Epson SC-P10000 SERIES User Manual Download Page 176

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Remove any torn or crinkled areas.

Unlock the roll paper lock lever, and then
rewind the paper.

After removing the paper, reload the paper and restart
printing.

“Loading Roll Paper” on page 33

Important:

Before you reload the roll paper, cut the edge
straight horizontally. Cut any wavy or creased
sections.

If there is a problem at the edge, print quality may
decline and may cause paper jams.

Cut sheets jam

To remove jammed paper, follow the steps below:

Caution:

If you opened the printer cover in operation, do
not touch the area as indicated by the warning
labels.

High temperatures may cause burns.

Turn off the printer.

Turn the printer on.

After a pause, the message

Open printer cover

then tear off and remove jammed portion.

displayed.

Open the printer cover and move the print
head away from the paper jam.

Important:

Do not touch the print head except when you
are removing paper jams. If you touch the
print head with your hand, static electricity
may cause a malfunction.

Remove jammed paper.

After removing the paper, reload the paper and restart
printing.

“Loading Cut Sheets” on page 38

Others

The control panel display keeps
turning off.

Is the printer in sleep mode?

Sleep mode is exited if a print job is received or the

button on the control panel is pressed. The delay

can be changed from the Preferences menu.

“Preferences” on page 138

SC-P20000 Series/SC-P10000 Series User's Guide

Problem Solver

176

Summary of Contents for SC-P10000 SERIES

Page 1: ...User s Guide CMP0056 04 EN ...

Page 2: ...ginal Epson Products or Epson Approved Products by Seiko Epson Corporation Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation EPSON Epson UltraChrome EPSON EXCEED YOUR VISION EXCEED YOUR VISION and their logos ar...

Page 3: ... 31 Attaching the Roll Paper Adapter 31 Loading Roll Paper 33 Cutting the roll paper 35 Removing Roll Paper 37 Loading and Removing Cut Sheets 38 Loading Cut Sheets 38 Removing Cut Sheets 40 Loading and Removing Poster Board 41 Loading Poster Board 41 Removing Poster Board 43 Checking and Setting the Paper Type 44 Checking the Paper Type 44 Paper Type Settings 44 Replacing Paper 45 Using the Auto ...

Page 4: ...heets and print Windows only 95 Setting Procedures for Printing 95 Joining the output paper together 97 Printing at Non Standard Sizes 100 Banner printing on roll paper 102 Layout Manager Windows Only 104 Setting Procedures for Printing 105 Saving and Recalling Settings 107 Color Management Printing About Color Management 108 Color Management Print Settings 108 Setting profiles 109 Setting color m...

Page 5: ...ss 199 Notes When Moving the Printer 200 Notes on Transporting 200 Notes when reusing the printer 201 System Requirements 202 System Requirements of the Printer Driver 202 Specifications Table 203 Information of EU Declaration of Conformity 204 Where To Get Help Technical Support Web Site 205 Contacting Epson Support 205 Before Contacting Epson 205 Help for Users in North America 206 Help for User...

Page 6: ...this product s cabinet Do not insert objects through the slots Take care not to spill liquid on this product This product s power cord is for use with this product only Use with other equipment may result in fire or electric shock Connect all equipment to properly grounded power outlets Avoid using outlets on the same circuit as copiers or air control systems that regularly switch on and off Avoid...

Page 7: ... power When handling the ink cartridges Keep ink cartridges out of the reach of children and do not drink If ink gets on your skin wash it off with soap and water If it gets in your eyes flush them immediately with water Before installing the new ink cartridge in the printer shake it back and forth horizontally in five centimeter movements about 15 times within five seconds Use the ink cartridge b...

Page 8: ...creenshots show the SC P20000 Series Operating System Versions In this documentation the following abbreviations are used Windows In this manual Windows refers to Windows 10 Windows 8 1 Windows 8 Windows 7 Windows Vista Windows XP Windows Server 2012 Windows Server 2008 and Windows Server 2003 Mac OS X In this manual Mac OS X refers to OS X El Capitan OS X Yosemite OS X Mavericks OS X Mountain Lio...

Page 9: ...or the paper basket When performing other opera tions we recommend that this should be used in the storing position at the back U Using the Auto Take up Reel Unit on page 46 U Using the Paper Basket on page 56 D Casters There are two casters on each stand Lock the casters when using the printer E Maintenance box covers Open these covers when replacing the Maintenance Box There is no cover in the m...

Page 10: ...e control panel displays a description of the error However if the printer is turned off while the printer cover is open the light flashes but no error description is displayed Off No error J Roll paper cover Cover to protect the roll paper and to keep dust out Close it when using the printer except when loading or removing roll paper K Roll rests Use these to rest the roll paper temporarily when ...

Page 11: ...replacement message is displayed on the control panel There is no central maintenance box for the SC P10000 Series U Replacing Maintenance Boxes on page 152 C Ink cartridges Install cartridges into all slots U Replacing Ink Cartridges on page 150 D Roll lock lever A lever that locks roll paper in place after the roll is attached to the adapter holder Raise to unlock and lower to lock SC P20000 Ser...

Page 12: ...r along these guides to attach it to the adapter holder U Attaching the Roll Paper Adapter on page 31 G Paper slot The slot through which roll paper and cut sheets are loaded Load cut sheets one at a time H Print head Fires ink through high density nozzles while moving left and right to print SC P20000 Series SC P10000 Series User s Guide Introduction 12 ...

Page 13: ...N cable C Data light The network connection status and data reception are indicated by a lit or flashing light On Connected Flashi ng Receiving data D USB port Use when connecting to a computer using a USB cable E Option port Connects the auto take up reel unit and so on SC P20000 Series SC P10000 Series User s Guide Introduction 13 ...

Page 14: ...er cable here G Option slot Slot to connect the optional hard disk unit or Adobe PostScript 3 Expansion Unit H Vents Vents air from inside the printer Do not block the vents SC P20000 Series SC P10000 Series User s Guide Introduction 14 ...

Page 15: ...r Switch according to the roll core size core diameter Control panel A P button power button Turns the power on and off B P light power light The printer s operational status is indicated by a lit or flashing light On The power is on Flashi ng The printer is receiving data or cleaning the print head or performing other operations in the course of being shut down Off The power is off C M button Loa...

Page 16: ...en press it again to resume I Z button Displays the menu for the tab currently selected in the display U Using the Control Panel Menu on page 115 Use this button while menus are displayed and an item is highlighted to display the sub menu If this is pressed while a parameter is selected from the Menu the parameter is set or executed J button Help button Except when printing is in progress press th...

Page 17: ... optional hard disk unit or Adobe PostScript 3 Expansion Unit is transmitting data to the printer Do not disconnect the power cord or turn the printer off while the icon is flashing Failure to observe this precaution could corrupt the data on the hard disk unit or Adobe PostScript 3 Expansion Unit The Paper Tab The information of loaded paper is displayed in the info display area When you press th...

Page 18: ...ay LC Light Cyan PK Photo Black MK Matte Black DGY Dark Gray Y Yellow VM Vivid Magenta The Maintenance Tab Displays Maintenance Box status in the info display area When you press the Menu button the Main tenance menu is displayed U Maintenance menu on page 128 The Info Display Area As shown in the following illustrations the icon changes based on the status of the Main tenance Box Normal Warning o...

Page 19: ...ction By implementing technology to reduce slight differences on the right and left when feeding roll paper along with Epson s original sensor technology we have drastically improved the precision for paper feeding By realizing minute paper feeding control we can prevent dips in printing precision caused by slight differences feeding and thereby achieve prints that are faithful to the original dat...

Page 20: ...unction features Printless Nozzle Check that allows you to check clogged nozzles from the control panel without using paper and Check And Clean Nozzle that allows you to clean only logged nozzles automatically Improved color adjustment function Epson Color Calibration Utility The Epson Color Calibration Utility software provided on the Epson homepage allows you to easily perform color calibration ...

Page 21: ...rinting on poster board ensure that there is sufficient space both in front of and behind the printer U Loading and Removing Poster Board on page 41 Notes when using the printer Note the following points when using this printer to avoid breakdowns malfunctions and print quality decline When using the printer observe the operating temperature and humidity range described in the Specifications Table...

Page 22: ...vy or curled paper resulting in paper feeding problems or the print head could be scratched Remove any paper when storing Store the printer after confirming that the print head has been capped the print head is positioned at the far right If the print head is left uncapped for a long time the print quality may decline Note If the print head is not capped turn the printer on and then turn it off To...

Page 23: ... storing the paper If the paper is not in good condition print quality may decline Check the documentation supplied with each paper Notes on Handling Use Epson special media under normal room conditions temperature 15 to 25 C humidity 40 to 60 Do not fold the paper or scratch the surface of the paper Avoid touching the printable surface of the paper with your bare hands Moisture and oils from your...

Page 24: ...ly printouts and photos fade over time color distortion due to the effects of light and various constituents in the air This also applies to Epson special media However with the correct storage method the degree of color distortion can be minimized See the documentation supplied with Epson special media for detailed information on handling the paper after printing The colors of photos posters and ...

Page 25: ...sing the printer Follow the steps in the Setup Guide to install U Summary of the Printer Driver on page 26 Epson Manual This software displays a list of the manuals already installed on the computer You can also select and check the manuals updated using EPSON Software Updater from here Follow the steps in the Setup Guide to install EPSON Software Updater This software checks the Web for update in...

