Pulsense
™
PS-500
Quick Start
Read these instructions before using your product.
Charge your product
Before using your product for the first time, make sure the
battery is fully charged. Charging takes approximately 2.5 to
3.5 hours. A full charge lasts about 36 hours.
Caution:
Do not attach the charging cradle when the PS-500 is
wet. If the PS-500 is wet, wipe it with a damp cloth, remove the
moisture with a towel, then let it air dry before attaching the
charging cradle.
1. Open the charging cradle and insert the PS-500 as shown.
2. Insert the USB plug into a power source. You can use:
■
Computer (using a free USB port)
■
Optional USB AC Adapter (part number SFAC04)
The orange LED lights up
when your PS-500 is
connected correctly.
Charging is complete when
the blue LED is lit.
Install Epson PULSENSE
View
Download
Epson PULSENSE View
from your mobile
device’s app store.
The following mobile devices are supported:
■
iPhone 4s, iPhone 5, iPhone 5c, or iPhone 5s with iOS
7.1 or later
■
Mobile device running Android
TM
4.3 or later with
Bluetooth
®
Smart
Launch the app and pair your
PS-500
You must pair your PS-500 through the Epson PULSENSE
View app. This sets the time and date. The PS-500 will not
store any data until you’ve paired it with the app.
Follow these steps:
1. Start the Epson PULSENSE View app.
2. Make sure that the PS-500 is within 3 feet (1 meter) of the
mobile device.
3. Follow the on-screen instructions to pair your PS-500
with your mobile device and perform the initial
configuration.
The PS-500 can store up to 480 hours of data before needing
to be synced.
LED status
The LEDs on the PS-500 light up or flash to indicate different
states. When exercising, the LEDs indicate which zone you’re
currently in. The PS-500 vibrates when entering or leaving a
zone.
Wearing and Caring Instructions
Keep these tips in mind when wearing your PS-500:
■
When wearing the PS-500, make sure it does not touch
the ulna bone.
■
For greater accuracy, wear the PS-500 on your
non-dominant wrist.
■
Tap the watch face to turn on the backlight.
■
Before boarding an aircraft, power off your PS-500 by
selecting
Power off
from the
System
settings menu.
Your Pulsense product is made from materials commonly used
in watches and other consumer products. Since you may wear
your product over extended periods, including when you are
exercising and sweating, it is important that you take care of
your skin and your product according to these instructions.
Prolonged wearing of your product without proper care could
lead to skin irritation or rash.
Please follow the precautions below to ensure full enjoyment
and benefit of your Pulsense product:
1. Keep Pulsense and skin clean
2. Keep Pulsense and skin dry
3. Give skin a rest and some air
See the online
User’s Guide
for more instructions, including
additional instructions on how to wear the band.
Caution:
Persons with high skin sensitivity, eczema, allergies,
or asthma may be more likely to experience skin irritation or an
allergic reaction from the Pulsense product or similar products.
Even persons without such conditions may start to experience
redness or skin irritation on wrists from prolonged use or if the
product is not cleaned regularly as indicated above. If you
experience such symptoms:
■
Stop wearing and remove your Pulsense product
immediately. Do not put it back on.
■
If symptoms persist for more than 2-3 days after removing
the Pulsense product, consult a dermatologist.
■
Make sure to follow the wear and care instructions above.
Calibrating your heart rate
To personalize your heart rate zones and calibrate the sleep
monitoring feature, wear your PS-500 for 2 to 7 days while
you sleep. The accuracy of your heart rate zone and sleep data
will improve after the PS-500 has calibrated your resting heart
rate.
Using PULSENSE View
You can view live and collected data, such as heart rate, steps,
calories, and sleep, from your PS-500 using the PULSENSE
View mobile app.
If you do not have a mobile device, you can use your
Windows computer to upload data to the PULSENSE View
web application. Download the PS Uploader software
(Windows 8.x, Windows 7, or Windows Vista required) from
epson.com/support/ps500
(U.S.) or
epson.ca/support/ps500
(Canada).
