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Epson SecurColor TM-C3400, Reference Manual

The Epson SecurColor TM-C3400 is a high-performance color label printer designed to meet the needs of businesses. For users seeking a comprehensive guide, the product's user manual is available for free download at manualshive.com, providing step-by-step instructions, troubleshooting tips, and valuable information to ensure seamless operation.

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Chapter 5   Maintenance of the TM-C3400

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Summary of Contents for SecurColor TM-C3400

Page 1: ... printer and necessary information when you develop applications Describes how to handle the product Describes to administrator for necessary information to administer TM C3400 in the system such as distributing driver or installing new printer or replacing the printer M00008308 Rev I Setup Application Development Information Handling Product Overview Maintenance of the TM C3400 ...

Page 2: ...he purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumab...

Page 3: ... carefully to avoid serious bodily injury CAUTION Provides information that must be observed to prevent damage to the equipment or loss of data Possibility of sustaining physical injuries Possibility of causing physical damage Possibility of causing information loss Provides information that must be observed to avoid damage to your equipment or a malfunction Provides important information and usef...

Page 4: ...oper power source may cause fire or shock Do not place multiple loads on the power outlet Overloading the outlet may lead to fire Shut down your equipment immediately if it produces smoke a strange odor or unusual noise Continued use may lead to fire Immediately unplug the equipment and contact your dealer or a Seiko Epson service center for advice Never attempt to repair this product yourself Imp...

Page 5: ... sure to set this equipment on a firm stable horizontal surface The product may break or cause injury if it falls Do not use this product in locations subject to high humidity or dust levels Excessive humidity and dust may cause equipment damage or fire Do not place heavy objects on top of this product Never stand or lean on this product Equipment may fall or collapse causing breakage and possible...

Page 6: ... and installation of POS systems and development and design of printer applications for developers Manual Content The manual is made up of the following sections Chapter 1 Product Overview Chapter 2 Setup Chapter 3 Application Development Information Chapter 4 Handling Chapter 5 Maintenance of the TM C3400 ...

Page 7: ... Cover 16 Button 17 LED 17 Connectors 18 Paper ejection tray 18 Status Error Indications 19 Post Printing Verification Settings 21 When an Unrecoverable Missing Dot Occurs 24 Software 26 Product Specifications 27 Hardware Requirements 29 Printing Specifications 30 Paper Specifications 31 Print Area and Cutting Position 45 Paper Ejection Tray 53 Ink Cartridge 53 Electrical Characteristics 54 Reliab...

Page 8: ... the DIP Switches 78 Loading Replacing the Paper 79 Loading Replacing the Roll Paper 79 Loading Replacing Fanfold Paper 89 Attaching Adjusting the Paper Ejection Tray 99 Attaching the Power Switch Cover 101 Setting the Printer Driver 103 Post Printing Verification Settings 103 Notification Settings 109 Media Loading Settings 111 Media Position Detection 113 Panel Button Settings 115 Sensor Adjustm...

Page 9: ...Paper 158 How to Use the Printer Driver 160 How to Display the Printer Driver 160 Registering User Defined Media 161 Favorite Setting 162 Information for User Definition 165 Barcode Printing 166 2D Symbol Font Settings 179 Barcode and 2D Symbol Font Printing on NET Environment 186 Functions of the Printer Driver 188 Uninstalling the Printer Driver 195 Setting Check Modes 198 Self test Mode 198 Sta...

Page 10: ...ent Computers 218 Upgrading the Printer Driver 218 Printer Driver cannot be Installed Windows 2000 219 Printer Driver is Already Installed Windows 2000 219 Distributing the Printer Driver and Setting the Printer 220 Utility 220 Preparation for the Administrator 221 Setup Procedure 225 Examples of Usage 227 Maintenance 236 Adding a Client Computer for the Ethernet Interface Model 236 Adding a Print...

Page 11: ...lor has 4 gradations Supports printing on various types of paper Roll paper Fan fold paper Receipt Black Mark Receipt Full page Label Die cut Label Black Mark Die cut Label Detects positions of black marks and gaps between labels Plain Media Plain Media Label Fine Media PET Film Synthetic Media Label Wrist Band System to prevent ink from smearing out of the printable area such as on the backing pa...

Page 12: ... from NET application Reprint function allows printing to the page that was not printed after solving paper jam error or an error of paper out The printer status can be obtained in network environment by EpsonNet SDK SDK is provided as API to make original application for obtained printer status Dedicated sample program using EpsonNet SDK program language VB NET C VB6 0 C is prepared Others Detect...

Page 13: ... Paper ejection tray Power switch cover Paper feed guide for fanfold paper attached on the rear of the fanfold paper cover AC Adapter Model PS 180 AC cable USB cable USB interface model only Instruction sheet User s Manuals for printer and AC adapter The AC adapter is embedded in the printer The AC cable may not be included with the printer Printer Drivers and utilities are not included with this ...

Page 14: ...l Roll paper cover Power switch Paper ejection table Ink cartridge cover Release lever Paper ejection guide Paper ejection tray Control panel Paper ejection guide lock Power switch cover Power LED FEED button Error LED Ink LED Paper LED CUT button ...

Page 15: ...ace Model Ethernet Interface Model Fanfold paper cover Fanfold paper guide Paper feed guide Power connector USB connector Cable hook Inlet AC Adapter AC Adapter Power connector Status sheet button Ethernet Connector Connector cover Cable hook Inlet AC Adapter AC Adapter ...

Page 16: ...ithout punching a hole in it To prevent the power switch from being pressed unless a long thin object is pressed into a hole in the power switch cover Attach the power switch cover after punching a hole in it CAUTION Before turning on the printer be sure to check that the AC adapter is connected to the power supply See Setting the DIP Switches on page 77 for DIP switch setting For details about at...

Page 17: ...p between the black marks or labels and cuts the paper automatically when media position detection is set to Detects Black Marks or Detects Margins Between Labels Status sheet button Ethernet interface model only Prints status sheet It is recommended to use Plain Media Roll paper with the width of 108 mm for printing the status sheet LED POWER power LED Green Lights when the power is on Lights off...

Page 18: ...uter via interface Inlet AC Adapter Connects the AC cable Paper ejection tray Installing the paper ejection tray enables you to accumulate printed paper temporarily in it The INK LED does not flash even if the ink is low when the LED Notification Setting at Ink Low is set not to appear on Notification Settings on Maintenance And Utilities tab of the printer driver The printer status is also displa...

Page 19: ... off the printer and then turn it back on See Environmental Conditions on page 56 Maintenance requirement The printer needs repair Unrecoverable nozzle clogging error Missing Dot Acceptable Print Mode This condition occurs when turning on the printer after a fatal error resulting from unrecoverable nozzle clogging In this mode printing is performed even with a missing dot The printer needs repair ...

Page 20: ...Ink end Waste ink cartridge is full Replace the ink cartridge with a new one See Replacing the Ink Cartridge on page 149 Ink cartridge is not loaded Ink cartridge is not loaded correctly Load the ink cartridge correctly See Replacing the Ink Cartridge on page 149 Ink cartridge cover is open Close the ink cartridge cover Ink cartridge is low Waste ink cartridge is nearly full The time to replace th...

Page 21: ...ge Print Missing dots check is performed after printing each page to check that dot missing has not occurred When dot missing is detected the Void Image Print is performed at the bottom of the previous page And after the dot missing is resolved by the auto head cleaning reprinting starts from the corresponding page The Void Image is printed in solid black by default however other image files can a...

Page 22: ...dot missing is resolved by the auto head cleaning When customer want to select this mode do NOT uncheck Use EPSON Status Monitor 3 of Driver Preferences in Driver Utilities tab Anti missing Read Mode Does not perform missing dots check after printing each page but checks missing dots while not printing Anti missing Color Mode Does not perform missing dots check after printing each page but checks ...

Page 23: ... Small amount of ink is used for detecting nozzle clogging The auto head cleaning is performed automatically after nozzle clogging is detected Ink is expended during the head cleaning Nozzle clogging detect function cannot be disabled When you want to select High Reliability Mode Reprint or Economy Mode for Low Print Volume Reprint do not uncheck Use EPSON Status Monitor 3 of Driver Prefer ences i...

Page 24: ...to the Missing Dot Acceptable Print Mode In the Missing Dot Acceptable Print Mode it takes long to complete printing because missing dots check is performed after printing each page The EPSON Status Monitor 3 appears each time of printing until the missing dot error is resolved The window may not appear depending on the printer driver version The operator turns off and on the printer The printer s...

Page 25: ...able nozzle clogging error Missing Dot Acceptable Print Mode on page 19 Printer Driver Ver1 2 0 0 or later The procedure is displayed in the EPSON Status Monitor 3 In the Missing Dot Acceptable Print Mode EPSON Status Monitor 3 is displayed even if Use EPSON Status Monitor 3 is not selected in Driver Preferences from the Driver Utilities tab When 2 or more dots of unrecoverable missing dot is dete...

Page 26: ...package file automatically executes installing the printer driver setting the printer driver and executing port setting The printer setting is not executed Creates an install package for each printer for the network printer Printer Setting Executes printer setting Creates a setting file and applies it simultaneously to a number of printers Printer Setting can not be executed in computer without in...

Page 27: ...r monitoring the printer via network Sample Program This is the sample programs for using TM C3400 VB NET C is prepared for all programs VB 6 0 C is prepared for some programs Printing method Serial ink jet dot matrix Three color CMY printing Paper feed Forward and reverse friction feed Autocutter Cutting method By separated blade scissors Auto cut type Full cut Graphic resolution 360 dpi 180 dpi ...

Page 28: ...GS1 128 GS1 DataBar Omnidirectional GS1 DataBar Truncated GS1 DataBar Limited GS1 DataBar Expanded Two dimensional code printing PDF417 QR code Maxi Code S1 DataBar Stacked GS1 DataBar Stacked Omnidirectional GS1 DataBar Expanded Stacked Composite Symbology DataMatrix Aztec Power supply AC 100 to 240V Temperatures humidity See Environmental Conditions on page 56 for details Printing 10 to 35 C 20 ...

