Epson Stylus Photo 780 Printer Basics Manual Download Page 1

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EPSON Stylus Photo 780

Printer Basics

Printed on recycled paper.

Summary of Contents for Stylus Photo 780

Page 1: ...EPSON Stylus Photo 780 Printer Basics Printed on recycled paper ...

Page 2: ... this product or excluding the U S failure to strictly comply with SEIKO EPSON CORPORATION s operating and maintenance instructions SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION Trademarks EPSON EPSON S...

Page 3: ... a Macintosh 12 Loading Paper 12 Opening the Printer Software 13 Selecting Printer Software Settings 14 Controlling Printing 15 Using PhotoEnhance Custom and Advanced Settings 16 Enhancing Photos 16 Enhancing Blue and Green in Photos 17 Using Custom Project Types 18 Using Advanced Settings 19 BorderFree Printing 20 Printing a BorderFree Photo in Film Factory 20 Printing a BorderFree Photo in Photo...

Page 4: ...2 Transporting the Printer 42 Problem Solving 45 Identifying Printer Parts 45 Diagnosing Printer Problems 46 Checking the Control Panel Lights 46 Running a Printer Check 47 Problems and Solutions 48 Setup and Software Installation Problems 48 Printing Problems 49 Print Quality Problems 50 Problems with Paper Feeding 52 Miscellaneous Printout Problems 53 Uninstalling and Reinstalling Printer Softwa...

Page 5: ...equirements 57 Macintosh System Requirements 58 ENERGY STAR Compliance 58 Important Safety Instructions 59 Ink Cartridge Safety Instructions 60 FCC Compliance Statement 61 Declaration of Conformity 61 Epson America Inc Limited Warranty 62 Index 63 ...

Page 6: ...e edit and print thousands of photos from any source digital camera picture CDs photo files web sites or favorite scanned images ArcSoftTM PhotoImpressionTM Arcsoft PhotoImpression is an easy to use photo editing program that lets users edit enhance retouch or add special effects to any image with just a couple clicks QBeoTM PhotoGeneticsTM Trial Version Powered by ImageOpTM technology QBeo PhotoG...

Page 7: ...asic problems For system requirements important safety information and your printer warranty see page 57 For detailed information on using your printer and its software see your electronic Reference Guide as described on page 3 Warnings Cautions Notes and Tips Warnings must be followed carefully to avoid bodily injury Cautions must be observed to avoid damage to your equipment Notes contain import...

Page 8: ... there Follow these steps 1 Insert your printer software CD ROM 2 Windows Double click My Computer double click your CD ROM drive icon then double click the EPSON icon Macintosh Double click the EPSON CD ROM icon then double click the EPSON icon The Main Menu appears 3 Click View Reference Guide You see a submenu You can view the manual from the CD ROM or copy the manual to your hard drive and vie...

Page 9: ...ic you want to view If there s a right arrow click it to view subtopics then click on a topic to go to it Click the down arrow to close a subtopic list If you see an icon in place of a graphic when viewing your Reference Guide in Netscape Navigator click the Reload button to load the graphic Click here to expand the table of contents Closed list click to expand Click to go to topic ...

Page 10: ...rinter movies 1 Insert your printer software CD ROM 2 Windows Double click My Computer double click your CD ROM drive icon then double click the EPSON icon Macintosh Double click the EPSON CD ROM icon then double click the EPSON icon The Main Menu appears 3 Click Watch Printer Movies The main Fix it Flix screen appears 4 Click the poster for the movie you want to see If necessary select an option ...

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Page 12: ...and Advanced Settings on page 16 BorderFree Printing on page 20 Printing on Envelopes on page 32 Using Special Papers on page 33 Selecting the Correct Media Type on page 34 Printing with Windows This section describes the basic steps for printing with Windows To print on a Macintosh see page 12 Loading Paper Make sure your printer and computer are turned on Place your paper against the right edge ...

Page 13: ...loading instructions Opening the Printer Software After you open your application program and create your document you re ready to select your printer software settings From the File menu click Print You see your application s Print dialog box your dialog box may look slightly different Make the following selections on the Print dialog box Make sure EPSON Stylus Photo 780 is selected Click the Pro...