Page 26: ...ted from the settings dialogs Windows You can save these settings and easily import or export these saved settings U Customizing the Printer Driver on page 70 Mac OS X Allows you to execute printer maintenance functions to maintain print quality check the printer s status and so on Windows You can easily import or export printer driver settings U Summary of the Utility Tab on page 73 SC P20000 Ser...

Page 27: ...r this product Windows Click Information for Manuals and Applications Check the folder containing the necessary software and install Mac OS X Select the necessary software and then click Install Clear the checkboxes for any software that has already been installed Follow the on screen instructions to install See the following for instructions on starting and closing the software U Starting and Clo...

Page 28: ...onal hard disk unit Use this when connecting the printer directly to the computer using a USB cable Epson Print Layout This is a plug in for Adobe Photoshop and Adobe Lightroom By operating with Adobe Photoshop and Adobe Lightroom you can easily perform color management You can check the adjusted image for black and white photographs on the screen You can save your preferred paper type and size an...

Page 29: ...t icon on the desktop Depending on the software being used a shortcut icon may not be created during installation Starting from the menu Windows 8 1 Windows 8 Enter the software name in the search charm and then select the icon displayed Other than Windows 8 1 Windows 8 Click the Start button click the installed software name from All Programs All apps or Programs or in the folder named EPSON and ...

Page 30: ...P Remote Panel 2 to remove EPSON LFP Remote Panel 2 D Select the target printer icon and then click OK E Follow the on screen instructions to continue When the delete confirmation message is displayed click Yes Restart the computer if you are reinstalling the printer driver Mac OS X When reinstalling or upgrading the printer driver or other software follow the steps below to uninstall the target s...

Page 31: ...ism and being injured cImportant Insert the paper just before printing The roller may leave an impression on paper that is left in the printer Note The paper that can be used in the printer is detailed in the following section U Supported Media on page 182 AttachingtheRollPaperAdapter A Turn on the printer by pressing the P button Note After finishing operations return the support bar to the stora...

Page 32: ... roll paper on the roll rests D Move the size switch levers of the two supplied roll paper adapters in accordance with the roll core size core diameter of the roll paper to be loaded and then switch the roll paper E Lift up the adapter lock lever to release the lock on each of the two roll paper adapters SC P20000 Series SC P10000 Series User s Guide Basic Operations 32 ...

Page 33: ... in the roll with no gaps G Lower the lock levers to lock the adapters in place Loading Roll Paper Buttons that are used in the following settings A Open the roll paper cover B Confirm that the adapter holder lock lever is raised SC P20000 Series SC P10000 Series User s Guide Basic Operations 33 ...

Page 34: ...nter as shown If the edge of the paper is not a horizontal or not cut cleanly you can use the built in cutter to make a cut in Step 6 Note The cloth in the paper slot section may have been reversed by the paper which was previously loaded If the cloth reverses load the paper while pushing the reversed part down with the leading edge of the paper F While lightly pressing the roll paper lower the lo...

Page 35: ...per Canvas Vinyl Matte poster board Adhesive paper Banner media Cut these media types with commercially available scissors or a cutter in the following manner Keep the d button pressed to feed the paper so that the cut location is below the poster board support Cut the paper using scissors or a third party cutter Note The cut end may bend when paper that is wider than 44 inches is cut by the SC P2...

Page 36: ...f is selected for Auto Cut in the control panel the paper can be cut in any location after printing as described below Buttons that are used in the following settings A Press the button While viewing the inside of the printer through the window hold down the d button until the cutting position reaches the mark on the label Note To cut the paper using the built in cutter the distance from the cutti...

Page 37: ...g the printer will automatically print a barcode C The paper will automatically be rewound Once the paper is rewound and a beep sounds the printer will display Press and load paper Note When the display shows Turn roll paper adapter to wind up roll paper open the roll paper cover and rewind the paper by hand D Open the roll paper cover Note When removing the roll paper you can use the optional rol...

Page 38: ...thick paperU Loading Poster Board on page 41 Caution Do not place your hand into the parts of the support bar marked with labels Failure to observe this precaution could result in your hand being caught in the mechanism and being injured cImportant If the paper is wavy or curled use new paper If wavy or curled paper is loaded this printer may not be able to recognize the paper size feed the paper ...

Page 39: ...n on the control panel Press the d u button to highlight Cut Sheet and press the Z button C Feed the paper into the paper slot with the printable surface toward you Insert the paper into the paper slot keeping its right edge aligned with the loading mark on the roll paper cover Slide the paper in until it stops cImportant Insert all paper in portrait orientation Inserting paper in landscape orient...

Page 40: ...try supporting it with your hands E Check the media type U Checking and Setting the Paper Type on page 44 Removing Cut Sheets This section describes how to remove cut sheets when printing is complete Note To remove paper that was loaded but not used press the M button and select Remove Paper Button that is used in the following settings A Confirm that the Paper Eject message is displayed in the co...

Page 41: ...and in front of the printer The approximate amount of space required is shown below If the printer is set up near a wall make sure there is enough space at the rear Paper Size Front a Back b A2 444 mm 69 mm A1 691 mm 316 mm B2 578 mm 203 mm Paper Size Front a Back b B1 880 mm 505 mm 24 x 30 inch 612 mm 237 mm 30 x 40 inch 866 mm 491 mm cImportant Insert the paper just before printing The roller ma...

Page 42: ...Pull out while lifting the poster board support D While aligning the edge of the board along the inner projecting support insert it with the printable side facing up Note If the paper gets stuck and cannot be inserted remove it until you see the leading edge of the poster board and then insert it again E Insert the board checking to be sure that it passes under the rollers SC P20000 Series SC P100...

Page 43: ...er that was loaded but not used press the M button and select Remove Paper Buttons that are used in the following settings A Confirm that the Paper Eject message is displayed in the control panel B Keeping a hand on the poster board to prevent it falling from the printer press the Z button C Pull the poster board forward as shown in the on screen instructions D After removing the poster board pres...

Page 44: ...removed The barcode is automatically read and settings adjusted the next time the paper is used improving efficiency when multiple rolls of paper are used U Paper on page 116 Paper Type Settings Buttons that are used in the following settings A Check the content displayed on the screen When changing settings and printing Use the d u buttons to select Change Settings and press the Z button Next pro...

Page 45: ...er The process for removing the paper differs depending on the type of paper currently loaded follow the instructions displayed in the control panel Buttons that are used in the following settings A Confirm that the printer is ready and press the M button TheLoad Remove Paper menu will be displayed B Press the d u buttons to select the type of paper used to replace the current paper and then press...

Page 46: ...nvolving continuous printing on roll paper The auto take up reel unit is an optional item U Options and Consumable Products on page 179 The auto take up reel unit for this printer can take up paper in either of the directions shown below Some types of paper may not support one or the other of these directions or may place restrictions on the take up direction See the following section for informat...

Page 47: ...ow to use the control panel for the auto take up reel unit A Power lamp Displays the status of the auto take up reel unit On The auto take up reel unit is ready for use Flickering The auto take up reel unit is in use Blinking The auto take up reel unit is in power saving mode Intermittent blinking An error has occurred Off The power is off B Auto switch Selects the auto take up direction Backward ...

Page 48: ...ter is on and the power light on the auto take up reel unit is on Roll paper is loaded in the printer correctly U Loading Roll Paper on page 33 The support bar is stored The sensor on the stand is lowered and the casters on the front are parallel to the stand Note If the inside sensor is at an angle to the floor and so on taking up will not be performed correctly If the angle is too large correct ...

Page 49: ...urface of the flange E Install the roll core with the flange attached into the unit on the right of the printer Align with the hexagonal joint and insert until you hear it click into place F Move the unit on the left of the printer and insert the flange in the end of the roll core Move the unit until the roll core contacts with the protruding section of the flange G Lock the unit SC P20000 Series ...

Page 50: ... Buttons that are used in the following settings A Press the M button on the control panel Use the d u buttons to select Use Take up Unit and then press the Z button Paper is automatically ejected to the position of the roll core Note Paper is attached even if you do not follow the guide on the control panel The procedure when not using the guide is almost the same but you need to hold down the d ...

Page 51: ... paper is automatically ejected by the length wound around the roll core E Hold down the Manual button in the taking up direction to wind the paper around the roll core twice Printed side out Forward Printed side in Backward F Press the Z button when paper has been wound Paper is ejected automatically again SC P20000 Series SC P10000 Series User s Guide Basic Operations 51 ...

Page 52: ... Place the tensioner in the slack part of the roll paper See the following section for information on paper that requires the tensioner U Epson Special Media on page 179 Printed side out Printed side in K Align flange R for the tensioner with the right end of the paper L Move flange L for the tensioner to create a gap of approximately 5 mm from the left end of the paper SC P20000 Series SC P10000 ...

Page 53: ...Reduce the amount of paper unwinding when carrying See the following table for details on paper that can be used with the tensioner U Supported Media on page 182 For the tensioner the number of pipes used differs depending on the width of the wound paper as shown below Large pipe Small pipe Paper Width Large Pipe q ty Small Pipe q ty 16 to 24 inch 1 0 24 1 to 34 inch 1 1 34 1 to 44 inch 1 2 44 1 t...

