut it You see the code on the control panel 8 Cut the paper on the line and remove your pictures 9 Do one of the following Caution To avoid paper feeding problems make sure you follow these instructions to continue printing or remove the roll paper Make sure you replace the roll when it has less than 8 inches of paper left If you want to continue printing on roll paper press the z r...

Page 35: ... without a computer Several different types of enhancement are available If your camera supports PRINT Image Matching you can use the PhotoEnhance setting to automatically match your captured images Without PRINT Image Matching you can still use the PhotoEnhance feature to improve any picture s contrast saturation and color balance If you find that your pictures are too light or too dark you can u...

Page 36: ...etting you choose applies to all pictures in your print job in all printing modes except Index and with all types of paper 1 Select your Print Mode and other settings 2 When you re ready to print press the Brightness button The word Brightness flashes on the Select Photo menu and the number 0 is displayed 3 Press the button to make your pictures 1 level lighter 1 is displayed Press the button agai...

Page 37: ...int 2 Press and hold the Brightness button until Filter No flashes on the Copies menu 3 In the Select Photo menu use the button to select the number of the picture that you want to print with a filter 4 In the Copies menu press the button to select the filter number you want 1 black and white 6 1 level darker 2 sepia brown tones 7 2 levels darker 3 high contrast 8 more vivid 4 1 level brighter 9 s...

Page 38: ...filter number disappears but it remains in effect 7 Press the large green Print button Your photos are printed Printing Stickers You can turn your favorite picture into photo stickers and even add a fun frame around each one First print an index to identify the photos on the memory card as described on page 19 Make sure you have a package of EPSON Photo Stickers S041144 1 Follow the instructions i...

Page 39: ...e round Select Photo button 4 Choose your Quality and PhotoEnhance settings 5 Go back up to the Page Layout menu Press and hold the button until the layout icons disappear and SE flashes on the Select Photo menu 6 Press the large green Print button to print your stickers Adding Fun Frames to Your Stickers You can print photo stickers with any of these 5 frames Follow steps 1 through 5 above to set...

Page 40: ...uts You can turn a normal landscape into a panoramic photo or take a portrait and print an ID sheet with 8 different sizes on one piece of paper 1 Select your Print Mode and other settings and select the photo s you want to print 2 In the Page Layout menu press and hold the button until the layout icons disappear and Id appears on the Select Photo menu If you want to select PA panoramic press the ...

Page 41: ...se sections to print using all your printer s features Loading Paper on page 36 Basic Printing in Windows on page 38 Basic Printing on a Macintosh on page 40 Customizing Your Print Settings on page 45 Selecting the Correct Paper or Media Type on page 49 Printing BorderFree Photos on page 50 Using PRINT Image Matching on page 51 Tip Whenever you print make sure you Use the right paper For the best ...

Page 42: ...er than the other side Load letterhead or preprinted paper into the printer top edge first Don t load paper above the arrow on the left edge guide Loading Envelopes You can load up to 10 envelopes at a time top edge first and printable side up Place the envelopes against the right edge of the sheet feeder and slide the left edge guide against them Tip For best results press each envelope flat befo...

Page 43: ...n you re done printing envelopes Before you print make sure you choose the correct envelope size as the paper Size Windows or Paper Size Macintosh setting See page 39 Windows page 40 Macintosh OS 8 6 to 9 x or page 42 Macintosh OS X Load with the printable side up Set the thickness lever to the position VS EDVLFV ERRN 3DJH HGQHVGD XO 30 ...

Page 44: ...m the File menu click Print You see a Print window like this one 2 Make sure EPSON Stylus Photo 825 is selected 3 Click the Properties or Preferences button If you see a Setup Printer or Options button click it Then click Properties or Preferences on the next screen Click here to open your printer software Make sure your printer is selected here VS EDVLFV ERRN 3DJH HGQHVGD XO 30 ...

Page 45: ...nting You can also see how much ink you have left 2 Select your paper type see page 49 5 Click OK Draft for rough drafts with reduced print quality Text For text only documents with higher text quality Text Image For documents with text and images with higher quality Photo For photos and graphics with good quality and speed Best Photo For photos or graphics with high print quality 3 Select your pa...

