Epson Stylus Color 740i User Manual Download | Manualshive

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Troubleshooting

Page 165

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Summary of Contents for Stylus Color 740i

Page 1: ...EPSON Stylus COLOR 740i Manual ...

Page 2: ...repairs or alterations to this product or excluding the U S failure to strictly comply with SEIKO EPSON CORPORATION s operating and maintenance instructions SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION...

Page 3: ...arnings Cautions Notes and Tips 15 ENERGY STAR Compliance 15 Year 2000 Ready 16 Important Safety Instructions 16 Basic Printing 19 Printing from Windows 19 Setting Printer Options from Windows Applications 20 Setting Default Printer Options 23 Checking Printer Status 24 Printing from a Macintosh 27 Setting Up Background Printing Options 30 ...

Page 4: ... Color Correction System 45 Using ColorSync on the Macintosh 46 Selecting Paper Size and Orientation Options 48 Selecting Paper Options in Windows 49 Selecting Paper Options on a Macintosh 54 Selecting Print Layout Options 59 Choosing Print Layout Options in Windows 59 Choosing Print Layout Options on a Macintosh 69 Using Print Preview on the Macintosh 76 Saving Custom Settings 78 Redefining Custo...

Page 5: ...es 87 EPSON Photo Paper 88 EPSON Photo Quality Ink Jet Cards 91 EPSON Photo Stickers 92 EPSON Photo Quality Self Adhesive Sheets 92 EPSON Iron On Cool Peel Transfer Paper 93 Managing Print Jobs 94 Managing Print Jobs in Windows 95 Windows 98 and Windows NT 4 0 95 Selecting the Speed Progress Options 96 Using the Spool Manager 99 Using Status Monitor 2 100 Managing Print Jobs in Windows 3 1 110 Usi...

Page 6: ...g Ink Cartridges 123 Replacing an Outdated Ink Cartridge 126 Cleaning the Print Head 127 Using the Head Cleaning Utility 127 Using the Control Panel 128 Examining the Nozzle Check Pattern 130 Aligning the Print Head 131 Cleaning the Printer 132 Transporting the Printer 133 Troubleshooting 134 Diagnosing Problems 135 Checking the Control Panel Lights 136 Running a Printer Operation Check 137 Confir...

Page 7: ...g Miscellaneous Printout Problems 157 Uninstalling Printer Software 161 Windows 95 Windows 98 and Windows NT 4 0 Instructions 161 Windows 3 1 Instructions 162 Macintosh Instructions 162 Where To Get Help 164 Specifications 166 Printing 166 Paper 167 Ink Cartridges 171 Mechanical 172 Electrical 173 Environmental 173 Safety Approvals 174 ...

Page 8: ...Page 8 DOS Support 174 Control Panel Settings 175 Character Tables 176 Interfaces 177 Index 179 ...

Page 9: ...d provides advanced color management with adjustable levels of brightness contrast sharpness and other settings Support for ColorSync 2 01 and two Windows color matching methods gives you even more precise color control EPSON s specially formulated ink cartridges and wide variety of ink jet papers offer the most flexibility for getting the results you want With high speed USB Universal Serial Bus ...

Page 10: ...only Power Macintosh G3 USB connection only For serial connection System 7 1 or later 7 6 or later recommended some application software on the EPSON CD ROM may require System 7 52 or later For USB connection iMac or Power Macintosh G3 with System 8 1 or later Caution If your iMac is running OS 8 1 you must download and install the iMac Update 1 0 from Apple at http swupdates info apple com before...

Page 11: ...n iMac or Power Macintosh G3 a shielded USB AB interface cable from Series A computer to Series B printer up to 6 5 ft 2 meters long Windows System Requirements To use your printer and its software with a PC your system should have An IBM compatible PC with at least a 386 25 MHz for Windows 3 1x 486 25 MHz for Windows 95 or Windows NT 4 0 or 486 66 MHz for Windows 98 processor Pentium processor re...

Page 12: ...el connection a high speed bidirectional IEEE 1284 compliant parallel cable 6 to 10 feet long The cable must have a D SUB 25 pin male connector for your computer and a 36 pin Centronics compatible connector for the printer For USB connection to a computer with Windows 98 and a Windows 98 compliant USB port a shielded USB AB interface cable from Series A computer to Series B printer up to 6 5 ft 2 ...

Page 13: ...Introduction Page 13 Printer Parts paper support printer cover output tray output tray extensions edge guides sheet feeder paper thickness lever control panel ink cartridge holders ...

Page 14: ...ting on Special Media gives guidelines for selecting the right paper or other media for your print job and instructions for loading it in your printer Managing Print Jobs explains how to control print jobs and check printer status while you re printing Maintenance and Transportation gives instructions for replacing ink cartridges cleaning and aligning the print head and cleaning and transporting t...

Page 15: ...ps contain additional hints for great printing ENERGY STAR Compliance As an ENERGY STAR Partner EPSON has determined that this product meets the ENERGY STAR guidelines for energy efficiency The EPA ENERGY STAR Office Equipment program is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy efficient personal computers monitors printers fax m...

Page 16: ...not spill liquid on the printer Do not place the printer on an unstable surface or near a radiator or heating vent Do not block or cover the openings in the printer s cabinet or insert objects through the slots Use only the type of power source indicated on the printer s label Connect all equipment to properly grounded power outlets Avoid using outlets on the same circuit as photocopiers or air co...

Page 17: ...xcept as specifically explained in this manual do not attempt to service the printer yourself Unplug the printer and refer servicing to qualified service personnel under the following conditions If the power cord or plug is damaged if liquid has entered the printer if the printer has been dropped or the cabinet damaged if the printer does not operate normally or exhibits a distinct change in perfo...

Page 18: ...idge unpacked for a long time before use may result in reduced print quality Do not use an ink cartridge beyond the date printed on the cartridge package For best results use up the ink cartridges within six months of installing them Do not shake an ink cartridge this can cause leakage Always turn the printer off using the Ppower button When you press this button the Ppower light flashes briefly t...

Page 19: ...chapter to find out about Printing from Windows Printing from a Macintosh Although your printer is named the EPSON Stylus COLOR 740i be sure to select EPSON Stylus COLOR 740 in your application Windows or SC 740 in the Chooser Macintosh Printing from Windows This section tells you about Setting Printer Options from Windows Applications Setting Default Printer Options Checking Printer Status Note F...

Page 20: ...and click Print You see the Print dialog box for your application 3 Make sure your EPSON Stylus COLOR 740 printer is selected and then click the Properties Printer Setup or Options button You may have to click a sequence of buttons in different dialog boxes Note You can also set printer options by clicking Print Setup in the File menu then clicking the Printer Setup Properties or Options button Ho...

Page 21: ... Quality Ink Jet Paper Photo Paper Photo Quality Glossy Film Ink Jet Transparencies Click to select your media type Click for more information Use the Quality Speed slider to select your print resolution Click to select Automatic mode To print at the highest resolution 1440 dpi you need to use plain paper Photo Paper or one of the Photo Quality media For the best printing at any resolution always ...

Page 22: ...t 1440 dpi on plain paper or any other available resolution for your media you need to access the Advanced dialog box see Customizing Print Quality and Special Effects for instructions 8 Click the Paper tab and choose your paper size number of copies orientation and printable area settings See Selecting Paper Options in Windows for instructions 9 Click the Layout tab not available with Windows 3 1...

Page 23: ... Panel Windows 3 1 Close all your applications before you start If you don t you may have to close and reopen them to use the new default settings Setting Default Options in Windows 95 Windows 98 or Windows NT 1 Click Start point to Settings and select Printers 2 Right click the EPSON Stylus COLOR 740 icon 3 Select Properties or Document Defaults Windows NT then click the Main tab You see the prin...

Page 24: ...N Stylus COLOR 740 from the list of printers and click Setup You see the printer settings dialog box shown under Setting Printer Options from Windows Applications Checking Printer Status While your document is printing your printer software reports how the job is doing See the following for your operating system Windows 95 Windows 98 or Windows NT 4 0 Windows 3 1 ...