Page 54: ...oving paper from the auto take up reel unit requires two workers one on each end of the roll A single worker working alone could drop the roll resulting in injury Buttons that are used in the following settings A Set the Auto to Off B Move the support bar to the storage position C Remove the tensioner D Cut the paper and take it up until it is all on the auto take up reel unit roll core U Manual c...

Page 55: ...hand to avoid dropping it G Remove the roll core from the auto take up reel unit Storing the Sensor Make sure you store the sensor for the auto take up reel unit when using the paper basket or moving the printer A Loosen the screw on the sensor at the front to remove the sensor and then attach the sensor to the unit above B Fold up the inside sensor SC P20000 Series SC P10000 Series User s Guide B...

Page 56: ...the storing position The paper basket can only hold one sheet of paper at a time regardless of the paper type The maximum size is shown below Maximum size when one sheet is collected Paper Width Paper Length Approx 1 118mm Super B0 portrait Approx 1 580 mm Note Close the paper basket before printing banners or other documents that exceed the maximum length Before the paper ejected from the printer...

Page 57: ...Windows Make print settings such as paper size and paper source from the connected computer and then print A Turn on the printer and load the paper U Loading and Removing the Roll Paper on page 31 U Loading and Removing Cut Sheets on page 38 U Before Printing on Commercially Available Paper on page 197 B When you have created the data click Print in the File menu C Make sure your printer is select...

Page 58: ...rocessing status is displayed On this screen you can check the remaining ink level product numbers for the ink cartridges and so on An error message is displayed if an error occurs or an ink cartridge needs replacing while printing Printing Mac OS X Make print settings such as paper size and paper source from the connected computer and then print A Turn on the printer and load the paper U Loading ...

Page 59: ...g Page Setup in the File menu D Check that this printer is selected and then set the paper size Select the paper size borderless printing options and paper source in the Paper Size menu E Select Print Settings from the list and then set each item Set the Media Type Color Print Quality and other settings according to the type of paper loaded in the printer Normally you can print correctly just by s...

Page 60: ...int job from the computer Cancel on the printer U Canceling Printing from the Printer on page 61 When the progress bar is displayed Click Cancel When the progress bar is not displayed A Click the printer icon on the Taskbar Whether or not an icon is displayed depends on the settings selected for Windows B Select the job you want to cancel and then select Cancel from the Document menu To cancel all...

Page 61: ...the previous section for information on deleting print jobs from the print queue Printable area Thissectiondescribestheprintableareasfortheprinter If the margin set in an application is larger than the following setting values sections beyond the specified margins are not printed For example if 15 mm is selected for the left and right margins in the printer menus and the document fills the page th...

Page 62: ... A 45 mm C 15 mm B D 3 mm 3mm A B C D 3 mm 15mm A B C D 15 mm cImportant Printing is distorted when the trailing edge of the roll paper comes off the core Make sure the trailing edge does not come inside the printing area The print size does not change even when the margins are changed Note When printing multiple pages without using auto cut the margins between pages are the same as the value set ...

Page 63: ...reen goes blank as if the power has been turned off but the P light remains lit Power Off Timer The printer is equipped with a Power Off Timer option that automatically turns the printer off if no errors occur no print jobs are received and no control panel or other operations are performed for a set period of time The delay before the printer turns off automatically can be selected from values be...

Page 64: ...r from that selected with the printer Print jobs that specify output paper sizes widths that are larger than that selected with the printer Note Held print jobs can be saved if On is selected for Store Held Job in the control panel Setup menu The factory default setting is Off U Setup menu on page 130 Viewing and Printing Stored Jobs Print jobs can be stored on the hard disk and printed at a later...

Page 65: ... disaster We take no responsibility for any data loss data corruption or other problems due to any cause even including those listed above and within the warranty period Be aware that we are also not responsible for the recovery of lost or corrupted data Saving Print Jobs This section describes the printer driver settings used to save print jobs Settings on Windows A When you have created the data...

Page 66: ...he hard disk Print only Prints the job without saving to the hard disk Save only Saves the job without printing Next print the document normally Making Settings for Mac OS X A When you have created the data from the File menu of the application click Print and so on B Check that the printer is selected and then select HDD Settings from the list C Select Print Mode After clicking Print the operatio...

Page 67: ...ter isready to print Press the l r buttons to highlight and press the Z button The Print Job menu will be displayed B Press the d u buttons to select Saved Job Queue and press the Z button The names of stored print jobs are displayed C Press the d u buttons to select the desired job and press the Z button Informationontheselected jobwillbe displayed To exit without printing the job press the W but...

Page 68: ...ardware and Sound and then View devices and printers For Windows Vista Click Control Panel Hardware and Sound and then Printer For Windows XP Click Control Panel Printers and Other Hardware and then Printers and Faxes Note If your Windows XP Control Panel is in Classic View click Control Panel and then Printers and Faxes B Right click your printer icon and click Printing preferences The printer dr...

Page 69: ...on to Display By displaying help you can use the contents page or keyword search to read the help Right click on the item you want to check and display Right click the item and then click Help Note In Windows XP click on the title bar and then click the help item you want to view SC P20000 Series SC P10000 Series User s Guide Using the Printer Driver Windows 69 ...

Page 70: ...d the settings you have saved from Select Setting on the Main screen Note You can save up to 100 settings Select the settings you want to save and then click Export to save them to a file You can share the settings by clicking Import to import the saved file on another computer Select the settings you want to delete and then click Delete Adding a Paper Type This section explains how to register ne...

Page 71: ...name in Name and click Save the settings are saved in Settings List You can select saved settings from Media Type on the Main screen Note You can save up to 100 settings Select the settings you want to save and then click Export to save them to a file You can share the settings by clicking Import to import the saved file on another computer Select the settings you want to delete and then click Del...

Page 72: ...or group items in the List box You can move and order items by dragging and dropping To add a new group folder click Add Group To delete a group folder click Delete Group Drag and drop unnecessary items to Not Display Note When Delete Group is performed the group folder is deleted however the settings in the deleted group folder remain You also need to delete individually from Settings List in the...

Page 73: ...2 EPSON Status Monitor 3 You can check the printer s status such as the remaining ink level and error messages on the computer s screen Monitoring Preferences You can select the error notifications displayed on the EPSON Status Monitor 3 screen or register a shortcut for the Utility icon to the Taskbar Note If you select the Shortcut Icon on the Monitoring Preferences screen the Utility shortcut i...

Page 74: ...lp Epson Color Calibration Utility Start Epson Color Calibration Utility and perform calibration See the Epson Color Calibration Utility manual for details Note If EPSON LFP Remote Panel 2 and Epson Color Calibration Utility are grayed out the applications are not installed on the computer being used You can download the latest applications from the Epson website U Software on the Website on page ...

Page 75: ...ettings Note Settings saved in Presets can also be selected from Epson Color Calibration Utility When using commercially available paper in Epson Color Calibration Utility we recommend saving settings in Presets Saving to Presets A Set each item in Paper Size and Print Settings that you want to save to the preset When registering commercially available paper as custom paper 1 Select Print Settings...

Page 76: ...set from all printer drivers installed on your computer The settings are saved to Presets You can then select the settings you saved from Presets Deleting from Presets A On the Print screen select Show Presets from Presets B Select the setting you want to delete click Delete and then click OK SC P20000 Series SC P10000 Series User s Guide Using the Printer Driver Mac OS X 76 ...

Page 77: ...ee banding or gaps in the printouts perform head cleaning to clear any clogged nozzles U Checking for clogged nozzles on page 142 Head Cleaning If you see banding or gaps in the printouts perform head cleaning Cleans the surface of the print head to improve the print quality U Cleaning the print head on page 143 Print Head Alignment Perform print head alignment if the print results appear grainy o...

Page 78: ...without a color management function start from step 2 Depending on the type of the application make the settings following the table below Adobe Photoshop CS3 or later Adobe Photoshop Elements 6 0 or later Adobe Photoshop Lightroom 1 or later OS Color Management Settings Windows 8 1 Windows 8 Windows 7 Windows Vista Printer Manages Colors Windows XP Service Pack 2 or later and NET 3 0 or later OS ...

Page 79: ...u can fine tune Gamma Brightness Contrast Saturation and color balance for the selected option Use this option when the application in use does not have a color correction function Making Settings in Windows A When using applications featuring a color management function specify how to adjust colors from these applications When using applications without a color management function start from step...

Page 80: ...he left side of the screen You can also use the color circle to fine tune the color balance E Check other settings and then start printing Making Settings for Mac OS X A When using applications featuring a color management function specify how to adjust colors from these applications When using applications without a color management function start from step 2 When using the following applications...

Page 81: ...plications if Step 1 is omitted Adobe Photoshop CS3 or later Adobe Photoshop Lightroom 1 or later Adobe Photoshop Elements 6 or later D Select Print Settings from the list and then select Color Controls as the Color Settings setting When adjusting the parameters manually click Advanced Color Settings E Make the necessary settings See the printer driver help for more details on each item F Check ot...

Page 82: ...management function start from step 2 Depending on the type of the application make the settings following the table below Adobe Photoshop CS3 or later Adobe Photoshop Elements 6 0 or later Adobe Photoshop Lightroom 1 or later OS Color Management Settings Windows 8 1 Windows 8 Windows 7 Windows Vista Printer Manages Colors Windows XP Service Pack 2 or later and NET 3 0 or later Windows XP other th...