Page 14: ...owing settings on the Properties dialog box Choose the paper you re printing on click the arrow to scroll through the Media Type list If you re not sure which setting to select see page 34 Set the Ink option to Color to print a color document To print a black text document click Black Set the Mode option to Automatic It s the easiest way to get good printing results on all types of paper Set the s...

Page 15: ...ettings for all your programs You do this using the Windows Printers utility 1 Click Start point to Settings and then select Printers 2 Right click the EPSON Stylus Photo 780 icon 3 Select Properties Windows 95 Windows 98 or Windows Millenium Edition Me Document Defaults Windows NT or Printing Preferences Windows 2000 Then click the Main tab 4 Select the default settings you want to use for all yo...

Page 16: ... see how much ink you have left For more advanced printer settings see page 16 For more information on printing for example previewing your printout changing the paper size or adding a watermark see your electronic Reference Guide described on page 3 Click to cancel printing Does not appear if you are printing over a network Click to pause or resume printing ...

Page 17: ...r deeper into the feeder Follow these guidelines when loading paper Load the printable side face up It s usually whiter or brighter than the other side Load letterhead or preprinted paper into the printer top edge first Don t load paper above the arrow on the left edge guide Always load paper short edge first even when printing in landscape mode If you re printing on envelopes see page 32 for load...

Page 18: ...ollowing selections on the page setup dialog box Make sure SP 780 is selected If the model is incorrect you need to select your printer in the Chooser see the Start Here sheet for instructions Select the correct Paper Size Orientation and Printable Area settings for your document See your electronic Reference Guide for details Click OK to close the page setup dialog box and return to your applicat...

Page 19: ...arrow to scroll through the Media Type list If you re not sure which setting to select see page 34 Set the Ink option to Color to print a color document To print a black text document click Black Set the Mode option to Automatic It s the easiest way to get good printing results on all types of paper Set the slider in the Mode box to Quality or Speed to select high quality printing or faster printi...

Page 20: ...ing but you need to cancel the current print job hold down the J key and press the period key For more advanced printer settings see page 16 For more information on printing for example previewing your printout changing the paper size or adding a watermark see your electronic Reference Guide described on page 3 Click to cancel printing Click to pause printing Click to restart your print job Click ...

Page 21: ...ancing Photos The printer software includes PhotoEnhanceTM options that adjust image brightness and contrast to improve the appearance of low resolution or improperly exposed photos You can also use PhotoEnhance to add special effects If you re printing high resolution images you may want to use the Automatic setting instead as described on page 9 Windows or page 14 Macintosh PhotoEnhance does not...

Page 22: ... Nature or select special filters such as Soft Focus or a Sepia tint Enhancing Blue and Green in Photos You can extend the color space of an image to enhance primarily blues and greens using EPSON Natural Color This mode restores vivid colors that may be lost due to limitations of digital still cameras and color monitors This mode is enabled by default To disable EPSON Natural Color click the EPSO...

Page 23: ...dows 95 Windows 98 Windows Me and Windows 2000 only For printing documents created in an ICM compatible application sRGB standard Red Green Blue recommended only with Windows 98 Windows Me or Windows 2000 For printing documents created in an sRGB compatible application using sRGB colors such as those designed for the World Wide Web See your Windows 98 Windows Me or Windows 2000 online help for det...

Page 24: ...uide as described on page 3 After you customize your print settings on the Advanced dialog box you can save them as a group so you can reuse them whenever you print a similar project See your electronic Reference Guide for details To select the highest resolution modes including 1440 dpi and 2880 dpi you must use the Advanced settings window The default Gamma setting of 1 8 provides the optimum co...

Page 25: ...tion See Selecting the Correct Media Type on page 34 to determine which media type setting to select in your driver for your paper Not all software applications resize images in the same way Some applications may not size images exactly For precise sizing of individual or multiple photos for borderless prints it is recommended that you use Film Factory Paper type Sizes EPSON Photo Paper Letter 8 5...