Page 29: ...e CPU Computers with a processor of 1 GHz or better are recommended Intel Pentium Celeron series AMD Athlon Duron family or processors that are compatible with these are recommended RAM Windows 2000 256 MB or larger is recommended Windows XP Vista 7 Server 2003 Server 2008 512 MB or larger is recommended HDD Free space must be 250 MB or larger The minimum requirements of the above system may not s...

Page 30: ...fold paper Minimum width 46 mm Maximum width 104 mm Print speed 360 180 dpi horizontal vertical Printing width 56 mm 92 mm s 72 mm 82 mm s 104 mm 68 mm s 360 360 dpi horizontal vertical Printing width 56 mm 47 mm s 72 mm 42 mm s 104 mm 35 mm s 720 360 dpi horizontal vertical Printing width 56 mm 23 mm s 72 mm 21 mm s 104 mm 17 mm s ...

Page 31: ...dth Receipt Continuous paper Plain Media Fine Media PET Film Roll paper 30 to 108 mm 1 18 to 4 25 Paper width Black Mark Receipt Continuous paper with black marks Plain Media Fine Media PET Film Roll paper 30 to 108 mm 1 18 to 4 25 Paper width Black Mark Receipt Continuous paper with black marks Plain Media Fine Media PET Film Fanfold paper 50 to 108 mm 1 97 to 4 25 Paper width Full page Label Pla...

Page 32: ...m Form Roll paper Paper width 30 to 108 mm Paper length 15 to 1117 6 mm Paper thickness 0 085 to 0 151 mm Roll paper core Outside diameter 44 1 mm External diameter Maximum 101 6 mm Winding direction Printing face must be facing outside Do not use the paper with a hole or cutout ...

Page 33: ...rval 15 to 1117 6 mm Paper thickness 0 085 to 0 151 mm Roll paper core Outside diameter 44 1 mm External diameter Maximum 101 6 mm Winding direction Printing face must be facing outside Do not use the paper with a hole or cutout Perforation position 0 5 mm or more When using fanfold paper Black mark width Center of black marks Black mark length Interval of black marks Center of paper width Back si...

Page 34: ... 304 8 mm Form of perforated line Plain media 1 mm uncut 5 mm cut Fine media 1 mm uncut 5 mm cut PET film 0 6 mm uncut 8 4 mm cut Number of folds 500 or less Do not use the paper with a hole or cutout When using fanfold paper the black marks must be at least 0 5 mm from the perforated lines Make sure to keep the same position of the black marks to the perforated lines position that can be detected...

Page 35: ...th 25 4 to 108 mm Label length 15 to 1117 6 mm Edge cutoff on left right side 2 0 5 mm Paper thickness 0 128 to 0 195 mm Roll paper core Outside diameter 44 1 mm External diameter Maximum 101 6 mm Winding direction Printing face must be facing outside Do not use the paper with a hole or cutout Backing paper width Label width Edge cutoff Edge cutoff Backing paper Label area ...

Page 36: ...k Mark Die cut Label Gap between labels 3 to 6 mm Edge cutoff on left right side 2 0 5 mm Label edge R 2 mm or less Paper thickness 0 128 mm Roll paper core Outside diameter 44 1 mm External diameter Maximum 101 6 mm Winding direction Printing face must be facing outside Do not use the paper with a hole or cutout Label width Edge cutoff Edge cutoff Backing paper width Label length Gap between labe...

Page 37: ...with a label length of 25 4 mm or less see descriptions for Black Mark Die cut Label Gap between labels 3 to 6 mm Edge cutoff on left right side 2 0 5 mm Label edge R 2 mm or less Paper thickness 0 145 mm Roll paper core Outside diameter 56 8 mm External diameter Maximum 101 6 mm Winding direction Printing face must be facing outside Do not use the paper with a hole or cutout ...

Page 38: ...more 32 to 1117 6 mm To use a label with a label length of less than the above mentioned see descriptions for Black Mark Die cut Label Gap between labels 3 to 6 mm Edge cutoff on left right side 2 0 5 mm Label edge R 2 mm or less Paper thickness 0 195 mm Roll paper core Outside diameter 44 1 mm External diameter Maximum 101 6 mm Winding direction Printing face must be facing outside Do not use the...

Page 39: ...h Back side Printing side Center of paper width Paper feeding direction Label width Edge cutoff Edge cutoff Paper width Paper width Edge cutoff edge Edge cutoff edge Label length Gap between labels Label length Edge R Edge R Label Gap between labels Label width When removing all the fringes When removing right and left fringes only Black Mark Die cut Label Backing paper Label area Backing paper La...

Page 40: ...ide 2 0 5 mm Label edge R 2 mm or less Black mark width 13 mm or more Black mark length 5 mm or more Black mark centering position 8 5 1 mm Black mark interval 15 to 1117 6 mm Paper thickness 0 128 mm Roll paper core Outside diameter 44 1 mm External diameter Maximum 101 6 mm Winding direction Printing face must be facing outside Do not use the paper with a hole or cutout when using this type of p...

Page 41: ...f on left right side 2 0 5 mm Label edge R 2 mm or less Black mark width 13 mm or more Black mark length 5 mm or more Black mark centering position 8 5 1 mm Black mark interval 15 to 1117 6 mm Paper thickness 0 145 mm Roll paper core Outside diameter 56 8 mm External diameter Maximum 101 6 mm Winding direction Printing face must be facing outside Do not use the paper with a hole or cutout when usi...

Page 42: ...t side 2 0 5 mm Label edge R 2 mm or less Black mark width 13 mm or more Black mark length 5 mm or more Black mark centering position 8 5 1 mm Black mark interval 15 to 1117 6 mm Paper thickness 0 195 mm Roll paper core Outside diameter 44 1 mm External diameter Maximum 101 6 mm Winding direction Printing face must be facing outside Do not use the paper with a hole or cutout when using this type o...

Page 43: ... pitch 203 2 to 304 8 mm Perforated line form Plain media label 1 mm uncut 5 mm cut Fine media label 1 mm uncut 5 mm cut Synthetic media label Number of folds 500 or less Do not use the paper with a hole or cutout When using fanfold paper the black marks must be at least 2 mm from the perforated lines when using this type of paper the label end and the black mark end of the black mark position on ...

Page 44: ...lack mark centering position 8 5 1 mm Black mark interval 292 1 mm Paper thickness 0 19 mm Roll paper core Outside diameter 56 8 mm External diameter Maximum 101 6 mm Winding direction Printing face must be facing outside Hole notch Diameter 2 5 mm or less Black mark width Center of black marks Black mark length Interval of black marks Center of paper width Back side Printing side Center of paper ...

Page 45: ...e When the roll paper option is set to Banner Mode a top margin is set only on the first page of the print job and not on the rest A bottom margin is set on the last page of the print job Paper width 2 0 mm 11 0 mm or more 15 0 mm or more When auto cutting 2 0 mm 2 0 mm 2 0 mm Auto cut position Auto cut position Paper feeding direction Print area Print area width Paper Center of paper width ...

Page 46: ...per option is set to Banner Mode a top margin is set only on the first page of the print job and not on the rest A bottom margin is set on the last page of the print job Paper width 2 0 mm 11 0 mm or more 15 0 mm or more When auto cutting 2 0 mm 2 0 mm Auto cut position Auto cut position Paper feeding direction Print area 2 0 mm 2 0 mm 2 0 mm Label area Center of paper width Backing paper Print ar...

Page 47: ...bel 2 0 mm typical value Bottom margin inside the label 2 0 mm typical value Paper width 2 0 mm 11 0 mm or more 18 0 mm or more When auto cutting 2 0 mm 2 0 mm Auto cut position Auto cut position Paper feeding direction Print area 2 0 mm 2 0 mm 2 0 mm Label area 1 5 mm 1 5 mm 3 0 to 6 0 mm Center of paper width Backing paper Print area width ...

Page 48: ... right margin 2 0 mm typical value Bottom margin 2 0 mm typical value Paper width 2 0 mm 11 0 mm or more 15 0 mm or more When auto cutting 2 0 mm 2 0 mm 2 0 mm Auto cut position Auto cut position Paper feeding direction Print area Center of paper width Paper Print area width ...

Page 49: ... typical value Paper width 0 5 to 1 0 mm 11 0 mm or more Issuing pitch 15 0 mm or more When auto cutting 2 0 mm Auto cut position Auto cut position Paper feeding direction Print area 2 0 mm 2 0 mm 2 0 mm 2 0 mm Interval of perforated lines 203 2 mm to 304 8 mm Perforated line Auto cut position Perforated line Center of paper width 2 0 mm Paper Print area width ...

Page 50: ...nside the label 2 0 mm typical value Paper width 2 0 mm 11 0 mm or more 18 0 mm or more When auto cutting 2 0 mm Auto cut position Auto cut position Paper feeding direction Print area 2 0 mm Label area 1 5 mm 1 5 mm Center of paper width Edge cutoff 2 0 mm 1 5 mm Auto cut position Backing paper Print area width 3 0 to 6 0 mm Edge cutoff 2 0 mm Edge cutoff 2 0 mm ...

Page 51: ...position are misaligned to shorten the life of the autocutter if paper without black marks is used Use paper with black marks on the back of the paper to adjust the paper position Paper width 2 0 mm 11 0 mm or more Issuing pitch 18 0 mm or more When auto cutting 2 0 mm Auto cut position Auto cut position Paper feeding direction Print area Label area 1 5 to 3 0 mm 0 5 to 1 0 mm 1 5 to 3 0 mm Interv...