Page 83: ...t colors from these applications When using the following applications select the Printer Manages Colors color management option Adobe Photoshop CS3 or later Adobe Photoshop Elements 6 or later Adobe Photoshop Lightroom 1 or later In other applications set No Color Management Note For information on supported platforms see the website for the application in question Setting example for Adobe Photo...

Page 84: ...B W Photo as the Color U Printing Mac OS X on page 58 C Click Advanced Color Settings D Make the necessary settings See the printer driver help for more details on each item E Check other settings and then start printing SC P20000 Series SC P10000 Series User s Guide Printing Varieties 84 ...

Page 85: ...re resulting in borderless printing Use settings such as Page Setup in the applications to set the size of the image data as follows Match the paper size and page setting for the print data If the application has margin settings set the margins to 0 mm Make the image data as large as the paper size Retain Size Create the print data larger than the paper size in the applications to produce borderle...

Page 86: ...curs perform Adjust Cut Position U Maintenance menu on page 128 When you print one page only or print one page multiple times the operation is the same as that for Double Cut When continuously printing multiple sheets the printer cuts 1 mm inside on the top edge of the first page and the bottom edge of the subsequent pages to avoid showing margins The top area may become slightly uneven depending ...

Page 87: ...ed for Source C Select Auto Expand or Retain Size as the Method of Enlargement If you select Auto Expand set how much of the image goes beyond the edge of the paper as shown below Max 3 mm for left and 5 mm for right the image shifts 1 mm to the right Normal 3 mm for left and right Min 1 5 mm for left and right Note Moving the slider towards Min decreases the image enlargement ratio Therefore some...

Page 88: ...Sheet Borderless Auto Expand xxxx Sheet Borderless Retain Size Where XXXX is the actual paper size such as A4 Note If page setting options are not available in the application s print dialog display the page settings dialog B Select Page Layout Settings from the list and then set Roll Paper Option or Expansion See the following for more details on Auto Cut from Roll Paper Option U About Roll Paper...

Page 89: ...ou can enlarge or reduce the size of your data There are three setting methods Fit to Page printing Automatically enlarges or reduces the image size to fit the paper size Fit to Roll Paper Width Windows only Automatically enlarges or reduces the image size to fit the roll paper width Custom You can specify the enlargement or reduction ratio Use this method for a non standard paper size SC P20000 S...

Page 90: ...o Page is selected as Reduce Enlarge C Check other settings and then start printing Making Settings for Mac OS X A Open the Print screen select Paper Handling from the list and then check Scale to fit paper size U Printing Mac OS X on page 58 B Select the size of the paper loaded in the printer as the Destination Paper Size Note When performing enlarged printing clear the Scale down only check box...

Page 91: ...tches the page size used in the document size C Select the size of the paper loaded in the printer from the Output Paper list Fit to Page is selected as Reduce Enlarge D Select Fit to Roll Paper Width E Select the width of the roll paper loaded in the printer from the Roll Width list F Check other settings and then start printing SC P20000 Series SC P10000 Series User s Guide Printing Varieties 91...

Page 92: ...ly or click the arrows to the right of the scale box to set the value Select the scale within a range of 10 to 650 D Check other settings and then start printing Making Settings for Mac OS X A When the Print screen is displayed select the size of the paper loaded in the printer from the Paper Size list U Printing Mac OS X on page 58 B Click Scale and then enter the scale If the Print screen in the...

Page 93: ... at A4 size it is printed as shown below Note In Windows you cannot use the Multi Page printing function when performing borderless printing In Windows you can use the reduce enlarge function Fit to Page to print the data on different sizes of paper U Enlarged Reduced Printing on page 89 SC P20000 Series SC P10000 Series User s Guide Printing Varieties 93 ...

Page 94: ...ge frames check box is selected page frames are printed on each page C Check other settings and then start printing Making Settings for Mac OS X A When the Print screen is displayed select Layout from the list and then specify the number of pages per sheet and so on U Printing Mac OS X on page 58 Note You can print frames around arranged pages using the Border function B Check other settings and t...

Page 95: ...fore the image may misalign at the joins To join the pages precisely perform the following poster printing with margins Poster printing with margins This automatically enlarges and divides the print data and prints with margins You need to cut the margins and then join the output paper together to make a poster Although the final size is slightly smaller since you have to cut off the margins the i...

Page 96: ...Commercially Available Paper on page 195 When with margins is selected Clear Borderless Poster Print Note Regarding the size after joining together When Borderless Poster Print is cleared and printing with margins is selected the Print Cutting Guides items are displayed The finished size is the same whether or not Trim Lines is selected However if Overlapping Alignment Marks is selected the finish...

Page 97: ...n guides indicated by the lines drawn through and around the X marks in the illustration below will be printed on each sheet Note The alignment marks are black for black and white printing The following section describes how to join four printed pages together A Ready the two top sheets and trim the excess from the left sheet by cutting along the line joining the two join guides the centers of the...

Page 98: ...e sheets together E Repeat Steps 1 to 4 for the lower sheets F Trim the bottom from the upper sheets by cutting along the line joining the two guides the lines above the X marks G Lay the upper sheet on top of the lower sheet Lineup the X marks as shown in the illustration below and temporarily fasten them using an adhesive tape on the back SC P20000 Series SC P10000 Series User s Guide Printing V...

Page 99: ... cutting along the line joining the two cut guides the lines above the X marks I Join the upper and lower sheets together Use an adhesive tape to stick the backs of the sheets together SC P20000 Series SC P10000 Series User s Guide Printing Varieties 99 ...

Page 100: ... set in the printer driver See the following for paper sizes supported by the printer U Printable area on page 61 Paper Width SC P20000 Series 210 to 1626 mm SC P10000 Series 210 to 1118 mm Paper Height Windows 279 4 to 15 000 mm Mac OS X 279 4 to 15 240 mm For Mac OS X Custom Paper Sizes although you can specify a large paper size which cannot be loaded on this printer it will not be printed prop...

Page 101: ...er Landscape or Portrait for the Base In this case you can only adjust either the paper width or paper height Note To change the paper size you saved select the paper size name from the list on the left To delete the user defined size you saved select the paper size name from the list on the left and then click Delete You can save up to 100 paper sizes C Click OK You can now select the new paper s...

Page 102: ...for details D Click OK You can select the paper size you saved from the Paper Size pop up menu You can now print as normal Banner printing on roll paper You can print banners and panoramic pictures if you create and set print data for banner printing in your application There are two ways to print a banner Printer Driver Source Supported Applications Roll Paper Document preparation software image ...

Page 103: ... necessary Note If you are using applications that support banner printing you do not need to set User Defined Paper Size if you select Roll Paper Banner as the Source D On the Page Layout screen make sure the Optimize Enlargement check box is selected E Check other settings and then start printing Making Settings for Mac OS X A When the Print screen is displayed select the size of the data create...

Page 104: ...print data created in different applications on the paper freely and print them at once You can create a poster or display material by placing multiple pieces of print data where you like Also Layout Manager allows you to use paper effectively The following is a layout example Placing multiple data items SC P20000 Series SC P10000 Series User s Guide Printing Varieties 104 ...

Page 105: ...ut Manager The actual printing paper size is set in the screen in Step 7 D Click OK When printing with an application the Layout Manager screen opens The print data is not printed but one page is placed on the paper of the Layout Manager screen as one object E Leave the Layout Manager screen open and repeat steps 2 to 4 to arrange the next pieces of data The objects are added to the Layout Manager...

Page 106: ... Manager screen help for more details on each function G Click File Properties and make print settings on the printer driver screen Set Media Type Source Size or Roll Width and so on H Click the File menu on the Layout Manager screen and then click Print Printing starts SC P20000 Series SC P10000 Series User s Guide Printing Varieties 106 ...

Page 107: ...me select the location and then click Save C Close the Layout Manager screen Opening saved files A Right click the utility icon in the Windows taskbar and select Layout Manager from the menu that is displayed The Layout Manager screen is displayed If the Utility shortcut icon is not displayed on the Windows TaskbarU Summary of the Utility Tab on page 73 B On the Layout Manager screen click File me...

Page 108: ...stem you are using You cannot match the colors on the printed results and display by color management between the input device and the printer To match both colors you need to perform color management between the input device and the display as well Color Management Print Settings You can perform color management printing using this printer s printer driver in the following two ways Choose the bes...

Page 109: ...n select the profile from the printer driver s settings screen U Color management printing by Driver ICM Windows Only on page 112 U Color management printing by Host ICM Windows on page 111 U Color management printing by ColorSync Mac OS X on page 112 U Setting color management with the applications on page 109 Setting color management with the applications Print using applications with a color ma...

Page 110: ...ows Vista and Windows XP Service Pack 2 or later and NET 3 0 Off No Color Adjustment is selected automatically For Mac OS X Select Print Settings from the list and then select Off No Color Adjustment as the Color Settings setting D Check other settings and then start printing SC P20000 Series SC P10000 Series User s Guide Color Management Printing 110 ...

Page 111: ... or later and NET 3 0 or later Windows XP other than the above No Color Management In other applications set No Color Management Note For information on supported operating systems see the website for the application in question Setting example for Adobe Photoshop CC Open the Print screen Select Color Management select Printer Manages Colors as the Color Handling setting and then click Print When ...

Page 112: ...Sync D Check other settings and then start printing Color management printing by Driver ICM Windows Only The printer driver uses its own printer profiles to perform color management You can use the following two color correction methods Driver ICM Basic Specify one type of profile and intent for processing the entire image data Driver ICM Advanced The printer driver distinguishes the image data in...