Page 25: ...tus Monitor 2 you also see information about how much ink you have left and can view the Status Monitor 2 Printer Status window See Using Status Monitor 2 for more information You can also set up the way your printer software sends print jobs and select whether to display the Progress Meter dialog box or not see Selecting the Speed Progress Options for instructions Click to pause Click to cancel C...

Page 26: ...t job and the status of your printer If you run out of paper while printing for example the Despooler warns you You can use the buttons to cancel pause or restart your print job You can also control print jobs using the Spool Manager see Using the Spool Manager for more information Click to pause or resume printing Click to cancel printing Click to restart printing ...

Page 27: ... file you want to print 2 Open the File menu and click Page Setup Document Setup in some applications You see the Page Setup dialog box 3 Choose your paper size orientation and other options as described in Selecting Paper Options on a Macintosh and click OK Note On the Macintosh printer settings are saved with your document but not from one application to another If you want to reuse settings you...

Page 28: ...owing list Plain Paper 360 dpi Ink Jet Paper Photo Quality Ink Jet Paper Photo Paper Photo Quality Glossy Film Ink Jet Transparencies Click to select your media type Use the Quality Speed slider to select your print resolution Click to select Automatic mode For printing at the highest resolution 1440 dpi you need to use plain paper Photo Paper or one of the Photo Quality media For the best printin...

Page 29: ...tion for the media you re using To select 1440 dpi on plain paper or any other available resolution for your media you need to access the Advanced dialog box see Customizing Print Quality and Special Effects for instructions 10 Click the Layout icon and check the fit to page watermark page layout and print order settings See Choosing Print Layout Options on a Macintosh and Selecting Print Order Op...

Page 30: ...nt is printing See Using Monitor3 for details Setting Up Background Printing Options Before you print your document you can set up the following background printing options Turn background printing on or off Set a priority for the print job in the print queue Set a specific time for printing the print job Hold the print job for later printing Follow these steps 1 Open an application and select a d...

Page 31: ...s received Urgent to print before any Normal priority job Print at to print at the specific time you enter in the day and time in the fields to the right Hold to hold the print job in the print queue until you re ready to release it using EPSON Monitor 3 see Using Monitor3 for details 6 Click OK to save your settings and return to the printer settings dialog box Click Cancel if you want to cancel ...

Page 32: ...ons let you print almost any size image on your printer proof multiple pages on one sheet of paper and add watermarks not available with Windows 3 1 This chapter includes the following information Using Custom Project Types Customizing Print Quality and Special Effects Customizing Color Settings Using ColorSync on the Macintosh Selecting Paper Size and Orientation Options Selecting Print Layout Op...

Page 33: ... with custom project types 1 Create your image or document in your application software 2 Access the printer settings dialog box as described in Printing from Windows or Printing from a Macintosh You see one of the following dialog boxes Windows 95 98 NT Click Custom then click here to see a list of project types Windows 3 1 Click Advanced then click here to see a list of project types ...

Page 34: ...PhotoEnhance Windows 3 1 For printing images captured using a video camera digital camera or scanner Produces sharper images and more vivid colors by automatically adjusting the contrast saturation and brightness Corrects for overall under and over exposure of the original image Macintosh Click Custom then click here to see a list of project types Note Always choose your Media Type and Ink setting...

Page 35: ... compatible application If you re using an ICM compatible monitor adjusts printed colors to closely match the screen colors sRGB Standard Red Green Blue not available with Windows 3 1 recommended only with Windows 98 For printing documents created in an sRGB compatible application using sRGB colors such as those designed for the World Wide Web First set up your sRGB compatible devices such as your...

Page 36: ...ons that your application uses for printing Customizing Print Quality and Special Effects If you need the maximum control over your project or you want to experiment with special effects you can adjust the custom settings in your printer software Follow these steps 1 Create your image or document in your application software 2 Access the printer settings dialog box as described in Printing from Wi...

Page 37: ...ndows 95 98 NT Click here to change your Print Quality resolution Some of these options are automatically set or disabled by other settings you choose Click here to change your Print Quality resolution Some of these options are automatically set or disabled by other settings you choose Windows 3 1 ...

Page 38: ...drafts on plain paper Saves ink Normal 360 dpi For most documents on plain paper transparencies or 360 dpi Ink Jet Paper Fine 720 dpi For high resolution output on plain paper Photo Paper or Photo Quality Ink Jet Paper Macintosh Some of these options are automatically set or disabled by other settings you choose Click here to change your Print Quality resolution Note The available Print Quality se...

Page 39: ...ng print options MicroWeave For improved print quality Prints graphic data in finer increments to eliminate unwanted banding effects light horizontal lines Always use for color printing High Speed For fast bidirectional printing at lower quality If vertical lines in your printout are misaligned when you use the High Speed setting you may need to turn it off or align the print head see Aligning the...

Page 40: ... to manage the color in your documents using your printer software Using PhotoEnhance3 or Digital Camera Correction Mode to automatically correct digital photographs for exposure and other common flaws and to adjust the tone or sharpness Using Custom Color Management Modes to select individual color values to fine tune the color in text graphics or economy mode documents Using a Color Correction S...

Page 41: ...rinting from Windows or Printing from a Macintosh 3 Click Custom then select either PhotoEnhance3 or Digital Camera as described in Using Custom Project Types 4 Click the Advanced button The Color Management section of the Advanced dialog box appears as shown here Note The Color Management section also changes to this view if you select the PhotoEnhance3 radio button on the Advanced dialog box Win...

Page 42: ...ly the edges 6 Click OK to return to the printer settings dialog box Using Custom Color Management Modes You can choose from several custom Color Management modes or manually adjust brightness contrast saturation and CMY cyan magenta yellow color values 1 Create your image or document in your application software 2 Access the printer settings dialog box as described in Printing from Windows or Pri...

Page 43: ...cordingly Photo realistic For printing color photographs Vivid For printing graphics intensive documents like presentation pages with charts and graphs Intensifies colors and lightens the midtones and highlights Note The Color Management section also changes to this view if you did not select a Custom project type or if you select the Color Adjustment radio button on the Advanced dialog box Window...

Page 44: ...rease drag left the settings listed below Brightness Makes your image lighter or darker Contrast Increases or decreases the difference between the bright or dark parts of an image Saturation Makes colors more vivid or less vivid Cyan Magenta Yellow Increases or decreases the amount of the three ink colors that combine to make a full color picture Use these sliders to fine tune the color balance in...

Page 45: ...as described in Printing from Windows or Printing from a Macintosh 3 Click Custom then select either ICM Windows 95 or 98 only sRGB Windows 95 98 and NT only or ColorSync Macintosh only as described in Using Custom Project Types 4 Click the Advanced button The Color Management section of the Advanced dialog box appears as shown here Note The Color Management section also changes to this view if yo...

Page 46: ...signed for the World Wide Web First set up your sRGB compatible devices such as your monitor and printer to use an sRGB color profile see your Windows 98 online help for details ColorSync Macintosh only Automatically adjusts printout colors to match colors on the screen See Using ColorSync on the Macintosh for more information 6 Click OK to return to the printer settings dialog box Using ColorSync...

Page 47: ...stem Profile under Control Panels on the Apple menu 2 Click the Set Profile button 3 Select your monitor from the list and then click Select 4 Close ColorSync System Profile 5 Open an application and select a document to print 6 Open the File menu and click Print 7 Click Custom then click Advanced You see the Advanced dialog box 8 Click the ColorSync radio button 9 For Profile choose EPSON Standar...

Page 48: ...Paper Size and Orientation Options Your printer can print on paper up to 9 5 inches wide and up to 44 inches long in either portrait or landscape orientation If you print multi page documents or multiple copies of documents you can print the pages collated and in reverse order You can even rotate the printed document by 180 degrees to make it closer to the bottom of the paper not available with Wi...

