Problems and Solutions
29
Problems and Solutions
You see banding (light lines).
■
Make sure the paper
Type
or
Media Type
setting matches the paper you
loaded.
■
The print head nozzles may need cleaning; follow the instructions below to
clean the print head:
1. Make sure the printer is turned on but not printing, and the red
H
ink
light is off.
2.
Windows
: Right-click the
printer icon on your taskbar (in the lower
right corner of your screen). Select
Head Cleaning
.
Note:
If you don’t see the icon, go to your printer properties window as
described on page 6, click the
Maintenance
tab, then select
Head Cleaning
.
Red
)
paper light
and red
H
ink light
flash and green
P
power light is off
Paper may be blocking movement of the print head. Turn off
the printer, then open the cover and remove any jammed
paper or other foreign objects. Turn the printer back on. If the
lights are still on, contact Epson as described on page 31.
Green
P
power
light is off; red
)
paper light and red
H
ink light flashes
(quickly)
The printer may have an internal error. Turn off the printer,
wait a few seconds, and turn it on again. If the lights are still
flashing, contact Epson as described on page 31.
Lights
Explanation