Page 113: ...elect Color Management select Printer Manages Colors as the Color Handling setting and then click Print A In the printer driver s Main screen select Custom as the Mode select ICM and then click Advanced U Printing Windows on page 57 B From ICM Mode in the ICM screen select Driver ICM Basic or Driver ICM Advanced If you select Driver ICM Advanced you can specify the profiles and intent for each ima...

Page 114: ...their corresponding print coordinates This feature is used formanytypesofcolormatching Absolute Colorimetric Assigns absolute color gamut coordinates to the original and print data and converts the data Therefore color tone adjustment is not performed on any white point or color temperature for the original or print data This feature is used for special purposes such as logo color printing C Check...

Page 115: ...essing the Paper menu 1 Only displayed when the optional hard disk unit or Adobe PostScript 3 Expansion Unit has been connected 2 After pressing the Z button to select the highlighted option press the y button to return to the previous menu Press the W button to exit SC P20000 Series SC P10000 Series User s Guide Using the Control Panel Menu 115 ...

Page 116: ...e Size and Reason For Hold Resume All Jobs Press Z to start printing SavedJobQueue XXXXXXXXXXX name of saved job queue Lists the Stored Job Name User Length Pages Paper Type Copies Source Size and Estimated Print Time Press Z to resume printing Paper U Paper menu on page 123 Menu item Description Load Remove Paper Remove Paper Not displayed when no paper is loaded Roll Paper Displays instructions ...

Page 117: ...tion 4 to 3 Drying Time Per Pass 0 0 to 10 0 sec Roll Paper Tension Normal High Extra High Remove Skew On Off Paper Feed Stabilizer On Off Feed Lateral Adjust Normal On Off Use Paper EjectRoller Normal On Off Roll Paper Margin Normal Top15mm Bottom15mm Top 35 mm Bottom 15 mm Top 45 mm Bottom 15 mm 3mm 15mm Margin Per Page Normal 30mm 65mm Setting Name 22 characters or less letters numbers and symb...

Page 118: ...o start printing alignment Manual Bi D Press Z to start printing Restore Settings Yes No Cutter Maintenance Adjust Cut Position 3 to 3mm Replace Cutter Press Z to start move Transportation Storage Press Z to start transporting storing Setup 1 Only displayed when the optional hard disk unit or Adobe PostScript 3 Expansion Unit has been connected 2 Only displayed when the optional Adobe PostScript 3...

Page 119: ...ry Job Off Auto Clean Max Re peat 1 to 3 Auto Cleaning Op tion Continue Pause Store Held Job 1 On Off USB Timeout 10 to 600 sec Calibration Setting On Off Restore Settings Yes No Printer Status Firmware Version xxxxxxx x xx xxxx Option Status Displays the options connected Print Status Sheet Press Z to start printing Calibration Date MM DD YY HH MM Network Setup IP Address Setting Auto Panel IP Ad...

Page 120: ...Uncoated FOGRA29 Coated FOG RA39 Euroscale Coated v2 Euroscale Uncoated v2 Japan WebCoated Ad JapanColor2001Coated JapanCol or2001Uncoated JapanColor2002Newspaper JapanCol or2003WebCoated EPSON_TOYO EPSON_DIC OFF RGB Source sRGB Adobe RGB 1998 Apple RGB ColorMatch RGB Off Rendering Intent Absolute Relative Perceptual Saturation Black Pt Compensa tion On Off Auto Rotate On Off Caching To HDD On Off...

Page 121: ...ning Standard Light NozzleCheck while Print 1 hour 2 hours 3 hours 4 hours Off Post print NozzleCheck On Off Auto Cleaning Start On Off Manage HDD 1 Format Hard Disk Yes No Printer Mode Auto PostScript 2 Date And Time MM DD YY HH MM Time Zone Enter the time difference between GMT and the current time zone Reset PS Settings 2 Yes No Reset All Settings Yes No SC P20000 Series SC P10000 Series User s...

Page 122: ...for held jobs and the reasonthejob is held Jobs that are held because the job print settings differ from those currently selected for the printer can be printed as described below 1 Replace the paper and take whatever other steps may be necessary to ready the device for printing 2 Select Resume All Jobs View Hold Queue XXXXXXXXXXX name of hold queue Paused Job Name User Paper Type Source Size Reas...

Page 123: ...er Cut Sheet Poster Board Custom Paper Setting Register paper information when using commercially available paper or when using customized paper settings for genuine Epson paper See the following table for details on the setting content U Custom Paper Setting on page 125 Print Paper List Press the Z button to print a list of custom paper settings Roll Paper Remaining On Select whether to display r...

Page 124: ...is selected for Roll Paper Remaining Set within a range from 1 to 15 m to display a warning when the amount of remaining roll paper drops below that limit You can set in 1 m increments SC P20000 Series SC P10000 Series User s Guide Using the Control Panel Menu 124 ...

Page 125: ...ts are scratched or smudged This setting is not affected even if you change the Platen Gap in Printer Setup on the Setup menu If you feel that effect of Head Alignment was not sufficient change to a narrower setting 1 6 2 1 2 4 Paper Thickness 0 1 to 1 5 0 2 Press the d u buttons to enter the paper thickness Press the Z button to apply the settings Paper Feed Adjust Block Pattern Use this setting ...

Page 126: ...sable Off paper skew reduction while roll paper is loaded in the printer Off Paper Feed Stabilizer On Select whether or not On Off to allow the sensor to read the back of the paper during printing and correct any skews detected in the feed We generally recommend operating with this setting set to On When using transparent or colored media set this to Off because the detec tion function is not avai...

Page 127: ...hanced Matte Paper Watercolor Paper Radiant White UltraSmooth Fine Art Paper Select 30mm to reduce the margins for the paper mentioned above Select 65mm if scuffing occurs when using commercially available paper 30mm 65mm Setting Name Enter a name of up to 22 characters for custom paper settings Choose an easy to remember name for quick selection Restore Settings Yes Restore the selected custom pa...

Page 128: ...nt results appear grainy or out of focus Ad just the print head alignment Normally this should be set to Auto U Adjusting print misalignments Head Alignment on page 142 Auto The printer reads adjustment patterns automatically using the sensor while printing the patterns and makes adjustments After the printer prints a pattern inspect it visually and then enter the value you think is appropriate Us...

Page 129: ...ting or storing the printer in an environ ment of 10 C or less Press the Z button to put the printer in transport or storage sta tus Whenoperationsarecomplete thepowerturnsoffautomatically SC P20000 Series SC P10000 Series User s Guide Using the Control Panel Menu 129 ...

Page 130: ...form for a roll after replacement print the remaining data Continue do not print Stop Printing print again from the beginning Reprint Stop Printing Reprint 1 Roll Paper Ten sion 1 to 5 3 This setting is used if Extra High is set as one of the following settings Paper menu Custom Paper Setting Roll Paper Tension or Paper Configuration Roll Paper Back Tension in the printer driver If the paper wrink...

Page 131: ...for drying the ink The longer the drying time the more time required for printing 0 5 to 60 minutes Paper Size Check On Choose whether the printer automatically detects On or does not automatically detect Off the width of the media when paper is loaded We generally recommend operating with this setting set to On Try choosing Off if a paper setting error is displayed when the paper is correctly loa...

Page 132: ...with the printer will be saved as held jobs select Off to disable this feature If Off is selected an error will be displayed and will printing will stop if the source selected for the print job does not match that selected with the printer When On is selected printing will not stop even when an error occurs instead jobs with non matching settings will be saved to the hard disk unit or Adobe PostSc...

Page 133: ...ble or disable the IPv6 function Off IEEE802 1x Setting On Select whether to enable or disable the IEEE802 1X function Off HTTPS Redirect Setting On Select whether to enable or disable the function to auto direct HTTP to HTTPS Off Print Status Sheet Press the Z button to print a list of the Network Setup Use this information for a complete overview of network settings Restore Settings Yes Select Y...

Page 134: ...ned is selected all print data is enlarged or reduced to the selected paper size and then printed The sizes that can be selected vary with the printer model When print data is created with the paper size set to A4 the follow ing settings have the described results Auto data is printed with margins added outside the A4 size A4 data is printed with the A4 data reduced to the printable area of the A4...

Page 135: ...ize paper size or image size area of in the following illustration When set to a standard size or User Defined Adds 3 mm of margin area of in the following illustration inside the size selected for Output Size area of in the following illustration and enlarges or reduces size so that the data fits in the area excluding the margin before printing SC P20000 Series SC P10000 Series User s Guide Using...

Page 136: ...in the output size data is reduced before printing Clip By Margins Adds 3 mm of margin area of in the following illustration inside the data size paper size or image size or the size selected for Out put Size area of in the following illustration depending on the Output Size setting When there is a print object in the margin sec tion it is clipped and not printed When the output size setting is co...

Page 137: ...g is appropriate for when color accuracy is important such as when printing logo colors Relative Converts the data so that a set of color gamut and white point or color temperature coordinates in the original data match their corresponding print coordinates This feature is used for many types of color matching Perceptual Converts the data so that a more visually natural image is produced This sett...