Page 49: ...ication software 2 Access the printer settings dialog box as described in Printing from Windows 3 Click the Paper tab You see the Paper dialog box Click to select your Paper Size Printer graphic reflects changes to Orientation and Printable Area settings Rotate by 180 is not available with Windows 3 1 Page graphics change to show Collate and Reverse Order settings ...

Page 50: ...twice the number of copies you want A4 210 297 mm B5 182 257 mm A5 148 210 mm Letter 8 1 2 11 in Legal 8 1 2 14 in Executive 7 1 4 10 1 2 in Half Letter 5 1 2 8 1 2 in A6 Index card 105 148 mm Index card 5 8 in Index card 8 10 in Envelope 10 4 1 8 9 1 2 in Envelope DL 110 220 mm Envelope C6 114 162 mm Envelope 132 220 mm Photo Paper 4 6 in Panoramic 210 594 mm B4 257 364 mm US B 11 17 in A3 297 42...

Page 51: ...ions select the options listed below it 9 The Standard Printable Area setting uses the maximum printable area of your paper with a minimum bottom margin of 0 55 inch 14 mm To increase the minimum bottom margin to 0 12 inch 3 mm set the Printable Area setting to Maximum To center your document on the page using either setting select the Centered checkbox Note The Rotate by 180 setting lets you prin...

Page 52: ...ul if you re printing a custom size document such as a banner You can select any width from 3 5 to 9 5 inches and any height length from 3 5 to 44 inches Follow these steps to create a User Defined paper size 1 Follow the steps in Printing from Windows to access the printer software then click the Paper tab 2 Click the Paper Size list and scroll to the bottom of it using the arrows or scroll bar 3...

Page 53: ...click OK 5 You see the Paper tab again The paper size name you defined is added to the Paper Size list and selected as the current setting In Windows 3 1 the setting is named User Defined 6 Click a tab for the settings you want to check or change next or click OK to print your document To change or delete a custom paper size Windows 95 Windows 98 or Windows NT Click User Defined in the Paper Size ...

Page 54: ...r Height settings as necessary Click OK when you re done Selecting Paper Options on a Macintosh The Paper Size and Orientation options for your printer software are on the Page Setup dialog box The options for collating and reversing the page order are on the Layout dialog box Follow the steps in these sections for selecting the paper options Choosing Paper Size and Orientation Options Selecting P...

Page 55: ...d in the printer Click to select your Paper Size Printer graphic reflects changes to Orientation and Printable Area settings Click to select your Orientation options Click to select your Printable Area options A4 210 297 mm B5 182 257 mm A5 148 210 mm Letter 8 1 2 11 in Legal 8 1 2 14 in Executive 7 1 4 10 1 2 in Half Letter 5 1 2 8 1 2 in A6 Index card 105 148 mm Index card 5 8 in Index card 8 10...

Page 56: ...enter your document on the page using either setting select the Centered checkbox 6 To collate multiple copies of a multi page document or reverse the order in which pages are printed see Selecting Print Order Options for instructions If you ve finished selecting options click OK to close the Page Setup dialog box Then select Print from the File menu to print your document Note The Rotate by 180 s...

Page 57: ... your application s File menu and select Page Setup 2 Click the Customize button You see the following dialog box 3 Click the New button Width and Height fields and Inches and cm radio buttons appear on the screen 4 Type the width and length of your custom paper in the Width and Height fields If you need to change from inches to centimeters click the correct radio button 5 Type a name for your pap...

Page 58: ...te and Reverse Order options 1 Open your application program s File menu and select Print 2 Click the Layout icon You see the Layout dialog box 3 If you re printing multiple copies of a multi page document and you want the copies printed in sets click the Collate checkbox The page graphics change to show collated documents Note For information on the other settings on the Layout dialog box see Cho...

Page 59: ...size document to print on your printer You can also select options to proof multiple pages on one sheet of paper add page frames and add a predefined or custom watermark Follow the steps in the section for your operating system Choosing Print Layout Options in Windows Choosing Print Layout Options on a Macintosh Choosing Print Layout Options in Windows Follow the steps in these sections to use opt...

Page 60: ...2 Click the Paper Size list and select the actual size of the document you want to print For example if your document size is 11 22 inches select US C 11 22 in This paper size is too large to fit in your printer so you ll need to proportion it to fit on a smaller paper size by reducing the document size If your document size is 5 8 inches but you want it to fit in the maximum area on Letter size p...

Page 61: ...list select the actual size of the paper loaded in the printer and click OK This automatically turns on the Fit to Page setting so the document fits into the printable area on the output paper you select The selected Paper Size reduction percentage and Output Paper settings now appear above the printer graphic Output Paper list Paper Size setting reduction percentage Output Paper setting ...

Page 62: ...Advanced Printing Page 62 If you want to adjust the proportions or sizes go to step 5 If you re ready to print go to step 7 5 Click the Layout tab You see the Layout dialog box Reduce Enlarge settings ...

Page 63: ...aded in the printer Select Custom then select a percentage 10 to 400 in the Scale to field to reduce or enlarge the document by a specific amount 7 If you re finished selecting Layout options click OK If you want to select more options see Using Multiple Print Layouts and Page Frames Note If you previously selected a Paper Size setting that is larger than the maximum paper size for your printer an...

Page 64: ...the Print Layout options 1 Follow the steps in Printing from Windows to access the printer settings dialog box 2 Click the Layout tab You see the Layout dialog box 3 To print multiple pages of your document on one sheet of paper select either the 2 Pages or 4 Pages radio button 4 If the page order of the layout shown in the on screen graphic is how you want your document printed go to step 3 To ch...

Page 65: ...es Or you can add a custom bitmap of your company logo so your document looks like printed letterhead Follow these steps to add a watermark 1 Follow the steps in Printing from Windows to access the printer settings dialog box 2 Click the Layout tab You see the Layout dialog box 3 To select a watermark click in the WaterMark drop down list Note To add a custom watermark you must first create the wa...

Page 66: ...g box 5 To load a custom watermark you ve created as a bitmap file in an application program click the User Defined button Confidential Draft Urgent Priority Hot Do Not Copy For Your Eyes Only Review Copy Top Secret Duplicate Click here to select a predefined watermark Click here to load a custom watermark you ve created Specify how you want your watermark to look using these options See how your ...

Page 67: ...t to the list then click OK The custom watermark now appears as the selected watermark in the Watermark Settings dialog box and is shown in the on screen graphic Click Browse to select your bitmap file Then type a name for your custom watermark here and click Save Note You can create up to 10 custom watermarks In Windows 95 and 98 you can use any bitmap file up to 15MB in size With Windows NT the ...

Page 68: ...e the slide bar Color lets you choose a color for your predefined watermark Red Black Blue Aqua Lime Fuchsia or Yellow You cannot select a color for a custom watermark it is printed in its original colors Intensity sets the lightness or darkness of the watermark from 5 to 100 based on where you move the slide bar 7 If you re finished changing Layout options click OK to close the Layout dialog box ...

Page 69: ...rent from its actual size you can use your printer software s Fit to Page option to proportion it to fit in the maximum centered area on a selected paper size Follow these steps to use the Fit to Page option 1 Create your image or document in your application software 2 Open the File menu and select Page Setup You see the Page Setup dialog box 3 Click the Paper Size list and select the actual size...

Page 70: ...o Page setting to enlarge the document to that size 4 Click OK to close the Page Setup dialog box 5 Now open the File menu and select Print You see the printer settings dialog box 6 Click the Layout icon You see the Layout dialog box 7 Select one of the following Fit to Page options Select Off to set the print proportion to 100 Select On to automatically reduce or enlarge the document to fit on th...

Page 71: ...ntage to fit the document into the printable area on the selected paper size The selected document size and paper size settings now appear beneath the paper graphic 8 If you re finished selecting Layout options click OK If you want to select more options see Using Multiple Print Layouts and Page Frames Select the paper size you ve loaded in the printer here Paper graphic displays the selected pape...

