38
Solving Problems
Problems and Solutions
Check the solutions below if you’re having trouble using your all-in-one.
Printing and Copying Problems
■
If the
Copy
,
Memory Card
, and
Specialty Print
lights flash sequentially and
the display screen goes dark, your RX680 Series is in sleep mode to save
power. Press any button (except the
P
On
button) to wake it up.
■
Make sure your original is positioned against the upper left corner of the glass.
If the edges are cropped, move your original away from the edges slightly.
■
Make sure the correct paper source is selected (rear sheet feeder or front paper
cassette) before you print.
Data error. The document may
not be printed correctly.
A photo you’re printing from a connected camera or other
device has a problem. Check your device and the photo
you’re trying to print.
Cannot recognize the memory
card or disc.
The memory card is not inserted correctly (see page 18) or
there is a problem with the card. Remove it and check the
card.
Cannot recognize the device.
The memory card is not inserted correctly (see page 18), or
another device is not connected correctly, or there is a
problem with the card or media in the device. Remove the
card or device and check it.
Cannot create a folder on the
memory card or disc. Operation
canceled.
Insert a new memory card (see page 18) or another storage
medium (see the
User’s Guide
) and try again.
The document is too complex to
print with Bluetooth.
Check your Bluetooth device documentation.
Backup Error
Error Code xxxxx
Backup was cancelled due to a backup problem. Note the
error code and contact Epson for help (see page 41).
A problem occurred while
formatting.
Try formatting or saving again. If the error recurs, there may
be a problem with your memory card or storage medium.
Check the card or other media and try again.
A problem occurred while
saving.
Print head cleaning failed.
Turn the RX680 Series off and back on and try cleaning the
print head again. If the error recurs, contact Epson for help
(see page 41).
Display screen message
Problem and solution
sprx680_qg.book Page 38 Wednesday, June 6, 2007 8:40 AM