Page 138: ...d on the control panel s screen Unit Length m Select the unit of length which is displayed on the control panel s screen or printed on the patterns ft in Alert Lamp Setting On Choose whether the large alert lamp lights On or does not light Off when an error occurs Off Sleep Mode 5 to 210 minutes 15 The printer will enter sleep mode if no errors have occurred no print jobs have been received and no...

Page 139: ...administrators from accidentally changing settings Keep the password in a safe place Should you forget the password contact your dealer or Epson Support Operational Control Choose whether the administrator password is required to access Network Setup from the control panel or Remote Manager Network Setup Password Required No Password Required Powerful Cleaning Performs more powerful cleaning than ...

Page 140: ... detected by the automatic nozzle check function We generally recommend operating with this setting set to On to maintain good printing quality If you select Off a message is displayed to select whether or not to execute cleaning or to continue printing if the automatic check function detects a clogged nozzle Check the message and select the appropriate operation Off Manage HDD 1 If Yes is selecte...

Page 141: ...ng is performed automatically the number of times set on the control panel When printing starts periodically or every job Before and after head cleaning When printing is finished An error occurs even if this is done in environments outside of the specified range for the printer such as when the operating temperature is less than 10 C U Printer Setup on page 130 Printless Nozzle Check Perform this ...

Page 142: ...able to resolve banding issues horizontal striped lines or uneven colors in the standard print area for cut sheets the area excluding the 1 to 2 cm strip at the bottom of the paper even after print head cleaning or Head Alignment U Paper Feed Adjust on page 148 Checking for clogged nozzles Nozzle checks can be performing from a computer or using printer s control panel From the computer Explanatio...

Page 143: ...e 142 Cleaning the print head You can perform head cleaning from a computer or the printer however the content varies as described below From the computer All nozzles are cleaned U From the computer on page 144 From the printer You can clean all nozzles or select only those nozzles for which the printed nozzle check pattern indicates a problem U From the printer on page 144 Notes on Head Cleaning ...

Page 144: ...he printer s control panel U From the printer on page 144 From the printer Before starting this procedure be sure to read the following U Notes on Head Cleaning on page 143 Buttons that are used in the following settings A Confirm that the printer is in the ready status Press the button The Maintenance menu will be displayed B Press the d u buttons to highlight Head Cleaning and press the Z button...

Page 145: ...trator Menu and then press the Z button C Enter the administrator password and then press the Z button D Press the d u buttons to highlight Powerful Cleaning and press the Z button E Select nozzle arrays for cleaning If there are faint or missing segments in all colors Press the l r buttons to highlight the check box on the left and then press the Z button to enter a check mark If there are faint ...

Page 146: ...nu selected and the print size U From the printer on page 147 Notes on Head Alignment Adjustments are made depending on the paper loaded in the printer Make sure that the paper is loaded correctly and that a Select Paper Type is selected U Loading and Removing the Roll Paper on page 31 U Loading and Removing Cut Sheets on page 38 When adjusting using commercially available paper make sure you regi...

Page 147: ...isfied with the adjustment results perform manual adjustment from the printer U From the printer on page 147 From the printer Before starting this procedure be sure to read the following U Notes on Head Alignment on page 146 Buttons that are used in the following settings A Set cut sheets or roll paper correctly When adjusting using Auto A3 size or larger When adjusting using Manual A4 size or lar...

Page 148: ... you can make adjustments while inspecting the patterns visually This is useful for adjusting printouts with an emphasis on printing images Crosshairs Two types of adjustment pattern crosshairs are printed in the center of the paper and the distance between the adjustment patterns is measured This is useful for adjusting printouts with an emphasis on printing dimensions and lengths CAD and so on V...

Page 149: ...ted patterns and then select the pattern with the lightest color This would be pattern 0 in the example shown in the illustration H Check that the Secondary screen is displayed on the control panel use the d u buttons to select the number you confirmed in step 7 and then press the Z button When settings are complete the Ready screen is displayed Crosshairs A Select Paper Feed Adjust on the control...

Page 150: ...as possible If an ink cartridge runs out while printing you can continue printing after replacing the ink cartridge However when replacing ink during a print job you may see a difference in color depending on the drying conditions Supported ink cartridges U Options and Consumable Products on page 179 How to replace You can use the same procedure to replace all ink cartridges cImportant Epson recom...

Page 151: ... from the bag cImportant Do not touch the IC chips on the ink cartridges You may not be able to print properly E Shake the ink cartridge for 10 seconds 30 times horizontally in approximately 5 cm movements as shown in the illustration F Holding the cartridge with the label facing towards you and slide it all the way into the slot Match the color of the cartridge to the color of the label on the pr...

Page 152: ...he inside will be dry and hard and will be unable to absorb enough ink How to replace There are three maintenance boxes in the SC P20000 Series and two in the SC P10000 Series but the replacement procedure is the same for all of them cImportant Do not replace the maintenance boxes while printing Waste ink may leak A Open the maintenance box cover B Pull out the maintenance box Lifting the maintena...

Page 153: ...ing it against hard objects may chip the blade Buttons that are used in the following settings A Remove any paper from the printer U Removing Roll Paper on page 37 U Removing Cut Sheets on page 40 U Removing Poster Board on page 43 B Press the l r buttons to highlight and press the Z button The Maintenance menu will be displayed C Press the d u buttons to select Cutter Maintenance and then press t...

Page 154: ...in place cImportant Screw the cutter firmly otherwise the cut position may be slightly shifted or skewed H After replacing the cutter press the Z button The cutter will return to its original position Remove the material that detached itself from the cutter Ready is displayed in the control panel when the process is complete SC P20000 Series SC P10000 Series User s Guide Maintenance 154 ...

Page 155: ...y could cause discoloration and deformities Cleaning the inside Whensomecomponentsaredirty thefollowingoccurs Roller section Prints are smudged or soiled Platen section ink absorbing areas Paper is soiled by ink and particles of paper adhering to the paper Failure to remove dust and particles of paper could result in clogged nozzles or damage to the print head Paper feed sensor Print quality decli...

Page 156: ...wring the cloth dry before using it to wipe the printer s surface Then wipe the inside of the printer with a dry soft cloth If any paper particles that look like white powder accumulate use something with a thin tip such as a toothpick to push them in Ink absorbing areas If any dust or paper particles accumulate on part b in the illustration or around that area use a cleaning stick provided or con...

Page 157: ...aught by the cloth in the roll paper feed slot Purchase a consumable when the supplied cleaning sheet has been used U Options and Consumable Products on page 179 cImportant Always use a new cleaning sheet If you reuse a cleaning sheet it may actually increase the amount of dirt on the target area Do not feed the cleaning sheet Doing so may causes paper jams Do not clean the paper slot with anythin...

Page 158: ...E Insert and pull out the sheet the entire length of the paper slot from left to right Dispose of the used cleaning sheet SC P20000 Series SC P10000 Series User s Guide Maintenance 158 ...

Page 159: ...omatically but nozzles are still clogged Clean Head Again Automatically performs cleaning again Continue Printing Printing continues with clogged nozzles Cancel Cancels automatic cleaning or printing A message explaining how to handle the problem is displayed Cleaning Error Refer to manual to cancel any print jobs remaining on que then press Z This is displayed when you select Cancel from Cleaning...

Page 160: ... Could not eject paper Press the Z button to clear the error If any paper remains inside the printer remove it U Roll paper jam on page 175 U Cut sheets jam on page 176 Cut sheet may have been selected from the menu while roll paper was loaded Load paper according to the items and loading method selected U Loading and Removing the Roll Paper on page 31 Paper Cut Error Remove uncut paper After pres...

Page 161: ...he W button and select Job Cancel to stop printing Confirm that the printer driver you are using supports this printer Reel Unit Error Check Auto Take up Reel Unit and restart printer Turn the printer off wait for a few minutes and then turn on the printer again If this message appears on the LCD panel again contact your dealer or Epson Support Reel Unit Error Connect Auto Take up Reel Unit cable ...

Page 162: ... HDD Utility U Print Job Management on page 64 HDD Boot Error Hard disk error Hard disk cannot be used Press the Z button to clear the error from the control panel When you are printing using the printer driver included with the printer you can print regardless of the hard disk status when you select Print only in Hard Disk Unit If the Adobe PostScript 3 Expansion Unit is connected you cannot prin...

Page 163: ...t your dealer or Epson Support and tell them the maintenance request code You cannot clear the maintenance request until the part is replaced A service call occurs if you continue to use the printer Call For Service XXXX Error XXXX Power off and then on If this doesn t work note the code and call for service A call for service occurs when The power cable is not connected securely An error that can...

Page 164: ...network connection If it is not indicated the printer driver is not installed correctly Delete and reinstall the printer driver U Uninstalling Software on page 30 The printer driver is not installed properly Mac OS X o Is the printer added to the printer list Select System Preferences Print Scan or Print Fax from the Apple menu If the printer name is not displayed add the printer The printer is no...

Page 165: ...r the Pause check box o Does the current printer status show Printing Paused Mac OS X Open the status dialog for your printer and check whether printing is paused 1 1 Select System Preferences Print Scan or Print Fax Open Print Queue from the Apple menu 2 Double click the icon for any printer that is Paused 3 Click Resume Printer Your problem is not listed here o Decide whether the trouble is caus...

Page 166: ...printing perform Head Alignment U Adjusting print misalignments Head Alignment on page 142 o AreyouusingagenuineEpsoninkcartridge This printer is developed for use with Epson ink cartridges If you use non Epson ink cartridges printouts may be faint or the color of the printed image may be changed because the remaining ink level is not correctly detected Be sure to use the correct ink cartridge o A...