Page 72: ...out options 1 Open an application and select a document to print 2 Open the File menu and click Print You see the printer settings dialog box 3 Click the Layout button You see the Layout dialog box 4 To print multiple pages of your document on one sheet of paper select either 2 Pages or 4 Pages in the Pages pop up list 5 If the page order of the layout shown in the printer graphic is how you want ...

Page 73: ...ks like printed letterhead 1 Open an application and select a document to print 2 Open the File menu and click Print 3 In the printer settings dialog box click the Layout button You see the Layout dialog box 4 To use one of the predefined watermarks click the arrow in the Name list in the Watermark box and choose one of these Go to step 6 Confidential Draft Urgent Priority Hot Do Not Copy For Your...

Page 74: ...atermark now appears as the selected watermark in the Layout dialog box and is shown in the layout graphic 6 Now select the way you want the watermark to appear by choosing the following options The layout graphic changes to reflect all the settings you choose Color lets you choose a color for your predefined watermark Red Black Blue Aqua Lime Fuchsia or Yellow You cannot select a color for a cust...

Page 75: ...r right bottom center upper left middle left or lower left To resize the watermark move the cursor over one of the corner boxes the cursor changes to a pointing hand Click and drag the box corner to reduce or enlarge the watermark 7 If you re finished changing Layout options click OK to close the Layout dialog box Note If your monitor displays only 16 colors the Intensity adjustments are not shown...

Page 76: ...lowing printer software settings on your document Print layout settings such as Fit to Page Page Order Watermark Reverse Order and Collate Page Setup options such as Paper Size Orientation Rotate by 180 and Printable Area 1 Open an application and select a document to print 2 Open the File menu and click Print You see the printer settings dialog box Click the Print Preview icon The Print button ch...

Page 77: ...tton to go back or forward one page or enter a page number in the Page field 6 To change the size of the preview click the following buttons Click to preview the entire page in the display area Click to enlarge the preview Click to enlarge the preview even further 7 To print your document click Print To close the print preview dialog box and return to your application click Cancel Help Cancel and ...

Page 78: ... Windows or 8 Macintosh groups of settings 1 Customize your printer settings then access the Advanced dialog box as described in Customizing Print Quality and Special Effects In Windows 3 1 access the main printer settings dialog box as described in Printing from Windows then click Advanced 2 Click the Save Settings button You see this dialog box 3 Type a unique name for your settings up to 16 cha...

Page 79: ... in a customized settings group but keep the same name for it follow these steps 1 From the main printer settings dialog box click Custom in Windows 3 1 click Advanced Then select the name of the custom settings group you want to redefine in the Custom Settings list 2 Click the Advanced button in Windows 3 1 click More Settings and change the printer settings If you change the Media Type and Ink s...

Page 80: ...the confirmation dialog box to save your redefined settings Click Cancel to cancel your changes Deleting Custom Settings 1 From the main printer settings dialog box click Custom then click the Advanced button Click Save Settings on the Advanced dialog box In Windows 3 1 click Advanced then click Save Settings on the main printer settings dialog box 2 Select the custom settings group in the Custom ...

Page 81: ...you ll get even better results with specially coated ink jet paper For the best output use EPSON s photo quality paper ink jet paper glossy paper glossy film note cards and photo paper For special projects you can use a variety of EPSON media designed for ink jet printers ranging from transparencies to iron on transfer paper Follow the steps in this chapter on Selecting Special Media Media Loading...

Page 82: ...r each one Media name Size Part number Media Type setting EPSON 360 dpi Ink Jet Paper Letter A4 S041060 S041059 360 dpi Ink Jet Paper EPSON Iron On Cool Peel Transfer Paper Letter S041153 S041155 EPSON High Quality Ink Jet Paper Letter A4 S041111 S041117 Photo Quality Ink Jet Paper EPSON Photo Quality Ink Jet Paper Letter A4 Legal S041062 S041061 S041067 EPSON Photo Quality Ink Jet Cards A6 8 10 i...

Page 83: ...hoto Quality Glossy Paper Letter A4 S041124 S041126 Photo Paper EPSON Photo Paper 4 6 inches Letter A4 Panoramic S041134 S041141 S041140 S041145 EPSON Photo Quality Glossy Film Letter A4 A6 S041072 S041071 S041107 Photo Quality Glossy Film EPSON Photo Stickers Kit CD ROM and paper EPSON Photo Stickers refill A6 A6 S041144 KIT S041144 EPSON Ink Jet Transparencies Letter A4 S041064 S041063 Ink Jet T...

Page 84: ...ge as soon as possible See Paper for more storage information If your paper package included protective sheets cover the printed side of your paper with these sheets before stacking your paper Use ink jet papers within one year of purchase Use glossy media and transparencies within six months Follow any specific instructions for your paper in the following sections Letterhead Preprinted Forms and ...

Page 85: ...o Quality Glossy Paper Film and Transparencies Before you load glossy film or transparencies put a support sheet packed with the media or a plain paper sheet beneath the stack Don t use a support sheet with Photo Quality Glossy Paper You can load up to 20 sheets of glossy paper or glossy film or up to 30 transparencies On Photo Quality Glossy Film you may get better results by loading one sheet at...

Page 86: ...e Remove each sheet from the output tray immediately after it s printed Make sure each sheet is dry before stacking Note It is best not to use the Maximum printable area setting in the printer software when printing on paper with a cut corner Part of your document may print in the cut out area cut corner ...

Page 87: ...ope size as the Paper Size setting in the printer software If ink smears when you print on envelopes or other thick media set the paper thickness lever to the position as shown Return the lever to the 0 position before printing on other media Note If the stack of envelopes is more than 0 4 inch 10 mm thick press the envelope edges to flatten them before stacking or load one envelope at a time ...

Page 88: ...d in the paper package Keep the following in mind when using EPSON Photo Paper Load the paper with the whiter glossier side facing up If you re loading Panoramic Photo Paper pull up the paper support extension Then load the Panoramic paper and hold up its top edge while you press the E load eject button to feed it into the printer Select Photo Paper as the Media Type setting and Panoramic 210 594 ...

Page 89: ...erforated margins as shown and load up to 20 sheets with support sheets A and B beneath the stack 2 When you create the image you ll print in your application software size it to 4 25 6 25 inches so the image covers the perforations as shown Trim size Printed image size 0 67 in 0 24 in 0 12 in 0 24 in 0 12 in ...

Page 90: ...t fold the paper back and forth along the perforations and carefully tear the margins off You can use 4 6 inch EPSON Photo Paper like a postcard After printing on the glossy side of the Photo Paper let your image dry completely Then set the paper thickness lever to the position reload the flattened card with the uncoated side up and print your message in black ink using 360 dpi Ink Jet Paper as th...

Page 91: ...ways place the included support sheet under the cards and load them as shown below Make sure you set the paper thickness lever to the position as shown in Envelopes When you re ready to print set the Media Type to Photo Quality Ink Jet Paper and the Paper Size setting to the card size in your printer software ...

Page 92: ... that came with the stickers beneath the sheet When you re ready to print select Photo Quality Glossy Film as the Media Type setting and A6 Index card 105 148 mm as the Paper Size in your printer software EPSON Photo Quality Self Adhesive Sheets Use these sheets to print labels or stickers You can load one sheet at a time Make sure your adhesive sheets are fully adhered to their backing sheet befo...

Page 93: ...r at a time Select 360 dpi Ink Jet Paper as the Media Type setting Make sure you reverse your image before you print it especially if it includes text so it will read correctly when it s transferred You can use the Flip Horizontal setting in your printer software to do this see Customizing Print Quality and Special Effects for instructions After you print follow the instructions that came with the...

Page 94: ...bs You can use them to monitor your printer s status and check on the current print job or jobs waiting to print This chapter provides instructions for the following Managing Print Jobs in Windows 95 Windows 98 and Windows NT 4 0 Managing Print Jobs in Windows 3 1 Managing Print Jobs on a Macintosh ...

Page 95: ...ss Options for details Spool Manager not available with Windows NT which appears in the taskbar at the bottom of the screen each time you print as described in Using the Spool Manager Status Monitor 2 which provides a variety of print monitoring options as described in Using Status Monitor 2 Windows NT 4 0 servers and workstations include a messenger service to alert you to printer errors or let y...

