55
Where To Get Help
If you need help with your printer or its software, including EPSON Software Film
Factory, see the contact information below. For help with other photo software
included on the printer software CD-ROM, see page 56 for contact information. If
you need help using other software with an EPSON product, see the documentation
for that software for technical support information.
EPSON Technical Support
EPSON provides technical assistance 24 hours a day through the electronic support
services and automated telephone services listed in the following table:
To speak to a technical support representative, dial:
■
U.S.: (562) 276-7296, 6
AM
to 8
PM
, Pacific Time, Monday through Friday and
7
AM
to 4
PM
, Saturday
■
Canada: (905) 709-2567, 6
AM
to 6
PM
, Pacific Time, Monday through Friday
Toll or long distance charges may apply.
Before you call, please have the following information ready:
■
Product name (EPSON Stylus Photo 780)
■
Product serial number (located on the back of the printer)
■
Proof of purchase (such as a store receipt) and date of purchase
■
Computer configuration
■
Description of the problem
Service
Access
World Wide Web
From the Internet, you can reach EPSON Support at
http://support.epson.com
. At this site, you can download
drivers and other files, look at product documentation, access
troubleshooting information, and receive technical advice
through e-mail.
Automated
Telephone Services
A variety of automated help services are available 24 hours a
day, seven days a week. To use these services, you must have
a touch tone telephone and call
(800) 922-8911
.
Summary of Contents for Stylus Photo 780
Page 1: ...EPSON Stylus Photo 780 Printer Basics Printed on recycled paper ...
Page 11: ...6 ...
Page 49: ...44 ...