Page 167: ...d Stabilizer set to Off When this is set to Off print quality may decline Set this to On o Is High speed being performed with commercially available paper When you select Custom Paper in Paper Type and colors in printed images are uneven try the following solutions When settings have not been registered for commercially available paper Follow the steps below and register settings U Before Printing...

Page 168: ...or example if 15 mm is selected for the left and right margins in Custom Paper Setting and the document fills the page the 15 mm at the left and right sides of the page will not be printed U Printable area on page 61 Vertical ruled lines are misaligned o Is the print head misaligned in bidirectional printing With bidirectional printing the print head prints while moving left and right If the print...

Page 169: ... Setting U Custom Paper Setting on page 125 o Is the angle of the sensor for the auto take up reel unit too large If the inside sensor on the auto take up reel unit is at too much of an angle paper may touch the floor when winding Make sure the angle for the sensor is not too large U Attaching the Roll Core on page 48 o Is the interior of the printer dirty The rollers may need cleaning Clean the r...

Page 170: ...ght turns on release the P button 3 When Head Maintenance is displayed on the screen release the button 4 Check that the P light has changed from flashing to on C Press the Z button The print head moves to the maintenance position D Open the left cartridge cover E Remove the screws F Slide the cover to the left and remove it SC P20000 Series SC P10000 Series User s Guide Problem Solver 170 ...

Page 171: ...erve this precaution could damage the printer 1 Wipe the edges at the back and front of the print head 2 Wipe the gaps in the print head on the left and right Note Use a mirror if it is hard to see around the nozzle surface I If you have finished wiping away the dirt open the cartridge cover and install the cover you removed SC P20000 Series SC P10000 Series User s Guide Problem Solver 171 ...

Page 172: ... too hard as this can damage them If they are damaged air can get in which will dry the head or cause the cleaning failure L Wipe the outer areas of the wipers three points and the top edges 1 Wipe the outer areas of the front wipers two points 2 Wipe the outer areas of the rear wiper one point 3 Wipe the top edges of the wipers three points SC P20000 Series SC P10000 Series User s Guide Problem S...

Page 173: ...ype the ink may take a while to dry Do not stack the paper until the printed surface is dry Also if you set the Drying Time per Head Pass in Paper Configuration from the printer driver you can stop the operation ejecting and cutting paper after printing and wait until the ink is dry See the printer driver help for more details on the Paper Configuration dialog box o Are you doing a large volume of...

Page 174: ...rtically If they are not loaded in the correct direction the paper may not be recognized and an error may occur U Loading and Removing Cut Sheets on page 38 o Is the paper creased or folded Do not use old paper or paper with folds in it Always use new paper o Is the paper damp Do not use paper that is damp Also Epson special media should be left in the bag until you intend to use it If it is left ...

Page 175: ...en cut automatically Select manual cutting and take the paper in both hands after it is cut The paper creases and does not collect well in the paper basket Resume printing after closing the paper basket Before the paper ejected from the printer touches the floor take it in both hands close to the poster board support and continue to lightly support it until printing is complete Roll paper jam To r...

Page 176: ...the printer B Turn the printer on After a pause the message Open printer cover then tear off and remove jammed portion is displayed C Open the printer cover and move the print head away from the paper jam cImportant Do not touch the print head except when you are removing paper jams If you touch the print head with your hand static electricity may cause a malfunction D Remove jammed paper After re...

Page 177: ... Remove Paper Hold down the d button to feed paper A light is visible inside the printer o This is not a failure This is the light inside the printer or the light for the paper feed sensor The administrator password has been lost o Should you forget the administrator password contact your dealer or Epson Support Head cleaning starts when the printer is turned on o To ensure print quality the print...

Page 178: ...color measurement chart or does ink peel off If there are stains or scratches or if ink peels off the correct color measurement result cannot be acquired Reprint the color measurement chart o Was custom paper information registered When performing calibration for commercially available paper use one of the following methods to register custom paper information If the paper has not been registered ...

Page 179: ...s warranties and under certain circumstances may cause erratic printer behavior Information about non genuine ink levels may not be displayed and use of non genuine ink is recorded for possible use in service support Product Name Product number SC P20000 SC P10000 SC P20070 SC P10070 SC P20080 SC P10080 Ink Cartridges 700 ml Photo Black T8001 T8091 T8021 Cyan T8002 T8092 T8022 Vivid Magenta T8003 ...

Page 180: ...2 Auto Cutter Spare Blade C13S210040 C13S210041 See the following section to replace the cutter U Replacing the Cutter on page 153 Cleaning Stick C13S090013 C13S090013 This is the same as the cleaning stick supplied with the printer Use this when cleaning the ink absorbing areas in the printer and around the print heads U Cleaning the inside on page 155 U Cleaning around the print head on page 169...

Page 181: ...documentation supplied with the Adobe PostScript 3 Expansion Unit Roll Paper Belt C12C890121 C12C890121 This holder keeps roll paper from unrolling after it is removed from the printer U Removing Roll Paper on page 37 Cleaning Sheet C13S400045 C13S400045 This is the same as the cleaning sheet supplied with the printer Use this when cleaning the paper slot U Cleaning the Paper Slot on page 157 SC P...

Page 182: ...scribes whether or not Epson Color Calibration Utility is available Available Unavailable Auto head alignment Describes whether or not head alignment using Auto Bi D is available Available Unavailable See the following for more information on head alignment U Adjusting print misalignments Head Alignment on page 142 Take up Describes the winding direction and the necessity of the tensioner when usi...

Page 183: ... P10000_Series PremiumSemiglossPhotoPaper250 icc Supported paper sizes Size Borderless Calibration Auto head alignment Take up 406 mm 16 inches FN B 610 mm 24 inches 914 mm 36 inches 1118 mm 44 inches 1524 mm 60 inches SC P10000 Series not supported Premium Semimatte Photo Paper 260 Paper thickness 0 27 mm Roll core size core diameter 3 inches Printer driver settings Photo Paper Premium Semimatte ...

Page 184: ...Paper260 icc Supported paper sizes Size Borderless Calibration Auto head alignment Take up 300 mm 406 mm 16 inches FN B 508 mm 20 inches 610 mm 24 inches 1118 mm 44 inches 1524 mm 60 inches SC P10000 Series not supported Premium Glossy Photo Paper 170 Paper thickness 0 18 mm Roll core size core diameter 2 inches Printer driver settings Photo Paper Premium Glossy Photo Paper 170 ICC profile SC P200...

Page 185: ...ossPhotoPaper170 icc SC P10000_Series PremiumSemiglossPhotoPaper170 icc Supported paper sizes Size Borderless Calibration Auto head alignment Take up 420 mm A2 FN BY 610 mm 24 inches 914 mm 36 inches 1118 mm 44 inches 1524 mm 60 inches SC P10000 Series not supported Photo Paper Gloss 250 Paper thickness 0 25 mm Roll core size core diameter 3 inches Printer driver settings Photo Paper Photo Paper G...

Page 186: ...Auto head alignment Take up 329 mm 13 inches 1 432 mm 17 inches FN BN 610 mm 24 inches 914 mm 36 inches 1118 mm 44 inches 1524 mm 60 inches 2 1 Borderless printing available but print quality may decline or borderless printing may not be available due to paper expanding or contracting 2 SC P10000 Series not supported Epson Proofing Paper Commercial Paper thickness 0 20 mm Roll core size core diame...

Page 187: ...ter driver settings Matte Paper Singleweight Matte Paper ICC profile SC P20000_Series Standard icc SC P10000_Series Standard icc Supported paper sizes Size Borderless Calibration Auto head alignment Take up 432 mm 17 inches FN BY 610 mm 24 inches 914 mm 36 inches 1118 mm 44 inches Doubleweight Matte Paper Paper thickness 0 21 mm Roll core size core diameter 2 inches Printer driver settings Matte P...

Page 188: ...ePaper_MK icc when Matte Black is selected SC P10000_Series EnhancedMattePaper_PK icc when Photo Black is selected Supported paper sizes Size Borderless Calibration Auto head alignment Take up 432 mm 17 inches 1 FN 610 mm 24 inches 914 mm 36 inches 1118 mm 44 inches 1626 mm 64 inches 2 1 Borderless printing available but print quality may decline or borderless printing may not be available due to ...

Page 189: ...printing available but print quality may decline or borderless printing may not be available due to paper expanding or contracting UltraSmooth Fine Art Paper Paper thickness 0 34 mm Roll core size core diameter 3 inches Printer driver settings Fine Art Paper UltraSmooth Fine Art Paper ICC profile SC P20000_Series UltraSmoothFineArtPaper_MK icc when Matte Black is selected SC P20000_Series UltraSmo...

Page 190: ...tion Auto head alignment Take up 610 mm 24 inches F B 1118 mm 44 inches Borderless printing available but print quality may decline or borderless printing may not be available due to paper expanding or contracting Enhanced adhesive synthetic paper Paper thickness 0 17 mm Roll core size core diameter 2 inches Printer driver settings Others Enhanced Adhesive Synthetic Paper ICC profile SC P20000_Ser...