Page 26: ... Film Factory and print a BorderFree photo 1 Start Film Factory click Start point to Programs Film Factory and click the Film Factory icon You see the main Film Factory screen 2 Import a picture file or select the roll of film containing the picture you want to print 3 Click the picture you want to print the background is highlighted in yellow 4 Click the Standard Prints button You see the Standar...

Page 27: ...not match the ratio for the true size of the print Film Factory trims the image to fit the print area 8 Click the Properties button You see your printer settings dialog box 9 Click the Main tab Select Premium Glossy Photo Paper Photo Paper or Matte Paper Heavyweight as the Media Type setting depending on what type of paper you ve loaded See page 34 for details about selecting the correct Media Typ...

Page 28: ... Perforations for 4 6 inch borderless paper 13 Click Portrait or Landscape 14 Click OK You return to the Print Assignments screen 15 Click the Print button on the left You see additional printing options 16 Click the Print icon Your BorderFree picture prints Select your Paper Size Click No Margins Print icon Print button ...

Page 29: ...ect the roll of film containing the picture you want to print 3 Click the picture you want to print the background is highlighted in yellow 4 Click the Standard Prints button You see the Standard Prints screen 5 Click the Print Assignment button You see various printing options Standard Prints button Click the picture you want to print Print Assignment button Print button Select Trim to Fit Print ...

Page 30: ...spect ratio does not match the ratio for the true size of the print Film Factory trims the image to fit the print area 8 Click the Properties button You see your printer software s page setup dialog box 9 Make the following changes Click the No Margins box Select the appropriate paper size 5 7 in Photo Paper 4 6 in No Perforations Letter 8 10 in Click Portrait or Landscape 10 Click OK You return t...

Page 31: ... Glossy Photo Paper Photo Paper or Matte Paper Heavyweight as the Media Type setting depending on what type of paper you ve loaded see page 34 for details about selecting the correct Media Type 14 Click Print Your BorderFree picture prints Print icon Select Premium Glossy Photo Paper Photo Paper or Matte Paper Heavyweight ...

Page 32: ...Impression help for details on using the software Printing in Windows 1 Start PhotoImpression click Start point to Programs ArcSoft PhotoImpression and click PhotoImpression 3 0 You see the main PhotoImpression screen 2 Click the From File button click Browse and select the picture you want to print Click Open then click OK Click From File and select a photo ...

Page 33: ...to select your photo s orientation 7 Click the Printer Setup button on the right side of the screen Then click Properties to display your printer settings dialog box 8 Select Premium Glossy Photo Paper Photo Paper or Matte Paper Heavyweight as the Media Type setting depending on what type of paper you ve loaded See page 34 for details about selecting the correct Media Type Click the correct orient...

Page 34: ...the Auto Crop button below Printer Setup This sizes your photo so it will print to the edges of the paper If the dimensions in the Width and Height boxes are smaller than the paper size move the image size slider all the way to the left 14 To begin printing click the Print button Your BorderFree photo prints Select your Paper Size Click No Margins Image size slider Auto Crop button ...

Page 35: ... 2 Click the From File button Click Browse and select the photo you want to print 3 If you want to make any changes to a photo click Edit to open the edit screen then make your edits 4 Click Print then click the Image Printing icon You see the print screen Click From File and select a photo Click Printer Setup Auto Crop button Click Center Photo Image size slider ...

Page 36: ... the dimensions in the Width and Height boxes are smaller than the paper size move the image size slider all the way to the left 10 Click the Print button in the lower right corner of the PhotoImpression print screen You see the printer settings dialog box 11 Select Premium Glossy Photo Paper Photo Paper or Matte Paper Heavyweight as the Media Type setting depending on what type of paper you ve lo...

Page 37: ...er back to the 0 position when you re done printing envelopes For best results press each envelope flat before loading it or load one envelope at a time Select Plain paper as the Media Type setting and choose the correct envelope size as the Paper Size setting If your printout has smears or banding light lines try turning off High Speed in the Advanced dialog box See the instructions above to acce...