Page 46: ...ettings in your program if necessary Basic Printing on a Macintosh After you create a document in a software program follow the steps in one of these sections to print it using the basic printer settings For Macintosh OS 8 6 to 9 x applications see the next section For Macintosh OS X applications see page 42 Printing with OS 8 6 to 9 x Before you begin make sure you selected your printer in the Ch...

Page 47: ...ls 5 Click Print 6 If you turned on background printing you can select EPSON Monitor3 from the Application menu in the upper right corner of the screen You see the EPSON Monitor3 window Note If you re not using background printing and you need to cancel printing hold down the J key and press the period key 4 Select Quality or Speed for faster printing 1 Select your paper type see page 49 3 Select ...

Page 48: ...ake sure you added your printer to Print Center as described on the Start Here sheet 1 Open a photo or document 2 From the File menu select Page Setup 3 Select the following Page Setup settings as necessary 4 When you re finished click OK 5 Select Print from the File menu You see a screen like this Select SP 825 from the Format for pop up menu Select the Paper Size Orientation and any other settin...

Page 49: ...enu Copies Pages to select the number of copies or a page range Layout to select page layout options Output Options to save your print job as a PDF file Color Management to select ColorSync adjust the color controls change the gamma setting or turn off color adjustments by the printer software Summary to view a list of all your selections Save Custom Setting to save your selections for future use ...

Page 50: ...ss of your print job or do one of the following Click the print job then click Delete to delete the job Click the print job then click Hold to pause printing Click a print job marked Hold and click Resume to resume printing If multiple print jobs are listed click a print job then click the Priority arrow as necessary to reorder the jobs 12 When you re finished close Print Center VS EDVLFV ERRN 3DJ...

Page 51: ...s return to the Print dialog box and print Click the Basic button to return to the Basic settings Click the Page Layout tab and continue with step 4 to select layout options Note For more information about advanced settings or instructions on saving them as a group so you can reuse them later click the Help or button If you want to use the Advanced screen each time you access your printer settings...

Page 52: ... to save your settings return to the Print dialog box and print 1 Select image position options here 2 Select image resizing options here these affect only your printed image 3 Add a watermark to printed page here 4 Select multi page document options here and here To print a large image on several sheets to make a poster select settings here VS EDVLFV ERRN 3DJH HGQHVGD XO 30 ...

Page 53: ...ect more custom settings go to step 3 3 To access advanced settings click Custom and then click Advanced Settings OS X or Advanced OS 8 6 to 9 x Macintosh OS 8 6 to 9 x Macintosh OS X Click Custom then choose Economy to save ink on plain paper or ColorSync to match printed colors with compatible device colors from the Custom Settings list Click Custom then choose Economy to save ink on plain paper...

Page 54: ...lick Print OS X Click Print 3 Select color management settings here 1 Click here to select Photo RPM for the best print quality on certain paper types 2 Select various print options here Macintosh OS 8 6 through 9 x 2 Select various print options here 3 To select color management settings select Color Management from the Print Settings pull down menu Macintosh OS X 1 Click here to select Photo RPM...

Page 55: ...o Quality Ink Jet Paper EPSON Matte Paper Heavyweight EPSON Double Sided Matte Paper Matte Paper Heavyweight EPSON Photo Paper Photo Paper EPSON Glossy Photo Paper EPSON All Purpose Glossy Paper EPSON Photo Quality Glossy Paper EPSON Glossy Photo Greeting Cards EPSON Panoramic Glossy Photo Paper Glossy Photo Paper EPSON Premium Glossy Photo Paper including roll paper EPSON Premium Luster Photo Pap...

Page 56: ...e steps to print BorderFree photos 1 Start your printing application and open your photo file 2 Access the printer settings window see page 38 for Windows or page 41 for Macintosh OS 8 6 to 9 x 3 Windows only Select Photo or Best Photo as the Quality Type setting 4 Windows Check the Sheet or Roll paper button and then select your paper type in the Type pull down menu Click the Borderless checkbox ...

Page 57: ...If your digital camera supports PRINT Image Matching you can use this technology when you print with Film Factory as described below or P I M Plug in for Adobe Photoshop as described on page 56 or ArcSoft PhotoImpression see the help utility that comes with the program for printing instructions Using Film Factory If your digital camera supports PRINT Image Matching or Exif Print you can use these ...