Page 52: ...lue Left and right margin 2 0 mm typical value Bottom margin 2 0 mm typical value Paper width 292 1 mm 2 0 mm Auto cut position Auto cut position Paper feeding direction Print area 2 0 mm 2 0 mm 2 0 mm 288 1 mm Center of paper width Paper Print area width ...

Page 53: ...4 to 148 mm Paper thickness 0 145 to 0 161 mm The paper ejection tray cannot store multiple sheets of roll paper The paper ejection tray may not hold the paper perfectly depending on the condition of the paper or printing Model number SJIC15P Type 3 color exclusive integrated ink cartridge Ink color Cyan magenta yellow Ink type Pigment ink Ink life 6 months after loading to the printer 2 years aft...

Page 54: ...ica Japan AC 100 to 125V Other countries AC 100 to 240V Frequency rated 50 Hz to 60 Hz Power consumption Operating Approximately 26W Stand by Approximately 5W When power is OFF Approximately 0 5W Use the dedicated AC adapter included in the product package For the Ethernet cable use cable with CAT5e or higher shielding ...

Page 55: ...00 cuts Fine Media 750 000 cuts PET Film 500 000 cuts Continuous label Plain Media 750 000 cuts Add extra 250 000 cuts with cleaning the cutter blade Continuous label Fine Media 500 000 cuts Continuous label Synthetic Media 100 000 cuts Die cut label backing paper Plain Media 1 500 000 cuts Die cut label backing paper Fine Media 1 500 000 cuts Die cut label backing paper Synthetic Media 500 000 cu...

Page 56: ...Ink loaded 20 to 40 C 20 C up to 120 hours 0 to 30 C up to 6 months 40 C up to a month Pressure elevation Operating 700 to 1060 hPa approximately 0 to 2500 m above sea level Not operating including in transportation 700 to 1060 hPa approximately 0 to 2500 m above sea level Acoustic noise During operation including using the autocutter Approximately54 dB ANSI Bystander position Based on Epson evalu...

Page 57: ...ter 1 Product Overview 57 1 External Dimensions Height 261 mm Width 255 mm Depth 275 mm Unit mm 300 255 261 300 275 457 when the paper ejection tray is extended 388 when the paper ejection tray is shortend ...

Page 58: ...e to ground for safety Electric characteristics Input conditions Input voltage rated 100 to 240V AC Frequency rated 50 60 Hz 3 Hz Power consumption rated 100VA Output conditions Output voltage rated 24VDC 5 Output current rated 2 0A Output electric power rated 48VA Output peak current 4 5A Case specifications Dimensions H W D 68 136 32 mm 2 68 5 35 1 26 excluding protrusions Weight Approximately 0...

Page 59: ... of the USB interface model the status of other computers on the network cannot be acquired even if the setting for sharing this printer is made And the status cannot be acquired with the EPSON Status Monitor 3 or other applications however printing is possible To avoid the limitations install the printer driver without using the install package and make the settings The settings of Monitoring Pre...

Page 60: ...f and on after printing The ink cartridge contains 3 colors of ink Even when one particular color is specified all 3 col ors of ink are used for printing and for keeping the print head in good condition When the ink level of even one color reaches the lowest limit the printer stops printing The colors of printouts may become abnormal if you tilt this printer or subject the printer to any shocks Wh...

Page 61: ... cartridge is installed for the first time the printer takes approximately 8 minutes for ink charging The POWER LED flashes during ink charging Do not turn off the printer or open the roll paper cover or the ink car tridge cover If the power is turned off the roll paper cover is opened or the ink cartridge cover is opened during ink charging ink charging will restart from the beginning and an extr...

Page 62: ...y per forming a test print If the colors of printouts are not normal perform head cleaning See Manual Head Cleaning on page 201 for how to perform head cleaning If you turn the printer off without using the power switch the print head may not return to its home position In this case the next time the printer is turned on the auto head cleaning is performed which wastes ink ...

Page 63: ...e 66 7 Loading Replacing the Paper page 79 6 Setting the DIP Switches page 77 4 Connecting the Printer to the Host Computer page 68 5 Installing the Driver page 70 2 Connecting the Power Supply Unit PS 180 page 65 8 Attaching Adjusting the Paper Ejection Tray page 99 1 Installing the Printer page 64 9 Attaching the Power Switch Cover page 101 10 Setting the Printer Driver page 103 ...

Page 64: ...cover and the roll paper cover to be fully opened Do not place the printer in a dusty location Protect the printer from heavy impacts They may cause defective print Do not allow cables to get caught or foreign matter to accumulate under the printer Make sure that there is at least 100 mm of space behind the printer back when installing Do not put a heavy object of 10 kg or more or an object that v...

Page 65: ...fire Should a fault ever occur in the EPSON PS 180 or equivalent product immedi ately turn off the power to the printer and remove the power supply cable from the wall socket CAUTION Be sure to remove the AC cable from the wall socket whenever connecting or dis connecting the AC cable to the printer Failure to do so may result in damage to the AC adapter or the printer Make sure the wall socket po...

Page 66: ...take out the ink cartridge from the package 5 Push the ink cartridge gently into the cartridge holder as shown below Insert with the arrowed side up When the ink cartridge is installed for the first time be sure to install the roll paper first and turn on the printer and then install the ink cartridge See Loading Replacing the Roll Paper on page 79 for how to load the roll paper Always use the EPS...

Page 67: ... 7 Turn the printer on When the ink cartridge is loaded for the first time the printer uses ink to prepare for printing initial ink charge therefore the first replacement period is shorter than normal Ink consumption differs depending on printer conditions such as printing and cleaning To maintain the quality of print head the INK LED lights before using up all the ink even some ink remains in the...

Page 68: ...nnector on the lower rear of the printer and arrange it as shown below Make sure to put the USB cable through the cable hook as shown in the figure below to prevent the cable from coming unplugged Do not turn the power on until the printer driver is installed Make sure to use the USB cable included with the printer Cable hook Prevents cable from coming unplugged ...

Page 69: ...put the USB cable through the cable hook as shown in the figure below to prevent the cable from coming unplugged 3 Close the connector cover CAUTION When LAN cables are installed outdoors make sure devices without proper surge protection are cushioned by being connected through devices that do have surge protection Otherwise the devices can be damaged by lightning Never attempt to connect the stan...

Page 70: ...nication Installation using Easy setup Easy setup makes it easy to install the printer driver and set the network for Ethernet interface model Installation procedure is different between USB Interface Model and Ethernet Interface Model For USB Interface Model see page 70 For Ethernet Interface Model see page 72 For USB Interface Model Follow the steps below to install the printer driver 1 Double c...

Page 71: ...p 71 2 2 Click Local for USB interface model 3 Click Install 4 Make sure of the connection to the computer when the following win dow appears then turn the power on 5 Click Exit This is the end of driver installation ...

Page 72: ...cute the network setting 1 Turn the printer on 2 Double click the icon for Easy Setup EPSetup exe 3 Click Network for Ethernet Interface Model 4 Click Install When the network setting such as IP address setting on TM C3400 was already made the setting is applied The setting can not be changed ...

Page 73: ...yed Select the printer to install and click Next When the IP address was already set in the printer go to step 9 6 The method for acquiring IP address is displayed Select the method you want to take and click Next When you select Manual enter the IP address ...

Page 74: ...74 7 Checking the settings is displayed If the settings are correct click Next If you want to change IP address setting click Back 8 Completed notice of the communication setting is displayed Click Next ...

Page 75: ...2 9 Enter the Printer Name and click Next Do not check the box of Print test page 10Select which installed printer driver to use as a default printer and click Next The printer driver will be installed after clicking Next ...

Page 76: ...76 11Click Finish It terminates EpsonNet EasyInstall 12Click Exit This is the end of driver installation and network setting ...

Page 77: ... Follow the steps below to change the DIP switch settings 1 Make sure the power supply for the printer is turned off 2 Open the ink cartridge cover and remove the DIP switch cover 3 Set the DIP switches using the tip of a tool such as a small screwdriver 4 Attach the DIP switch cover and close the ink cartridge cover CAUTION Turn the power off before removing the DIP switch cover Otherwise a short...

Page 78: ...tch Reset Power ON OFF OFF 2 Internal use Fixed to OFF Do not change OFF 3 Paper selection Fanfold paper Roll paper OFF 7 Internal use Fixed to OFF Do not change OFF 8 Buzzer volume High Low OFF When attaching the power switch cover to prevent the power switch to be pressed set DIP switch 1 to ON ...

Page 79: ... to 5 Using up the paper completely loads same type of paper 1 5 Changing paper type or classification 1 to 5 Use paper that meets the printer specification For details about paper specification see Printing Specifications on page 30 When exchanging paper without changing paper type media position detection or paper width see Replacing the Paper on page 151 Before loading or replacing the roll pap...

Page 80: ...not required when the paper is initially loaded to the printer For roll paper 1 Press down the release lever and pull it to the front to open the roll paper cover Remove the roll paper or the roll paper core if any 2 Close the roll paper cover ...

Page 81: ...Chapter 2 Setup 81 2 For fanfold paper 1 Open the fanfold paper cover 2 Remove the remaining paper ...

Page 82: ... paper remains in the printer media position detection cannot be set Be sure to remove the paper before turning on the printer Roll paper type Media position detection setting Receipt Full page Label Transparent Full page Label Not applied Black Mark Die cut Label Detects black marks of die cut label Black Mark Receipt Wrist Band Detects black marks of receipt Die cut Label Black Mark Die cut Labe...

Page 83: ... paper fanfold paper 1 Press down the release lever and pull it to the front to open the roll paper cover 2 If the paper feed guide is attached into the grooves inside of the roll paper cover remove it 3 Close the roll paper cover Attach the paper feed guide to the printer only when using the fanfold paper Be sure to remove the paper feed guide when using the roll paper ...

Page 84: ...ot required when paper width is not changed 1 Press down the release lever and pull it to the front to open the roll paper cover 2 Unlock the roll paper guide 3 Push the paper guide on the left in the direction of the arrow and load the roll paper with the printing side up ...