Troubleshooting
■
The PS-500 vibrates when entering or leaving a zone. To
turn off vibration, go to
> Device Settings >
Vibration
in the PULSENSE View app. See the in-app
help for more information about vibration.
■
If you are missing data, note that data collected before
pairing with the app cannot be viewed.
■
If you are having trouble pairing, make sure you are
pairing from the PULSENSE View app, not from your
system’s Bluetooth settings.
■
If heart rate monitoring is turned off, press the
A
button
to turn it back on.
■
The PS-500 time is set by the PULSENSE View app or
the PS Uploader software. Connect the PS-500 to one of
these programs to update the time.
Where to get help
Internet support
Visit
epson.com/support/ps500
(U.S.) or
epson.ca/support/ps500
(Canada) for solutions to common
problems. You can get tips, usage information, and FAQs,
download utilities, view the User’s Guide, or e-mail Epson.
Telephone support services
Call (800) 241-5789, (562) 276-4394 (U.S.) or (905) 709-
3839 (Canada).
Support hours are 6
AM
to 8
PM
, Pacific Time, Monday
through Friday, and 7
AM
to 4
PM
, Pacific Time, Saturday.
Days and hours of support are subject to change without
notice. Toll or long distance charges may apply.
Notices
Safety instructions
WARNING:
■
Exercise according to your physical capabilities.
■
Stop exercising and consult your doctor if you feel unwell
during exercise.
■
This product is not intended for use to diagnose, prevent, or
treat disease or other conditions, and is not a medical
device.
■
If you have any concerns, consult your doctor before using
this product.
■
Remove the band from the wrist when recharging the
battery.
■
Do not use or store this product in the following
environments: locations with very high or low temperatures
or humidity, near volatile substances, dusty places, or near
strong magnetic fields (for example, near a loudspeaker).
Doing so may cause electric shock, fire, or the product may
malfunction or be damaged.
■
Do not disassemble this product, and do not attempt to
repair it by yourself. It may cause an electric shock or
accident.
■
Do not leave this product within reach of young children.
■
The cradle cords included with this product contain
chemicals, including lead, known to the State of California
to cause birth defects or other reproductive harm. Wash
hands after handling. (This notice is provided in accordance
with Proposition 65 in Cal. Health & Safety code § 25249.5
and following.)
Caution:
■
Do not use the charging cradle, AC adapter, or USB cable if
they are damaged, faulty, or contaminated by foreign
material such as dust, water, or dirt.
■
Do not use any adapter other than the specified adapter for
charging.
Declaration of Conformity
According to 47CFR, Part 2 and 15, Class B Personal Computers and
Peripherals; and/or CPU Boards and Power Supplies used with Class B
Personal Computers:
We: Epson America, Inc.
Located at: 3840 Kilroy Airport Way, MS 3-13, Long Beach, CA 90806
Telephone: (562) 981-3840
Declare under sole responsibility that the product identified herein, complies
with 47CFR Part 2 and 15 of the FCC rules as a Class B digital device. Each
product marketed, is identical to the representative unit tested and found to
be compliant with the standards. Records maintained continue to reflect the
equipment being produced can be expected to be within the variation
accepted, due to quantity production and testing on a statistical basis as
required by 47CFR §2.909. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may
cause undesired operation.
Trade Name: Epson
Type of Product: Heart Rate Activity Monitor
Model: PS-500
Marketing Name: Pulsense PS-500
FCC/IC Notices
FCC ID: BKMAP004
CAN ICES-3(B)/NMB-3(B)
IC: 1052F-AP004
This transmitter must not be co-located or operated in conjunction with any
other antenna or transmitter.