Page 58: ...d photos to an existing roll you need to import the photos Click the Import button then Click From File to import a photo from your computer s hard drive Click From Removable Media to import a photo from a disk or CD ROM Click From PC Card to import a photo from a PC card in a card reader Click From Twain Device to import a photo from a scanner or digital camera If your device is already selected ...

Page 59: ...ect all the photos in a roll Then go to step 6 5 Click a button on the left to select a print option For example click the Standard Prints button You see buttons for each step you need to follow as shown 6 Click Import Retouch to retouch or edit your photo if necessary 7 When you re ready to print continue with the steps in the next section Note You can rotate trim and correct for red eyes and sti...

Page 60: ...Click the Properties button Select your printer in the Format for menu select the correct Paper Size setting and click OK BorderFree printing is not available with Film Factory on OS X 3 If you want to print the current date with your photo click the Print Date box Click to print the date with your photo Select your printer settings here 1 Make sure your printer is selected 2 Select your paper sou...

Page 61: ... Windows Your pictures are printed Macintosh OS 8 6 to 9 x You see the Print window click Print Your pictures are printed Macintosh OS X You see the Print window Select Print Settings from the Copies Pages pull down menu Then select your Media Type and other print settings as necessary and click Print Store your prints in resealable plastic bags photo albums or glass covered picture frames Keep yo...

Page 62: ...adjustments to the P I M image while retaining P I M quality However you won t benefit from global color adjustments such as Auto Levels Auto Contrast Auto Color etc Also if you save the image and then try to use your new Photoshop file in another P I M enabled software program it won t be recognized as a P I M image Copy the original file and make your changes to the copy so the original retains ...

Page 63: ...ain P I M header information but will retain P I M image quality as long as the file is saved with the ICC profile embedded Note If you overwrite your original file you will lose all P I M header information Printing a P I M Image P I M images are converted into the EPSON RGB 2001 color space To retain P I M quality and enhancements don t change the color space Note The illustrations in the sectio...

Page 64: ...hop 7 0 or Elements Click Print You see the printer settings window Photoshop 6 0 Go to step 5 Note In Windows click Setup then select your printer and click Properties or Preferences to select these settings 5 Windows only Select Photo or Best Photo Make sure this source is selected Select the profile for your printer and paper Photoshop 7 0 Elements Photoshop 6 0 Select your paper Click Custom C...

Page 65: ...ge to the Advanced settings Macintosh Under Mode click Custom then click the Advanced button You see the Advanced screen 8 Windows Select ICM then select No Color Adjustment and click OK Macintosh Select No Color Adjustment and click OK 9 Continue clicking OK Windows or click Print Macintosh to print your photo No Color Adjustment Windows Macintosh VS EDVLFV ERRN 3DJH HGQHVGD XO 30 ...

Page 66: ...60 Printing From Windows or a Mac VS EDVLFV ERRN 3DJH HGQHVGD XO 30 ...

Page 67: ... print head This unclogs the nozzles so they can deliver ink properly Print head cleaning uses ink so clean it only if quality declines This section explains how to clean the print head using the Head Cleaning utility available only when the printer is connected directly to your computer not over a network You can also clean the print head by holding down the b maintenance button on the printer fo...

Page 68: ...leaning takes about 30 seconds during which the printer makes some noise and the green Processing light flashes 4 When the green Processing light stops flashing make sure paper is loaded in the printer and click Print nozzle check pattern Then click Print The nozzle check pattern prints see the next section for details 5 If the nozzle check pattern has no gaps or lines click Finish If the pattern ...

Page 69: ... sure you have a new cartridge handy When the red b error light stays on you may need to replace one of the cartridges When a cartridge is more than six months old you may need to replace it if printouts don t look their best If the quality doesn t improve after cleaning and aligning the print head you can replace the cartridge even if the red b error light is off Note The red b error light also c...

Page 70: ...w like this Click a cartridge image to display information about the cartridge Purchasing Ink Cartridges Use these EPSON ink cartridges within six months of installing them and before the expiration date on the package Caution To ensure good results use genuine EPSON ink cartridges and do not refill them Other products may cause damage to your printer not covered by EPSON s warranty When you need ...