Page 85: ...Chapter 2 Setup 85 2 4 Lock the roll paper guide 5 Release the lock of the paper ejection guide with a fine tipped object 6 Align the paper ejection guide with the roll paper width ...

Page 86: ...86 7 Lock the paper ejection guide 8 Close the roll paper cover ...

Page 87: ... printer Steps 1 to 3 below are not necessary after performing Step 4 Adjusting roll paper guide paper ejection guide on page 84 1 Press down the release lever and pull it to the front to open the roll paper cover 2 Load the roll paper with the printing side up ...

Page 88: ... on The roll paper is automatically fed This is the end of loading of the roll paper When paper set operation at the paper cover close is set as Media Loading Method with Cutting of Media Loading Settings on Maintenance And Utilities tab on the printer driver paper is automatically cut after the paper is fed ...

Page 89: ...on 1 to 5 Make sure that the DIP switch 3 paper selection setting is ON fanfold paper before loading or replacing the fanfold paper See Setting the DIP Switches on page 77 for DIP switches settings 3 Attaching the paper feed guide page 93 4 Adjusting paper ejection guide fanfold paper guide page 95 5 Loading the fanfold paper and turning on the printer page 97 2 Setting for media position detectio...

Page 90: ...not required when the paper is initially loaded to the printer For roll paper 1 Press down the release lever and pull it to the front to open the roll paper cover Remove the roll paper or the roll paper core if any 2 Close the roll paper cover ...

Page 91: ...Chapter 2 Setup 91 2 For fanfold paper 1 Open the fanfold paper cover 2 Remove the paper left ...

Page 92: ...f When paper remains in the printer media position detection cannot be set Be sure to remove the paper before turning on the printer The changed setting of the media position detection is saved in the NV memory of the printer when the printer is turned off Be sure to turn off the printer to enable the setting Paper type to use Media position detection setting Black Mark Die cut Label Detects black...

Page 93: ...equired when paper type roll paper fanfold paper is not changed 1 Open the fanfold paper cover and take out the paper feed guide 2 Press down the release lever and pull it to the front to open the roll paper cover Make sure to attach the paper feed guide when using fanfold paper ...

Page 94: ...94 3 Insert the paper feed guide into the grooves inside of the roll paper cover to attach it 4 Close the roll paper cover ...

Page 95: ...old paper guide This procedure is not required when paper type roll paper fanfold paper is not changed 1 Release the lock of the paper ejection guide with a fine tipped object 2 Slide the paper ejection guide as wide as possible 3 Lock the paper ejection guide ...

Page 96: ...96 4 Open the fanfold paper cover and release the lock of the fanfold paper guide 5 Align the fanfold paper guide with the fanfold paper width 6 Lock the fanfold paper guide ...

Page 97: ...face facing upward until it is pulled into inside the printer approximately 100 mm The paper is automatically fed 3 Place the paper straight at least 40 mm from the printer When paper set operation at the paper cover close is set as Media Loading Method with Cutting of Media Loading Settings on Maintenance And Utilities tab on the printer driver paper is automatically cut after the paper is fed OO...

Page 98: ...98 4 Close the fanfold paper cover This is the end of loading of the fanfold paper ...

Page 99: ... paper ejection tray to the hooks under the paper ejection table 2 Pull the lever at the bottom right of the paper ejection tray to unlock it Paper may not stay in the paper ejection tray depending on the paper curl and length When the fanfold paper is used the several printed papers can be stored in the ejection tray See Paper Ejection Tray on page 53 for the numbers of the fanfold paper that can...

Page 100: ...100 3 Slide the bottom tray to align it with the paper length 4 Lock the paper ejection tray ...

Page 101: ...1 Set DIP switch1 to ON 2 Push the power switch cover onto the power switch of the printer Before attaching the power switch cover set DIP switch 1 to ON For details see Setting the DIP switches Function of the DIP Switches on page 78 The printer power can then be switched by turning the AC supply on and off and you can also control the printer power with a device such as a distribution board In t...

Page 102: ...itch cover after punching the hole in it 1 Punch a hole in the power switch cover by pushing the middle of it with a hard fine tipped object 2 Push the power switch cover onto the power switch of the printer The hole cannot be punched in the power switch cover after it is attached to the printer ...

Page 103: ...odes when Post Printing Verification Settings Anti missing Read Mode is set as a default setting The user does not need to change the setting when using in the default setting High Reliability Mode Void Image Print High Reliability Mode Reprint Economy Mode for Low Print Volume Void Image Print Economy Mode for Low Print Volume Reprint Anti missing Read Mode Anti missing Color Mode See Post Printi...

Page 104: ...tings window is displayed Select Post Printing Verification Settings and click Next 5 Select the setting mode See Post Printing Verification Settings on page 21 for which mode to select After selecting the mode click OK Economy Mode for Low Print Volume is displayed when the printer firmware s version is Ver WSN00180 or later ...

Page 105: ...e Void Image Print when dots are missing The default void printing is all in black printing with height of 25 4 mm and user can change this to another image file 1 Turn the printer on 2 Display the printer driver window See How to Use the Printer Driver on page 160 for how to display the driver window 3 Select the Maintenance And Utilities tab and click Post Printing Verifi cation Settings ...

Page 106: ...istration and click Next 5 Click Browse to select the image to print Click Register to register the image to print Click Cancel to terminate without performing the Void Image Registration A bitmap image of 737 pixel width and 78 pixel to 180 pixel height can be registered as a void image ...

Page 107: ... High Reliability Mode Void Image Print or Economy Mode for Low Print Volume Void Image Print 1 Turn the printer on 2 Display the printer driver window See How to Use the Printer Driver on page 160 for how to display the driver window 3 Select the Maintenance And Utilities tab and click Post Printing Verifi cation Settings 4 Select Void Image Test Print and click Next ...

Page 108: ...108 5 Click Test Print to start test print Click Cancel to terminate without performing test print 6 Click OK to finish the test print ...

Page 109: ...cation Setting at a Paper Size Type Error Selects notification setting at a paper size or type error Lights Error LED and Paper LED when detecting an error and notifies error if EPSON Status Monitor 3 is in active Default setting is No Error Notification The user does not need to change when using with default set ting Follow the steps below to set the notification setting 1 Turn the printer on 2 ...

Page 110: ...click OK Click Cancel to terminate without performing the Notification Settings 6 Setting is completed Click OK to finish Beep Notification Setting an Error Notification Setting at a Paper Size Type Error LED Notification Setting at Ink Low ...

Page 111: ...on or detection of gaps between labels is set for media position detection the top of black mark or the top of label is detected by the black mark detector or the label detector at the power on and the paper is fed to the print starting position When no position is detected the specified amount of paper is fed After paper feeding the printer enters the stand by mode with performing autocutting Med...

Page 112: ... and click Next 5 Sets paper feed to the print starting position and click OK Click Cancel to terminate without performing the Media Loading Method Settings 6 Setting is completed Click OK to finish Paper Set Operation at the Start up Paper Set Operation at the Paper Cover close ...

Page 113: ... to the top of the black mark Detect Blackmarks on Continuous Paper When using Black Mark Receipt adjusts printing position and autocutting position to the top of the black mark Detect Margins Between Labels When using Die cut Label adjusts printing position and autocutting position to the top of the labels The printing is not performed and an error occurs when the printer setting is not matched t...

Page 114: ...ed Not Used Fan fold Media Black Mark Receipt Black Mark Die cut Label Paper type to use No Detection Detect Blackmarks on Die cut Labels Detect Blackmarks on Continu ous Paper Detect Mar gins Between Labels ...

Page 115: ...ver on page 160 for how to display the driver window 3 Select Maintenance And Utilities tab and click Panel Button Settings 4 The Panel Button Settings window is displayed Select your choice and click Next Panel Button Printer Operating Operation Caused by Panel Button Settings Feed Button Not printing Paper feed Enable Disable Printing Manual Head Cleaning during printing Enable Disable Cut Butto...

Page 116: ...able the panel button and click OK Click Cancel to terminate without performing the Panel Button Settings 6 Setting is completed Click OK to finish Media feed when not printing Manual Head Cleaning during printing Cut Button ...

Page 117: ... paper to the printer 2 Turn the printer on 3 Display the printer driver window See How to Use the Printer Driver on page 160 for how to display the driver window 4 Select Driver Utilities tab and click Driver Preferences 5 The Driver Preferences window is displayed Check the box of Enables The Advanced Function On Maintenance And Utility Tab and click OK 6 Select Maintenance And Utilities tab and...

Page 118: ...to be adjusted and click Next 8 Select Start Adjustment Default and click OK Click Cancel to terminate without performing the Sensor Adjustment 9 Adjustment is completed Click OK to finish Adjusts the Label Gap Detection Sensor Adjusts the Black Mark Detection Sensor ...

Page 119: ...n error window can be displayed Use Not use EPSON Status Monitor 3 Not use EPSON Status Monitor 3 is set by default setting Notification Settings for Fatal Errors is displayed on the EPSON Status Monitor 3 Settings window in Driver Utilities Follow the steps below to change to Use EPSON Status Monitor 3 1 Turn the printer on 2 Display the printer driver window See How to Use the Printer Driver on ...

Page 120: ...references window is displayed Check the box of Use EPSON Status Monitor 3 and click OK 5 EPSON Status Monitor 3 and Monitoring Preferences are displayed in EPSON Status Monitor 3 Settings on the Driver Utilities window ...

Page 121: ...tivated if an error occurs when not printing Clicking the icon for EPSON Status Monitor 3 on the task tray allows you to display EPSON Status Monitor 3 at any time See Displaying the icon on page 124 for how to display the icon The following items can be set in Monitoring preferences Selecting error indications See Error notification setting for Not use EPSON Status Monitor 3 on page 122 Displayin...

