Problem Solver
What to Do When a Message Is Displayed
If the printer displays one of the messages shown below, refer to the solution listed and take the necessary steps.
Message
What to do
It is time to clean the Sensor Cover.
The surface of the Sensor Cover is dirty. See the following to do cleaning.
U
“Cleaning the Sensor Cover” on page 81
If you continue to use the printer while the Sensor Cover is dirty, the sensor cannot
correctly detect the position of the platen, so printing may not be done at an appropriate
head height. We recommend cleaning it immediately if this message is displayed.
The Sensor Cover cannot be
recognized.
Printing has stopped.
Check whether there is an
obstruction inside the printer, and
then press [OK].
Check the following points, and then press
OK
.
❏
If there are wrinkles in the surface of the media that is loaded on the platen, reload the
media so it is flat.
❏
When thick media is loaded, confirm that the platen position and head height are
suitable for that media.
U
“Load the T-shirt (media)” on page 59
❏
Confirm that nothing has fallen into the printer.
Cannot move the movable base.
Check around the movable base,
and then press [OK].
Check the following points, and then press
OK
.
❏
Remove anything that is on the platen other than the media.
❏
If the surface of the media has risen up or become extremely wrinkled, reload the
media so it is flat.
❏
When the type of platen has been changed, confirm that the platen position is
suitable for that type of platen.
U
“Replacing platens” on page 56
❏
Remove anything that has fallen around the movable base.
The combination of the IP address
and the subnet mask is invalid.
See your documentation for more
details.
Input the correct value in the IP address or the default gateway. If you do not know the
correct values, check with your network administrator.
SC-F3000 Series User's Guide
Problem Solver
121