Page 71: ...erwise the ink remaining in the print head nozzles may dry and clog the nozzles Removing and Installing Ink Cartridges Be sure you have a new ink cartridge before you begin Once you start replacing a cartridge you must complete all the steps in one session 1 Make sure the printer is turned on and not printing the Processing light should be on but not flashing then open the printer cover 2 Press th...

Page 72: ...remove the yellow tape from the top of the cartridge or you will permanently damage it Don t try to remove the clear seal underneath the cartridge Don t touch the green circuit board on the back of the cartridge you may inhibit normal operation and printing 6 Tilt the new cartridge toward you slightly as you insert it black cartridge color cartridge hooks VS EDVLFV ERRN 3DJH HGQHVGD XO 30 ...

Page 73: ... printer cover The printer begins charging the ink delivery system The Processing light flashes and the printer makes noise Charging takes about one minute When it s finished the Processing light stops flashing and stays on and the red b error light goes out Caution Never turn off the printer while the Processing light is flashing unless the printer hasn t moved or made noise for more than 5 minut...

Page 74: ...e Utility button then click the Print Head Alignment button Macintosh OS X Open the Applications folder and select EPSON Printer Utility Select SP 825 in the printer list click OK and select Print Head Alignment 4 Follow the instructions on the screen to print an alignment pattern You see this window 5 On the test page select the pattern with the two vertical lines most precisely printed on top of...

Page 75: ...ean ink out of the printer s interior with a soft damp cloth Warning Don t touch the gears inside the printer Caution Never use a hard or abrasive brush or alcohol or thinner for cleaning they can damage the printer components and case Don t get water on the printer components and don t spray lubricants or oils inside the printer Don t use any cleaning sheets included with special paper they may j...

Page 76: ... slide it down into the area beside the ink cartridge holder and tape it to the printer case If you don t have the insert just tape the cartridge holder to the printer case Then close the printer cover 5 Push in the output tray extension and close the tray 6 Repack the printer and its attachments in the original box using the protective materials that came with them Keep the printer level as you t...

Page 77: ...talling Printer Software on Windows Me on page 76 Installing Printer Software on Windows 2000 on page 78 Installing Printer Software on Mac OS X First you ll install your printer software for OS X applications You ll install both a printer driver and a memory card driver and restart your Macintosh after each one Then you ll restart your Macintosh in OS 9 x and install your printer software for OS ...

Page 78: ...ue then read and agree to the license agreement to continue the installation 7 Select the OS X drive or partition and click Continue 8 When you see the Easy Install screen click Install 9 Follow the on screen instructions to complete the installation and restart your Macintosh Then follow the steps in the next section to install the storage driver and additional software Select SP825 Click the loc...

Page 79: ...ructions When you finish click Quit to return to the Installer 5 Select to install ArcSoft PhotoImpression and follow the on screen instructions Then click Quit to return to the Installer 6 Select to install the Printer Manual on your desktop and follow the on screen instructions 7 If you have Photoshop 7 you can install the P I M plug in Drag the PRINT Image Matching icon to the Photoshop Plug in...

Page 80: ... You don t need to reinstall your printer manual Installing the Printer Driver and Utilities for Mac OS 9 x 1 Leave in the CD ROM as your Macintosh restarts in OS 9 x 2 If you see this message click Cancel 3 Select EPSON on your desktop if necessary Then select EPSON in the window that opens 4 Read and agree to the license agreement to continue the installation 5 Click Install Printer Driver and U...

Page 81: ... Menu again 5 Click Install Optional Software You see this menu 6 Click the button for each program you want to install and follow the instructions on the screen If you see a message about installing QuickTime click Yes and follow the on screen instructions You don t need a registration number 7 When you re finished installing software close any open windows and click Back to return to the Install...

Page 82: ...and Utilities for Windows Me 1 Turn on your computer 2 Wait for Windows to detect your printer connection and display a screen like this Note If this screen doesn t appear make sure your printer is turned on and connected 3 Insert the EPSON CD ROM in your CD ROM or DVD drive and click Next 4 Continue clicking Next or Finish until setup is complete You see a message about installing additional soft...