Page 122: ...otification Settings for Fatal Errors is not displayed Disable EPSON Status Monitor 3 by referring to Use Not use EPSON Status Monitor 3 on page 119 4 The Notification Settings for Fatal Errors window is displayed Select the items you want to display when an error occurs and click OK AID Temperature Error When the AID temperature increases Default setting Screen Notification On Error Maintenance C...

Page 123: ...tus Monitor 3 is disabled the Monitoring Preferences is not displayed Enable EPSON Status Monitor 3 by referring to Use Not use EPSON Status Monitor 3 on page 119 4 The Monitoring Preferences window is displayed Click on the box of your choice and click OK Error When the paper or ink is time to replace Default setting screen notification On Communication Error When the printer is OFF Default setti...

Page 124: ...o display the icon 1 Turn the printer on 2 Display the printer driver window See How to Use the Printer Driver on page 160 for how to display the driver window 3 Select Driver Utilities tab and click Monitoring Preferences 4 The Monitoring Preferences window is displayed Check the box of Shortcut Icon and select the icon to display on the task bar Click OK ...

Page 125: ...inting resumes When you want to set no auto cut this setting is recommended The difference from Feed To Cut Position is that when printing multiple data continuously printing takes less time with this setting When Feed To Cut Position is selected printing takes longer since the paper is fed to the position where autocutting is possible and fed in the reverse direction to the printing position for ...

Page 126: ...ut No Auto Cut Stop at the Print End Position Feed To Cut Position Feed To Peel Off Position Roll Media Receipt Cuts automatically Full page Label Cuts automatically Die cut Label Cuts automatically Peels the label by user Backing paper is not cut Cuts the backing paper by pressing CUT button Black Mark Receipt Cuts automatically Black Mark Die cut Label Cuts automatically Peels the label by user ...

Page 127: ...tomatically Peels the label by user Backing paper is not cut Cuts the backing paper by pressing CUT button Tears along perforated line manually Paper type to use Printer Diver Settings Printer Operating Paper cutting method Auto Cut No Auto Cut Stop at the Print End Position Feed To Cut Position Feed To Peel Off Position ...

Page 128: ...Stop at the Print End Position Feed To Cut Position Feed To Peel Off Position Roll Media Receipt Cuts automatically Cuts by pressing CUT button Full page Label Cuts automatically Cut by pressing CUT button Die cut Label Cuts automatically Peels the label by user Backing paper is not cut Cuts the backing paper by pressing CUT button Black Mark Receipt Cuts automatically Cuts by pressing CUT button ...

Page 129: ...Cuts automatically Cut by pressing CUT button Tears along perforated line manually Black Mark Die cut Label Cuts automatically Peels the label by user Backing paper is not cut Cuts the backing paper by pressing CUT button Tears along perforated line manually Paper type to use Printer Diver Settings Printer Operating Paper cutting method Auto Cut No Auto Cut Stop at the Print End Position Feed To C...

Page 130: ...130 ...

Page 131: ... available on EpsonNet SDK but it is not used for this printer Printer Driver The printer driver has the following functions and these are not necessary to implement in the application Barcode and 2D symbol font is implemented The barcode and 2D symbol font can also be printed using font replacement function for NET environment The barcode and 2D symbol font must be set in advance on the printer d...

Page 132: ...VB NET are provided for the TM C3400 sample program The TM C3400 sample program cannot be used for other printers than this printer Structure of TM C3400 sample program The following is the structure model and language to use for TM C3400 sample program Operation is checked for the sample program using the EpsonNet SDK however Epson Net SDK does not support C VB6 0 and VB NET officially Combinatio...

Page 133: ... printing recognizes this as an error and cancels printing job Changing the print settings with DEVMODE Executes a 90 degree rotation or changes the number of copies by the application Obtaining various printer information Acquires driver version name of the administrator location sta tus of the printing job and CPU information of the printer Obtaining the print completion Displays printing comple...

Page 134: ...n operate also under NET but not is not supported officially EpsonNet SDK is used for Simple Viewer for the tool to monitor the printer on the network Item Set contents Value Default TCPIP Set to use the EpsonNet SDK for Ethernet interface model Apply 1 Not apply 0 1 LOCAL Set to use the EpsonNet SDK for USB interface model Apply 1 Not apply 0 1 SHARE Set to use the EpsonNet SDK on shared printers...

Page 135: ...ing Procedure When the EpsonNet SDK has already been installed uninstall it first Follow the steps below to make the setting for the EpsonNet SDK and then install it again 1 Edit setting ini in the Install Disk of the EpsonNet SDK 2 Install the EpsonNet SDK ...

Page 136: ...be checked on the window if this is effective on the printer driver Name Package file name Manual Printer Driver c34d32_xxxx exe c34d64_xxxx exe TM C3400 Technical Reference Guide Easy Setup EPSetup exe None Install Assistant c34ia_xxxe exe TM C3400 Install Assistant User s Manual Printer Setting c34ps_xx exe TM C3400 Printer Setting Guide EpsonNet Simple Viewer ensvxx exe EpsonNet Simple Viewer U...

Page 137: ... printers in the network EpsonNet Config The network setting and changes are available for more than one EPSON printers in the network To reinstall Install Assistant in an environment where Install Assistant is already installed uninstall the existing Install Assistant first Only the driver settings saved in the computer can be copied The driver settings saved in the NV memory in the printer can n...

Page 138: ...e replacement EpsonNet Web Config Executes and checks the network information of the printer by entering IP address of the printer to address bar of the Web browser One printer can be set and checked EpsonNet SDK This is the software development kit for monitoring the printer via network Sample Program This is the sample programs to use TM C3400 by using EpsonNet SDK VB NET C is prepared for all p...

Page 139: ...ation X X X X X Driver setting X X X X X X X X Network setting of the printer See Setting value on page 141 for details X X X X X X X X X Printer setting See Setting the Printer on page 144 for details X X X X X X X Acquiring Referring to network setting of the printer See Referring the setting value on page 140 for details X X X Acquiring network setting of the printer See Setting value on page 1...

Page 140: ...Setting EpsonNet Simple Viewer EpsonNet SDK Basic IP Address X X X MAC Address X X X X Hardware Version X X X X X X X X X Software Version X X X X X X X X X Identification information Location X X X X X X Adminis tration informa tion Location Place to install X X X X X X Administrator Name X X X X X X X Network Status X X X X X X X Port Type X X X X X X X X X X Ink Levels X X X X X X X Printer Sta...

Page 141: ...ring Network Basic wired Link Speed Duplex Port Type TCP IP Basic IP Address Settings Manual Auto Set Using Automatic Private IP Addressing APIPA Set Using PING IP Address Subnet Mask Default Gateway DNS Acquire DNS Server Address Automatically DNS Server Address 3 3 Acquire Host Name and Domain Name Automatically Host Name Domain Name Register Network Interface Address to DNS Server Register Netw...

Page 142: ...Enable IP Trap 1 2 3 4 Address Community Port Number Time Basic Date time time zone and etc Access Control Printing Con trol Settings Printing Control Printer Access Control Printer Access Control List Port Control Settings Allow LPR Printing Allow RAW Port9100 Printing Allow RAW Port2501 Printing Allow FTP Printing X X EpsonNet Config EpsonNet Web Config Setting Acquiring Setting Acquiring ...

Page 143: ...ace location X X Password Administrator Password Restores to the factory default set ting The printer is restored to the fac tory default setting also by turning on the printer while pressing the status sheet button and keeping it pressed for 20 seconds or more Network I F Reset Language Specified HTML language X X EpsonNet Config EpsonNet Web Config Setting Acquiring Setting Acquiring ...

Page 144: ... autocut ter X X X Media Feed Pitch Adjustment Auto Cut Position Adjustment X Print Start Position Adjustment X Media Loading Settings Media Loading Method at Start up X Media Loading Method at Media Cover close X Notification Settings Beep Notification Setting at an Error X Notification Setting at a Paper Size Type Error X LED Notification Setting at Ink Low X FEED button Media feed when not prin...

Page 145: ...ge Registration X Displays Void Image Registration name X Void Image Test Print X X USB Serial Number Settings USB Serial Number X X Sensor Adjustment Adjusts the Label Gap Detection Sen sor X X X Adjusts the Black Mark Detection Sen sor X X X Setting Item Driver Printer Utility Printer Setting Setting Acquiring Setting Acquiring ...

Page 146: ...on error X X Autocutter error X X Fatal error X X Cover open X X Paper jam X X It is the time to replace the ink cartridge X X Paper empty X X Paper size error X X Disposal ink overflow X X Paper recognition error X X Ink cover open X X Ink must be replaced X X Self printing Test print X X Void image printing X X Printer status Busy X X Waiting X X Idle X X ...

Page 147: ...me to replace the ink cartridge X X Maintenance requirement is near X X Disposal ink overflow is near X X Cleaning X X Factory default setting X X Shutting down X X Firmware Version Except Firmware Version AAExxxxx Firmware Version AAExxxxx Post Printing Verification Settings High Reliability Mode A font with 2 or more vertical dot configuration such as Arial 8 pt or larger Anti missing Read Mode ...

Page 148: ...igh Reliability and Safety are Required Epson recommends the following functions Missing dot detection with the auto nozzle check system of the printer driver Post Printing Verification Settings on page 21 Visual detection with the missing dot detection pattern created with the application Creation of a barcode with a check digit with application Paper type Print quality Input resolu tion dpi Hori...

Page 149: ...ver to the front to open it Always use the EPSON SJIC15P as the ink cartridge Do not open the package of the ink cartridge until you are ready to load it in the printer When the ink cartridge is loaded for the first time the printer uses ink to prepare for printing initial ink charge therefore the first replacement period is shorter than normal Ink consumption differs depending on printer conditio...

Page 150: ...ng it and take out the ink cartridge from the package 5 Push the ink cartridge gently into the cartridge holder as shown below Insert it with arrowed side up 6 Close the ink cartridge cover The INK LED red turns off CAUTION Do not leave the printer without ink cartridge Otherwise the print head may dry and clog ...