This device complies with Part 15 of FCC Rules and Industry Canada
licence-exempt RSS standard(s). Operation is subject to the following two
conditions: (1) this device may not cause interference, and (2) this device
must accept any interference, including interference that may cause undesired
operation of this device.
Caution: Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment.
This equipment complies with FCC/IC radiation exposure limits set forth for
an uncontrolled environment and meets the FCC radio frequency (RF)
Exposure Guidelines and RSS-102 of the IC radio frequency (RF) Exposure
rules. This equipment has very low levels of RF energy that are deemed to
comply without testing of specific absorption ratio (SAR).
Note: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
■
Reorient or relocate the receiving antenna.
■
Increase the separation between the equipment and receiver.
■
Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
■
Consult the dealer or an experienced radio/TV technician for help.
Epson America, Inc., 3840 Kilroy Airport Way, Long Beach, CA 90806,
Tel: (562) 981-3840
Epson America, Inc. Limited Warranty
One-Year Limited Warranty
What Is Covered:
Epson America, Inc. (“Epson”) warrants to the original
retail purchaser of the Epson product enclosed with this limited warranty
statement that the product, if purchased new and operated in the United
States, Canada, or Puerto Rico will be free from defects in workmanship and
materials for a period of one (1) year from the date of original purchase. For
warranty service, you must provide proof of the date of original purchase.
What Epson Will Do To Correct Problems:
If your product requires service
during the limited warranty period, please call the Epson Connection
SM
at the
number on the bottom of this statement and be prepared to provide the
model, serial number, and date of original purchase. An Epson service
technician will provide telephone diagnostic service to determine whether the
product requires service. If service is needed, Epson will, at its option, repair
or replace the defective unit, without charge for parts or labor. When Epson
authorizes an exchange for the defective unit, Epson will ship a replacement
product to you, freight prepaid, so long as you use an address in the United
States, Canada, or Puerto Rico. You are responsible for securely packaging the
defective unit and returning it to Epson within five (5) working days of
receipt of the replacement. Epson requires a debit or a credit card number to
secure the cost of the replacement product in the event that you fail to return
the defective one. When warranty service involves the exchange of the
product or of a part, the item replaced becomes Epson property. The
exchanged product or part may be new or equivalent to new in reliability and
performance, and at Epson’s option, the replacement may be another model
of like kind and quality. Exchange or replacement products or parts assume
the remaining warranty period of the product covered by this limited
warranty.
What This Warranty Does Not Cover:
This warranty covers only normal use
in the United States, Canada, or Puerto Rico. This warranty does not cover
normal wear and tear; including nicks and scratches, and battery life, unless
the damage was caused by a manufacturing defect in materials and
workmanship. This warranty does not cover damage caused by parts or
services not manufactured, distributed, or certified by Epson nor any losses
attributable to the loss or restoration of customer data. Epson does not
warrant that the operation of the product will be error-free, that we will
correct errors, or your use of the product and software will be uninterrupted.
This warranty does not cover misuse caused by high impact wear or damage
caused by exposure to water as specified in the product user manual. This
warranty does not cover skin irritation arising from wear. See the Pulsense
User’s Guide and Quick Start Guide for wear and care instructions. This
warranty is not transferable. Software for this product is not covered under
this warranty. See the Epson Pulsense View Website for software warranties.
Epson is not responsible for warranty service should the Epson label or logo or
the rating label or serial number be removed. Epson is not responsible for
warranty service should the product fail to be properly maintained or fail to
function properly as a result of misuse, abuse, improper installation, neglect,
improper shipping, damage caused by disasters such as fire, flood, and
lightning, improper electrical current, software problems, interaction with
non-Epson products, or service other than by Epson or an Epson Authorized
Servicer. Postage, insurance, or shipping costs incurred in presenting your
Epson product for warranty service are your responsibility. If a claimed defect
cannot be identified or reproduced in service, you will be held responsible for
costs incurred.