Page 83: ... the same thing when you see the EPSON Card Monitor Setup 3 When setup is complete select Yes to restart your computer and click Finish Leave in the CD ROM as your computer restarts You see the Optional Software menu 4 Click the button for each program you want to install and follow the instructions on the screen 5 If you see a message about installing QuickTime click Yes and follow the on screen ...

Page 84: ... place in several phases Follow the instructions in the two sections below first to install your printer driver and utilities and then to install additional software Installing the Printer Driver and Utilities for Windows 2000 1 Turn on your computer 2 Wait for Windows to detect your printer connection and display a screen like this Don t click any buttons on the screen yet Note If this screen doe...

Page 85: ...ally 8 When installation is complete click Finish You see another New Hardware Wizard screen 9 Click Next 10 Click the Search for option then click Next 11 Click CD ROM drives then click Next 12 At the next screen click Next Installation proceeds automatically If you see this screen click Yes to continue Otherwise driver installation will not be complete VS EDVLFV ERRN 3DJH HGQHVGD XO 30 ...

Page 86: ...stalling Additional Software for Windows 2000 After you accept the license agreement you see this software installation screen 1 Click Continue Additional software is installed then you see the EPSON PhotoStarter Setup 2 Click Next and follow the on screen instructions to accept the license agreement and install PhotoStarter Do the same thing when you see the EPSON Card Monitor Setup 3 When setup ...

Page 87: ...ow the instructions on the screen 5 If you see a message about installing QuickTime click Yes and follow the on screen instructions You don t need a registration number 6 When you re finished installing software close any open windows and click Exit 7 When you see the registration screen register your printer with EPSON as instructed Remove the CD ROM and keep it in case you need to reinstall any ...

Page 88: ...82 Installing Your Printer Software VS EDVLFV ERRN 3DJH HGQHVGD XO 30 ...

Page 89: ... on page 89 Quality Problems on page 91 Paper Problems on page 93 Miscellaneous Problems on page 95 Uninstalling and Reinstalling the Printer Software Windows on page 97 Where To Get Help on page 98 Tip It s a good idea to check EPSON s support web site periodically for free updates to your printer driver Visit http support epson com Download instructions are posted for your convenience VS EDVLFV ...

Page 90: ...ridge replacement button Error light Paper support Preview monitor slot Printer cover Card eject button Memory card slot Output tray extensions Output tray Left edge guide Roll paper adapter Roll paper holders Paper thickness lever Preview monitor port USB port Ink cartridges VS EDVLFV ERRN 3DJH HGQHVGD XO 30 ...

Page 91: ...button If you see IEb Ink Empty black or IEc Ink Empty color on the control panel you need to replace one of your ink cartridges Replace the cartridge as described on page 63 If you see IC Ink Cartridge on the control panel one of the cartridges is not installed correctly Remove it and install it correctly as described on page 65 Red b light flashes One of the ink cartridges is low Make sure you h...

Page 92: ...wn the b maintenance button until the Processing light starts to flash then release it Green Processing light and red b light flash An unknown printer error has occurred Turn off the printer and contact your dealer or EPSON see page 98 for contact information Red b light flashes Internal printer parts need adjustment or replacement Turn off the printer wait a few seconds then turn it back on If yo...

Page 93: ...age Then reconnect the cable and turn on your printer and computer If the check page prints the problem probably lies in your memory card software settings the interface cable or your computer Your software may not be installed correctly If the check page doesn t print you may have a problem with your printer Try the suggestions in Problems and Solutions beginning on page 88 If nothing works conta...

Page 94: ...remains in the printer Turn off the printer wait a moment then turn it back on to clear the error You re having problems installing the printer software Turn on your printer and make sure its cable is securely connected at both ends Follow the installation steps on the Start Here sheet and make sure your system meets the requirements on page 101 Close other programs including screen savers and vir...

Page 95: ...our printer is selected as the default printer in the Printers utility The printer sounds as though it is printing but nothing prints The print head nozzles may need cleaning see page 61 for instructions The printer won t operate properly if it s tilted or at an angle Place it on a flat stable surface Your printer makes noise when you turn it on or after it has been sitting for awhile Your printer...

