Message
What to do
Paper Cut Error
Remove uncut paper.
After pressing the
Z
button, pull out the paper and cut along the line of the failed cut
using scissors or a third-party cutter.
Pull out the end of the paper from the printer, and then press
Z
.
Paper Size Error
Loaded paper is not supported
size.
The loaded paper width is not supported. Press the
Z
button and remove the paper.
Paper for use in the printer must be at least 254 mm wide. Use paper that is at least 254 mm
wide.
Should this message be displayed with paper of a width that can be used in the printer,
you may be able to print if you select
Off
for
Paper Size Check
in the Setup menu.
U
When a Maintenance Call/Service Call Occurs
Error message
What to do
Maintenance Request
Replace Part Now/Replace Part Soon
XXXXXXXX
A part used in the printer is nearing the end of its service life.
Contact your dealer or Epson Support and tell them the maintenance request
code.
You cannot clear the maintenance request until the part is replaced. A service call
occurs if you continue to use the printer.
Call For Service
XXXX Error XXXX
Power off and then on. If this doesn’t work,
note the code and call for service.
A call for service occurs when:
❏
The power cable is not connected securely
❏
An error that cannot be cleared occurs
When a call for service has occurred, the printer automatically stops printing. Turn
off the printer, disconnect the power cable from the outlet and from the AC inlet
on the printer, and then reconnect. Turn on the printer again multiple times.
If the same call for service is displayed on the LCD panel, contact your dealer or
Epson Support for assistance. Tell them the call for service code is "XXXX ".
SC-B6000 Series User’s Guide
Problem Solver
65