Page 38: ... glass Load up to 20 sheets as described on page 7 including a support sheet beneath the stack Before printing select Matte Paper Heavyweight as the Media Type setting EPSON Photo Paper EPSON Photo Paper lets you print photographs that look like the ones you get from film processing When using EPSON Photo Paper Always load the paper with the whiter glossier side facing up Load up to 20 sheets of 4...

Page 39: ...is paper Select this Media Type setting Plain paper sheets or envelopes Plain paper EPSON 360 dpi Ink Jet Paper EPSON Iron On Cool Peel Transfer Paper 360 dpi Ink Jet Paper EPSON Photo Quality Ink Jet Paper EPSON Photo Quality Ink Jet Cards EPSON Photo Quality Self Adhesive Sheets Photo Quality Ink Jet Paper EPSON Photo Paper EPSON Photo Quality Glossy Paper EPSON Glossy Photo Greeting Cards Photo...

Page 40: ...uses ink so clean it only if quality declines This section explains how to clean the print head using the Head Cleaning utility which is the recommended method when the printer is connected to a local port not over a network You can also clean the print head by holding down the b maintenance button on the printer s control panel for three seconds when the b error light is off See your Fix it Flix ...

Page 41: ...e noise and the Ppower light flashes Never turn off the printer while the Ppower light is flashing unless the printer hasn t moved or made noise for more than 5 minutes 6 When the Ppower light stops flashing run a nozzle check to confirm the print head nozzles are clean Make sure paper is loaded in the printer and click Print nozzle check pattern Then click Print The nozzle check pattern prints se...

Page 42: ... a cartridge When an installed cartridge is more than six months old you may need to replace it if printouts don t look their best If the quality doesn t improve after cleaning and aligning the print head you can replace the cartridge even if the b error light is off Use these EPSON ink cartridges within six months of installing them and before the expiration date on the package Black ink cartridg...

Page 43: ... ink cartridge is empty Leave the empty cartridge installed in the printer until you have obtained a replacement Otherwise the ink remaining in the print head nozzles may dry out You must remove the yellow tape from the top of the cartridge or you will permanently damage it Don t try to remove the clear seal underneath the cartridge Don t touch the green circuit board on the back of the cartridge ...

Page 44: ...cartridge replacement button The print head moves to the center and the Ppower light flashes and the b error light flashes or remains on If you need to determine which cartridge to replace check the status monitor window or the control panel light pattern now as described above 3 The color cartridge is on the right and the black is on the left Pull up the ink cartridge clamp The cartridge rises up...

Page 45: ... 7 before continuing with step 9 9 Press the e ink cartridge replacement button and close the printer cover The printer begins charging the ink delivery system The Ppower light flashes and the printer makes noise Charging takes about one minute When it s finished the Ppower light stops flashing and stays on and the b error light goes out Never turn off the printer while the Ppower light is flashin...

Page 46: ... Windows click Start point to Settings and select Printers Right click the EPSON Stylus Photo 780 icon then select Properties Windows 95 Windows 98 or Windows Me Document Defaults Windows NT or Printing Preferences Windows 2000 3 Windows Click the Utility tab Macintosh Click the Utility button 4 You see the Utility menu Click the Print Head Alignment button 5 Follow the instructions on the screen ...

Page 47: ...ents and don t spray lubricants or oils inside the printer Don t use any cleaning sheets included with special media they may jam inside the printer Transporting the Printer If you move your printer some distance you need to prepare it for transportation in its original box or one of a similar size Follow these steps To avoid damage always leave the ink cartridges installed when transporting the p...

Page 48: ...nts in the original box using the protective materials that came with them See your Start Here sheet Keep the printer level as you transport it After transporting the printer remove the tape securing the print head and test your printer If you notice a decline in print quality clean the print head see page 35 if output is misaligned align the print head see page 41 Tape the ink cartridge holder to...

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Page 50: ...o your printer driver Visit http support epson com and check the section for your product to see if there is a new driver available for downloading to your computer To check the version number of your current driver access the driver as described on page 8 for Windows or page 13 for Macintosh the version number is shown below the EPSON logo Identifying Printer Parts If you need help identifying th...