Page 96: ...he dialog box you must open your printer software from the Windows Printers utility as described below 1 Click Start point to Settings then click Printers 2 Right click the EPSON Stylus COLOR 740 printer icon and select Properties Windows 95 and 98 or Document Defaults Windows NT from the menu 3 Click the Utility tab You see the Utility menu 4 Click the Speed Progress button Speed Progress button ...

Page 97: ...s a cache Show Progress Meter lets you control whether or not the Progress Meter is displayed when you send a print job See Checking Printer Status for information on the Progress Meter If you have more than one hard disk drive you can select a folder for storing multiple copy print jobs here You don t see this box if you have only one hard disk drive Not available with Windows NT ...

Page 98: ... you re already using fast DMA transfer mode For higher data transfer rates use DMA transfer lets you know that you can speed up printing by enabling DMA transfers on your system See your computer documentation or contact your computer s technical support for instructions on using DMA transfers if your computer supports them If you see no message you cannot enable DMA transfers on your system 5 Cl...

Page 99: ...time To open Spool Manager while you re printing click the EPSON Stylus COLOR 740 button that appears on the taskbar at the bottom of the screen You see the Spool Manager window The Spool Manager window displays the status of your print job files and lets you control them To cancel pause resume or restart a print job click the job to highlight it then click the corresponding command button on the ...

Page 100: ...us Monitor 2 lets you view detailed information about your print jobs and control how you want printing monitored Before you can use Status Monitor 2 you must enable background monitoring for your printer if it isn t already enabled Follow the instructions in these sections Enabling Background Monitoring Setting Up Monitoring Preferences Using the Status Monitor 2 Main Window Using the Printer Sta...

Page 101: ...our monitoring preferences for the printer as described in Setting Up Monitoring Preferences Setting Up Monitoring Preferences You can select the way you want Status Monitor 2 to monitor your printer using the Monitoring Preferences window There are several ways to open the window Click the printer name in the Installed Printers list to highlight it and click the icon or select Monitoring Preferen...

Page 102: ...s only if a printing error occurs If you select all the options the dialog box appears whenever you print encounter an error or have low ink levels Set the length of the interval in which you want Status Monitor 2 to monitor your printer here short intervals may cause some applications to run slower Turn background monitoring on or off for the selected printer Select if and when to use the Status ...

Page 103: ... your printer and set up your monitoring preferences there are two ways to access Status Monitor 2 Double click the icon on the taskbar in the bottom right corner of your screen Click Start point to Programs click the Epson folder and click EPSON Status Monitor 2 Click here to close the Status Alert dialog box Click the printer name to highlight it then click Details to open the Printer Status win...

Page 104: ...can customize the appearance of items on the Status Monitor 2 main window using the View menu options or using icons on the button bar If you re monitoring multiple printers you can reorder them in the Installed Printers list by clicking in the Printer Name Status or Job Count title bar Menu bar Button bar Installed Printer icon and name Brief status messages appear here The number of print jobs w...

Page 105: ...ils on the status of your printer you can use the Printer Status window There are several ways to open the window Double click the printer name in the Installed Printers list Click the printer name in the Installed Printers list to highlight it and click the icon or select Printer Status from the Printer menu Installed Printer icon color Status message Green Ready to print Yellow Paper and or ink ...

Page 106: ... button on the Progress Meter see Checking Printer Status or the Status Alert dialog box see Setting Up Monitoring Preferences You see the Printer Status window The Current Status tab gives printing status and error correction information Printer status messages If an error occurs troubleshooting tips appear here Illustrations of what to do if an error occurs appear here If your printer runs out o...

Page 107: ... Printer Status window gives status and error condition information Graphic Condition Ready to print Paper isn t loaded correctly Paper is jammed Black ink is out Color ink is out A communication error has occurred Another type of printer error has occurred ...

Page 108: ...here are several ways to open the window Click the printer name in the Installed Printers list to highlight it and click the icon or select Job Status from the Printer menu Right click the printer name in the Installed Printers list and select Job Status from the drop down menu These graphics indicate the amount of ink remaining in your cartridges Note The Job Status window is very similar to the ...

Page 109: ... the printer as your Windows default and access the printer software to change default settings The Document menu options let you pause or cancel printing of individual print jobs First click the print job you want to pause or cancel in the Document Name list to highlight it Information on jobs currently printing or waiting to be printed appears here Menu bar ...

Page 110: ... handles multiple print jobs that come in at the same time See the next section for details The Despooler also starts automatically when you send a job to the printer It displays on your screen to provide printer status information See Checking Printer Status for details on the Despooler Using the Spool Manager The Spool Manager works like the Windows Print Manager When you send a job to your prin...

Page 111: ...program group You see the Spool Manager window The Spool Manager window displays the status of your print job files and lets you control them You can also control print queues display of the Despooler and the default spool directory Click Help in the Spool Manager menu bar for detailed information Note You may not see the Spool Manager icon if Program Manager or the current window is maximized Red...

Page 112: ... Changing the Default Spool Directory If you get an error message while printing or printing is very slow you can try changing your default spool directory 1 Make a directory on your hard drive where you want Spool Manager to store print job files for example C SPLTEMP 2 Open the Spool Manager as described in Using the Spool Manager 3 Make sure EPSON Stylus COLOR 740 is selected and then choose Se...

Page 113: ... Monitor3 starts automatically when you send a job to the printer It handles printing while you continue to work on your Macintosh lets you track documents that are waiting to be printed and lets you set priorities and print times for waiting print jobs The Status Monitor alerts you to any problems that occur during printing You can also use it at any time to see how much ink you have left The Con...

Page 114: ...on for Monitor3 as described in Setting Up Monitor3 Setting Up Monitor3 1 Open the Chooser from the Apple menu and select the SC 740 icon Then select the port you re using 2 Under Background Printing click On and close the Chooser 3 To increase the memory allocation select EPSON Monitor3 in the Extensions folder in your System folder Then choose Get Info from the File menu and set the Memory Requi...

Page 115: ...menu at the right end of the menu bar You see the following dialog box You can track the printer s progress with the current job or double click a job and use these command buttons click to delete click to restart click to pause Job currently printing Jobs queued for printing Click to set priorities or print times for waiting print jobs ...

Page 116: ...the order it is received Urgent moves the job before any Normal priority jobs in the print queue Hold holds the job in the print queue until you re ready to release it for printing by clicking the restart icon Note If you see a stop sign icon and the message Print queue on hold in the EPSON Monitor3 dialog box select Start print queue from the Printer menu to release the queue and resume printing ...

Page 117: ... the Macintosh Status Monitor You can use the Status Monitor to check the level of ink in your printer Follow these steps 1 Choose Page Setup or Print from the File menu in your application You see a printer settings dialog box 2 Click the Utility icon You see the Utility menu For information about these utilities see Maintenance and Transportation ...

Page 118: ...usMonitor icon The software checks the amount of ink remaining in the printer and displays the Status Monitor window 4 To recheck the ink level check click the Update button To close the Status Monitor dialog box click OK Click to recheck the ink level ...

Page 119: ...tup or Print from the File menu in your application You see a printer settings dialog box 2 Click the Utility icon You see the Utility menu 3 Click the Configuration button You see the Configuration Settings dialog box Printing stops when these messages appear Printing continues when these messages appear Spooled print job files are stored in these folders Click here to check for errors and or the...

Page 120: ...e folders on your hard disk that store the temporary print job and high speed multiple copy print job files created when you send a job to the printer Click the Select button to change the folder from the default folder shown Click the Check for errors before starting to print checkbox if you want your software to check for errors before starting your print job Click the Check the ink level before...

Page 121: ...easy to keep your EPSON Stylus COLOR 740i printer working at its best Just follow the simple instructions in this chapter for Replacing an Ink Cartridge Cleaning the Print Head Aligning the Print Head Cleaning the Printer Transporting the Printer ...