Page 151: ...e the used roll paper WARNING Do not open the roll paper cover or touch the paper during printing Otherwise the printer may be damaged Use paper that meets the printer specification For details about the paper specification see Paper Specifications on page 31 See Loading Replacing the Paper on page 79 when paper is initially loaded or when changing the settings of paper type roll paper fanfold pap...

Page 152: ... paper ejection guide 4 Turn the power on The roll paper is automatically fed This is the end of replacing the roll paper When paper set operation at the paper cover close is set as Media Loading Method with Cutting of Media Loading Settings on Maintenance And Utilities tab on the printer driver paper is automatically cut after the paper is fed ...

Page 153: ...Chapter 4 Handling 153 4 Replacing the Fanfold Paper 1 Open the fanfold paper cover 2 Remove the remaining paper 3 Turn the power on ...

Page 154: ...per is automatically fed 5 Place the paper straight and at least 40 mm away from the printer When paper set operation at the paper cover close is set as Media Loading Method with Cutting of Media Loading Settings on Maintenance And Utilities tab on the printer driver paper is automatically cut after the paper is fed OO ...

Page 155: ...Chapter 4 Handling 155 4 6 Close the fanfold paper cover This is the end of replacing the fanfold paper ...

Page 156: ...e of Printed Paper Make sure paper is ejected straight from the paper ejection guides as shown in the illustration If paper is not ejected straight due to such causes as an obstruction the print result may be distorted ...

Page 157: ...elow to remove the jammed paper when a paper jam error occurs For Roll Paper 1 Turn the power off 2 Press down the release lever and pull it to the front to open the roll paper cover 3 Remove the jammed paper 4 Load the paper See Replacing the Roll Paper on page 151 ...

Page 158: ...158 For Fanfold Paper 1 Turn the power off 2 Press down the release lever and pull it to the front to open the roll paper cover 3 Remove the jammed paper 4 Open the fanfold paper cover ...

Page 159: ...Chapter 4 Handling 159 4 5 Remove the fanfold paper 6 Close the roll paper cover and then load the paper See Replacing the Fanfold Paper on page 153 ...

Page 160: ...art menu For Windows Vista Click Printers of Control Panel on Start menu For Windows XP Professional Click Printers and Faxes on Start menu For Windows XP Home Edition Click Control Panel on Start menu and click Printers and Faxes For Windows 2000 Click Settings on Start menu and click Control Panel For Windows Server 2003 R2 Click Printers and Faxes on Start menu 2 Right click EPSON TM C3400 and ...

Page 161: ...ite Setting to use from application of users Registering User Defined Media 1 Click Add Del of Media Layout on Main tab to display User Defined Media Layout 2 Select Media Type 3 Enter the size of the paper 4 Enter Media Layout Name This is User Defined Media 5 Click Add User Defined Media will be registered and displayed on the list of Media Layout 2 3 4 5 Registered paper type 1 ...

Page 162: ...ing is the function to administer print setting of the printer driver into one The setting from Main and Page Layout tab such as Media Type Media Layout including User Defined Media are included Main tab Page Layout tab Favorite Setting ...

Page 163: ...g Save As Favorite Setting A number of setting can be registered on Favorite Setting For example if the print setting is registered on Favorite Setting for each document the print setting can be completed by changing Favorite Setting when the document is changed This prevents an error of setting change when changing the paper It is necessary to change Media position detection of the printer when t...

Page 164: ...ct from Media Layout when using User Defined Media 2 Click Save As Favorite Setting to display Save Delete Favorite Setting The current setting will be displayed on the list of the right side 3 Enter print name 4 Click Add Print setting will be registered on Favorite Setting User Defined Media 1 2 3 Current Settings 4 Registered to Favorite Setting ...

Page 165: ... the current settings on Current Set ting and Save Delete Favorite Setting window User Defined Setting The print setting defined by the user Information for User Definition The user definition includes the following User Defined Media Registering barcode font Replacing font on NET environment The user definition is set on each client computer When a number of TM C3400 printer drivers are installed...

Page 166: ...able if the barcode is not created on the application side Setting the barcode font Barcode print settings can be changed on Barcode and 2D Symbol on Driver Utilities tab 1 Change settings of the following Display Select Barcodes Font Name Input an arbitrary character string ASCII characters only ...

Page 167: ...eck box to print barcode with a composite symbol Use a Quiet Zone Leaves a blank margin around barcodes UPC A UPC E JAN13 EAN JAN8 EAN Code39 ITF Codabar Code93 Code128 GS1 128M GS1 128 GS1 DataBar Omnidirectional GS1 DataBar Truncated GS1 DataBar ExpandedM GS1 DataBar Expanded GS1 DataBar Limited Separate the data specified to a composite symbol and a barcode with or Describe the data in the orde...

Page 168: ...Rotate 180 Avail able 4 dot 2 5 JAN8 EAN Code39 ITF Rotate 90 Rotate 270 6 dot 2 5 Codabar Code93 Code128 Quality Normal Rotate 180 4 dot 2 5 GS1 128M GS1 128 Rotate 90 Rotate 270 6 dot 2 5 GS1 DataBar Omnidi rectional Fine Media Fine Media Label Synthetic Media Label PET Film Wrist Band Speed Normal Rotate 180 3 dot 2 5 4 dot 2 5 GS1 DataBar Trun cated Rotate 90 Rotate 270 6 dot 2 5 2 2 GS1 DataB...

Page 169: ...e element width when printing Make sure to select it only when the barcode is not clear enough to be read HRI Character Position Select the position of the HRI characters Select Do Not Print when not printing HRI Font Select the HRI character font size Element Ratio Sets the thick element width by the ratio to the thin element width Character Spacing Sets the character spacing interval by the rati...

Page 170: ...checked number system character For data of 11 digits a check digit is automatically added For data of 12 digits the 12th digit is regarded as a check digit but not proved Composite difference from Normal For data of 12 digits the 12th digit is ignored and a check digit is automatically added The barcode font can be registered up to 30 The barcode font setting can be overwritten by clicking Save a...

Page 171: ...gits the 8th digit is ignored and a check digit is automatically added For data of 12 digits the 12th digit is ignored and a check digit is automatically added JAN13 EAN Normal Specify the data of 11 to 12 digits For data of 12 digits a check digit is automatically added For data of 13 digits the 13th digit is regarded as a check digit but not proved Composite difference from Normal For data of 8 ...

Page 172: ...code is automatically added A character that indicates a start code is printed for the head of the HRI character A character that indicates a stop code is printed for the end of the HRI character HRI characters of the control characters 00h 1Fh 7Fh are printed combining and an alphabetical character Control Character HRI Character Control Character HRI Character Control Character HRI Character ASC...

Page 173: ...to symbols When Auto Convert to Minimize Entire Symbol Width is unchecked a code set must be manually specified When code set C is specified assume a generated two digit number as an ASCII character decimal number and specify the corresponding ASCII character Example 37 Specify as 65 Specify as A 979899 Specify as abc When the character right after is not any of the following an error occurs The H...

Page 174: ...When 01 is specified as the application identifier the 14th digit becomes a check digit how ever it is not proved when the check digit is specified When the 14th digit is the check digit is automatically calculated and replaced with A special character is indicated by combining and the next character When the character right after is not any of the following an error occurs Control Character ASCII...

Page 175: ...application identifier the 14th digit becomes a check digit how ever it is not proved when the check digit is specified When the 14th digit is the check digit is automatically calculated and replaced with When the character right after is not 1 an error occurs Specify the special character as the following format An error occurs when the format identifiers do not meet the following condition Contr...

Page 176: ...by the application identifier 10 or 21 FNC1 is automatically added When FNC1 is not at the end of the data followed by the application identifier 30 FNC1 is automatically added FNC1 must not be at the end of the data followed by the application identifier 10 or 21 In this case an error occurs When 01 is specified as the application identifier the 14th digit becomes a check digit When the check dig...

Page 177: ...s a check digit is not checked Unlike GS1 128 the check digit is not automatically calculated nor replaced with When is specified is ignored and the rest of the data is shifted by 1 digit Specify the special character using the following format Printing method Specify the selected barcode font specified point and language to the printing data and then print it Control Character ASCII HRI Character...

Page 178: ... Select Advanced in Print Settings Color Corrections in General tab 2 Click the Advanced button 3 Advanced screen is displayed 4 Select Disable Color Correction 5 Check Print barcodes and 2D symbols in cyan only 6 Click the Close button The barcode may not be read depending on your environment Check it before using 1 2 3 4 5 ...

Page 179: ...2D Symbol font 2D symbol printing settings can be changed on Barcode and 2D Symbol on Driver Utilities tab 1 Change settings of the following Display Select 2D Symbols Font Name Input an arbitrary character string ASCII characters only Type Select a 2D symbol type The displayed items are changed accord ingly Rotation Settings Select a setting when printing the 2D symbol rotated by the specified ra...

Page 180: ...bol is broken and restoration ratio becomes higher for bigger numbers QRCode Model Select a QRCode model Module Select the width of cell module for QRCode Version Specify the version for QRCode The number of characters that can be con verted into 2D symbols is different depending on the version of QRCode Error Correction Level Select an error correction level for QRCode The data can be read if the...

Page 181: ...ue is 23 3 code words Specify a Percentage Specify the error correction area with a percentage value in the input box DataMatrix Cell Size Makes settings of the cell module size for DataMatrix Number of Cells Makes settings of the number of cells for DataMatrix Minimize Optimize the minimum number of cells automatically Specify the Size Change settings to the selected size DataMatrix Rectangle Cel...

Page 182: ... Specify when using PDF417 Symbol Category Print Quality Print Status 1 Adjust Bar Width 2 Minimum Module by 360 dpi ANSI Grade D or higher ANSI Grade C or higher ANSI Grade B or higher PDF417 GS1 DataBar Stacked GS1 DataBar Stacked Omnidi rectional GS1 DataBar Expande d Stacked Plain Media Plain Media Label Speed No Paper feed 3 6 dot With Paper feed 6 dot Quality No Paper feed 6 dot With Paper f...