DISCLAIMER OF WARRANTIES:
THE WARRANTY AND REMEDY
PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER
EXPRESSED OR IMPLIED WARRANTIES INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
NON-INFRINGEMENT. UNLESS STATED HEREIN, ANY
STATEMENTS OR REPRESENTATION MADE BY ANY OTHER
PERSON OR FIRM ARE VOID.
Remedies:
Your exclusive remedy and Epson’s entire liability for a material
breach of this Agreement will be limited to a refund of the price paid for the
Epson product covered by this Agreement. Taxes and shipping will not be
refunded. Any action for breach of warranty must be brought within 3
months of the expiration date of the warranty. Epson is not liable for
performance delays or for nonperformance due to causes beyond its
reasonable control. EXCEPT AS PROVIDED IN THIS WRITTEN
WARRANTY, NEITHER EPSON NOR ITS AFFILIATES SHALL BE
LIABLE FOR ANY LOSS, INCONVENIENCE, OR DAMAGE,
INCLUDING DIRECT, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, COST
OF SUBSTITUTE EQUIPMENT, DOWNTIME, CLAIMS OF THIRD
PARTIES, INCLUDING CUSTOMERS, OR INJURY TO PROPERTY,
RESULTING FROM THE USE OR INABILITY TO USE THE EPSON
PRODUCT, WHETHER RESULTING FROM A BREACH OF
WARRANTY OR ANY OTHER LEGAL THEORY. Some jurisdictions do
not allow limits on warranties or remedies for breach in certain transactions.
In such jurisdictions, the limits in this paragraph and the preceding paragraph
may not apply.
In Canada, warranties include both warranties and conditions.
Arbitration, Governing Laws:
Any disputes arising out of this Agreement will
be settled by arbitration to be conducted before a single arbitrator in Los
Angeles, California, in accordance with the commercial Arbitration Rules of
the American Arbitration Association, and judgment upon the award
rendered by the arbitrator may be entered in any court having jurisdiction
thereof. This Agreement shall be construed in accordance with the laws of the
State of California, except this arbitration clause which shall be construed in
accordance with the Federal Arbitration Act.
To find the Epson Authorized Reseller nearest you, please visit our website at:
epson.com.
To contact the Epson Connection, please call (562) 276-4394 in the U.S. and
(905) 709-3839 in Canada or write to Epson America, Inc., P.O. Box 93012,
Long Beach, CA 90809-3012.
EPSON is a registered trademark, EPSON Exceed Your Vision is a registered
logomark, and Pulsense is a trademark of Seiko Epson Corporation. Epson
Connection is a service mark of Epson America, Inc.
iPhone is a trademark of Apple Inc., registered in the U.S. and other
countries. The Bluetooth word mark is owned by Bluetooth SIG, Inc.
Android is a trademark of Google Inc.
General Notice: Other product names used herein are for identification
purposes only and may be trademarks of their respective owners. Epson
disclaims any and all rights in those marks.
This information is subject to change without notice.
© 2015 Epson America, Inc., 3/15
CPD-41828R1
Printed in Japan
Pays d’impression : Japon
App icon
Meaning
No network connection. Make sure you have a
network or data connection, then tap the icon to
reconnect.
No Bluetooth connection. Make sure Bluetooth is
enabled on your product and mobile device, then tap
the icon to reconnect.
Light pattern
Status
Heart rate is below the fat burning
zone
Heart rate is approaching the fat
burning zone
Heart rate is in the fat burning zone
Heart rate is in the aerobic exercise
zone
Heart rate is in the anaerobic
exercise zone
Heart rate is above the anaerobic
exercise zone (flashing rapidly)
Light pattern
Status
Ulna bone
Settings
Swipe down for
live heart rate
Refresh
Share
Swipe left/
right for
data
overview
Show data
details
Enter data
BC
Watch screen overview
Press the
B
button to cycle through the measurement screens.
Tap the watch face repeatedly to access the settings screens.
B
button
A
button