Page 122: ...ge Black ink cartridge S020189 Color ink cartridge S020191 When you need new ink cartridges contact your dealer or call EPSON Accessories at 800 873 7766 or visit our web site at www epsonsupplies com U S sales only In Canada please call 800 873 7766 for dealer referral If you need to replace an ink cartridge before the lights flash because the ink is too old for example follow the instructions in...

Page 123: ...ew ink cartridge from its packaging 2 Remove only the yellow part of the tape seal on top as shown below Don t pull off the blue portion or try to remove the clear seal underneath the cartridge 3 Make sure the printer is turned on and not printing then open the printer cover Caution You must remove the yellow tape from the top of the cartridge or you will permanently damage it Do not remove the cl...

Page 124: ...within 60 seconds 5 Pull up the ink cartridge clamp The cartridge rises up from its holder 6 Lift the cartridge out of the printer and dispose of it carefully Caution Don t open the clamp or remove a cartridge except to replace it with a new one Once you remove a cartridge you can t reuse it even if it contains ink Warning If ink gets on your hands wash them thoroughly with soap and water If ink g...

Page 125: ...he R cleaning button and close the printer cover The printer moves the print head and begins charging the ink delivery system Even if you don t press the button ink charging begins 60 seconds after you close the clamp The P power light flashes and the printer makes various sounds Charging takes a couple minutes When it s finished the P power light stops flashing and stays on Caution Never turn off...

Page 126: ...pen the printer cover 3 Press the E load eject button and hold it down for three seconds until the print head moves to the left The P power light begins flashing 4 Remove the old ink cartridge and install the new cartridge as described in Removing and Installing Ink Cartridges Don t press any control panel buttons however 5 Press the E load eject button and close the printer cover The printer move...

Page 127: ...ead Cleaning utility in your printer software when connected to a local port not over a network Using the printer s control panel buttons Using the Head Cleaning Utility Follow these steps to run the Head Cleaning utility 1 Make sure the printer is turned on but not printing and the B black and A color ink out lights are off 2 Start an application and open a document 3 Access the printer settings ...

Page 128: ... If the nozzle check pattern is complete click Finish If the pattern is missing dots click Clean to run another cleaning cycle If you don t see any improvement after cleaning two or three times check the print quality solutions in Improving Print Quality Using the Control Panel Follow these steps to clean the print head 1 Make sure the printer is turned on and not printing and that the B black and...

Page 129: ...ing from a Macintosh 5 Click the Utility tab Windows or the Utility icon Macintosh You see the Utility menu 6 Make sure paper is loaded in the printer and click the Nozzle Check icon then click Next The nozzle check pattern prints on your printer see Examining the Nozzle Check Pattern for details 7 If the nozzle check pattern is complete click Finish If the pattern is missing dots click Clean to r...

Page 130: ...thing like this with the lower pattern colored magenta cyan and yellow Each staggered horizontal and straight vertical line should be complete with no gaps in the dot pattern If your printout looks okay you re done If any dots are missing as shown below clean the print head again see Cleaning the Print Head for instructions Missing dots ...

Page 131: ...ation and open a document 3 Access the printer settings dialog box as described in Printing from Windows or Printing from a Macintosh 4 Click the Utility tab Windows or the Utility icon Macintosh You see the Utility menu 5 Click the Print Head Alignment icon 6 Follow the instructions on the screen to print a test page and select the correct alignment Caution Load paper that s at least 8 27 inches ...

Page 132: ...able 2 Remove all the paper from the sheet feeder 3 Clean the exterior of the printer with a soft damp cloth 4 Clean ink out of the printer s interior with a soft damp cloth Caution Don t touch the gears inside the printer Never use alcohol or thinner for cleaning they can damage the printer components and case Don t use a hard or abrasive brush Don t get water on the printer components Don t spra...

Page 133: ...aper from the printer and remove the paper support 4 Push in the output tray extensions and close the tray 5 Repack the printer and attachments in the original box using the protective materials that came with it See the Unpacking Sheet that was packed with your printer Be sure to keep the printer level as you transport it If you notice a decline in print quality after transporting the printer cle...

Page 134: ...owing the guidelines in this chapter Then try the most likely solutions until the problem is fixed This chapter covers the following problems and solutions Diagnosing Problems Improving Print Quality Solving Printing Problems Solving Printer Software Problems Fixing Paper Problems Solving Miscellaneous Printout Problems Uninstalling Printer Software Where To Get Help ...

Page 135: ...ls To determine whether the problem is caused by the printer itself run a printer operation check See Running a Printer Operation Check for instructions If you see an error message about your printer settings or have problems with color quality you may need to confirm your Printer ID number See Confirming the Printer ID Number for details For the latest information check the Help programs and the ...

Page 136: ...he stack Turn on the printer and press the E load eject button For tips on avoiding paper jams see Paper jams inside the printer S When the S paper out light comes on your paper ran out or is incorrectly loaded Load paper in the feeder and then press the E load eject button B or A When an ink out light flashes your ink supply is low Make sure you have a replacement cartridge power button load ejec...

Page 137: ...ake sure both the printer and computer are turned off 2 Disconnect the interface cable from the printer B or A When an ink out light comes on you need to replace the ink cartridge See Replacing an Ink Cartridge for instructions P S B A When the P power and S paper out lights flash and the B black and A color ink out lights come on jammed paper may be blocking movement of the print head See The Ppo...

Page 138: ...ou can use the Printer and Option Information utility to confirm the Printer ID Color quality may improve after you confirm the ID number If you re using Status Monitor 2 this information is updated automatically However if a message appears prompting you to enter settings or if you change the printer s configuration you ll need to update the Printer ID manually Follow these steps 1 Make sure lett...

Page 139: ...print quality has declined you can often improve it by doing one of the following Clean the print head following the instructions in Cleaning the Print Head Use higher quality paper appropriate for your print job See Selecting Special Media for a list of EPSON papers Match the Media Type in the printer software to the type of paper you loaded in the printer Then the printer software can automatica...

Page 140: ... printable side of the paper is face down Remove the paper and reload it with the printable side face up See Media Loading and Handling Guidelines for instructions The print head nozzles are clogged Clean the print head See Cleaning the Print Head for instructions The ink cartridges are low on ink Check the B black and A color ink out lights to see which cartridge you may need to replace See Repla...

Page 141: ...Special Effects for information The print head is misaligned Run the Print Head Alignment utility See Aligning the Print Head for instructions Possible cause Solution The Ink option is set to Black Change the Ink setting to Color See Printing from Windows or Printing from a Macintosh for instructions The Media Type setting doesn t match the loaded paper Make sure the Media Type setting matches the...

Page 142: ...ink colors are empty Check the B black and A color ink out lights to see which cartridge you may need to replace See Replacing an Ink Cartridge for instructions The colors displayed on your monitor don t match the printed colors Because your monitor and printer use different technologies to represent colors your printed colors can t exactly match the colors you see on your monitor screen Use the I...

Page 143: ...acing an Ink Cartridge for instructions Possible cause Solution The loaded paper is damaged old or dirty Remove the paper and reload a new stack with the printable side face up See Media Loading and Handling Guidelines for instructions The paper thickness lever is in the wrong position Set the paper thickness lever to the position to print on envelopes or other thick media set the lever to the 0 p...

Page 144: ... the printer to remove spilled ink See Cleaning the Printer for instructions You re using the High Speed and MicroWeave settings with a misaligned print head Turn off High Speed following the instructions in Customizing Print Quality and Special Effects Then run the Print Head Alignment utility following the instructions in Aligning the Print Head The resolution of your image may be too low If a p...

Page 145: ...cal outlet that s not controlled by a switch or timer The interface cable is securely connected to the printer and computer If you still can t print check the following solutions All lights are off Possible cause Solution The printer is not receiving power Try these solutions Make sure the printer is turned on Turn off the power and plug in the power cord securely Make sure the outlet is not contr...

