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• In Windows, delete all jobs from the Windows Spooler. Click
Print Queue
on the Maintenance tab in
the printer settings window, and cancel any stalled print jobs.
• If your product is connected to a USB hub, connect it directly to your computer instead.
• If incorrect characters still appear in your prints, try connecting your product using a different cable.
• If your computer entered sleep mode the last time you printed, the next print job after your computer
exits sleep mode may contain garbled characters. Print your document again.
• Make sure you are using the printer software for this product. Check the product name at the top of the
driver window.
Parent topic:
Solving Page Layout and Content Problems
Related tasks
Selecting Basic Print Settings - Windows
Incorrect Image Size or Position
If your printed image is the wrong size or in the wrong position, try these solutions:
• Make sure you selected the correct paper size and layout settings in your printing program and printer
software.
• Make sure you selected the correct paper size on the control panel.
• Make sure your paper is positioned correctly for feeding into the printer.
• Clean the scanner glass and document cover.
• If the edges of a copy are cropped, slightly move the original away from the edges of the scanner
glass.
• Make sure you selected the correct margins for your paper size in your printing program.
• Be sure to select the appropriate original size setting for your original in the copy settings.
• If the image is slightly enlarged and cropped during borderless printing, change the
Expansion
setting.
You can use the preview option in your printer software to check your margins before you print.
Parent topic:
Solving Page Layout and Content Problems
Related tasks
Selecting Basic Print Settings - Windows
Loading Paper in the Rear Paper Feeder
Selecting Basic Print Settings - Mac
Summary of Contents for ST-C2100
Page 1: ...ST C2100 User s Guide ...
Page 2: ......
Page 14: ...14 Product Parts Inside 1 Document cover 2 Scanner glass 3 Scanner unit 4 Control panel ...
Page 120: ...120 You see an Epson Scan 2 window like this ...
Page 134: ...134 You see a screen like this 2 Click the Save Settings tab ...
Page 139: ...139 You see this window ...
Page 208: ...208 3 Open the scanner unit with both hands until it locks and remove any jammed paper inside ...