Page 51: ...d gently pull out all the paper Turn on the printer and press the b maintenance button to resume printing When the b error light is on and your paper is loaded correctly and not jammed you need to replace an ink cartridge Determine which cartridge is out of ink and replace the cartridge as described on page 37 and page 39 b flashes When the b error light flashes your ink supply is low Determine wh...

Page 52: ...k page prints the problem probably lies in your software settings the interface cable or your computer If the check page doesn t print you may have a problem with your printer Try the suggestions in Problems and Solutions beginning on page 48 If nothing seems to work contact your dealer or EPSON as described on page 55 P and b flash When both lights flash as you re replacing an ink cartridge the f...

Page 53: ...clear the error You re having problems installing the printer software Make sure your printer is turned on and the printer cable is securely connected at both ends Then carefully follow the installation instructions on the Start Here sheet Also make sure your system meets the requirements beginning on page 57 Close your other applications including any screen savers and virus protection software a...

Page 54: ...tem meets the requirements listed on page 57 and page 58 If you re printing a high resolution image you need more than the minimum requirements listed You may also need to Clear space on your hard disk or run a defragmentation utility Close open applications that you re not using Increase your system s memory RAM For the fastest printing try the following Choose Black ink if your document doesn t ...

Page 55: ...e 14 Macintosh for instructions Run the Print Head Alignment utility See page 41 for instructions Your printout is blurry or smeared Make sure your paper isn t damp curled or loaded face down the printable side should be face up If it s damp or curled reload a new stack of paper Use a support sheet with special paper or try loading your paper one sheet at a time Make sure your paper meets the spec...

Page 56: ...e the image resolution or print it in a smaller size see your software documentation You see wrong or missing colors Make sure the Ink setting is set to Color for color images and your application is set for color printing The print head nozzles may need cleaning see page 35 for instructions The ink cartridges may be old or low on ink To replace one see page 37 If you re printing a high resolution...

Page 57: ...nter If paper doesn t feed remove it from the sheet feeder Then reload it against the right edge and slide the left edge guide against the other side If paper jams turn off your printer open the cover and remove any paper that s inside including any small pieces that may have torn off Carefully reload paper and press the b maintenance button If multiple pages feed at once remove the sheet feeder a...

Page 58: ...er and try printing again The image size or position is incorrect Make sure the paper and or layout options are set correctly See your electronic Reference Guide as described on page 3 for more information The image is inverted as if viewed in a mirror Turn off Flip Horizontal in the printer software or the mirror setting in your application software If you re printing on EPSON Iron On Cool Peel T...

Page 59: ...start your computer then follow the instructions on the Start Here poster to reinstall your software You won t need to reinstall your photo software or electronic manual Macintosh 1 Insert your printer software CD ROM Then double click the EPSON CD ROM icon if necessary and double click the EPSON icon You see the Main Menu 2 Click Install Printer Driver On the installer screen click the arrow in t...

Page 60: ...hrough Friday and 7 AM to 4 PM Saturday Canada 905 709 2567 6 AM to 6 PM Pacific Time Monday through Friday Toll or long distance charges may apply Before you call please have the following information ready Product name EPSON Stylus Photo 780 Product serial number located on the back of the printer Proof of purchase such as a store receipt and date of purchase Computer configuration Description o...

Page 61: ...n the printer software CD ROM please contact the manufacturer as listed below For help with EPSON Software Film Factory contact EPSON Technical Support as described on page 55 Software Web site Email Telephone ArcSoft PhotoImpression www ArcSoft com tech main htm support ArcSoft com 510 440 9901 8 30am 5 30pm PST Monday through Friday QBeo PhotoGenetics 2 0 trial version www qbeo com support qbeo ...

Page 62: ... Windows 2000 or Windows NT 4 0 recommended At least 50MB of free hard disk space 100MB recommended VGA or better display adapter and monitor Double speed 2x CD ROM drive quad speed 4x or faster recommended or DVD drive for installing the printer software For parallel connection a high speed bidirectional IEEE 1284 compliant parallel cable 6 to 10 feet long with a D SUB 25 pin male connector for y...