Page 146: ...e enough memory to handle the file you re printing Try one of the following Reduce the resolution of your image Select fewer colors or a lower resolution for your display or monitor Add more memory to your computer Printing is stalled In Windows delete the stalled print jobs in Spool Manager see Using the Spool Manager for instructions In Windows NT uninstall the EPSON Printer Port Click Start poi...

Page 147: ...nes Then press the E load eject button to turn off the S paper out light and resume printing Possible cause Solution If flashing the ink supply is getting low You need to replace the indicated ink cartridge soon see Replacing an Ink Cartridge for instructions If on the ink cartridge is empty You must replace the indicated ink cartridge now to be able to print see Replacing an Ink Cartridge for ins...

Page 148: ... turn it on again If the lights still flash or stay on contact your EPSON dealer or see Where To Get Help Possible cause Solution The ink cartridge clamp isn t locked down Press down the clamp to lock it Packing material remains in the printer Remove the tape and other packing material following the instructions on the unpacking sheet The printer needs to initialize If the printer is not moving or...

Page 149: ...r printer software you see the Windows New Hardware Found window Possible cause Solution Your printer software is not set up correctly for the new operating system Uninstall the printer software after installing Windows 95 or Windows 98 as described in Uninstalling Printer Software Then reinstall it as described in the Start Here card Possible cause Solution Windows has detected your printer If yo...

Page 150: ... memory for the file you re printing Try one of the following Reduce the resolution of your image Select fewer colors or a lower resolution for your display or monitor Add more memory to your computer Possible cause Solution You need to increase the memory allocation for your application EPSON Monitor3 or both Choose Get Info from the File menu when the application is active or EPSON Monitor3 is s...

Page 151: ...enabled Click Start select Settings and click Printers Right click the EPSON Stylus COLOR 740 icon and select Properties Click the Details tab then click the Spool Settings button Click the Enable bi directional support for this printer radio button to turn on bi directional support Click OK twice then close the Printers window and try printing again You re using ScanDisk Before using ScanDisk tur...

Page 152: ...n off virtual memory Increase your system s memory RAM and or processor speed You re using background printing on a Macintosh Choose Get Info from the File menu when the application is active or EPSON Monitor3 is selected and increase the memory requirements See Using Monitor3 for more information If that doesn t work turn off background printing in the Chooser or in your printer software see Sett...

Page 153: ...restart your system You re using an AppleTalk cable Make sure you re using a standard Apple System Peripheral 8 cable See Macintosh System Requirements for more information Possible cause Solution Your Macintosh has extension conflicts Disable Quick Draw GX in the Extensions Manager Make sure EPSON Monitor3 and SC 740 are enabled and then restart your Macintosh The Chooser contains too many items ...

Page 154: ...rt Here card and in Media Loading and Handling Guidelines Possible cause Solutions The printer software has been corrupted Remove and reinstall the printer software as described in Uninstalling Printer Software Then in the Extensions Manager disable Quick Draw GX enable EPSON Monitor3 and SC 740 and restart Possible cause Solution You may need to use a different network path and printer port Selec...

Page 155: ...ad the paper against the right edge guide as described in the Start Here card and in Media Loading and Handling Guidelines adjusting the left edge guide to fit the paper s width Try this Then do this Remove the stack of paper from the printer Make sure the paper isn t too thin see the specifications in Paper Fan all the edges of the stack of paper to separate the sheets Reload the paper as describ...

Page 156: ...side up Fan the stack and then even the edges before loading it Load paper beneath the arrow mark on the left edge guide Adjust the left edge guide to fit the width of your paper Possible cause Solution If the paper doesn t eject fully you may have set the wrong paper size Press the E load eject button to eject the paper Then make sure you select the correct paper size in your printer software See...

Page 157: ...mentation or online help for instructions Your printer is not selected in the Macintosh Chooser Select your printer in the Chooser as described in the Start Here card Printing is stalled In Windows delete the stalled print jobs in Spool Manager see Using the Spool Manager for instructions In Windows NT uninstall the EPSON Printer Port Click Start point to Programs EPSON Printers and select EPSON P...

Page 158: ... video driver is interfering with the printer driver Contact your computer or video card manufacturer for an updated driver Possible cause Solution You used a Flip Horizontal option Turn off the Flip Horizontal or mirror setting in your application software or the printer software See Customizing Print Quality and Special Effects for instructions Possible cause Solution The paper and or layout opt...

Page 159: ...lecting Paper Size and Orientation Options and Selecting Print Layout Options for more information Possible cause Solution Your system doesn t have enough available memory Close any other applications you are running and turn off background printing as described in Setting Up Background Printing Options You need to increase the memory allocation for your application EPSON Monitor3 or both Choose G...

Page 160: ...ter is not selected in the Macintosh Chooser Select your printer in the Chooser as described in the Start Here card Paper settings in the printer software are incorrect for your paper size Check the paper size orientation printable area and layout settings to make sure they re correct for your paper size See Selecting Paper Size and Orientation Options and Selecting Print Layout Options for more i...

Page 161: ...click Add Remove Programs 3 To uninstall the printer software select EPSON Printer Software in the program list 4 Click the Add Remove button Follow the instructions on the screen to uninstall your software 5 Before you uninstall Status Monitor 2 turn off background monitoring as described in Enabling Background Monitoring Then follow steps 3 and 4 again In step 3 select EPSON Status Monitor 2 in ...

Page 162: ...n program group icon then double click the Control Panel icon 2 Double click Printers 3 Select EPSON Stylus COLOR 740 in the Installed Printers list and click the Remove button 4 To reinstall your software see the Printer Basics book Macintosh Instructions 1 Insert the EPSON printer software CD ROM in your drive 2 Double click the EPSON icon After a moment you see the EPSON Stylus COLOR 740i Insta...

Page 163: ...op showing Easy Install and select Remove from the list 6 Click the Remove button on the bottom of the screen 7 Follow the instructions on the screen to uninstall the printer software Then restart your Macintosh 8 To reinstall your software see the Start Here card ...

Page 164: ...rnet you can reach EPSON s Home Page at http www epson com EPSON Internet FTP Site If you have Internet FTP capability use your Web browser or other software for FTP downloading to log onto ftp epson com with the user name anonymous and your e mail address as the password EPSON Forum on CompuServe Members of CompuServe can type GO EPSON at the menu prompt to reach the Epson America Forum For a fre...

Page 165: ...7766 or visit our web site at www epsonsupplies com U S sales only In Canada please call 800 873 7766 for dealer referral Automated telephone services Service Access EPSON SoundAdviceSM For pre recorded answers to commonly asked questions about EPSON products 24 hours a day seven days a week call 800 922 8911 EPSON FaxAdvice Access EPSON s technical information library by calling 800 922 8911 You ...

Page 166: ... logic seeking Control code ESC P 2 and raster graphics code and EPSON Remote Character tables 1 italic and 10 graphics character tables Character sets 14 international character sets and 1 legal character set Bitmap fonts EPSON Roman proportional EPSON Sans Serif proportional EPSON Courier EPSON Prestige EPSON Script All bitmap fonts are available in 10 12 and 15 cpi You can select other font pit...

Page 167: ...l fonts only if your application doesn t allow you to select fonts Paper Paper type Size Paper types Thickness Weight Single sheets Letter 8 5 11 inches A4 210 297 mm A5 148 210 mm B5 182 257 mm Legal 8 5 14 inches Half letter 5 5 8 5 inches Executive 7 5 10 inches Plain paper and special ink jet papers distributed by EPSON 0 003 to 0 004 inch 0 08 to 0 11 mm 17 to 24 lb 64 to 90 g m2 Transparenci...

Page 168: ... transfer paper A4 210 297 mm Letter 8 5 11 inches cool peel transfer paper only Self adhesive sheets and iron on cool peel transfer paper distributed by EPSON Envelopes 10 9 5 4 1 inches 240 104 mm DL 8 7 4 3 inches 220 110 mm C6 4 4 6 4 inches 114 162 mm Note card envelope 5 2 8 7 inches 132 220 mm Plain bond or air mail paper 0 006 to 0 02 inch 0 16 to 0 52 mm 12 to 20 lb 45 to 75 g m2 Ink Jet ...