Page 96: ...PhotoStarter and CardMonitor You won t have these utilities if you re using Windows XP Check your PhotoStarter settings See page 10 for instructions If you access the card from your computer and delete files the card may not work correctly with your camera Always delete pictures using your camera The optional preview monitor and control panel respond too slowly When you have lots of photos or larg...

Page 97: ...Quality Type setting Windows Make sure Maximum is not selected as the printable area setting in your printer software this may cause banding in the expanded area The ink cartridges may need replacing To replace them see page 63 Try using Automatic mode Macintosh only see page 41 OS 8 6 to 9 x or page 43 OS X Align the print head as described on page 68 Select MicroWeave if the setting is available...

Page 98: ...rs for proper saturation and absorption of genuine EPSON inks Align the print head as described on page 68 Your printout is faint or has gaps Clean the print head see page 61 for instructions The ink cartridges may be old or low on ink see page 63 Select the correct Type Windows or Media Type Macintosh for your paper see page 49 Make sure your paper isn t damaged old dirty or loaded face down If i...

Page 99: ...8 to get as close as possible Paper Problems Paper doesn t feed correctly or jams in the printer If paper doesn t feed remove it from the sheet feeder Fan the edges of the sheets reload them against the right edge then slide the left edge guide snugly but not too tightly against the paper If paper jams press the b maintenance button to clear the jam If necessary open the cover and remove any jamme...

Page 100: ...the end is cut on a diagonal the paper may not feed smoothly If you see a paper jam error message press the z roll paper button for four seconds to clear the error If the red b error light is on press the b maintenance button and wait for the light to go off Then press the z roll paper button to resume printing Remove the paper support and close the output tray extensions Always select Roll Paper ...

Page 101: ... for instructions You see incorrect characters Make sure the USB cable is securely connected at both ends and meets the system requirements on page 101 Make sure your printer is selected in the Print window or the Macintosh Chooser If you re using a switch box or USB hub with your printer connect the printer directly to your computer instead The margins are incorrect Make sure the paper settings a...

Page 102: ...es may be cropped or trimmed around the edges to fit the paper and layout The wrong photo is printed The photo numbering in the printer may not match the numbering in your camera If you re printing without a computer first print an index to identify your photos Too many copies are printing Make sure that the Copies option in your printer software or program is not set for multiple copies VS EDVLFV...

Page 103: ...nstall your other photo software or your on screen Reference Guide Windows 1 Click Start and select Programs or All Programs 2 Point to Epson or EPSON Printers then select EPSON Printer Software Uninstall 3 In the next window make sure EPSON Stylus Photo 825 is selected and click OK Then follow the on screen instructions 4 Restart your computer then see the Start Here sheet to reinstall your softw...

Page 104: ...l please have the following information ready Product name EPSON Stylus Photo 825 Product serial number located on the back of the printer and on its box Proof of purchase such as a store receipt and date of purchase Computer configuration and operating system version Description of the problem Service Access World Wide Web From the Internet you can reach EPSON Support at http support epson com At...

Page 105: ...isit www epsonstore com U S sales only In Canada please call 800 463 7766 for dealer referral If you need help with ArcSoft PhotoImpression use this information Web site www arcsoft com techmain htm E mail support arcsoft com Telephone 510 440 9901 8 30 AM 5 30 PM PST Monday through Friday VS EDVLFV ERRN 3DJH HGQHVGD XO 30 ...

Page 106: ...100 Solving Problems VS EDVLFV ERRN 3DJH HGQHVGD XO 30 ...

Page 107: ...monitor CD ROM or DVD drive for installing the printer software A shielded USB AB cable no longer than 6 5 feet 2 meters Macintosh System Requirements To use your printer and its software your system should have An Apple iMac series Power Macintosh G3 or G4 PowerBook or iBook with built in USB port Mac OS 8 6 through OS X 10 1 or higher Mac OS 9 04 or later recommended At least 64MB of available R...

Page 108: ...s that are subject to rapid changes in heat or humidity shocks or vibrations or dust Leave enough room around the printer for sufficient ventilation Do not place the printer near a radiator or heating vent or in direct sunlight Place the printer on a flat stable surface that extends beyond the printer base in all directions The printer will not operate properly if it is tilted or at an angle Turn ...