Page 63: ...nded VGA or better display adapter and monitor Double speed 2x CD ROM drive quad speed 4x or faster recommended or DVD drive for installing the printer software A shielded USB AB cable from Series A computer to Series B printer up to 6 5 ft 2 meters long Using an improperly shielded USB cable especially a cable more than 6 5 ft 2 meters long may cause the printer to malfunction ENERGY STAR Complia...

Page 64: ...tlets controlled by wall switches or automatic timers Keep your printer and computer system away from potential sources of electromagnetic interference such as loudspeakers or cordless telephone base units Avoid locations that are subject to rapid changes in heat or humidity shocks or vibrations or dust Leave enough room around the printer for sufficient ventilation Do not place the printer near a...

Page 65: ... up the ink cartridges within six months of first installing them Store ink cartridges in a cool dark place After bringing an ink cartridge inside from a cold storage site allow it to warm up at room temperature for at least three hours before using it Do not shake an ink cartridge this can cause leakage Do not dismantle the ink cartridges or try to refill them This could result in damage to the p...

Page 66: ...pment It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device If this equipment has more than one interface connector do not leave cables connected to unused interfaces Changes or modifications not expressly approved by the manufacturer could void the user s authority to operate the equipment For Canadian Users This Class B apparatus complies wi...

Page 67: ...ce of the covered printer Exchange products and parts assume the remaining warranty period of the original product covered by this limited warranty What This Warranty Does Not Cover This warranty covers only normal use in the United States and Canada This warranty is not transferable and will not apply to products purchased from an end user This warranty does not cover any color change or fading o...

Page 68: ...aper type Photo Paper Photo quality heavier weight glossy paper available in a variety of sizes including letter 4 6 and panoramic Perfect for color photo keepsakes of snapshots framed art banners and panoramics Matte Paper Heavyweight Heavyweight bright white ultra smooth coated paper with a matte finish Perfect for photographs signs and crafts Featuring BorderFreeTM technology this printer suppo...

Page 69: ...1141 Letter 8 5 x 11 inches 50 sheets S041272 Letter 8 5 x 11 inches 100 sheets S041271 A4 8 3 x 11 7 inches S041140 Panoramic 8 3 x 23 inches S041145 4 x 6 inches non perforated Borderless S041458 EPSON Ink Jet Transparencies Letter 8 5 x 11 inches S041064 A4 8 3 x 11 7 inches S041063 EPSON Matte Paper Heavyweight Letter 8 5 x 11 inches S041257 8 x 10 inches Borderless S041467 A4 8 3 x 11 7 inche...

Page 70: ...ntrol panel 35 46 to 47 Controlling printing 10 to 11 15 Copies setting 52 Custom project types 18 D Declaration of Conformity 61 Default settings Windows 10 Digital Camera Correction setting 17 Documentation 2 to 5 E Economy setting 18 Edge to edge printing 20 to 31 Electronic manual 3 to 4 ENERGY STAR 58 Envelopes 32 EPSON accessories 56 Film Factory 21 to 26 help 55 to 56 Monitor3 15 38 papers ...

Page 71: ...aper Heavyweight 33 34 Media Type setting 9 14 34 MicroWeave setting 49 Mirror images 53 Monitor3 EPSON 15 38 Monitoring ink level 11 38 Movies printer 5 Moving printer 42 to 43 N Natural Color 17 Network printing 48 to 49 Noise 48 to 49 Nozzle Check 36 to 37 47 O Orientation 13 P Page Setup dialog box 13 Panoramic Photo Paper 33 Paper EPSON 33 to 34 feeding problems 52 loading 7 to 8 12 32 33 siz...

Page 72: ...software 54 S Safety instructions 59 to 60 Saving settings 19 Service 55 to 56 Smears 50 Software installation problems 48 photo 1 56 uninstalling 54 Special effects 19 Special papers 33 to 34 sRGB Standard Red Green Blue setting 18 Status Monitor 3 38 Support 55 to 56 System requirements 57 58 T Technical support 55 to 56 Transfer Paper Iron On Cool Peel 34 53 Transparencies 34 Transporting print...

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