Page 191: ...0 27 mm Printer driver settings Photo Paper Premium Semigloss Photo Paper ICC profile SC P20000_Series PremiumSemiglossPhotoPaper icc SC P10000_Series PremiumSemiglossPhotoPaper icc Supported paper sizes Size Borderless Calibration Auto head alignment A3 A2 Borderless printing available but print quality may decline or borderless printing may not be available due to paper expanding or contracting ...

Page 192: ...rderless printing may not be available due to paper expanding or contracting Photo Quality Ink Jet Paper Paper thickness 0 12 mm Printer driver settings Matte Paper Photo Quality Ink Jet Paper ICC profile SC P20000_Series Standard icc SC P10000_Series Standard icc Supported paper sizes Size Borderless Calibration Auto head alignment A4 A3 A3 A2 Borderless printing available but print quality may d...

Page 193: ...ng Watercolor Paper Radiant White Paper thickness 0 29 mm Printer driver settings Fine Art Paper Watercolor Paper Radiant White ICC profile SC P20000_Series WatercolorPaper RadiantWhite_MK icc when Matte Black is selected SC P20000_Series WatercolorPaper RadiantWhite_PK icc when Photo Black is selected SC P10000_Series WatercolorPaper RadiantWhite_MK icc when Matte Black is selected SC P10000_Seri...

Page 194: ... thickness 0 48 mm Printer driver settings Fine Art Paper Velvet Fine Art Paper ICC profile SC P20000_Series VelvetFineArtPaper_MK icc when Matte Black is selected SC P20000_Series VelvetFineArtPaper_PK icc when Photo Black is selected SC P10000_Series VelvetFineArtPaper_MK icc when Matte Black is selected SC P10000_Series VelvetFineArtPaper_PK icc when Photo Black is selected Supported paper size...

Page 195: ...on media cImportant Do not use paper that is wrinkled scuffed torn or dirty Although plain paper and recycled paper manufactured by other companies can be loaded and fed in the printer as long as they meet the following specifications Epson cannot guarantee the print quality Although other paper types manufactured by other companies can be loaded in the printer as long as they meet the following s...

Page 196: ...72 mm 54 inch 1524 mm 60 inch SC P10000 Series not supported When used with the Epson Color Calibration Utility Even if the specified conditions are met you cannot use the following paper types Paper that is thin and soft plain paper and so on Paper with an uneven print surface Paper that is colored or transparent Paper on which ink blurs or overflows when printing Paper which bends seriously duri...

Page 197: ...ing paper Others Paper Thickness Set the thickness of the paper Measure the paper or check with your paper seller or the documentation supplied with the paper for information on thickness This allows you to reduce the grainy feeling and scuff marks in printouts as well as differences in the print position and color Paper Feed Adjust Optimizes the paper feed when printing Reduces banding horizontal...

Page 198: ... satisfied with the print results check the following and set the item according to the problem U The prints are not what you expected on page 166 cImportant If you change any items set in the Paper menu you need to perform Paper Feed Adjust again SC P20000 Series SC P10000 Series User s Guide Appendix 198 ...

Page 199: ...Paper Configuration from the list make settings and then save the settings in Presets U Saving to Presets on page 75 Notes When Moving or Transporting the Printer This section describes precaution when moving and transporting the product See the Choosing a Place for the Printer section of the Setup Guide booklet in advance to make sure the location is suitable for installing the printer Settings w...

Page 200: ...hanism and being injured cImportant Do not remove the ink cartridges Failure to observe this precaution could cause the print head nozzles to dry out Getting Ready A Confirm that the printer is off B Disconnect the power cords and all other cables C Place the paper basket in its storage position U Storing the Cloth on page 56 D Store the sensor for the auto take up reel unit U Storing the Sensor o...

Page 201: ...e holding other sections you may be injured For example you may drop the printer or your fingers may be pinched when lowering the printer When you move the printer while packaging it place your hands at the positions in the illustration and then lift B A C D A D B C cImportant Only hold the required area otherwise the printer may be damaged Failure to observe this precaution could damage the print...

Page 202: ...sing the operation of the printer may become unstable If this should occur plug the USB cable directly into your computer s USB port 2 Use a shielded twisted pair cable Category 5 or higher Note When installing you must log in as a user with an computer administrator account a user belonging to the Administrators group Mac OS X Operating system Mac OS X v10 6 8 or later CPU Core 2 Duo 3 05 GHz or ...

Page 203: ...W Power off Approximately 0 5 W Temperature 1 Operating 10 to 35 C Storage before unpacking 20 to 60 C within 120 hours at 60 C a month at 40 C Storage after unpacking 20 to 40 C within a month at 40 C Humidity Operating 20 to 80 without condensation Storage before unpacking 5 to 85 without condensation Storage after unpacking 5 to 85 without condensation Printer Specifications Operating temperatu...

Page 204: ... Magenta Yellow Use by date See the date printed on the package at normal temperature Print quality guarantee expiry 1 year when installed in printer Storage temperature Uninstalled Installed in printer 20 to 40 C within 4 days at 20 C a month at 40 C Transporting 20 to 60 C within 4 days at 20 C a month at 40 C 72 hours at 60 C Cartridge dimensions 700 ml W 40 x D 305 x H 110 mm 350 ml W 40 x D 2...

Page 205: ...d you cannot solve the problem using the troubleshooting information in your product documentation contact Epson support services for assistance If Epson support for your area is not listed below contact the dealer where you purchased your product Epson support will be able to help you much more quickly if you give them the following information Product serial number The serial number label is usu...

Page 206: ...om U S sales or http www epson ca Canadian sales Help for Users in Europe Check your Pan European Warranty Document for information on how to contact Epson support Help for Users in Australia Epson Australia wishes to provide you with a high level of customer service In addition to your product documentation we provide the following sources for obtaining information Your Dealer Don t forget that y...

Page 207: ...are World Wide Web http www epson co th Information on product specifications drivers for download Frequently Asked Questions FAQ and e mail are available Epson Hotline Phone 66 2685 9899 Our Hotline team can help you with the following over the phone Sales enquiries and product information Product usage questions or problems Enquiries on repair service and warranty Help for Users in Vietnam Conta...

Page 208: ... information Answers to Frequently Asked Questions FAQs Latest versions of Epson product drivers Users can access our World Wide Web home page at http www epson com hk Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers Phone 852 2827 8911 Fax 852 2827 4383 Help for Users in Malaysia Contacts for information support and services are World W...

Page 209: ...s is aToll free number For Service CDMA Mobile Users 3900 1600 9AM 6PM Prefix local STD code Help for Users in the Philippines To obtain technical support as well as other after sales services users are welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e mail address below Trunk Line 63 2 706 2609 Fax 63 2 706 2665 Helpdesk Direct Line 63 2 706 2625 E mail e...

Page 210: ...etails which are described on Manual Data oss pdf in the Printer Software Disc 4 The license terms of each open source software program are described on Manual Data oss pdf in the Printer Software Disc 5 The list of open source software programs which this printer product includes are as follows GNU GPL This printer product includes the open source software programs which apply the GNU General Pub...

Page 211: ...t to the e2fsprogs MIT license This printer product includes the open source software program jQuery v1 8 2 which apply the MIT License Bonjour This printer product includes the open source software programs which apply the Apple Public Source License Version1 2 or its latest version Bonjour Programs We provide the source code of the Bonjour Programs pursuant to the Apple Public Source License Ver...

Page 212: ... code is released as a series of files a Modification is a any addition to or deletion from the contents of a file containing Covered Code and or b any new file or other representation of computer program statements that contains any part of Covered Code 1 7 Original Code means a the Source Code of a program or other work as originally made available by Apple under this License including the Sourc...

Page 213: ...the code itself as well as in related documentation stating that Source Code of the Covered Code is available under the terms of this License with information on how and where to obtain such Source Code 2 4 Third Party Rights You expressly acknowledge and agree that although Apple and each Contributor grants the licenses to their respective portions of the Covered Code set forth herein no assuranc...

Page 214: ...INST INTERFERENCE WITH YOUR ENJOYMENT OF THE COVERED CODE THAT THE FUNCTIONS CONTAINED IN THE COVERED CODE WILL MEET YOUR REQUIREMENTS THAT THE OPERATION OF THE COVERED CODE WILL BE UNINTERRUPTED OR ERROR FREE OR THAT DEFECTS IN THE COVERED CODE WILL BE CORRECTED NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY APPLE AN APPLE AUTHORIZED REPRESENTATIVE OR ANY CONTRIBUTOR SHALL CREATE A WARRANTY Yo...

Page 215: ...r damages of any sort solely as a result of terminating this License in accordance with its terms and termination of this License will be without prejudice to any other right or remedy of any party 13 Miscellaneous 13 1 Government End Users The Covered Code is a commercial item as defined in FAR 2 101 Government software and technical data rights in the Covered Code include only those rights custo...

Page 216: ...s of law Where You are located in the province of Quebec Canada the following clause applies The parties hereby confirm that they have requested that this License and all related documents be drafted in English Les parties ont exigé que le présent contrat et tous les documents connexes soient rédigés en anglais EXHIBIT A Portions Copyright c 1999 2003 Apple Computer Inc All Rights Reserved This fi...

Page 217: ...UnZipSFX binary including SFXWiz as part of a self extracting archive that is permitted without inclusion of this license as long as the normal SFX banner has not been removed from the binary or disabled 3 Altered versions including but not limited to ports to new operating systems existing ports with new graphical interfaces versions with modified or added functionality and dynamic shared or stat...

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