Page 183: ...gher ANSI Grade B or higher AztecCode QRCode Plain Media Plain Media Label Speed No Paper feed 6 dot With Paper feed 8 dot Quality No Paper feed 6 dot With Paper feed 8 dot Fine Media Fine Media Label Synthetic Media Label PET Film Wrist Band Speed No Paper feed 5 dot 6 dot 2 With Paper feed 6 dot 7 dot Quality No Paper feed 5 dot 6 dot 2 With Paper feed 6 dot 7 dot The 2D symbol font can be regis...

Page 184: ...e omissible Specify the special character as the following format GS1 DataBar Stacked GS1 DataBar Stacked Omnidirectional Up to 13 digits of data can be specified Do not specify the application identifier 01 for the head of the data A check digit need not to be attached to the data GS1 DataBar Expanded Stacked Multiple line symbol version of GS1 Databar Expanded How to specify the data is the same...

Page 185: ...mbol font specified point and language to the printing data and print it Printing the 2D symbol in cyan only When the printed 2D symbol is difficult to read make settings to print it in cyan only For details see Printing the barcode in cyan only on page 178 The font size of the 2D symbol can not be changed by Specified Point value The 2D symbol is not printed when other values are selected ...

Page 186: ...r Barcode and 2D symbol fonts can be printed from the application under NET Framework environment by this replacement function The name of the print data in the application remains as True Type font name but changes to barcode and 2D symbol font when it is printed Font Replacement Font Replacement is executed from Font Replacement on Driver Utilities tab 1 Make the following setting True Type font...

Page 187: ...ode and 2D symbol is specified check it from Barcode and 2D Symbol on Driver Utilities The barcode and 2D symbol can not be printed if a value other than those specified is set The replaced True Type font can be used only for specifying barcode and 2D symbol therefore if the character other than specified is used can not be printed Make sure to use True Type font that is not be used for other prin...

Page 188: ... from Speed Quality and the following is the resolution of the printing Paper Source Saving Settings Changes settings of Paper Source Save Roll or Roll Paper Option setting Settings For Handling Paper After Print Changes settings of auto cut and paper feed setting after printing Makes settings of auto cut and paper feed setting after printing when it is necessary The check box is grayed out when i...

Page 189: ...ck box is turned on The following items can be set in Display Media Feed Position To improve 2D symbol scanning accuracy we recommend no paper feed during 2D symbol printing Setting Specification Display Media Feed Position Display Print Preview Displays the media feed position on the print preview window The default is set as Display Print Media Feed Position Prints the media feed position The de...

Page 190: ...ten vacuum power When it is unchecked the default value of the vacuum power is set In this case it is not necessary for the user to make this adjustment since this is adjusted in the factory before shipping Watermark By turning on this check box the text or the graphics such as Important as a watermark is printed This is the adjustment for each printing job and different from Print Start Position ...

Page 191: ...when an error occurs Notification Settings for Fatal Errors Even when EPSON Status Monitor 3 is not being used when a fatal error occurs in the printer an error window can be displayed See Barcode Printing on page 166 2D Symbol Font Settings on page 179 for the proce dure of each printing Use this to print the barcode and 2D symbol font on NET environment One of True Type font is specified to use ...

Page 192: ...ume Reprint When dot missing occurs the EPSON Status Monitor 3 is displayed Select the next operation from Restart print ing printing the next data and Reprint reprinting after dot missing is resolved by the auto head cleaning High Reliability Mode Void Image Reprint Economy Mode for Low Print Volume Void Image Print Prints the image that indicates dot missing and reprints the same data when any d...

Page 193: ...hold for the sensor can be adjusted when the sensor does not detect the label gap and black mark for the paper to be used Manual Head Cleaning Head cleaning can be performed The result of the head cleaning can be checked by the nozzle check pattern printing Nozzle Check Prints a nozzle check pattern to check if any nozzle is clogged or not The volume for the buzzer notification high low can be set...

Page 194: ...ue by using Die cut Label Roll paper included in the product package It is not necessary for the user to make this adjustment since this is adjusted in the factory before shipping Print Reference Adjustment Adjust the top of form position and print start position by using the roll paper included in the product package Normally it is not necessary for the user to make this adjustment since this is ...

Page 195: ... from the Start menu For Windows XP Professional Click Add or Remove Programs in Control Panel from the Start menu For Windows XP Home Edition Click Add or Remove Programs in Control Panel from the Start menu For Windows 2000 Click Add Remove Programs in Control Panel from Settings of the Start menu For Windows Server 2003 R2 Click Add or Remove Programs in Control Panel from the Start menu 3 Sele...

Page 196: ...uninstallation confirmation screen is displayed Click Yes 8 The confirmation screen to delete the personal setting information is dis played Click Yes to delete it or click No to leave it EPSON Network Utility may be used on other EPSON printers In that case uncheck it 5 6 ...

Page 197: ...usual printer and is displayed after uninstalltion Click OK 10 Uninstallation complete is displayed Click OK If the printer driver is still displayed in the printer model list in EPSON Printer Software even after the driver is uninstalled reboot the computer and perform the uninstallation pro cedure again ...

Page 198: ... test mode In addition the firmware version Post Printing Verification Settings and media position detection setting can be checked Follow the steps below to run the self test 1 Set the die cut label receipt or continuous label which length is 90 mm or more 2 Turn the power on while pressing the paper feed button Keep pressing the Power switch until the POWER LED is on Following test pattern is pr...

Page 199: ...g Aamc Boff Anti missing Color Mode Aamr Boff Anti missing Read Mode Ahrr Boff High Reliability Mode Reprint Ahrv Boff High Reliability Mode Void Image Print Aect Becr Economy Mode for Low Print Volume Reprint Aect Becv Economy Mode for Low Print Volume Void Image Print Media Position Dctection Cnod No Detection Cbmd Detect Blackmarks on Die cut Labels Cbmc Detect Blackmarks on Continuous Paper Cg...

Page 200: ...us Auto 100Base Full 4 Port Type Auto 5 Get IP Address Manual 6 IP Address XXX XXX XXX XXX 7 Subnet Mask XXX XXX XXX XXX 8 Default Gateway XXX XXX XXX XXX 9 APIPA Disable 10 Set using PING Disable 11 DNS Address Disable XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX 12 UPnP Disable 13 Bonjour Disable 14 Port Control LPR Enable Port 9100 Enable 15 Printing Control Disable 16 Time Server Disable 17...

Page 201: ...tab The printer nozzle is checked and head is automatically cleaned when it is clogged The cleaning repeats 5 times at the maximum 4 Execute a nozzle check and check the cleaning result Manual Head Cleaning during printing Normally faint and printing during printing or when it is printed in different colors you can print the manual head cleaning while paper feed button is pressed This feature is f...

Page 202: ...s label which length is 90 mm or more 3 Display the window on the printer driver See How to Use the Printer Driver on page 160 for how to display the driver window 4 Click Media position detection on Maintenance And Utilities tab and sets the media position detection based on the loaded paper 5 Click Nozzle Check 6 Click Print 7 Check the printed nozzle pattern Execute Manual Head Cleaning when it...

Page 203: ...teps below to clean the autocutter 1 Turn off the printer and unplug the AC cable from the inlet 2 Open the roll paper cover and remove the paper 3 Remove the adhesive on the autocutter blade on the side of the roll paper cover with an implement such as a cotton swab If necessary moisten the cotton swab with alcohol CAUTION Do not touch the fixed blade of the autocutter directly Doing so may cause...

Page 204: ...rface model the interface cannot be changed Follow the steps below to change the interface 1 Turn off the printer 2 Open the connector cover and remove the LAN cable 3 Remove the 2 screws indicated by the red circles below to remove the connector cover Keep the removed parts so that they will not be lost Use the USB cable included in the product package ...

Page 205: ...r 4 Handling 205 4 4 Remove the short USB cable attached to the printer 5 Connect the printer and the host computer with the USB cable When changing the interface from USB to Ethernet reverse the steps above ...

Page 206: ... up 3 Disconnect the connector of the AC adapter from the printer 4 Disengage the hooks x2 on the front of the printer and lift the AC adapter 5 Remove the AC adapter from the printer and pull out the cable of the AC adapter CAUTION When removing the AC adapter turn the printer power on and make sure that the POWER LED is off Ink may leak if powered off without using the power switch ...

Page 207: ...f the AC adapter to the printer and store the cable to the bottom of the printer 3 Insert the plug side of the AC adapter to the printer 4 Push in the cable side of the AC adapter to the printer and make sure that the hooks x2 of the printer are locked 5 Place the printer with the bottom down 6 Connect the AC cable ...

Page 208: ...that the roll paper cover and ink cartridge cover is closed Close the cover when it is opened Make sure that the Paper LED is not lightning When Paper LED is lightening check if there is any paper jammed and set the paper correctly referring to Replacing the Paper on page 151 Turn the printer off and back to on again Contact the administrator or person in charge of maintenance if the Error LED kee...

Page 209: ... Printer with Multiple Client Computers page 218 Upgrading the Printer Driver page 218 Printer Driver cannot be Installed Windows 2000 page 219 Printer Driver is Already Installed Windows 2000 page 219 Distributing the Printer Driver and Setting the Printer page 220 Utility page 220 Preparation for the Administrator page 221 Distribution method page 222 Setup Procedure page 225 Examples of usage p...

Page 210: ...or 3 Saving importing the printer driver settings The print setting the favorite setting the user defined setting operation setting of the printer driver can be exported in a BSF file extension BSF Also the printer driver set ting can be made by importing the settings from the BSF file With another tool Install Assistant you can create an install package for the printer driver using this file Prin...

