Troubleshooting
6-11
The printer software installed with Windows 3.1 doesn’t work correctly
after you upgrade to Windows 98 or Windows 95.
After you install your printer software, you see the Windows 95 or
Windows 98 New Hardware Found window.
You see a spooling error message (Windows).
You see a memory error message (Macintosh).
Possible cause
Solution
Your printer software is not
set up correctly for
Windows 98 or
Windows 95.
After installing Windows 98 or Windows 95, uninstall the printer
software as described on page 6-17, then reinstall the printer
software, as described in the Setup Guide.
Possible cause
Solution
An operating system error
has occurred.
Click
Do not install a driver
, and then click
OK
.
Never select any
other option on the New Hardware Found window
.
Possible cause
Solution
If you see error messages
or printing is very slow, the
problem may be caused by
temporary files (Windows
3.1 only).
Change the Spool Manager default directory (Windows 3.1 only),
following the instructions in Chapter 4.
Your hard drive is too full.
Delete unnecessary files to make room on the drive.
Your computer doesn’t
have enough memory for
the file you’re printing.
Try one of the following:
◗
Reduce the resolution of your image.
◗
Select fewer colors or a lower resolution for your display or
monitor.
◗
Add more memory to your computer.
Possible cause
Solution
You need to increase the
memory allocation for your
application, EPSON
Monitor3, or both.
Choose
Get Info
from the File menu when the application is active
or EPSON Monitor3 is selected and increase the memory
requirements. See Chapter 4 for more information. If that doesn’t
work, turn off background printing if it’s on (you won’t be able to
use Monitor3).
bunnyUG.book Page 11 Wednesday, November 4, 1998 9:22 AM