Page 169: ...of any particular brand or type of paper may be changed by the manufacturer at any time EPSON cannot guarantee the use af any particular brand or type of paper Always test samples of paper stock before purchasing large quantities or printing large jobs Poor quality paper may reduce print quality and cause paper jams and other problems If you encounter problems switch to a higher grade of paper Do ...

Page 170: ...velopes 0 28 inch 7 mm for DL envelopes 0 12 inch 3 0 mm for all other paper sizes C The minimum bottom margin is 0 55 inch 14 0 mm using the Standard printable area setting This can be decreased to 0 12 inch 3 0 mm using the Maximum printable area setting However the print quality in the expanded printable area may be reduced A B L B R C A B R C B L Envelopes Single sheets and cards A B L B R C E...

Page 171: ...fication Black ink cartridge S020189 Color ink cartridge S020191 Color s Black Cyan magenta and yellow Print capacity 900 pages text ISO IEC 10561 letter pattern 300 pages graphic 5 coverage 300 pages 15 coverage Cartridge life 2 years from production date and up to within 6 months after opening package at 77 C 25 F Storage temperature 4 to 104 F 20 to 40 C 1 month at 104 F 40 C Transit temperatur...

Page 172: ...ry Sheet feeder capacity Maximum 100 sheets of 17 lb 64 g m2 paper Dimensions Storage Width 16 9 inches 429 mm Depth 10 3 inches 261 mm Height 6 6 inches 167 mm Printing Width 16 8 inches 429 mm Depth 24 1 inches 613 mm Height 12 2 inches 309 mm Weight 11 5 lb 5 2 kg without the ink cartridges ...

Page 173: ... C Transit 4 to 140 F 20 to 60 C 120 hours at 140 F 60 C Humidity Operation 20 to 80 RH Storage 5 to 85 RH without condensation Stored in shipping container Specification 120V model 240V model Input voltage range 99V to 132V 198V to 264V Rated frequency range 50 to 60 Hz Input frequency range 49 5 to 60 5 Hz Rated current 0 4A 0 2A Power consumption Approx 18 W ISO 10561 Letter Pattern Approx 5 W ...

Page 174: ...re manufacturer you can use one of the other EPSON ESC P 2 printer drivers These drivers don t provide all the EPSON Stylus COLOR 740 features such as 720 or 1440 dpi printing Choose the first printer available from the following two lists Black printing only LQ 870 1170 LQ 570 1070 SQ 870 1070 LQ 850 LQ 500 Color and black printing EPSON Stylus PRO EPSON Stylus COLOR 500 EPSON Stylus COLOR II LQ ...

Page 175: ...language for the instructions 3 Press the E load eject button to print a list of current settings indicated with arrows and additional instructions 4 After you make the changes you want turn the printer off to save the settings The settings remain in effect until you change them again Setting Options Font Courier Roman Sans Serif Prestige Script Roman T Sans Serif H Draft Character table Italic U ...

Page 176: ...l panel or software commands PC437 U S Standard Europe PC850 Multilingual PC860 Portuguese PC861 Icelandic PC863 Canadian French PC865 Nordic Abicomp BRASCII Roman 8 ISO Latin 1 Italic no characters available for hex code 15 International character sets You can select a number of international character sets with the control panel or the ESC R command Other sets can only be selected with the ESC R...

Page 177: ...ignal level TTL compatible Connector 57 30360 Amphenol connector or equivalent Reverse channel Specification Description Transmission mode IEEE 1284 Nibble mode Adaptable connector 57 30360 Amphenol connector or equivalent Synchronization Refer to the IEEE 1284 specification Handshaking Refer to the IEEE 1284 specification Signal level IEEE 1284 Level 1 device Data transmission timing Refer to the...

Page 178: ...y bit None Start bit 1 bit Stop bit 1 bit Connector 8 pin mini DIN Recommended cable Apple System Peripheral 8 cable preferably Belkin brand Specification Description Standard Based on Universal Serial Bus Specifications Revision 1 0 Universal Serial Bus Device Class Definition for Printing Devices Version 1 0 Bit rate 12 Mbps full speed device Data encoding NRZI Adaptable connector USB Series B R...

Page 179: ...41 Basic printing 19 to 31 Bitmap files 65 to 67 Blank pages 160 Blurry printouts 143 to 144 Brightness setting 44 C Cards see Photo Quality Ink Jet Cards Character sets international 166 175 to 176 Character tables 166 175 to 176 Characters garbled 157 to 158 Checking printer 137 to 138 Cleaning print heads 127 to 129 Cleaning printer 132 Cleaning sheets 84 Collate setting 51 58 Color Adjustment ...

Page 180: ...ng 23 to 24 Despooler 26 110 Diagnosing problems 135 to 139 Diffusion error 39 Digital Camera setting 35 41 to 42 Dithering 39 DMA transfers 98 152 DOS support 19 174 E Economy setting 35 38 Electrical specifications 173 Energy Star 15 Envelopes loading 87 specifications 168 to 170 Environmental specifications 173 EPSON Accessories 83 122 165 help 164 to 165 media 81 to 93 printer port 97 to 98 14...

Page 181: ...ns 171 monitoring level 108 117 to 118 replacing cartridges 122 to 126 replacing outdated cartridge 126 setting 22 29 34 38 141 smears 87 specifications 171 Ink Jet Cards see Photo Quality Ink Jet Cards Ink Jet Paper choosing 21 28 82 to 83 loading 84 specifications 167 to 170 Ink Jet Transparencies see Transparencies Interface specifications 177 to 178 International character sets 166 175 to 176 ...

Page 182: ... Margin problems 159 with multiple sheets 85 Mechanical specifications 172 Media Type setting 21 to 22 28 to 29 34 38 82 to 83 139 Memory allocation increasing on Macintosh 114 MicroWeave setting 39 140 Monitor3 113 to 117 Monitoring ink level 108 117 to 118 preferences Windows 101 to 103 print jobs see Background monitoring More Settings dialog box 36 to 46 Moving printer 133 Multiple print layou...

Page 183: ...170 Photo Quality Ink Jet Paper choosing 21 28 82 to 83 loading 84 specifications 167 to 170 Photo Quality Self Adhesive Sheets choosing 82 to 83 loading 84 92 specifications 168 to 170 Photo Stickers choosing 82 to 83 loading 84 92 specifications 168 PhotoEnhance setting 34 40 to 42 PICT files 73 to 74 Plain paper 21 28 167 to 170 Portrait setting 51 56 Preprinted forms loading 85 Previewing Maci...

Page 184: ...154 printing 145 to 148 solving 134 to 163 unexpected printout results 157 to 160 uninstalling software 161 to 163 Progress Meter dialog box 25 Speed Progress options 96 to 98 Project types custom 33 to 36 Q Quality Speed slider 22 29 R ReadMe files 135 Reduce Enlarge setting 50 60 to 63 Rendering Intent setting 48 Replacing ink cartridges 122 to 126 Resolution see Print quality Reverse Order sett...

Page 185: ...options 25 96 to 98 Spool directory changing default 112 to 113 Spool folders 97 119 to 120 Spool Manager problems 146 150 157 using with Windows 3 1 110 to 113 using with Windows 95 and 98 99 to 100 sRGB Standard Red Green Blue setting 35 45 to 46 Stalled print jobs deleting 100 109 112 Status Alert dialog box 102 to 103 Status Monitor Macintosh 117 to 118 problems 135 151 uninstalling 161 Window...

Page 186: ... from 19 to 24 problems printing 149 to 154 system requirements 11 to 12 uninstalling software 161 to 162 Windows 3 1 default options setting 24 managing print jobs 110 to 113 printer status checking 26 uninstalling software 162 Windows 95 and 98 default options setting 23 managing print jobs 95 to 109 printer status checking 25 Status Monitor 2 25 uninstalling software 161 Windows NT default opti...

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