Page 109: ...ll the ink cartridge immediately after you remove it from its package Leaving the cartridge unpacked for a long time before use can result in reduced print quality Do not use an ink cartridge beyond the date printed on the cartridge carton For best results use up the ink cartridges within six months of first installing them Store ink cartridges in a cool dark place After bringing an ink cartridge ...

Page 110: ...pment does cause interference to radio and television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to wh...

Page 111: ... digital device Each product marketed is identical to the representative unit tested and found to be compliant with the standards Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted due to quantity production and testing on a statistical basis as required by 47CFR 2 909 Operation is subject to the following two conditions 1 this d...

Page 112: ... printer to Epson or its authorized service center where the printer will be fixed and sent back to you You are responsible for packing the printer and for all costs to and from the Epson authorized service center When warranty service involves the exchange of the printer or a part the item replaced becomes Epson property The replacement printer or part may be new or refurbished to the Epson stand...

Page 113: ...ERICA INC NOR ITS AFFILIATES SHALL BE LIABLE FOR ANY LOSS INCONVENIENCE OR DAMAGE INCLUDING DIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OR INABILITY TO USE THE EPSON PRODUCT WHETHER RESULTING FROM BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY In Canada warranties include both warranties and conditions Some jurisdictions do not allow limitations on how long an implied w...

Page 114: ...108 Requirements and Notices VS EDVLFV ERRN 3DJH HGQHVGD XO 30 ...

Page 115: ...ght White Paper 49 Brightness adjusting 30 Browser 5 Buttons 14 84 C Cable printer 101 Cancelling printing Macintosh 41 44 Windows 39 without computer 14 CardMonitor 10 11 Characters incorrect 95 Checking printer 86 to 87 Chooser Macintosh 88 95 Cleaning print head 61 to 63 printer 69 sheets 69 Color Management settings Mac OS 8 6 to 9 x 47 to 48 Mac OS X 43 Windows 45 Color problems 93 ColorLife ...

Page 116: ...uter 31 Flip Horizontal setting 95 Frames adding to stickers 33 to 34 G Gamma setting 45 48 93 Glossy media 12 to 14 21 to 22 49 Grainy prints 92 Greeting Cards Glossy Photo 49 H Head Cleaning utility 61 to 62 Heavyweight matte paper 12 to 14 21 to 22 Help EPSON 98 to 99 High Speed setting 90 to 91 High quality resolution images without computer 17 I ICM Image Color Matching setting 45 93 ID sheet...

Page 117: ...dows 39 64 without computer 87 Moving printer 70 N Network printing 89 Noise printer 89 Nozzle Check 62 to 63 Numbering of photos 20 O Orientation setting 39 to 40 42 51 P P I M see PRINT Image Matching Page Layout setting 16 Page Setup Macintosh 40 42 Panoramic paper 49 photos 34 Paper EPSON 12 to 14 49 feeding problems 93 to 94 jams 93 to 95 loading 13 to 14 36 to 37 orientation 39 to 40 42 51 s...

Page 118: ...tosh basic 40 to 44 Windows basic 38 to 40 with custom settings Macintosh 47 to 48 with custom settings Windows 45 to 46 with PhotoEnhance 17 30 93 with PRINT Image Matching see PRINT Image Matching without computer 7 to 34 Problems diagnosing 85 to 86 installing software 88 to 89 memory card 90 miscellaneous 95 to 96 paper feeding 93 to 94 PhotoStarter 90 preview monitor 90 print quality 91 to 93...

Page 119: ...m requirements 101 T Technical support 98 to 99 Thickness lever 37 91 Transfer paper 49 95 Transparencies 49 Transporting printer 70 Troubleshooting 83 to 99 Type setting 39 91 U Uninstalling software 97 USB 88 95 101 Utilities Head Cleaning 61 to 62 Nozzle Check 62 to 63 Print Head Alignment 68 W Warranty 106 to 107 Windows basic printing 38 to 40 default settings 40 installing software 76 to 81 ...

Page 120: ...114 Index VS EDVLFV ERRN 3DJH HGQHVGD XO 30 ...

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Epson Stylus Photo 825, Printer Basics Manual

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