Page 211: ... Favorite Setting Saved as a BSF file Saved as a printer setting file Usage Exporting importing as a printer setting file The settings for Manual Head Cleaning during printing set in Panel Button Settings are not saved Usage Exporting importing from the printer driver Creating an install package with the Install Assistant Driver Preferences Settings with green frames are only saved in the case of ...

Page 212: ...ting is made by the printer driver and the Printer Setting Item Printer Driver Printer Setting Installation of the Printer Setting to the computer Unnecessary Necessary Reference of the printer setting Making settings to the printer Print position adjustment Head Cleaning Saving the printer setting to the setting file Importing the settings from the setting file Copying the settings to other print...

Page 213: ...ver and the Printer Setting The settings for Manual Head Cleaning during printing that can be set in Panel Button Settings cannot be set in Printer Setting Items that can be set by both the printer driver and the Printer Setting Items that can be set only by the printer driver ...

Page 214: ... one printer driver the same setting is applied to other TM C3400 printer drivers Only applied in Windows XP Windows Server 2003 Item Contents Separate setting Common setting Print setting General including User defined Media Page Layout Setting list of Favorite Set ting The list of Favorite Setting in which print settings are registered User defined information User defined Media Barcode Font Fon...

Page 215: ...nd the setting list of Favorite Setting 2 Make the print setting User Definition A in the printer driver screen After setting it User Definition A is set to Current Settings Register User Definition A in the Favorite Setting list 1 Install the printer driver The user defined information does not exist at the time of installation Current settings are set to the default settings of the printer drive...

Page 216: ...h printer driver A Client Computer Driver A Current Settings Favorite Driver B Package Favorite Driver B Current Settings 4 Install the install package for printer driver C The top of the Favorite Setting list in the install package is User Definition C therefore the setting list is overwritten and its order is changed Client Computer Driver A Current Settings Driver B Current Settings Driver C Cu...

Page 217: ...iver file When the printer driver is installed using the printer driver file c34d32_xxxx exe the Favorite Setting list and User defined Media setting in the existing printer driver are not changed This is because only the default setting is registered and User defined Media is not registered for the print setting in the printer driver file Favorite Setting list Driver A Package Driver B Package Dr...

Page 218: ...tings and the existing settings are lost Follow the steps below retain the existing settings 1 Save the existing printer driver settings to a BSF file page 210 2 Upgrade the printer driver Execute the package file of the new printer driver to upgrade the printer driver 3 Import the settings in the BSF file into the printer driver page 210 If the BSF file has been previously saved import the BSF fi...

Page 219: ... package refer to TM C3400 Install Assistant User s Manual Printer Driver is Already Installed Windows 2000 When the printer driver is already installed in the Windows 2000 environment the settings of the current printer driver may be changed if the version of the printer driver differs from that of the printer driver of the install package Not affected for printer drivers of other than the TM C34...

Page 220: ...r driver setting and the communication port setting are automatically executed when running the install package on the client computer For the Ethernet interface model creates an install package for each printer For the USB interface model creates the install package for each printer driver setting Printer Setting For details see the Printer Setting User s Manual Makes the settings to the printer ...

Page 221: ...e a file for each printer driver When creating a file place the printer setting of the tar get printer driver at the top of the setting list Install package Performs the printer driver installation printer setting port setting automatically Created by the Install Assistant using the BSF file and the TM C3400 printer driver For the Ethernet interface model an install package is created for each pri...

Page 222: ...eral flow of the distribution method is described below 1 2 Client Computer Printer Install the driver User Definition A Make the printer setting Auto install Install Package Driver Favorite Printer setting file Printer Setting Setting is made Double click ...

Page 223: ...r each client computer since setting can be made for multiple printers at one time Ethernet interface printer 2 3 IP Address Install the driver Make the printer setting Favorite Printer Setting Client Computer Install Package Driver Unnecessary for each client computer since setting can be made for multiple printers at one time Ethernet interface printer Setting is made User Definition A Double cl...

Page 224: ...he print server using the TM C3400 printer driver Do not install using the install package 1 3 2 Install the driver Make the printer setting Make the setting from BSF file Client Computer Client Computer Setting is made Printer Printer Setting Favorite Driver Print Server TM C3400 Printer Driver BSF File User Definition A Printer setting file ...

Page 225: ...rface model connect the printer to the network page 69 5 Load the ink cartridge page 66 Turn on the printer before loading the ink cartridge It takes about 8 minutes for ink charging When ink charging finishes the POWER LED stops flashing and stays on 6 For the Ethernet interface model make the network settings such as IP address to the printer with EpsonNet Config 7 For the USB interface model co...

Page 226: ...rface model install Printer Setting on a computer that can access the printer administrator computer or client computer 11Use Printer Setting on a client computer or administrator computer to con figure the printer 12Set the DIP switches of the printer page 77 Turn off the printer before setting the DIP switches 13Load the paper page 79 Set the paper according to the DIP switch setting 14Perform a...

Page 227: ...r each case USB interface model Case 1 Connect one printer to one client computer Case 2 Connect two printers to one client computer and print on different media Ethernet Interface model Case 3 Connect one Ethernet model printer to two client computers Case 4 Connect two Ethernet model printers to two client computers and print on the same media Case 5 Connect two Ethernet model printers to two cl...

Page 228: ...e the install package Create the setting file of the printer with the Printer Setting Distribution Prepare the client computer and the printer Copy the install package and double click its icon The printer driver for Printer 1 is automatically installed and set Connect Printer 1 and turn it on Install the Printer Setting to the client computer Make the settings to Printer 1 with the Printer Settin...

Page 229: ... A with the Printer Setting Make the printer and the printer driver setting MediaB Create the BSF file Driver setting _MediaB BSF Import the driver setting file _MediaB BSF with the Install Assistant and create the install package Install package MediaB Create the setting file of the printer Printer setting file B with the Printer Setting Client Computer 1 Printer 1 Install Package MediaA Driver 1...

Page 230: ...with the Printer Setting using the printer setting file A Copy the install package MediaB and double click its icon The printer driver for Printer 2 is automatically installed and set Current Settings in the Favorite Setting list is User Definition B Connect Printer 2 and turn it on Make the settings to Printer 2 with the Printer Setting using the printer setting file B When the printer setting fo...

Page 231: ...he administrator s computer for network communication possible to use also as a client computer Connect the printer to the network Set IP Address 1 to the printer using the EpsonNet Config on the administrator s computer Copy the install package on Client Computer 1 and double click its icon The printer driver is automatically installed and set Copy the install package on Client Computer 2 and dou...

Page 232: ...ress 1 and create the install package Install Package 1 Import the driver setting file BSF with the Install Assistant set the printer IP Address 2 and create the install package Install Package 2 Create the setting file of the printer Printer setting file A with the Printer Setting Printer 1 MediaA IP Address 1 Client Computer 1 Client Computer 2 Driver Driver Favorite Favorite Printer 2 MediaA IP...

Page 233: ... Install Package 1 on Client Computer 1 and double click its icon The printer driver for Printer 1 is automatically installed and set Copy the Install Package 2 on Client Computer 2 and double click its icon The printer driver for Printer 2 is automatically installed and set Make the settings with the Printer Setting on the administrator s computer using the printer setting file A Setting can be m...

Page 234: ...e A with the Printer Setting Make the printer and the printer driver setting MediaB Create the BSF file Driver setting B BSF Import the driver setting file Driver setting B BSF with the Install Assistant set the printer IP Address 2 and create the install package Install Package 2 Create the setting file of the printer Printer setting file B with the Printer Setting Printer 1 MediaA IP Address 1 P...

Page 235: ...nistrator s computer Copy the Install Package 1 on Client Computer 1 and double click its icon The printer driver for Printer 1 is automatically installed and set Copy the Install Package 2 on Client Computer 2 and double click its icon The printer driver for Printer 2 is automatically installed and set Make the settings to Printer 1 with the Printer Setting on the administrator s computer using t...

Page 236: ...dding a Client Computer for the Ethernet Interface Model Add a client computer install the printer driver and make the settings by following the steps below Item to be prepared by the administrator The install package for the existing printer Prepare an install package that includes the printer s network information What to do after distribution Double click the icon of the install package on the ...

Page 237: ...n page 225 Ethernet interface model Administrator preparations and environment Network information for the printer to be added Printer driver BSF file for the existing printer driver Printer setting file for the existing printer When the existing printer is on the same network as the printer to add the printer setting file is not necessary DIP switch setting information for the existing printer In...

Page 238: ...s replacement because of a failure or other reason it cannot be used by simply replacing the printers This explains the methods for replacing the printer without changing the application on the client computer USB interface model Two procedures are available for replacing a USB model printer Installing USB Replacement Service as a resident program on the client computer Recom mended Matching the U...

Page 239: ...ttings in the printer Use the existing printer s printer setting file and the DIP switch setting information Refer to Setup Procedure on page 225 Matching the USB serial numbers of the printers If the USB serial number of the new printer is the same as that of the existing printer the printer can be replaced without changing the application on the client computer or the printer driver settings How...

Page 240: ...tings of the existing printer and the settings of the existing printer in the new printer There is no need to configure the printer driver on the client computer Preparation The network setting information of the existing printer IP address and so on Print the status sheet with the existing printer See Status Sheet Printing Ethernet interface model only on page 200 The printer setting file of the ...

Page 241: ...rk printer from the administrator s computer with this For details see the EpsonNet Simple Viewer User s Manual Acquirable information Model name IP address Location MAC address Administrator name Status details is included in the information Information of network printers other than the TM C3400 can also be acquired However the information may be impossible to acquire or limited depending on the...

Page 242: ...wall OS standard Personal Product name Ver None Your application information Windows service operation Normal EXE operation EPSON application status EpsonNet Simple Viewer EpsonNet SDK for Windows Printer Setting Other Application name Phenomenon of the problem or content of the question System configuration Hardware configuration such as computer and network and Software module configuration Proc...

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